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a; GOV.UK
ae Post Office
Department for
Business & Trade
Transparency data
Group Litigation Order (GLO)
and Horizon Convictions
Redress Scheme (HCRS)
scheme data as of 21 February
2025
Updated 28 February 2025
Contents
1. Claim data by scheme
Group Litigation Order (GLO) scheme
Horizon Convictions Redress Scheme (HCRS)
Post Office data
Web accessible tables
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© Crown copyright 2025
This publication is licensed under the terms of the Open Government Licence v3.0 except where
otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-
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This publication is available at https://www.gov.uk/government/publications/post-office-
horizon-financial-redress-data-for-2025/group-litigation-order-glo-and-horizon-convictions-
redress-scheme-hcrs-scheme-data-as-of-21-february-2025
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This publication provides an update on those schemes administered directly
by the Department for Business and Trade. A full update on schemes
administered by both the department and Post Office Ltd will be published
in early March to reflect data as of 28 February 2025.
As of 21 February 2025, the following redress payments have been made:
e Group Litigation Order (GLO) Scheme: £136 million total value of all
payments including interim payments
e Horizon Convictions Redress Scheme (HCRS): £182 million total value of
all payments including interim payments
Spend is rounded to the nearest £1 million.
1. Claim data by scheme
Scheme Claims Offers Offers Claims
received made accepted paid
Group Litigation Order 425 407 269 265
Scheme (GLO): full and [+17] [+24] [+12] [+13]
final
Horizon Convictions 408 408 408 398
Redress Scheme [+25] [+25] [+25] [+34]
(HCRS): initial interim
payments
Horizon Convictions 273 273 273 257
Redress Scheme [+41] [+41] [+41] [+49]
(HCRS): full and final
Information correct as of 21 February 2025. Changes from last month’s
publication (31 January 2024 data) in square brackets.
1.1 Notes for table
In the above table:
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e the HCRS redress payments data reflect the current position at a point in
time - it should be noted that these totals can change slightly as time
goes on as payments are retrospectively confirmed as received by
claimants
2. Group Litigation Order (GLO) scheme
Out of the 555 who were members of the Group Litigation Order, 63
postmasters had convictions and are therefore eligible to apply for redress
once their conviction has been overturned. If their conviction has been
overturned by the courts, they are eligible under the Overturned Convictions
(OC) Scheme. If their conviction has been overturned by the legislation,
they are eligible for the Horizon Convictions Redress Scheme (HCRS).
As of 21 February, the department had received 425 completed claims from
eligible GLO postmasters. Full and final redress has been agreed with 269
claimants, of whom 153 accepted the £75,000 fixed offer. A further 219
individuals have received partial or interim redress payments, including
people who have not yet submitted full claims.
2.1 Full and final claimant stages
There are 492 claimants eligible for financial redress through
the GLO scheme. As of 21 February 2025, 425 full and final claims have
been received. For full and final claims received, the number reported refers
to all claims assessed as complete. Further claims may have been received
recently but not yet assessed to determine whether they are complete. A
claim initially assessed as complete may subsequently be found to require
further information and therefore be removed from counts of complete
claims received while awaiting this information.
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Full claims to be
received, 67
I Fullclaims I
received, 425,
Diagram 1: a pie chart showing the breakdown of full and final claims
received against those yet to be received for claimants eligible to receive
financial redress under the GLO scheme.
View the web accessible version of diagram 1
Of these 425 claims, 265 have been paid and a further 4 have accepted
offers and are awaiting payment. Another 138 postmasters have received
offers from the department and the remaining 18 are awaiting offers.
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Claims being assessed Offers made and being considered
@ Offers accepted and awaiting payment @ Claims paid
oO 50 100 150 200 250 300 350 400 450
Diagram 2: a stacked bar showing the current application stages of claims
received under the GLO scheme.
View the web accessible version of diagram 2
2.2 Scheme delivery target
The Department for Business and Trade is committed to a target of making
a first offer to 90% of claimants who have submitted a full claim within 40
working days. A full claim is defined as a claim which the department
considers, with advice from its legal advisors, does not need any further
evidence in order to assess every element of the claim. Should the
department consider further evidence is needed in order to make a full
assessment, the 40 working day target will not start until such time that the
required evidence is received from the claimant or any other source.
Over the lifetime of the scheme to 21 February 2025, 89% of claimants
received their first offer within 40 working days of submitting a full claim.
The Department for Business and Trade’s target is providing a substantive
response within 40 working days to 90% of claimants who submit a
complete challenge from 1 December 2024. A challenge will be considered
‘complete’ if the department does not require any more information from the
claimant or their advisors in order to provide a substantive response. A
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substantive response is defined as the claimant receiving a revised offer or
a decision to uphold the original offer.
As of 21 February 2025, 95% of claimants (18 out of 19) who submitted
complete challenges after 1 December received their substantive response
within 40 working days of doing so. Claims are being assessed in the date
order in which they were submitted, so no challenge submitted before 1
December will be left behind.
2.3 £75,000 fixed payment impact
Due to changes made in January 2024, all eligible GLO claimants are now
offered the option to settle their claims on a full and final basis for a total
fixed sum of £75,000 inclusive of interest, instead of making a claim for their
individual losses.
This means that the claim would not be assessed by the department against
the process set out in the guidance and principles
(https://www.gov.uk/government/publications/compensation-scheme-for-group-
litigation-order-case-postmasters).
Any payments received from the department to date or from
the GLO settlement will be deducted from the £75,000 before payment is
made.
As of 21 February 2025, 269 offers have been accepted, of which 153 are
offers of the £75,000 fixed payment. Of those who have accepted the
£75,000 fixed payment, four-fifths are new claims and a fifth had previously
accepted offers.
3. Horizon Convictions Redress Scheme
(HCRS)
The Post Office (Horizon System) Offences Act 2024 and the Post Office
(Horizon System) Offences (Scotland) Act 2024 quashed Horizon-related
convictions on a blanket basis in June 2024, according to a set of criteria in
the Acts, covering each UK nation.
On 30 July 2024, the UK government announced the launch of the Horizon
Convictions Redress Scheme (HCRS) (https://www.gov.uk/guidance/horizon-
convictions-redress-scheme-hcrs-applying-for-financial-redress), delivered by the
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Department for Business and Trade, to provide financial redress to
postmasters across the UK who had their convictions quashed by the Acts.
Applicants have begun registering for the HCRS and the department is
working with the relevant justice authorities to confirm individual applicants’
eligibility for the scheme.
Eligible applicants have a choice of 2 routes to redress: they can either
accept a fixed and final sum of £600,000, or they can choose to submit their
application to a detailed assessment process.
All eligible applicants are entitled to an initial interim payment of £200,000.
The department is now publishing data on settlements, broken down by
initial interim payments and full and final settlements.
3.1 Full and final claimant stages
As of 21 February 2025, 273 full and final claims for financial redress have
been received via the HCRS. Of these 273 claims, 257 have received
payments and the remaining 16 have accepted offers for redress and are
awaiting payment from the department.
Claims being assessed ™ Offers made and being considered
Offers accepted and awaiting payment Claims paid
0 50 100 150 200 250 300
Diagram 3: a stacked bar showing the current application stages of claims
received under the HCRS.
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View the web accessible version of diagram 3
4. Post Office data
These data are part of The Department for Business and Trade’s Post
Office Horizon financial redress data collection
(https://www.gov.uk/government/collections/post-office-horizon-compensation-data).
The department publishes independent reports, written by Dentons, on
the GLO scheme (https://www.gov.uk/government/publications/glo-compensation-
scheme-financial-redress-reports-for-2024),.
The Ministry of Justice publishes Post Office (Horizon System) Offences Act
2024: Quashed convictions management information
(https://eur02.safelinks.protection.outlook.com/?
url=https%3A%2F %2Fwww.gov.uk%2Fgovernment%2F publications%2F post-office-
horizon-system-offences-act-2024-quashed-convictions-management-
information&data=05%7C02%7COlivia.couttshowes %40businessandtrade.gov.uk%
7C3bec83ae598c497e7b3c08dce3a508e8%7 C8fa217ec33aa46fbad96dfe68006bb8
6%7C0%7C0%7C638635545192112439%7 CUnknown%7CTWFpbGZsb3d8eyJWIj
oiMC4wLjAwMDAILCJQIIjoiV2luMzliLCJBTil61k1 haWwiLCJXVCI6Mn0%3D%7CO%7
C%7C%7C&sdata=oEVAdtkhmmi3vSRnbPm0M%2F Xy1RjFIXTUSZCmrpo9b4M%3
D&reserved=0).
Post Office Ltd also publishes:
e updates on Overturned Convictions and financial redress
(https://corporate.postoffice.co.uk/en/horizon-scandal-pages/overturned-
convictions-and-financial-redress-information-on-progress/)
e updates on the Horizon Shortfall Scheme
(https://corporate.postoffice.co.uk/en/horizon-scandal-pages/horizon-shortfall-
scheme-latest-data-on-progress/)
e reports on Horizon financial redress
(https://corporate.postoffice.co.uk/en/horizon-scandal-pages/progress-reports-
commissioned-by-department-for-business-and-trade/)
5. Web accessible tables
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5.1 Group Litigation Order (GLO) Scheme: full and
final claims
Application status Number of applications Percentage (%)
Full claims received 425 86
Full claims to be received 67 14
Total 492 100
Application stage Number of Percentage
applicants (%)
Claims being assessed 18 4
Offers made and being 138 32
considered
Offers accepted and awaiting 4 1
payment
Claims paid 265 62
Total 425 100
5.2 Horizon Conviction Redress Scheme (HCRS): full
and final claims
Application stage Number of Percentage
applicants (%)
Claims being assessed 0 0
Offers made and being 0 0
considered
Offers accepted and awaiting 16 6
payment
Claims paid 257 94
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Application stage Number of Percentage
applicants (%)
Total 273 100
F
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