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Witness Name: Junaid Tanveer
Statement No.: WITN06230100
Dated#/26th February 2023
POST OFFICE HORIZON IT INQUIRY
FIRST WITNESS STATEMENT OF JUNAID TANVEER
I, Junaid Tanveer, will say as follows...
INTRODUCTION
1. I am an employee of Post Office Limited (‘ POL’ ) and hold the position of
Trainer/Auditor.
2. This witness statement is made to assist the Post Office Horizon IT Inquiry (the
“Inquiry” ) with the matters set out in the Rule 9 Request dated 18 November
2022 (the “Request” ).
BACKGROUND
3. I joined the Post Office Crown Network in November 1989, based at Henley-
on-Thames till 1992 and after the closure of that Branch was transferred to
Reading Main branch. Worked at Reading BO till 1998 with sometimes
shadowing the Branch / Assistant Managers, applied for the role of a Trainer in
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1998 and was successful. Joined the Training Team in 1998 which was
emerged with the Audit Team in 2008 and in 2018 Training & Audit teams were
separated. I opted for the Audit Team and still part of it.
. My qualifications, I have a degree in BA (Bachelor of Arts) and LLB (Law
Degree) from Punjab University in Pakistan.
. I have been invited to submit a written statement by an email I received with
an attached Rule 9 request in November 2022 and hereby answering the
questions as requested to be in my witness statement are as below: -
. To use the Horizon IT System, we received 2/3 days training.
. To deliver the Classroom Training as a Trainer I always follow the Training
Folder provided by the Training Team, when Horizon first introduced in the
classroom the course was for 2 weeks and with the time reduce to 1 week and
the latest Training involved was 2/3 days. I as a Trainer always follow the topics
according to the classroom timetable. When the course was 2 weeks the
Trainees use to complete Balances at least twice in a week, when the course
was cut down to 2/3 days the trainees still complete 2 or 3 Balances as time
permits. During these Balances they were shown how to identify the
discrepancies as well.
. At the end of the classroom courses all the Trainees/ attendees were given the
feedback form with the envelope regarding the delivery/components of the
course. We left them on their own to fill and post themselves without us looking
at the forms.
. Since become a Trainer/ Auditor I am not aware or come across any bugs,
errors, or defects in the Horizon IT System.
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10.1 consider the Training on Horizon IT System has been adequate. During my
role as a Trainer either in Classroom or Live environment trained lots of
Postmasters/ Postmistresses, every person has ability to absorb the
information differently, some of them were quick learners and some took bit
longer to absorb the information. Some trainees were poor in classroom
environment, but their attitude was completely opposite in live training, and
some were vice versa.
Statement of Truth
be true.
Dated: ___ 26 / 02 / 2023
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