FUJ00001048 - Fujitsu Services Ltd Change Control Note No. 1294d re introducing a new baseline version of the Agreement as at 27/12/2011

Evidence on official site

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Fujitsu Services Ltd

CHANGE CONTROL NOTE

CCN NO: 1294d

(CCN)
CCN TITLE: CHANGE ADMINISTRATION USE ONLY.
To introduce a new baseline CR NO: N/A
version of the Agreement as at
27/12/2011

CP NO: N/A
RELEASE: Release Independent EXPIRY DATE: 30" March 2012
CCN RAISED BY: Tim Healy RAISED DATE: 15" March 2012
SUBMISSION DATE: 26" March 2012

EMERGENCY CHANGE PROCEDURE INVOKED: YES/NO

EMERGENCY IMPLEMENTATION DATE: N/A

FUJITSU SERVICES DATE I POST OFFICE LTD DATE
APPROVAL APPROVAL
SUMMARY OF CHANGE:

Fujitsu Services provides services to Post Office Limited under an agreement dated
28/07/99 (the “Agreement”). CCN1200 varied and restated the Agreement and

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Version:

Date:

Page No:

PGMI/CHM/TEM/0002,

V1.0

06-JUL-2007

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comprised the baseline set of the Clauses and Schedules as at 31/08/06.

CCN1265a introduced a new baseline set of Clauses and Schedules to the
Agreement which had been amended to reflect matters agreed in CCNs approved
between 31/12/2008 and 08/06/09 and a number of amendments to change all
Schedules and Clauses to version 6.0.

CCN1280 introduced a new baseline set of Clauses and Schedules to the Agreement
which had been amended to reflect matters agreed in CCNs approved between
08/06/09 and 17/04/2010 and a number of amendments to change all Schedules and
Clauses to version 7.0

This CCN1294d introduces a new baseline set of Clauses and Schedules to the
Agreement, to reflect amendments made by those CCNs approved between
17/04/2010 and 27/12/2011 inclusive. (Attachment 1 lists the CCNs which have been
applied in this new baseline and the schedules they affected) and a number of
amendments to address contract anomalies and updates required following the
completion of Project HNG-X.

Attachment 1 to
CCN1294d

For the avoidance of doubt, this CCN1294d includes changes to Schedule D1, Annex
B such that the Operational Charge table now reflects the prices with RPI applied in
accordance with CCN1303 and other agreed CCNs. The RPI adjustments have been
made in two stages; firstly RPI has been applied where applicable to the Charges in
version 7.0 of the Clauses and Schedules (in line with CCN1303), and secondly RPI is
applied to any new Charges introduced in CCNs approved between 17/04/2010 and
31/03/2011.

Additionally, this CCN 1294d introduces an updated CCD List (COM/CUS/SPE/0001).

The set of amended Clauses, Schedules and CCDs introduced by this CCN shall
constitute the baseline version of the Agreement, and the Schedules and CCDs
thereto.

OVERALL IMPACT ASSESSMENT: HIGH / MEDIUM+LOW

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REASON FOR CHANGE:
To provide an updated Agreement that reflects:

© changes specified in those CCNs approved between 17/04/2010 and
27/12/2011 inclusive;

© anumber of amendments to address contract anomalies and updates
required following the completion of Project HNG-X;

© and updating all Clauses and Schedules to Version 8.0

DETAILS OF CHANGE:

Post Office and Fujitsu Services agree as follows:

2)
Attachment 2 to
1. Attachment 2 to this CCN (“Attachment 2” CCNI294d ) contains the

new electronic versions of the Clauses and Schedules which will replace

the version 7.0 Baseline and include the changes as described in this

CCN1294d.

2. The Agreement shall comprise as at 27/12/2011 the Clauses and the
Schedules in Attachment 2.

Attachment 3 to
3. Attachment 3 to this CCN (“Attachment 3” CCNI294¢.paf ) sets out, for
information purposes only, electronic file details corresponding to the
documentation contained in Attachment 1 (represented by the Clauses and
the Schedules listed at Version 8.0). The date and time is based on the

modified date found in the relevant document properties information.

4. In the event of any inconsistency, the Clauses and the Schedules in
Attachment 2 (as specified in Attachment 3) shall prevail over any printed

version.
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PROPOSED REVISION TO WORDING OF THE AGREEMENT:

As described in the “Details of Change” section above and shown in the changes
described below.

Please note that all of the changes described below have been incorporated into the
new versions of the Clauses and Schedules shown at Attachment 2 which have also
been updated in accordance with the CCNs agreed between 17/04/2010 and
27/12/2011 inclusive.

Below are further changes to be made to version 7.0 of the Agreement (resulting
largely from the implementation of Project HNG-X)

Clauses

* Clause 43.10.4 (c) delete “(AP/MAN/002)’ and replace with
“(DES/GEN/MAN/0002)”

Schedule 1

* "Debit Card Obligation" Definition, delete “part 2 of the appendix to the CCD
entitled "Debit Card MoP Functional Description” (EF/SER/001) or”

* "Debit Card Responsibility" Definition, delete “part 1 of the appendix to the
CCD entitled "Debit Card MoP Functional Description” (EF/SER/001) or”

* “Mean Time Between Failure" or "MTBF” Definition, delete “Calculating Mean
Time Between Failure" (CS/PRO/149) ” and replace with “"Calculating Mean
Time Between Failure And Availability" (SVM/SDM/PRO/0013)"

* “Operational Business Change Branch CCDs" Definition, delete “"Fujitsu
Services/Post Office Ltd Operational Business Change — Branch, Interface
Agreement" (CS/IFS/003), and "Operational Business Change — Branch,
Service Descriptions and Schedule of Service Prices" (CS/PDN/015)” and
replace with “"Post Office Limited Operational Business Change — Branch
Interface Agreement” (SVM/SDM/STD/0001), and “Operational Business

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Change (Branch Change) Service: HNG Service Description”
(SVM/SDM/SD/0014)”.

* Within the “ POLSAP Central Infrastructure” Definition, delete “Annex C “ and
replace with “Annex B”

* "Service Desk Voicemail Service" Definition, delete “"Horizon Systems
Helpdesk: Service Description" (CS/SER/002)” and replace with “"Service
Desk: Service Description" (SVM/SDM/SD/001)”

Schedule A5 “Post Office Responsibilities”

* Delete the whole of Paragraph 2.1 and replace with the following:

“2.1A_ In respect of Horizon, the provisions of (i) the appendix to the
CCD entitled “Debit Card MoP Functional Description” (EF/SER/001) and
(ii) Annex C and Annex D to this Schedule, set out the Banking
Responsibilities, Banking Obligations, Debit Card Responsibilities and
Debit Card Obligations or identify where they are located in this
Agreement.

2.1B_ In respect of HNG-x, the provisions of Annex B to this Schedule,
set out the Banking Responsibilities, Banking Obligations, Debit Card
Responsibilities and Debit Card Obligations or identify where they are
located in this Agreement “

* Paragraph 2.2 delete “2.1” and replace with “2.1A and 2.1B”

* Paragraph 3.1

* Row 1: Add the following text after the document title “Note — this only
applies to Horizon”

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*

Row 4: delete “RS/POL/002 Horizon Security Policy” and replace with
“SVM/SEC/POL/0003 RMGA Information Security Policy”

Row 7: delete ““EMV Banking and Retail NBX — POCA Technical Interface
Specification” (NB/IFS/027)’ and replace with “CAPO - HNG-X Technical
Interface Specification” (DES/NET/TIS/0006 )”

Row 8: delete “‘EMV Banking and Retail NBX - LINK Technical Interface
Specification” (NB/IFS/028 )” and replace with ““VOCALINK - HNG-X
Technical Interface Specification” (DES/NET/TIS/0008)”

Row 9: delete ““NBX - A&L Technical Interface Specification ”
(NB/IFS/029)’ and replace with “Alliance & Leicester - HNG-X Technical
Interface Specification” (DES/NET/TIS/0002)”

Row 15: delete “‘ETU Technical Interface Specification: Horizon to e-pay”
(ET/FS/003)’ and replace with “‘e-pay - HNG-X Technical Interface
Specification” (DES/NET/TIS/0009)”

Row 18: delete ““Fujitsu Services/Post Office Ltd Operational Business
Change — Branch, Interface Agreement” (CS/IFS/003)’and replace with “
“Post Office Limited Operational Business Change — Branch Interface
Agreement” (SVM/SDM/STD/0001)”

Rows 19 — 24 inclusive: Add the following text after the document title
“Note — this only applies to Horizon”

Add the following into rows at the end of the table in Paragraph 3.1 and
number the rows sequentially:

° “AP/IFS/063 - Post Office Limited EDG To Horizon APOP
Authorisation Service Application Interface Specification”

° “DES/NET/TIS/0005 - HNG-X to RMG TECHNICAL INTERFACE
SPECIFICATION”

Annex A Paragraph 1.7: delete “Horizon Security Policy” (RS/POL/002 )” and
replace with ““RMGA Information Security Policy” (SVM/SEC/POL/0003)”

* Annex B:
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Paragraph 1.2 delete “‘EMV Banking and Retail NBX — POCA Technical
Interface Specification” (NB/IFS/027)’and replace with ““CAPO - HNG-X
Technical Interface Specification” (DES/NET/TIS/0006)”

Paragraph 1.2 delete ““EMV Banking and Retail NBX - LINK Technical
Interface Specification” (NB/IFS/028)” and replace with ““VOCALINK - HNG-
X Technical Interface Specification” (DES/NET/TIS/0008)”

Paragraph 1.3 delete ““NBX - A&L Technical Interface Specification”
(NB/IFS/029)’ and replace with “Alliance & Leicester HNG-X Technical
Interface Specification” (DES/NET/TIS/0002)”

Paragraph 3.1 delete ““ETU Technical Interface Specification: Horizon to e-
pay” (ET/IFS/003 )’and replace with “e-pay HNG-X Technical Interface
Specification” (DES/NET/TIS/0009)”

Paragraph 4.11 delete ““Horizon to Post Office Technical Interface
Specification” (TI/IFS/008)” and replace with ““‘HNG-X to RMG Technical
Interface Specification* (DES/NET/TIS/0005)”

Paragraph 5.8 delete ““Fujitsu Services/Post Office Ltd Operational
Business Change — Branch, Interface Agreement” (CS/IFS/003)” and
replace with “Post Office Limited Operational Business Change — Branch
Interface Agreement” (SVM/SDM/STD/0001)”

Paragraph 5.10 delete “paragraph 3.3.5 of the CCD entitled “Debit Card
MoP Functional Description” (EF/SER/001)” and replace with “the CCD
entitled “Fujitsu Services / Post Office Ltd Interface Agreement for
Operational Business Change - Reference Data” (CS/PRD/058). For the
avoidance of doubt, the Change Control Procedure shall be used if Post
Office requires any Debit Card related Reference Data validation or testing
outside the scope of the CCD entitled “Fujitsu Services / Post Office Ltd
Interface Agreement for Operational Business Change - Reference Data”
(CS/PRD/058).”

Schedule B2 “Business Continuity”

In paragraphs 1.3; 2.1; 2.1.2; 2.2; and 4.1 delete all instances of ““Business
Continuity Framework” (CS/SIP/002)” and replace with “ “HNG-X Business

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Continuity Framework” (SVM/SDM/SIP/0001) ”

Paragraph 6.1:

Row 1: replace “CS/SIP/002” with “SVM/SDM/SIP/0001” and replace
“Business Continuity Framework” with “HNG-X Business Continuity
Framework”

Schedule B3.1 “HNG-X Services”

*

Paragraph 4.1 Row 18 — delete all entries and replace with “Not Used”

Paragraph 4.1 Row 25 — delete all entries and replace with “Not Used”.

Schedule B3.2 “Business capabilities and support facilities”

CCN1304b introduced additional Business Capability (the “POca Card Issuing
Business Capability”) which erroneously added sections to paragraph 6 of
B3.2. These paragraphs shall now be moved to the correct place under
paragraph 5 and be renumbered accordingly.

Additionally CCN1304b introduced the following text in error:

“paragraph 2.11.3.3, and Annex 1 line 10: delete BUREAU DE CHANGE
BUSINESS CAPABILITY and replace with BUREAU SERVICE BUSINESS
CAPABILITY.”

This change shall not be applied, instead the following amendment to the
schedule shall now be made:

“Annex 1 line 10: delete Bureau de Change and replace with Bureau
Service”.

Paragraph 2.10.8 delete “‘Horizon — Streamline Application Interface
Specification” (EF/IFS/002)” and replace with “Horizon Online - Streamline
Application Interface Specification” (DES/APP/AIS/0009)”

Paragraph 3.6.4.2 delete “‘Fujitsu Services/Post Office Ltd Operational
Business Change — Branch, Interface Agreement” (CS/IFS/003)” and replace
with ““Post Office Ltd Operational Business Change —- Branch, Interface
Agreement” (SVM/SDM/STD/0001)”

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Delete the whole of Paragraph 7.1 (including Table A) and replace with:
"TA Business Capability and Support Facilities definitions

7.1.1 Prior to start of Trigger Point T5 (Data Centre Ready for
HNG-X), the provisions of Schedule B4.2 (Horizon software)
applied and was linked to a number of definition documents.
Following the implementation of Project HNG-X these
documents were withdrawn.

7.1.2 This Schedule B3.2 provides a summarised description of
the HNG-X Business Capabilities which defines the
functionality available at each Post Office Counter for
serving Customers and the Support Facilities which define
the administration and background functionality used by
Branches.

7.1.3 In addition, the CCD entitled ‘Mapping Schedule B3.2 to the
HNG-X Solution’ (REG/GEN/REP/1091) provides a list of
the existing Solution Baseline Documentation Sets and
Contract Controlled Documents that apply to each Business
Capability and Support Facility described in this Schedule
B3.2.”

Paragraph 7.2: delete “Table A” and replace with “The document described in
paragraph 7.1.3”

Paragraph 7.2 Table B: delete and replace Security Functional Specification
RS/FSP/001 with HNG-X Technical Security Architecture
(ARC/SEC/ARC/0003)

Paragraph 9.1

o Row 1: delete “Security Functional Specification (RS/FSP/001)” and
replace with “HNG-X Technical Security Architecture
(ARC/SEC/ARC/0003)”

o Row 15: delete “Fujitsu Services/Post Office Ltd Operational Business
Change — Branch, Interface Agreement CS/IFS/003” and replace with
“Post Office Ltd Operational Business Change — Branch, Interface
Agreement SVM/SDM/STD/0001”

o Row 19: delete “Horizon - Streamline Application Interface
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Specification (EF/IFS/002)” and replace with “Horizon Online -
Streamline Application Interface Specification (DES/APP/AIS/0009)”

o Row 22: delete “BP/SPE/040 Reference Data Definition” and replace
with “REQ/GEN/REP/1091 MAPPING SCHEDULE B3.2 TO THE HNG-
X SOLUTION”

*  Atend of this Schedule B3.2 insert a new Annex 2 as per Attachment 4 to this

a

Attchment 4 to

CCN1294q  ©CN1294d.doe i

Schedule B3.3 “HNG-X CENTRAL AND TELECOMMUNICATIONS
INFRASTRUCTURE”

* Paragraph 2.2.1: delete “"Security Functional Specification" (RS/FSP/001)”
and feplace —_ with ““HNG-X Technical Security Architecture"

(ARC/SEC/ARC/0003)”

* Paragraph 3.2: delete “Business Continuity Framework” (CS/SIP/002)” and
replace with ““HNG-X Business Continuity Framework” (SVM/SDM/SIP/0001)”.

Paragraph 4.1:

Row 2: replace “CS/SIP/002” with “SVM/SDM/SIP/0001” and replace
“Business Continuity Framework” with “HNG-X Business Continuity
Framework”

Row 3: replace “RS/FSP/001” with “ARC/SEC/ARC/0003” and replace
“Security Functional Specification” with “HNG-X Technical Security
Architecture”

* Paragraph 4.1 delete Row 5 and Row 6.

Schedule B3.4 “Branch Infrastructure”

* Paragraph 2.1.2 delete “Fujitsu Services/Post Office Ltd Operational Business
Change — Branch, Interface Agreement” (CS/IFS/003)” and replace with “"Post
Office Ltd Operational Business Change — Branch, Interface Agreement”

(SVM/SDM/STD/001)”
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* Paragraph 3.3.1 (b) delete “"Calculating Mean Time Between Failure"
(CS/PRO/149)” and replace with “"Calculating Mean Time Between Failure And
Availability" (SVM/SDM/PRO/0013)”

* Paragraph 3.3.1 (c) delete ““Calculating Mean Time Between Failure"
(CS/PRO/149)” and replace with “Calculating Mean Time Between Failure And
Availability". (SVM/SDM/PRO/0013)”

* Paragraph 3.3.3 delete “"Calculating Mean Time Between Failure"
(CS/PRO/149)” and replace with “Calculating Mean Time Between Failure And
Availability" (SVM/SDM/PRO/0013)”

* Paragraph 3.5.1 (b) delete ““Calculating Mean Time Between Failure"
(CS/PRO/149)” and replace with “"Calculating Mean Time Between Failure And
Availability". (SVM/SDM/PRO/0013)”

* Paragraph 4.1:

Row 1: replace “CS/PRO/149” with “SVM/SDM/PRO/0013” and replace
“Calculating Mean Time Between Failure” with “Calculating Mean Time
Between Failure And Availability”

Row 3: replace “CS/IFS/003” with “SVM/SDM/STD/001” and replace
“Fujitsu Services/Post Office Ltd Operational Business Change —
Branch, Interface Agreement’ with “Post Office Ltd Operational
Business Change — Branch Interface Agreement”

Schedule C1 “Service Level Principles and Remedies”
* Paragraph 9.1

Row 5: replace “CS/PER/041” with “SVM/SDM/PRO/0004” and replace
“Definition of Remote and Intermediate Locations” with “Definitions of
Engineering Service Priority and Local / Remote Locations”

Schedule C3 “Licences”

* Delete the whole of paragraph 1.4 as previously amended by CCN1296 and

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replace with:

“Should the Parties agree that the Microsoft NT operating system in
use at Counter Positions will be upgraded to an alternative operating
system, then whichever Party acquires the licences for that upgrade,
the appropriate licensing terms will be agreed by the Parties and the
Agreement amended under the Change Control Procedure to reflect
these terms”

Schedule D1 “Charges”

* Immediately prior to the full stop at the end of the first sentence of
paragraph 8 (as amended by CCN1295a add “(and the monthly charge
below shall be invoiced accordingly)”

* Paragraph 17.1 Row 16 of table; delete “CS/IFS/012” replace with “Not
Used”; and delete “ADSL Roll Out Interface Specification” replace with “Not
Used”

NOTE: It is agreed that the changes specified to paragraph 2.7 in CCN1310b shall not
be applied to this baseline version of the Agreement, as that CCN 1310b states that
the change proposed to paragraph 2.7 shall be agreed via a subsequent CCN. (For
the avoidance of doubt, this future CCN is CCN1313x (where x is still to be
determined) and all changes specified within it shall be applied in the next baseline
version of the Agreement).

Schedule D2 “Ordering, invoicing and payment”

* Paragraph 7.4 add the following text: after the last sentence:

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“Fujitsu Services shall include on each invoice for
Operational Business Change additional invoice details.

A summary will be issued to the Post Office Ltd Property
Projects Central Admin Team each month to facilitate
checking. Full supporting information will be supplied in
spreadsheet form, showing at least the Change Control
Number, BC, change type completed, the date that the
change was completed, the number of counters affected,
details of any additional charges, and the total cost of
each individual change.

At the end of June, September, December and March,
the summaries for the preceding three months will be
amalgamated, and a total invoice value derived. A credit
will then be applied to this invoice value, equivalent to
25% of the prepayment amounts applicable to that
Financial Year detailed below:

Financial Year 2011/2012 £153,692
Financial Year 2012/2013 £118,140
Financial Year 2013/2014 £115,291
Financial Year 2014/2015 £102,014

Fujitsu Services will issue a quarterly invoice to Post
Office Ltd that will be net of the ‘credits’ listed above. If
the value of the credit exceeds the total invoice value for
that period, then no invoice will be issued; the balance of
the credit will be “lost”, and not carried over into any
subsequent charging period”

* Paragraph 7.5: replace in its entirety with:

1.5 In order not to unnecessarily delay payment of invoices, Post
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Office Ltd will settle the due amount less any disputed entries
or amounts”

* Paragraph 13.1

Row 1: replace “CS/PDN/015” with “SVM/SDM/SD/0014” and replace
“Operational Business Change — Branch, Service Descriptions and
Schedule of Service Prices” with “Operational Business Change
(Branch Change) Service: Service Description”

Schedule D7

Paragraph 3.2 Table 1 — delete the last row (relating to purchase price of Flat
screens — this change should have been made on CCN1289a)

Schedule E “Termination and the Exit Plan”

* Paragraph 8.1

Row 4: replace “BP/STR/036” with “COM/CUS/STG/0001” and replace
“Exit Strategy” with “HNG-X Exit Strategy”

COMMERCIAL TERMS or CHARGES APPLICABLE IN RESPECT OF THIS
CCN (if any):

All schedules in the Agreement shall be moved “as is” to Version 8.0 unless changes
have been specified above in this CCN1294d in the section entitled “PROPOSED
REVISION TO WORDING OF THE AGREEMENT” or other CCNs agreed as

pursuant to the Change Control Procedure between 17/04/2010 and 27/12/2011
inclusive..

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There is no cost for implementing this CCN but, where applicable, price amendments
specified in those CCNs approved between 17/04/2010 and 27/12/2011 inclusiveas
set out in this CCN1294d will be applied to the relevant services delivered by Fujitsu
Services.

LIST OF AGREEMENT SCHEDULES AFFECTED:

See Attachment 1

The CCD entitled COM/CUS/SPE/0001 shall be updated to reflect the changes in
the following tables:

- NEWCCDs and/or CRDs
- AMENDED CCDs and/or CRDs
- CCDs and/or CRDs that are withdrawn by this CCN 1294d

and shall be introduced into the Agreement via the Change Control procedure. Until
such time as this subsequent change note is agreed the changes below shall still be
deemed to be in effect from date of signature of this CCN1294d

NEW CCDs and/or CRDs:
Reference Title DateIa > I Replacing
x
3 I CCD Ref
co}
<
oO
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ARC/SEC/ARC/00 I HNG-X TECHNICAL SECURITY I2009-01- I 2.0 RS/FSP/00
03 ARCHITECTURE 29 01
BP/SPE/046 APOP DEFINITION 2010-10- I 4.0 I None
26
COM/CUS/STG/00 I HNG-X EXIT STRATEGY 2010-11- I 3.0 BP/STR/03
01 09 6
DES/APP/STD/00_ I HNGX-UI STYLE GUIDE 2010-07- I 3.0 None
01 27
DES/GEN/MAN/00 I AP-ADC REFERENCE MANUAL I2011-01- I 6.0 AP/MAN/00
02 11 2
DES/GEN/SPE/00 I HNG-X BRANCH AND 2010-10- I 2.0 SD/DES/00
08 COUNTER REPORTS 11 5
DES/GEN/SPE/00 I HNG-X RECEIPTS, SLIPS AND I2010-12- I 4.0 SD/DES/00
09 LABELS 03 5
DES/NET/TIS/000 I ALLIANCE & LEICESTER HNG- I2009-10- I 3.0 NB/IFS/029
2 X TECHNICAL INTERFACE 21
SPECIFICATION
DES/NET/TIS/OOO I STREAMLINE HNG-X 2009-06- I 2.0 EF/IFS/001
4 TECHNICAL INTERFACE 02
SPECIFICATION
DES/NET/TIS/000_ I HNG-X RGM TECHNICAL 2010-08- I 2.0 TIFS/008
5 INTERFACE SPECIFICATION 10
DES/NET/TIS/O00 I CAPO - HNG-X TECHNICAL 2010-10- I 4.0 NB/IFS/027
6 INTERFACE SPECIFICATION 08
DES/NET/TIS/OOO I VOCALINK - HNG-X 2009-06- I 2.0 NB/IFS/028
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SPECIFICATION
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REQ/CUS/PRD/00 I ESTABLISHING AND 2009-12- I2.0 I None
01 ASSURING THE HNG-X USER I 10
INTERFACE PROCESS
DEFINITION
REQ/GEN/REP/10 I MAPPING SCHEDULE B3.2TO I 2011-01]7.0 I None
91 THE HNG-X SOLUTION 11
SVM/SDM/PRO/00 I DEFINITIONS OF 2009-01-I 2.0 I CS/PER/04
04 ENGINEERING SERVICE 23 1
PRIORITY AND
LOCAL/REMOTE LOCATIONS
PROCESS
SVM/SDM/PRO/00 I CALCULATING MEAN TIME 2009-06-I3.0 I None
13 BETWEEN FAILURE AND 08
AVAILABILITY PROCESS
SVM/SDM/SD/000 I SERVICE DESK: SERVICE 2010-10-I 4.0 I CSIFS/003
1 DESCRIPTION 14 Part C and
CS/SER/00
2 Part F
SVM/SDM/SD/001 I SERVICE INTEGRATION 2010-11- [4.0 I None
0 SERVICE, SERVICE 10
DESCRIPTION
SVM/SDM/SD/001 I OPERATIONAL BUSINESS 2010-08- [3.0 I None
4 CHANGE (BRANCH CHANGE) [18
SERVICE: SERVICE
DESCRIPTION
SVM/SDM/SD/001 I COMMUNICATIONS 2009-08- [2.0 I None
9 MANAGEMENT TEAM: 25
SERVICE DESCRIPTION
SVM/SDM/SIP/000 I HNG-X BUSINESS CONTINUITY I2010-09- [2.0 I CS/SIP/002
1 FRAMEWORK 06

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SVM/SEC/POL/00 I RMGA INFORMATION 2009-10- I 5.0 RS/POL/OO
03 SECURITY POLICY 07 2
TST/GEN/STG/00_ I HNG-X TESTING STRATEGY 2008-10- I 2.0 I HX/TSR/0O
01 29 1
SVM/SEC/POL/00 I COMMUNITY INFORMATION 2011-10- I 4.0 RM/POL/0O
05 SECURITY POLICY FOR 13 2
HORIZON
AMENDED CCDs and/or CRDs:
Reference Title Date of new S$ z $Q
version a= Io?%
re} °
5 3
AP/IFS/056 PATHWAY TO CLIENT TYPE G 2009-10-01 I 4.0 I 3.0
MAGCARD BARCODE
APPLICATION INTERFACE
SPECIFICATION
AP/IFS/060 PATHWAY TO CLIENT TYPE BT 2009-08-20 I 4.0 I 3.0
APPLICATION INTERFACE
SPECIFICATION
AP/IFS/063 POST OFFICE LIMITED EDG TO 2009-10-01 I 4.0 I 3.0
HORIZON APOP AUTHORISATION
SERVICE APPLICATION
INTERFACE SPECIFICATION
AP/IFS/065 APOP HOST SYSTEM REPORTING § I 2007-05-29 I 3.0 I 2.0
TO EDG APPLICATION INTERFACE
SPECIFICATION
AP/MAN/004 APOP AUTHORISATION SERVICE 2009-10-01 I 3.0 I 2.0
REFERENCE MANUAL
ARC/SOL/ARC/000 I HNG-X SOLUTION ARCHITECTURE I 2010-09-22 I 5.0 I 2.0
1 OUTLINE
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AS/IFS/002 HORIZON TO EDG - TECHNICAL 2010-08-11 I 2.0 1.0
INTERFACE SPECIFICATION FOR
TRACK AND TRACE

BD/REP/007 POSTSHOP DATA CENTRE 2010-11-19 I 3.0 1.0
SECURITY & RESILIENCE

BP/DES/003 COUNTER HARDWARE DESIGN 2010-08-25 I 10.0 I 9.0
SPECIFICATION (NB-CCD)

COM/MGT/REP/00 I TRANSFER ASSET REGISTER 2007-04-26 I 6.0 5.0

01

COM/CUS/SPE/00 I RMG BU Contract Controlled 2011-05-06 I 2.0 I 1.0

01 Documents Schedule

CR/FSP/006 AUDIT TRAIL FUNCTIONAL 2010-10-11 I 12.0 I 11.0
SPECIFICATION

CS/PRD/058 FUJITSU SERVICES/POST OFFICE I 2010-06-09 I 15.0 I 13.0
LTD INTERFACE AGREEMENT FOR
OPERATIONAL BUSINESS
CHANGE - REFERENCE DATA

CS/PRO/163 CLOSURE OF THIRD PARTY 2010-11-25 I 3.0 1.0
FACING INTERFACES

EA/IFS/006 HORIZON TO POL MIS AIS 2010-10-18 I 8.0 I 5.0

ET/AFS/001 APPLICATION INTERFACE 2010-09-14 I6.0 I 5.0
SPECIFICATION: HORIZON TO E-
PAY

IM/MAN/022 PIN PAD TECHNICAL 2010-12-08 I 7.0 I 5.0
INSTALLATION TRAINING GUIDE
(NB-CCD)

IM/MAN/023 BUREAU RATE BOARD TECHNICAL I 2010-10-04 I 4.0 I 3.0
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SPECIFICATION

NB/IFS/024 NBX - LINK APLICATION 2010-06-25 I 5.0 I 4.0
INTERFACE SPECIFICATION (AIS)

NB/IFS/025 NBX - CAPO APPLICATION 2010-09-16 I 5.0 I 3.0
INTERFACE SPECIFICATION (AIS)

NB/IFS/026 NBX - A&L APPLICATION When 5.0 I 4.0
INTERFACE SPECIFICATION approved

NB/IFS/030 NBX - Fl RECONCILIATION AND 2008-06-30 I 3.0 I 2.0
SETTLEMENT FILE FORMAT AIS

NB/IFS/031 HORIZON - CARD ACCOUNT 2010-08-19 I 3.0 I 1.0
MAPPING

NB/IFS/033 HORIZON - LINK MAPPING 2010-07-01 I 4.0 I 3.0

NB/IFS/035 NBX BUSINESS PARAMETERS 2010-06-25 I5.0 I 2.0

PA/PER/033 HNG-X CAPACITY MANAGEMENT 2011-01-07 I 8.0 I 6.0
AND BUSINESS VOLUMES

PA/STR/003 FUJITSU SERVICES (POST OFFICE I 2010-10-23 I 7.0 I 5.0
ACCOUNT) RELEASE POLICY

RD/IFS/033 POST OFFICE TO FUJITSU 2010-10-21 I 4.0 I 3.0
SERVICES AIS FOR BUREAU DE
CHANGE RATES

RD/IFS/037 POST OFFICE LTD TO FUJITSU 2009-10-01 I 2.0 I 1.0
SERVICES EMV RETAIL PIN PAD
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REQ/CUS/STG/000] HNG-X BRANCH EXCEPTION 2010-11-24 [2.0 I10

2 HANDLING STRATEGY - AGREED
ASSUMPTIONS AND
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REQ/CUS/STG/000 I HNG-X COUNTER REFERENCE 2010-10-19 [3.0 [7.0

3 DATA DELIVERY - AGREED
ASSUMPTIONS AND
CONSTRAINTS

REQ/CUS/STG/000 I HNG-X TRAINING STRATEGY (CTO) I 2010-08-26 [2.0 I 1.0

4 AGREED ASSUMPTIONS AND
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SVM/SDM/SD/0002 I ENGINEERING SERVICE: SERVICE I 2010-12-02 [4.0 I20
DESCRIPTION

SVM/SDM/SD/0003 I DATA CENTRE OPERATIONS 2020-05-24 [3.0 [1.0
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SERVICE DESCRIPTION

SVM/SDM/SD/0005 I APPLICATION SUPPORT SERVICE I 2010-08-27 [4.0 I 1.0
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SERVICE DESCRIPTION

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SVM/SDM/SD/0015 I RECONCILIATION SERVICE: 2010-12-02 [3.0 [10
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SERVICE: SERVICE DESCRIPTION

2010-11-09 I 3.0 I 1.0

SERVICE DESCRIPTION

SVM/SDM/SD/0018 I MESSAGE BROADCAST SERVICE:

2010-01-22 I 2.0 I 1.0

SVM/SDM/SD/0021 I THIRD PARTY MANAGEMENT

SERVICE: SERVICE DESCRIPTION

2009-10-08 I 2.0 I 1.0

SVM/SDM/SD/0022 I RECEIPT TEMPLATE SERVICE:
SERVICE DESCRIPTION

2010-04-26 I 2.0 I 1.0

effect from the date of signature:

CCDs and/or CRDs that are withdrawn by this CCN 1294d and will cease to have

Reference Title Date < IReason for
$ I Withdrawal
g
5
AP/IFS/030 PATHWAY TO AP CLIENT 1999-08- I 1.0 I Part F
GENERIC TECHNICAL 25 attachment 4
INTERFACE SPECIFICATION to CCN 1200:
Withdraw at
completion of
Activity A4.
API/IFS/046 PATHWAY TO CQO 1999-02- I2.0 IPart F
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Withdraw at
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to CCN 1200:
Withdraw at
commenceme
nt of HNG-X
Workstream
X4.
API/IFS/052 PATHWAY TO CLIENT 2000-03- I2.0 IReplaced by
STANDARD MAGCARD 09 AP/IFS/056
BARCODE APPLICATION (approx)
INTERFACE SPECIFICATION
APIIFS/053 PATHWAY TO CLIENT 2000-04- I 2.0 I Part F
STANDARD WATERCARD 26 attachment 4
APPLICATION INTERFACE to CCN 1200:
SPECIFICATION Withdraw at
Trigger point
T6. Watercard
obsolete in
any case.
AP/IFS/059 PATHWAY TO CLIENT TYPE T I2001-12- /I2.0 IClient Type T
APPLICATION INTERFACE 17 obsolete.
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BP/SPE/026

CONTRACT CONTROLLED
AND REFERENCED
DOCUMENT LIST

2006-07-
03

26. IPart B

0 Iattachment 4
to CCN 1200
states
amended
version which
it itself is.
Withdraw and
replace with
COM/CUS/SP
E/0001.

BP/SPE/033

EPOSS DEFINITION

2003-01-
15

1.0 I Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
T6.

BP/SPE/034

RECONCILIATION DEFINITION

2006-01-
23

2.0 I Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
T6

BP/SPE/035

NBS DEFINITION

2005-05-
23

2.0 I Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
Té

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MESSAGE BROADCAST
DEFINITION

2003-01-
15

Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
Té

BP/SPE/037

LFS DEFINITION

2006-03-
01

Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
T6

BP/SPE/038

APS DEFINITION

2003-01-
15

Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
Té6

BP/SPE/040

REFERENCE DATA
DEFINITION

2003-01-
15

Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
T6

BP/SPE/041

THE TRANSFER ASSET
REGISTER

2006-02-
23

5.0

Withdrawn
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by
COM/MGT/RE
P/0001.

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MAILS DEFINITION

2006-02-
23

3.0 I Part F
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CCD will
remain in
place until
Trigger Point
Té

BP/SPE/043

BUREAU DEFINITION

2003-10-
24

1.0 I Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
T6

BP/SPE/044

ETU DEFINITION

2004-01-
16

2.0 I Part F
attachment 4
to CCN 1200:
CCD will
remain in
place until
Trigger Point
Té6

BP/STR/036

EXIT STRATEGY

2003-06-
17

2.0 I Part C
attachment 4
to CCN 1200:
requires
updating
within
6months of
signing of
CCN1200 -
but is
replaced by
COM/CUS/ST
G/0001.

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CR/FSP/014

APS CLIENT CONNECTION
SERVICE DESCRIPTION

1999-07-
12
(approx)

Part F
attachment 4
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to be
withdrawn no
replacement.

CR/SPE/009

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
GIROBANK

2002-10-
15

3.0

Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG, which
was
21/10/2008.

CR/SPE/012

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
SCOTTISH AND SOUTHERN
ENERGY

2002-01-
04

Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG, which
was
21/10/2008.

CR/SPE/013

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
NORTHERN IRELAND
ELECTRICITY

2000-12-
06

Part F
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‘once client
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was
21/10/2008.

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CLIENT SPECIFICATION -
KNOWSLEY BOROUGH
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2000-12-
06

1.0 I Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG., which
was
21/10/2008.

CR/SPE/016

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
OXFORDSHIRE SOCIAL
SERVICES

2001-12-
14

2.0 I Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG., which
was
21/10/2008.

CR/SPE/018

AUTOMATED PAYMENTS
CLIENT SPECIFICATION - TVL
LEGAL AND TRADE

2001-04-
02

1.0 IPart F
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to CCN 1200:
To be
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once client
has moved to
EDG.
Document
already
WITHDRAWN
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cessation of
service

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AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
YORKSHIRE ELECTRICITY

2001-02-
26

Part F
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To be
withdrawn
once client
has moved to
EDG., which
was
21/10/2008.

CR/SPE/020

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
BRITISH TELECOM

2001-11-
13

Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG., which
was
21/10/2008.

CR/SPE/021

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
DVLNI

2001-02-
27

3.0

Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG., which
was
21/10/2008.

CR/SPE/022

AUTOMATED PAYMENTS
CLIENT SPECIFICATION - MID
KENT WATER

2001-07-
19

Part F
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Withdraw no
later than
Trigger point
T6.

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AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
SIEMENS METERING LIMITED

2002-03-
18

Part F
attachment 4
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To be
withdrawn
once client
has moved to
EDG.
COM/CUS/SP
E/0001 states
at trigger point
T6.

CR/SPE/030

AUTOMATED PAYMENTS
CLIENT SPECIFICATION -
STANDARD LIFE

2001-07-
19

Part F
attachment 4
to CCN 1200:
To be
withdrawn
once client
has moved to
EDG., which
was
21/10/2008.

CR/SPE/035

AUTOMATED PAYMENTS
CLIENT SPECIFICATION FOR
DVLA

2004-07-
06

5.0

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was
21/10/2008.

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FUJITSU SERVICES/POST
OFFICE LTD OPERATIONAL
BUSINESS CHANGE - BRANCH
INTERFACE AGREEMENT

2008-06-
24

7.0 IPart C
attachment 4
to CCN 1200:
requires
updating by
X4 to
underpin
SVM/SDM/SD
10014.
Replaced by
SVM/SDM/SD
/0001.

CS/FS/012

ADSL ROLL OUT INTERFACE
SPECIFICATION

2003-12-
02

2.0 I Part F
attachment 4
to CCN 1200:
To be
withdrawn.

CS/PDN/015

OPERATIONAL BUSINESS
CHANGE - BRANCH SERVICE
DESCRIPTIONS

2008-08-
24

10. I Part F
attachment 4
to CCN 1200:
To be
withdrawn
when
SVM/SDM/SD
10014 is
effective;
however
already
replaced by
SVM/SDM/SD
/0001.

CS/PDN/018

HORIZON ICON SERVICE
DESCRIPTION

2002-07-
22

1.0 I Part F
attachment 4
to CCN 1200:
Withdraw at
Trigger point
T6.

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HORIZON ICON SERVICE
PRICES

2004-02-
12

4.0 I Part F
attachment 4
to CCN 1200:
Withdraw at
Trigger point
T6.

CS/PER/041

DEFINITION OF
INTERMEDIATE AND REMOTE
LOCATIONS

2005-04-
25

2.0 IPart C
attachment 4
to CCN 1200:
to be updated.
WITHDRAWN
and replaced
by
SVM/SDM/PR
0/0004

CS/PRO/111

TPS RECONCILIATION AND
INCIDENT MANAGEMENT

2005-11-
02

5.0 I Part F
attachment 4
to CCN 1200:
Withdraw as
CCD
coincident
with
introduction of
SVM/SDM/SD
10015 at
commenceme
nt of X4.

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APS RECONCILIATION &
INCIDENT MANAGEMENT

2005-10-
17

4.0

Part F
attachment 4
to CCN 1200:
Withdraw as
CCD
coincident
with
introduction of
SVM/SDM/SD
/0015 at
commenceme
nt of X4.

CS/PRO/149

CALCULATING MEAN TIME
BETWEEN FAILURES

2005-02-
28

4.0

Part E
attachment 4
to CCN 1200:
unchanged.by
agreement.
However
WITHDRAWN
in 2006,
replaced by
SVM/SDM/PR
0/0013.

CS/SER/002

HORIZON SYSTEMS
HELPDESK - SERVICE
DESCRIPTION

2002-12-
31

Part F
attachment 4
to CCN 1200:
To be
withdrawn
when
replacement,
SVM/SDM/SD
/0001, is
approved.

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33 of 28

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CS/SER/004

MESSAGE BROADCAST
SERVICE DESCRIPTION

2002-12-
19

1.0

Part F
attachment 4
to CCN 1200:
To be
replaced at
commenceme
nt of
workstream
x4

CS/SER/007

SERVICE DESCRIPTION FOR
DATA CENTRE OPERATIONS
SERVICE

2005-02-
08

2.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
X2. Replace
by
SVM/SDM/SD
10003

CS/SER/008

SERVICE DESCRIPTION FOR
SYSTEMS MANAGEMENT
SERVICE

2002-12-
18

1.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
x4

CS/SER/009

SERVICE DESCRIPTION FOR
THIRD LINE SOFTWARE
SUPPORT SERVICE

2002-12-
19

1.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
x4

©Copyright Fujitsu Services Ltd 2007

UNCONTROLLED IF PRINTED

COMMERCIAL IN CONFIDENCE Ref:

Version:
Date:

Page No:

PGMICHM/TEM/0002_

V1.0

06-JUL-2007

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CS/SER/010

TRANSACTION 2004-07-

BENCHMARKING SERVICE- I02
SERVICE DESCRIPTION

2.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
x4

CS/SER/011

SERVICE DESCRIPTION FOR I2005-04-

AP CLIENT TAKE-ON SERVICE I13

4.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
x4

CS/SER/012

SERVICE DESCRIPTION FOR I2007-02-

AP CLIENT DELIVERY 27
AGREEMENT CHANGE
SERVICE

6.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
X4.

CS/SER/013

SERVICE DESCRIPTION FOR I2008-11-

AP CLIENT FILE RESEND 26
SERVICE

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
X2.

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE

UNCONTROLLED IF PRINTED

Ref:
Version:
Date:

Page No:

PGMICHM/TEM/0002_

V1.0

06-JUL-2007

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CS/SER/014

SERVICE MANAGEMENT 2002-12-

SERVICE - SERVICE 31
DESCRIPTION

1.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
X4. Replaced
by
SVM/SDM/SD
/0007.

CS/SER/015

MANAGEMENT INFORMATION I2005-07-

SERVICE - SERVICE 08
DESCRIPTION

3.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
X4. Replaced
by
SVM/SDM/SD
10016

CS/SER/016

SERVICE DESCRIPTION FOR I2006-03-

SECURITY MANAGEMENT 06
SERVICE

3.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
x4.
SVM/SDM/SD
10017
replaces.

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE

UNCONTROLLED IF PRINTED

Ref:
Version:
Date:

Page No:

PGMICHM/TEM/0002_

V1.0

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CS/SER/018

ON-LINE SERVICES DATA 2005-10-

RECONCILIATION SERVICES I17

3.0

Part F
attachment 4
to CCN 1200:
Withdraw at
Commenceme
nt of HNG-X
Workstream
X4.
SVM/SDM/SD
10015
replaces.

CS/SER/022

SERVICE DESCRIPTION FOR I 2005-03-

THE SAP HOSTING SERVICE I22

2.0

Part F
attachment 4
to CCN 1200:
Withdraw at
X2 (07-DEC-
2009)
SVM/SDM/SD
10003
replaces.

CS/SER/031

BRANCH NETWORK 2006-10-

RESILIENCE (BNR) SERVICE I04

DESCRIPTION

1.0

Part F
attachment 4
to CCN 1200:
This will cease
to be provided
at Trigger
Point T6

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE

UNCONTROLLED IF PRINTED

Ref:
Version:
Date:

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CS/SIP/002

BUSINESS CONTINUITY
FRAMEWORK

2006-12-
21

12. IPart C
attachment 4
to CCN 1200:
to be revised
within 12
months but
WITHDRAWN
and replaced
by
SVM/SDM/SIP
/0001.

°

DV/IFS/002

HORIZON TO DVLA -
TECHNICAL INTERFACE
SPECIFICATION

2004-02-
19

2.0 I Part F
attachment 4
to CCN 1200:
withdraw by
trigger point
T6.

EA/IFS/001

AIS BRANCH LEDGER ENTRY
INTERFACE - HORIZON TO
POL FINANCE SYSTEMS
INTERFACE SPECIFICATION

2004-06-
14

3.0 IPartE
attachment 4
to CCN 1200
states to be
unchanged.
To be
withdrawn as
replaced by
EA/IFS/003.

EF/FS/002

HORIZON - STREAMLINE
APPLICATION INTERFACE
SPECIFICATION

2005-09-
23

7.0 IPart E
attachment 4
to CCN 1200
states to be
unchanged.
Replaced by
DES/APP/AIS/
0009.

©Copyright Fujitsu Services Ltd 2007

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COMMERCIAL IN CONFIDENCE Ref:

Version:

Date:

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EF/SER/001

DEBIT CARD MOP
FUNCTIONAL DESCRIPTION

2002-12-
20

1.0 I Part F
attachment 4
to CCN 1200:
to be
withdrawn at
trigger point
T6

ET/FS/003

ETU TECHNICAL INTERFACE
SPECIFICATION : HORIZON TO
E-PAY

2003-08-
07

1.0 I Obsolete once
Wigan /
Bootle
decommission
ed. IRE1x
connectivity is
covered in
DES/NET/TIS/
0009.

IM/STR/O56

COUNTER TRAINING OFFICES
STRATEGY

2002-11-
27

3.0 I Part F
attachment 4
to CCN 1200:
to be
withdrawn and
not replaced
at T5 (11-JAN-
2010)

NB/IFS/027

EMV - BANKING NBX - POCA
TIS

2004-10-
14

2.0 IPart E
attachment 4
to CCN 1200:
states to be
unchanged
but
superseded
by
DES/NET/TIS/
0006.

©Copyright Fujitsu Services Ltd 2007

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COMMERCIAL IN CONFIDENCE Ref:

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Date:

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NB/IFS/028

NBX - LINK TECHNICAL
INTERFACE SPECIFICATION
(TIS)

2004-09-
07

Part E
attachment 4
to CCN
1200:states to
be
unchanged,
but
superseded
by
DES/NET/TIS/
0008.

NB/IFS/029

NBX - A&L TECHNICAL
INTERFACE SPECIFICATION
(TIS)

2004-09-
02

Part E
attachment 4
to CCN
1200:states to
be
unchanged.
Replaced by
DES/NET/TIS/
0002.

NB/PRO/O02

ON LINE SERVICES
RECONCILIATION & INCIDENT
MANAGEMENT

2005-10-
17

Part F
attachment 4
to CCN 1200:
to be
withdrawn at
X4 when
SVM/SDM/SD
10015
becomes
valid.

NB/PRP/004.

EMV BANKING USER
INTERFACE DESIGN
PROPOSAL

2005-04-
21

Part F
attachment 4
to CCN 1200:
to be
withdrawn and
not replaced
at T6.

©Copyright Fujitsu Services Ltd 2007

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COMMERCIAL IN CONFIDENCE Ref:

Version:

Date:

Page No:

PGM/CHM/TEM/0002,

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NB/REQ/003

EMV RETAIL USER
INTERFACE DESIGN
PROPOSAL

2005-04-
21

2.0

Part F
attachment 4
to CCN 1200:
to be
withdrawn and
not replaced
at T6.

NB/SDS/008

NETWORK BANKING MIS
REPORT DESIGN

2004-12-
13

3.0

PartE
attachment 4
to CCN
1200:states to
be
unchanged.
Info now on
CS Service
Management
Portal.

NB/SPE/003

NETWORK BANKING
COUNTER DIALOGUES -
ACTIVITY AND SCREEN
FLOWS

2003-01-
08

2.0

Part C
attachment 4
to CCN 1200:
to be updated
and then
remains in
place until T6.
Relevant
aspects
incorporated
into
DES/GEN/SP.
E/0010,
DES/APP/IFS/
0006 and
DES/APP/HL
D/0112.

©Copyright Fujitsu Services Ltd 2007

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PA/PRD/013 HORIZON GENERIC RELEASE I 2004-09- I 1.0 IPart F
ACCEPTANCE PROCESS 22 attachment 4
to CCN 1200:
to be
withdrawn and
not replaced
at T6..

PA/TEM/007 FUJITSU SERVICES CHANGE I2003-08- I7.0 IPartC
CONTROL NOTE (CCN) 1 attachment 4
to CCN 1200:
to be updated.
WITHDRAWN
and replaced
by
PGM/CHM/TE
M/0002

PI/DES/002 LOGICAL DESIGN FOR 1999-12-  _INo IPart F
EPOSS/TIP RECONCILIATION I22 ne. I attachment 4
CONTROLS (approx) to CCN 1200:
to be
withdrawn at
trigger point
T6.

REQ/CUS/STG/000 I HNG-X MIGRATION STRATEGY + 2011-01- I 2.0 I1.0
4 AGREED ASSUMPTIONS AND /I11
CONSTRAINTS

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE Ref: PGMICHM/TEM/0002_
Version: V1.0
Date: 06-JUL-2007

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RS/FSP/001

SECURITY FUNCTIONAL
SPECIFICATION

2006-02-
01

9.0 I Part C

attachment 4
to CCN 1200:
to be updated
by X3. Runs
concurrently
with
ARC/SEC/AR
C/0003 until
end of
Horizon, at
which point
withdraw.

RS/FSP/003

STATEMENTS ON SECURITY
OBJECTIVES AND METHODS
FOR THE PROTECTION OF
SIEMENS METERING CODE
AND DATA

2003-10-
02
(approx)

4.0 I Part F

attachment 4
to CCN 1200:
to be
withdrawn and
not replaced.

RS/POL/002

HORIZON SECURITY POLICY

2007-04-
05

. IPart C
attachment 4
to CCN 1200:
to be updated.
Now replaced
by RMGA
policy
SVM/SEC/PO
L/0003 so
Horizon
specific doc
no longer
required.

©Copyright Fujitsu Services Ltd 2007

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Date:

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SD/DES/005 HORIZON OPS REPORTS AND I 2009-02- I 23. IPart C
RECEIPTS - POST OFFICE 27 0 IJattachment 4
ACCOUNT HORIZON OFFICE to CCN 1200:
PLATFORM SERVICE to be updated
to reflect HNG-
X BCSF's.
Withdraw at
demise of
Horizon as
replaced by
DES/GEN/SP.
E/0008, 0009,
010, 011.

SD/STD/001 HORIZON OFFICE PLATFORM I2002-07- I 10. IPartC
SERVICE STYLE GUIDE 25 0 Iattachment 4
to CCN 1200:
to be updated
To reflect
HNG-X
BCSF's.
Withdraw as
replaced by
DES/APP/ST
D/0001 and
DEV/GEN/MA
N/0003

SU/IFS/029 GEC METERS WATERCARD. 2003-10- I 2. IPart F
PAYMENT SYSTEM 2K CARD [02 0 I attachment 4
DATA SPECIFICATION (I2C) (approx) to CCN 1200:
to be
withdrawn at
T6.

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE Ref: PGMICHM/TEM/0002_
Version: V1.0
Date: 06-JUL-2007

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TD/ARC/029

TMS ARCHITECTURE
SPECIFICATION

2003-01-
13

Part F
attachment 4
to CCN 1200:
To be
withdrawn at
T6.

TD/SPE/006

TMS HARDWARE DESIGN
SPECIFICATION

2002-10-
23

No
ne.

Part F
attachment 4
to CCN 1200:
To be
withdrawn at
T6.

TD/STD/004

GENERALISED API FOR
OPS/TMS TECHNICAL DESIGN
STANDARD

2002-11-
21

Part F
attachment 4
to CCN 1200:
To be
withdrawn at
T6.

TIFS/008

HORIZON TO POST OFFICE
TECHNICAL INTERFACE
SPECIFICATION

2007-05-
03

Part C
attachment 4
to CCN 1200:
To be updated
but now
replaced by
DES/NET/TIS/
0005.

VIISTR/O64

TESTING APPROACH FOR THE
HORIZON SYSTEM

2003-08-
15

Part C
attachment 4
to CCN 1200:
to be
withdrawn
coincident
with the
introduction of
VI/STR/086.

©Copyright Fujitsu Services Ltd 2007

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COMMERCIAL IN CONFIDENCE Ref:

Version:
Date:

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RM/POL/002

COMMUNITY INFORMATION
SECURITY POLICY for Horizon

2005-06-
08

1.0 IReplaced by
SVM/SEC/PO
L/0005

Policies and Standards: N/A

Service Levels (including any Service Level relief required): N/A

P.O. Ltd Responsibilities:

There are no Post Office Ltd responsibilities related to this CCN1294d, but where
appropriate Post Office Ltd responsibilities in those CCNs approved between
17/04/2010 and 27/12/2011, as set out in this CCN1294d, will be applicable.

Other: This CCN1294d, replaces CCN1294c which was submitted on 9th May 2011
and which is hereby withdrawn by the submission of this CCN1294d.

©Copyright Fujitsu Services Ltd 2007

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CHANGE CONTROL NOTE

ID: PWY_CCN_1294.  CCN:1294d_ Create Date: 27-SEP-2010 16:44:09

Status: APPROVED Originator: Ken.Westfield

To introduce a new baseline version of the Agreement as at 27/12/2011

Main Description:

Related Parts

0  PWY:CCN.A;1 Ken. Westfield
(CHANGE_MANAGEMENT)
Change Control Notes

6 PWY:CD_ATTACH.A;1 Ken. Westfield

(CHANGE_MANAGEMENT)

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Change Document Attachments

Related Items

Affected

6 PWY:CCN_1294_1.A-CDATTACH:] (Affected)
(CCN_01294_1.doc)
CCN 1294 Attachment I

Affected

6 PWY:CCN_1294_2.A-CDATTACH:1 (Affected)
(CCN_1294_2.doc)
CCN 1294a Attachment

Affected

6 PWY:CCN_1294_3.A-CDATTACH;I (Affected)
(CCN_1294b_3.doc)
CCN 1294b Attachment 3

Affected

6 PWY:CCN_1294_4.A-CDATTACH:1 (Affected)
(CCN_1294_4.doc)

CCN 1294c Attachment 3

Ken. Westfield

Ken.Westfield

Ken.Westfield

Ken. Westfield

Related Child Change Documents:

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE Ref:

UNCONTROLLED IF PRINTED

Version:

Date:

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Related Parent Change Documents:

Action Number: 6 Date Feb 1 2011 16:26:14 By: Ken.Westfield

CCB Minutes (595) 31-Jan-11

CCN_PENDING

Draft CCN presented to CCB by M Daniel Lamaziere.

This was formalising the latest contract update (to version 8) and also catching up with the large
number of CCD updates and changes that were required to bring that aspects up to date. Draft copies
of the CCN and attachment had been reviewed by POL and were now agreed in principle.

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Version: V1.0
Date: 06-JUL-2007

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P Cow queried the reference to Schedule D1 4€* and M Daniel Lamaziere believed the CCN number

was incorrect and agreed to confirm/correct this.

CCB had no further comments and agreed CCN submission, on completion of actions:

Actions:

1. M Daniel Lamaziere to confirm/correct CCN reference in the Schedule D1 change.

P.M.N. Correct figure identified and amended into CCN. Action complete.

Action Number: 6 Date Feb 22 2011 11:54:55 By: Ken.Westfield

CCB Minutes (597) 21-Feb-11

CCN_PENDING

Updated CCN and attachment presented to CCB by M Daniel Lamaziere, addressing some comments
raised by POL against the original version, specifically around CCD details.

CCB had no further comments and agreed CCN submission.

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Version: V1.0
Date: 06-JUL-2007

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Action Number: 6 Date Mar 9 2011 10:38:30 By: Ken.Westfield

CCB Minutes (599) 7-Mar-11

DEFERRED (CCN_PENDING)

Updated CCN and attachment presented to CCB by ChM and M Daniel Lamaziere 4€“ who advised
there were still some o/s queries from POL a€* primarily around CCDs being withdrawn and how these
were being replaced/covered.

M Daniel-Lamaziere confirmed that he was progressing these queries, and the draft CCN was
presented for agreement to submit once these were resolved.

CCB had no further comments and agreed CCN submission, subject to completion of actions:

Actions:

1. M Daniel Lamaziere to resolve o/s queries on CCDs with POL.

2. M Daniel Lamaziere to supply clean CCN and attachment(s) to ChM for submission.
©Copyright Fujitsu Services Ltd 2007 COMMERCIAL INCONFIDENCE _ Ref: PGM/CHM/TEM/0002
Version: V1.0
Date: 06-JUL-2007

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Action Number: 6 Date Mar 15 2011 09:42:25 By: Ken.Westfield

CCB Minutes (600)

CCN_PENDING

CCB Action Update:

Action 1 4€“ Outstanding queries on CCDs resolved with POL. Action complete

Action 2 4€ Clean copy supplied and submitted to POL. Action complete

14-Mar-11

Action Number: 6 Date May 11 2011 10:15:16 By: Ken. Westfield

CCB Minutes — Mtg 605 — 9" May 2011:

CCN re-presented to CCB having been updated by Commercial to include the RPI changes
already agreed with Post Office and to correct the list of CCDS, removing a large number

that were Horizon specific and no longer required.

CCB had no further comments and agreed re-submission.

Action History

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE Ref:
Version:

Date:

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27-SEP-2010 16:44:09 Ken.Westfield 7302 3466

1
WESTFIELDK Chg Mgmt
Document created

2 27-SEP-2010 16:44:16 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Actioned document from RAISED to COMMERCIAL_REVIEW

3. 16-NOV-2010 12:32:16 Ken. Westfield 7302 3466
WESTFIELDK Chg Mgmt
Actioned document from COMMERCIAL_REVIEW to RAISED

4 31-JAN-2011 10:21:35 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Actioned document from RAISED to COMMERCIAL_REVIEW

5 31-JAN-2011 10:29:58 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Actioned document from COMMERCIAL_REVIEW to READY_TO_SUBMIT

6 31-JAN-2011 17:52:20 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Actioned document from READY_TO_SUBMIT to SUBMITTED

7 27-MAR-2012 14:24:59 Ken.Westfield 7302 3466
WESTFIELDK Chg Memt
Actioned document from SUBMITTED to APPROVED

Update History

0 27-SEP-2010 16:44:09 Ken. Westfield 7302 3466
WESTFIELDK Chg Mgmt
Related Design Part PWY:CCN.A:1

3 31-JAN-2011 10:16:12 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Request attribute(s) updated

3 31-JAN-2011 10:17:56 Ken. Westfield 7302 3466
WESTFIELDK Chg Mgmt
Detailed description edited

5 31-JAN-2011 17:09:39 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Detailed description edited

5 31-JAN-2011 17:09:52 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Request attribute(s) updated

6 O1-FEB-2011 16:26:14 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Added action description

6  03-FEB-2011 12:59:57 Ken.Westfield 7302 3466
WESTFIELDK Chg Mgmt
Related Design Part PWY:CD_ATTACH.A:1

6 03-FEB-2011 12:59:57 Ken. Westfield 7302 3466
WESTFIELDK Chg Mgmt
Related Item PWY:CCN_1294_1.A-CDATTACH:1 (Affected)

6 21-FEB-2011 16:40:57 Ken.Westfield 7302 3466
WESTEIELDK Che Memt

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL INCONFIDENCE _ Ref: PGM/CHM/TEM/0002

Version: V1.0
Date: 06-JUL-2007
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6

6

6

6

6

6

6

Detailed description edited
21-FEB-2011 16:43:48
WESTFIELDK

Request attribute(s) updated
22-FEB-2011 11:54:54
WESTFIELDK

Added action description
25-FEB-2011 10:13:37
WESTFIELDK

Ken.Westfield 7302 3466

Chg Mgmt

Ken.Westfield 7302 3466

Chg Mgmt

Ken.Westfield 7302 3466

Chg Mgmt

Related Item PWY:CCN_1294_2.A-CDATTACH:1 (Affected)

09-MAR-2011 10:38:30
WESTFIELDK

Added action description
11-MAR-2011 14:03:39
WESTFIELDK

Detailed description edited
11-MAR-2011 14:05:01
WESTFIELDK

Request attribute(s) updated
15-MAR-2011 09:42:25
WESTFIELDK

Added action description
31-MAR-2011 14:22:09
WESTFIELDK

Ken. Westfield 7302 3466
Chg Mgmt

Ken, Westfield 7302 3466
Chg Mgmt

Ken.Westfield 7302 3466
Chg Mgmt

Ken.Westfield 7302 3466
Chg Mgmt

Ken.Westfield 7302 3466
Chg Mgmt

Related Item PWY:CCN_1294_3.A-CDATTACH:I (Affected)

11-MAY-2011 09:49:20

WESTFIELDK

Detailed description edited
11-MAY-2011 09:50:56

WESTFIELDK

Request attribute(s) updated
11-MAY-2011 10:15:16

WESTFIELDK

Added action description
19-MAY-2011 16:36:13

WESTFIELDK

Ken. Westfield 7302 3466
Chg Mgmt

Ken. Westfield 7302 3466
Chg Mgmt

Ken. Westfield 7302 3466
Chg Mgmt

Ken. Westfield 7302 3466
Chg Mgmt

Related Item PWY:CCN_1294_4.A-CDATTACH:1 (Affected)

31-MAY-2011 09:19:20
WESTFIELDK

Request attribute(s) updated
26-MAR-2012 10:00:58
WESTFIELDK
Detailed description edited
26-MAR-2012 10:07:22
WESTFIELDK

Request attribute(s) updated
26-MAR-2012 10:08:04
WESTFIELDK

Request attribute(s) updated
27-MAR-2012 14:24:59
WESTEIELDK

Ken. Westlield 7302 3466
Chg Mgmt

Ken. Westfield 7302 3466
Chg Mgmt

Ken, Westfield 7302 3466
Chg Mgmt

Ken.Westfield 7302 3466
Chg Mgmt

Ken.Westfield 7302 3466
Che Momt

©Copyright Fujitsu Services Ltd 2007

UNCONTROLLED IF PRINTED

COMMERCIAL IN CONFIDENCE

Ref:
Version:
Date:

Page No:

PGMICHM/TEM/0002_

v1.0

06-JUL-2007

54 of 28

FUJ00001048
FUJ00001048
FUJ00001048
FUJ00001048

2
FUJITSU

COMMERCIAL IN CONFIDENCE

Request attribute(s) updated
7 18-JUN-2021 13:18:48 Sugena Sriramulu 77950 37053
SRIRAMULUS Aps Dev/4t
Detailed description edited

Archived Attribute Information

------ END OF CHANGE CONTROL NOTE PWY_CCN_1294 ---

©Copyright Fujitsu Services Ltd 2007 COMMERCIAL IN CONFIDENCE Ref: PGMICHM/TEM/0002_
Version: v1.0
Date: 06-JUL-2007

UNCONTROLLED IF PRINTED Page No: 55 of 28