WBONO0001401
WBON0001401
From: "ParkerSP, onan GRO. 7 i
To: Jonathan Gribben }
: "Matthew.Lentoni
__}"John.Simpkin:
i, Andrew Parsons
Subject: RE: SP Second Witness Statement: Possible examples to use - effective software fixes
[WBDUK-AC.FID27032497]
Date: Tue, 29 Jan 2019 16:25:38 +0000
Importance: Normal
Inline-Images: image001 .png; image002.png; image003.png
Jonny
I am free but you'll need someone like Gareth to give you a definitive answer, it was his idea after all.
I think the answer is that Giro bank is ALSO an AP transaction (like bill payments). It is the only type of
bank account that is. All other banking deposits go through a totally different path.
Steve
From: Jonathan Gribben
Sent: Tuesday, January 29, 2019 4:13 PM
To: Parker, Steve
Ce: Lenton, M:
Lucy Bremner {_
Parsons {
Subject: RE: SP Second Witness Statement: Possible examples to use - effective software fixes [WBDUK-
AC.FID27032497]
Steve,
Thank you for this. Updated version attached. We are down to one point to bottom out, which is the GIRO bank
theory in para. 35. The bit we are struggling with is that it if it is possible to deposit money in a Giro bank account, how
is it not possible to deposit money in a normal account. Why is a paper slip necessary for this type of account?
It might be worth having a quick call on this. Are you free?
Kind regards
WBD_001271.000001
WBONO0001401
WBONO0001401
Jonny
Jonathan Gribben
Managing Associate
Womble Bond Dickinson (UK) LLP
Stay informed: sign up to our e-alerts
DICKINSON vO
From: ParkerSP~ GRO,
Sent: 29 January 2019 1
To: Jonathan Gribben__
Cc: Matthew.Lenton{ GRO. } Dave. Ibbett) GRO} Lucy Bremner; John.Simpkinsi
Andrew Parsons
Subject: RE: SP Second Witness Statement: Possible examples to use - effective software fixes [WBDUK-
AC.FID27032497]
Latest comments / change marked
Steve
From: Jonathan Gribben I
To: Parker, Steve f
Ce: Lenton, Matthew
Lucy Bremner
Parsons
Subject: RE: SP Second Witness Statement: Possible examples to use - effective software fixes [WBDUK-
AC.FID27032497]
Importance: High
Steve,
Please see attached the updated version of your statement and a comparison showing the changes made.
Can we discuss the comments at 2:00pm please?
WBD_001271.000002
WBONO0001401
WBONO0001401
Kind regards
Jonny
Jonathan Gribben
Managing Associate
Womble Bond Dickinson (UK) LLP.
Stay informed: sign up to our e-alerts
WOMBLE womblebonddickinson.com
BOND
DICKINSON v0
From: ParkerSP/
Sent: 29 January 2019 10:52
To: Jonathan Gribben
Subject: RE: SP Second Witness Statement: Possible examples to use - effective software fixes [WBDUK-
AC.FID27032497]
~} [mailto}
Yes, will do
From: Jonathan Gribben } ~ GRO.
Sent: Tuesday, Jant 29, 2019 10:40 AM
To: Parker, Steve
Ce: Lenton, Matthew:
Lucy Bremner!
Jenkin: ee GRO. ~
Subject: RE: SP Second Witness Statement: Possible examples to use - effective software fixes [WBDUK-
AC.FID27032497]
“GRO ° {Gareth
Steve,
Thank you for this.
I'm working on the statement now — next (and hopefully final version) will be with you within 30 minutes. We need to
get it out today, so please can you review on receipt? I'll send you a comparison so you can easily see the changes
made.
Kind regards
WBD_001271.000003
WBONO0001401
WBONO0001401
Jonny
Jonathan Gribben
Managing Associate
Womble Bond Dickinson (UK) LLP
‘Stay informed: sign up to our e-alerts
WOMBLE womblebonddickinson.com
BOND
DICKINSON ¥0O
From: ParkerSP! __. GRO
Sent: 29 January 2019 09:10
To: Jonathan Gribben
Cc: Matthew.Lentonf ~~ Dave.Ibbett”
Gareth Jenkins { _ __....GRO .
Subject: SP Second Witness Statement: Possible examples to use - effective software fixes
ucy Bremner; John.Simpkii “GRO.
IMPORTANT - This email or attached documents contains legal advice (or relates t pi
circumstances for which Legal Privilege may be claimed. Do not copy or forward this document without permi
ion) and is being provided in
ion.
Jonny, we’ve been looking at some potential examples to use within the witness statement. Suggest WBD
have a look and decide if it is useful to add them as examples?
Effective Software Fixes
pcooss9is:; PSteed2847N - reverse a rem, but when this has been
reversed it is doubling up on a balance
+ve: Already mentioned in statement but still shows a quick software error turn round
28/04/03: SSC (Paul Steed) identified error
28/04/03: Paul Steed updated and sent to MSU to handle discrepancy with FAD & POL
30/04/03: Development identify error
01/05/03: Work Package generated: PWY_WP_16353 B3S30R
07/05/03: Tested on LST. Fix released.
09/05/03: I have spoken to the PM to say that the software fix was sent down and became active on 07-May-2003
and so there should be no recurrences of the original problem.
WBD_001271.000004
WBONO0001401
WBONO0001401
pcoi23699: 28/07/05 ...payments and receipts are mismatched...PM
states he was balancing on node 2 but there was discrepancies...
-ve: Initial SSC response was erroneous, to send back to Helpdesk.
+ve: Fast fix to live for financial issue
+ve: Demonstrates passing to MSU to tie up financial impact with POL
+ve: Example of looking at more than one site, diligence identifying other sites with issue
+ve: Shows how an initial R&P error is seen by PM and support are subsequently able to identify other events that
tie it in to other sites
28/07/05: Incorrectly sent back by SSC ...Balancing problems should be dealt with initially by NBSC...
28/07/05: ...Have spoken with the PM and advised...All that remains now is for us to try and identify the root cause
of the discrepancy which may take a while. As per usual we will forward our findings on to the MSU who will advise
POL accordingly...
29/07/05 With development. Work Package PWY_WP_22602 generated
01/08/05: BI3S80R_WP22602 is now ready for test
02/08/05: Release PinICL PCO123865
his has passed testing in LST and is being returned to RM for live pilot.
; sent out to the Pilot 100 successfully
05/09/05: Applied to all live outlets and now in the live Generic Prodlists roll-outs using both $70 and S80 spares
When the PM went to produce a trail balance a discrepancy was shown but at the bottom the receipts and
payment totals did not match.
The £170 discrepancy was down to an APS txn message that had no product number and no primary or secondary
mappings. There was a critical event raised on 21st Jul on counter 9 which helped to identify this (Event Id:4 with
the text "Error Message: Failed to generate EPOSSCore transaction grammar").
As the txn message was incomplete it was omitted from the rollover ‘calculations’ and thus caused the discrepancy
reported.
When I checked the tivoli event archives yesterday I found that 216 of these events had been logged in the past 7
days at different offices/counters
Looks like whenever the event is raised it is either down to a cancelled quantum txn
Have checked out a sample of 40 to 50 sites and they're all at S80 so its probably safe to assume its an S80
problem.
Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.
This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and
may be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it
is virus-free.
Please consider the environment! Do you need to print this email?
WBD_001271.000005
WBONO0001401
WBONO0001401
Any fi hed to this e-mail will have been checked by us with virus detection software before transmission, Womble Bond Dickinson (UK) LLP accepts no liability for
any lo which may be caused by software viruses and you should carry out your own virus checks before opening any attachment
Content of this email which does not relate to the official business of Womble Bond Dickinson (UK) LLP, is neither given nor endorsed by it.
This email is sent by Womble Bond Dickinson (UK) LLP which is a limited liability partnership r and Wales under number 0C317661. Our regis
office is 4 More London Riverside, London, SEI 2AU, where a list of members’ names is open to he term partner to refer to a member of the LLP,
employee or consultant who is of equivalent standing. Our VAT ation number is GB123.
Womble Bond Dickinson (UK) L
services in the US,
ember of Womble Bond Dickinson (International) Limited, w
und the world. Each Womble Bond Dickinson entity is,
\d Dickinson entity. Womble Bond Dickinson (Internationa
www.womblebonddickinson.com/legal notices for further details,
Womble Bond Dickinson (UK) LLP is authorised and regulated by the Solicitors Regulation Authority
Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.
This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and
may be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it
is virus-free.
Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.
This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and
may be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it
is virus-free.
Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.
This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and
may be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it
is virus-free.
WBD_001271.000006