FUJ00155261 - Email from John Budworth to Steve Evans cc Gerald Barnes, Adrian Chambers and others re Peak 152376: CAPS Process Locking the messagestore PC0164429

Evidence on official site

FUJ00155261
FUJ00155261

From: Budworth John[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=BUDWORTHy]

Sent: Wed 10/09/2008 9:21:31 AM (UTC)

To: Evans Steve (FELO1 GRO “I

Ce: ; Chambers .
Seddon Dave GRO j

Subject:

Thanks all,

I'll check RMF stack again tomorrow but nothing other than this PEAK in their currently.

I'll authorise PEAK 164429 for T86 but would like to move this forward sooner rather than later so test and deploy as
early as possible in October.

Rgds

John

sna Original Message-----
Evans Steve (FELO1)

Sent: 09 September 2008 17:29

To: Budworth John

Ce: Barnes Gerald; Chambers Adrian; Seddon Dave; Saunders Keith; Cozens Tyrone TJS; Higman Lionel M; Gelder Robert; Morley Karen
V; Peach Mik; Bamber Sheila; Cumming Marshall; Jenkins Gareth GI

Subject: RE: Peak 152376: CAPS Process Locking the messagestore PC0164429

I note that Mik has replied, and yes this one has become a higher priority with the customer.
It’s not related to PC 147179, which I’ve actually just returned ‘no fault in product’, so doesn’t exist anymore.

Gerald has requested a target of T86 as he has gone off on leave until the 23 Sept.
Therefore a fix will not be available before the 25".
If this is a real problem to anyone please let me know.

Steve

Stephen A Evans
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544 Before printing, think about the environment

From: Budworth John

Sent: Tuesday, September 09, 2008 4:10 PM

To: Evans Steve (FELO1); Peach Mik; Bamber Sheila; Cumming Marshall; Jenkins Gareth GI

Cc: Barnes Gerald; Chambers Adrian; Seddon Dave; Saunders Keith; Cozens Tyrone TJS; Higman Lionel M; Gelder
Robert; Morley Karen V

Subject: FW: Peak 152376: CAPS Process Locking the messagestore PC0164429

All,

PEAK 164429 (clone of 152376) has arrived in RMF. At the moment this is the only PEAK in RMF.

I'm not sure why this has been re-visited by Counter-Dev and Gareth as we decided we were not going to fix this
back in January.

Has something in live increased the problem or has it beed raised as an issue by the customer or elsewhere? I don't
know.

Anyway, CABSProcess is part of LFS_COUNTER. I am not expecting any other LFS change during Horizon but it
might be worth looking at LFS related PEAK 147179.
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We initially said we would fix this next time we visited the LFS code but later updates suggest not. Currently with
EPOSS-DEV targeted at T60.

I don't particularly want to be delivering anything into Horizon that can be avoided but if an LFS drop is required it
could be done in parallel with other activities.

Comments welcome.

Rgds
John

ano Original Message-----

From: ‘Seddon Dave (BRAO1)
Sent: 09 September 2008 15:37

To: Budworth John

Subject: FW: Peak 152376: CAPS Process Locking the messagestore PC0164429
FYI

From: ‘Seddon Dave (BRAO1)

Sent: 05 September 2008 13:01

To: Evans Steve (FELO1); Jenkins Gareth GI; Birkinshaw Roy

Ce: Burton John; Chambers Anne O; Barnes Gerald

Subject: RE: Peak 152376: CAPS Process Locking the messagestore PC0164429

Didn't have the option to reopen call so have simply taken a clone. Call PC0164429 is therefore now with Gerald.

From: Evans Steve (FELO1)

Sent: 04 September 2008 17:16

To: Jenkins Gareth Gl; Birkinshaw Roy

Ce: Burton John; Chambers Anne O; Barnes Gerald; Seddon Dave (BRA01)

Subject: RE: Peak 152376: CAPS Process Locking the messagestore

Gerald,

Can you liaise with Dave Seddon / Lionel to get this re-opened and then back to RMF?
Thanks

Steve

Stephen A Evans
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged.

Fujitsu Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.

54 Before printing, think about the environment

From: Jenkins Gareth GI

Sent: Thursday, September 04, 2008 11:47 AM

To: Birkinshaw Roy

Cc: Evans Steve (FELO1); Burton John; Chambers Anne O; Barnes Gerald
Subject: Peak 152376: CAPS Process Locking the messagestore

Roy,

As requested yesterday, I’ve had a look at the relevant code and a chat with Gerald and I’m satisfied that the fix that
Gerald has proposed for this peak is low risk and should remove this particular cause of timeouts.

The actual Peak is now closed, so I’m not sure exactly what process should be followed, but effectively what I think
we need is for the peak to be re-opened and sent to RMF for further consideration in light of recent investigations.

Are you and Steve able to progress it from here?

Regards
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Gareth

Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account

sh Please consider the environment - do you really need to print this email?

This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.