WITN10540100
WITN10540100
Witness Name: Raymond Grant
Statement No.: WITN10540100
Dated: .°% Januarv 2024
POST OFFICE HORIZON IT INQUIRY
FIRST WITNESS STATEMENT OF RAYMOND GRANT
I, Raymond Grant, Former Employee of Post Office Limited as an Investigation
Manager, will say as follows ...
4. I make this statement in response to a request for information pursuant to
Rule 9 of the Inquiry Rules 2006 —- Request number 1, regarding matters
falling within Phase 4 of the Inquiry: action taken by Post Office Ltd against
Sub-postmasters dated 5 December 2023.
2. I have been provided with a number of documents relating to the Security
Team's role in relation to criminal investigations and prosecutions, and in
relation to my involvement in the prosecution of William Quarm. The
documents provided to me are listed in the index to this statement.
3. 1 do not recall any detail regarding the statements and questions I have been
asked to provide information-on. There is no way I can clarify or provide any
detail to a case which was over 16 years ago. I have not worked in the
industry since leaving my post within the Post Office and hold no records or
details of cases, policies or my employment to confirm specific details. I have
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already articulated this information to several accredited lawyers via
telephone conversations who have advised me of my need to submit a
personal statement. The content of this statement is my entire recollection of
events relating to the interview I had with the Sub-postmaster at Lochmaddy
Post Office.
. I have been provided with the transcripts of the interview that took place
during my visit there some 16 years ago [POL00166910 and POL00166911].
I concur that these transcripts are an accurate record of the conversations of
that interview. In this interview the sub-postmaster made full and frank
confessions to having taken money from The Post Office to pay personal bills/
payments of various types and disguised this by producing inaccurate weekly
account figures by inflating the cash in hand figures. Also and perhaps key to
your enquiry that during this interview at no time was there any suggestion
that the Horizon Computer System had created any errors which could have
caused the resultant cash shortages.
. I cannot recall or remember if I was involved in any subsequent
correspondence with regards to the decision to prosecute the Sub-postmaster
concerned with this matter.
. Following this interview, I was awarded a redundancy package from Post
Office Limited and took no further part in the proceedings that led to the sub-
postmaster being prosecuted by The Crown Office and which led to a
successful prosecution and subsequent guilty verdict.
. In addition to this and in answer to all the other subsequent information you
have requested from me, I can say quite clearly that I have no recollection nor
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knowledge nor-any detaiis of any documents that will assist me to answer the
collection of questions that you raise in your requests.
Statement of Truth
I believe the content of this:statement to be true.
Dated)
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Index to Fi itness Statement of Raymond Grant
I URN Document Description Control
_ a Number
I COPF0000001 "Court papers from Lochmaddy Sheriff Courtre I VIS00013208
I William John Quarm
POL00026573 = RMG Procedures & Standards - Proceeds of 3214
Crime Act 2002 & Financial Investigations doc 9.1
I V1
I
I POL00027863 Conduct of Criminal investiga y v0.3 POL-0024504
I POL00030578 — S02 Royal Mail Group Criminal Investigation and I POL-0027060
iz Prosecution Policy December 2007
-POL00030579 Post Office Ltd Financial investigation Policy, May I POL-0027061
I 2010
“POL00030580 Post Office Ltd - Security Policy: Fraud _ POL-0027062
I Investigation and Prosecution Policy v2
POL00030598 _ Royal Mail Prosecution Decision Procedure POL-0027080 I
I POL00030602 POL: Criminal Enforcement and Prosecution POL-0027084
I Policy a _ _
I POL00030687 _ Investigation Policy - Investigation Procedures v2 I POL-0027169
Leen VanMATY 2001 fo
I POLO0030786 ~— Royal Mail Group Policy - Crime and Investigation I POL-0027268
(S2) v3 effective from April 2011, owner Tony
\ March, Group Security Director
_ POL00030902 __ Final Draft of the Post Office Conduct of Criminal I POL-0027384
Investigation Policy
POL00031003 = Royal Mail Group Crime and Investigation Policy POL-0027485
I v1.1 October 2009
I POL00031005 = Conduct of Criminal Investigation Policy for the POL-0027487
I Post Office. (Version 0.2) a ee
/POL00031008 ~— RMG Ltd Criminal Investigation and Prosecution POL-0027490
I Policy v1.1 November 2010
POL00104747 Investigation Policy: Casework Management POL-0080387
j (England & Wales) v1.0
I POL00104754 Investigation Policy: Rules & Standards v2.0 POL-0080394
_POL00104762 = “Investigation Policy: Disclosure of Unused POL-0080402
I Material, Criminal Procedures and Investigations
Act 1996 Codes of Practice" v0.1
POL00104777 Investigation Policy: Casework Management POL-0080417
(England & Wales) v4.0 _ _
POL00104806 — Royal Mail Group Security — Procedures and POL-0080438
Standards: Standards of behaviour and complaints
procedure No.10-X v2
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,POL00104812 = "Royal Mail Group Ltd Criminal Investigation and I POL-0080444
Prosecution Policy"
POL00104821 Condensed Guide for Audit Attendance v2
_POL00104853 Post Office's Financial Investigation Policy I POL-0080485 I
POL00104855 _ Post Office Ltd. Anti-Fraud Policy POL-0080487
POL00104857 ~—- Royal Mail Group Security Procedures & POL-0080489
I Standards: Initiating Investigations doc 2.1
POL00104929 “Post Office Limited: Internal Protocol for Criminal I POL-0080561
Investigation and Enforcement (with flowchart)"
POL00104968 = POL - Enforcement and Prosecution Policy (with POL-0080600
comments)
POL00105226 = Undated Appendix 1 - POL Criminal Investigations I POL-0080851
I and Enforcement Procedure (flowchart)
I
I POL00105229 — Post Office Ltd PNC Security Operating POL-0080854
I Procedures
'POL00118096 — Email from Andrew Wise to Michael Stanway VIS00012685
i forwarding an email re Casework Compliance
POL00118101 Appendix 3 - Offender reports and Discipline VIS00012690
reports: "Compliance Guide to the Preparation and
Layout of Investigation Red Label Case Files" -
I undated (date taken from parent email)
I POL00118102 = Appendix 4 - Offender reports layout: "POL VIS00012691
I template Offender Report (Legal Investigation)" -
undated (date taken from parent email)
I __
I POL00118103 Appendix 5 - Discipline reports layout: "POL ViS00012692
I template Offender Report (Personnel
Investigation)" - undated (date taken from parent
I email)
POL00118104 Appendix 6 - Identification codes (undated - date I VIS00012693 I
L taken from parent email) _ -
POL00118105 Appendix 7 - Tape Interviews. "POL Security Vis00012604 I
Operations Team guide: Summarising of Tape
I Recorded Interviews." Undated - date taken from
I parent email
'POL00118106 = Appendix 8 - Notebooks: Guidance on using ViIS00012695
I notebooks in investigations. Undated (date taken
from parent email)
POL00118107 = Appendix 9 - Case Progression Toolkit. Undated VIS00012696
I (date taken from parent email)
"POL00118108 ~~ Appendix 1 - Case Compliance checklist. Undated VIS00012697
(date taken from parent email)
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POLO00118109
Appendix 2 - File construction and Appendixes A,
B and C: “Compliance Guide: Preparation and
Layout of Investigation Red Label Case Files"
Undated - date taken from parent email
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ViS00012698
I
I
I
I
I
L
I
POL00122902
Email thread from Rob King to Dave Posnett RE:
Conduct Of criminal Investigations Meeting -
25/9/13
POL-0129131
POL00166596
Post Office Ltd Confidential: Investigation Legal:
Theft, Embezzlement and Money Laundering for
William John Quarm
POL-0162041
POL00166597
I
I
Email trail from Dave Pardoe to Fraud Team Post
Office Ltd re: Prosecution Authority -
POLTD/0809/0082 - William John Quarm - Paible
SPOB
POL-0162042
POL00166598
Post Office internal memo regarding
POLTD/0809/0082- WILLIAM JOHN QUARM-
PAIBLE SPOB
POL-0162043
“POL00166600
I
I
I
POL00166616
Tape recorded interview of William Quarm - Other
persons present: Robert Daily, William Macdonald
and Jonathan Bisset - Ref: 071082 - Version 5.0
Audit report from Brian Trotter to Doug Heed,
Mandy Neeson, Diane Matthews and others re
Audit of Post office- Paible branch
POL-0162045
POL-0162061
POL00166618
I
~ Email from Andrew Keighley to John Jenkinson re:
Paible 1478699
POL-0162063
POL00166619
Email chain from David Sears to Outlet
intervention Team re: Paible 147869 - scheduling
an audit.
POL-0162064
POL00166620
Letter from Bill Quarm to Brian Trotter re 1478699
Suspension.
POL-0162065
I POL00166621
I POL00166682 _
Handwritten Note re: Bank Account Statements
requested with a copy of wife's P60 and
information of house being put back on market
Wi statement of Alexander McKenzie.
~ I POL-0162127
POL-0162066
_ POLO0166683
I
Witness statement of Douglas Heed - noted by
Robert Daily (Fraud Investigator)
POL-0162128
POL00166684
Statement of Witness for Robert Daily (POL Fraud
Investigator) for William John Quarm's case,
Subpostmaster of Paible PO - Version 4.0.
POL-0162129
POLO0166685
Statement of Witness of Raymond Grant - Version
4.0 05/07 - re Paible Sub Post Office Branch code
147869
POL-0162130
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POL00166726
Email from Raymond Grant to Zoe Topham re
Paible _ Mr William Quarm
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POL-0162171
I POL00166727
I
I
Letter from Derek Simpson to Post Office Agent
Recruitment re proposed protected trust deeds of
William John Quarm, Annie Quarm, The Firm of
W4J and Anne Quarm, The Firm of Bayhead Shop.
POL-0162172 I
POL00166728
Letter from Derek Simpson to French Duncan
Business Recovery - re: William John Quarm Trust
Deeds
POL-0162173
POL00166729
Letter from French Duncan Re: Proposed
protected trust Deeds of William J Quarm, Anne
Quarm, The firm of WJ and A Quarm, The firm of
Bayhead shop
POL-0162174
_ POL00166730
Potential Trust Deeds of Bayhead Shop, The
Partnership of WJ & A Quarm, William and Anne
Quarm - Summarised Statement of Affairs
POL-0162175
“POL00166731
by William Quarm.
POL-0162176
"POL00166732
Image of Trust Deed (Proposed Protected) of
William Quarm - Proposed scheme of division
POL-0162177
I POL00166733
Quarm - statement of affairs
POL-0162178
, POLO0166753
I
List of Productions submitted to Procurator Fiscal
Office by Robert Daily, re: William John Quarm
POL00166754
POL00166755
Crown Office And Procurator Fiscal Service -
Letter from David S Teale to Robert Daily - Case
Against John Willilam Quarm, Productions
Letter from David Teale to Raymond Grant re:
Case against William John Quarm.
POL-0162199
POL-0162200
_ POLO0166757
I
Case File Event Log (POLTD/0809/0082) - Paible
SPOB - FAD 147869 re: Audit Shortage / false
accounting
POL-0162202
_ POL00166758
Casework Management Initial Tick List
(SCOTLAND) for William John Quarm - Paible
Spob V6.0
POL-0162203
I POL00166761
Post office LTD Investigation Personnel on Theft,
Embezzlement, and Money Laundering for William
John Quarm at PAIBLE SPOB branch.
POL-0162206
I POL00166762
Email from Raymond Grant to Diane Matthews,
Brian Trotter and Judie Trotter re: Stakeholder
Notification
POL-0162207
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I POL00166763 Email from Raymond Grant to Investigation Team I POL-0162208
Post Office cc'd Diane Matthews re: suspect
offender reporting POLTD/0809/0082
I POL00166772 — Email from Robert Daily to Zoe Topham cc'd Post I POL-0162217
I Office Security re: Paible _ Mr William Quarm -
I 147 869
POL00166788 Email from Brian Trotter to Andy Bayfield cc POL-0162233
Davlyn Cumberland and John Breeden re Fw:
I Paible 147869
'POL00166833 Email from Zoe Topham to Robert Daily and cc POL-0162278
Mandy Talbot, re: Paible - Branch code 147869 -
William John Quarm
POL00166840 Email chain from Zoe Topham to Robert Daily and I POL-0162285
I Mandy Talbot re: RE: Paible & Earlston
POL00166842 = Email chain from Mandy Talbot to Robert Daily POL-0162287
I and Zoe Topham re Paible and Earlston
“POL00166843 Case Closure Reporting for Paible (FAD: 147869) I POL-0162288
on William John QUARM re: Cash Loss
POL00166910 Interview Transcript of William Quarm by POL POL-0162353
Investigation Team re Paible PO branch
POL00166911 __ Transcript of interview with William Quarm. POL-0162354
/SCTS00000058 The complaint of the Procurator Fiscal against VIS00013350
I William John Quarm (charge & warrant) _
SCTS00000112 In the High Court of Justiciary - Affidavit of Anne VIS00013404
Quarm in the matter of the appeal against
conviction of the late William Quarm
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