UKGI00021538 - Post Office: Horizon Trial Contingency Planning

Evidence on official site

UKGI00021538
UKGI00021538

OFFICIAL SENSITIVE AND SUBJECT TO LEGAL PRIVILEGE Be
Department for

Business, Energy
& Industrial Strategy

Post Office: Horizon Trial Contingency Planning

17 October at 1600
House of Commons

External attendees:

Jane MacLeod, Group Director of Legal, Risk and Governance at Post Office Ltd (POL)
Paula Vennells, Group Chief Executive, POL

Alisdair Cameron, Group Chief Financial Officer, POL

Mark Davies, Group Communications, Brand and Corporate Affairs Director, POL

Internal attendees:

Alex Chisholm, BEIS Permanent Secretary

Gavin Lambert, Post Office Policy Champion, BEIS
Gareth Evans, Deputy Director, BEIS Legal Advisers
Tom Cooper, Director, UKGI

Richard Watson, General Counsel, UKGI

Purpose of meeting and handling:

For you and the Permanent Secretary to familiarise you with POL’s preparations for the
Horizon Trial, which commences on 5 November 2018 (with the “Common Issues Trial”)
and continues in March 2019 (with the “Horizon Issues Trial”), and their contingency
planning to manage the potentially serious financial, reputational and operational
implications of any adverse rulings and media coverage on the case.

POL have sent you a background “Briefing Paper” for today’s meeting (attached),
particularly in respect of the agenda items below. The note is a good summary of the
current position but Section 5 (Contingency Planning) is quite light on risks and
mitigating actions, as well as on indicating likelihood of outcomes. You may want to
press POL for more detail on the implications for the business and the shareholder.

Agenda:
This agenda was agreed with POL who have submitted advance material covering this

1. Background 5 mins
2. Key issues at stake in November trail 10 mins
3. Implications of losing: financial, operational, comms 20 mins
4. Pros and cons of settlement and report on views of board 10 mins

and management

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UKGI00021538
UKGI00021538

OFFICIAL SENSITIVE AND SUBJECT TO LEGAL PRIVILEGE Be
Department for

Business, Energy
& Industrial Strategy

Points to make:

Implications for business and shareholder

e Can POL confirm that there are no circumstances where additional funding will
be required? This is not mentioned in the paper but officials have discussed with
the company.

e The briefing paper lists mitigation actions but not how much they will cost. Can
POL provide more detail to officials as a follow up to this meeting?

Settlement
e There is a consensus that it is not appropriate or feasible to settle in the short
term but there will be a mediation window in March 2019. We will need to be in
a position to take a collective decision on settlement so that POL can enter into
any negotiations in good faith. POL will need to support BEIS and HMT in
preparing for this.

Communications
e Communications will be crucial, particularly as POL is unlikely to win on all
points (para 3.6). We welcome the Communications Strategy outlined in the
briefing paper and the engagement scheduled for tomorrow.

Relevant context:
The background to this meeting is POL’s “Briefing Paper” of 11 October (attached).

Media handling and social media:

On 18 October POL’s Group Communications, Brand and Corporate Affairs Director,
Mark Davies, will meet with UKGI and BEIS to discuss the communications and public
relations challenges in more detail, including POL’s communications plans and how
HMG should handle any media enquiries around the trial. This will also provide the
opportunity to follow up on any communications issues raised at today’s meeting.

Our long-held position has been that this is an operational matter for POL and that HUG
is unable to comment further as legal proceedings are underway. However, we need to
consider whether this position will be sustainable in the face of greater media scrutiny
expected once the actual trial starts.

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UKGI00021538
UKGI00021538

OFFICIAL SENSITIVE AND SUBJECT TO LEGAL PRIVILEGE Be
Department for
Business, Energy
& Industrial Strategy

Paula Vennells, Chief Executive Officer, Post Office Limited

. Paula has worked for Post Office Limited since 2007 in a number
{ I of senior roles, including Managing Director, becoming Chief
i i Executive on 1 April 2012. Prior to Post Office, Paula spent five
i i years with Whitbread ple, latterly as Group Commercial Director.
i i She began her career with Unilever and L’Oreal and has held

Hl : directorships in sales and marketing with a number of major
i i retailers, including Dixons Stores Group and Argos. Paula is a
H t Non-Executive Director of Morrisons plc, a Trustee for the Hymns

Ancient and Modern Group and a member of the Future High
i I Street Forum. At the weekend she works as a Pastor in her local
church and community.

Alisdair joined Post Office as CFOO in January 2015. Prior to this
appointment, from 2002 to 2014 he worked in a variety of roles for
} Centrica plc, a FTSE 100 company, including Director of Audit and
H Risk, Group Financial Controller, Finance Director of British Gas
+ and Managing Director of British Gas Enterprise. Previously he
was a partner with Deloitte and Arthur Anderson and served as a
= trustee of the e-Learning Foundation. Alisdair is a Non-Executive
Director of Dover Harbour Board and has just finished an 8-year term as a Non-Executive
Director of Oxford University Hospitals NHS Foundation Trust.

Jane MacLeod, Group Director of Legal, Risk & Governance, Post Office Limited

Jane MacLeod is an experienced corporate lawyer and General
+ Counsel. She joined Post Office Limited in 2015 as Director of Legal, Risk
I and Governance and previously was General Counsel for Phoenix Group
I Holdings. In both roles Jane has been a member of the Group executive
I committee with specific responsibility for legal matters and governance. Jane
I is also a trustee of Rennie Grove Hospice Care and The Postal Museum.

I Mark joined Post Office Ltd as Communications Director in July

i
}
I I 2012 after two years as Communications and Campaigns Director
: } for the charity Rethink Mental Illness. Prior to that he spent five
H I years as Special Adviser to the Rt Hon Jack Straw MP, working in
i
Ln

: the Foreign and Commonwealth Office, the House of Commons
I and the Ministry of Justice. He worked as Special Adviser to

aceeerereieunnnninanenenenninann Baroness Amos, then Leader of the House of Lords, for 18 months
in 2004-05. Mark began his career in journalism in 1990 and during 13 years as a reporter, writer
and editor he worked for the Liverpool Echo, the Liverpool Daily Post, CNN and the BBC.

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