WBON0001970 - Email from Matthew Lenton to Lucy Bremner, CC’ing: Dave Ibbett, Jonathan Gribben and my others - Re: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Evidence on official site

WBON0001970
WBON0001970

From: "Matthew.Lent
To: Lucy Bremner

"Jonathan Gribben"

Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]
Date: Thu, 11 Oct 2018 16:52:21 +0000
Importance: Normal
Inline-Images: image001.png; image002.png; image003.png

Lucy,

Horizon deleted KELs — 1281

HNG-X deleted KELs — 212.

Matthew Lenton
Post Office Account Document Manager

P&PS, Digital Technology Services

Fujitsu

Lovelace Road, Bracknell, Berkshire, RG12 8SN

Web: https://www fujitsu.com/global/

From: Lucy Bremner [mailto
Sent: 11 October 2018 15:53
To: Lenton, Matt!
Ce: Ibbett, Dave
Newsome, Pete +
Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

; Jonathan Gribben

Thanks Matthew.

Can you let me know how many KELs have been deleted?

Kind regards,
Lucy

Lucy Bremner
Associate
Womble Bond Dickinson (UK) LLP

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From: Matthew.Lenton ° "GRO — j

Sent: 11 October 2018 15:51
To: Lucy Bremner

Cc: Dave. Ibbetti 4; Jonathan Gribben; pete.newsomeé _
Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Lucy,

WBON0001970
WBON0001970

Apologies for not managing to get this answer back to you this morning; please see my comments added to

your email below.

I see that the disk has been delivered.

Matthew Lenton
Post Office Account Document Manager

P&PS, Digital Technology Services

Fujitsu
Lovelace Road, Bracknell, Berkshire, RG12 8SN

Phone’

Email:;

Web: https://www_fujitsu.com/global/

From: Lucy Bremner!
Sent: 11 October 2018 09:37

WBON0001970
WBON0001970

To: Lenton, Matthew 4 GRO >
Ce: Ibbett, Dave:
Newsome, Pete ¢ G RO p

Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Matthew,

We have sent the two KELs for Callendar Square to our IT experts. They have come back with the following questions
for you relating to KELs being deleted when the corresponding issues are fixed:

1. Is that procedure a general rule?
[Matthew Lenton] Yes.
2. If so, is it enshrined in a formal process?
[Matthew Lenton] Yes, please see next point.
3. If so, which - and do we have the corresponding documentation?

[Matthew Lenton] Please see “SVM/SDM/PRO/0875 End to End Application Support Strategy” section
11.2.5 “KEL deletion”. The final part of that section detailing how it is decided that a KEL should be
deleted, is partially superseded by “SVM/SDM/STP/3289 Terms of Reference for POA KEL Approval
Forum” which includes in its remit, section 1.1: “That issue, time or service expired KEL’s are retired or
archived (deactivated).”

4. Are all deleted KELs available in a searchable archive? I assume that text could, in principle, be retrieved from
other KELs.

[Matthew Lenton] They are not text searchable in their current location, but all deleted KELs can

potentially be retrieved, although this would require additional time and effort to do, after which those
retrieved would then be searchable. It is believed that all deleted KELs are still in the archive table.

If you could let me have your responses urgently that would be great, as we have a call with the IT experts this
morning.

Kind regards,

Lucy

Lucy Bremner
Associate
Womble Bond Dickinson (UK) LLP

WBON0001970
WBON0001970

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From: Matthew.Lenton: GRO I

Sent: 28 September 2018 14:22

lonathan Gribben; Michael Wharton; pete.newsom:
Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Lucy,

We have now retrieved the other deleted KEL which relates, JBallantyne5245K, as attached.

Matthew Lenton
Post Office Account Document Manager

P&PS, Digital Technology Services

Fujitsu

Lovelace Road, Bracknell, Berkshire, RG12 8SN

Web: https://www_fujitsu.com/global/

From: Lenton, Matthew

To: 'Lucy Bremner’
Ce: Ibbett, Dave
Michael Wharton
Subject: RE: Calen

Lucy,

We have looked into this, and it appears that the relevant Peaks are PC0126042 and PC0126376, attached.
WBON0001970
WBON0001970

The two related KELs were deleted, due to the fact that the $90 Release was proven to have fixed the issue,
and they so would not be included in the set of KELs which you have.

We have been able to retrieve the text from one them however, as attached, KEL JSimpkins338Q.

Matthew Lenton
Post Office Account Document Manager

PPS, Digital Technology Services

Fujitsu

Lovelace Road, Bracknell, Berkshire, RG12 8SN

Web: hitps:/www.fuyjtsu.com/globall

From: Lucy Bremner f
Sent: 24 September 2

To: Lenton, Matthew < GRO >; Newsome, Pete I
Ce: Ibbett, Dave + GRO 3 Jonathan Gribben 4
Michael Wharton + GRO b

Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Matthew,

On our call last week you said that you were waiting for Gareth to confirm whether there is a KEL for Callendar Square
— can you let me know?

Kind regards,

Lucy

Lucy Bremner
Associate
Womble Bond Dickinson (UK) LLP

WBON0001970
WBON0001970

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GRO ___I

From: Matthew.Lenton:
Sent: 21 September 2018 16:27 _
To: Lucy Bremner; pete.newsome,
GRO. Jonathan Gribben

Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Lucy,

Please find in the attached zip the following:

Final Technical Expert's Report Re Misra - Final 2010-10-04 v1.pdf
14 files of appendices including Appendix C as separate PDFs, with exception of Appendix M in Word.

Gareth Jenkins’ witness statement of 8 February 2010: “0208.Gareth - West Byfleet.doc”

Matthew Lenton
Post Office Account Document Manager

P&PS, Digital Technology Services

Fujitsu

Lovelace Road, Bracknell, Berkshire, RG12 8SN

From: Lucy Bremner GRO }

Sent: 13 September 2018 12:57

To: Lenton, Matthew + GRO >; Newsome, Pete GRO p
Ce: Ibbett, Dave +_ GRO p; Jonathan Gribben +

Subject: RE: Calendar Square, Falkirk [WBDUK-AC.FID27032497]

Thanks Matthew.
WBON0001970
WBON0001970

I've had a look at the information and there is reference in Gareth Jenkins witness statement to an email in appendix c
of Charles McLachlan's report. I've gone through the report but cannot see it included — are you able to send me a
copy of all of appendix c? Gareth also refers to a previous witness statement on 8 February 2010 — do you have a
copy of this?

Also, the report itself contains track changes — do you have a final copy?

Kind regards,

Lucy

Lucy Bremner
Associate
Womble Bond Dickinson (UK) LLP

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From: Matthew.Lenton! _ GRO }

Sent: 12 September 2018 14:22 _
To: Lucy Bremner;. _pete.newsome!

Ce: Dave.Ibbett GRO } Jonathan Gribben
Subject: RE: Calénidar Square, Falkirk [WBDUK-AC.FID27032497]

Lucy,

The attached email I sent to you in July included the zip file that was originally provided to Second Sight,
and which includes information relating to the Calendar Square case.

I don’t believe there is a related KEL, but I will check for other information.

Matthew Lenton
Post Office Account Document Manager

P8PS, Digital Technology Services

Fujitsu

Lovelace Road, Bracknell, Berkshire, RG12 8SN
WBON0001970
WBON0001970

Web: https://www.fujitsu.com/global/

From: Lucy Bremner GRO
Sent: 11 September 20
To: Lenton, Matthew.
Ce: Ibbett, Dave {
Subject: Calendar Square,

>; Newsome, Pete #
Jonathan Gribben }

Matthew, Pete,

You may recall a while ago that I asked you to provide information on Calendar Square, Falkirk. Apologies if I have
missed your response, however I think this request may still be outstanding. Please could you provide me with any
information you have on this. Could you also confirm whether KELs exist for this bug?

Kind regards,

Lucy

Lucy Bremner
Associate
Womble Bond Dickinson (UK) LLP

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