WITN08390200 John Scott - Second Witness Statement

Evidence on official site

WITNO08390200
WITN08390200

Witness Name: John Scott

Statement No. WITN08390200

Dated: 11 October 2023

POST OFFICE HORIZON IT INQUIRY

ADDENDUM TO WITNESS STATEMENT DATED 12 MAY 2023

1. This is an addendum to the witness statement I submitted to the Post Office Horizon
IT Inquiry (“Inquiry”) on 12 May 2012. In that statement, I addressed 81 questions put
to me by the Inquiry in respect of my employment at Royal Mail Group (RMG) and,
subsequently, at the Post Office Limited (POL), pursuant to a Rule 9 Request dated
12 April 2023.

2. The Rule 9 Request enclosed 77 supporting documents, which I considered in
preparing that statement. Since then I have been provided with a large number of
additional documents provided in several batches, details of which I set out in an index
to this statement. A number of those documents are relevant to things said by me in
my first statement and the purpose of this statement is therefore to capture my

additional comments having reviewed that material.

3. Ido not comment on every additional document that has been disclosed to me. I have
not received any additional questions from the Inquiry and it is not clear to me in
respect of every document why it has been provided to me.

Prosecutions and issues with the Horizon system

4. First, I wish to elaborate on my role and responsibility in signing off cases for
prosecution. I stated at paragraph 19 of my statement that I began signing off on new

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prosecutions at POL between mid to late 2013, after being asked by my line manager
(Susan Crichton — POL General Counsel) to do so. I have since noted that some of
the documents provided by the Inquiry indicate that I took on this responsibility sooner.
For example, POL00104929 - which is not dated, but is thought by the Inquiry to have
been produced in October 2012 - contains a flow chart which assigns responsibility
for “sign off’ to the Head of Security (i.e. me) or Head of Legal. Additionally,
POL00066639 appears to be a request for my approval on a prosecution decision in
October 2012, while POL0O0113109_020 appears to include a reference to me
authorising a prosecution in November 2012. I do not recall these documents or these
cases, but they suggest that I began signing off on prosecutions in 2012 rather than
in 2013, as I initially thought. It is therefore possible that the conversation I recall with
my manager, Susan Crichton, was in 2012, possibly around the time POL separated
from RMG. I would speculate that the separation may even have been the catalyst for
the change in process, but I cannot recall.

In practice, my role in signing off new cases for prosecution entailed me reviewing
files that had already been reviewed by the Legal team, and I am not aware of any
occasion on which I did not follow their recommendation. I am also unaware as to
whether any of the cases that I approved for prosecution resulted in prosecution;
around this time a decision was taken (not by me) to pause all prosecutions. As
mentioned in my statement at paragraph 19, I know that prosecutions were not
proceeding in 2013 after it became necessary to identify a new subject matter expert.
I believe this related to the Second Sight report that I refer to at paragraph 116 of my
first statement, and which produced its report in around July 2013. If it is correct that I
was authorising prosecutions from 2012 then it may be that some of the prosecutions
that I authorised did proceed though whether they were then paused as a result of the
Second Sight report I do not know. I had thought that I continued to perform this role
until I left POL in 2016, however, a document I have seen (POL00030686 at paragraph

3.3) suggests that possibly this responsibility was reassigned from November 2013.

Secondly, I would like to clarify, and add additional context to, my awareness and
understanding of issues within the Horizon system. One of the original documents
provided with the Rule 9 Request was POL00107129, a memo from Rod Ismay on
challenges to the Horizon system dated 2010. As mentioned at paragraph 114 of my
statement, I am unable to comment on this report. I do not recall that I contributed to
it, and POL00120479 - which I have received as additional disclosure - suggests that

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I did not. I also do not recall reading it though I expect I almost certainly would have
done.

7. I have now recalled, subsequent to completing my first statement, that around this
time I asked Mike Young, the Operations Director responsible for Security, IT and
Service Delivery (who managed Fujitsu and Horizon service management), and who
was my line manager between 2008 and 2011 — about what was happening with the
Horizon system, as I was aware of some concerns around the system by external
stakeholders. Although I have no detailed recollection I was left with the impression
that the matter was being dealt with to the extent necessary by Senior Executives.

8. Similarly, after the Second Sight report was published, my recollection is that the
messaging from the business was that the Horizon system had some bugs but that it

was fit for purpose (as explained at paragraph 116 of my first statement).

9. I note that Second Sight’s report was provided to me in a batch of documents I
received from the Inquiry on 7 July, as POL00002228. I do not recall whether I have
seen or read the report before but I may have. However, I was broadly aware of the
findings of the report (again, as mentioned at paragraph 116 of my statement), and
various work streams were set up as a result of these findings which I was either
involved in at some point or aware of. For example, weekly Horizon meetings were
set up to consider issues holistically which various stakeholders attended, including
POL’s external lawyers. I have already mentioned these meetings at paragraph 120
of my statement, and will comment further on them below. Additionally, I was involved
in setting up a monthly call on the investigations and prosecutions and Cartwright King
attended these. I mentioned these meetings at paragraph 117 of my first statement.
Separately, a network support project was set up and led by Gayle Peacock around
training for the network and other work streams. I note that the terms of reference for
this programme- the Branch Support Programme - were provided as part of the
additional disclosure I have received as POL00039158 and POL00004399. I do not
recall this paper but I do recall the programme, as I have described. I note that I am
listed as a key stakeholder but I do not recall that I was heavily involved in the process
in practice.

Disclosure allegations

10. At paragraphs 119 to 121 of my original statement, I laid out my memory of the weekly
Horizon meetings. In addition, I laid out what I understand has been alleged in relation
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11,

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to my behaviour in respect of those meetings since, namely the “shredding” allegation
in July 2013.

The following documents — which formed part of the additional disclosure I have

received - are relevant to this period (please note that where I have listed more than

one document it is because the same document has been disclosed more than once
with a different URN):

vi.
vii.

viii.

xi.

xii.

xiii.

xiv.

xv.

xvi.

xvii.

xviii.

xix.

XX.

xxi.

xxii.

POL00139730
POL00139731
POL00139732
POL00139745
POL00139746
POL00139747
POL00006977
POL00139729
POL00139725
POL00139690
POL00139748
POL00139749
POL00139725 and POL00083930
POL00139691
POL0013969
POL00139693
POL00139726
POL00139727
POL00139728 and POL00083935
POL00139734
POL00139740

POL00139741

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xxiii. POLO0139742
xxiv. POL00139743
xxv.  POL00139735
xxvi. POL00139736
xxvii. POLO0139738

xxviii. POLO0139723
xxix. POL00139694 and POL00139739
xxx.  POL00139707
xxxi. POL00139708

xxxii. POL00139711
xxxiii. POL00139701
xxxiv. POL00139703
xxxv. POL00139702
xxxvi. POL00139721
xxxvii. POLO0139720
xxxviii. POL00139712
xxxix. POL00139719
xl. POL00139717
xli. POL00139714
xlii. POL00139715

xiii. I POLO0139695

xliv. POL00139696

12. As I explained in paragraph 119 of my first statement I became aware of the
“shredding” allegation in 2021, following the Court of Appeal hearings in Hamilton and
Others. In the course of those hearings I was identified as the individual who had
allegedly given an instruction to “shred” minutes of a meeting / meetings where
Horizon issues escalated from the Network had been discussed.

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13. It remains the case that despite being provided with additional documents, my actual
recollection is very limited. In fact the documents have demonstrated some areas in
which my recollection is clearly unreliable. A good example of this is that I had
assumed, partly based on what had been said in the Court of Appeal proceedings
about me, and as is reflected at paragraph 120 of my first statement, that I had
attended the first meetings convened to discuss the Horizon issues that appear to
have taken place on 19, 24, 31 July and 7 August, whereas it now appears most likely

that the first meeting I attended was on 14 August.

14. Of all the documents disclosed to me the one that provides the best insight into my
state of mind at the time is my email to Susan Crichton on 14 August (POL00139690).
I do not recall this exchange and did not know it existed until it was disclosed by the
Inquiry. It largely speaks for itself and I am unable to add much in terms of the specific
matters referred to. What I can add is my impression as its author that it appears I was
frustrated when I wrote it. Susan Crichton’s email to me on the evening of 13 August
had been critical of the way I was managing the Wednesday meetings (“/t sounds like
this is not being chaired, the participants are unclear as to its purpose and no minutes
are being kept — or there is confusion. Can we discuss?”). In writing this email I think
I am saying to her that I believed that I was managing the meetings in the way that
she had asked me to. I do not recall what if any response I received to my email and

no response has been disclosed to me.

15. From my email to Susan Crichton and from the other documents that have been
disclosed I believe it may be possible to draw various conclusions about what probably

happened.

16. It would appear that I initially delegated the task of chairing the Wednesday meetings
to Head of Security Operations, Rob King. According to the minute of the first meeting
held on 19 July 2013 (POL00139730) he appears to be in the role of chair.

17. According to those minutes it appears some kind of instruction was given regarding
note-taking. The minute reads, “No minutes circulated, but we will be taking notes. In
scope were issues and problems the group were made aware of.” I note that a number

of lawyers were present at that meeting.

18. Attributed to Martin Smith from Cartwright King is the comment, “Clarification on

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19.

20.

2

22.

23.

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disclosure and email correspondence. Emphasised need to ensure that any document
produced would be potentially disclosable.”

Attributed to Andrew Parsons from Bond Dickinson is the comment, “Spoke about
emails, written comms, etc ... if it's produced it's then available for disclosure, if it's not
then technically it isn't.” This is very close to the wording in an email from Jarnail Singh
(POL Criminal Lawyer) to Martin Smith dated 1 August 2013 (POL00139746) in which
he says, “/ know Simon [Clarke] is advising on disclosure. As discussed can he look
into the common myth that emails, written communications etc. meetings. If its
produced its then available for disclosure. If it?s (sic) not then technically it isn?t? (sic)
Possible true of civil cases NOT CRIMINAL CASES?”. Similar wording is also
referenced in the advice from Simon Clarke at POL00006799 (“Advice had been given
to POL which I report as relayed to me verbatim: ... “If it’s produced its available for
disclosure — if not minuted then technically its not.””).

There are minutes of a further meeting that appears to have taken place on 24 July
(POL00139731). Again, I do not appear to have been present and it appears that Rob
King chaired. I note identical wording, “No minutes circulated, but we will be taking
notes. In scope were issues and problems the group were made aware of.” Again, I
notice the attendance of internal and external lawyers at this meeting.

. There are minutes of a further meeting that appears to have taken place on 31 July.

(POL00139732). Again, I do not appear to have been present but internal and external
lawyers were. I do not see anything in these minutes that appears to be relevant to

issue of recording minutes or disclosure.

There is a telephone note that appears to be of a call on 31 July between Martin Smith
(Cartwright King) and Jarnail Singh (POL Criminal Lawyer) (POL00139745). The note
reads, “Discussing disclosure issues: JScott has instructed that typed minutes be
scrapped.” I do not recall speaking with Jarnail Singh. I do not know what is meant by
the word, “scrapped” in this context. It appears from my email to Susan Crichton dated
14 August that the notes of the meetings were still in existence as at the date of that

email and that it had never been any intention of mine that they should not be retained.

The next morning, 1 August, Jarnail Singh emailed Martin Smith (POLO00139746)
saying, “! know Simon [Clarke] is advising on disclosure. As discussed can he look

into the common myth that emails, written communications etc.. meetings. If its
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24.

25.

26.

27.

28.

29.

30.

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produced its then available for disclosure. If it?s (sic) not then technically it isn?t? (sic)
Possible true of civil cases NOT CRIMINAL CASES?”. As I comment at paragraph 19
above, this appears to have been based verbatim on something recorded as being
said by Andrew Parsons from Bond Dickinson at the meeting on 19 July.

In the Clarke Advice circulated on 2 August, it is said, “The minutes of a previous
conference call had been typed and emailed to a number of persons. An instruction
was then given that those emails and minutes should be, and have been, destroyed:
the word "shredded" was conveyed to me.” It is not clear to me from the documents
disclosed to me how, why or by whom the word “shredded” was conveyed to Simon
Clarke. In any event, as I have already noted, it is clear from my email to Susan

Crichton dated 14 August, that the notes of the meetings were still in existence.

I do not recall that this advice was shared with me at the time.

There are minutes of a further meeting that appears to have taken place on 7 August
(POL00139729). Again, I do not appear to have been present but internal and external
lawyers were, including Martin Smith, Simon Clarke’s colleague from Cartwright King.
I see nothing in these minutes suggesting any kind of change of approach, and indeed

there is no express reference to the minuting of the meetings.

On the 13 and 14 August was the exchange of emails between Susan Crichton and
me referred to previously (POL139690).

There are two separate and slightly inconsistent references to a suggestion that I sent
an email on 13 August “admitting” to some kind of instruction to “shred”. These are
POL00139749 and UKGI00013223. They are inconsistent in that the first suggests
the email was sent to Susan Crichton while the second suggests it was to someone
else. No such email has been disclosed to me and I do not remember sending such
an email. Nothing in the exchange between Susan Crichton and me on 13 and 14

August (POL139690) is consistent with me making any such admission.

There is a further note untimed but dated 14 August between Jarnail Singh and Martin
Smith. It says, “John Scott will be in conf call> MJS said not appropriate.”

There are minutes of a meeting on 14 August (POL139725). Notwithstanding the
above I do in fact appear to have been at this meeting, as were both Martin Smith and
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Jarnail Singh. I have no recollection of the meeting but I do not see any reference in
the minutes to the issue of keeping and retaining minutes. My assumption is that my
attendance reflects my email to Susan Crichton of the same date (POL00139690) in
which I stated:

“Clearly I will now attend the conference calls as Chair and following on from the
previous discussions and the steer below, unless otherwise directed, this will become
a formal meeting with terms of reference, electronic notes, actions and appropriate

governance within such approach.”

3

. In the period following 14 August there were various emails agreeing the appropriate
form in which to capture the information regarding Horizon issues (see POL00139691,
POL00139692, and POL00139693). I do not recall this but can see that I was in copy
at some points of this email discussion.

32. There are minutes of meetings on 21 and 28 August (POLO0139725 and

POL00139726) from which it appears I was present. I do not recall these meetings.

33. From POL00139695 and POL00139696 it appears that a “Protocol” was developed in
October 2013 described as being, “for the conduct of Wednesday morning Telephone
Conferences held for the purpose of the Identification, Recording and Retention of
Material which may be subject to Duties of Disclosure.” It appears to have been drafted
by POL’s external lawyers. I do not recall this protocol or discussions around it.

34. By 25 September 2013, according to the minutes of these meetings that have been

disclosed, I was no longer attending these meetings.

35. In summary, while I have very little recollection of this episode, the documents
disclosed by the Inquiry suggest that I was tasked by my line manager, POL General
Counsel Susan Crichton in respect of meetings to be held to consider Horizon issues,
that my understanding of this tasking included a requirement to limit the manner and
circulation of notes of these meetings, that this related in some way to disclosure
obligations, that there was an understanding by POL’s internal and external lawyers
at the time that this was the approach being adopted, and that when it transpired that
this was considered not to be the appropriate course, corrections were quickly made.

36. If the Inquiry wishes me to consider other documents relevant to this issue I will be
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happy to do so.

Statement of Truth
I believe the content of this al mept to be true.

.— GRO-

cons __\ fica

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No. URN Document Control Number
Descrinti

iM. FUJ00000071 Post Office Counters LTD and ICLIPOINQ0006242F
Pathway Limited, InformationI
ITechnology Services Agreement
For Bringing Technology To Post
Offices dated 28/07/1999

2. FUJ00086267 Fujitsu and Post Office report, rePOINQ0092438F
[End to End Application
ISupport Strategy Version 1.0 dated
[28/07/2011

FUJ00088036 Fujitsu Services: Secure SupporlpOINQ0094207F

\System Outline Design v1.0
\dated 02/08/2002

4. FUJ00096239 Email from Damian McClintock toIPOINQ0102410F
Bill Membery re: CGP call
\dated 18/06/2010

p. FUJ00098 169 Fujitsu Services report providingPOINQ0104340F
input to Feasibility Study for
[End-to-End Re-Architecting of Pos!
\Office Systems (with

ricing) v1.0 dated 24/03/2003

6. FUJ00122932 [Email from Gareth Jenkins to PennyPOINQ0129146F
IThomas, Steve
Bradshaw and Jane M Owen re: Re
Report - Rinkfield dated
(02/08/2010

7. POL00000391 Index of documents collated by\viso0001404
Peters & Peters dated
20/10/2021

8. POL00000747 Subpostmaster Contract datedviso0001761
(01/09/1994

9. POL00002078 Driving business benefits throughviS00003092
lhe consolidation of data
review - Post Office Fraud Solution]
\dated 18/05/2012

10. POL00002228 Interim Report into allegedviso0003242
problems with the Horizon system
\dated 08/07/2013

11. POL00003874 Post Office Limited Community\viso0004888
\Subpostmasters Contract -
Agency Contract Amendments
ICommunity Contract dated
(04/07/2006

12. POL00004408 Fraud and Non-conformance in the\ViSO0005476
Post Office; Challenges
fand Recommendations G-119
Fraud Analysis dated
(01/10/2013

13. POL00006357 Advice on the use of experlpOL-0017625
evidence relating to the integrity
jof the Fujitsu Services Ltd Horizon
System dated 15/07/2013

4. POL00006799 Advice on Disclosure and the DutyPOL-0017591

to Record and Retain
laterial dated 02/08/2013

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15.

POL00010478

Email from Andy Hayward to)
(Maureen, RE: DAM Authority -
Upper Bucklebury dated)
(05/07/2010

POL-0003670

16.

POL00021419

Risk and Compliance Committee
Minutes for 08/11/2005

POL-0018049

7.

POL00021422

Risk and Compliance CommitteeI
Minutes of 26/03/2008

POL-0018052

18.

POL00028509

Horizon/Pathway Delivery Meeting}
ISpecial Meeting Notes,

14 Jan 2000, sent by Dick Brazear,
Head of Programme

(Office for Post Office Network ta
POCL and ICL employees

POL-0024991

19.

POL00029224

Fujitsu's PEAK report re: Inciden
Management System log of
postmaster complaints, raising}
multiple issues of phantom
ransactions = and subsequent
factions to resolve this dated
12/11/2001

iPOL-0025706

20.

POL00029475

Email from Rod Ismay to Dave
ISmith Re: Horizon - Response
lo Challenges Regarding System
Integrity dated 02/08/2010

POL-0025957

21.

POL00029622

Email from Rod Ismay to Rodric

illiams, Andrew Winn,
\Simon Baker and Lesley Sewell and
others, re: Anomaly in 14
ranches - Strictly Private 8
\Confidential - Subject to Privilege
t Do Not Forward dated 28/06/2013,

POL-0026104

22.

POL00029718

Email chain between Steve Parker,
Mark Wright, Andrew

inn, Emma Langfield and Gareth)
Jenkins Re: ISSUE -
Receipts & Payments mismatch
\dated 24/12/2010

POL-0026200

23.

POL00038878

Branch Trading Reporting
Management and Control and
ITransaction Management,
\Conceptual Design (version 1.0)
\dated 03/03/2004

POL-0035360

24.

POL00039158

Branch Support Programme — TORI
.3 In confidence Gayle
Peacock dated 07/08/2013

POL-0035640

25.

POL00039522

ITable of Horizon bugs with
reference to statements made by
IGareth Jenkins and Ann Chambers
in Judgment No 6 dated
16/12/2019

\POL-0036004

26.

POL00040032

Post Office- Lessons Learned}
Review of handling of alleged
issues/concerns about Horizon
ITerms of Reference dated
30/08/2013

IPOL-0036514

27.

POL00041174

Suspension Case History dated
(09/06/2016

IPOL-0037656

28.

POL00043372

POL Meeting Minutes to discussI

POL-0039854

Horizon Issues of 23/10/2013

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29.

POL00057602

Financial Investigation Events Log.
POLTD/0809/0101 Susan
Rudkin dated 10/04/2012

POL-0054081

POLO0060505

Susan Rudkin case study: Email
chain from John M Scott to

[Dave Posnett re: Horizon Integrity +
Strictly Private and

\Confidential - Subject to Legal
Privilege - Not for Wider

(Circulation dated 03/06/2013

IPOL-0056984

1.

POL00062275

POL Financial Investigations;
guidance dated 01/04/2008

POL-0058754

2.

POL00066639

Memo from Legal Compliance to
Nohn Scott, Broughton

(Avenue PO-Lee Phelps POLTD
12/13/0054 dated 25/10/2012

POL-0063118

83.

POL00080889

Email chain re case closure
POLTD/1415/0064 -
IGlenmoriston. Most recent email
from Elisa Lukas to Lin

Norbury dated 10/04/2017

POL-0077452

POL00081928

Emails between Nicola Sherry,
(Mandy Talbot, Stephen Dillley,
Keith Baines and Clare Wardle reI
\Callender Square & Lee

(Castleton dated 05/12/2006

POL-0078491

5.

POL00091088

Email chain between Jane Owen
[Dave Pardoe, Nigel Allen

fand others RE: URGENT - Horizon]
\System Helpdesk call logs

dated 19/09/2012

POL-0090732

POL00092640

Email from Martin Smith to Harn
Bowyer and others; re

Horizon Call Notes dated!
21/08/2015

POL-0092218

POL00094285

Email chain between Eunice Kirb'
fand Michele Graves Re:
New Cases dated 01/09/2009

POL-0093231

POL00095547

Email from Doug Brown to And:
Hayward, Sue Richardson,

(Alison Bolsover and others re}
\Scope of declarations dated
21/04/2011

POL-0095130

9.

POL00095570

Email from Emily B Springford to
Helen Watson re

Preservation of data _ [BP-
BA.FID472253] dated 01/12/2011

POL-0095153

40.

POL00104796

Royal Mail Corporate Security +
Procedures & Standards —
Surveillance P&S Doc 4 -X VersionI
2 dated 01/01/2006

POL-0080436

41.

POL00104814

Royal Mail Acquisition of Human
Resource Information v2.0
\dated 01/11/2007

POL-0080446

42.

POL00104912

"Royal Mail Group Ltd Criminal
Investigation and Prosecution
Policy" v1.1 dated 01/11/2010

IPOL-0080544

43.

POL00105417

lote re Post Office Ltd 2008/2009
(Objectives and supporting

POL-0104525

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papers re compliance I
conformance, losses and debt
\dated

(03/03/2008

a.

POL00106867

Email from Rob G Wilson to Dave
Posnette, Doug Evanss, CC

Andy Hayward, Dave King, Mandi
ITalbot re Challenges to

Horizon dated 03/03/2010

POL-0105175

45.

POL00113468

Email from Matt Mowbray to Carol
Ballan, Alisa Lukas and

Amy Quirk re: The Grange dated
14/06/2016

iPOL-0112619

46.

RLITO000038

POL FOI Response to Nick Walli
request for prosecution and
fconviction statistics between 1991I
jand 2020 dated

[22/05/2020

RLITOO00038

47.

POL00139690

Email from John Scott to SusanI
(Crichton CC John Scott re: Wed:
\Call - Integrity of the Horizon
System and Branch Support
Programme

IPOL-0141391

48.

POL00139691

[Email chain from Rob King to Jamai
[Singh re: Regular call re HorizonI
issues

IPOL-0141392

49.

POL00139692

Email chain from Jarnail Singh to
Rob King re: Regular Call re
Horizon Issues

POL-0141393

60.

POL00139693

Email chain from Jarnail Singh ® to]
Hugh Flemington CC _ Rodriq
illiams re: Regular Wednesda:
(Call re Horizon Issue [BD+
4A.FID20472253]

POL-0141394

61.

POL00139694

Regular Call re Horizon Issues
Previous issues identified and
further action to be taken

POL-0141395

2.

POL00139695

Email from Gayle A Peacock to
[Dave Posnett, Jeff Burke, Sophie
Bialaszewski and others, Re
leekly Horizon Call - Notes fromI
last week and copy of Protocol
document - Please do not forward

POL-0141396

53.

POL00139696

Protocol on Wednesday morning
ITelephone Conferences held for the
purpose of Identification, Recording
fand Retention of Material which,
may be subject to Duties of
Disclosure

JPOL-0141397

64.

POL00139697

List issues includingI
resolution/output

IPOL-0141398

5.

POL00139698

Email from Rodric Williams to}
(Andrew Parsons and Kayleigh-LeeI
[Harding re: Horizon Weekly Report,
(Action Log Matrix Update - CLOSE
(ATM Router Upgrade Issue

POL-0141399

66.

POL00139699

Email from Anne Allaker to Dav

Posnett, Sophie Bialaszewski

Varnail A Singh and others re:
leekly Horizon Call Notes

'OL-0141400

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67.

POL00139700

Horizon Weekly Report- ‘Regulai
\Call re Horizon Issues’ I
lednesdays at 10.00am.

IPOL-0141401

68.

POL00139701

‘rious POL Teams and Bond
[Dickinson Weekly Meeting of 23
(October 2013.

IPOL-0141402

69.

POL00139702

Bond Dickinson - Meeting Minutes
Re: previous issues identified and
further action to be taken

POL-0141403

60.

POL00139703

(Action Log Matrix Horizon from
24/07/13 - 16/10/13 - Updated
Following call

IPOL-0141404

61.

POL00139704

Email from Rodric Williams to)
(Andrew Parsons and Kayleigh-LeeI
Harding - Re: Horizon Weekli

Report, Action Log Matrix Update +
\CLOSE ATM Router Upgrade Issue,

POL-0141405

62.

POL00139705

ITable attached to the Week
Horizon Call notes email

IPOL-0141406

63.

POL00139706

Email from Rodric Williams to]
Andrew Parsons and Kayleigh-Lee)
[Harding re Horizon Weekly Report/
(Action Log Matrix Update - CLOSEI
ATM Router Upgrade Issue

IPOL-0141407

64.

POL00139707

Bond Dickinson Meeting minutesI
regarding previous issues identified
and further action to be taken, Ne\

issues identified and Actions pointsI

POL-0141408

65.

POL00139708

(Action Log Matrix on Horizon
updated following call on: 9 October
2013

POL-0141409

66.

POL00139709

(ATM Losses Police InvestigationI
report produced by Aftab Ali.

IPOL-0141410

67.

POL00139710

Email from Rodric Williams to}
(Andrew Parsons and Kayleigh-LeeI
[Harding re Horizon Weekly Report
(Action Log Matrix Update - CLOSE)
ATM Router Upgrade Issue.

POL-0141411

68.

POL00139711

Bond Dickinson, Previous issuesI
identified and new actions to be
laken, Meeting minutes of
16/10/2013,

POL-0141412

69.

POL00139712

(Action Log Matrix Horizon -TableI

ith Issues with Horizon that has
been raised, action taken and the
resolution/output found for the
issue.

POL-0141413

70.

POL00139713

Email from Rodric Williams to}
Andrew Parsons and Kayleigh-LeeI
[Harding re: Horizon Weekly Report,
(Action Log Matrix Update - CLOSE
ATM Router Upgrade Issue.

POL-0141414

71.

POL00139714

Bond Dickinson Meeting Minutes ot
220 Nov 2013 - previous issues
identified and further action to be
laken.

IPOL-0141415

72.

POL00139715

(Action Log Matrix Horizon - 20 NovI
2013.

POL-0141416

73.

POL00139716

Email from Rodric Williams te
(Andrew Parsons and Kayleigh- LeeI

'OL-0141417

Page 15 of 20
WITNO08390200
WITN08390200

[Harding re: Horizon Weekly Report
(Action Log Matrix Update - CLOSEI
ATM Router Upgrade Issue.

74.

POL00139717

(Action Log Matrix Horizon

POL-0141418

75.

POL00139718

Email from Rodric Williams to
(Andrew Parsons and Kayleigh-Lee)
Harding. Re: Horizon Weekl
Report, Action Log Matrix Update 4
I\Close ATM Router Upgrade Issue

POL-0141419

(76.

POL00139719

Bond Dickinson Meeting notes;
Previous issues identified and
further action to be taken

IPOL-0141420

(77.

POL00139720

Bond Dickinson - Issues identified)
and further action to be taken

IPOL-0141421

78.

POL00139721

(Action Log Matrix Horizon

POL-0141422

79.

POL00139722

\Andrew Parsons and Kayleigh-Lee)
Harding RE: Horizon Weeki

Report, Action Log Matrix Update +
(CLOSE ATM Router Upgrade Issue,

Email from Rodric Williams toPOL-0141423

80.

POL00139723

Horizon Weekly Report - Action LogI
Matrix Horizon

JPOL-0141424

81.

POL00139724

(Andrew Parsons and Kayleigh-LeeI
[Harding re Horizon Weekly Report
(Action Log Matrix Update - CLOSEI
(ATM Router Upgrade Issue

Email from Rodric Williams toPOL-0141425

82.

POL00139725

(Minutes of Regular Call re Horizon]
Issues

IPOL-0141426

83.

POL00139726

Horizon Issues - addressesI
(Attendees: Rodric Williams, Martin,
(Smith, Andrew Parsons and others

Bond Dickinson Regular Call rePOL-0141427

84.

POL00139727

(Action Log Matrix Horizon showing
ISPM issues and whether they have,
been escalated to the prosecution
leam

JPOL-0141428

65.

POL00139728

Bond Dickinson Regular Call reI
Horizon Issues. Attendees Rodrig
illiams, Martin Smith, Andrey
Parsons and others

POL-0141429

86.

POL00139729

Regular Call re Horizon Issues

[POL-0141430

7.

POL00139730

Meeting: Regular Call re Horizon]
Issues

IPOL-0141431

88.

POL00139731

Meeting: Regular Call re Horizon]
issues

IPOL-0141432

89.

POL00139732

Regular Call Minutes re Horizon]
issues including action points dated
1/07/13

IPOL-0141433

0.

POL00139733

Report by Dave Posnett re hisI
[Torch visit at Westerham (FADI
(056948) on 11/04/13 where he was
shown a real time anomaly with]
Horizon and with photos attached

POL-0141434

1.

POL00139734

Updated Action Log Matrix Horizon.
overing period 24/07/13 - 28/08/14

POL-0141435

Page 16 of 20
WITNO08390200
WITN08390200

(2.

POL00139735

Bond Dickinson - Regular Call re
Horizon Issues - 18/09/2013

POL-0141436

3.

POL00139736

(Action Log Matrix Horizon

POL-0141437

(4.

POL00139737

Email from Rodric Williams to}
(Andrew Parson and Kayleigh-LeeI
Harding Re: Horizon Weeki
Report, Action Log Matrix Update
{CLOSE ATM Router Upgrade Issue,

POL-0141438

95.

POL00139738

Bond Dickinson - Regular Call re
Horizon Issues - Discussing
Previous Issues & New Issues
identified and action points.
25/09/2013

POL-0141439

(6.

POL00139739

Bond Dickinson - Regular Call re
Horizon Issues - Call discussing]
Previous Issues identified and
further action to be taken, Ne
issues identified and Action points
(02/10/2013

POL-0141440

p7.

POL00139740

Bond Dickinson - Regular Call reI
Horizon Issues - Call covering}
Previous issues identified and
further action to be taken, Ne
issues identified and Action Points
(04/09/2013

POL-0141441

8.

POL00139741

Horizon Matrix Action Log

POL-0141442

p9.

POL00139742

Bond Dickinson - Regular Call re
Horizon Issues Minutes oo
11/09/2023, attended by POU
leams

POL-0141443

400.

POL00139743

Horizon Matrix Action Log

Pow-0141444

101.

POL00139744

Email from Rodric Williams to}
(Andrew Parsons, Kayleigh-LeeI
Harding RE: Horizon Weeki
Report, Actions Log Matrix Update:
IClose ARM Router Upgrade Issue.

POL-0141445

102.

POL00139745

Note Entry for Case - 37142 - POL}
(Cases Rev time recording re,
discussing disclosure issues

POL-0141446

103.

POL00139746

Email from A Jarnail to Martin SmithI
\Cc'ing Rodric Williams RE}
Disclosure in Criminal cases

IPOL-0141447

(104.

POL00139747

Email chain between Andy CashI
[Steve Gelsthrope, Simon Clarke]
Rupert Hawke and Martin Smith re:
[This morning's meeting

POL-0141448

05.

POL00139748

Note Entry for Case 37142
Summary - TC from JS. John Scott
ill be in conf call > MJS said not apI

POL-0141449

106.

POL00139749

Note Entry for Case 37142

Summary: MJS to SC: John S will
not be on conf call. He admitted in
jan email to her last night to sending
out instructs to shred.

POL-0141450

07.

FUJ00154926

Email from Prenovost Jean-Philippe}
fo Tom Lillywhite, Guy Wilkerson]
and Gareth Jenkins cc: Penn:

IPOINQ0161121F

Page 17 of 20
WITNO08390200
WITN08390200

IThomas re ARQ194/2011 Matter in
relation to Derby Post Office
(005207) dated 14.09.2010

108.

FUJ00156364

Email correspondence between
ITim Jones and Bill Membery RE
Info for BNB_~ pack (Loss
prevention/IntelliQ) datedI
16.12.2010

IPOINQ0162558F

109.

POL00004399

Branch Support Programme 4
\Terms of Reference dated
19.07.2013

1S00005467

110.

POL00043415

Bond Dickinson - POL MeetingI
Minutes dated 11.02.2015

IPOL-0039897

111.

POL00083930

Meeting Minutes for Regular Call reI
Horizon Issues dated 14.08.2013

POL-0080861

112.

POL00083935

Bond Dickinson Agenda for Regulat
(Call re Horizon Issues, and action,
points from 21 August meeting
dated 28.08.2013

POL-0080866

113.

POL00105074

Performance against objective:
\dated 26.02.2014

POL-0080706

114.

POLO0105127

POL Security Team Objectives April
[2014 — March 2015

IPOL-0080755

(115.

POL00105417

Note re Post Office Ltd 2008/2009
IObjectives and supporting papersI
re compliance, conformance I
losses and debt dated 03.03.2008

IPOL-0104525

116.

POL00107877

Post Office Ltd: Investigation.
Legal. Persis Williams 4
POLTD/1213/0127 datedI
18.02.2013

POL-0106113

117.

POL00113109_020

Note entry for case 29560. Extract
rom bundle: POL v_ Ennonsel
Noseph dated 11.01.2013

iPOL-0110497_020

118.

POL00119858

Email from Rod Ismay to Mand
[Talbot and John Scott RE:
\Challenges to Horizon dated
[24.02.2010

POL-0125852

119.

POL00120479

Email chain from Rod Ismay to Rod
Mark Burley, lan Trundell, Dave
Pardoe and others Re: Horizon
\Challenges - Draft report withI
attachments dated 29.07.2010

POL-0126171

120.

POL00122739

Email chain from Rob King to And
Hayward Re: FW: Conduct ot
Interview Policy dated 02.09.2013

POL-0128968

121.

POL00139690

Email from John Scott to SusanI
(Crichton CC John Scott re: Weds,
\Call - Integrity of the Horizon
System and Branch Support
Programme dated 14.08.2013

IPOL-0141391

122.

POL00139691

Email chain from Rob King to Jamai
Singh re: Regular call re Horizon]
issues dated 19.08.2013

IPOL-0141392

(123.

POL00139692

Email chain from Jarnail Singh to
Rob King re: Regular Call re
Horizon Issues dated 20.08.2013

POL-0141393

124.

POL00139693

Email chain from Jarnail Singh te
Hugh Flemington CC Rodri

OL-0141394

Page 18 of 20
WITNO08390200
WITN08390200

illiams re: Regular Wednesda’
Call re Horizon Issue [BD+
4A.FID20472253] dated,
[22.08.2013

125.

POL00139695

Email from Gayle A Peacock to
[Dave Posnett, Jeff Burke, Sophie
Bialaszewski and others, re}

feekly Horizon Call - Notes fromI
last week and copy of Protocol
document - Please do not forward
\dated 09.10.2013

POL-0141396

126.

POL00139696

ITelephone Conferences held for the
purpose of Identification, Recording
fand Retention of Material which
may be subject to Duties of
Disclosure dated 02.10.2013

Protocol on Wednesday morningPOL-0141397

27.

POL00139725

Minutes of Regular Call re Horizon}
issues dated 14.08.2013

IPOL-0141426

128.

POL00139726

Horizon Issues -  addressesI
(Attendees: Rodric Williams, Martin,
(Smith, Andrew Parsons and others
dated 21.08.2013

Bond Dickinson Regular Call rePOL-0141427

129.

POL00139732

Regular Call Minutes re Horizon]
issues including action points dated
(81.07.2013

IPOL-0141433

130.

POL00139733

[Torch visit at Westerham (FADI
\(056948) where he was shown a real
lime anomaly with Horizon and with
hotos attached dated 11.04.2013

Report by Dave Posnett re hisPOL-0141434

131.

UKGI00013223

2016

\CACD update PowerPoint datedUKGI024017-001

132.

FUJ00155516

Lillywhite cc Prenovost Jean
Philippe re Matter arising from ARQ
194/1011- Request for transaction)
records in relation to Derby Post
(Office dated 29/09/2010

Email to Penny Thomas from TomPOINQ0161710F

133.

POL00139853

Reply to Email POL00139851)
(Email from John Scott to Rob King.
Andy Hayward, Jarnail A Singh]
Martin Smith. RE: providing a
statement post second sight report)
Nohn Scott to Robert Daily]
onfirming they are briefed on the}
Second Sight report,
dated 12/08/2013

POL-0141029

134.

POL00139814

Email from Laura Irvine (BTOI
Solicitors) to John Scott, RE}
[Scottish prosecutorial system
\dated 16/03/2015

IPOL-0140990

135.

POL00139815

Email attachment to document
POL00139814 - The Scottish}
prosecutorial system]
\dated 16/03/2015

POL-0140991

136.

POL00139816

Auditor Training Presentation givet
by Laura Irvine and_Lindsa

OL-0140992

Page 19 of 20
WITNO08390200
WITN08390200

MacNeill from BTO Solicitors)
\dated 09/12/2013

137.

POL00031322

IPO Risk & Compliance Committee]
Report dated 01.06.2009

POL-0028224

138.

POL00107696

Helen Watson in re to JFSA Claims
\disclosure and evidence gathering
\dated 20/12/2011

Email from Emily B Springford toPOL-0105987

139.

POL00118101

Appendix 3 - Offender reports and)
[Discipline reports: "Compliance
Guide to the Preparation and
Layout of Investigation Red Label
\Case Files" - undated (date take:
from parent email) dated
(31/08/2011

1S00012690

140.

POL00118152

identification Codes (undated)

1800012741

144.

POL00119917

Security Operations Team - CaseI
\Compliance Check by Paul SouthinI
+ Ref: POLTD/1112/0066 dated
[25/07/2011

IPOL-0120085

142.

POL00139745

Note Entry for Case - 37142 - POLI
\Cases Rev time recording re
\discussing disclosure issues dated
(01/08/2013

POL-0141446

143.

POL00139746

Email from A Jarnail to Martin Smith}
I\Cc'ing Rodric Williams RE!
Disclosure in Criminal cases dated
(01/08/2013

IPOL-0141447

144.

POL00139747

Email chain between Andy Cash,
Steve Gelsthrope, Simon Clarke,
Rupert Hawke and Martin Smith re:
IThis morning's meeting
ated 02/08/2013

POL-0141448

145.

POL00139748

[Summary POL Cases Rev. Time
Recording dated 14/08/2013

Note Entry for Case 37142poL-0141449

(146.

POL00139749

Note Entry for Case 37142
Summary: MJS to SC: John S will
not be on conf call. He admitted in
jan email to her last night to sending
fut instructs to shred dated
14/08/2013

POL-0141450

(147.

POL00105082

Staff data base andI
'Continued Efficiency
Programme Preference & C
Profile Pack' in relation tq
(Criminal law cases dated
03/05/2014

'OL-0080712

Page 20 of 20