WBON0000502 - Email chain from Rob Houghton to Andrew Parsons cc Rodric Williams, Mark Underwood, Jane MacLeod RE: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)

Evidence on official site

WBONO000502
WBON0000502

From: Rob Houghton <i GRO

To: Andrew Parsons ;_,
Ce: Rodric Williams GRO >, Mark Underwood!

Jane MacLeod

¢
4 - i
Subject: RE: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)
Date: Mon, 17 Jul 2017 11:03:23 +0000
Importance: Normal
Inline-Images: image001.jpg; image002.png; image003.png; image004.png; image005.png;
image006.png; image007.png

Response in >>>>

Read through it all. Two comments - on this statement...

(1) AILIT systems experience software coding errors or bugs which require fixes to be developed
and implemented. For a system of Horizon’s scale, Post Office would characterise the number of
errors or bugs in Horizon requiring fixes as relatively low. In any event, as is noted in paragraph [53

and 54XX] below, there are robust measures in place for their detection, correction and remediation.

Can we say they are relatively low? Where did this come from? Not sure I could say this without further
data. THIS IS FJ's LANGUAGE AND THEY WERE HAPPY WITH IT.

>>> Can they defend it? If so — do we need to assign to FJ; the bit I am concerned about is “Post
Office would characterise the number of errors or bugs in Horizon requiring fixes as relatively low...” I
wouldn’t/ couldn’t !

2; As to paragraph 27, it is admitted that, although Hotizen-was-not- designed te-have this funetionatity this

would not usually be classified as "functionality", there was a highly theoretical possibility that certain Fujitsu
personnel could abuse their privileged user rights to circumvent the protections in the system as designed so as
to edit or delete branch transaction data as described in paragraph [57(4)XX] above.

I don’t think it needs the phrase “ although Horizon was not designed to have this functionality” — its not
functionality — admin access is available in every system globally. I would state — In common with all
systems that have administration access .... (which is all). Rob —I can see the force of this argument. We've
discussed this before with Tony. Although from a technical point of view admin access is not functionality,
we decided that this argument would be overly technical and semantic in the eyes of the judge. Is the
amended language above better?

>>> Suggest this.....

>>> As to paragraph 27, itis admitted that, although Ho Sestettest pes ee iss ae
Hy-be-elassified-as ht tity in common sit other comipater systems and not designed as
part of Horizon Piusetinralley there was ISa ate theoretical possibility that certain Fujitsu personnel could

WBD_000372.000001
WBONO000502
WBON0000502

abuse their privileged user rights to circumvent the protections in the system as designed so as to edit or delete
branch transaction data as described in paragraph [S7A)XXI above

R

From: Andrew Parsons [mailto! GRO.

Sent: 14 July 2017 14:39

To: Mark Underwood]; Jane MacLeod; Angela Van-Den-Bogerd; Mark R Davies; Stuart Nesbit; Patrick
Bourke; Rob Houghton; Rodric Williams; Thomas P Moran; Tom Wechsler; Mark Ellis; Melanie Corfield
Ce: Kevin Morgan; Amy Prime

Subject: RE: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)

All

Thanks to all those who have commented so far. We're locking down the Defence at 9am on Monday so that we can
complete all the cross referencing and proof reading before the Tuesday deadline. If you have any final comments,
please let us know before then.

Thanks
Andy

Andrew Parsons
Partner
Bond Dickinson LLP

GRO

Follow Bond Dickinson:

www.bonddickinson.com

A new-breed of Goud Diclaager

transatlantic law firm
Find out rhare > "i CARLYLE

WOMBLE

From: Andrew Parsons

Sent: 12 July 2017 14:49

To: 'Mark Underwood1'; Jane MacLeod; Angela Van-Den-Bogerd; Mark R Davies; Stuart Nesbit; Patrick Bourke; Rob
Houghton; Rodric Williams; Thomas P Moran; Tom Wechsler; Mark Ellis; Melanie Corfield

WBD_000372.000002
WBONO000502
WBON0000502

Cc: Kevin Morgan; Amy Prime
Subject: RE: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)

All

Please find attached the draft Defence for your review and comment. As discussed earlier, if possible please provide
comments rather than amendments to the actual text. I've also attached the Claimants' Generic Particulars of Claim
for reference.

You'll see a few points where input from Deloitte and Fujitsu is needed — we expect to get this today.

Please send any comments to me and Amy Prime (copied).

Thanks
Andy

From: Mark Underwood! [mailto‘ GRO. 1

Sent: 12 July 2017 14:40

To: Jane MacLeod; Angela Van-Den-Bogerd; Mark R Davies; Stuart Nesbit; Patrick Bourke; Rob Houghton; Rodric
Williams; Thomas P Moran; Tom Wechsler; Andrew Parsons; Mark Ellis; Melanie Corfield

Cc: Kevin Morgan

Subject: RE: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)

Dear all, please find attached the open action list, which includes those taken today.
Ihave highlighted in yellow those that require people’s imminent attention.
Many thanks

Mark

° Mark Underwood
Head of Portfolio: Legal, Risk & Governance
Ground Floor

20 Finsbury Street
2017 Winner of the ‘727 ©? 42

Global Postal
Award for
Customer
Experience

WBD_000372.000003
WBONO000502
WBON0000502

From: Mark Underwood1

Sent: 11 July 2017 13:46

To: Jane MacLeod; Angela Van-Den-Bogerd; Mark R Davies; Stuart Nesbit; Patrick Bourke; Rob Houghton;
Rodric Williams; Thomas P Moran; Tom Wechsler; 'Parsons, Andrew'; Mark Ellis; Melanie Corfield

Ce: Kevin Morgan

Subject: RE: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)

Dear all, further to my note earlier today, please find attached the final Decision Paper.

Mark

a Mark Underwood
Head of Portfolio: Legal, Risk & Governance
Ground Floor

20 Finsbury Street

2017 Winner of the ‘°n4°" FY 942

Global Postal
Award for
Customer
Experience

Mobile number:{_

From: Mark Underwood!

Sent: 11 July 2017 09:30

To: Jane MacLeod; Angela Van-Den-Bogerd; Mark R Davies; Stuart Nesbit; Patrick Bourke; Rob Houghton;
Rodric Williams; Thomas P Moran; Tom Wechsler; 'Parsons, Andrew’; Mark Ellis; Melanie Corfield

Ce: Kevin Morgan

Subject: PLSG meeting on Wednesday 24 May 2017 @12 in Tonbridge (1.11)

Dear all,

We have a PLSG meeting on Wednesday 12 July @12 in Tonbridge (1.11). Ahead of that meeting please
find attached:

The Agenda

WBD_000372.000004
Decision Paper: Access to Second Sight

Decision Paper: Standstill Agreement with Fujitsu

Decision Paper: Communications Strategy

Decision Paper: Wider Risks to POL [To follow later today]

Open actions list as at 11 July 2017

Please let me know if you are intending to dial in.

Many thanks, and apologies for the delay in circulating these papers.

Mark

Dial-in numbers:
United Kingdom Freefone

United Kingdom International direct:

Chairperson passcode: 85009207 then #
Participant passcode: 82368934 then #

Mark Underwood
Head of Portfolio: Legal, Risk & Governance
Ground Floor

20 Finsbury Street

2017 Winner of the ‘°r¢on F?Y 940

Global Postal
Award for
Customer
Experience

Mobile number

WBONO000502
WBON0000502

WBD_000372.000005
WBONO000502
WBON0000502

ASTER CSICIC I ICICI CCIE I CASI A EIR ACAI CHR ECAR CAH A HOR CA IK AAR ECAR I ER

This email and any attachments are confidential and intended for the addressee only. If you are not the
named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this
communication. If you have received this in error, please contact the sender by reply email and then delete
this email from your system. Any views or opinions expressed within this email are solely those of the
sender, unless otherwise specifically stated.

POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: Finsbury
Dials, 20 Finsbury Street, London EC2Y 9AQ.

SIE CSI EI ICICI ICICI CASI A EIR CII CIR ECAR CAIN HOR CA I OA AOR ECR OE I A RO

Please consider the environment! Do you need to print this email?

any attachments is confiden
ichments. If you are not rob,houghtong,

The information in this,

only is authorised to
‘3S Soot &S possible and delete any
iy be unlawful

upt sd and protected by law, pob,houghtong
_3 please notify andrew.ps ~

parsons(
of this communication or attachments is prohibited and

hed to this e-mail will have been checked by us with virus detection software before transmission, Bond Dickinson LLP accepts no liability for any loss or
\ge which may be caused by software viruses and you should carry out your own virus checks before opening any attachment

Content of this email which does not relate to the official business of Bond Dickinson LLP, is neither given nor endorsed by it.

tered office is 4 More
an employee or

This email is sent by Bond Dickinson LLP which is a limited li
London Riversi
consultant who is of equivalent standing. Our VAT res

lity partnership registered in England and Wales under number 0C317661. Our
. London, SEI 2AU, where a list of members’ names is open to inspection, We use the term partner to refer to a member of the LLP, o
ation number is GB123393627.

Bond Dickinson LLP is authorised and regulated by the Solicitors Regulation Authority.

WBD_000372.000006