FUJ00003498 - Specification: HNG-X AP and ADC Receipts v1.0

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FUJITSU

FUJ00003498
FUJ00003498

HNG-X AP and ADC Receipts
COMMERCIAL IN CONFIDENCE

Document Title:

Document Type:

Release:

Abstract:

Document Status:

Author & Dept:

Internal Distribution:

External Distribution:

Approval Authorities:

HNG-X AP and ADC Receipts

Specification (SPE)

Not Applicable

The document lists all the AP and ADC receipts that are
generated by the Horizon Online system.

APPROVED

Trish Morris, RMGA HNG-X Business Application Development

Name Role Signature Date
Dave Keeling Director, Customer Services,

Royal Mail Group Account,

Fujitsu Services
David Gray Chief Technical Architect, Post

Office Ltd

Adam Cousins

Business Applications
Development Manager, Fujitsu
Services

Note: See Royal Mail Group Account HNG-X Reviewers/Approvers Role Matrix (PGM/DCM/ION/0001) for

guidance.

Documents are uncontrolled if printed or distributed electronically. Please refer to the Document Library
for the current status of a document.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
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0 Document Control

0.1 Table of Contents

0 DOCUMENT CONTROL.

0.1 Table of Contents. 2
0.2 Tables.... 11
0.3 Document History. 12
0.4 Review Details. 12
0.5 Associated Documents (Internal & External 13
0.6 Abbreviations/Definitions. 14
0.7. Glossary... 15
0.8 Changes Expected. 15
0.9 Accuracy. 15

0.10 Copyrigh’
1 INTRODUCTION.

2 SCOPE...

3 GENERAL INFORMATION...

3.1 Printers...
3.1.1 Counter printer
3.1.2 Slip printer

3.2. Receipts..
3.2.1 Mandatory receipt:
3.2.2 Welsh receipts..
3.2.3 Duplicate receipts.
3.2.4 Receipt Fonts.
3.2.5. Session and Ti
3.2.6 Customer.
3.2.7 Amount:
3.2.8 Signs....
3.2.9 Reversals.
3.2.10 Time on receipt
3.2.11 Field alignment.
3.2.12 Representing products in examples.
3.2.13 Representing line numbers in field definition:

4 GENERIC RECEIPT INFORMATION...

4.1 Generic Layouts.....
4.1.1 Generic Customer Receipt:
4.1.2 Generic Branch Receipts...

5 RECEIPT TEMPLATE TABLE..

6 AP RECEIPTS...

6.1 AP Barcode Receipt —- Customer Cop'
6.1.1 Description... veces

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1. Example content.. we
6.2 AP Magnetic Card Receipt - Customer Cop:
6.2.1 Description.

6.26
6.3. AP Manual Receipt — Customer Copy.
6.3.1 Description.
6.3.2 Frequency.
6.3.3. Template Name.
6.3.4 Notes...
6.3.5 Sequence.
6.3.6 I Example content.
6.4 AP Reversal Receipt —
6.4.1 Description.
6.4.2
6.4.3
6.4.4
6.4.5
6.4.6
6.5 AP Reversal Receipt — Branch Copy.
6.5.1
6.5.2
6.5.3
6.5.4 Sequence......
6.5.5 Example content

7 ADC CUSTOM RECEIPTS....

7.1 A&L Banking Introducer - Customer Receipt.
Description.
Frequenc:
Template Name.

Layout and Example Content.
Definiti

Layout and Example Content.
7.2.7 Definition...
7.3 ALG Freedom Pass — Customer Receipt
7.3.1 Description.
7.3.2 I Frequenc’
7.3.3. Template Name.
7.3.4 Notes.

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7.3.5 Sequence......
7.3.6 Layout and Example Content.
7.3.7 Definition. seeeeeeee
7.4 Betfair ID Verification - Customer Receip'
7.4.1 Description.
742
74.3
7.4.4
TAS
7.4.6 Layout and Example Content.
7.4.7 Definition...........
7.5 Bureau Pre-Order Automation Service — Create Order — Branch Receipt.
7.5.1 Description.
7.5.2
7.5.3
7.5.4
75.5
7.5.6 Layout and Example Content.
Definition. ve

Layout and Example Content.
7.6.7 Definition...

-e — Cancel Order — Customer and Branch Receipts.

7.7.7 Definition (English & Welsh/English:
7.8 Bureau Pre-Order Automation Service — Collect Order - Customer and Branch Receipts.
7.8.1 Description..... we
7.8.2 Frequency.
7.8.3 Template Name.
7.8.4 Notes...
7.8.5 Sequence.
7.8.6 Layout and Example Content...
7.8.7 Definition (English and Welsh/EngI
7.9 Customer Receipt — General
7.9.1
7.9.2
7.9.3
7.9.4
7.9.5 Sequence......
7.9.6 Layout and Example Content.
7.9.7 Definition....
7.10 Customer Referrals - Customer Receipt
7.10.1 Description. .
7.10.2 Frequenc’
7.10.3 Template Name.

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7.10.4
7.10.5
7.10.6 Layout and Example Content.
7.10.7 Definition...
7.11 Customer Referrals (Genet

— Customer Receipt

7.11.1. Description.

7.11.2

7.11.3

7.11.4

7.11.5 Sequence...... veveteereeeee

7.11.6 Layout and Example Content. 76
7.11.7 Definition.... 77

ig — Customer Recs
7.12.1 Description.
7.12.2 Frequency.
7.12.3 Template Name.
7.12.4 Notes...
7.12.5 Sequence.
7.12.6 Layout and Example Content...
7.12.7 Definition (English & Welsh/EnglisI
7.13 Environment Agency Rod 2008/9 Licence and Receip'
7.13.1 Description.
7.13.2
7.13.3
7.13.4
7.13.5
7.13.6 Layout and Example Content.
7.13.7 Definition.
7.14 Environment Agency
7.14.1. Description.
7.14.2
7.14.3
7.14.4
7.14.5
7.14.6 Layout and Example Content (English
7.14.7 Definition (English)......
7.14.8 Layout and Example Content (Welsh/English).
7.14.9 Definition (Welsh/English)........
7.15 FRTS Travel Card —- Customer Receipt
7.15.1 Description.
7.15.2
7.15.3
7.15.4
7.15.5
7.15.6 Layout and Example Content.
7.15.7 Definition...
7.16 HomePhone Referral - Customer Receipt.
7.16.1 Description.
7.16.2 Frequenc:
7.16.3 Template Name.
7.16.4
7.16.5 Sequence......
7.16.6 Layout and Example Content.
7.16.7 Definition.
7.17 Horizon On-Line Training product - Customer Receipt..

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717A
7.17.2
7.17.3
7A74
7.17.5 Sequence......
7.17.6 Layout and Example Content.
7.17.7 Definition...
7.18 MoneyGram® Receive - Customer and Branch Receipt:
7.18.1 Description...
7.18.2
7.18.3
7.18.4
7.18.5
7.18.6 Layout and Example Content (English
7.18.7 Definition (English)...............
7.18.8 Layout and Example Content (Welsh/English)..
7.18.9 Definition (English & Welsh/English).....
7.19 MoneyGram® Send — Customer and Branch Receipts.
7.19.1 Description.
7.19.2
7.19.3
7.19.4
7.19.5
7.19.6 Layout and Example Content...
7.19.7 Definition (English & Welsh/English’
7.20 MoneyGram® Cancel Send — Customer and Branch Receipts.
7.20.1 Description..
7.20.2 Frequenc’
7.20.3 Template
7.20.4 Notes...
7.20.5 Sequence.
7.20.6 Layout and Example Content.
7.20.7 Definition (English & Welsh/English)...
7.21 MoneyGram® Amend — Customer and Branc'
7.21.1. Description.
7.21.2
7.21.3
7.21.4
7.21.5
7.21.6 Layout and Example Content.
7.21.7 Definition (English & Welsh/English
7.22 MVLs Received — Branch Receipt.
Description.

Purpose....

7.23 National Sa ings and Investments — Customer Receipt.
7.23.1 Description... .
7.23.2

7.23.3
7.23.4
7.23.5
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7.23.6 Layout and Example Content.
7.23.7 Definition (English)...
7.24 NS&l Investment Account Deposit— Customer Receipt..
7.24.1 Description...
7.24.2
7.24.3
7.24.4
7.24.5
7.24.6 Layout and Example Content.
7.24.7 Definition (English & Welsh/English)...
7.25 NS&l APOP — Customer and Branch Receipts.
7.25.1 Description.
7.25.2
7.25.3
7.25.4
7.25.5
7.25.6 Layout and Example Content.
7.25.7 Definition (English & Welsh/English
7.26 No Receipt.
7.26.1 Description.
7.26.2
7.26.3
7.26.4
7.26.5 Sequence......
7.26.6 Layout and Example Content.
7.27 Parcelforce Guaranteed Delivery Date Calculator Service - Customer Receipt.
7.27.1 Description..
7.27.2 Frequenc’
7.27.3 Template
7.27.4 Notes...
7.27.5 Sequence.
7.27.6 Layout and Example Content.
7.27.7 Definition (English & Welsh/English)...
7.28 Parcelforce Guaranteed Delivery Date Calculator Service —
7.28.1 Description.
7.28.2
7.28.3
7.28.4
7.28.5
7.28.6 Layout and Example Content.
7.28.7 Definition...
7.29 POFS Instant Saver Transfer Product — Customer Recei
7.29.1 Description.
7.29.2
7.29.3
7.29.4
7.29.5
7.29.6
7.29.7

7.30.1
7.30.2
7.30.3
7.30.4
7.30.5

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7.30.6 Layout and Example Content.
7.30.7 Definition...
7.31 POFS 50+ Life Cover —- Customer Receipt.
7.31.1 Purpose...
7.31.2
7.31.3
7.31.4
7.31.5
7.31.6 Definition (English)......
7.31.7 Layout and Example Content.
7.31.8 Definition (Welsh/English).
7.32 POFS 50+ Life Cover Sales Confirmation — Customer Receipt.
7.32.1 Purpose...

7.32.2 154
7.32.3 - 154
7.32.4 -154
7.32.5 Layout and Example Content. 54
7.32.6 _Definition.... 56

7.33 POFS 50+ Life Cover — Branch Receipt..
7.33.1 Purpose...
7.33.2
7.33.3
7.33.4
7.33.5 Layout and Example Content.
7.33.6 Field Definitior

7.34 Postal Order.
7.34.1 Description..
7.34.2 Frequenc’
7.34.3 Template
7.34.4 Notes...
7.34.5 Sequence.
7.34.6 Layout and Example Content.

7.35 IOP UCB: Postal Order (Spoiled).
7.35.1 Description.
7.35.2
7.35.3
7.35.4
7.35.5 Sequence...... .

7.35.6 Layout and Example Content 67
7.36 Postal Order —- Customer Receipt. 69
7.36.1 Description. - 169

7.36.2 Frequenc’
7.36.3 Template
7.36.4 Notes...
7.36.5 Sequence.
7.36.6 Layout and Example Content (English
7.36.7 Definition (English
7.36.8 Layout and Example Content
7.36.9 Definition (Welsh/English:

7.37 PostShop — Customer Rece'
7.37.1 Description...

7.37.2
7.37.3
7.37.4
7.37.5
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7.37.6 Layout and Example Content.
7.37.7 Definition (English)..
7.38 PostShop 2 For £x % Multibuy I Postshop product — Customer Receipt.
7.38.1 Description...
7.38.2 Frequency.
7.38.3 Template Name.
7.38.4 Sequence......
7.38.5 Layout and Example Content.
7.38.6 Definition (English)..
7.39 PostShop 3 For £x Multibuy PostShop product - Customer Receipt
7.39.1 Description.
7.39.2 Frequenc
7.39.3 Template Name.
7.39.4 Notes.
7.39.5 Sequence.
7.39.6 Layout and Example Content.
7.39.7 Definition (English)......

7.40 PostShop 342 Multibuy PostShop product — Customer Receipt..
7.40.1 Description.
7.40.2
7.40.3
7.40.4
7.40.5
7.40.6 Layout and Example Content.
7.40.7 Definition (English)...

7.41 PostShop Buy One Get One Free — Customer Receipt.
7.41.1 Description.
7.41.2 Frequenc’
7.41.3 Template
7.41.4 Notes...
7.41.5 Sequence.
7.41.6 Layout and Example Content.
7.41.7 Definition (English’

7.42 PostShop Discount Sales —
7.42.1 Description.
7.42.2
7.42.3
7.42.4
742.5
7.42.6 Layout and Example Content.
7.42.7 Definition (English).

7.43 Public Carriage Office - Customer Rece!
7.43.1 Description.
7.43.2
7.43.3
7.43.4
7.43.5
7.43.6
7.43.7 Definition (English)...

7.44 Retail APOP e Return Automation (Single Sale) - Customer and Branch Receipts.
7.44.1. Purpose...
744.2
744.3
7.44.4
7.44.5 Layout and Example Content.

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7.44.6 Definition... we coe
7.45 Retail APOP Price Return Automation (Manual Sale) - Customer Receipt.
7.45.1 Purpose...
7.45.2
7.45.3
7.45.4
7.45.5 Layout and Example Content.
7.45.6 Definition.
7.46 Retail APOP
7.46.1 Purpose...
7.46.2
7.46.3
7.46.4
7.46.5 Layout and Example Content.
7.46.6 Definition. we
7.47 Telecoms Service Registration — Branch Receipt..
7.47.1. Description.
TAT.2
7AT.3
TATA
TATS
TATE
7.48 Telecoms Service Registration - Customer Receipt.
7.48.1 Description.
7.48.2
7.48.3
7.48.4
7.48.5
748.6
7.48.7 English text. sees
7.48.8 Definition (English & Welsh/English’
7.49 Telecoms Service Order Confirmation — Branch Recei
7.49.1 Description.
7.49.2
7.49.3
7.49.4
7.49.5
7.49.6 Layout and Example Content..
7.49.7 Definition...
7.50 Telecoms Service Order Confirmation — Customer Receipt
7.50.1 Description.
7.50.2 Frequenc:
7.50.3 Template
7.50.4 Notes...
7.50.5 Sequence.
7.50.6 Layout and Example Content.
7.51 Travel Insurance — Customer Receipt.
7.51.1 Description.
7.51.2 Frequenc:
7.51.3 Template Name.
7.51.4 Notes.
7.51.5 Sequence...
7.51.6 Layout and Example Content (Englis!
7.51.7 Definition (English)...
7.51.8 Layout and Example Content (Welsh/English).

e Return Automation (Multibuy Sale) - Customer and Branch Receipts. 223

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7.51.9 Definition (Welsh/English).
7.52 Travel Insurance — Customer and Branch Receipts.
7.52.1 Description.
7.52.2
7.52.3
7.52.4
7.52.5
7.52.6
7.52.7 Definition (English)......
7.53 Travellers Cheque — Customer Receipt..
7.53.1 Description.
7.53.2 Frequenc
7.53.3 Template Name.
7.53.4 Notes.
7.53.5 Sequence.
7.53.6 Layout and Example Content.
7.53.7 Definition (English)......
7.54 Travellers Cheque — Branch Recei
7.54.1 Description.
7.54.2
7.54.3
7.54.4
7.54.5
7.54.6 Layout and Example Content.
7.54.7 Definition (English)......

0.2 Tables

Table 1: Template Name Table...
Table 2: Postal Orders - Mandatory Fields.
Table 3: Postal Orders - Optional Fields.
Table 4: Postal Orders - Print if Crossed Postal Order Speci
Table 5: Postal Orders - Print if Amount is Zero............ :

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0.3 Document History

Version Date Summary of Changes and Reason for Issue Associated Change
Ne CP/PEAK/PPRR Referen
04 12/06/2009 _I Initial Draft. Created from DES/GEN/SPE/0004. P4893
HNG-X CP0350
02 19/06/2009 _I AP text renamed Advt text(advertising) text.
Further details / reorganisation of Generic Receipt Information
section,
Section 7.5-7.8 Bureau Pre-Order templates- various
amendments
03 01/07/2009 I Section 4.1.1.1 CustNoNulls: excluded fields identified and Pco176418
documented.
04 02/07/2008 I Section 4.1.1.8 Generic Receipt Information: Note added re Pco179287
format of MoP value in captured transaction data
08 10/07/2009 I Section 0.4: Review details updated.

Section 3.1.1: line length statement amended,
Sections 7.16.7, 7.17.7: table widths corrected,

06 02/09/2009 I Section 3.2.7 Amounts: size and format of amount fields on Pco186514
receipts clarified

0.6A 02/09/2009 I Section 3.2.7 Amounts: slightly reworded PC0186514

07 21/09/2009 I Sections 7.16-7.19 inclusive removed (Gift Vouchers)

Draft for review. Distribution list amended.

1.0 13/10/2009 I Version for approval

0.4 Review Details

Review Comments by

Review Comments to Trish Morris

Mandatory Review

Role Name

Fujitsu Services: Counter Development *Adam Cousins

Fujitsu Services: Counter Development “Vinay Mulye

Fujitsu Services: Customer Service David Wilcox

Post Office Ltd: IT Project Manager *Phil Norton (via amalgamated POL comments)

Post Office Ltd: Requirements *Neil Crowther

Role Name

Fujitsu Services: Requirements David Cooke

Fujitsu Services: Solution Design Gareth Jenkins

Business Continuity Adam Parker

Customer Service Adam Woodley, Rob Gelder

System Test John Rogers

Test Design George Zolkiewka

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Service Support Kirsty Gallagher
Head of Service Change & Transition Graham Welsh
Testing Stephen Gilbert
SV&l Manager Sheila Bamber
Tester Hamish Munro
VI & TE Manager Mark Ascott
Development Graham Allen
Post Office Ltd: Business Change Alina Lingard
Post Office Ltd: Andy Corbett
Post Office Ltd: RV Manager James Brett (POL, JTT)
Post Office Ltd: Design Authority lan Trundell (POL, via Document Control)
Post Office Ltd: Test Analysis Steve Wiseall (POL, JTT)
Post Office Ltd: Operations Debbie Longmate (POL, via Document Control)
Post Office Ltd: Business Change Alina Lingard (POL, via Document Control)
Post Office Ltd: Document Champion David Gray (POL, via Document Control)
Issued for Information — Please restrict this
distribution list to a minimum
Position/Role Name
Reviewer list compiled from PGM/DCM/ION/0001 V/49.0.
(*) = Reviewers that returned comments
0.5 Associated Documents (Internal & External)
Referen Versior Date Title Source
PGM/DCM/TEM/0001 Fujitsu Services Post Office Account HNG-X Dimensions
(DO NOT REMOVE) Document Template
PGM/DCM/TEM/0002 Fujitsu Services Post Office Account HNG-X Dimensions
(DO NOT REMOVE) Landscape Document Template
ARC/GEN/REP/0001 HNG-X Glossary Dimensions
DES/GEN/MAN/0002 HNG-X AP-ADC Reference Manual Dimensions
PGM/DCM/ION/0001 Nex Document Reviewers/Approvers Role I Dimensions
latrix
SD/DES/005 Horizon OPS Reports and Receipts - Post PVCS
Office Account Horizon Office Platform
Service
ET/IFS/005 Electronic Top-Up Response Code and PVvCS
Receipt Text Definitions
DES/GEN/SPE/0004 HNG-X Reports and Receipts (to be Dimensions
withdrawn and replaced by
DES/GEN/SPE/0008 (this document),
DES/GEN/SPE/0009,
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref DESIGENISPEIOOTT
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DES/GEN/SPE/00010,

DES/GEN/SPE/00011)
DES/GEN/SPE/0008 HNG-X Branch and Counter Reports. Dimensions
DES/GEN/SPE/0009 HNG-X Receipts, Slips and Labels Dimensions
DES/GEN/SPE/0010 HNG-xX Banking, Credit/Debit Card and Dimensions

ETopUp Receipts and Texts

Unless a specific version is referred to above, reference should be made to the current approved

versions of the documents.

0.6 Abbreviations/Definitions

See also ARC/GEN/REP/0001

Abbreviation Definition

ADC Automated Distribution Centre

AP Automated Payment

ADC Advanced Data Capture

APOP Automated Payment — Out-Pay

AP Automated Payment Service

BST British Summer Time

CCN Change Control Notice

cP Change Proposal

cpi Characters Per Inch

cT Commercial Terms

DVLA Driver and Vehicle Licensing Agency
ETU Electronic Top-Up (Use Case Barrel)
ETopUp Electronic Top-Up

FAD Financial Accounts Division

GMT Greenwich Mean Time

icc Integrated Circuit Card

ID Identity

lop In & Out Payment (Use Case Barrel)
Ipi Lines Per Inch

MoP Method of Payment

PAN Primary Account Number

PAN Sequence A number that distinguishes between multiple cards which have the same PAN
Number (e.g. husband and wife).

PCO Public Carriage Office

Peak A Fujitsu Services call management system used within Royal Mail Group Account
PIN Personal Identification Number

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Date:

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PO Post Office or Postal Order

SU Stock Unit

TP Trading Period

Txn Transaction

UCB Use Case Barrel

VAT Value Added Tax

WK Client Accounting Week Number. Corresponds to the period between 7pm on
consecutive Wednesdays and is numbered from 01, starting at the beginning of the
Post Office Ltd accounting calendar (as identified in Post Office Ltd Reference
Data) each year.

0.7 Glossary

See also ARC/GEN/REP/0001

Term Definition

Customer To the Post Office Clerk the Customer is the person standing in front of him or her.

Dimensions A Configuration Management database

0.8 Changes Expected

0.9 Accuracy

Fujitsu Services endeavours to ensure that the information contained in this document is correct but, whilst every
effort is made to ensure the accuracy of such information, it accepts no liability for any loss (however caused)
sustained as a result of any error or omission in the same.

0.10 Copyright

© Copyright Fujitsu Services Limited 2009. All rights reserved. No part of this document may be reproduced,
stored or transmitted in any form without the prior written permission of Fujitsu Services.

Epson is a registered trademark of Seiko Epson Corporation Japan.
MONEYGRANG is a registered trademark of MONEYGRAM INTERNATIONAL, INC.

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1. Introduction

This document lists the AP and ADC receipts that are available in Post Office Ltd branches that have
migrated to Horizon Online. It includes the definition of the structure of each, a description of the source
of the data, and an example.

The document defines the format of all styles of AP and ADC receipts within Post Office Ltd including:
VAT receipts; non-VAT receipts; the bilingual English/Welsh headers and footers; and duplicate receipts
marked as such.

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2 Scope

Each receipt is described in a separate section with the following section headings:

Frequency: as required, daily, weekly
Notes:

Sequence: order of printed information
Layout and Example Content: fields, position, contents

Note: The actual text in receipts may vary from the examples shown. For example, the product set will
change as a result of Operational Business Change processes, so that some products may no longer be
transactable.

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3. General Information

3.1 Printers

3.1.1. Counter printer

The counter printer is used to print receipts on a tear-off paper roll; the maximum line length is 42
character positions.

3.1.2 Slip printer

The slip printer, which forms part of the counter printer, is used to print postal orders and other slips that
require special stationery.

3.1.2.1 Header Logos

The Post Office Ltd logo is printed above the header for all receipts that are printed on the counter
printer. In Welsh Offices, two logos are printed:

3.1.2.2 Footer logos

A variable footer logo is printed for any receipt described in section 4 that is defined to have the
(case-sensitive) words “Thank You” or “This is a VAT Receipt” at the bottom.

3.1.2.3 Printer characteristics

The counter printer firmware contains a modified version of Code Page 850 which contains all the
accented characters required in Welsh.

The characteristics are as follows:

Characteristic Setting
Font Epson
Zero Unslashed
Line pitch Rec. 9 Ipi / Sip. 7,8 Ipi
Character pitch Rec. 18 cpi/ Sip. 16,3 cpi
3.1.2.4 Paper feed specifications
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Item Specification
Paper feed method Friction feed
Paper feed direction Bidirectional
Feeding pitch Approx 0.1411 mm (1/80 inch)
Continuous feed speed Approx 150 mm/s (approximately 5.9 inches/s) at 35.4 Ips
3.1.2.5 Printable area
z
2
%
. at 2 8
The first printin
iz VM a
] I
I
Form stopper TOF sensor position
Position
ae
Paper feeding I_I
roller position
a 15 35.75 15 295 4
al
zg
2
Vd g
=
xz
The last printing line WA x]
position o
oo 3
a L
BOF sensor position 2
[Units: mm}
3.1.2.6 Counter printer tear-off
The distance from the top of a pre-printed form is 0.06".
The distance from the tear-off position to the first printed line on the till roll is 0.07".
The minimum distance is 0.625" between the last printed line and either:
e The bottom of a pre-printed slip
«The tear-off position on the till roll
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3.2 Receipts

3.2.1. Mandatory receipts

The term mandatory is used for receipts that are produced automatically as part of the transaction; for
example, all AP receipts.

3.2.2 Welsh receipts

When issued from a Welsh office, customer receipts will have Welsh and English text; when from an
English office they will have only the English text. Any receipt or slip that has a bilingual version is
identified in this document; any receipt or slip that does not have a statement about a bilingual version is
printed in English only.

3.2.3 Duplicate receipts

Duplicate receipts are marked with the word ‘Duplicate’ and as many as are needed can be taken
immediately after the original receipt.

3.2.4 Receipt Fonts

Receipts are printed on the counter printer using the Epson default font that was selected by Post Office
Ltd. For example purposes only, the illustrative receipt layouts in this document use Courier New 10pt.

3.2.5 I Session and Transactions IDs

3.2.5.1 Session ID
Session IDs have the following format:
ce-nnnnnn

where cc is one or two digits
nnnnnn is a string with a value between 0 and 999999, with leading zeros suppressed

Within a branch, session ids are unique (although in busy branches they may restart from zero after a
period of several years).

3.2.5.2 Transaction ID

3.2.5.1.1 Transaction IDs within a session

Transaction IDs have the numeric format tttt (0-9999) and are unique within a session. The first
transaction within a session is Transaction ID 1 and the number is incremented for each transaction until
the session is settled.

3.2.6 Customer

To the Post Office Clerk the Customer is the person standing in front of him or her.

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3.2.7. Amounts

The maximum field size for currency amounts on ADC receipts is currently as follows:
999999.99s

where ‘s’ is a minus sign for a reversal, otherwise blank.

Notes:

« Nocomma separators are used in currency amount fields on receipts.
* The pound and pence signs '£' and 'p' are used on some receipts; no other currency symbols are
used.

e There may be other limits imposed by reference data.

3.2.8 Signs

Signs (negative) are normally only shown on amounts (currency) for reversals, and if they cannot be
inferred. Where the net value of a summary is negative as a result of a reversal, the total will be shown
as negative. An exception is that negative sign is always used on customer receipts.

3.2.9 Reversals

For all conventional transactions a reversal is shown as negative, with a trailing minus sign to balance
out the erroneous transaction. The volume of any price within a group will be shown net of reversals (if
one product is remitted and then the remittance reversed, total volume for that product will be shown as
zero).

Reversals of remittances of stock that is held by volume, but where volume is not printed, are indicated
by a reversal indicator 'R’, printed to the right of the value field.

3.2.10 Time on receipts

All times shown on receipts are /oca/ time. That is they are either GMT or BST, as appropriate.

3.2.11 Field alignment
The general principle is for left hand fields to be left aligned, and right hand fields to be right aligned.

3.2.12 Representing products in examples

Product names are driven by Post Office Ltd Reference Data, and as the Horizon System is developed
and improved, and business needs dictate, the names of products may change and products may be
added or removed. Consequently, the receipt layouts are examples; actual product names may vary.

3.2.13 Representing line numbers in field definitions
In the tables of field definitions, the line numbers refer to the line positions on the example layouts.

A line number with a trailing plus sign (+) indicates that the contents of the line may possibly wrap on to
an additional line or lines.

The example below is from the default AP customer receipt. Captured data on Line 25 may be one line
or several. Similarly advertising data, if present, may be contained on single line or on several.

Bodyn 25+ I <any captured data>
26
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Advt text 27+ I <any advertising data>

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4 Generic Receipt Information

This section describes receipts for Automated Payments and Advanced Data Capture. For transactions
that produce both branch and customer receipts, the customer receipt is produced first, followed by the
branch receipt.

Note that unless other rules are explicitly specified, lines longer than 42 characters are wrapped to a new
line; only whole words are wrapped.

4.1 Generic Layouts

4.1.1. Generic Customer Receipts

The following layouts and generic headers, body section and footers are used for all AP and ADC
customer receipts that are printed on the counter printer.

Note that captured data in the Bodyn section of the AP template, and Global, Client and Product
messages in the AP Footer, may or may not be present in any particular receipt; if they are absent, any
subsequent lines are moved up.

4.1.1.1. Template Names
The default customer templates are as follows:
«  ClassicCustomer
Used by AP and ADC; includes all ADC fields.
e¢ CustNoNulls

Used by ADC; excludes additional data from the GenericOnline and WriteRecoveryData data types, and
any fields named PN, DisplayQty or ZZ_IncFields. Includes all other non-null ADC fields
* NoADC

Used by ADC; includes no ADC fields
For ADC fields see section 4.1.1.8 Generic Customer Receipt: Captured Data

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4.1.1.2 Generic Customer Receipt: English
1 2 3 4
123456789012345678901234567890123456789012
Header OL
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy hh:mm TP:tp BP:bp sU:sun
06 e0ccc0000000000000000000000000FAD: ff fffTF
07 address 1
08 address 2
09 address 3
10 address 4
WL address 5
12 postcode
13
14 message
15
AP Body 16 Session Id: cc-nnnnnn
17 Txn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeceeeeeeeeeceeeeeee Svc: vvvv
20 Token Type: tttttttt Entry: nnn
2 Ref: nnannnnannnnnnannnnannnnnnnn
2 Amount: 999999.99s  PpppppPPPPPPPPPPPPPP
23 Product No: nnnnnnnnnnnnnn
24
Bodyn 25+ I <Captured data>
26
Advt text 27+ I <Product Message>
28
29+ I <Client Message>
30
31+ _I <Global Message>
Footer 32
33
34
35 This is not a VAT receipt
36
T 2 3 4
123456789012345678901234567890123456789012
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4.1.1.3 Generic Customer Receipt: Welsh/English

1 2 3 4
123456789012345678901234567890123456789012
Header O1 Swyddfa’r Post Cyf.
Welsh 02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 OOQCQQOQODQ00000000000000000000FAD: fffffff
07 address 1

08 address 2
09 address 3
10 address 4
i address 5

12 I postcode

13

14 message

15
AP Body 16 ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17. I ID Pryniant/Txn Id: tttt

18 Cleient:
19 Client: 111111111111111111111111111111

20 I Cynllun: Gwas:
21 I Scheme: eeeeeeeeceeeeeceeeeeeeee Svc: vvvv
22. I Math o Docyn: Cofnod:

23. IToken Type: tttttttt Entry: nnn
24 I Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn

25 I Swm: mop

26 I Amount: 999999.99s _PpppppppppPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn

28
Bodyn 29+ I <Captured data>
30.
Advt Text 31+ I <Product Message>
32
33+ I <Client Message>
34
35+ _I <Global Message>
Footer 36
37
38 Nid Derbynneb TAW yw hon
39 This is not a VAT receipt
40
1 2 3 4
123456789012345678901234567890123456789012
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4.1.1.4 Generic Customer Receipt: English Header
1 2 3 4
123456789012345678901234567890123456789012
Header OL
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy hh:mn TP:tp BP:bp SU:sun
06 ec0ccc0000000000000000000000000FAD: ffffff
07 address 1
08 address 2
09 address 3
10 address 4
1 address 5
12 postcode
13
14 message
15
Field Name Line Char I Length Contents
No. Posns
Header 02 14-29 I 16 ‘Post Office Ltd."
Web site 03 12-31 I 20 ‘www.postoffice.co.uk’.
Date 05 01-16 I 16 Date and time:
dd/mm/yyyy hh:imm
TP 05 26-27 I 2 Current TP: tp
BP. 05 33-34 I 2 Current Balance Period: bp
SU 05 40-42 I 3 Stock unit: sun
Branch Name 06 01-30 I 30 Branch name, up to 30 characters: (000...)
FAD 06 36-42 I 7 Branch (FAD) code: fffffff
Address 07-11 I 01-40 I 40 Branch address: a variable number of lines up to a
1,2,3,4,5 maximum of five.
Postcode 12 01-08 I 8 Branch postcode: appears in a pppp ppp format
Message* 14 01-42 I 42 ‘DUPLICATE’ or'‘REVERSAL or
suppressed.

*If there is no message, then the preceding blank line is also suppressed.

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4.1.1.5 Generic Customer Receipt: Welsh/English Header

1

2 3 4

123456789012345678901234567890123456789012

Header O1 Swyddfa’r Post Cyf.
Welsh 02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I cecocec002000000000000000000000FAD: ff ffEFE
07 I address 1
08 address 2
09 I address 3
10 I address 4
il address 5
12. I postcode
13
14 message
15
Field Name Line Char I Length Contents
No. Posns
Welsh Header 01 12-30 I 19 ‘Swyddfa’r Post Cyf.’.
English Header I 02 14-29 I 16 ‘Post Office Ltd.”
Web site 03 12-31 I 20 ‘www.postoffice.co.uk’.
Date 05 01-16 I 16 Date and time:
dd/mm/yyyy hhimm
TP 05 26-27 I 2 Current TP: tp
BP 05 33-34 [2 Current Balance Period: bp
SU 05 40-42 [3 Stock unit: sun
Branch Name 06 01-30 I 30 Branch name, up to 30 characters: (000...)
FAD 06 36-42 I 7 Branch (FAD) code: fffffff
Address 07-11 I 01-40 I 40 Branch address: a variable number of lines up to a
1,2 5 maximum of five.
Postcode 12 01-08 [8 Branch postcode: appears in a pppp ppp format
Message* 14 01-42 I 42 ‘DYBLYGIAD/DUPLICATE or'‘DIRYM
U/REVERSAL or suppressed.
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4.1.1.6 Generic Customer Receipt: English AP Body

1 2 3 4
123456789012345678901234567890123456789012
AP Body 16 Session Id: cc-nnnnnn
17 fxn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnnnnnnnnannn
2 Amount: 999999.99s PppppppppPPPPPPPPPPP
23 Product No: nnnnnnnnnnnnnn
24
Field Name Line Char I Length Contents
No. Posns
Session Id 16 11-19 I 9 Format cc-nnnnnn
Up to 9 characters.
cc is the counter position and ssssss is the Session
Id (with leading zeros suppressed).
Txn Id: 17 09-12 I 4 Format tttt
Starting at 1_and incremented within a Session
Client name 18 09-38 I 30 30 character client account name, from Token
Reference Data (Post Office Ltd), <CN> field: (ii...)
Scheme 19 09-32 I 24 The first 24 characters of the scheme name from
Token Reference Data (Post Office Ltd), <TN> field:
(eee...)
Sve 19 39-42 14 4 character service code, from card/token. (Post
Office Ltd Reference data).vvw
Token Type 20 13-20 I 8 Up to 8 character token type (ttt...):
BC for bar-code
MC for magnetic card
Entry 20 39-41 I 3 Up to 3 character code for method of entry:
0 = bar-code
manual
2. = magnetic card
Ref 21 06-33 I 28 28 character customer reference: full PAN, from card
or bar-code. (nnn...)
Amount 22 09-18 I 10 8 digit amount, entered manually or from bar-code,
with the format: 999999.99s
where 999999.99 is the amount, and s is either a
minus sign for a reversal, or blank.
MoP 22 20-41 I 22 22 character method of payment (ppp...):
Cash
Cheque or Chq/Cash
Debit Card
Debit / Credit Card
Saving Stamps included
Product Number I 23 13-26 I 14 Product number
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4.1.1.7 Generic Customer Receipt: Welsh/English AP Body

1

2 3 4

123456789012345678901234567890123456789012
ID Sesiwn/Session Id: cc-nnnnnn
ID Pryniant/Txn Id: tttt

Cleient:

Client: 111111111111111111111111111111
Cynllun: Gwas:
Scheme: eeeeeeceeeeeeceeeeceeeee Svc: vvVV
Math o Docyn: Cofnod:
Token Type: tttttttt Entry: nnn
Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn

Swm: mop

Amount: 999999.99s  PppppppppPpPPPPPPPPPP

Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn

Field Name Line I Char Length Contents
No. Posns
Session Id 16 22-30 9 Format cc-nnnnnn
Up to 9 characters.
cc is the counter position and ssssss is the Session
Id (with leading zeros suppressed).
Txn Id: 17 14-17 4 Format tttt
Starting at 1_and incremented within a Session
Client name 19 09-38 30 30 character client account name, from Token
Reference Data (Post Office Ltd), <CN> field: (l/...)
Scheme 21 09-32 24 The first 24 characters of the scheme name from
Token Reference Data (Post Office Ltd), <TN> field:
(eee...)
Sve 21 39-42 4 4 character service code, from card/token. (Post
Office Ltd Reference data). vww
Token Type 23 14-21 8 Up to 8 character token type (ttt...) :
BC for bar-code
MC for magnetic card
Entry 23 39-41 3 Up to 3 character code for method of entry:
0 = bar-code
manual
2. = magnetic card
Ref 24 10-37 28 28 character customer reference: full PAN, from card
or bar-code. (nnn...)
MoP 25 22-46 25 Translation of the English MoP (mop):
Arian Parod (for Cash)
Siec neu Siec/Arian Parod
(for Cheque or Chq/Cash) Cerdyn Debyd
(for debit card)
Cerdyn Debyd neu Gredyd (for debit or credit card)
Cynhwysir Stampiau Cynilo
(for Saving Stamps included)
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Amount 26 09-18 10 8 digit amount, entered manually or from bar-code,

with the format: 999999.99s

where 999999.99 is the amount, and s is either a
minus sign for a reversal, or blank.

Product Number I 27 29-42 14 Product number

4.1.1.8 Generic Customer Receipt: Captured Data

24
Bodyn 25+ I <Captured data>
26

Field Name English Welsh/English_I Length I Contents
Line Char Line Char
No. Posns_I No. Posns
Captured data if I 25+n I 01-42 I 29+n I 01-42 I 42 Captured transaction data in the
provided, format: attribute:value

otherwise where attribute is left-justified and
suppressed is the name of the RDS attribute,
together with its and value is printed on the
preceding blank remainder of the line, automatically
line wrapping to the next line if
necessary.

If the value is itself made up of
attributes, then each attribute starts
on a new line.

For example:

DVLA:

RESP_CD: 1

MSG_CD: 207

VED:

PAYABLE_AMT: 165.00
CURR_CD: GBP.

Note that if method of payment
(MoP) is captured as part of this
data, its value is displayed as a
numeric code and not a text string
as in other fields on the receipt.
Current codes are:

1 (Cash)

2 (Cheque or Chq/Cash)

3 (Saving Stamps included)

4 (Debit / Credit Card, Debit Card)

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4.1.1.9 Generic Customer Receipt: Advertising Text
Advttext 27+ I <Product Message>
28
29+ I <Client Message>
30
31+ __I <Global Message>
Field Name English Welsh/English__I Length Contents
Line Char Line Char
No. Posns_I No. Posns
Advertising data I 27+n I 01-40 I 31+n I 01-40 I 40 Up to three types of advertising
if provided, data (1. per product, 2. per client,
otherwise 3. general) each up to the number
suppressed of characters as specified in
together with its reference data. For bilingual
preceding blank receipts: Welsh text followed by
line English text for each type of data.
Advisory Maximum 10 lines for
each data type for each language,
in free text format from Type C/X
Reference Data.

4.1.1.10 Generic Customer Receipt: English Non VAT Receipt Footer

Footer 36
37
39 This is not a VAT receipt
40
1 2 3 4
123456789012345678901234567890123456789012
Field Name English Welsh/English_ I Length Contents
Line Char I Line Char
No. Posns_I No. Posns
28-30 36-37 Blank
31 39 09-33 I 25 ‘This is not a VAT receipt’
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4.1.1.11 Generic Customer Receipt: Welsh/English Non VAT Receipt Footer
Footer 36
37
38 Nid Derbynneb TAW yw hon
39 This is not a VAT receipt
40
T 2 3 4
123456789012345678901234567890123456789012
Field Name English Welsh/English_ I Length Contents
Line Char Line Char
No. Posns_I No. Posns
28-30 36-37 Blank
38 09-32 I 24 ‘Nid Derbynneb TAW yw hon’.
31 39 09-33 I 25 ‘This is not a VAT receipt’
4.1.1.12 Generic Customer Receipt: English VAT Receipt Footer
Footer 36
37. I ----------- VAT Number: 243170002----------
39
40 Thank You
41
1 2 3 4
123456789012345678901234567890123456789012
Field Name English Welsh/English I Length Contents
Line Char Line Char
No. Posns_I No. Posns
32 36 Blank line
VAT Number 33, 38 01-42 142 I -------—--- VAT Number: 243170002--
34 39 Blank line
Thank You 35 41 18-27 I 10 ‘Thank You’
36 42 Blank line
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4.1.1.13 Generic Customer Receipt: Welsh/English VAT Receipt Footer

Footer 36
37 --Rhif TAW: 243170002---
38 -VAT Number: 243170002--
39
40 Diolch
41 Thank You
42
T 2 3 4
123456789012345678901234567890123456789012
Field Name English Welsh/English_I Length Contents
Line Char Line Char
No. Posns_I No. Posns
32 36 Blank line
VAT Number 37 01-42 I 42 - --Rhif TAW: 243170002-----I
33 38 01-42 I 42 - VAT Number: 243170002-+
34 39 Blank line
Thank You 40 20-25 I 6 ‘Diolch’
35, 41 18-27__I 10 ‘Thank You’
36 42 Blank line
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4.1.2. Generic Branch Receipts
4.1.2.1 Template Names
The names of the default branch templates are as follows:
« ClassicBranch
Used by AP and ADC; includes all ADC fields.
« —BranchNoNulls
Used by ADC; includes all non-null ADC fields.
« BranchNoADC
Used by ADC; includes no ADC fields
For ADC fields see section 4.1.1.8 Generic Customer Receipt: Captured Data
1 2 3 4
123456789012345678901234567890123456789012
Branch 01 [I coe000e00000000000000000000000FAD: £ffLEEE
Header 02 dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
03
04 message
05 message
06
07 *** Branch Copy - Retain ***
08
AP Body 09 Session Id: cc-nnnnnn
10 ITxn Id: tttt
11 I Client: 111111111111111111111111111111
12 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: VVVV
13. I Token Type: tttttttt Entry: nnn
14 Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
15 Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
16 I Product No: nnnnnnnnnnnnnn
17
Bodyn 18+ _I <any captured data>
Branch 19
Footer 200 I Beet eeetssnn sehen s ene een ene
1 2 3 4
123456789012345678901234567890123456789012
4.1.2.2 Generic Branch Receipt: Header
Field Name Line Char Length I Contents/Notes
No. Posns
Header
Branch Name 01 01-30 I 30 Branch name, up to 30 characters: (000...)
FAD 01 36-42 I 7 Branch (FAD) code: fffffff
Date 02 01-16 I 16 Date’ and time:
dd/mm/yyyy hh:mm
TP 02 25-26 I 2 Current TP: tp
BP 02 33-34 I 2 Current Balance Period: bp
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SU 02 40-42 I 3 Stock unit: sun
Messages* 04 01-42 I 42 ‘DUPLICATE’ or‘REVERSAL or
suppressed.
05 01-42 I 42 ‘RECOVER Y' or suppressed.
Text o7 08-35 I 28 “™* Branch Copy — Retain ***’
*If there are no messages, then the preceding blank line is also suppressed.
4.1.1.3 Generic Branch Receipt: AP Body
As for customer receipt (see section 4.1.1.6 Generic Customer Receipt: English AP Body).
4.1.1.4 Generic Branch Receipt: Captured Data
As for customer receipt (see section 4.1.1.8 Generic Customer Receipt: Captured Data).
4.1.1.5 Generic Branch Receipt: Footer
Branch 18
Footer 19
1 2 3 4
123456789012345678901234567890123456789012
Field Name Line Char Length Contents/Notes
No. Posns
Footer
18-19 : Blank.
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5 Receipt Template Table

This table lists template alphabetically by name with links to the sections in which they are defined.

Template Name See Template Description
Section
BPOBranchNew 75 Bureau Pre-Order Automation Service — Create Order — Branch Receipt
BPOCancelNew TT Bureau Pre-Order Automation Service — Cancel Order — Customer and
Branch Receipt
BPOCollNew 78 Bureau Pre-Order Automation Service — Collect Order — Customer and
Branch Receipt
BPOCustNew 76 Bureau Pre-Order Automation Service — Submit Order — Customer and
Branch Receipt
BranchSOLC 7.33 POFS 50+ Life Cover — Branch Receipt
BranchNoADC 4.1.2 Generic Customer Receipts
BranchNoNulls 4.1.2 Generic Customer Receipts
BranchTC. 7.54 Travellers Cheque — Branch Receipt
BranchTelecomsNoNulls_I 7.47 Telecoms Service Registration — Branch Receipt
ClassicBranch 4.1.2 Generic Branch Receipt
6.5 AP Reversal Receipt — Branch Copy
ClassicCustomer 4.44 Generic Customer Receipts
6.1.3 _I AP Barcode Receipt — Customer Cop’
CustSOLC 7.31 POFS 50+ Life Cover — Customer Receipt
CUSTAAL 7.2 A&L Sequential Referencing — Customer Receipt
CustAALBI 7A A&L Banking Introducer — Customer Receipt
CustALG 7.3 ALG Freedom Pass — Customer Receipt
CustBetfair 74 Betfair ID Verification - Customer Receipt
CustDVLA 7.12 DVLA Vehicle Licensing — Customer Receipt
CustHOLT TAT Horizon On-Line Training product - Customer Receipt
CustHPRef. 7.16 HomePhone Referral - Customer Receipt
CustGen 7.9 Customer Receipt — General
CustGenRef 7.11 Customer Referrals (Generic) - Customer Receipt
CustISAAML 7.30 POFS ISA Secondary AML Checks — Customer Receipt
CustIST 7.29 POFS Instant Saver Transfer Product — Customer Receipt
CustNewEA 7.13 Environment Agency Rod 2008/9 Licence and Receipt
CustNoNulls 4.144 Generic Customer Receipts
CustPost2For 7.38 PostShop 2 For £x Multibuy PostShop product — Customer Receipt
CustPost342 7.40 PostShop 342 Multibuy PostShop product — Customer Receipt
CustPost3For 7.39 PostShop 3 For £x Multibuy PostShop product — Customer Receipt
CustPostBOGOF 7.41 PostShop Buy One Get One Free — Customer Receipt
CustPostDisc 7.42 PostShop Discount Sales — Customer Receipt
CustPostShop 7.37 PostShop — Customer Receipt
CustRef. 7.10 Customer Receipt — General
CustRod 7.14 Environment Agency Rod Licence and Receipt
CustTC 7.53 Travellers Cheque — Customer Receipt
FRTSCard 7.15 FRTS Travel Card — Customer Receipt
KPGBranchQuote 7.28 Parcelforce Guaranteed Delivery Date Calculator Service — Branch
Receipt
KPGQuote 7.27 Parcelforce Guaranteed Delivery Date Calculator Service - Customer
Receipt
MgmAmdNew 724 MoneyGram® Amend — Customer and Branch Receipt
MgmCanNew 7.20 MoneyGram® Cancel Send — Customer and Branch Receipt
MgmRecNew 7.18 MoneyGram® Receive — Customer and Branch Receipts
MgmSendNew 7.19 MoneyGram® Send — Customer and Branch Receipts
MVLRecBranch 7.22 MVLs Received — Branch Receipt
NoADC 444 Generic Customer Receipts
7.23 National Savings and Investments — Customer Receipt

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NoReceipt 7.26 I No Receipt

NSANDI 7.25 NS&l APOP — Customer and Branch Receip

NSA 7.24 NS&i Investment Account Deposit — Customer Receipt

PCOCust 7.43 I Public Carriage Office — Customer Receipt

PostalOrder 7.34 Postal Order

PostalOrderCust 7.36 I Postal Order — Customer Receipt

PostalOrderSpoiled 7.35 1OP UCB: Postal Order (Spoiled)

RetailManSaleCust 7.45 Retail APOP Price Return Automation (Manual Sale) - Customer
Receipt

RetailMultiSaleCust 7.46 Retail APOP Price Return Automation (Multibuy Sale) - Customer and
Branch Receipts

RetailSingleSaleCust 7.44 I Retail APOP Price Return Automation (Single Sale) — Customer and
Branch Receipts

SalesConf50LC 7.32 I POFS 50+ Life Cover Sales Confirmation — Customer Receipt

TelBranch 7.49 I Telecoms Service Order Confirmation — Branch Receipt

TelCust 7.50 Telecoms Service Order Confirmation — Customer Receipt

TelSub 7.48 I Telecoms Service Registration — Customer Receipt

Travellns 7.51 I Travel Insurance — Customer Receipt

TRVCustNew 7.52 I Travel Insurance — Customer and Branch Receipt

Table 1: Template Name Table

Receipt layouts are dependent on the templates specified for that product/transaction as defined in Post

Office Ltd Reference Data. How to define custom receipts is described in AP-ADC Reference Manual

(DES/GEN/MAN/0002).

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6 AP Receipts

6.1 AP Barcode Receipt - Customer Copy

6.1.1 Description

This is the AP customer receipt for the transaction.

6.1.2 Frequency

Per AP transaction within a customer session.

6.1.3. Template Name

The Horizon receipt template name is ClassicCustomer (see section 4.1.1 Generic Customer Receipts).

6.1.4 Notes

Mandatory.
Issued for each transaction.

6.1.5 Sequence

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6.1.6

Example content

1 2 3
12345678901234567890123456789012345678

4
9012

Post Office Ltd.
www.postoffice.co.uk

23/09/2008 10:47 TP:06 BP:01 sU
Feltham Post Office FAD: 123
1, The Walkway

Kings Parade

Middle of Town

Feltham

Middlesex

TW1 3DD

Session Id: cc-nnnnann

Txn Id: tttt

Client: D.V.L.A

Scheme: V5 Motor Vehicle Licence Sve:
Token Type: BC Entry:
Ref: 6331801325647009138

Amount: 165.00 Cash

Product No: 7022

DVLA:
RESP_CD: 1

MSG _CD: 207

VED:

PAYABLE AMT: 165.0
CURR_CD: GBP

Great value travel insurance
High quality cover at great prices -
your kids can be covered for free

This is not a VAT receipt

:SH1
456X

8
ie)

and

1 2 3
12345678901234567890123456789012345678

4
9012

The data shown in the example is illustrative only —
the exact text can change, and so differ from that in the example.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE

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Date:

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6.2 AP Magnetic Card Receipt - Customer Copy
6.2.1 Description
This is the AP customer receipt for the transaction.
6.2.2 Frequency
Per AP transaction within a customer session.
6.2.3. Template Name
The Horizon receipt template name is ClassicCustomer.
6.2.4 Notes
Mandatory.
Issued for each transaction.
6.2.5 Sequence
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6.2.6 Example content
1 2 3 4
123456789012345678901234567890123456789012
o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I 23/09/2008 10:47 TP:06 BP:01 SU:SH1
06 I Feltham Post Office FAD: 123456xX
07 I1, The Walkway
08 I Kings Parade
09 I Middle of Town
10 I Feltham
11 I Middlesex
12 I Tw1 3DD
13
14 I Session Id: cc-nnnnnn
15 ITxn Id: tttt
16 I Client: NORWEB
17 I Scheme: Norweb - Budget Sve: 0
18 I Token Type: MC Entry: 2
19 I Ref: 6331801325647009138
20 I Amount: 5.00 Cash
21 I Product No: 7022
22
23
24
25 This is not a VAT receipt
26
1 2 3 4
123456789012345678901234567890123456789012
The data shown in the example is illustrative only —
the exact text can change, and so differ from that in the example.
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6.3 AP Manual Receipt —- Customer Copy
6.3.1 Description
This is the AP customer receipt for the transaction.
6.3.2 Frequency
Per AP transaction within a customer session.
6.3.3 Template Name
The Horizon receipt template name is ClassicCustomer.
6.3.4 Notes
Transaction details are entered manually if there are problems using the following two forms of
automatic entry:
*® magnetic card reader swiping
* barcode scanning
The receipt is issued for each transaction.
6.3.5 Sequence
Chronological order of entry.
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6.3.6

1

Example content

2 3

4

123456789012345678901234567890123456789012

05 I 23/09/2008

06 I Feltham Post Office

Post Office Ltd.

www. postoffice.co.uk

10:47 TP:06 BP:01

07 I1, The Walkway
08 I Kings Parade
09 I Middle of Town

10 I Feltham
11 I Middlesex
12 I TW1 3DD

FAD: 123456xX

SU:SH1

13
14 I Session Id: cc-nnnnnn
15 ITxn Id: tttt
16 I Client: Eastern Electricity
17 I Scheme: EE MthBill Sve: 8
18 I Token Type: BC Entry: 1
19 IRef: 6331801325640003333
20 I Amount: 5.00 Cash
21 I Product No: 7022
22
23
24
25 This is not a VAT receipt
26
1 2 3 4
123456789012345678901234567890123456789012

The data shown in the example is illustrative only —

the exact text can change, and so differ from that in the example.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Date:

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6.4 AP Reversal Receipt - Customer Copy
6.4.1 Description
This is the AP customer receipt for the transaction.
6.4.2 Frequency
Per AP transaction within a customer session.
6.4.3 Template Name
The Horizon receipt template name is ClassicCustomer.
6.4.4 Notes
Issued for each reversal transaction.
6.4.5 Sequence
Chronological order of entry.
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6.4.6 Example content
1 2 3 4
123456789012345678901234567890123456789012
o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I 23/09/2008 10:47 TP:06 BP:01 SU:SH1
06 I Feltham Post Office FAD: 123456x
07 I1, The Walkway
08 I Kings Parade
09 I Middle of Town
10 I Feltham
11 I Middlesex
12 I Twi 3DD
13
14 REVERSAL
15
16 I Session Id: cc-nnnnan
17 I Txn Id: tttt
18 I Client: Eastern Electricity
19 I Scheme: EE MthBill Sve: 8
20 I Token Type: BC Entry: 1
21 I Ref: 6331801325640003333
22 I Amount: 5.00- Cash
23 I Product No: 7022
24
25
26
27 This is not a VAT receipt
28
1 2 3 4
123456789012345678901234567890123456789012
The data shown in the example is illustrative only —
the exact text can change, and so differ from that in the example.
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6.5 AP Reversal Receipt - Branch Copy
6.1.1 Purpose
This is the branch copy of the AP customer receipt for the transaction. To be used in fallback and
recovery scenarios.
6.1.2 Frequency
Per AP transaction within a customer session. Issued for each reversal transaction.
6.1.3. Template Name
The Horizon receipt template name is ClassicBranch.
6.1.4 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.
6.1.5 Example content
1 2 3 4
123456789012345678901234567890123456789012
01 [Feltham Post Office FAD: 123456X
02 I 23/09/2008 10:47 TP:06 BP:01 SU:SH1
03
04 REVERSAL
05
06 *** Branch Copy — Retain ***
07
08 I Session Id: cc-nnnnnn
09 I Txn Id: tttt
10 I Client: Eastern Electricity
11 I Scheme: EE MthBill Svc: 8
12 I Token Type: BC Entry: 1
13 I Ref: 6331801325640003333
14 I Amount: 5.00- Cash
15 I Product No: 7022
16
17 L- =
1 2 3 4
123456789012345678901234567890123456789012
The data shown in the examples is illustrative only —
the exact text can change, and so differ from that in the examples.
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7 ADC Custom Receipts

7.1 A&L Banking Introducer —- Customer Receipt

7.1.1. Description

This is the customer receipt for the transaction for the A&L Banking Introducer transaction.

7.1.2 Frequency

Per completed transaction for this product.

7.1.3 Template Name

The Horizon receipt template name is CustAALBI.
7.1.4 Notes

7.1.5 Sequence
N/A

7.1.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012

Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy bh:mm TP:tp BP:bp  SU:sun
06 00000000000000000000000000000FAD: f£ffftf
07 address 1
08 I address 2
09 I address 3
10 I address 4
1 I address 5
12 postcode
13
14 message
15

AP Body 16 Session Id: cc-nnnnnn
17 I Txn Id: tttt
18 I Client: Alliance & Leicester
19 I Scheme: Business Bank Introducer Svc: vvvv
20 +I Token Type: ttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnn
22. I Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP

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Bodyl 25

Advt text = 49+
30
Sit+
52
53+

Footer 34
55
56
37
38

Product No: pppp

Business Name: <BUSINESS NAME

Business Address:<BUSINESS ADDRESS...

Postcode: <POST_CODE>

Contact Name: <CONTACT NAME

Landline Tel No: <LANDLINE_TELNO>
Preferred Contact Time: <CONTACT TIME>
E-mail Addres

You have agreed that the information
provided to us may be used by Alliance &
Leicester ple to contact you.

<Product Message>

<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

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7.1.7. Definition

Field Name Line Character I Length I Contents
Number Position

Standard AP Customer See section 4.1 Generic Layouts

Receipt Header, AP 01-15 Generic Customer Receipts

Body, variable Advt 16-24

text 49-53

(Non VAT) Footer 54-58

Body1

Business Name: 25 01-14 14 Label

<BUSINESS_NAME> I 25-26 18 40 Derived from
<BUSINESS_NAME>

Business Address: 27 01-17 17 Label

<BUSINESS_ADDRES I 27-33 18 24 per I Derived from concatenation of

s> line PAF returned address attributes
of <BUSINESS_ADDRESS>,
excluding Country and Post
Code

Postcode: 34 01-09 Label

<POST_CODE> 34 18-27 10 Derived from Post Code element
of PAF returned address
attributes of
<BUSINESS_ADDRESS>

Blank Line 35

Contact Name: 36 01-13 13 Label

<CONTACT_NAME> 36-38 18 25 per I Derived from concatenation of

line Title, Forename, Initials and

Surname attributes of
<CONTACT_NAME> wrapped
over 3 lines as necessary

Landline Tel No: 39 01-16 16 Label

<LANDLINE_TELNO> I 39 18-32 15 Derived from
<CONTACT_TIME>

Preferred Contact 40 01-23 23 Label

Time:

<CONTACT_TIME> 40 25-31 7 Derived from
<LANDLINE_TELNO>

E-mail Address: 41 01-15 15 Label

<EMAIL> 42 3-42 40 Derived from <EMAIL>

Blank Line 43

Fixed Text to be 44-46 ‘You have agreed that the

wrapped over 3 lines information provided to us may
be used by Alliance & Leicester
pic to contact you."

Blank Lines 47-48

Welsh/English text

In Welsh branches, the field titles in the default header and footer will be printed in Welsh and English

but the field titles of the additional data will be in English only.

© Copyright Fujitsu Services Ltd 2009

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7.2 A&L Sequential Referencing —- Customer Receipt

7.2.1 Description

This is the customer receipt for the transaction for the A&L Sequential Referencing product introduced at
T10.

7.2.2 Frequency

Per completed transaction for this product.

7.2.3. Template Name

The Horizon receipt template name is CustAAL.
7.2.4 Notes

7.2.5 Sequence
NIA

7.2.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04

05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I ceeecee000000000000000000000000FAD: ff £fffFE
07 I address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12 Postcode

14 message

16 I Session Id: cc-nnnnnn
17 ITxn Id: tttt

48 I Client: 1111111111111111111111111111

19 I Scheme: eeceeeceeceeeceeeceeeeee Svc: vvvv
20 I Token Type: ttttttt Entry: nnn
21. I Ref: nnnnnnannnannnonnnnnnnnnnannnnnnnnnnnan
22 Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
23 I Product No: ppppp

24
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25 I Customer Ref: <CUSTOMER_REFERENCE>

26

27+ I <Product Message>

28

29+ I <Client Message>

30

31+ I <Global Message>

32

33

34

35 This is not a VAT receipt

36

1 2 3 4
123456789012345678901234567890123456789012
7.2.7 Definition
Field Name Line Character Length Contents
No. Position
Standard AP Customer 1-15 See section 4.1 Generic
Receipt Header, AP Body, 16-24 Layouts
variable Advt text 27-31 Generic Customer Receipts
(Non VAT) Footer 32-36
Customer Ref: 25 01-13 13 Label
<CUSTOMER_REFERENCE> 25 16-35 20 Derived from characters 2-21
<CUSTOMER_REFERENCE>

Welsh/English text

In Welsh branches, the field titles in the default header and footer will be printed in Welsh and English
but the field titles of the additional data will be in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 51 of 264
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7.3. ALG Freedom Pass — Customer Receipt

7.3.1 Description

This is the customer receipt for the transaction for the ALG Freedom Pass product introduced at S9OR.

7.3.2 Frequency

Per completed transaction for this product.

7.3.3 Template Name

The Horizon receipt template name is CustALG.
7.3.4 Notes

7.3.5 Sequence
NIA

7.3.6 I Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 OOQOO0OOODOOODODODOOOOOOOOOCOOOFAD: fFfffff
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode

14 message

16 Session Id: cc-nnnnnn
17 Txn Id: tttt

18 I Client: 1111111111111111111111111111

19 I Scheme: eeeeeeceeceeeceeeceeceee Svc: vvvy
20 I Token Type: ttttttt Entry: nnn
21. (I Ref: nnnnnnnannnonnnnnnnnnnnnnnnnnnnnnnannnn

22 Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
23 I Product No: ppppp

24
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0
Uncontrolled If Printed Or Distributed (DES/GEN/SPE/0004) Date: 14-OCT-2008

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25 IExisting Pass No: <EXISTING PASS NO>
27 INew Pass No: <NEW_PASS_NO>

29+ I <Product Message>

31+ I <Client Message>

33+ I <Global Message>

37 This is not a VAT receipt

1 2 3 4

123456789012345678901234567890123456789012

7.3.7. Definition

Field Name Line No. Character Length Contents/Notes
Positions

Standard AP Customer 1-15 See section 4.1 Generic

Receipt Header, AP 16-24 Layouts

Body, variable Advt text 29-33 Generic Customer Receipts

(Non VAT) Footer 34-38

Existing Pass No: 25 01-17 17 Label

<EXISTING_PASS_NO> 25 19-30 12 Derived from
<EXISTING_PASS_NO>

New Pass No: 27 01-12 12 Label

<NEW_PASS_NO> 27 19-30 12 Derived from
<NEW_PASS_NO>

Welsh/English text

In Welsh branches, the field titles in the default header and footer will be printed in Welsh and English

but the field titles of the additional data will be in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 53 of 264
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7.4 Betfair ID Verification - Customer Receipt

7.4.1 Description

This is the customer receipt for the transaction for the Betfair ID Verification ADC product introduced at
S9OR.

7.4.2 Frequency

Per completed transaction for this product.

7.4.3. Template Name

The Horizon receipt template name is CustBetfair.
7.4.4 Notes

7.4.5 Sequence
N/A

7.4.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 QO0CO0OQ0000000000000000000000FAD: ffffffE
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode

14 message

16 Session Id: cc-nnnnnn

17. I xn Id: tttt

18 I Client: 1111111111111111111111111111

19 I Scheme: eeeeeeececeeeeeeeeeeeeee Svc: vvvv
20. I Token Type: ttttttt Entry: nnn
21 I Ref: nnnnannnnnnnnnannnnannnnannannannannnnan
22 I Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
23 I Product No: ppppp

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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24
25 I Customer Name: I <CUSTOMER_NAME.
26
27
28
29+ I <Product Message>
30
31+ I <Client Message>
32
33+ I <Global Message>
34
35
36
37 This is not a VAT receipt
38
1 2 3 4
123456789012345678901234567890123456789012
7.4.7 Definition
Field Name Line No. I Character Length I Contents/Notes
Positions
Standard AP Customer 01-15 See section 4.1 Generic
Receipt Header, AP Body, 16-24 Layouts
variable Advt text 29-33 Generic Customer Receipts
(Non VAT) Footer 34-38
Customer Name: 25 01-14 14 Label
<CUSTOMER_NAME> 25-26 18-41 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>

Welsh/English text

In Welsh branches, the field titles in the default header and footer will be printed in Welsh and English
but the field titles of the additional data will be in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE
(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 55 of 264
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7.5 Bureau Pre-Order Automation Service — Create Order —
Branch Receipt

7.5.1 Description

This is the branch receipt for the Bureau Pre-Order Automation Service Create Order transaction.

7.5.2 Frequency

Per completed transaction for this product

7.5.3. Template Name
The Horizon receipt template name is BPOBranchNew.

7.5.4 Notes

Issued automatically

7.5.5 Sequence

Chronological order of entry.

7.5.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01 I cxe00Q0DD0QQQD00000000000000000FAD: fffffff
02 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
03
04 Message
05 Message
06
07 *** Branch Copy - Retain ***
08
AP Body 09 I Session Id: cc-nnnnnn
10 I Txn Id: tttt
11 I Client: 111111111111111111111111111111
12 I Scheme: eeeeeeeeeeeecececeeeecee Svc: vvvv
13 I Token Type: tttttttt Entry: nnn
14 I Ref: nnnnnnnnnnnnnannnnnnnnnnnnnann
15 I Amount: 999999.99s PppppppppPPPPPPPPPPP
16 I Product No: nnnnnnnnnnnnnn
17
Body1 18 I Order Number: POL4567890
19
20 I You may add up to 4 further currencies to
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
ion:
(DES/GEN/SPE/0004) Date. 1eocT-2008

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21 I this order. When the order is complete,
22 I take payment from the customer and submit
23 I the order to First Rate.
Footer 24
1 2 3 4
123456789012345678901234567890123456789012
7.5.7 Definition
Field Name Line No. Char Length Contents/Notes
Posns
Standard AP Branch Receipt 01-08 See section 4.1 Generic
Header, AP Body & Footer 09-16 Layouts
24 Generic Customer Receipts
Body 1
Order Number: 18 11-23 13 Label ‘Order Number:’
<ORD_NO> 18 21-30 10 Derived from <ORD_NO>
Format: cccnnnnnnn
Label 20 01-41 41 “You may add up to 4 further
currencies to’
Label 21 01-39 39 ‘this order. When the order is
complete,”
Label 22 01-44 41 ‘take payment from the
customer and submit’
Label 23 01-24 24 ‘the order to First Rate.”
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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7.6 Bureau Pre-Order Automation Service — Submit Order —

Customer and Branch Receipts

7.6.1 Description

This is the customer receipt for the Bureau Pre-Order Automation Service transaction.

7.6.2 Frequency

Per completed transaction for this product

7.6.3 Template Name
The Horizon receipt template name is BPOCustNew.

7.6.4 Notes

Issued automatically

7.6.5 Sequence

Chronological order of entry.

7.6.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012

Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy bh:mn TP:tp BP:bp SU:sun
06 QoeecD000000000000000000000000FAD: fffffff
07 address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12 I postcode
13
14 message
15

AP Body 16 I Session Id: cc-nnnnnan
17 I@xn Id: tttt
18 I Client: First Rate Travel Service
19 Scheme: eeeeeeeceeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: BC

© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion: F
(DES/GEN/SPE/0004) bere. eocT-2008

Uncontrolled If Printed Or Distributed

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Body1 25

Group1 32

Group2 36

Group3 41

Group4 45
46
47
48
Group5 49
50
51
52

34
55
56

38
59
60
61

Advt text 62

Footer

Ref: 1234567891234567891
Amount: 0.00

Product No: 6521
Commission: £75.00
Sterling Amount: £6565.72
Order Date: 15/11/2008
Order Number: POL2001076

Receive Currency: US Dollar
Receive Amount: 1525.00
Exchange Rate: 2.0298

Canadian Dollar
Travellers Cheque
1525.00

2.0298

Receive Currency:

Receive Amount:
Exchange Rate:

Receive Currenc:
Receive Amount:
Exchange Rate:

Sterling Travellers Chq
5000.00
1.0000

Receive Currenc:
Receive Amount:
Exchange Rate:

European Euro
1268.92
1.2689

Receive Currenc:
Receive Amount:
Exchange Rate:

Euro Travellers Chq
1268.92
1.2689

Thank you for your order, which will be
available for collection after lpm on the
next business day from today. To collect
your order you must bring a passport or
photo driving licence along with this
receipt. Your order will be held in Branch
for 14 days

<Product Message>
<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref:
Version:
Date:

Page No:

(DES/GEN/SPE/0004)

DES/GEN/SPE/0011
1.0

14-OCT-2009

59 of 264
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The data shown in the example is illustrative only —
the exact text can change, and so differ from that in the example.
7.6.7 Definition
Field Name Line No. I Char Length Contents/Notes
Posns
Standard AP 01-15 See section 4.1 Generic Layouts
Customer Receipt 16-24 Generic Customer Receipts
Header, AP Body, 62-66,
variable Advt text & 67-71
(Non VAT) Footer
Body 1
Commission: 26 01-11 11 Label ‘Commission:’
<FEE> 19-25 6 Derived from <FEE>
Format: £00.00. (APOP Generic.
Online OL3)
Sterling Amount: 27 01-16 16 Label ‘Sterling Amount:’
<AMT> 19-26 8 Derived from <AMT>
Format: £0000.00. (APOP Generic
Online OL3)
Order Date: 28 01-11 11 Label ‘Order Date:’
<ORD_DTE> 19-28 10 Derived from <ORD_DTE>
Format: dd/mm/yyyy
Order Number: 29 01-13 13 Label ‘Order Number:’
<ORD_NO> 19-28 10 Derived from <ORD_NO>
Format: ceccccccce
Blank lines
Currency entries: 32-51 Up to five entries (n=1-5). Lines for
currency groups that are not
populated are suppressed.
Receive Currencyn: 32 01-17 17 Label: ‘Receive Currency:
<CNn> 19-42 *40 Derived from <CNn>
Format:
ccceccecececccceccceeccce
(APOP Generic Online OL3).
*If > 24 chars, the field is wrapped
at word break; the next line starts at
char position 15.
Receive Amountn: 33 01-15 15 Label: ‘Receive Amount:’
<RAn> 19-25 7 Derived from <RAn>
Format: 0000.00 (APOP Generic
Online OL3).
Exchange Raten: 34 01-14 14 Label: ‘Exchange Rate:’
<ERn> 19-25 7 Derived from <ERn>
Format: nn.nnnn (APOP Generic
Online OL3).
35 Blank line
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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<ORD_MSG>
(A customer message
stored as an ADC Add
field)

53-59

01-42*

600

Derived from <ORD_MSG>
*Wrapped at nearest convenient
word break. New line starts at 1.
There will be 2 messages and the
ADC transaction will return one of
them depending on the time and
day of the week

Welsh/English text

In Welsh branches, the field titles in the default Customer Header and (Non VAT) Footer are printed in
Welsh and English, but the field titles of the additional data are in English only. See Section 4.1.1
Generic Customer Receipts.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Page No: 61 of 264
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7.7 Bureau Pre-Order Automation Service — Cancel Order —
Customer and Branch Receipts

7.7.1 Description

This is the customer receipt for the Bureau Pre-Order Automation Service Cancel Order transaction.

7.7.2. Frequency
Per completed transaction for this product

7.7.3. Template Name
The Horizon receipt template name is BPOCancelNew.

7.7.4 Notes

Issued automatically

7.7.5. Sequence

Chronological order of entry.

7.7.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012

Header o1
02 Post Office Ltd.
03 www .postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp sU:sun
06 I ePeeecce0c0C0000000000000000000FAD: ffffFFE
07 I address 1
08 I address 2
09 address 3
10 I address 4
11 I address 5
12 I postcode
13
14 message
15

APBody 16 I Session Id: cc-nnnnnn
17 I Txn Id: tttt
18 I Client: 111111111111111111111111111111
19 I Scheme: eeeeeececececeeeecececee Svc: vv
20 I Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnnnnannnnnnn

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0

(DES/GEN/SPE/0004) Date: 14-OCT-2009

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22
23
24

Bodyl 25

26
27
28
29
30

Advt text 31+

32
33+
34
35+

Footer 36

37
38
39
40

Welsh/English text

Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
Product No: nnnnnnnnnnnnnn

Order Date: 15/11/2008
Order Number: POL2107601
Order Cancelled: 16/11/2008
Cancellation Fee: £00.00
Amount Refunded: £6565.72
<Product Message>

<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

1 2 3 4
123456789012345678901234567890123456789012

Header o1 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 Q0QQQQQDDO00000000000000000000FAD: fffffff
07° ‘I address 1
08 I address 2
09 address 3
10 address 4
11 I address 5
12 I postcode
13
14 message
15

AP Body 16 I ID Sesiwn/Session Id: cc-nnnnnn

Welsh 17 I ID Pryniant/Txn Id: tttt
18 I Cleient:
19 I Client: 111111111111111111111111111111
20 I cyniiun: Gwas:
21 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvV
22. I Math o Docyn: Cofnod:
23. I Token Type: tttttttt Entry: nnn
24 I Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
25 I Swm: mop
26 I Amount: 999999.99s  PppppppppPpPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnannn
28

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No Ghyoer®
FUJ00003498

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(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
Body 1 29 I Order Date: 15/11/2008
30 I Order Number: POL2107601
31 I Order Cancelled: 16/11/2008
32 I Cancellation Fee: £00.00
33. I Amount Refunded: £6565.72
34
Advt text 35+ I <Product Message>
36
37+ I <Client Message>
38
39+ I <Global Message>
Footer 40
41
42 Nid Derbynneb TAW yw hon
43 This is not a VAT receipt
44
1 2 3 4
123456789012345678901234567890123456789012
7.7.7. Definition (English & Welsh/English)
Field Name Line No. Char Length Contents/Notes
Posns
English I Welsh
Standard AP 01-15 01-15 See section 4.1 Generic
Customer Receipt 16-24 - 16-28 Layouts
Header, AP Body, 31-35 35-39 Generic Customer Receipts
variable Advt text & I 36-40 40-44
(Non VAT) Footer
Body 1
Order Date: 25 29 01-11 11 Label ‘Order Date:’
<ORD_DTE> 19-28 10 Derived from <ORD_DTE>
Format: dd/mm/yyyy APOP
Generic Online OL3
Order Number: 26 30 01-13 13 Label ‘Order Number:”
<ORD_NO> 19-28 10 Derived from <ORD_NO>
Format: dd/mm/yyyy APOP
Generic Online OL3
Order Cancelled: 27 31 01-16 16 Label ‘Order Cancelled:"
<ORD_CAN> 19-28 10 Derived from <ORD_CAN>
Format: dd/mm/yyyy
Cancellation Fee: 28 32 01-17 17 Label ‘Cancellation Fee:’
<FEE> 19-24 6 Derived from <FEE>
Format: £00.00
Amount Refunded: 29 33 01-16 16 Label ‘Amount Refunded:”
<REFAMT> 19-26 8 Derived from <REFAMT>
Format: £0000.00
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion:
(DES/GEN/SPE/0004) Date. eocT:-2008

Uncontrolled If Printed Or Distributed

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7.8 Bureau Pre-Order Automation Service — Collect Order —
Customer and Branch Receipts

7.8.1 Description

This is the customer receipt for the Bureau Pre-Order Automation Service Collect Order transaction.

7.8.2 Frequency

Per completed transaction for this product

7.8.3 Template Name
The Horizon receipt template name is BPOColiNew

7.8.4 Notes

Issued automatically

7.8.5 Sequence

Chronological order of entry.

7.8.6 Layout and Example Content
English text

1 2 3 4
123456789012345678901234567890123456789012

Header o1

02 Post Office Ltd.

03 www.postoffice.co.uk

04

05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 POCQQOQOQDOODCOQOD0000O0OOOCOCOCFAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17 Txn Id: tttt

18 I Client: 111111111111111111111111111111
19 I Scheme: eeeeeeeceececeeceeeeeeee Svc: Vvvv
20 I Token Type: tttttttt Entry: nnn
2 Ref: nnnnnnnnnnnnnnnnnnannnnannnnnn
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPEIO011
Version: 1.0

(DES/GEN/SPE/0004) Date: 14-OCT-2009

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22 I Amount: 999999.99s ppppppppppPPPPPPPPPP
23 Product No: nnnnnnnnnnnnnn
24
Body 1 25 I Order Date: 15/11/2008
26 I Order Number: POL2107601
27 Order Collected: 16/11/2008
28
29 I Receive Currency: US Dollar
30 Receive Amount: 1525.00
31
32 I Receive Currency: Canadian Dollar TC
33 I Receive Amount: 1625.00
34
35 I Receive Currency: Sterling TC
36 I Receive Amount: 2000.00
37
38 I Receive Currency: US Dollar TC
39 I Receive Amount: 3000.00
40
41 I Receive Currency: Euro
42 Receive Amount: 1600.00
43
44 I Refund Due: £00.00
45
Advt text 46+ I <Product Message>
47
48+ I <Client message>
49
50+ I <Global Message>
Footer Ss
52
53
54 This is not a VAT receipt
55
1 2 3 4
123456789012345678901234567890123456789012
Welsh text
1 2 3 4
123456789012345678901234567890123456789012
Header 01 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I ce0c00002000000000000000000000FAD: ff ff fFE
07 address 1
08 I address 2
09 I address 3
10 I address 4
11 address 5
12. I postcode
13
14 message
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
F DES/GEN/SPE/0004} Date: 14-OCT-2009
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15
AP Bo 16 I ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17 ID Pryniant/Txn Id: tttt
18 I Cleient:
19 I Client: 111111111111111111111111111111
20 I Cynllun: Gwas:
21 I Scheme: eeeeeeeeeceeeeceeeeeeeee Svc: vvvv
22. I Math o Docyn: Cofnod:
23 I Token Type: tttttttt Entry: nnn
24 I Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnannnn
25 I Swm: mop
26 I Amount: 999999.99s PppppPPPPPPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn
28
Body 1 29 I Order Date: 15/11/2008
30 I Order Number: POL2107601
31 I Order Collected: 16/11/2008
32
33 I Receive Currency: US Dollar
34 I Receive Amount: 1525.00
35
36 I Receive Currency: Canadian Dollar TC
37 I Receive Amount: 1625.00
38
39 I Receive Currency: Sterling TC
40 I Receive Amount: 2000.00
41
42 I Receive Currenc US Dollar TC
43 I Receive Amount: 3000.00
44
45 I Receive Currency: Euro
46 I Receive Amount: 1600.00
47
48 I Change: 00.00
Advt text <Product Message>
<Client Message>
<Global Message>
Footer
Nid Derbynneb TAW yw hon
This is not a VAT receipt
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
(DES/GEN/SPE/0004) Date:

Uncontrolled If Printed Or Distributed

Page No:
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FUJ00003498
FUJ00003498

7.8.7. Definition (English and Welsh/English)
Field Name Line No. Char Length Contents/Notes
Posns
English I Welsh
Standard AP 01-15 01-15 See section 4.1 Generic Layouts
Customer Receipt 16-24 16-28 Generic Customer Receipts
Header, AP Body, 46-50 50-54
variable Advt text 51-55 55-59
(Non VAT) Footer
Body 1
Order Date: 25 29 01-11 I 11 Label ‘Order Date:”
<ORD_DTE> 20-29 I 10 Derived from <ORD_DTE>
Format: dd/mm/yyyy
Order Number: 26 30 01-13 I 13 Label ‘Order Number:
<ORD_NO> 20-29 I 10 Derived from <ORD_NO>
Format: cccccccccc
Order Collected: 27 31 01-16 I 16 Label ‘Order Collected:’
<COL_DTE> 20-29 I 10 Derived from <Order Collected >
Format: dd/mm/yyyy
Currency entries: 29-43 33-47 Up to five entries (n=1-5). Lines for
currency groups that are not
populated are suppressed.
Receive Currencyn: 29 33 01-17 I 17 Label: ‘Receive Currency:’
<CNn> 20-42 I *40 Derived from <CN1>
Format:
ceeeccececcceecccececccce
*If > 24 chars, the field is wrapped
at word break. The second line
starts at character position 1
Receive Amountn: 30 34 01-15 I 15 Label: ‘Receive Amount:’
<RAn> 20-27 I 8 Derived from <RA1>
Format: £0000.00
Refund Due: 01-11 I 11 Label: ‘Refund Due:’
<Amount> 44 48 20-25 I 6 Derived from <Amount> Format:
£00.00

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 68 of 264

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7.9 Customer Receipt — General

7.9.1 Purpose

This is the customer receipt for the transaction for various products. It was introduced at S75R.

7.9.2 Frequency

Per completed transaction for this product

7.9.3 Notes

There is no bi-lingual version of the receipt.

7.9.4 Template Name

The Horizon receipt template name is CustGen.

7.9.5 Sequence

N/A

7.9.6 Layout and Example Content

1 2 3 4
123456789012345678901234567890123456789012

Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 QODCDDQD0000000000000000000000FAD: ffffffF
07 I address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12. I Postcode
13
14 message
15

AP Body 16 I Session Id: cc-nnnnnan
17 ITxn Id: tttt
18 I Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
22 I Amount: 999999.99s  pppppppPPPPPPPPPPPPP

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: 6D of 204
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Body 1

Advt text

Footer

Product No: nnnnnnnnnnnnnn

Product Name: <PRODUCT_NAME.........-. >

Customer Name: <CUSTOMER_NAME...

Customer Address:

Postcode:

<POST_CODE>

Contact Number:
Ex-directory:

<CONTACT_NUMBER>
<EX_DIRECTORY>

Contact Time: <CONTACT_TIME>
Date of Birth

Client Marketing Reqd: <CLIENT_MARKETING>
PO Marketing Reqd: <PO_MARKETING>

<Product message>
<Client message>

<Global message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

COMMERCIAL IN CONFIDENCE Ref:

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

(DES/GEN/SPE/0004)

Version:
Date:
Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

70 of 264
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7.9.7 Definition
Field Name Line No. I Character Length Contents/Notes
Positions

Standard AP Customer 01-15 See section 4.1 Generic

Receipt Header, AP Body, 16-24 Layouts

variable Advt text & (Non 48-57 Generic Customer Receipts

VAT) Footer

Product Name: 25 1 13 Label

<PRODUCT NAME> 25 18 24 Derived from
<PRODUCT_NAME>

Customer Name: 27 1 14 Label

<CUSTOMER_NAME> 27-28 18 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>

Customer Address: 29 1 17 Label

<CUSTOMER_ADDRESS I 29-35 18 24 per Derived from concatenation of

> line PAF returned address
attributes of
<CUSTOMER_ADDRESS>
, excluding Country and Post
Code

Postcode: 36 1 9 Label

<POST_CODE> 36 18 10 Derived from Post Code

~ element of PAF returned

address attributes of
<CUSTOMER_ADDRESS>

Contact Number: 38 1 15 Label

<CONTACT_NUMBER> 38 18 15 Derived from
<CONTACT_NUMBER>

Ex-directory: 39 13 Label

<EX_DIRECTORY> 39 18 14 Derived from
<EX_DIRECTORY>

Contact Time: 41 4 13 Label

<CONTACT_TIME> 41 18 10 Derived from
<CONTACT_TIME>

Date of Birth: 43 1 14 Label

<DOB> 43 18 10 Derived from <DOB>

Client Marketing Reqd: 45 1 22 Label

<CLIENT_MARKETING> I 45 24 10 Derived from
<CLIENT_MARKETING>

PO Marketing Reqd: 46 1 18 Label

<PO_MARKETING> 46 18 10 Derived from
<PO_MARKETING>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 71 of 264
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7.10 Customer Referrals — Customer Receipt

7.10.1 Description

This is the customer receipt for the Customer Referrals transaction introduced at T30.

7.10.2 Frequency

Per completed transaction for this product

7.10.3 Template Name

The Horizon receipt template name is CustRef.
7.10.4 Notes

7.10.5 Sequence
NIA

7.10.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04

05 I dd/mm/yyyy hh:mm TP:tp BP:bp  SU:sun
06 Q00000000000000000000000000000FAD: Ffffffft
07 I address 1
08 I address 2
09 address 3
10 address 4
i I address 5
12 Postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17 Txn Id: tttt
18 IClient: 1111111111111111111111111111
19 I Scheme: eeeeeeceeeceeceeeceeeeee Svc: VvVV
20 IToken Type: ttttttt Entry: nan
21. I Ref: nnnannnnnnnnnnannnnnnnnnnnnnnnnnnannnan
22 Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
23. I Product No: pppp

24
‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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Body 1

Body 2
SVCI

Body 3
SVC2

Body 4

Advt text

Footer

Customer Name:

Date of Birth:
Customer Address:

Postcode:
Contact Number:

Required Info:
Renewal Month:

Home Ins Req:
Renewal Month:

Required Info:
Renewal Month:

Car Ins Req:
Renewal Month:

<CUSTOMER_NAME. .

<DOB. >
<CUSTOMER_ADDRES:

<POST_CODE>
<CONTACT_NUMBER>

<REQD_INFO...>
<CAR_RENEWAL_MON'

<HOME_INS_INFO>

<REQD_INFO...>

<CAR_INS_INFO>
<CAR_RENEWAL_MON'

Additional Info Request: <ADD_INFO>

<Product Message>
<Client Message>

<Global Message>

Nid Derbynneb TAW yw hon
This is not a VAT receipt

<HOME_RENEWAL_MONTH>

<HOME_RENEWAL_MONTH>

Ss

‘TH>

ITH>

1 2 3

4

123456789012345678901234567890123456789012

7.10.7 Definition

Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Customer 1-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 53-57
(Non VAT) Footer 58-62
Body 1
Customer Name: 25 01-14 14 Label
<CUSTOMER_NAME> 25-26 18-41 24 Derived from concatenation of
Title, Forename, Initials and

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 73 of 264

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Surname attributes of
<CUSTOMER_NAME>

Date of Birth: 27 01-14 14

<DOB> 27 18-27 10 Derived from <DOB>

Customer Address: 28 01-17 17 Label

<CUSTOMER_ADDRESS> 28-34 18-41 24 per Derived from concatenation of

line PAF returned address attributes

of <CUSTOMER_ADDRESS>,
excluding Country and Post Code.

Postcode: 35 01-09 9 Label

<POST_CODE> 35 18-26 10 Derived from Post Code element
of PAF returned address
attributes of
<CUSTOMER_ADDRESS>

Contact Number: 36 01-15 15 Label

<CONTACT_NUMBER> 36 18-32 15 Derived from
<CONTACT_NUMBER>

Blank line 37

Body 2 Applicable to Service Code 1
transaction only.

Required Info: 38 01-14 14 Label

<REQD_INFO> 38 18-31 14 Derived from <REQD_INFO>

Renewal Month: 39 01-14 14 Label

<CAR_RENEWAL_MONTH> 39 18-26 9 Derived from
<CAR_RENEWAL_MONTH>

Blank Line 40

Home Ins Req: 41 01-13 13 Label

<HOME_INS_INFO> 41 18-20 3 Derived from <HOME_INS_INFO>

Renewal Month: 42 01-14 14 Label

<HOME_RENEWAL_MONTH> I 42 18-26 9 Derived from
<HOME_RENEWAL_MONTH>

Blank Line 43

Body 3 Applicable to Service Code 2
transaction only

Required Info: 44 01-14 14 Label

<REQD_INFO> 44 18-31 14 Derived from <REQD_INFO>

Renewal Month: 45 01-14 14 Label

<HOME_RENEWAL_MONTH> I 45 18-26 9 Derived from
<HOME_RENEWAL_MONTH>

Blank Line 446

Car Ins Req: 47 01-12 12 Label

<CAR_INS_INFO> 47 18-20 3 Derived from <CAR_INS_INFO>

Renewal Month: 48 01-14 14 Label

<CAR_RENEWAL_MONTH> 48 18-26 9 Derived from
<CAR_RENEWAL_MONTH>

Blank Line 49

Body 4 Applicable to all

Additional Info Request: 50 01-24 24 Label

<ADD_INFO> 50 26-28 3 Derived from <ADD_INFO>

Blank Lines 51-52

Welsh/English text

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 74 of 264
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In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 75 of 264
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7.11 Customer Referrals (Generic) - Customer Receipt
7.11.1. Description
This is the customer receipt for the Generic Customer Referrals transaction introduced at T86.
7.11.2 Frequency
Per completed transaction for this product
7.11.3 Template Name
The Horizon receipt template name is CustGenRef.
7.11.4 Notes
7.11.5 Sequence
NIA
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14-0CT-2008

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7.11.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04

05 I dd/mm/yyyy hh:mm TP:tp BP:bp  SU:sun
06 I cecccccc00000000000000000000000FAD: fff FEE

07 address
08 address
09 address
10 address
11 address
12 Postcode

AP Body 16 I Session
17 I xn Id:
18 Client:
19 I Scheme:

20 I Token Type:

1

z
3
4
s

Id:
tttt

message

¢c-nnnnnn

1111111111111111111111111111
eeeeeeeeeeeeeeeeeeeeeeee Svc: VVVV

ttttttt Entry: nnn

21 Ref: nnnnnnnnnnnannnnnnnnannnnannnnnnnnannnn
22 Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP

23 PN: PPPP

24
Body 1 25 I Customer Name: <CUSTOMER_NAME...........
26 SSNS Sa eC >
27
28 I Info Requested: <PRODUCT LIST1.>
29 IRenewal Month: <REN_MTH1>
30
31 I Info Requested: <PRODUCT_LIST2.>
32 Renewal Month: <REN_MTH2>
33
34 I Info Requested: <PRODUCT_LIST3.>
35 I Renewal Month: <REN_MTH3>
36
37 I Info Requested: <PRODUCT_LIST4.>
38 Renewal Month: <REN_MTH4>
39
Advt text 40+ I <Product Message>
41
42+ I <Client Message>
43
44+ I <Global Message>
Footer 45
46
47
48
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
F (DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed Page No: 77 of 264
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
49 I This is not a VAT receipt
50
T 2 3 4
123456789012345678901234567890123456789012
7.11.7 Definition
Field Name Line No. Char Length Contents/Notes
Posns

Standard AP Customer See section 4.1 Generic

Receipt Header, AP 01-15, 16-24 Layouts

Body, variable Advt text 40-44 Generic Customer Receipts

(Non VAT) Footer 45-50

Body1

Customer Name: 25 1 14 Label

<CUSTOMER_NAME> 25-26 18 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>

Blank Line 27

Info Requested: 28 1 15 Label

<PRODUCT_LIST1> 28 18 25 Derived from
<PRODUCT_LIST1>

Renewal Month: 29 4 14 Label

<REN_MTH1> 29 18 5 Derived from <REN_MTH1>

Blank Line 30

Info Requested: 31 1 15 Label

<PRODUCT_LIST2> 31 18 25 Derived from
<PRODUCT_LIST2>

Renewal Month: 32 4 14 Label

<REN_MTH2> 32 18 5 Derived from <REN_MTH2>

Blank Line 33.

Info Requested: 34 1 15 Label

<PRODUCT_LIST3> 34 18 25 Derived from
<PRODUCT_LIST3>

Renewal Month: 35 i 14 Label

<REN_MTH3> 35 18 5 Derived from <REN_MTH3>

Blank Line 36

Info Requested: 37 1 15 Label

<PRODUCT_LIST4> 37 18 25 Derived from
<PRODUCT_LIST4>

Renewal Month: 38 4 14 Label

<REN_MTH4> 38 18 5 Derived from <REN_MTH4>

Blank Line 39

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 7B of 264
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7.12 DVLA Vehicle Licensing — Customer Receipt

7.12.1 Description

This is the customer receipt for the transaction for the DVLA vehicle re-licensing product introduced at
S60.

7.12.2 Frequency

Per completed transaction for this product

7.12.3 Template Name

The Horizon receipt template name is CustDVLA.
7.12.4 Notes

7.12.5 Sequence

N/A

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14-OCT-2008

Page No: 79 of 264
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7.12.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 e00000000000000000000000000000FAD: fff FFE
07 address 1
08 address 2
09 address 3
10 address 4
iW address 5
12 Postcode
13
14 message
15
AP Body 16 Session Id: cc-nnnnnn
17 Txn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeececececeeeeeece Svc: vvVV
20 Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
22 Amount: 999999.99s _pppppppppppppppppppp
23 Product No: nnnnnnnnnnnnnn
24
Body 1 25 Tax Disc: rerrrrrrerececre
26
Advttext 27+ I <Product Message>
28
29+ I <Client Message>
30
31+ __I <Global Message>
Footer 32
33
34 Please retain this receipt
35
36 This is not a VAT receipt
37
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: 80 of 204
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Welsh/English text

1 2 3 4
123456789012345678901234567890123456789012

Header 01 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 e0c000000000000000000000000000FAD: fff fF EE
07 address 1
08 address 2
09 address 3
10 address 4
11 address 5
12 postcode
13
14 message
15
AP Body 16 ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17 ID Pryniant/Txn Id: tttt
18 Cleien:
19 Client: 111111111111111111111111111111
20 Cynllun: Gwas:
21 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
22 Math o Docyn: Cofnod:
23 Token Type: tttttttt Entry: nnn
24 Cyf/Ref: nnnnnnannannnnnnannnnannnnann
25 Swm: mop
26 Amount: 999999.99s  PpppppppppPPPPPPPPPP
27 Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn
28
Body 1 2» Disg treth:
30 Tax Disc: rrrrrrrrrrrrrrrev
31
Advttext 32+ I <Product Message>
33
34+ I <Client Message>
35
36+ I <Global Message>
Footer 37
38
39 Cadwch y dderbynneb hon os gwelwch yn dda
40 Please retain this receipt
41
2 Nid Derbynneb TAW yw hon
43 This is not a VAT receipt
44
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: Stor 204
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7.12.7 Definition (English & Welsh/English)

Field Name Line No. Char Length I Contents/Notes
Posns
English I Welsh

Standard AP Customer I 01-15 01-15 See section 4.1 Generic Layouts

Receipt Header, AP 16-24 16-28 Generic Customer Receipts

Body, variable Advt text I 27-31 32-36

(Non VAT) Footer 32-37 37-44

Body 1

Label 29 01-11 11 "Disg treth:"

Tax Disc 25 30 11-26 I 30 Tax Disc is a captured field using
the NBarcode data type and the
attribute name
<LICENCE_REF_NUM>
(rrr...)

Field labels are as shown in layout.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 82 of 264
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7.13 Environment Agency Rod 2008/9 Licence and Receipt

7.13.1. Description

This is the customer receipt printed as a Rod Licence for Environment Agency Rod Licence product
transactions commencing with 08/09 Licences.

7.13.2 Frequency

Per completed transaction for this product

7.13.3 Template Name

The Horizon receipt template name is CustNewEA.
7.13.4 Notes

7.13.5 Sequence

N/A

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14-0CT-2009

Page No: 83 of 264
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7.13.6 Layout and Example Content

Environment Agency — Rod Licence

1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www. postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm  =TP:tp  BP:bp  SU:sun
06 I ccceccccc000000000000000000000FAD: ff fff EE
07 I address 1
08 I address 2
09 I address 3
10 I address 4
ll I address 5
12 I Postcode
13
14 Message
15
AP Body 16 ISession Id: cc-nnnnan
17 I xn Id: tttt
18 I Client: 1111111111111111111111111111
19 I Scheme: eeeeeeceecceeceeeeeeecee Svc: vvvy
20 I Token Type: ttttttt Entry: nnn
21. I Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannn
22 I Amount: 999999.99s  PPPPPPPPPPPPPPPPPPPP
23 I Product No: pppp
24
Body 1 25 I Reference Number: <SERIAL_NO............ >
26 I Licensee Forename: <LICENSEE FORENAME. .>
27 I Licensee Surname: <LICENSEE_SURNAME.. .>
28 I Licensee DOB: <DOB. .
29
30 I Licence Type: <LICENCE_CATEGORY.........
31 I oa >
32 I Licence Period Type: <LICENCE_TYPE..>
33
34 I Valid From: <START_DATE><START_TIME>
35
36
Advt text 37+ I <Product Message>
38
39+ I <Client Message>
40
41+ I <Global Message>
Footer 2
43
44
45 This is not a VAT receipt
46
47
1 2 3 4
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DESIGENISPE/O011
Version: 1.0
DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) Paye No: Bhotaes
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
123456789012345678901234567890123456789012
7.13.7 Definition
Field Name Line Character Length Contents
Number_I Position
Standard AP Customer 1-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 37-41
(Non VAT) Footer 42-47
Body 1
Reference Number: 25 01-17 17 Label
<SERIAL_NO> 25 20-42 23 Derived from <SERIAL_NO>
Licensee Forename: 26 01-18 18 Label
<LICENSEE_FORENAME> 26 20-40 21 Derived from
<LICENSEE_FORENAME>
Licensee Surname: 27 01-17 17 Label
<LICENSEE_SURNAME> 27 20-40 21 Derived from
<LICENSEE_SURNAME>
Licensee DOB: 28 01-13 13 Label
<DOB> 28 20-29 10 Derived from <DOB>
Blank Line 29
Licence Type: 30 01-13 13 Label
<LICENCE_CATEGORY> 30-31 17 36 Derived from
<LICENCE_CATEGORY>
Licence Period Type: 32 01-20 20 Label
<LICENCE_TYPE> 32 22-37 16 Derived from <LICENCE_TYPE>
Blank Line 33
Valid From: 34 01-11 11 Label
<START_DATE> 34 17-26 10 Derived from <START_DATE>
<START_TIME> 34 28-32 5 Derived from <START_TIME>
Blank Lines 35-36

Welsh/English text

In Welsh branches, the field titles in the default header and footer will be printed in Welsh and English
but the field titles of the additional data will be in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 85 of 264
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7.14 Environment Agency Rod Licence and Receipt

7.14.1 Description

This is the customer receipt printed as a Rod Licence for the transaction for the Environment Agency
Fishing Licence product updated at S90R.

7.14.2 Frequency

Per completed transaction for this product

7.14.3 Template Name

The Horizon receipt template name is CustRod.
7.14.4 Notes

7.14.5 Sequence

N/A

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14-0CT-2009

Page No: 86 of 264
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7.14.6 Layout and Example Content (English)
Environment Agency — Rod Licence English

The following receipt template assumes that the Environment Agency will NOT preprint any field
descriptions within the white space area — these will be derived from the relevant tag names and will be
printed along with the field data during receipt production.

45

1 2 3 4
123456789012345678901234567890123456789012

Licence Category <LICENCE_CATEGORY
Licence Type <LICENCE _TYPE.......

Forename
Surname

Home Address

Postcode
Date Of Birth
Gender <GENDER>

Further Info Requested <INFO_REQUESTED>
Issue Date&Time <TRANSACTION DATE & TIME>
Evidence Shown <ID_SHOWN>

Start DatesTime
<STARTDATE><STARTTIME> (24hr)

Trout Licence I <SURRENDERED_LICENCE_REF>

DUTY PAID <TRANSACTION_AMOUNT>

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE

Uncontrolled If Printed Or Distributed

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

87 of 264
FUJ00003498

FUJ00003498
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FUJITSU COMMERCIAL IN CONFIDENCE
T 2 3 4
123456789012345678901234567890123456789012
7.14.7 Definition (English)
Field Name Datatype Line I Char Length I Contents/Notes
No. Pos.
Licence Category 02 01-16 I 16 Label
<LICENCE_CATE I Constant 02 19-42 I 23 Derived from
GORY> <LICENCE_CATEGORY>
Licence Type 03 01-15 I 15 Label
<LICENCE_TYPE> I Constant 03 17-41 I 25 Derived from <LICENCE_TYPE>
Forename 06 01-08 I 8 Label
<FORENAME> NameLong 06 17-37 I 21 Derived from sub-field of
LICENCEE_NAME
Surname 08 01-07 I7 Label
<SURNAME> NameLong 08 17-37. I 21 Derived from sub-field of
LICENCEE_NAME
Home Address 10 01-12 I 12 Label
<ADDRESS> PAF2 10- 17 100 Derived from PAF fields within
15 <LICENCEE_ADDRESS>, excluding
County and Postcode
Postcode 16 01-08 _I 8 Label
<POSTCODE> PAF2 16 17-24 18 Derived from PAF Postcode field
within <LICENCEE_ADDRESS>
Date Of Birth 18 01-13 I 13 Label
<DOB> DateOfBirth 18 17-26 I 10 Derived from <DOB> field — format
‘DD/MMICCYY’
Gender 20 01-06 I 6 Label
<GENDER> Options 20 17-22 16 Derived from <GENDER> field —
either MALE or FEMALE
Further Info 22 01-22 I 22 Label
Requested
<INFO_REQUEST I Options 22 26-37 12 Derived from <INFO_REQUESTED>
ED> field — either:
Yes - Salmon, Yes - Coarse or No
Issue Date&Time 24 01-15 I 15 Label
<TRANSACTIOND, 24 17-41 I 25 Derived from transaction date / time.
ATE & TIME> Format dd/mm/ccyy hh:mm
Evidence Shown 26 01-15 15 Label. Only to be displayed for
Senior Concessionary licences
<ID_SHOWN> Options 26 17-41 25 Derived from <ID_SHOWN>. Only to
be displayed for Senior
Concessionary licences
Start Date&Time 28 01-10 I 10 Label. Only to be displayed for 1 Day
or 8 Day licences
<START_DATE> Datelong 28 17-41 25 Derived from <START_DATE> -
<START_TIME> Format dd/mm/ccyy
(24hrs) Two space characters followed by
<START_TIME> - Format hh:mm.
Followed by (24hrs). Only to be
displayed for 1 Day or 8 Day licences

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 88 of 264
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Trout Licence 30 01-13 I 13 Label. Only to be displayed for
upgrade licences

<SURRENDERED I NbarCode 30 17-41 I 25 Derived from

_LICENCE_REF> <SURRENDERED_LICENCE_REF>.
Only to be displayed for upgrade
licences

DUTY PAID 33 01-09 I9 Label

<TRANSACTION_ 33 17-41 I 25 Derived from Transaction Amount

AMOUNT>

7.14.8 Layout and Example Content (Welsh/English)

Environment Agency — Rod Licence Welsh/English

The following receipt template assumes that the Environment Agency will NOT preprint any field
descriptions within the white space area — these will be derived from the relevant tag names and will be
printed along with the field data during receipt production.

1 2 3 4
123456789012345678901234567890123456789012

02 I Licence Category <LICENCE_CATEGORY....
03 I Categori’r Drwydded

04 Licence Type <LICENCE_TYPE............ >
05 I Math o Drwydded
06

07 I Forename
08 I Enw Cyntaf
09 I Surname

10 I Cyfenw

11 IHome Address
12 I Cyfeiriad

13 I Cartref

17 I Postcode
18 I Cod Post

19

20 IDate Of Birth <DOB....... >
21 I Dyddiad Geni

22

23 I Gender <GENDER>

24 I Rhyw

25

26 I Further Info Requested <INFO_REQUESTED>
27 I Cais am Wybodaeth Bellach

29 Issue Date&Time <TRANSACTION DATE & TIME>
30 IDyddiad ac Amser y Dyraniad

32 I Evidence Shown <ID_SHOWN>
33 I Tystiolaeth a Ddangoswyd

35 I Start Date&Time

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 89 of 264
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<STARTDATE><STARTTIME>(24hr)
36 I Dyddiad ac Amser Cychwyn

38 I Trout Licence

39 I Trwydded Brithyllod

41 I DUTY PAID

<TRANSACTION AMOUNT>
42 I TOLL WEDI’I THALU

<SURRENDERED_LICENCE_REF>

1

2

3

4

123456789012345678901234567890123456789012

7.14.9 Definition (Welsh/English)

Field Name Datatype I Line I Char Length I Contents/Notes
No. Pos.
Licence Category 02 01-16 16 Label
<LICENCE_CATEGORY I Constant I 02 19-42 23 Derived from
> <LICENCE_CATEGORY>
Categori'r Drwydded 03 01-19 19 Label
Licence Type 04 01-12 12 Label
<LICENCE_TYPE> Constant__I 04 17-41 25 Derived from <LICENCE_TYPE>
Math o Drwydded 05 01-15 15 Label
Forename 07 01-08 8 Label
<FORENAME> NameLon I 07 17-37 21 Derived from sub-field of
g LICENCEE_NAME
Enw Cyntaf 08 01-10 10 Label
Surname 09 01-07 7 Label
<SURNAME> NameLon I 09 17 21 Derived from sub-field of
g LICENCEE_NAME
Cyfenw 10 01-06 6 Label
Home Address 1 01-12 12 Label
Cyfeiriad 12 01-09 9 Label
Cartref 13 01-07 7 Label
<ADDRESS> PAF2 11- 17 100 Derived from PAF fields within
16 <LICENCEE_ADDRESS>, excluding
County and Postcode
Postcode 17 01-08 8 Label
<POSTCODE> PAF2 17 17-24 8 Derived from PAF Postcode field
within <LICENCEE_ADDRESS>
Cod Post 18 01-08 8 Label
Date Of Birth 20 01-13 13 Label
<DOB> DateOfBir I 20 17-26 10 Derived from <DOB> field - format
th ‘DD/MM/CCYY’
Dyddiad Geni 21 01-12 12 Label
Gender 23 01-06 6 Label
<GENDER> Options 23 17-22 6 Derived from <GENDER> field —
either MALE or FEMALE
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No Sonoer?

FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
Rhyw 24 01-04 4 Label
Further Info 26 01-22 22 Label
Requested
<INFO_REQUESTED> Options 26 26-37 12 Derived from <INFO_REQUESTED>
field - either:
Yes — Salmon, Yes - Coarse or No
Cais am Wybodaeth 27 01-25 25 Label
Bellach
Issue Date&Time 29 01-15 15 Label
<TRANSACTIODATE & 29 17-41 25 Derived from transaction date /
TIME> time. Format dd/mm/ccyy hh:mm
Dyddiad ac Amser y 30 01-27 27 Label
Dyraniad
Evidence Shown 32 01-14 14 Label. Only to be displayed for
Senior Concessionary licences
<ID_SHOWN> Options 32 17-41 25 Derived from <ID_LSHOWN>. Only to
be displayed for Senior
Concessionary licences
Tystiolaeth a 33 01-24 24 Label. Only to be displayed for
Ddangoswyd Senior Concessionary licences
Start Date&Time 35 01-15 15 Label. Only to be displayed for 1
Day or 8 Day licences
<START_DATE> Datelong I 35 17-40 24 Derived from <START_DATE> -
<START_TIME> (24hrs) Format dd/mm/ccyy

Two space characters followed by
<START_TIME> - Format hh:mm.
Followed by (24hrs). Only to be
displayed for 1 Day or 8 Day

licences
Dyddiad ac Amser 36 01-24 24 Label. Only to be displayed for 1
Cychwyn Day or 8 Day licences
Trout Licence 38 01-13 13 Label. Only to be displayed for
upgrade licences
<SURRENDERED_LICE I NbarCode I 38 17-41 25 Derived from
NCE_REF> <SURRENDERED_LICENCE_REF>.
Only to be displayed for upgrade
licences
Trwydded Brithyllod 39 01-19 19 Label. Only to be displayed for
upgrade licences
DUTY PAID 41 01-09 9 Label
STRANSACTION_AMOU 41 17-41 25 Derived from Transaction Amount
>
TOLL WED THALU 42 01-17 17 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion: F
(DES/GEN/SPE/0004) bere. 1eocT-2008

Uncontrolled If Printed Or Distributed Page No: 91 of 264
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7.15 FRTS Travel Card — Customer Receipt

7.15.1. Description

This is the customer receipt for the transaction for the FRTS Travel Card product introduced at S90R.

7.15.2 Frequency

Per completed transaction for this product.

7.15.3 Template Name

The Horizon receipt template name is FRTSCard.

7.15.4 Notes

The Customer receipt is printed on the tally roll printer.

The definition below shows the template when all lines are populated.

7.15.5 Sequence

N/A

7.15.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05) I dd/mm/yyyy hh:mm TP:nn BP:bp SU:sun
06 I coeecccecc0c000000000000000000FAD: fFFEfEL
07 address 1
08 I address 2
09 I address 3
10 I address 4
11 I address 5
12 I Postcode
13
14 message
15
‘AP Body 16 I Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 Client: 1111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: VvvV
20 I Token Type: ttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnn
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: Zor 204
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FUJ00003498
FUJ00003498

22 I Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
23. I Product No: ppppp
24
Body 1 25* ICard Reference: <CARD_REF> or
<TOPUP_CARD_REF>
26*
Body 2 27* I Customer Name: <CUSTOMER_NAME..........
28* [SSS SSS SSS ENS ee
29* I Customer Address :<CUSTOMER ADDRESS. .
30* .
31*
32*
33*
34*
35* oo . <
36* I Postcode: <POST_CODE>
37*
Body 3 38* I Currency Amount: <CURRENCY_AMOUNT>
{LONG_NAME}
39* IExchange Rate: I <FCEERate>
40*
Body 4 41* I Issuance Fee: <ISSUANCE_FEE><Price>
42* ICommission Fee: <FEE1><Price>
43*
Body 6 44* I Marketing: <MARKETING>
45* IMarketing Other: <MARKETING_OTHER>
46*
47*
Advt text 48+ I <Product Message>
49
50+ I <Client Message>
31
52+ I <Global Message>
Footer 33
34
55
56 This is not a VAT receipt
57
T 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
(DES/GEN/SPE/0004) Date:

Uncontrolled If Printed Or Distributed

Page No:
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
7.15.7 Definition
Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Customer 01-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 48-52
(Non VAT) Footer 53-57
Body 1 Optional — only present if either

<CARD_REF> or
<TOPUP_CARD_REF> are present.
(Only one can be present)

Card Reference: 25* 01-15 15 Label
<CARD_REF>OR<TOPUP_CA I 25* 18-33 16 Derived from <CARD_REF> or
RD_REF> <TOPUP_CARD_REF>
Body 2 Optional — only present if
<CUSTOMER_NAME> is present.
Customer Name: 27* 01-14 14 Label
<CUSTOMER_NAME> 27-28" 18-41 24 Derived from concatenation of
(Max No Title, Forename, Initials and
Lines) Surname attributes of
<CUSTOMER_NAME>
Customer Address: 29° 01-17 17 Label
<CUSTOMER_ADDRESS> 29-35* 18 24 per Derived from concatenation of
(Max No line PAF returned address attributes
Lines) of <CUSTOMER_ADDRESS>,
excluding Country and Post Code
Postcode: 36* 01-09 9 Label
<POST_CODE> 36" 18-27 10 Derived from Post Code element

of PAF returned address
attributes of
<CUSTOMER_ADDRESS>

Body 3 Optional — only present if
<CURRENCY_AMOUNT? is
present.

Currency Amount: 38* 01-16 16 Label

<CURRENCY_AMOUNT> 38* 18-26 9 Derived from
<CURRENCY_AMOUNT>

{LONG_NAME} 38* 28-35 8 Derived from {LONG_NAME} Note:

This is not an ADC AddField it is
derived from the Long_Name of

Product

Exchange Rate: 39* 01-14 14 Label

<FCEERATE> 39° 18-23 6 Derived from <FCEERATE>
attribute of <BUREAU>

Body 4 Optional Field — Only present if
<ISSUANCE_FEE> is present.

Issuance Fee: 4 01-13 13 Label

<Price> 4at* 18-22 5 Derived from <Price> attribute of
<ISSUANCE_FEE>

Body 5 Optional Field - Only present if
<FEE1> is present.

Commission Fee: 42* 01-15 15 Label

© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion:
(DES/GEN/SPE/0004) bere. +eocT-2008

Uncontrolled If Printed Or Distributed Page No: 94 of 264
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<Price> 42" 18-23 6 Derived from <Price> attribute of
<FEE1>

Body 6 Optional Field — Only present if
<MARKETING> is present.

Marketing: 44* 01-22 22 Label

<MARKETING> 44* 24-33 10 Derived from <MARKETING>

Marketing Other: 45* 01-18 18 Label

<MARKETING_OTHER> 45* 18-27 10 Derived from
<MARKETING_OTHER>

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 98 of 264
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7.16 HomePhone Referral — Customer Receipt

7.16.1. Description

This is the customer receipt for the HomePhone Referral transaction.

7.16.2 Frequency

The HomePhone Referral receipt is produced per transaction within a customer session.

7.16.3 Template Name

The customer template name is CustHPRef

7.16.4 Notes

Issued automatically.
7.16.5 Sequence

7.16.6 Layout and Example Content

1 2 3 4
123456789012345678901234567890123456789012

Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy bh:mm ITP:tp BP:bp  SU:sun
06 OOEQQDQDODDOD000000000000000000FAD: fffffff
07 address 1
os address 2
09 address 3
10 address 4
11 address 5
12 Postcode
13
14 message
15

AP Body 16 Session Id: cc-nnnnnn
17 Txn Id: tttt
18 Client: 1111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 Token Type: ttttttt Entry: nnn
21 Ref: nnnnnnannnnnnnnnnnnnnannnannnnnnnnnnnnn
22 Amount: 999999.99s  PpPPPPPPPPPPPPPPPPPP
23 Product No: nnnnnnnnnnnnnn
24

Body1 25 Product Referral: <PRODUCT_SELECTION....>

© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 96 of 264
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Advt text

Footer

Telephone End Date: <HP_RENEWAL_MONTH>
Broadband End Date: <BB_RENEWAL_MONTH>

Customer Name:

Date of Birth:
Preferred Contact Method:

Customer Address:<CUSTOMER_ADDRESS.

E-mail Addres.

Additional Info Request: <OTHER_INFO>

<Product Message>
<Client message>

<Global Message>

This is not a VAT receipt

<CONTACT METHOD............ >

2 3 4

123456789012345678901234567890123456789012

7.16.7 Definition

Field Name Line Character I Length I Contents

No. Position
Standard AP Customer 01-15 See section 4.1 Generic Layouts
Receipt Header, AP 16-24 Generic Customer Receipts
Body, variable Advt text I 47-51
&(Non VAT) Footer 52-57
Body1
Product Referral: 25 01-17 17 Label
<PRODUCT_SELECTIO I 25 19-41 23 Derived from
N> <PRODUCT_SELECTION>
Telephone End date: 26 01-19 19 Label
<HP_RENEWAL_MONT I 26 21-25 5 Derived from
H> <HP_RENEWAL_MONTH>
Broadband End date: 27 01-19 19 Label
<BB_RENEWAL_MONT I 27 21-25 Derived from

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 97 of 264

(DES/GEN/SPE/0004)
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H> <BB_RENEWAL_MONTH>

Blank Line 28

Customer Name: 29 01-14 14 Label

<CUSTOMER_NAME> 29-30 18-41 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>

Date of Birth: 31 01-14 14

<DOB> 31 18-27 10 Derived from <DOB>

Preferred Contact 32 01-25 25 Label

Method:

<CONTACT_METHOD> I 33 15-42 28 Derived from
<CONTACT_METHOD>

Customer Address: 34 01-17 17 Label

<CUSTOMER_ADDRES I 34-40 18 24 per Derived from concatenation of

S> line PAF returned address attributes
of <CUSTOMER_ADDRESS>,
excluding Country and Post
Code

Postcode: 41 01-09 9 Label

<POST_CODE> 41 18-27 10 Derived from Post Code element
of PAF returned address
attributes of
<CUSTOMER_ADDRESS>

E-mail Address: 42 01-15 15 Label

<EMAIL> 43 03-42 40 Derived from <EMAIL>

Additional Info Request: _I 44 01-24 24 Label

<OTHER_INFO> 44 26-28 3 Derived from <OTHER_INFO>

Blank Lines 45-46

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009
Page No: 98 of 264
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FUJ00003498

7.17 Horizon On-Line Training product —- Customer Receipt

7.17.1 Purpose

This is the receipt for the Horizon On-Line Training product transaction.

7.17.2 Frequency

Per completed transaction for this product

7.17.3 Notes

The Customer receipt will be printed onto the tally roll printer.

7.17.4 Template Name

The Horizon receipt template name is CustHOLT.

7.17.5 Sequence

Chronological order of entry.

7.17.6 Layout and Example Content

1 2 3 4
123456789012345678901234567890123456789012

Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 OOCQCQQDQDQO0000000000000000000FAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17. I fxn Id: tttt
18 I Client: 111111111111111111111111111111
19 I Scheme: eeeeeeeceeeceeeceeeceeee Svc: vvvv
20 IToken Type: tttttttt Entry: nnn
21. I Ref: nnnnannnnnnnannnnnnnnnnnnnnnn
22 I Amount: 999999.99s _pppppppppppPpPPPPPPPP
23. I Product No: nnnannnnnnnnnn

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref:
Version:
(DES/GEN/SPE/0004) Date:

Uncontrolled If Printed Or Distributed
Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

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24
Body 25 I User Name:
26
27
28 I Question
29 I Question
30 I Question
31 I Question \
32. I Question <ANSWER_5>
33 I Question <ANSWER_6>
34 I Question <ANSWER_7>
35 I Question <ANSWER_8>
36 I Question <ANSWER_9>
37. I Question <ANSWER_10>
38
39 =I Result: <RESULT>/10
40
41 IA score of 8 or above is a pass.
42
43 I If you have scored less than 8 please
44 I xefer to Workbook OL5 and check your
45 I answers before you re-sit this test.
46
47
Advttext 48+ I <Product message>
49
50+ I <Client message>
51
52+ I <Global message>
Footer 33
54
35
56 This is not a VAT receipt
57

1 2 3

4

123456789012345678901234567890123456789012

7.17.7 Definition

Field Name Line No. I Character Length Contents/Notes
Positions

Standard AP Receipt 1-15 See section 4.1 Generic

Header, AP Body, variable 16-24 Layouts

Advt text & (Non VAT) 48-57 Generic Customer Receipts

Footer

Body 4

User Name: 25 01-10 10 Label

<USER_NAME> 25-26 18-41 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<USER_NAME>

Question 1: 28 01-11 11 Label

<ANSWER_1> 28 18-26 Derived from <ANSWER_1> If

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 100 of 264
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FUJ00003498

FUJ00003498

Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 2: 29 01-11 1 Label
<ANSWER_2> 29 18-26 Derived from <ANSWER_2> If
Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 3: 30 01-14 11 Label
<ANSWER_3> 30 18-26 Derived from <ANSWER_3> If
Value print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 4: 34 01-14 1 Label
<ANSWER_4> 31 18-26 Derived from <ANSWER_4> If
Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 5: 32 01-11 11 Label
<ANSWER_5> 32 18-26 Derived from <ANSWER_S> If
Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 6: 33 01-11 11 Label
<ANSWER_6> 33 18-26 Derived from <ANSWER_6> If
Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 7: 34 01-11 11 Label
<ANSWER_7> 34 18-26 Derived from <ANSWER_?> If
Value = 1 print ‘Correct’,
Value = 0 print ‘Incorrect’
Question 8: 35 01-14 1 Label
<ANSWER_8> 35 18-26 Derived from <ANSWER_8> If
Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 9: 36 01-11 1 Label
<ANSWER_9> 36 18-26 Derived from <ANSWER_9> If
Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Question 10: 37 01-14 12 Label
<ANSWER_10> 37 18-26 9 Derived from <ANSWER_10>
If Value = 1 print ‘Correct’, if
Value = 0 print ‘Incorrect’
Result: 39 01-07 7 Label
<RESULT> 39 18-19 2 Derived from <RESULT>
10 39 19/20- 3 Label (start from character
21/22 position 19 if <RESULT> = 9
or less, from 20 if <RESULT>
= 10.
A score of 8 or above is a 41 01-32 32 Hard-coded text
pass.
If you have scored less than I 43 01-37 37 Hard-coded text
8 please
tefer to Workbook OLS and 44 01-36 36 Hard-coded text
check your
answers before you re-sit this I 45 01-36 36 Hard-coded text
test.
46-47 Blank
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
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7.18 MoneyGram® Receive — Customer and Branch Receipts

7.18.1 Description

This is the customer receipt for the MoneyGram® Receive transaction.

7.18.2 Frequency

Per transaction within a customer session.

7.18.3 Template Name

The customer template name is MgmRecNew

7.18.4 Notes

The branch and customer receipts are issued automatically.

7.18.5 Sequence
Chronological order of entry.

The customer receipt is printed first, then the branch receipt.

7.18.6 Layout and Example Content (English)
English text

1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy bh:mn TP:tp BP:bp SU:sun
06 OCQDDDDDDD00000000000000000000FAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
uw address 5
12 postcode
13
14 message
15
AP Body 16 Session Id: cc-nnnnnn
17 Txn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeceeeceeeeeeeeeee Svc: vvVv
20 Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnannnnnnnnnnn
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
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22 Amount: 999999.99s  PppppppppppPPPPPPPPPP
23 Product No: nnnnnnnnnnnnnn
24
Body 1 25 I MoneyGram Ref. No.:
26
27 MoneyGram Call Ref.:
28 Receive Currency:
29 Delivery Option:
30 Receive Amount:
31 Exchange Rate:
32 Sender's First Name:
33 Sender's Middle Initial:
34 Sender's Last Name:
35+ I Message 1:
36+ I Message 2:
37 Receiver’s First Name:
38 I Receiver’s Middle Initial:
39 Receiver’s Last Name:
40+ I Receiver’s 2nd Last Name:
41+ I Receiver’s Address:
42 Postcode:
43 Receiver’s State:
44 Receiver’s Country:
45 Receiver’s Photo ID No.:
46 Receiver’s Photo ID Type:
47 Receiver’s ID State:
48 Receiver’s Date of Birth:
49+ I Receiver’s Occupation:
50
Advttext 51+ I <Product Message>
52
53+ I <Client message>
54
55+ _I <Global Message>
Footer 56
57
58
59 This is not a VAT receipt
60

1 2 3 4
123456789012345678901234567890123456789012

7.18.7 Definition (English)

Lines longer than 42 characters are wrapped to a new line; only whole words are wrapped.

Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Customer 01-15, See section 4.1 Generic
Receipt Header, AP Body, 16-24, Layouts
variable Advt text & (Non 51-55 Generic Customer Receipts
VAT) Footer 56-60
Body I
MoneyGram Ref. No.: 25 01-19 19 Label ‘MoneyGram Ref. No.:’

© Copyright Fujitsu Services Ltd 2009

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Ref: DES/GEN/SPE/0011
Version: 1.0

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<REF> 21-28 8 Derived from <REF>
26 Blank line inserted to separate

the MoneyGram® Ref. No.
and remaining data.

MoneyGram Call Ref.: 27 01-20 20 Label ‘MoneyGram Call Ref.:’

<MGCR> 22-41 20 Derived from <MGCR>

Receive Currency: 28 01-17 17 Label ‘Receive Currency’

<RCR> 19-21 3 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RCR%

Delivery Option: 29 01-16 16 Label ‘Delivery Option:’

<DOP> 18-37 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.DOP%

Receive Amount: 30 01-15 15 Label ‘Receive Amount:"

<RAM> 17-25 9 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RAM%

Exchange Rate: 31 01-14 14 Label ‘Exchange Rate:’

<ER> 16-23 8 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.ER%

Sender's First Name: 32 01-20 20 Label ‘Sender's First Name:’

<SFN> 22-35 14 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.SFN%

Sender's Middle Initial: 33 01-24 24 Label ‘Sender's Middle Initial:’

<SMI> 26 1 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.SMI%

Sender's Last Name: 34 01-19 19 Label ‘Sender's Last Name:"

<SLN> 21-40 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.SLN%

Message 1: 35 01-10 10 Label ‘Message 1:’

<MS1> 12 40 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.MS1%

Message 2: 36 01-10 10 Label ‘Message 2:’

<MS2> 12 40 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.MS2%

Receiver's First Name: 37 01-22 22 Label ‘Receiver's First Name:

<RFN> 24-37 14 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.REN%

Receiver's Middle Initial: 38 01-26 26 Label ‘Receiver's Middle
Initial:’

<RMI> 28 1 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RMI%

Receiver's Last Name: 39 01-21 21 Label ‘Receiver's Last Name:’

<RLN> 23-42 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RLN%

Receiver's 2nd Last Name: 40 01-25 25 Label ‘Receiver's 2nd Last

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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Name:’

<R2N> 27 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.R2N%

Receiver's Address: 41 01-19 19 Label ‘Receiver's Address.’

<RADD> 21 30 Derived from <RADD>
Note: the mechanism used for
handing PAF address for the
MoneyGram Send transaction
reflects that used for the
FRTSCard but includes the
postcode.

Postcode: 42 01-09 9 Label ‘Postcode:’

<Postcode> 11-30 20 Derived from Post Code
element of PAF returned
address attributes of
<RADD/Postcode>

Receiver's State: 43 01-17 17 Label ‘Receiver's State:’

<RST> 19-20 2 Derived from <RST>

Receiver’s Country: 44 01-19 19 Label ‘Receiver’s Country:’

<RCY> 21-23 3 Derived from <RCY>

Receiver's Photo ID No.: 45 01-24 24 Label ‘Receiver's Photo ID
No.:’

<RPN> 26 20 Derived from <RPN>

Receiver’s Photo ID Type: 46 01-25 25 Label ‘Receiver’s Photo ID
Type:’

<RID> 27-29 3 Derived from <RID>

Receiver’s Photo ID State: 47 01-26 26 Label ‘Receiver's Photo ID
State:’

<RPS> 28-29 2 Derived from <RPS>

Receiver's Date of Birth: 48 01-25 25 Label ‘Receiver's Date of
Birth:’

<RDB> 27-36 10 Derived from <RDB>
Format: DD/MM/CCYY

Receiver's Occupation: 49 01-22 22 Label ‘Receiver’s Occupation:’

<ROC> 24 30 Derived from <ROC>

Blank line 50

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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7.18.8 Layout and Example Content (Welsh/English)

1 2 3 4
123456789012345678901234567890123456789012
Header 01 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 Q00000000000000000000000000000FAD: f£fffff
07 address 1
08 address 2
09 address 3
10 address 4
11 address 5
12 Postcode

13

14 message

15
AP Body 16 IID Sesiwn/Session Id: cc-nnnnnn
Welsh 17. I ID Pryniant/Txn Id: tttt

18 Cleien:
19 Client: 111111111111111111111111111111

20 I Cynllun: Gwas:
21 I Scheme: eeeeeeeeeceeeeeeeeeeecee Svc: vvWV
22. I Math o Docyn: Cofnod:

23. I Token Type: tttttttt Entry: nnn
24 ICyf£/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn

25 I Swm: mop

26 I Amount: 999999.99s  ppppppppPPPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn

Body 1 29 +IMoneyGram Ref. No.:

31 I MoneyGram Call Ref.:

32 I Receive Currency:

33 I Delivery Option:

34 I Receive Amount:

35 I Exchange Rate:

36 I Sender's First Name:

37 I Sender’s Middle Initial:
38+ I Sender's Last Name:

39 I Message 1:

40 I Message 2:

41 Receiver’s First Name:

42 I Receiver’s Middle Initial:
43+ I Receiver’s Last Name:

44+ I Receiver’s 2nd Last Name:
45 I Receiver’s Address:

46 I Postcode:

47 Receiver’s State:

48 I Receiver’s Country:

49 Receiver’s Photo ID No.:

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50
Ss
52
53+

Receiver’s Photo ID Type:

Receiver’s ID State:

Receiver’s Date of Birth:

Receiver’s Occupation:

34
35+
56
S7+

Advt text

Footer

<Product Message>
<Client message>

<Global Message>

Nid Derbynneb TAW yw hon
This is not a VAT receipt

1

2

3

4

123456789012345678901234567890123456789012

7.18.9 Definition (English & Welsh/English)

Lines longer than 42 characters are wrapped to a new line; only whole words are wrapped.

Field Name Line No. I Character Length Contents/Notes
Positions

Standard AP Customer 01-15, See section 4.1 Generic

Receipt Header, AP Body, 16-28 Layouts

variable Advt text & (Non 55-59 Generic Customer Receipts

VAT) Footer 60-64

Body 1

MoneyGram Ref. No.: 29 01-19 19 Label ‘MoneyGram Ref. No.:’

<REF> 21-28 8 Derived from <REF>

MoneyGram Call Ref.: 31 01-20 20 Label ‘MoneyGram Call Ref.:’

<MGCR> 22-41 20 Derived from <MGCR>

Receive Currency: 32 01-17 17 Label ‘Receive Currency’

<RCR> 19-21 3 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RCR%

Delivery Option: 33 01-16 16 Label ‘Delivery Option:’

<DOP> 18-37 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.DOP%

Receive Amount: 34 01-15 15 Label ‘Receive Amount:’

<RAM> 17-25 9 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RAM%

Exchange Rate: 35 01-14 14 Label ‘Exchange Rate:’

<ER> 16-23 8 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.ER%

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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Sender's First Name: 36 01-20 20 Label ‘Sender's First Name:’
<SFN> 22 14 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.SFN%
Sender's Middle Initial: 37 01-24 24 Label ‘Sender's Middle Initial:’
<SMI> 26 1 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.SMI%_
Sender's Last Name: 38 01-19 19 Label ‘Sender's Last Name:’
<SLN> 21 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.SLN%
Message 1: 39 01-10 10 Label ‘Message 1:
<MS1> 12 40 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.MS1%
Message 2: 40 01-10 10 Label ‘Message 2:’
<MS2> 10 40 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.MS2%
Receiver's First Name: 41 01-22 22 Label ‘Receivers First Name:’
<RFN> 24 14 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.REN%
Receiver's Middle Initial: 42 01-26 26 Label ‘Receiver's Middle
Initial.’
<RMI> 28 4 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RMI%
Receiver's Last Name: 43 01-21 21 Label ‘Receiver's Last Name:’
<RLN> 23-42 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.RLN%
Receiver's 2nd Last Name: 44 01-25 25 Label ‘Receiver's 2nd Last
Name:’
<R2N> 27 20 Derived from
%C.OL6.APOP_RESP.APOP_RE
TURN.R2N%
Receiver's Address: 45 01-19 19 Label ‘Receiver's Address:’
<RADD> 21 30 Derived from <RADD>
Note: the mechanism used for
handing PAF address for the
MoneyGram Send transaction
reflects that used for the
FRTSCard but includes the
postcode.
Postcode: 46 01-09 9 Label ‘Postcode:’
<Postcode> 21-30 10 Derived from Post Code
element of PAF returned
address attributes of
<RADD/Postcode>
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
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Receiver's State: 47 01-17 17 Label ‘Receiver's State:’
<RST> 19-20 2 Derived from <RST>
Receiver’s Country: 48 01-19 19 Label ‘Receiver’s Country:’
<RCY> 21-23 3 Derived from <RCY>
Receiver's Photo ID No.: 49 01-24 24 Label ‘Receiver's Photo ID
No.:’
<RPN> 26 20 Derived from <RPN>
Receiver’s Photo ID Type: 50 01-25 25 Label ‘Receiver’s Photo ID
Type:
<RID> 27-29 3 Derived from <RID>
Receiver's Photo ID State: 51 01-26 26 Label ‘Receiver's Photo ID
State:’
<RPS> 28-29 2 Derived from <RPS>
Receiver's Date of Birth: 01-25 25 Label ‘Receiver's Date of
52 Birth:
<RDB> 27-36 10 Derived from <RDB>
Format: DD/MM/CCYY.
Receiver’s Occupation: 53 01-22 22 Label ‘Receiver’s Occupation:’
<ROC> 24 30 Derived from <ROC>
Blank line 54
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
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7.19 MoneyGram® Send — Customer and Branch Receipts

7.19.1 Description

This is the customer receipt for the MoneyGram® Send transaction

7.19.2 Frequency

Per transaction within a customer session.

7.19.3 Template Name

The customer template name is MgmSendNew

7.19.4 Notes

The branch and customer receipts are issued automatically.

7.19.5 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.

7.19.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 I cccccooe0 0000000 00000000000000FAD: ££ffFEE
07 ‘I address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12. I postcode
13
14 message
15.
AP Body 16 I Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 IClient: 111111111111111111111111111111
19 I Scheme: eeecccccccecceeeceeeecee Svc: VWWY
20 I Token Type: tttttttt Entry: nan
21 Ref: nnnnnnnnnnnnnannnnnnnnnnnnnann
© Copyright Fujitsu Services Ltd 2008 COMMERCIAL IN CONFIDENCE Ref. DESIGENISPEIOO11
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Body 1

Advt text

Footer

45
46

48
49+
50
os
52+

34
35
56+
57
38
59

Amount: 999999.99s
Product No:

PPPPPPPPPPPPPPPPPPPP
mnnnnnnnnnnann

MoneyGram Ref. No.:

MoneyGram RRN:
MoneyGram Call Ref.:
Receive Country Code:
Receive Currency:

Send Amount:

Delivery Option:
Receive Agent ID:
Receive Amount:

Fee Amount:

Exchange Rate:

Total Amount:

Sender’s Telephone No.:
Sender’s First Name:
Sender’s Middle Initial:
Sender’s Last Name:
Sender’s State:
Sender’s Country Code:
Sender’s
Sender’s
Sender’s
Sender's
Sender’s Date of Birth:
Sender’s Occupation:

Test Question:

Test Answer:

Message 1:

Receiver’s First Name:
Receiver’s Middle Initial:
Receiver’s Last Name:
Receiver’s 2nd Last Name:
Valid Indicator:

Estimate Rec Amount:
Estimate Rec Currency:
Estimate Exchange Rate:
Expected Date of Delivery:
Source of Funds:

Photo ID Country:
ID State

<Product Message>
<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref.
Version:
Date:

Page No:

(DES/GEN/SPE/0004)

DES/GEN/SPE/0011

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Welsh/English text

1 2 3 4
123456789012345678901234567890123456789012

Header O1 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 Q0dDD0D00000000000000000000000FAD: f£fffff
07 I address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12. I Postcode
13
14 message
15

AP Body 16 I ID Sesiwn/Session Id: cc-nnnnnn

Welsh 17. I ID Pryniant/Txn Id: tttt
18 I Cleient:
19 Client: 111111111111111111111111111111
20 Gwas:
21 eeeececeecececeeeececece Svc: vvvv
22. I Math o Docyn: Cofnod:
23 IToken Type: tttttttt Entry: nnn
24 I Cy£/Ref: nnnnnnnnnnnnnnnnannnnannnnan
25 I Swm: mop
26 I Amount: 999999.99s  pppppppPpPPPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnannnannnnnnnnn
28

Body 1 29 IMoneyGram Ref. No.:
30
31 I MoneyGram RRN:
32 IMoneyGram Call Ref.:
33 I Receive Country Code:
34 I Receive Currency:
35 Send Amount:
36 I Delivery Option:
37 I Receive Agent ID:
38 I Receive Amount:
39 Fee Amount:
40 I Exchange Rate:
41 I Total Amount:
42 ISender’s Telephone No.:
43 I Sender’s First Name:
44 I Sender's Middle Initial:
45 ISender’s Last Name:
46 Sender’s State:
47 I Sender's Country Code:
48 ISender’s ID Type:

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/0011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo:  1120f 264
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49 ISender’s ID No.:

50 ISender’s Photo ID Country:
51 I Sender's ID State

52 I Sender’s Date of Birth:
53+ I Sender's Occupation:

54 I Test Question:

55 I Test Answer:

56+ IMessage 1:

57 IReceiver’s First Name:

58 IReceiver’s Middle Initial:
59 IReceiver’s Last Name:

60+ I Receiver’s 2nd Last Name:
61 I Valid Indicator:

62 IEstimate Rec Amount:

63 IEstimate Rec Currency:

64 IEstimate Exchange Rate:

65 IExpected Date of Delivery:
66 I Source of Funds:

67
Advttext 68 I <Product Message>
69
10+ I <Client message>
nn
Ta+_I<Global Message>
Footer B
14
75 Nid Derbynneb TAW yw hon
16 This is not a VAT receipt
11
T 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009. COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004)

Version:
Date:
Page No:

1.0
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7.19.7 Definition (English & Welsh/English)

Lines longer than 42 characters are wrapped to a new line; only whole words are wrapped.

Field Name Line No. Char Length Contents/Notes
Posns
English I Welsh

Standard AP 01-15 1-15 See section 4.1 Generic Layouts

Receipt Header, 16-24 16-28 Generic Customer Receipts

AP Body, variable 64-68 68-72

Advt text & (Non 69-73 73-77

VAT) Footer

Body 1

Blank line 26 30

MoneyGram Ref. 25 29 01-19 19 Label ‘MoneyGram Ref. No.:’

No.:

<REF> 21-28 8 Derived from <REF>
Format: nnnnnnnn

Blank line 26 30 Blank line inserted to separate the
MoneyGram® Ref. No. and
remaining data.

MoneyGram RRN 27 31 01-14 14 Label ‘MoneyGram RRN:’

<MGR> 16-25 10 Derived from <MGR>
Format: MGnnnnnnnn

MoneyGram Call 28 32 01-20 20 Label ‘MoneyGram Call Ref.:’

Ref.:

<MGCR> 22-41 20 Derived from <MGCR>

Receive Country 29 33 01-21 21 Label ‘Receive Country Code:’

Code:

<RCY> 23-25 3 Derived from <RCY>
Format: nnn

Receive Currency: 30 34 01-17 17 Label ‘Receive Currency’

<RCR> 19-21 3 Derived from <RCR>
Format: nnn

Send Amount: 31 35, 01-12 12 Label ‘Send Amount:

<SA> 14-22 9 Derived from
%C.OL5.APOP_RESP.APOP_RETU
RN.SA%

Delivery Option: 32 36 01-16 16 Label ‘Delivery Option:’

<DOP> 18-32 15 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.DOP%

Receive Agent ID: 33 37 01-17 17 Label ‘Receive Agent ID:’

<RA> 19-28 10 Derived from <RA>
Format: nnnnnnnnnn

Receive Amount: 34 38 01-15 15 Label ‘Receive Amount:’

<RAM> 17-33 17 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.RAM%

Fee Amount: 35 39 01-11 11 Label ‘Fee Amount:’

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 114 of 264
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<FA> 13-21 9 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.FA%

Exchange Rate: 36 40 01-14 14 Label ‘Exchange Rate:’

<ER> 16-28 13 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.ER%

Total Amount: 37 41 01-13 13 Label ‘Total Amount:’

<TAM> 15-23 9 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.TAM%

Sender's 38 42 01-23 23 Label ‘Sender’s Telephone No.:’

Telephone No.:

<SHP> 25-42 16 Derived from <SHP>

Sender's First 39 43 01-20 20 Label ‘Sender's First Name:’

Name:

<SFN> 22-35 14 Derived from <SFN>

Sender's Middle 40 44 01-24 24 Label ‘Sender’s Middle Initial:’

Initial:

<SMI> 26 1 Derived from <SMI>

Sender's Last 41 45 01-19 19 Label ‘Sender’s Last Name:’

Name:

<SLN> 21-40 20 Derived from <SLN>

Sender's State: 42 46 01-15 15 Label ‘Sender's State:’

<SST> 17-18 2 Derived from <SST>

Sender's Country 43 47 01-22 22 Label ‘Sender’s Country Code:’

Code:

<SCY> 24-26 3 Derived from <SCY>

Sender ID Type: 44 48 01-15 15 Label ‘Sender ID Type:’

<SID> 17-19 3 Derived from <SID>

Sender ID No.: 45 49 01-14 14 Label ‘Sender ID No.:’

<SIN> 16-35 20 Derived from <SIN>

Sender Photo ID 46 50 01-24 24 Label ‘Sender Photo ID Country:’

Country:

<SPCY> 26-28 3 Derived from <SPCY>

Sender ID State: 47 54 01-16 16 Label ‘Sender ID State:’

<SIS> 18-19 2 Derived from <SIS>

Sender's Date of 48 52 01-23 23 Label ‘Sender’s Date of Birth:’

Birth:

<SDB> 25-34 10 Derived from <SDB>
Format: DD/MM/CCYY

Sender's 49 53 01-20 20 Label ‘Sender’s Occupation:

Occupation:

<SOC> 22 30* Derived from <SOC>

Test Question: 50 54 01-14 14 Label ‘Test Question’

<TQ> 16-35 20 Derived from <TQ>

Test Answer: $1 55 01-12 12 Label ‘Test Answer:”

<TA> 14-33 20 Derived from <TA>

Message 1: 52 56 01-10 8 Label ‘Message 1:

<MS1> 12 40* Derived from <MS1>

Receiver’s First 53 57 1 22 Label ‘Receiver’s First Name:’

Name:

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 115 of 264
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<RFN> 24 14 Derived from
%C.OL4.APOP_RESP.APOP_RETU
RN.REN%

Receivers Middle 54 58 01-26 26 Label ‘Receiver’s Middle Initial:’

Initial:

<RMI> 28 1 Derived from
%C.OL4.APOP_RESP.APOP_RETU
RN.RMI%

Receiver's Last 55 59 01-21 21 Label ‘Receivers Last Name:’

Name:

<RLN> 23-42 20 Derived from
%C.OL4.APOP_RESP.APOP_RETU
RN.RLN%

Receiver’s 2nd Last 56 60 01-25 25 Label ‘Receiver’s 2nd Last Name:’

Name:

<R2N> 27 20 Derived from
%C.OL4.APOP_RESP.APOP_RETU
RN.R2N%

Valid Indicator: 57 61 01-16 16 Label ‘Valid Indicator:’

<vi> 18 1 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.VI%

Estimate Rec 58 62 01-20 20 Label ‘Estimate Rec Amount:’

Amount:

<ERAM> 22-40 21 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.ERAM%

Estimate Rec 59 63 01-22 22 Label ‘Estimate Rec Currency:’

Currency:

<ERCR> 24-36 3 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.ERCR%

Estimate Exchange 60 64 01-23 23 Label ‘Estimate Exchange Rate:’

Rate:

<EER> 25-37 13 Derived from
%C.OL3.APOP_RESP.APOP_RETU
RN.EER%

Expected Date of 61 65 01-26 26 Label ‘Expected Date of Delivery:’

Delivery:

<EDD> 28-37 10 Derived from
%C.OL5.APOP_RESP.APOP_RETU
RN.EDD%
Format: DD/MM/CCYY

Source of Funds: 62 66 01-16 16

<SOFU> 18-37 20

Blank line 63 67

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 116 of 264
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FUJ00003498
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7.20 MoneyGram® Cancel Send — Customer and Branch
Receipts
7.20.1 Description
This is the customer receipt for the MoneyGram® Cancel Send transaction.
7.20.2 Frequency
Per transaction within a customer session.
7.20.3 Template Name
The customer template name is MgmCanNew
7.20.4 Notes
The branch and customer receipts are issued automatically.
7.20.5 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.
7.20.6 Layout and Example Content
English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 TP:tp BP:bp SsU:sun
06 I ecceccce0000000000000000000000FAD: fff ffff
07 I address 1
08 I address 2
09 address 3
10 I address 4
11 I address 5
12 I postcode
13
14 message
15
AP Body 16 I Session Id: cc-nnnnan
17 2: tttt
18 411111111111111111111111111111
19 1 eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvV
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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FUJ00003498

Body 1

Advt text

Footer

Welsh/English text

Token Type: tttttttt Entry: nnn
Ref: nnnnnnnnnnnnnnnnnnnnannnannn
Amount: 999999.99s  PpppppppppPPPPPPPPPP
Product No: annnnnnnnnnnnn

MoneyGram Ref No.:

MoneyGram Call Ref:

Send Reversal Reason:
Sender's First Name:
Sender's Middle Initial:
Sender's Last Name:
Receiver’s First Name:
Receiver’s Middle Initial:
Receiver’s Last Name:
Receiver’s 2nd Last Name:
Send Amount:

Fee Amount:

Refund Amount:

Reversal Type:

Fee Refund:

<Product Message>
<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

1 2 3 4
123456789012345678901234567890123456789012

Header 01 Swyddfa’r Post Cyf.

02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 TP:tp BP:bp SU: sun
06 I ccccceeenc00000cco000000ooO000FAD: FEFEFFE
07 address 1
08 address 2
09 I address 3
10 I address 4
11 I address 5
12 Postcode
13

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPEI0011

Version
Uncontrolled If Printed Or Distributed (DES/GEN/SPE/0004) Pane no ae zo08
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
14 message
15
AP Body 16 I ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17. I ID Pryniant/Txn Id: tttt
18 I Cleient:
19 I Client: 111111111111111111111111111111
20 I Cynllun: Gwas:
21 I Scheme: eeeeeeceeceeeeeeeeeeeeee Svc: vvvV
22. IMath o Docyn: Cofnod:
23 I Token Type: tttttttt Entry: non
24 ICyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
25 I Swm: mop
26 I Amount: 999999.99s  PpPpPPPPPPPPPPPPPPPPP
27 I Rhif y Cynnyrch/Product No: nnnnnnnannnnnn
28
Body I 29
30 I MoneyGram Ref No.:
31
32 I MoneyGram Call Ref:
33. I Send Reversal Reason:
34 I Sender’s First Name:
35 I Sender's Middle Initial:
36 I Sender's Last Name:
37 I Receiver’s First Name:
38 I Receiver’s Middle Initial:
39 I Receiver’s Last Name:
40+ I Receiver’s 2nd Last Name:
41 I Send Amount:
42 I Fee Amount:
43 I Refund Amount:
44 I Reversal Type:
45 I Fee Refund:
46
47
Advttext 48+ I <Product Message>
49
50+ I <Client Message>
51
52+ I <Global Message>
Footer 33
54
55
56 This is not a VAT receipt
57
T 2 3 4
123456789012345678901234567890123456789012
7.20.7 Definition (English & Welsh/English)
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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Field Name Line No. Char Length Contents/Notes
English I Welsh Posns

Standard AP 01-15, I 01-15 As for standard AP receipt header

Customer Receipt 16-24 16-28 (see section 4.1 Generic Layouts

Header, AP Body, 44-48 I 48-52 Generic Customer Receipts)

variable Advt text , 49-53 53-57 except that Date/Time are not

(Non VAT) Footer printed (line 5).

Body L

Blank line 25 29

MoneyGram Ref 26 30 01-18 18 Label ‘MoneyGram Ref No.:’

No.:

<REF> 20-27 8 Derived from <REF>

Blank line 27 34

MoneyGram Call 28 32 01-20 20 Label ‘MoneyGram Call Ref.:’

Ref.:

<MGCR> 22-41 20 Derived from <MGCR>

Send Reversal 29 33 01-21 21 Label ‘Send Reversal Reason:

Reason:

<SRR> 23-25 2 Derived from <SRR>

Sender's First 30 34 01-20 20 Label ‘Sender's First Name:’

Name:

<SFN> 22-35 14 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.SFN%

Sender's Middle 31 35 01-24 24 Label ‘Sender's Middle Initial:’

Initial:

<SMI> 26 1 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.SMI%

Sender's Last 32 36 01-19 19 Label ‘Sender’s Last Name:’

Name:

<SLN> 21-40 20 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.SLN%

Receiver’s First 33 37 01-22 22 Label ‘Receiver’s First Name:”

Name:

<RFN> 24-37 14 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.REN%

Receiver's Middle 34 38 01-26 26 Label ‘Receiver’s Middle Initial:’

Initial:

<RMI> 28 1 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.RMI%

Receiver's Last 35 39 01-21 21 Label ‘Receiver's Last Name:’

Name:

<RLN> 23-42 20 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.RLN%

Receiver's 2nd Last 36 40 01-25 25 Label ‘Receiver’s 2nd Last Name:

Name:

<R2N> 27 20* Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.R2N%

Send Amount: 37 41 01-12 12 Label ‘Send Amount:

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 120 of 264
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<SA> 14-22 9 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.SA%

Fee Amount: 38 42 01-11 11 Label ‘Fee Amount:’

<FA> 13-21 9 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.FA%

Refund Amount: 39 43 01-13 13 Label ‘Refund Amount:’

<TAM> 15-23 9 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.TAM%

Reversal Type: 40 44 01-14 14 Label ‘Reversal Type:’

<RT> 16 1 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.RT%
Format: C or R

Fee Refund: 41 45 01-11 11 Label ‘Fee Refund:’

<FRI> 13 1 Derived from
%C.OL10.APOP_RESP.APOP_RET
URN.FRI%

Blank line 42-43 I 46-47

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 121 of 264
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7.21 MoneyGram® Amend — Customer and Branch Receipts

7.21.1. Description

This is the customer receipt for the MoneyGram® Amend Receipt transaction.

7.21.2 Frequency

Per transaction within a customer session.

7.21.3 Template Name

The customer template name is MgmAmdNew

7.21.4 Notes

The branch and customer receipts are issued automatically.

7.21.5 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.

7.21.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun

06 OPODQDD0DODD000000000000000000000FAD: fffffff
07 address 1
08 address 2
09 address 3
10 I address 4
i address 5
12. I postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17 Txn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: VvVV
20 Token Type: tttttttt Entry: nnn
21. I Ref: nnnnnnnnnnnnannnannnnnnnnnnnnn

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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FUJ00003498

Body 1

Advt text

Footer

Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
Product No: nnnnnnannnnnnnn

MoneyGram Ref. No.:
MoneyGram Call Ref:
Receiver’s First Name:
Receiver’s Last Name:
Receiver’s 2nd Last Name:
<Product Message>

<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

1 2 3 4
123456789012345678901234567890123456789012

Header 01 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 PLQDDDODD0000000000000000000000FAD: fffffffE
07 address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12 I Postcode
13
14 message
15
AP Body 16 ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17 I ID Pryniant/Txn Id: tttt
18 Cleient:
19 I Client: 111111111111111111111111111111
20 I Cynllun: Gwas:
21 I Scheme: eeeeeeeceeeeeececeeeeeee Svc: vvvV
22. I Math o Docyn: Cofnod:
23 IToken Type: tttttttt Entry: nnn
24 I Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
25 I Swm: mop
26 I Amount: 999999.99s  ppppppppppPpPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PageNo:  1230f 264
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Body! 29

Advt text

36+
37
38+
39
40+

Footer 41

42
43
44
45

7.21.7 Definition (English & Welsh/English)

MoneyGram Ref No.:
MoneyGram Call Ref:
Receiver’s First Name:
Receiver’s Last Name:
Receiver’s 2nd Last Name:
<Product Message>

<Client message>

<Global Message>

Nid Derbynneb TAW yw hon
This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

Note that lines longer than 42 characters are wrapped to a new line; only whole words are wrapped.

Field Name Line No. Char Length Contents/Notes
Posns

English I Welsh
Standard AP 01-15 01-15 See section 4.1 Generic Layouts
Customer Receipt 16-24 16-28 Generic Customer Receipts
Header, AP Body, 32-36 36-40
variable Advt text , 37-41 41-45
(Non VAT) Footer
Body 1
MoneyGram Ref. 25 29 01-19 19 Label ‘MoneyGram Ref. No.:’
No.:
<REF> 21-28 8 Derived from <REF>

26 30 Blank line inserted to separate the
MoneyGram® Ref. No. and
remaining data.

MoneyGram Call 27 31 01-20 20 Label ‘MoneyGram Call Ref.:’
Ref:
<MGCR> 22-41 20 Derived from <MGCR>
Receiver's First 28 32 01-22 22 Label ‘Receiver's First Name:’
Name:
<RFN> 24-37 14 Derived from <RFN>
Receiver's Last 29 33, 01-21 21 Label ‘Receiver's Last Name:’
Name:
<RLN> 23-42 20 Derived from <RLN>
Receiver’s 2nd Last 30 34 01-25 25 Label ‘Receiver’s 2nd Last Name:’
Name:

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

(DES/GEN/SPE/0004)

COMMERCIAL IN CONFIDENCE

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 124 of 264
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<R2N> 27 20 Derived from <R2N>

Blank line 31 35,
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011

Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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7.22 MVLs Received — Branch Receipt

7.22.1. Description

This is the branch receipt for the reconciliation of MVLs received.

7.22.2 Frequency

As required.

7.22.3 Template Name

The template name is MVLRecBranch

7.22.4 Notes

The branch receipt is printed onto the tally roll printer.
7.22.5 Sequence

7.22.6 Layout and Example Content
English text

1 2 3 4
123456789012345678901234567890123456789012

AP Header 01 I CP9PQEDQQQQDDOOQQ000000000000000FAD: fffffff

02 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
03
04 message
05 message
06
07 *** Branch Copy — Retain ***
08
AP Body 09 I Session Id: cc-nnnnnn

10 I Txn Id: tttt

09 I Client: 111111111111111111111111111111

10 I Scheme: eeeeeeeceecceeceeeceeeee Svc: VW
11 I Token Type: tttttttt Entry: nnn
12 I Ref: nnnnnnnnannnnnnnnnnnnnnnnnan

13 I Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
14 I Product No: nnnnnnnnnnnnnn

Body 1 16 I To/From Office: <FADCODE>
17 I Rem In Session Id: <RIAD_ID.>
18 I Rem Out Session Id: <ROAD_ID.>
19 IRem In Session Id: <RICL_ID.>
20 I Rem Out Session Id: <ROCL_ID.>
21 I NBSC Reference No: <NBSC_REF>

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref:
Version:
(DES/GEN/SPE/0004) Date:

Uncontrolled If Printed Or Distributed
Page No:

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22

Body 2 23 I Range 1 Start: <START_RANGE1>
24 I Range 1 End: <END_RANGE1. .>
25 I Total in Range 1: <RANGE1.....>
26 I Range 2 Start: <START_RANGE2>
27 I Range 2 End: <END_RANGE2. .>
28 I Total in Range 2:  <RANGE2..... >
29 I Range 3 Start: <START_RANGE3>
30 I Range 3 End: <END_RANGE3. .>
31 I Total in Range 3:  <RANGE3..... >
32 I Range 4 Start: <START_RANGE4>
33 I Range 4 End: <END_RANGE4. .>
34 I Total in Range 4: <RANGE4.....>
35 I Range 5 Start: <START_RANGES>
36 I Range 5 End: <END_RANGES. .>
37 I Total in Range 5:  <RANGES..... >
38
39 I Total no. of discs: <RESULT..... >
40

Footer 41

1 2 3 4

123456789012345678901234567890123456789012

7.22.7 Definition

Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Branch Receipt I 01-8 See section 4.1 Generic
Header, AP Body and Footer I 09-15 Layouts
41 Generic Customer Receipts
Body 1
To/From Office: 16 01-15 15 Label
<FADCODE> 16 21-27 7 Derived from <FADCODE>
Rem In Session Id: 17 01-18 18 Label
<RIAD_ID> 17 21-30 10 Derived from <RIAD_IID>
Rem Out Session Id: 18 01-19 19 Label
<ROAD_ID> 18 21-30 10 Derived from <ROAD_ID>
Rem In Session Id: 19 01-18 18 Label
<RICL_ID> 19 21-30 10 Derived from <RICL_ID>
Rem Out Session Id: 20 01-19 19 Label
<ROCL_ID> 20 21-30 10 Derived from <ROCL_ID>
NBSC Reference No: 21 01-18 18 Label
<NBSC_REF> 21 21-29 9 Derived from <NBSC_REF>
Body 2 Up to five entries. Lines for
groups that are not populated
are suppressed.
Blank line 22
Range 1 Start: 23 01-14 14 Label
<START_RANGE1> 23 21-32 13 Derived from 1* 13 digits of
<START_RANGE1>
Note: length could be 7, 13 or
14.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 127 of 264
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FUJ00003498

Range 1 End: 24 01-12 12 Label

<END_RANGE1> 24 21-33 13 Derived from 1% 13 digits of
<END_RANGE1>
Note: length could be 7, 13 or
14.

Total in Range 1: 25 01-17 17 Label

<RANGE1> 25 21-33 13 Derived from <RANGE1>

Range 2 Start: 26 01-14 14 Label

<START_RANGE2> 26 21-33 13 Derived from 1* 13 digits of
<START_RANGE2>

Range 2 End: 27 01-12 12 Label

<END_RANGE2> 27 21-33 13 Derived from 1% 13 digits of
<END_RANGE2>

Total in Range 2: 28 01-17 17 Label

<RANGE2> 28 21-33 13 Derived from <RANGE2>

Range 3 Start: 29 01-14 14 Label

<START_RANGE3> 29 21-33 13 Derived from 1* 13 digits of
<START_RANGE3>

Range 3 End: 30 01-12 12 Label

<END_RANGE3> 30 21-33 13 Derived from 1% 13 digits of
<END_RANGE3>

Total in Range 3: 31 01-17 17 Label

<RANGE3> 31 21-33 13 Derived from <RANGE3>

Range 4 Start: 32 01-14 14 Label

<START_RANGE4> 32 21-33 13 Derived from 1* 13 digits of
<START_RANGE4>

Range 4 End: 33 01-12 12 Label

<END_RANGE4> 33 21-33 13 Derived from 1* 13 digits of
<END_RANGE4>

Total in Range 4: 34 01-17 17 Label

<RANGE4> 34 21-33 13 Derived from <RANGE4>

Range 5 Start: 35 01-14 14 Label

<START_RANGE5S> 35 21-33 13 Derived from 1% 13 digits of
<START_RANGES>

Range 5 End: 36 01-12 12 Label

<END_RANGES> 36 21-33 13 Derived from 1* 13 digits of
<END_RANGES>

Total in Range 5: 37 01-17 17 Label

<RANGES> 37 21-33 13 Derived from <RANGES>

Blank line 38

Total no. of discs: 39 01-19 19 Label

<RESULT> 39 21-33 13 Derived from <RESULT>

Blank line 40

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 128 of 264
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7.23 National Savings and Investments — Customer Receipt

7.23.1 Description

This is the customer receipt for where the transaction requires the minimum information on the receipt
for the product. It is used for the National Savings and Investments products. It was introduced at S75R.

7.23.2 Frequency

Per completed transaction for the product

7.23.3 Template Name

The Horizon receipt template name is NoADC.
7.23.4 Notes

7.23.5 Sequence
N/A

7.23.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I ccocec0c0000000000000000000000FAD: fffffFE

07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17. ITxn Id: tttt
18 I Client: 111111111111111111111111111111
19 I Scheme: eeeeeceeeececeeceeeeeece Svc: VvVV
20 I Token Type: tttttttt Entry: nnn
21. I Ref: nmnnnnannnnnnnnnnnannnnannnn
22 I Amount: 999999.99s  pppppppppppppPPPPPPP
23__I Product No: nnnnnnnnnnnnnn

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 129 of 264
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24
Advttext 25+ I <Product Message>
26
21 I <Client Message>
28
29 I <Global Message>
Footer 30
31
32
33 This is not a VAT receipt
34
1 2 3 4
123456789012345678901234567890123456789012
7.23.7 Definition (English)
Field Name Line Character Length I Contents/Notes
Number _I Position
Standard AP Customer 01-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text , (Non 25-29
VAT) Footer 30-34

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

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7.24 NS&I Investment Account Deposit — Customer Receipt

7.24.1 Description

This is the customer receipt for the NS&I Investment Account Deposit transaction. It is used for the ADC
Subsequent Deposits non barcoded product.

7.24.2 Frequency

Per NS&I Investment Account Deposit transaction within a customer session.

7.24.3 Template Name

The Horizon receipt template name is NSIIA.

7.24.4 Notes

The customer receipt is issued automatically.

7.24.5 Sequence

Chronological order of entry.

7.24.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mn TP:tp BP:bp SU:sun
06 I coceecccceeccccooe0ccoo00000oFAD: ££FFEFE
07 I address 1
08 address 2
09 I address 3
10 I address 4
1 address 5
12 Postcode
1B
14 message
15
16 Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 IClient: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnnannnnnnnnnn
© Copyright Fujitsu Services Ltd 2008 COMMERCIAL IN CONFIDENCE Ref. DESIGENISPEIOO11
Version
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14007-2008

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Body 1

Advt text

Footer

Welsh/English text

Amount: 999999.99s mopppppppPpPPPPPPPPPP
Product No: nnnn

Account Number: <CUSTOMER_REF1>

<Product Message>
<Client Message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

1 2 3 4
123456789012345678901234567890123456789012

Header OL Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I ccceeeee0000000000000000000000FAD: fffEFEE
07 (I address 1
08 address 2
09 I address 3
10 I address 4
11 I address 5
12 I postcode
13
14 message
15
APBody 16 I ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17 ID Pryniant/Txn Id: tttt
18 I Cleient:
19 Client: 111111111111111111111111111111
20 I Cynllw Gwas:
2 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
22. IMath o Docyn: Cofnod:
23 IToken Type: tttttttt Entry: nnn
24 I Cyf£/Ref: nnnnnnnnnnnnannnnnnnnnannnnan
25 I Swm: mop
26 I Amount: 999999.99s  PppppppppppppPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnannnnnnnnn
28
Body 1 29 I Account Number: <CUSTOMER_REF1>
30 I Rhif y Cyfrif:
31
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: 132 0f 264
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32
Advt text 33+ I <Product Message>
34
35+ I <Client Message>
36
37+ _I<Global Message>
Footer 38
39
40
41 This is not a VAT receipt
42
1 2 3 4
123456789012345678901234567890123456789012
7.24.7 Definition (English & Welsh/English)
Field Name Line No. Char Length Contents/Notes
Posns
English I Welsh
Standard AP 1-15 1-15 See section 4.1 Generic Layouts
Customer Receipt 16-24 16-28 Generic Customer Receipts
Header, AP Body, 28-32 33-37
variable Advt text , 33-37 38-42
(Non VAT) Footer
Body 1
Account Number: 25 29 01-15 I 15 Label
<CUSTOMER_REF1 25 29 18-27 [9 Derived from <CUSTOMER_REF1>
>
Rhif y Cyfrir: 30 01-14 I 14 Label
Blank Lines 26-27 31-32
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
Uncontrolled If Printed Or Distributed (DES/GEN/SPE/0004) Date: 14-0CT-2008

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7.25 NS&l APOP — Customer and Branch Receipts

7.25.1 Description

This is the customer copy of the AP customer receipt for the transaction

7.25.2 Frequency

Per AP transaction within a customer session.

7.25.3 Template Name

The customer template name is NSANDI.

7.25.4 Notes

The branch and customer receipts are issued automatically.

7.25.5 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.

7.25.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun

06 QOOCOOOQOQDOODOOQOQODOOOOOOOCOCOCFAD: fffffLE
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 postcode

14 message

AP Body 16 I Session Id: cc-nnnann
17 Txn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 Token Type: tttttttt Entry: nnn
21. I Ref: nnnnnnnnnnnnnnnnnnnnnnannnnan

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FUJ00003498

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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Body 1 25

Advt text = 28+

Footer 33

Welsh/English text

Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
Product No: nnannnnnnnnnnnn

Customer Ref: nnnnnnnnnnnnnnnnnannnnnnnnnn
Product Code: ppp

<Product Message>
<Client message>

<Global Message>

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

1 2 3 4
123456789012345678901234567890123456789012

Header 01 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 I coceeccc0000000000000000000000FAD: fff fffE
07 address 1
08 I address 2
09 address 3
10 address 4
11 address 5
12 I postcode
13
14 message
15

AP Body 16 ID Sesiwn/Session Id: cc-nnnnnn

Welsh 17 I ID Pryniant/Tan Id: tttt
18 I Cleient:
19 I Client: 111111111111111111111111111111
20 I cyniiun: Gwas:
21 I Scheme: eeeeeeeeeeeeeeeceeeceeee Svc: vvvv
22. I Math o Docyn: Cofnod:
23 I Token Type: tttttttt Entry: nnn
24 I Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
25 I Swm: mop
26 I Amount: 999999.99s  ppppppppppPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnannnnnnnn
28

Body 1 29+ I Cyf. Cwsmer/Customer Ref:

nnannnnannnnannnnnnannnnannnn
30 I Cod Cynnyrch/Product Code: ppp
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No tee
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3
32
33
34
Advt text 35+ I <Product Message>
36
37+ I <Client message>
38
39+ I <Global Message>
Footer 40
41
42 Nid Derbynneb TAW yw hon
43 This is not a VAT receipt
44
T 2 3 4
123456789012345678901234567890123456789012
7.25.7 Definition (English & Welsh/English)
Field Name Line No. Char Length Contents/Notes
Posns
English I Welsh
Standard AP 1-15 1-15 See section 4.1 Generic Layouts
Customer Receipt 16-24 16-28 Generic Customer Receipts
Header, AP Body, 28-32 35-39
variable Advt text & 33-37 40-44
(Non VAT) Footer
Customer Ref 25 01-13 13 Label ‘Customer Ref."
29 01-25 25 Label ‘Cyf. Cwsmer/Customer Ref:'
<REF> 25 29+ I 15-42 28 Derived from
ONLINE_ENQ.APOP_RESP.APOP_R
ETURN.REF,REF
Product Code 26 01-13 13 Label ‘Product Code:”
30 01-26 26 Label ‘Cod Cynnyrch/Product
Code:"
<PRODUCT> 26 30 15-17 3 Derived from
ONLINE_ENQ.APOP_RESP.APOP_R
ETURN.PRODUCT, PRODUCT

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7.26 No Receipt

7.26.1 Description

This is the customer receipt for where the transaction requires only a single line of text. It was introduced
at S75R. The use of this template will allow the standard two AP receipt clerk dialogues to remain
unchanged. It is intended to be used when no customer receipt is required and will initially be used in
support of money laundering products / transactions.

7.26.2 Frequency

Per completed transaction for this product

7.26.3 Template Name

The Horizon receipt template name is NoReceipt.

7.26.4 Notes

7.26.5 Sequence

N/A
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7.26.6 Layout and Example Content

1 2 3 4
123456789012345678901234567890123456789012

03 There is no Customer Receipt associated
04 with this transaction

1 2 3 4
123456789012345678901234567890123456789012

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
a (DES/GEN/SPE/0004) Date: 14-OCT-2009
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7.27 Parcelforce Guaranteed Delivery Date Calculator
Service — Customer Receipt

7.27.1. Description

This is the Customer receipt for the Parcelforce Guaranteed Delivery Date Calculator Service
transaction introduced at T82.

7.27.2 Frequency

The receipts are produced per AP transaction within a customer session where requested by the
customer (it is possible to perform an ADC lookup transaction without printing a receipt).

7.27.3 Template Name

The Horizon receipt template name is KPGQuote.

7.27.4 Notes

The Parcelforce Guaranteed Delivery Date Calculator Service branch & customer receipts are issued
automatically once the clerk selects that a receipt is required.

7.27.5 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.

7.27.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp sU:sun

06 Oo0000000000000000000000000000FAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
il address 5
12 Postcode

14 message

AP Body 16 Session Id: 01-5643

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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Body 1 25

Advt text = 32

Footer 41

45

Welsh/English text

Txn Id: 32
Client: Parcelforce Worldwide
Scheme: Estimated Delivery Date Svc: 5

Token Type: BC Entry: 0
Ref: 1234567891234567891
Amount: 0.00 Cash

Product No: 6599

Expected Posting Date: 20/02/2008

Destination City: Hunyuan
Destination State: Shanxi
Destination Postcode: 037401
Destination Country: China

Estimated Delivery Date: 03/03/2008

The estimated delivery date given above

applies when the item is presented for

posting prior to the branch's cut-off

time on the date shown. A guaranteed
delivery date will be provided,

if available, upon subsequent posting.

All dates given exclude time in Customs,
where applicable.

This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

1 2 3 4
123456789012345678901234567890123456789012

Header o1 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I Cccccccec0c0c00000000000000000FAD: FfffffE
07 I address 1
08 I address 2
09 I address 3
10 I address 4
11 I address 5
12 I Postcode
13
14 message
15
APBody 16 IID Sesiwn/Session Id: cc-nnnnnn
17 I ID Pryniant/Txn Id: tttt
18 I Cleient:
© Copyright Fujitsu Services Ltd 2009. COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
a (DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) Page No 440 of 264
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Body 1 29

Advt text 36

45

Client: Parcelforce Worldwide

¢Cynllu: Gwas:
Scheme: Estimated Delivery Date Svc
Math o Docyn: Cofnod:
Token Type:BC Entry:0
Cyf/Ref: 1234567891234567891

Swm: Arian Parod
Amount: 0.00 Cash

Rhif y Cynnyrch/Product No: 6599

Expected Posting Date: 20/02/2008

Destination City: Hunyuan
Destination State: Shanxi
Destination Postcode: 037401
Destination Country: China

Estimated Delivery Date: 03/03/2008

Mae’r amcangyfrif uchod o’r dyddiad
dosbarthu yn amodol ar gyflwyno’r
eitem iw phostio cyn amser terfynol
y gangen a nodir. Rhoddir dyddiad
dosbarthu gwarantedig wedyn,
os ces modd, adeg y postio.

Nid yw'r Dyddiad Gwarantedig yn cynnwys
Yr amser gyda’r Tollau, os digwydd hynny.

The estimated delivery date given above

applies when the item is presented for

posting prior to the branch's cut-off

time on the date shown. A guaranteed
delivery date will be provided,

if available, upon subsequent posting.

All dates given exclude time in Customs,
where applicable.

Footer
Nid Derbynneb TAW yw hon
This is not a VAT receipt
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009. COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
a (DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed Page No 141 of 264
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FUJITSU COMMERCIAL IN CONFIDENCE
7.27.7 Definition (English & Welsh/English)
Field Name Line No. Char Length Contents/Notes
Posns
English Welsh
Standard AP 01-15 01-15 See section 4.1 Generic
Customer Receipt I 16-24 16-28 Layouts
Header, AP Body, I 32-40 36-54 Generic Customer Receipts
(Non VAT) Footer_I 41-45 55-59
Body 1
Expected Posting I 25 29 01-22 I 22 Label ‘Expected Posting Date:’
Date:
<DTE> 26-35 I 10 Derived from <DTE>
Format: dd/mm/yyyy
Destination City: 26 30 01-17 I 17 Label ‘Destination City:’
<DCTY> 26-42 I 17 Derived from <DCTY>,
truncated in necessary
Format: ceccececcececcccce
Destination State:_I 27 31 01-18 I 18 Label ‘Destination State:’
<DSTE> 26-42 I 17 Derived from <DSTE>,
truncated in necessary
Format_ccccceccccccceccce
Destination 28 32 01-21 I 21 Label ‘Destination Postcode:’
Postcode:
<DPCD> 26-42 I 17 Derived from <DPCD>,
truncated in necessary
Format_cccccecccccccecece
Destination 29 33 01-16 16 Label ‘Destination Country:’
Country:
<DCTRY> 26-35 =I 10 Derived from <DCTRY>,
truncated in necessary
Format:
ceeccececccecceccece
Estimated 30 34 01-23 I 23 Label ‘Estimated Delivery
Delivery Date: Date:
<EDD> 26-35 I 10 Derived from <EDD>
Format: dd/mm/yyyy
31 35 Blank line
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No tbo
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7.28 Parcelforce Guaranteed Delivery Date Calculator
Service — Branch Receipt

7.28.1 Description

This is the Branch receipt for the Parcelforce Guaranteed Delivery Date Calculator Service transaction
introduced at T82.

7.28.2 Frequency

The receipts are produced per AP transaction within a customer session where requested by the
customer (it is possible to perform an ADC lookup transaction without printing a receipt).

7.28.3 Template Name

The Horizon receipt template name is KPGBranchQuote.

7.28.4 Notes

The Parcelforce Guaranteed Delivery Date Calculator Service branch & customer receipts are issued
automatically once the clerk select that a receipt is required.

7.28.5 Sequence
Chronological order of entry.
The customer receipt is printed first, then the branch receipt.

7.28.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01 [I coo0c0000000000000000000000000FAD: fff fffE
02 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
03
04
05 Parcelforce Worldwide
06 Estimated Delivery Date Quotation
07
08 *** Branch Copy - Retain ***
09

AP Body 10 I Session Id: cc-nnnnnn
i Txn Id: tttt
12 I Client: 111111111111111111111111111111
13. I Scheme: eeeeceeceeeceeeceeeeeeee Svc: vv
14 I Token Type: tttttttt Entry: nnn
15. I Ref: nannnnnnannnnnnnnnnnnnnnnnnn
16 I Amount: 999999.99s _ ppppppppppppPPPPPPPP

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Version: 1.0
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Body! 19

Message 24

Footer 30

Product No:

Expected Posting Date:
Destination Country:
Destination Postcode:
Estimated Delivery Date:

The estimated delivery date given above

applies when the item is presented for

posting prior to the branch's cut-off

time on the date shown. A guaranteed
delivery date will be provided,

if available, upon subsequent posting.

mmnnnnnnnnnnnn

15/08/2008
China
100029
20/08/2008

1 2

3 4

123456789012345678901234567890123456789012

7.28.7 Definition

Field Name Line No. I Character Length Contents/Notes
Positions
Standard Branch AP Receipt I 01-09 See section 4.1.2.
Header, AP Body & Footer 10-18
30
Body 1
Expected Posting Date: 19 01-22 22 Label ‘Expected Posting Date:’
<DTE> 19 26-35 10 Derived from <DTE>
Format: dd/mm/yyyy
Destination Country: 20 01-13 13 Label ‘Destination Country:’
<DCTRY> 20 26-42 17 Derived from <DCTRY>
Format: cccccceccececcccecee
Destination Postcode: 21 01-18 18 Label ‘Destination Postcode:’
<DPCD> 21 26-42 16 Derived from <DPCD>
Format: nnnannnannnnnnannn
Estimated Delivery Date: 22 01-24 24 Label ‘Estimated Delivery Date:’
<EDD> 22 26-35 10 Derived from <EDD>
Format: dd/mm/yyyy
23 Blank line
Message
Text 24-29 01-42 42 Hard-coded text

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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7.29 POFS Instant Saver Transfer Product — Customer

Receipt

7.29.1 Description

This is the customer receipt for POFS Instant Saver Transfer products.

7.29.2 Frequency

Per completed transaction for these products.

7.29.3 Template Name

The Horizon receipt template name is CustIST.

7.29.4 Notes

The customer receipt is issued automatically.

7.29.5 Sequence

Chronological order of entry.

7.29.6 Layout and Example Content
English text

3 4

uk

1 2
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.
04
05 I dd/mm/yyyy bh:mm TP:tp

BP:bp SU: sun

06 Q00000000000000000000000000000FAD: fffffff

07 address 1
08 address 2
09 address 3
10 address 4
1 address 5
12 Postcode

14 message
AP Body 16 I Session Id: cc-nnnnnn

17 Txn Id: tttt
18 Clien'

20 I Token Type: tttttttt

111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc:

vw
Entry: nnn

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref:

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004)

Version:
Date:
Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

145 of 264
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FU,

FUJ00003498
jJ00003498

21 Ref: nnnnnnnnnannnnnnnnnnannnannnn
22 I Amount: 999999.99s moppppppppppppPpPPPPP
23 Product No: nnnn
24
Body 1 25. I POIS Account Number: <IS_ACCT NO>
26 I POIS Transfer Amount: <TRANSFER_AMOUNT>
27 I Account Number: <ACCOUNT_NO>
28
29
Advttext 30+ I <Product Message>
3
32+ I <Client Message>
33
34+ I <Global Message>
Footer 35
36
37
38 This is not a VAT receipt
39
1 2 3 4
123456789012345678901234567890123456789012
7.29.7 Defi
Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Customer 01-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 30-34
(Non VAT) Footer 35-39
Body 1
POIS Account Number: 25 01-20 20 Label
<IS_ACCT_NO> 25 23-30 8 Derived from <IS_ACCT_NO>
POIS Transfer Amount: 26 01-21 21 Label
<TRANSFER_AMOUNT> 26 23-31 9 Derived from
<TRANSFER_AMOUNT>
Account Number: 27 01-15 15 Label
<ACCOUNT_NO> 27 18-36 19 Derived from <ACCOUNT_NO>
Blank Lines 28-29

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 146 of 264
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7.30 POFS ISA Secondary AML Checks — Customer Receipt

7.30.1 Purpose

This is the customer receipt that is produced as part of the POFS ISA Secondary AML checks
transaction.

7.30.2 Frequency

Per completed transaction.

7.30.3 Template Name

The Horizon receipt template name is CustISAAML.

7.30.4 Notes

The customer receipt is issued automatically

7.30.5 Sequence

Chronological order of entry.

7.30.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04

05 I dd/mm/yyyy hh:mm TP:tp BP:bp  SU:sun
06 I cecceecen0ceo0ce00ceccco0Co000FAD: FFFEFEE
07 I address 1
08 I address 2
09 I address 3
10 I address 4
11 I address 5
12. I Postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17 I fxn Id: tttt
18 I Client: 1111111111111111111111111111
19 I Scheme: eeeeeeceeeceeeceeceeecee Svc: vvVV

20 I Token Type: ttttttt Entry: nnn
21. I Ref: nnnannnnnnnnnnnnnnnnnnnannnannnannnnannn
© Copyright Fujitsu Services Ltd 2009. COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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FUJ00003498

22 Amount: 999999.99s

23 I Product No: pppp

Bodyl 25

Advt text

Footer 34

Personal ID:

This is not a VAT receipt

<Product Message>
<Client message>

<Global Message>

‘PPPPPPPPPPPPPPPPPPPP

<PERSONAL_ID>
26 I Proof of Address: <PROOF_ADDRESS>

1 2

4

123456789012345678901234567890123456789012

7.30.7 Definition

Field Name Line No. I Character Length Contents/Notes
Positions

Standard AP Customer 01-15 See section 4.1 Generic

Receipt Header, AP Body, 16-24 Layouts

variable Advt text 29-33 Generic Customer Receipts

(Non VAT) Footer 34-38

Body 1

Personal ID: 25 01-12 12 Label

<PERSONAL_ID> 19-29 11 Derived from
<PERSONAL_ID>

Proof of Address: 26 01-17 17 Label

<PROOF_ADDRESS> 19-29 11 Derived from
<PROOF_ADDRESS>

Blank Lines 27-28

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 148 of 264
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FUJ00003498
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FUJITSU COMMERCIAL IN CONFIDENCE
7.31 POFS 50+ Life Cover — Customer Receipt
7.31.1 Purpose
This is the Customer Copy receipt for the POFS 50+ Life Cover transaction introduced at T84.
7.31.2 Frequency
The receipts are produced per AP transaction within a customer session where requested by the
customer (it is possible to perform an ADC lookup transaction without printing a receipt).
7.31.3 Notes
The receipt template name is Cust50LC.
The Customer receipt will be printed onto the tally roll printer.
7.31.4 Sequence
7.31.5 Layout and Example Content
English text
1 2 3 4
123456789012345678901234567890123456789012
Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 OPLOQDDOQOQOODO00O000000000000000FAD: fffffffF
07 I address 1
08 I address 2
09 I address 3
10 address 4
1 address 5
12 Postcode
13
14 message
15
AP Body 16 I Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 Client: 1111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: VVVWV
20 I Token Type: ttttttt Entry: nnn
21. I Ref: nnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnn
22 I Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
23. I Product No: ppppp
24
Body1 25 Customer Name: <CUSTOMER_NAME..........
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Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 149 of 264
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26
27
28
29
30
31
32,
33
34 I Postcode: <POST_CODE>
35 IContact No: <CONTACT NUMBER
36
37 IMonthly Premium: <MONTHLY_PAYMENT>
38 I Insurer: Norwich Union Life &
39 Pensions Limited
40 I Guaranteed Lump Sum: <SUM_ASSURED>
4
42 I Free Gift: Cashback
43 I Additional Info Opt Out: <MARKETING>
AP text <Product message>
<Client message>
<Global message>
Footer
This is not a VAT receipt
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 150 of 264
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7.31.6 Definition (English)

Field Name Line Character I Length Contents/Notes
No. Positions
Standard AP See section 4.1 Generic Layouts
Receipt Header, 01-15 Generic Customer Receipts.
AP Body, variable 16-24
Advt text & (Non 45-49
VAT) Footer 50-54
Body1
Customer Name: 25 01-14 14 Label
<CUSTOMER_NA I 25-26 18 40 Derived from concatenation of Title,
ME> Forename, Initials and Surname attributes
of <CUSTOMER_NAME>
Customer Address: I 27 01-17 17 Label
<CUSTOMER_AD I 27-33 I 18 24 per Derived from concatenation of PAF
DRESS> line returned address attributes of
<CUSTOMER_ADDRESS>, excluding
Country and Post Code
Postcode: 34 01-09 Label
<POST_CODE> 34 18-27 10 Derived from Post Code element of PAF
returned address attributes of
<CUSTOMER_ADDRESS>
Contact No: 35 01-11 11 Label
<CONTACT_NUM I 35 18-32 15 Derived from <CONTACT_NUMBER>
BER>
Blank Line 36
Monthly Premium: 37 01-16 16 Label
£
<MONTHLY_PAY I 37 19-23 5 Derived from <MONTHLY_PAYMENT>
MENT>
Insurer: 38 01-08 8 Label
Fixed Text to be 38-39 I 18 37 Fixed text of: Norwich Union Life &
wrapped over 2 Pensions Limited
lines
Guaranteed Lump I 40 01-22 22 Label
Sum: £
<SUM_ASSURED> I 40 23-32 10 Derived from <SUM_ASSURED> fixed test
of .00 to end of value.
Blank Line 41
Free Gift: 42 01-10 10 Label
Fixed Text 42 18-25 8 Fixed text of: Cashback
Additional Info Opt I 43 01-24 24 Label
Out:
<MARKETING> 43 26-28 3 Derived from <MARKETING>
Blank Line 44
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No tease
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FUJITSU

HNG-X AP and ADC Receipts
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FUJ00003498
FUJ00003498

7.31.7 Layout and Example Content

Welsh/English text

1 2 3 4
123456789012345678901234567890123456789012

Header 01 Swyddfa’r Post Cyf.

02 Post Office Ltd.

03 www.postoffice.co.uk

04

05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 I cccccececcececcccecececcoCMOOFAD: FEFEFEE

07 I address 1

08 I address 2

09 I address 3

10 I address 4

11 I address 5

12 I postcode

13

14 message

15

AP Body 16 I ID Sesiwn/Session Id: cc-nnnnnn

17 I ID Pryniant/Txn Id: tttt

18 I Cleient:

19 I Client: 111111111111111111111111111111

20 I cynilun: Gwas:

21 I Scheme: eeeeeeeeeeeceeeeeeeeeecee Svc: vvvv

22 I Math o Docyn: Cofnod:

23 I Token Type: tttttttt Entry: nnn

24 I Cyf/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn

25 I Swm: mop

26 I Amount: 999999.99s ppppppPPPPPPPPPPPPPP

27 I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn

28

29 I Enw’r Cwsmer:

30 I Customer Name: <CUSTOMER_NAME...........

31 ICyfeiriad y Cwsmer:

32 I Customer Address :<CUSTOMER_ADDRESS..

33 ae :

34 .

35

36

38 ICod Post / PostCode: <POST_CODE>

39 IRhif Cyswllt:

40 I Contact No: <CONTACT NUMBER......... >

41 I Premiwm Misol:

42 IMonthly Premium: <MONTHLY_PAYMENT>

43 I Yswiriwr:

44 I Insurer: Norwich Union Life &

45 Pensions Limited

45 I Cyfandaliad Gwarantedig:

46 I Guaranteed Lump Sum: <SUM_ASSURED>

47 IAnrheg am Ddim:

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/0011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PageNo:  1S20f 264
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FUJITSU COMMERCIAL IN CONFIDENCE

48 I Free Gift: Cashback
49 I Gwybodaeth Ychwanegol am Dynnu Nél:
50 I Additional Info Opt Out: <MARKETING>
51
APtext 52 I <Product message>
53
54 I <Client message>
55
56 I <Global message>
Footer 57
58
50 Nid Derbynneb TAW yw hon
60 This is not a VAT receipt
61
I 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPEI0011
Version’ 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14007-2008

Page No: 153 of 264
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7.31.8 Definition (Welsh/English)

Field Name Line No. I Character I Length Contents/Notes
Positions
Standard AP 01-15 See section 4.1 Generic Layouts
Receipt Header, I 16-28 Generic Customer Receipts.
AP Body, 52-56
variable Advt 57-61
text & (Non
VAT) Footer
Body1
Enw'r Cwsmer: _I 29 01-13 13 Label
Customer 30 01-14 14 Label
Name:
<CUSTOMER_ I 30-31 18 40 Derived from concatenation of Title,
NAME> Forename, Initials and Surname attributes
of <CUSTOMER_NAME>
Cyfeiriad y 31 01-11 11 Label
Cwsmer:
Customer 32 01-17 17 Label
Address:
<CUSTOMER_ I 32-37 18 24 per Derived from concatenation of PAF
ADDRESS> line returned address attributes of
<CUSTOMER_ADDRESS>, excluding
Country and Post Code
Cod 38 01-18 18 Label
Post/Postcode:
<POST_CODE> I 38 20-29 10 Derived from Post Code element of PAF
returned address attributes of
<CUSTOMER_ADDRESS>
Rhif Cyswilt: 39 01-13 13 Label
Contact No: 40 01-11 11 Label
<CONTACT_N I 40 18-32 15 Derived from <CONTACT_NUMBER>
UMBER>
Premiwm Misol: I 41 01-14 14 Label
Monthly 42 01-16 16 Label
Premium: £
<MONTHLY_PA I 42 19-23 5 Derived from <MONTHLY_PAYMENT>
YMENT>
Yswiriwr: 43 01-09 9 Label
Insurer: 44 01-08 8 Label
Fixed Text to be I 44-45 18 37 Fixed text of: Norwich Union Life &
wrapped over 2 Pensions Limited
lines
Cyfandaliad 45 01-24 24 Label
Gwarantedig:
Guaranteed 46 01-22 22 Label
Lump Sum: £
<SUM_ASSUR I 46 23-32 10 Derived from <SUM_ASSURED> fixed text
ED> of .00 to end of value
Anrheg am 47 01-15 15 Label
Ddim:
Free Gift: 48 01-10 10 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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Fixed Text 48 18-25 8 Fixed text of: Cashback

Gwybodaeth 49 01-35 35

Ychwanegol am

Dynnu Nél:

Additional Info 50 01-24 24 Label

Opt Out:

<MARKETING> I 50 26-28 3 Derived from <MARKETING>
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011

Version: 1.0
F (DES/GEN/SPE/0004) Date: 14-OCT-2009

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7.32 POFS 50+ Life Cover Sales Confirmation — Customer
Receipt

7.32.1. Purpose

This is the Sales Confirmation slip and second Customer Copy receipt for the POFS 50+ Life Cover
transaction introduced at T84.

7.32.2 Frequency

The receipts are produced per AP transaction within a customer session where requested by the
customer (it is possible to perform an ADC lookup transaction without printing a receipt).

7.32.3 Notes

The receipt template name is SalesConf50LC.
The Customer receipt will be printed onto the tally roll printer.

7.32.4 Sequence

7.32.5 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Body! 01 [Declaration to Norwich Union
02 I Life & Pensions Limited
03
04 I I confirm that:
05 I- I have been provided with a “key
06 I information” pack for the Post Office Over
07 I 50s Life Cover. The importance of reading
08 I this pack has been explained to me.
09 I- The key features and benefits of the
10 I cover, and its significant exclusions and
11 I limitations have been explained to me. I
12 I wish to proceed on this basis.
13 I - I have been provided with details of how
14 I my personal details will be used and
15 I provided my agreement to this.
16 I- To the best of my knowledge and belief
17 I all the information I have provided is
18 accurate and complete.
19
20 I I understand that:
21 I - The cover is based on the following
22 I details, which I confirm are correct:
23 I SEX: <GENDER>
© Copyright Fujitsu Services Ltd 2008 COMMERCIAL IN CONFIDENCE Ref. DESIGENISPEIOO11
Version
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No tooo
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FUJ00003498

24 I DATE OF BIRTH: <DOB.....>

25 I and I am resident in the UK.

26 I - The plan has no cash-in value at any

27 I time and that if I stop paying the

28 I premiums early, I will not get anything

29 I back and my cover will cease.

30 I - If I die other than as a result of a

31 I fatal accident during the first 12 months

32 I Norwich Union will only return the

33 I premiums I have paid.

34 I- The premium level I have chosen is

35 I affordable now and I believe will remain

36 I so for the foreseeable future.

37 I - Incorrect or inaccurate information

38 I provided by me may result in the contract

39 I being declared invalid and the non-payment

40 Iof a claim.

41 I- The contract will be governed by the

42 I terms and conditions, key features and

43 I this declaration.

44 IThe plan will be subject to the law of

45 I England.

46

47 II confirm that I wish to proceed with an

48 I application for the above product.

49

50 Customer: <CUSTOMER_NAME *

SE fo

52

53 I Customer Signature:

54

55 Date: <CurrentDate>

56

57 I'To be completed where the customer is not

58 I the premium payer

59

60 IZ confirm that I have given my authority

61 for £<MONTHLY_PAYMENT> per month to be

deducted by _

62 I direct debit from my bank or building

63 I society account in relation to Post Office

64 I Over 50s Life Cover in the name of

65 I<CUSTOMER_NAME......

66

67

68

69

70

71 I Signature:

2

73 Date: <CurrentDate>

14

75 I Post Office Over 50's Life Cover is

76 I provided by Norwich Union Life & Pensions

© Copyright Fujitsu Services Ltd 2009. COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
a (DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) Page No 157 of 264
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77 ILimited. Registered in England No. 3253947
78 I2 Rougier Street, York, YO90 1UU. Norwich
79 IUnion Life & Pensions Limited is
80 I authorised and regulated by the Financial
81 I Services Authority. Member of the
82 I Association of British Insurers.
83
84
1 2 3 4
123456789012345678901234567890123456789012
7.32.6 Definition
Field Name Line No. I Character I Length Contents/Notes
Positions
Body1
1-2 1 42 per Text as defined in the Receipt
line Definition above
3 Blank Line
4-18 41 42 per Text as defined in the Receipt
line Definition above
19 Blank Line
20-22 1 42 per Text as defined in the Receipt
line Definition above
SEX: 23 4 4 Label
<GENDER> 23 5 6 Derived from <GENDER>
DATE OF 24 1 14 Label
BIRTH:
<DOB> 24 16 10 Derived from <DOB>
25-45 1 42 per Text as defined in the Receipt
line Definition above
46 Blank Line
47-48 1 42 per Text as defined in the Receipt
line Definition above
49 Blank Line
Customer: 50 01-09 9 Label
<CUSTOMER_ I 50-51 11 42 per Derived from concatenation of
NAME> line Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>
52 Blank Line
Customer 53 01-19 19 Label
Signature:
54 Blank Line
Date: 55 01-05 5 Label
<CurrentDate> 55 07-16 10 Derived from <CurrentDate>
56 Blank Line
Lines 57-74 are not be printed if <ACCOUNT_HOLDER_NAME> is null
57-58 1 42 per Text as defined in the Receipt
line Definition above
59 Blank Line
60 1 42 per Text as defined in the Receipt
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion:
(DES/GEN/SPE/0004) bere. eocT-2008

Uncontrolled If Printed Or Distributed

Page No:

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For£ 61 01-05 5 Label
<MONTHLY_PA I 61 06-10 5 Derived from
YMENT> <MONTHLY_PAYMENT>
Per month to be I 61 12-38 27 Label
deducted by
62-64 1 42 per Text as defined in the Receipt
line Definition above
<CUSTOMER_ I 65-66 1 42 per Derived from concatenation of
NAME> line Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>
67 Blank Line
Premium Payer: I 68 01-14 14 Label
<ACCOUNT_H I 68-69 16 40 Derived from
OLDER_NAME <ACCOUNT_HOLDER_NAM
> E>
70 Blank Line
Signature: 71 01-10 10 Label
72 Blank Line
Date: 73 01-05 5 Label
<CurrentDate>_I 73 07-16 10 Derived from <CurrentDate>
74 Blank Line
75-82 1 42 per Text as defined in the Receipt
line Definition above
83-84 Blank Lines
Receipt Messaging is not required as part of this template.
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
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7.33 POFS 50+ Life Cover — Branch Receipt

7.33.1 Purpose

This is the branch receipt for the POFS 50+ Life Cover transaction introduced at T84.

7.33.2 Frequency

As required.

7.33.3 Notes

The branch receipt will be printed onto the tally roll printer.

The template name is BranchSOLC
7.33.4 Sequence

7.33.5 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01 I co0o00000000000000000000000000FAD: ffffFEE
02 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
03
04 message
05 message
06
07 *** Branch Copy - Retain ***

AP Body 09 I Session Id: cc-nnnnnn
10 I Txn Id: tttt
41 I Client: 1112211111111111111111111111
12 I Scheme: eeeeeeeeeceeeceeeeeeeeee Svc: vvvv
13. I Token Type: ttttttt Entry: nnn
14 I Ref: nnnnnnnnnnnnnnannnannnoannnnnnannnnnnn
15 Amount: 999999.99s PPPPPPPPPPPPPPPPPPPP
16 I Product No: ppppp

Body 1 18 I NEXT_AGE: < NEXT_AGE>
19 I AGE: <AGE>
20 DOB: <DOB..... >
21 I GENDER: <GENDER>
22 SUGG_AMOUNT: < SUGG_AMOUNT>
23 I MONTHLY_PAYMENT: <MONTHLY_PAYMENT>
24 I SUM_ASSURED: <SUM_ASSURED>
25 I CUSTOMER_NAME:
26 Surname: Surname attribute of

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPEI0011
Version’ 1.0
Uncontrolled If Printed Or Distributed (DES/GEN/SPE/0004) Date: 14-OCT-2008

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27

28

30
3i+

39

40

41
42+

43
44
45

Footer 46

47

<CUSTOMER_NAME>

Forename: Forename attribute of
<CUSTOMER_NAME>

Inits: Inits attribute of <CUSTOMER_NAME>
Title: Title attribute of <CUSTOMER_NAME>
CUSTOMER_ADDRESS:

All standard address attributes from
<CUSTOMER_ADDRESS>

CONTACT NUMBER: <CONTACT_NUMBER>

PAYMENT DATE: <PAYMENT DATE>
ACCOUNT_HOLDERS: <ACCOUNT_HOLDERS........

ACCT_HOLDER_NAME:

Surname: Surname attribute of
<ACCT_HOLDER_NAME>

Forename: Forename attribute of
<ACCT_HOLDER_NAME>

Inits: Inits attribute of
<ACCT_HOLDER_NAME>

Title: Title attribute of
<ACCT_HOLDER_NAME>
CUSTOMER_ADDRESS2:

All standard address attributes from
<CUSTOMER_ADDRESS2>

FREE_GIFT: <FREE_GIFT>
MARKETING: <MARKETING>
USER_ID: <USER_ID>

1 2 3 4
123456789012345678901234567890123456789012

7.33.6 Field Definition

Field Name Line Character I Length Contents.
Number _I Position
Standard AP Branch I 01-08 See section 4.1 Generic Layouts
Receipt Header, AP I 09-17 Generic Customer Receipts.
Body & Footer 46-47
Body1
NEXT_AGE: 18 01-09 9 Label as Field Name plus :
18 11-12 2 Derived from <NEXT_AGE>
AGE: 19 01-04 4 Label as Field Name plus :
19 06-07 2 Derived from <AGE>
DOB: 20 01-04 4 Label as Field Name plus :
20 06-15 10 Derived from <DOB>
GENDER: 21 01-07 7 Label as Field Name plus :
21 09-14 6 Derived from <GENDER>
SUGG_AMOUNT: 22 01-12 12 Label as Field Name plus :
22 14-18 5 Derived from <SUGG_AMOUNT>
MONTHLY_PAYME I 23 01-16 16 Label as Field Name plus :
NT:
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23 18-22 5 Derived from
<MONTHLY_PAYMENT>
SUM_ASSURED: 24 01-12 12 Label as Field Name plus :
24 14-23 10 Derived from <SUM_ASSURED>
CUSTOMER_NAME I 25 01-14 14 Label as Field Name
Surname: 26 01-08 8 Label as sub tag plus :

26 10-30 21 Derived from Surname attribute of

<CUSTOMER_NAME>
Forename: 27 01-09 9 Label as sub tag plus :

27 10-30 21 Derived from Forename attribute of

<CUSTOMER_NAME>
Inits: 28 01-06 6 Label as sub tag plus :

28 08-25 8 Derived from Inits attribute of

<CUSTOMER_NAME>
Title: 29 01-06 6 Label as sub tag plus :

29 08-28 21 Derived from Title attribute of
<CUSTOMER_NAME>
Above Name details as structured
within ClassicBranch Template

CUSTOMER_ADDR I 30 01-17 17 Label as Field Name plus :
Ess:
31+n 01 xX per Derived from populated sub tags of
line PAF returned address attributes of
<CUSTOMER_ADDRESS>, as
structured within ClassicBranch
Template.
CONTACT_NUMBE I 32 01-15 15 Label as Field Name plus :
R:
32 17 15 Derived from
<CONTACT_NUMBER>
PAYMENT_DATE: 33 01-13 13 Label as Field Name plus :
33, 15-16 2 Derived from <PAYMENT_DATE>
ACCOUNT_HOLDE I 34 01-16 16 Label as Field Name plus :
RS:

34-35 17 40 Derived from
<ACCOUNT_HOLDERS> and
wrapped over 2 lines as required

ACCT_HOLDER_N I 36 01-17 17 Label as Field Name
AME:
Surname: 37 01-08 8 Label as sub tag plus :

37 10-30 21 Derived from Surname attribute of
<ACCT_HOLDER_NAME>

Forename: 38 01-09 9 Label as sub tag plus :

38 10-30 21 Derived from Forename attribute of

<ACCT_HOLDER_NAME>
Inits: 39 01-06 6 Label as sub tag plus :

39 08-15 8 Derived from Inits attribute of

<ACCT_HOLDER_NAME>
Title: 40 01-06 6 Label as sub tag plus :

40 08-28 21 Derived from Title attribute of
<ACCT_HOLDER_NAME>
Above Name details as structured

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CUSTOMER_ADDR I 41 01-18 18 Label as Field Name plus :
Ess2:
42+n 01 x per Derived from populated sub tags of
line PAF returned address attributes of
<CUSTOMER_ADDRESS2>, as
structured within ClassicBranch
Template.
FREE_GIFT: 43 01-10 10 Label as Field Name plus :
43 12-13 2 Derived from <FREE_GIFT>
MARKETING: 44 01-10 10 Label as Field Name plus :
44 12-14 3 Derived from <MARKETING>
USER_ID: 45 01-18 8 Label as Field Name plus :
45 10-15 6 Derived from <USER_ID>
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7.34 Postal Order

7.34.1. Description

This is the Postal Order voucher printed for the transaction for the Postal Order product introduced at
S90.

7.34.2 Frequency

Per completed transaction for this product

7.34.3 Template Name

The Horizon receipt template name is PostalOrder.
7.34.4 Notes

7.34.5 Sequence
N/A

7.34.6 Layout and Example Content

7.34,6.1 Dimensions

X-co-ondinate
16mm

¥-co-ordinate

"mm 000019 08 8002 00000235

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7.34.6.2 Fields

Date (A)
PAY, Payee Name (B) I
Amount in Words (Q I Amount in Figures (D)
000019 08 8002 00000235

Positioning of Printed Text: The ‘Payee’, ‘Amount in Words’ and ‘Date’ fields are to be printed left
aligned and with approx. 1mm between the line as shown on the picture above and the bottom of the
text. If the Postal Order is incorrectly inserted into the slip printer then it is possible for the ‘Payee’,
‘Amount in Words’ and ‘Date’ fields to overprint the line. The branch process for dealing with any such
occurrences will be documented in the Post Office Counter Operations Manual.

7.34.6.3 Printable Area on a Postal Order
The shaded areas on the Postal Order show the areas on which the Epson printer is unable to print text.

At least 28mm Date (A)
Payee Name (B) I
Amount in Words (QG,

Amount in Figures (D)

8inm_

Smm->} ke
000019 08 8002 00000235 +
*
2mm
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7.34.6.4 Position of Fields
The position of the fields on a Postal Order are documented in the following sections:

Note: The co-ordinates in the following tables refer to the top left-hand corner of the first character in the
field (assuming all characters are full height).

7.34.6.4.1 Mandatory Fields

Ref I Name Field Start Max Field I Font Attributes
Co- Size
ordinates in
(xy) in mm characters
(inc *)
A Date 131, 20 9 Post Office I dd-mmm-yy
Sans 14pt Left aligned

Table 2: Postal Orders - Mandatory Fields

7.34.6.4.2 Optional Fields

The following fields are printed on a Postal Order when the value of the transaction (Amount) is non-
zero:

Ref I Name Field Start I Max Field I Font Attributes
Co- Size
ordinates in
(xy) in characters
mm (excl *)
B Payee Start 30,29 I 50 (see note I Post Three leading ‘*’ characters.
End 120, ‘Payee’ Office Fill blanks after ‘Payee Name’ with”.
29 below) Sans 14pt I Left aligned.
Regular
Cc Amount Start 30,38 I 45 (see note I Post One leading “’ character.
in Words End 120, ‘Amount in Office Fill blanks after ‘Amount in Words'
37 Words’ Sans 14pt I with”.
below) Regular Left Aligned.
D Amount 132,38 see attributes I Courier Amount shown to two decimal places.
in figures New 12pt Left aligned
Regular

2 leading “fill characters.

2 trailing ‘“*’ fill characters following the
‘Amount in Figures’ field

Notes:

= The character between the
numbers is a ‘dash’ (long hyphen)
= Spaces are required between (see
notes below:
» The last leading asterisk and
the last digit of pounds
» The last digit of pounds and the

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» dash
» The dash and the first digit of
pence

» The last digit of pence and the
first trailing asterisk

Table 3: Postal Orders - Optional Fields
Notes

1. Field Start co-ordinates: The start position of the ‘Payee’ and ‘Amount in Words’ fields has
been moved as the Epson printer cannot print on the last 28mm of a form printed using the slip
printer (see TM-J7000 Specification for UK Post Office (Doc Ref [2])

2. ‘Payee’: The font used to print the ‘Payee’ is a variable pitch font and therefore the maximum
length of the text that can be printed in this field depends on the mix of characters printed.

3. ‘Amount in Figures’: The ‘Amount in Figures’ field on the Horizon Postal Order printed on the
Epson printer using Ithaca emulation is incorrectly positioned i.e. it does not meet the APACS
requirement that the first asterisk preceding the ‘Amount in Figures’ should be left justified in the
box but must not touch or overwrite the ‘£’ symbol. This field has been left justified in the box as
on the Horizon S90 Postal Order printed on an Ithaca printer

4. ‘Amount in Figures’ Spaces: The attributes for the ‘Amount in Figures’ field define that there
should be spaces between some characters. The spaces are to ensure the separation of
characters to ensure that the OCR can clearly differentiate between the numbers and the
asterisk and dash characters. The space field should only be wide enough to ensure separation
i.e. it should be approximately 6pt.

5. ‘Amount in Words’: The field will accommodate the text ‘*One Hundred and Seventy Seven
Pounds and 88p’ which is the longest text string that will be printed in this field.

7.34.6.4.3 Presentation of the ‘Amount in Words’ Field
The following rules will apply to the formatting of the ‘Amount in Words’ field:

e The major currency value (pounds) will be printed in words
e The minor currency value (pence) will be printed as a numeric value

e The words “Pound” or “Pounds” and “p” will be printed following the major and minor currency
values

e All the words representing the major currency will be capitalised e.g. “Twenty Five Pounds and
O5p”

e — If the minor currency is non-zero, the minor and major currencies will be separated by an “and”
e — If the minor currency value is zero the word “Only” will be printed after “Pound” or “Pounds”

e If the minor currency is less than 10p then a leading zero will be printed e.g. 5p will be printed
as “O5p”.

Only Fields with type Currency will be supported. These fields are numeric with up to 2 decimal
places,

Example: An Amount of 23.50 will be printed as Twenty Three Pounds and 50p.

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7.34.6.4.4 Crossed Postal Order

If the customer requires the Postal Order to be crossed then the following fields will be printed on the
Postal Order:

Ref I Name Field Start Max Field Font Attributes
Co- Size
ordinates in characters
(x,y) in mm (inc *)
F Left Start: 65, 22 N/A N/A Print vertical line to fill field;
Line End: 65, 62 Print across voucher
G Right Start: 80, 22 N/A N/A Print vertical line to fill field.
Line End: 80, 62 Print across voucher

Table 4: Postal Orders - Print if Crossed Postal Order Specified

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7.35 IOP UCB: Postal Order (Spoiled)

7.35.1. Description

This is the Postal Order voucher printed for the transaction for the Postal Order product when the
voucher has to be printed as “spoiled” introduced at S90.

7.35.2 Frequency

Per completed “spoiled” transaction for this product

7.35.3 Template Name

The Horizon receipt template name is PostalOrderSpoiled.

7.35.4 Notes

7.35.5 Sequence
N/A

7.35.6 Layout and Example Content
If a Postal Order is to be spoiled it is overprinted.
The ‘Payee’, ‘Amount in Words’ and ‘Amount in Figures’ fields are overprinted with hyphens.

A banner comprising of multiple instances of ‘SPOLIED POSTAL ORDER is printed beneath the
‘Amount in Words’ field.

PAY,

oe

SPOILED POSTAL CRDERSPOLED POSTAL ORDER,

000019 08 8002 00000235

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The following fields are printed on a Postal Order when the value of the transaction (Amount) is zero:-

Ref I Name Field Start I Max Field Size I Font Attributes
Co- in characters
ordinates (inc *)
(xy) in
mm
A Payee 33,27 55 Post Office Fill field with “-“ (hyphen)
Sans 14pt
Regular
B Amount in I 33,37 53 Post Office Fill field with “-“(hyphen)
Words Sans 14pt
Regular
Cc Amount in I 132,38 see attributes Post Office Fill field with “-“(hyphen)
figures Sans 14pt
Regular
D Spoiled 29,51 62 Post Office Fill field with “SPOILED
Banner Sans 14pt POSTAL ORDER-SPOILED
Bold POSTAL ORDER-SPOILED
POSTAL ORDER”
Table 5: Postal Orders - Print if Amount is Zero

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7.36 Postal Order —- Customer Receipt

7.36.1 Description

This is the customer receipt for the transaction for the Postal Order product introduced at S90.

7.36.2 Frequency

Per completed transaction for this product

7.36.3 Template Name

The Horizon receipt template name is PostalOrderCust.

7.36.4 Notes

7.36.5 Sequence

N/A

7.36.6 Layout and Example Content (English)

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I Ccccceae0cc0e0ccoo000ccooOOOOFAD: FEFFFEE
07 address 1
08 I address 2
09 I address 3
10 I address 4
i address 5
12 I Postcode
13
14 Message
15
AP Body 16 Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 IClient: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 IToken Type: ttttttte Entry: nnn
21 Ref: nnnnnnnnnnnnnannnnnnnnnnnnnnn
22 I Amount: 999999.99s _ PpppppppppPppPPPPPPPP
23 Product No: nnnnnnnnnnnnnn
4
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FUJ00003498

Body 1 25 I Voucher ID: nnnnnnnnnn
26 I Fee: nn.nns
27 I Payee: ppppppPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
28 I PPPPP
29 I Response Code: nn
30 I Exception Amount: nnn.nns
31
Advt text 32+ I <Product Message>
33
34+ I <Client Message>
35
36+ _I<Global Message>
Footer 37
38
39
40 This is not a VAT receipt
41
T 2 3 4
123456789012345678901234567890123456789012

7.36.7 Definition (English)

Field Name Line No. Character Length Contents/Notes
Positions
Standard AP Customer 01-15, See section 4.1 Generic
Receipt Header, AP Body, 16-24 Layouts
variable Advt text 32-36 Generic Customer Receipts
(Non VAT) Footer 37-41
Body 1
Voucher ID 25 01-114 11 Label ‘Voucher ID:”
<VOUCHER_ID> 25 13-22 10 Derived from %C.CuR% and
derived from characters 9 to
18 inclusive.
Fee payable 26 01-04 4 Label ‘Fee:’
<FEE_PAYABLE> 26 01-06 6 Derived from %C.Fee%
(Format nn.nns)
Optional: Only for Postal Order
Sales transactions
Payee: 27 01-06 6 Label ‘Payee:’
<PAYEE_NAME> 27-28 8 40* Derived from %C.Payee% or
suppressed
(The Payee name is variable
length. The 55 characters of
the Payee Name may wrap
over two lines)
Optional: Only if Payee Name
collected by transaction
Response Code 29 01-14 14 Label ‘Response Code:’
<RESPONSE_CODE> 29 16-17 2 Derived from %C.Result%
Exception Amount 30 01-17 17 Label ‘Exception Amount:’
<EXCEPTION_AMOUNT> I 30 19-25 7 Derived from
%C.ExceptionAmount%

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(Format nnn.nns)

Optional : Only if there is a
value mismatch on an
encashment or refund
transaction

Global Message 32-37 42* Space for Global Messages
Client Message 39-44 42* Space for Client Messages
Product Message 46-51 42* Customer Receipt template

includes the Post Office Ltd.
Helpline telephone number
and the Postal Order Admin
team address. Only printed for
transactions where the Amount
is equal to zero.

7.36.8 Layout and Example Content (Welsh/English)

1 2 3

4

123456789012345678901234567890123456789012

Header o1 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I ceeccccea2000000000000000000000FAD: ££fffFE
07 I address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12 I postcode
13
14 message
15
AP Body 16 I ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17. I ID Pryniant/Txn Id: tttt
18 I Cleient:
19 Client: 111111111111111111111111111111
20 Gwas:
21 eececeeeecececeecececece Svc: vvVV
22. I Math o Docyn: Cofnod:
23 IToken Type: tttttttt Entry: nnn
24 I Cy£/Ref: nnnnnnnnnnnannnnannnnannnnan
25 I Swm: mop
26 I Amount: 999999.99s PpppPPPPPPPPPPPPPPPP
27 I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn
28
Body 1 29 I Id Tocyn/Voucher ID: nnnnnnnnnn
30 Ffi/Fee: nn.nns
31 I Talai/Payee: ppppppppPPPPPPPPPPPPPPPPPPPPP
32 I PPPPPPPPPPP
33 I Cod Ymateb/Response Code: nn
34_I Swm Eithriad/Exception Amount: nnn.nns

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Advt text

Footer

<Product Message>
<Client Message>

<Global Message>

This is not a VAT receipt

1 2 3

4

123456789012345678901234567890123456789012

Elements defined above are presented in the additional data area of the receipt template

7.36.9 Definition (Welsh/English)

Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Customer 1-15 See section 4.1 Generic
Receipt Header, AP Body, 16-28 Layouts
variable Advt text 36-40 Generic Customer Receipts
(Non VAT) Footer 41-45
Body 1
Voucher ID. 29 01-20 20 Label ‘Id Tocyn/Voucher ID:
<VOUCHER_ID> 29 22-31 10 Derived from %C.CuR% and
derived from characters 9 to
18 inclusive.
Fee payable 30 01-08 8 Label ‘Ffi/Fee:’
<FEE_PAYABLE> 30 10-15 6 Derived from %C.Fee%
(Format nn.nns)
Optional: Only for Postal Order
Sales transactions
Payee: 31 01-12 12 Label ‘Talai/Payee:’
<PAYEE_NAME> 31-32 14 40* Derived from %C.Payee% or
suppressed
*(The Payee name is variable
length. The 55 characters of
the Payee Name may wrap
over two lines)
Optional: Only if Payee Name
collected by transaction
Response Code 33 01-25 25 Label ‘Cod Ymateb/Response
Code:’
<RESPONSE_CODE> 33 27-28 2 Derived from %C.Result%
Exception Amount 34 01-30 30 Label ‘Swm Eithriad/Exception
Amount:
<EXCEPTION_AMOUNT> I 34 32-38 7 Derived from
%C.ExceptionAmount%
(Format nnn.nns)
Optional : Only present if there
is a value mismatch on an

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encashment or refund
transaction

Global Message 36-41 01-42 Space for Global Messages
Client Message 43-48 01-42 Space for Client Messages
Product Message 50-55 01-42 Customer Receipt template

includes the Post Office Ltd.
Helpline telephone number
and the Postal Order Admin
team address. Only printed for
transactions where the Amount
is equal to zero.

Elements defined above are presented in the additional data area of the receipt template

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7.37 PostShop — Customer Receipt

7.37.1. Description

This is the Customer Receipt template for the PostShop transaction. One template will cover 5 different
transaction types (Sale, Return Sale, Discounted Sale, Order Acceptance and Order Rejection). The
Field Definition below describes which field is associated with transaction type (as defined by Service
Codes).

7.37.2 Frequency

Per PostShop Sale or Spoil transaction within a session.

7.37.3. Template Name

The template name is CustPostShop.

7.37.4 Notes

The receipt is printed onto the tally roll printer on completion of the ADC transaction.

7.37.5 Sequence
N/A.

7.37.6 Layout and Example Content

Note: The definition below shows the template when ALL lines are populated.

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www .postoffice.co.uk
04
05 dd/mm/yyyy hh:mn TP:tp BP:bp SU:sun
06 I ecccceeecccocee0ccco0000co00oFAD: £FFFEEE
07. ‘I address 1
08 address 2
09 I address 3
10 I address 4
11 address 5
12 I Postcode
13
14 message
15
AP Body 16 I Session Id: cc-nnnnnn
17. I txn Id: tttt
18 I Client: 111111111111111111111111111111
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19
20
21
22
23
24
Body 0a 25
Body 1 26
27
Body la 26
Body 2 28
OR 28
29
30.
Body 3 31
32
OR 31
Body 3 32
OR 31

Body 3

Body 4 33
OR 33
34
35
Body 5 36
37
OR 36
Body 5 37
OR 36

Body 6 38
OR 38
39
40
Body 7 41
2
OR 41
Body 7 2
OR 2
Body 7
Body 8 4B
44
45
Body 9 46
47
Body10 48
Body 11
Body 1253

Scheme: eeeeeeeceecceeeceeeeeeee Svc: vw
Token Type: tttttttt Entry: nnn
Ref: nnnnnnnnnnnnannnnnnnnnannnnn

Amount: 999999.99s  moppppppppPPPPPPPPPP
Product No: nnnn

Product Type: <LONGNAME...........005 >
Delivery Note No: <DNN..... >

Consignment Status: <CONSIGNMENT STATUS>
Authority Code: <AUTHORITY_CODE>

Item 1 Barcode: <REFl....... >

Item 1 Product Code: <PRODUCT_CODE1>

Item 1 Quantity: <QUANTITY1>

Item 1 Value: <REF1_AMOUNT>

Item 1 Condition of Return:
<RETURN_REASON1...... >

Item 1 Reason For Discount:
<DISCOUNT_VALUE1>

Item 1 Discrepancy Type:

<DISCREPANCY_TYPE1>

Item 2 Barcode: <REF2....... >

Item 2 Product Code: <PRODUCT_CODE2>

Item 2 Quantity: <QUANTITY2> _

Item 2 Value: <REF2_AMOUNT>

Item 2 Condition of Return:
<RETURN_REASON2...... >

Item 2 Reason For Discount:

<DISCOUNT_VALUE2>
Item 2 Discrepancy Type:
<DISCREPANCY_TYPE2>

Item 3 Barcode: <REF3....... >

Item 3 Product Code: <PRODUCT_CODE3>

Item 3 Quantity: <QUANTITY3>

Item 3 Value: <REF3_AMOUNT>

Item 3 Condition of Return:
<RETURN_REASON3 .

Item 3 Reason For Discount:

<DISCOUNT_VALUE3>
Item 3 Discrepancy Type:
<DISCREPANCY_TYPE3>

Item 4 Barcode: <REF4.....

Item 4 Quantity: <QUANTITY4>

Item 4 Value: <REF4_AMOUNT>

Item 4 Reason For Discount:
<DISCOUNT_VALUE4>

Item 5 Barcode: <REF5....... >

Item 5 Quantity: <QUANTITY5>

Item 5 Value: <REF5_AMOUNT>

Item 5 Reason For Discount:
<DISCOUNT_VALUE5>

Item 6 Barcode: <REF6. >

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref:
Version:
Date:

Page No:

(DES/GEN/SPE/0004)

DES/GEN/SPE/0011
1.0

14-OCT-2009

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FUJ00003498
FUJ00003498

54 Item 6 Quantity: <QUANTITY6>

55 Item 6 Value: <REF6_AMOUNT>
Body 1356 Item 6 Reason For Discount:

57 <DISCOUNT_VALUE6>
Body 1458 Item 7 Barcode: <REF7....... >

59 Item 7 Quantity: <QUANTITY7>

60 Item 7 Value: <REF7_AMOUNT>
Body15 61 Item 7 Reason For Discount:

02 <DISCOUNT_VALUE7>
Body 16 63 Item 8 Barcode: <REF8....... >

64 Item 8 Quantity: <QUANTITY8>

65 Item 8 Value: <REF8_AMOUNT>
Body17 66 Item 8 Reason For Discount:

67 <DISCOUNT_VALUE8>
Body 18 68 Item 9 Barcode: <REF9....... >

69 Item 9 Quantity: <QUANTITY9>

70 Item 9 Value: <REF9_AMOUNT>
Body19 71 Item 9 Reason For Discount:

2 <DISCOUNT_VALUE9>
Body 2073 Item <REF10...... >

14 Item 10 Quantity:<QUANTITY10>

75 Item 10 Value: <REF10_AMOUNT>
Body 21 76 Item 10 Reason For Discount:

1 <DISCOUNT_VALUE10>
Body 22 78 Item 11 Barcode: <REF11...... >

1” Item 11 Quantity:<QUANTITY11>

80 Item 11 Value: I <REF11_AMOUNT>
Body 2381 Item 12 Barcode: <REF12...... >

82 Item 12 Quantity: <QUANTITY12>
Body 24 83 Item 13 Barcode: <REF13..... >

84 Item 13 Quantity:<QUANTITY13>

85 Item 13 Value: <REF13_AMOUNT>
Body 25 86 Item 14 Barcode: <REF14......>

87 Item 14 Quantity:<QUANTITY14>
Body 26 88 Item 15 Barcode: <REF15...... >

89 Item 15 Quantity: <QUANTITY15>

90 Item 15 Value: <REF15_AMOUNT>
Body 27 91 Item 16 Barcode: <REF16......>

2 Item 16 Quantity:<QUANTITY16>

93 Item 16 Value: <REF16_AMOUNT>
Body 28 94 Item 17 Barcode: <REF17...... >

95 Item 17 Quantity:<QUANTITY17>

96 Item 17 Value: <REF17_AMOUNT>
Body 29 97 Item 18 Barcode: <REF18...... >

98 Item <QUANTITY18>
Body 30 99 Item CREPLS SSS >

100 I Item :<QUANTITY19>

101 I Item <REF19_AMOUNT>
Body 31 102 I Item : <REF20...... >

103 I Item <QUANTITY20>
Body32 104‘ I Item <REF210 >

105 I Item 21 Quantity:<QUANTITY21>
Body 33106 I Item 22 Barcode: <REF22...... >

107 I Item 22 Quantity:<QUANTITY22>

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: {7B of 204
Ps)
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FUJ00003498
FUJ00003498

108 Item
Body 34 109 Item

110 Item
Body 35 11 Item

112 Item
Body 36 113 Item

114 Item

115 Item
Body 37 116 Item

117 Item
Body38 118 I Item

119 Item
Body 39 120. I Item

121 Item

122 Item
Body 40 123. I Item

124 Item
Body 41 125 I Item

126 Item
Body 42 127 Item

128 I Item
Body 43.129 I Item

130 Item

131

132
Advt text 133+

134

135+

136

137+
Footer 138

139

140

141

142

22
23
23

Value: I <REF22_AMOUNT>
Barcode: <REF23 >
Quantity: <QUANTITY23>
Barcode: <REF24...... >
Quantity: <QUANTITY24>
Barcode: <REF25...... >
Quantity: <QUANTITY25>
Value:  <REF25_AMOUNT>
Barcode: <REF26...... >
Quantity: <QUANTITY26>
Barcode:
Quantity: <QUANTITY27>
Barcode: <REF28...... >
Quantity :<QUANTITY28>
Value:  <REF28 AMOUNT>
29 Barcode: <REF29...... >
29 Quantity :<QUANTITY29>
30 Barcode: <REF30...... >
30 Quantity :<QUANTITY30>
31 Barcode: <REF31...... >
31 Quantity:<QUANTITY31>
32 Barcode: <REF32..
32 Quantity :<QUANTITY32>

24
25
25
25
26
26
27
27
28
28
28

>

<Product Message>
<Client Message>

<Global Message>

This is not a VAT receipt

1
1234567890123456789'

2 3

7.37.7 Definition (English)

4
101234567890123456789012

Field Name Line No. I Character I Length I Contents
Positions
Standard AP Customer 01-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 133-137
(Non VAT) Footer 138-142
Body 0a Applicable to all products
Product Type: 25 01-13 13 Label
<LONG_NAME> 25 18-41 24 Derived from Product
<LONG_NAME> Note: This is not an
ADC AddField.
Body 1 Applicable only to product with

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

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FUJ00003498

Service Code 3

Delivery Note No:

01-17

Label

<DNN>

21-34

Derived from <DNN>

Consignment Status:

01-19

Label

<CONSIGNMENT_STATUS
>

21-34 11

Derived from
<CONSIGNMENT_STATUS> the
value of which will be either 1 or 2.
If 1 insert Confirmed

If 2 insert Discrepancy

Body 1a

Applicable only to product with
Service Code 4

Authority Code:

26

01-15 15

Label

<AUTHORITY_CODE>

26

18-27 10

Derived from <AUTHORITY_CODE>

Body 2

Applicable to products with Service
Codes 1, 2, 3, 4, 5, 6 & 7- always
present except <REF1_AMOUNT>
not applicable to 3, 4 or 7.

For product with Service Code 3
<PRODUCT_CODE1> is applicable
instead of <REF 1> and fields are
only present if a discrepancy is
reported.

Item 1 Barcode:

01-15

Label

<REF1>

18-30

Derived from <REF1>

Item 1 Product Code:

01-20

Label

<PRODUCT_CODE1>

22-36

Derived from <PRODUCT_CODE1>

Item 1 Quantity:

01-16

Label

S<QUANTITY1>

18-20 3

Derived from <QUANTITY1>

Item 1 Value:

01-13

Label

<REF1_AMOUNT>

18-23 6

Derived from <REF1_AMOUNT>

Body 3

<RETURN_REASON1> applicable to
products with Service Codes 2 & 4
<DISCOUNT_VALUE1> applicable
to product with Service Code 5
<DISCREPANCY_TYPE1>
applicable to product with Service
Code 3

Item 1 Condition of Return:

34

01-27 27

Label

<RETURN_REASON1>

32

18-39 22

Derived from
<RETURN_REASON1>

Item 1 Reason For Discount:

34

01-27 27

Label

<DISCOUNT_VALUE1>

32

18-33 16

Derived from
<DISCOUNT_VALUE1>
Based on the Tag Value, the
following text to appear on the
receipt:

0.9 = Bulk 10%

0.8999 = Damaged 10%
0.8499 = Damaged 15%
0.8 = Local 20%

0.67 = Local 33%

0.5 = Local 50%

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 180 of 264

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FUJ00003498

Item 1 Discrepancy Type:

31

01-24 24

Label

<DISCREPANCY_TYPE1>

26-34 9

Derived from
<DISCREPANCY_TYPE1>

Body 4

Applicable to products with Service
Codes 1, 2, 3, 4, 5, 6 & 7 except
<REF2_AMOUNT> not applicable to
3, 4, 60r7.

For product with Service Code 3
<PRODUCT_CODE2> is applicable
instead of <REF2>

Only present if multiple items are
purchased/returned/reported as
discrepancy.

Item 2 Barcode:

01-15

Label

<REF2>

18-30

Derived from <REF2>

Item 2 Product Code:

01-20

Label

<PRODUCT_CODE2>

22-36

Derived from <PRODUCT_CODE2>

Item 2 Quantity:

01-16

Label

<QUANTITY2>

18-20 3

Derived from <QUANTITY2>

Item 2 Value:

01-13

Label

<REF2_AMOUNT>

18-23 6

Derived from <REF2_AMOUNT>

Body 5

<RETURN_REASON2> applicable to
products with Service Code 2
<DISCOUNT_VALUE2> applicable
to product with Service Code 5
<DISCREPANCY_TYPE2>
applicable to product with Service
Code 3

Item 2 Condition of Return:

36

01-27 27

Label

<RETURN_REASON2>

37

18-39 22

Derived from
<RETURN_REASON2>

Item 2 Reason For Discount:

36

01-27 27

Label

<DISCOUNT_VALUE2>

37

18-33 16

Derived from
<DISCOUNT_VALUE2>

See <DISCOUNT_VALUE1> for
values to be printed on receipt

Item 2 Discrepancy Type:

36

01-24

Label

<DISCREPANCY_TYPE2>

36

26-34 9

Derived from
<DISCREPANCY_TYPE2>

Body 6

Applicable to products with Service
Codes 1, 2, 3, 4, 5, 6 & 7 except
<REF3_AMOUNT?> not applicable to
3,40r7.

For product with Service Code 3
<PRODUCT_CODE3> is applicable
instead of <REF3>

Only present if multiple items are
purchased/returned/reported as
discrepancy.

Item 3 Barcode:

01-15

Label

<REF3>

18-30

Derived from <REF3>

Item 3 Product Code:

01-20

Label

<PRODUCT_CODE3>

22-36

Derived from <PRODUCT_CODE3>

Item 3 Quantity:

01-16

Label

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 181 of 264

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FUJ00003498

<QUANTITY3> 39 18-20 3 Derived from <QUANTITY3>

Item 3 Value: 40 01-13 13 Label

<REF3_AMOUNT> 40 18-23 6 Derived from <REF3_AMOUNT>

Body 7 <RETURN_REASONS3> applicable to
products with Service Code 2
<DISCOUNT_VALUE3> applicable
to product with Service Code 5
<DISCREPANCY_TYPE3>
applicable to product with Service
Code 3

Item 3 Condition of Return: 41 01-27 27 Label

<RETURN_REASON3> 42 18-39 22 Derived from
<RETURN_REASON3>

Item 3 Reason For Discount: _I 41 01-27 27 Label

<DISCOUNT_VALUE3> 42 18-33 16 Derived from
<DISCOUNT_VALUE3>
See <DISCOUNT_VALUE1> for
values to be printed on receipt

Item 3 Discrepancy Type: 42 01-24 24 Label

<DISCREPANCY_TYPE3> 42 26-34 9 Derived from
<DISCREPANCY_TYPE3>

Body 8 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF4_AMOUNT> not applicable to
4or7.
Only present if multiple items are
purchased/returned.

Item 4 Barcode: 43 01-15 15 Label

<REF4> 43 18-30 13 Derived from <REF4>

Item 4 Quantity: 44 01-16 16 Label

<QUANTITY4> 44 18-20 3 Derived from <QUANTITY4>

Item 4 Value: 45 01-13 13 Label

<REF4_AMOUNT> 45 18-23 6 Derived from <REF4_AMOUNT>

Body 9 <DISCOUNT_VALUE4> applicable
to product with Service Code 5

Item 4 Reason For Discount: I 46 01-27 27 Label

<DISCOUNT_VALUE4> 47 18-33 16 Derived from
<DISCOUNT_VALUE4>
See <DISCOUNT_VALUE1> for
values to be printed on receipt

Body 10 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF5_AMOUNT?> not applicable to
4or7.
Only present if multiple items are
purchased/returned.

Item 5 Barcode: 48 01-15 15 Label

<REFS> 48 18-30 13 Derived from <REF5>

Item 5 Quantity: 49 01-16 16 Label

<QUANTITY5> 49 18-20 3 Derived from <QUANTITY5>

Item 5 Value: 50 01-13 13 Label

<REFS_AMOUNT> 50 18-23 6 Derived from <REF5_AMOUNT>

Body 11 <DISCOUNT_VALUES> applicable

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 182 of 264

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COMMERCIAL IN CONFIDENCE

FUJ00003498
FUJ00003498

to product with Service Code 5
Item 5 Reason For Discount: I 51 01-27 27 Label
<DISCOUNT_VALUES> 52 18-33 16 Derived from
<DISCOUNT_VALUES>
See <DISCOUNT_VALUE1> for
values to be printed on receipt
Body 12 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF6_AMOUNT> not applicable to
4,60r7.
Only present if multiple items are
purchased/returned.
Item 6 Barcode: 53 01-15 15 Label
<REF6> 53 18-30 13 Derived from <REF6>
Item 6 Quantity: 54 01-16 16 Label
<QUANTITY6> 54 18-20 3 Derived from <QUANTITY6>
Item 6 Value: 55 01-13 13 Label
<REF6_AMOUNT> 55 18-23 6 Derived from <REF6_AMOUNT>
Body 13 <DISCOUNT_VALUE6> applicable
to product with Service Code 5
Item 6 Reason For Discount: I 56 01-27 27 Label
<DISCOUNT_VALUE6> 57 18-33 16 Derived from
<DISCOUNT_VALUE6>
See <DISCOUNT_VALUE1> for
values to be printed on receipt
Body 14 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF7_AMOUNT> not applicable to
4or7.
Only present if multiple items are
purchased/returned.
Item 7 Barcode: 58 01-15 15 Label
<REF7> 58 18-30 13 Derived from <REF7>
Item 7 Quantity: 59 01-16 16 Label
<QUANTITY7> 59 18-20 3 Derived from <QUANTITY7>
Item 7 Value: 60 01-13 13 Label
<REF7_AMOUNT> 60 18-23 6 Derived from <REF7_AMOUNT>
Body 15 <DISCOUNT_VALUE?> applicable
to product with Service Code 5
Item 7 Reason For Discount: _I 61 01-27 27 Label
<DISCOUNT_VALUE7> 62 18-33 16 Derived from
<DISCOUNT_VALUE7>
See <DISCOUNT_VALUE1> for
values to be printed on receipt
Body 16 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF8_AMOUNT?> not applicable to
4,60r7.
Only present if multiple items are
purchased/returned.
Item 8 Barcode: 63 01-15 15 Label
<REF8> 63 18-30 13 Derived from <REF8>
Item 8 Quantity: 64 01-16 16 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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FUJ00003498

<QUANTITY8> 64 18-20 3 Derived from <QUANTITY8>

Item 8 Value: 65, 01-13 13 Label

<REF8_AMOUNT> 65 18-23 6 Derived from <REF8_AMOUNT>

Body 17 <DISCOUNT_VALUE8> applicable
to product with Service Code 5

Item 8 Reason For Discount: I 66 01-27 27 Label

<DISCOUNT_VALUE8> 67 18-33 16 Derived from
<DISCOUNT_VALUE8>
See <DISCOUNT_VALUE1> for
values to be printed on receipt

Body 18 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF9_AMOUNT> not applicable to
4or7.
Only present if multiple items are
purchased/returned.

Item 9 Barcode: 68 01-15 15 Label

<REF9> 68 18-30 13 Derived from <REF9>

Item 9 Quantity: 69 01-16 16 Label

<QUANTITY9> 69 18-20 3 Derived from <QUANTITY9>

Item 9 Value: 70 01-13 13 Label

<REF9_AMOUNT> 70 18-23 6 Derived from <REF9_AMOUNT>

Body 19 <DISCOUNT_VALUE9> applicable
to product with Service Code 5

Item 9 Reason For Discount: _I 71 01-27 27 Label

<DISCOUNT_VALUE9> 72 18-33 16 Derived from
<DISCOUNT_VALUE9>
See <DISCOUNT_VALUE1> for
values to be printed on receipt

Body 20 Applicable to products with Service
Codes 1, 4, 5, 6 & 7 except
<REF10_AMOUNT> not applicable
to4or7.
Only present if multiple items are
purchased/returned.

Item 10 Barcode: 73 01-16 16 Label

<REF10> 73 18-30 13 Derived from <REF10>

Item 10 Quantity: 74 01-17 17 Label

<QUANTITY 10> 74 18-20 3 Derived from <QUANTITY 10>

Item 10 Value: 75 01-13 14 Label

<REF10_AMOUNT> 75 18-23 6 Derived from <REF10_AMOUNT>

Body 21 <DISCOUNT_VALUE10> applicable
to product with Service Code 5

Item 10 Reason For 76 01-27 28 Label

Discount:

<DISCOUNT_VALUE10> 77 18-33 16 Derived from
<DISCOUNT_VALUE10>
See <DISCOUNT_VALUE1> for
values to be printed on receipt

Body 22 Applicable to products with Service
Code 4 & 6 except
<REF11_AMOUNT> not applicable
to 4.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 184 of 264

Ps)
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HNG-X AP and ADC Receipts

FUJ00003498

FUJ00003498

COMMERCIAL IN CONFIDENCE

Only present if multiple items are
purchased/returned.

Item 11 Barcode: 78 01-16 16 Label

<REF11> 78 18-30 13 Derived from <REF11>

Item 11 Quantity: 79 01-17 17 Label

<QUANTITY 11>. 79 18-20 3 Derived from <QUANTITY11>

Item 11 Value: 80 01-13 14 Label

<REF11_AMOUNT> 80 18-23 6 Derived from <REF11_AMOUNT>

Body 23 Applicable to products with Service
Code 4&6.
Only present if multiple items are
purchased/returned.

Item 12 Barcode: 81 01-16 16 Label

<REF12> 81 18-30 13 Derived from <REF12>

Item 12 Quantity: 82 01-17 17 Label

S<QUANTITY 12> 82 18-20 3 Derived from <QUANTITY12>

Body 24 Applicable to products with Service
Code 4 & 6 except
<REF13_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 13 Barcode: 83 01-16 16 Label

<REF13> 83 18-30 13 Derived from <REF13>

Item 13 Quantity: 84 01-17 17 Label

<QUANTITY 13> 84 18-20 3 Derived from <QUANTITY13>

Item 13 Value: 85 01-13 14 Label

<REF13_AMOUNT> 85 18-23 6 Derived from <REF13_AMOUNT>

Body 25 Applicable to products with Service
Code 4&6.
Only present if multiple items are
purchased/returned.

Item 14 Barcode: 86 01-16 16 Label

<REF 14> 86 18-30 13 Derived from <REF14>

Item 14 Quantity: 87 01-17 17 Label

<QUANTITY 14> 87 18-20 3 Derived from <QUANTITY 14>

Body 26 Applicable to products with Service
Code 4 & 6 except
<REF15_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 15 Barcode: 88 01-16 16 Label

<REF15> 88 18-30 13 Derived from <REF15>

Item 15 Quantity: 89 01-17 17 Label

<QUANTITY 15>, 89 18-20 3 Derived from <QUANTITY15>

Item 15 Value: 90 01-14 14 Label

<REF15_AMOUNT> 90 18-23 6 Derived from <REF15_AMOUNT>

Body 27 Applicable to products with Service
Code 4 & 6 except
<REF16_AMOUNT> not applicable
to 4.
Only present if multiple items are

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 185 of 264
Ps)
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HNG-X AP and ADC Receipts

FUJ00003498

FUJ00003498

COMMERCIAL IN CONFIDENCE

purchased/ returned.

Item 16 Barcode: 91 01-16 16 Label

<REF16> 91 18-30 13 Derived from <REF16>

Item 16 Quantity: 92 01-17 17 Label

<QUANTITY 16> 92 18-20 3 Derived from <QUANTITY 16>

Item 16 Value: 93 01-14 14 Label

<REF16_AMOUNT> 93 18-23 6 Derived from <REF16_AMOUNT>

Body 28 Applicable to products with Service
Code 4 & 6 except
<REF17_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 17 Barcode: 94 01-16 16 Label

<REF17> 94 18-30 13 Derived from <REF17>

Item 17 Quantity: 95 01-17 17 Label

<QUANTITY17> 95 18-20 3 Derived from <QUANTITY17>

Item 17 Value: 96 01-14 14 Label

<REF17_AMOUNT> 96 18-23 6 Derived from <REF17_AMOUNT>

Body 29 Applicable to products with Service
Code 4 & 6.
Only present if multiple items are
purchased/returned.

Item 18 Barcode: 97 01-16 16 Label

<REF18> 97 18-30 13 Derived from <REF18>

Item 18 Quantity: 98 01-17 17 Label

<QUANTITY 18> 98 18-20 3 Derived from <QUANTITY 18>

Body 30 Applicable to products with Service
Code 4 & 6 except
<REF19_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 19 Barcode: 99 01-16 16 Label

<REF19> 99 18-30 13 Derived from <REF19>

Item 19 Quantity: 100 01-17 17 Label

<QUANTITY 19> 100 18-20 3 Derived from <QUANTITY 19>

Item 19 Value: 101 01-14 14 Label

<REF19_AMOUNT> 101 18-23 6 Derived from <REF19_AMOUNT>

Body 31 Applicable to products with Service
Code 4&6.
Only present if multiple items are
purchased/returned.

Item 20 Barcode: 102 01-16 16 Label

<REF20> 102 18-30 13 Derived from <REF20>

Item 20 Quantity: 103 01-17 17 Label

<QUANTITY20> 103 18-20 3 Derived from <QUANTITY20>

Body 32 Applicable to products with Service
Code 4&6.
Only present if multiple items are
purchased/retumed.

Item 21 Barcode: 104 01-16 16 Label

<REF21> 104 18-30 13 Derived from <REF21>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 186 of 264
Ps)
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HNG-X AP and ADC Receipts

FUJ00003498

FUJ00003498

COMMERCIAL IN CONFIDENCE

Item 21 Quantity: 105 01-17 17 Label

<QUANTITY21> 105 18-20 3 Derived from <QUANTITY21>

Body 33 Applicable to products with Service
Code 4 & 6 except
<REF22_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 22 Barcode: 106 01-16 16 Label

<REF22> 106 18-30 13 Derived from <REF22>

Item 22 Quantity: 107 01-17 17 Label

<QUANTITY22> 107 18-20 3 Derived from <QUANTITY22>

Item 22 Value: 108 01-14 14 Label

<REF22_AMOUNT> 108 18-23 6 Derived from <REF22_AMOUNT>

Body 34 Applicable to products with Service
Code 4 & 6.
Only present if multiple items are
purchased/returned.

Item 23 Barcode: 109 01-16 16 Label

<REF23> 109 18-30 13 Derived from <REF23>

Item 23 Quantity: 110 01-17 17 Label

<QUANTITY23> 110 18-20 3 Derived from <QUANTITY23>

Body 35 Applicable to products with Service
Code 4 & 6.
Only present if multiple items are
purchased/returned.

Item 24 Barcode: 411 01-16 16 Label

<REF24> 111 18-30 13 Derived from <REF24>

Item 24 Quantity: 112 01-17 17 Label

<QUANTITY24> 112 18-20 3 Derived from <QUANTITY24>

Body 36 Applicable to products with Service
Code 4 & 6 except
<REF25_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 25 Barcode: 113 01-16 16 Label

<REF25> 113 18-30 13 Derived from <REF25>

Item 25 Quantity: 114 01-17 17 Label

<QUANTITY25> 114 18-20 3 Derived from <QUANTITY25>

Item 25 Value: 115 01-14 14 Label

<REF25_AMOUNT> 115 18-23 6 Derived from <REF25_AMOUNT>

Body 37 Applicable to products with Service
Code 4 & 6.
Only present if multiple items are
purchased/returned.

Item 26 Barcode: 116 01-16 16 Label

<REF26> 116 18-30 13 Derived from <REF26>

Item 26 Quantity: 117 01-17 17 Label

<QUANTITY26> 417 18-20 3 Derived from <QUANTITY26>

Body 38 Applicable to products with Service
Code 4 & 6.
Only present if multiple items are

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 187 of 264
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HNG-X AP and ADC Receipts

FUJ00003498

FUJ00003498

COMMERCIAL IN CONFIDENCE

purchased/returned.

Item 27 Barcode: 118 01-16 16 Label

<REF27> 118 18-30 13 Derived from <REF27>

Item 27 Quantity: 119 01-17 17 Label

<QUANTITY27> 119 18-20 3 Derived from <QUANTITY27>

Body 39 Applicable to products with Service
Code 4 & 6 except
<REF28_AMOUNT> not applicable
to 4.
Only present if multiple items are
purchased/returned.

Item 28 Barcode: 120 01-16 16 Label

<REF28> 120 18-30 13 Derived from <REF28>

Item 28 Quantity: 121 01-17 17 Label

<QUANTITY28> 121 18-20 3 Derived from <QUANTITY28>

Item 28 Value: 122 01-14 14 Label

<REF28_AMOUNT> 122 18-23 6 Derived from <REF28_AMOUNT>

Body 40 Applicable to products with Service
Code 4&6.
Only present if multiple items are
purchased/retumed.

Item 29 Barcode: 123 01-16 16 Label

<REF29> 123 18-30 13 Derived from <REF29>

Item 29 Quantity: 124 01-17 17 Label

<QUANTITY29> 124 18-20 3 Derived from <QUANTITY29>

Body 41 Applicable to products with Service
Code 4 & 6.
Only present if multiple items are
purchased/returned.

Item 30 Barcode: 125 01-16 16 Label

<REF30> 125 18-30 13 Derived from <REF30>

Item 30 Quantity: 126 01-17 17 Label

<QUANTITY30> 126 18-20 3 Derived from <QUANTITY30>

*Body 42 Applicable to products with Service
Code 4.
Only present if multiple items are
purchased/returned.

Item 31 Barcode: 127 01-16 16 Label

<REF31> 127 18-30 13 Derived from <REF31>

Item 31 Quantity: 128 01-17 17 Label

<QUANTITY31> 128 18-20 3 Derived from <QUANTITY31>

*Body 43 Applicable to products with Service
Code 4.
Only present if multiple items are
purchased/returned.

Item 32 Barcode: 129 01-16 16 Label

<REF32> 129 18-30 13 Derived from <REF32>

Item 32 Quantity: 130 01-17 17 Label

<QUANTITY32> 130 18-20 3 Derived from <QUANTITY32>

Blank Lines 131-132

* Body 42 and Body 43: although present in the template, these iterations are not currently utilised owing

to a temporary software restriction.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 188 of 264
FUJ00003498
FUJ00003498

HNG-X AP and ADC Receipts

Ps)
FUJITSU COMMERCIAL IN CONFIDENCE

There are references above to the product Service Codes and which Field Names are applicable to
these. Descriptions of the products and associated Service Codes are listed below:

Service Code I Product

Customer Sales

Customer Returns

Receive From Supplier

Return To Supplier

Discounted Sales

Multibuy*

No] a] alo) ml a=

Spoilt Stock

* Note: There is a further Item list for Multibuy products. These are:
-3 for2

- BOGOF

- BOG 2 HP

- 2 for £5

- 2 for £10

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14007-2008

Page No: 189 of 264
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FUJITSU COMMERCIAL IN CONFIDENCE

7.38 PostShop 2 For £x Multibuy PostShop product —
Customer Receipt

7.38.1 Description

This is the customer receipt for the transaction for the 2 For £x Multibuy PostShop product.

7.38.2 Frequency

Per completed transaction for this product.

7.38.3 Template Name

The Horizon receipt template name is CustPost2For.

7.38.4 Sequence

Chronological order of entry (transaction identifier) within stock unit.

7.38.5 Layout and Example Content

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun

06 POQCOCQQOOQOODOOQODO0O0OOOOOCOOCOOCFAD: ffffLLE
07 address 1

08 address 2

09 address 3

10 address 4

il address 5

12 Postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 I Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv

20 IToken Type: tttttttt Entry: nnn
21. (I Ref: nnnnnnnnnnannnnnnnnnnnnnnnannn
22 I Amount: 999999.99s mopppppppppPpPPPPPPPP
23. I Product No: nnnn

4

Body 1 25 IItem 1 Barcode: <REF1....... >

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DESIGEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 190 of 264
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COMMERCIAL IN CONFIDENCE

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26 I1@ <REF1_AMOUNT>
27 IItem 2 Barcode: <REF2....... >
28 I1@ <REF2_AMOUNT>
29 I Item 3 Barcode: <REF3....... >
30 1@
31 I Item 4 Barcode:
32 1@
33. I Item 5 Barcode:
34 1@
35 I Item 6 Barcode:
36 1@
37 I Item 7 Barcode:
38 1@
39 I Item 8 Barcode:
40 I1@
41 I Item 9 Barcode: .
42 I1@ <REF9_AMOUNT>
43 I Item 10 Barcode: <REF10......>
44/1 @ <REF10_AMOUNT>
45 I Item 11 Barcode: <REF11......>
46 I1@ <REF11_AMOUNT>
47 I Item 12 Barcode: <REF12...... >
48 I1@ <REF12_AMOUNT>
49 I TOTAL <Amount>
50
Body 2 51 ***SAVINGS***
52 I Item 2 Barcode: <REF2....... > 2For
£<OFFER_AMOUNT1>
53. I Item 4 Barcode: <REF4....... > 2For
£<OFFER_AMOUNT2>
54 IItem 6 Barcode: <REF6....... > 2For
£<OFFER_AMOUNT3>
55 I Item 8 Barcode: .> 2For
£<OFFER_AMOUNT4>
56 I Item 10 Barcode: .> 2For
£<OFFER_AMOUNT5>
57 I Item 12 Barcode: <REF12...... > 2For
£<OFFER_AMOUNT6>
Body 3 58 I TOTAL SAVINGS: <DISCOUNT_AMOUNT>
39
60 I TOTAL TO PAY: <NET_AMOUNT>
61
62
Advt text 63+ I <Product Message>
64
65+ I <Client Message>
66
67+ I <Global Message>
Footer 68
69
70
1 This is not a VAT receipt
72

1 2 3

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011

14-OCT-2009
191 of 264
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
123456789012345678901234567890123456789012
7.38.6 Definition (English)
Field Name Line No. I Character Length Contents
Positions
Standard AP Customer 1-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 63-67
(Non VAT) Footer 68-72
Body 1
Item 1 Barcode: 25 01-15 15 Label
<REF1> 25 18-30 13 Derived from <REF1>
i@ 26 01-03 3 Label
<REF1_AMOUNT> 26 18-23 6 Derived from <REF1_AMOUNT>
Item 2 Barcode: 27 01-15 15 Label
<REF2> 27 18-30 13 Derived from <REF2>
1@ 28 01-03 3 Label
<REF2_AMOUNT> 28 18-23 6 Derived from <REF2_AMOUNT>
Item 3 Barcode: 29 01-15 15 Label
<REF3> 29 18-30 13 Derived from <REF3>
1@ 30 01-03 3 Label
<REF3_AMOUNT> 30 18-23 6 Derived from <REF3_AMOUNT>
Item 4 Barcode: 34 01-15 15 Label
<REF4> 31 18-30 13 Derived from <REF4>
1@ 32 01-03 3 Label
<REF4_AMOUNT> 32 18-23 6 Derived from <REF4_AMOUNT>
Item 5 Barcode: 33, 01-15 15 Label
<REFS> 33 18-30 13 Derived from <REFS>
1@ 34 01-03 3 Label
<REFS_AMOUNT> 34 18-23 6 Derived from <REF5_AMOUNT>
Item 6 Barcode: 35, 01-15 15 Label
<REF6> 35 18-30 13 Derived from <REF6>
1@ 36 01-03 3 Label
<REF6_AMOUNT> 36 18-23 6 Derived from <REF6_AMOUNT>
Item 7 Barcode: 37 01-15 15 Label
<REF7> 37 18-30 13 Derived from <REF7>
1@ 38 01-03 3 Label
<REF7_AMOUNT> 38 18-23 6 Derived from <REF7_AMOUNT>
Item 8 Barcode: 39 01-15 15 Label
<REF8> 39 18-30 13 Derived from <REF8>
1@ 40 01-03 3 Label
<REF8_AMOUNT> 40 18-23 6 Derived from <REF8_AMOUNT>
Item 9 Barcode: 41 01-15 15 Label
<REF9> 41 18-30 13 Derived from <REF9>
1@ 42 01-03 3 Label
<REFQ_AMOUNT> 42 18-23 6 Derived from <REF9_AMOUNT>
Item 10 Barcode: 43 01-16 16 Label
<REF10> 43 18-30 13 Derived from <REF10>
1@ 44 01-03 3 Label
<REF10_AMOUNT> 44 18-23 6 Derived from
<REF10_AMOUNT>
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 192 of 264
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COMMERCIAL IN CONFIDENCE

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Item 11 Barcode: 45 01-16 16 Label

<REF11> 45 18-30 13 Derived from <REF11>

i@ 46 01-03 3 Label

<REF11_AMOUNT> 46 18-23 6 Derived from
<REF11_AMOUNT>

Item 12 Barcode: 47 01-16 16 Label

<REF12> 47 18-30 13 Derived from <REF12>

1@ 48 01-03 3 Label

<REF12_AMOUNT> 48 18-23 6 Derived from
<REF12_AMOUNT>

TOTAL: 49 01-06 6 Label

<Amount> 49 37-42 6 Derived from <Amount>

Blank Line 50

Body 2

**SAVINGS*** Ex 15-27 13 Label

Item 2 Barcode: 52 01-15 15 Label

<REF2> 52 18-30 13 Derived from <REF2>

2For£ $2 32-37 6 Label

<OFFER_AMOUNT1> 52 38-42 5 Derived from
<OFFER_AMOUNT1>

Item 4 Barcode: 53 01-15 15 Label

<REF4> 53 18-30 13 Derived from <REF4>

2For£ 53 32-37 6 Label

<OFFER_AMOUNT2> 53 38-42 5 Derived from
<OFFER_AMOUNT2>

Item 6 Barcode: 54 01-15 15 Label

<REF6> 54 18-30 13 Derived from <REF6>

2For £ 54 32-37 6 Label

<OFFER_AMOUNT3> 54 38-42 5 Derived from
<OFFER_AMOUNT3>

Item 8 Barcode: 55 01-15 15 Label

<REF8> 55 18-30 13 Derived from <REF8>

2For£ 55 32-37 6 Label

<OFFER_AMOUNT4> 55 38-42 5 Derived from
<OFFER_AMOUNT4>

Item 10 Barcode: 56 01-16 16 Label

<REF10> 56 18-30 13 Derived from <REF10>

2For£ 56 32-37 6 Label

<OFFER_AMOUNT5> 56 38-42 5 Derived from
<OFFER_AMOUNTS5>

Item 12 Barcode: 57 01-16 16 Label

<REF12> 57 18-30 13 Derived from <REF12>

2For £ 57 32-37 6 Label

<OFFER_AMOUNT6> 57 38-42 5 Derived from
<OFFER_AMOUNT6>

Body 3

TOTAL SAVINGS: 58 01-14 14 Label

<DISCOUNT_AMOUNT> 58 37-42 Derived from
<DISCOUNT_AMOUNT>

Blank Line 59

TOTAL TO PAY: 60 01-13 13 Label

<NET_AMOUNT> 60 37-42 6 Derived from <NET_AMOUNT>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 193 of 264
FUJ00003498
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[Blank Lines [61-62 I [ l ]

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14007-2008

Page No: 194 of 264
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
7.39 PostShop 3 For £x Multibuy PostShop product —
Customer Receipt
7.39.1 Description
This is the customer receipt for the transaction for the 3 For £x Multibuy PostShop product.
7.39.2 Frequency
Per completed transaction for this product.
7.39.3 Template Name
The Horizon receipt template name is CustPost3For.
7.39.4 Notes
7.39.5 Sequence
Chronological order of entry (transaction identifier) within stock unit.
7.39.6 Layout and Example Content
English Text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I coceee002000000000000000000000FAD: fff fEEE
07° I address 1
08 address 2
09 I address 3
10 I address 4
11 address 5
12. I Postcode
13
14 message
15
AP Body 16 I Session Id: cc-nnnnnn
17 Tobere
18 411111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 IToken Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnannnnannnnnnnnnn
22. I Amount: 999999.99s mopppppppPPPPPPPPPPP
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 195 of 264
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COMMERCIAL IN CONFIDENCE

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23 Product No: nnnn
24
Body 1 25 IItem 1 Barcode: <REF1....... >
26 I1@ <REF1_AMOUNT>
27 IItem 2 Barcode: <REF2....... >
28 I1@ <REF2_AMOUNT>
29 IItem 3 Barcode: <REF3.......>
30 I1@ <REF3_AMOUNT>
31 I Item 4 Barcode: <REF4....... >
32: I1@ <REF4_AMOUNT>
33 I Item 5 Barcode: <REF5....... >
34 I1@ <REF5_AMOUNT>
35 I Item 6 Barcode: <REF6....... >
36 I1@ <REF6_AMOUNT>
37 I Item 7 Barcode: <REF7....... >
38 I1@ <REF7_AMOUNT>
39 I Item 8 Barcode: <REF8....... >
40 I1@ <REF8_AMOUNT>
41 I Item 9 Barcode: <REF9....... >
422 I1@ <REF9_AMOUNT>
43 I Item 10 Barcode: <REF10...... >
44 I1@ <REF10_AMOUNT>
45 I Item 11 Barcode: <REF11...... >
46 }1@ <REF11_AMOUNT>
47 I Item 12 Barcode: <REF12......>
48 I1@ <REF12_AMOUNT>
49 I Item 13 Barcode: <REF13...... >
50 I1@ <REF13_AMOUNT>
51 I Item 14 Barcode: <REF14...... >
52 I1@ <REF14_AMOUNT>
53 I Item 15 Barcode: <REF15......>
54 I1@ <REF15_AMOUNT>
55 I Item 16 Barcode: <REF16...... >
56 I1@ <REF16_AMOUNT>
57 I Item 17 Barcode: <REF17......>
58 I1@ <REF17_AMOUNT>
59 I Item 18 Barcode: <REF18......>
oo }1@ <REF18_AMOUNT>
61 I TOTAL <Amount>
62
Body 2 63 ***SAVINGS***
64 I Item 3 Barcode: <REF3....... > 3For
£<OFFER_AMOUNT1>
65 I Item 6 Barcode: <REF6....... > 3For
£<OFFER_AMOUNT2>
66 IItem 9 Barcode: <REF9....... > 3For
£<OFFER_AMOUNT3>
67 I Item 12 Barcode: <REF12...... > 3For
£<OFFER_AMOUNT4>
68 I Item 15 Barcode: 3For
£<OFFER_AMOUNT5>
69 I Item 18 Barcode: 3For
£<OFFER_AMOUNT6>
Body 3 70 I TOTAL SAVINGS: <DISCOUNT_AMOUNT>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

196 of 264
Ps)
FUJITSU

FUJ00003498

FUJ00003498

HNG-X AP and ADC Receipts

COMMERCIAL IN CONFIDENCE

Advt text

Footer

TOTAL TO PAY:

This is not a VAT receipt

1

<Product Message>
<Client Message>

<Global Message>

2

<NET_AMOUNT>

3 4

123456789012345678901234567890123456789012

7.39.7 Definition (English)

Field Name Line No. I Character I Length Contents
Positions
Standard AP Receipt 1-15 See section 4.1 Generic Layouts
Header, AP Body, 16-24 Generic Customer Receipts
Advt text, 75-79
(Non VAT) Footer 80-84
Body 1
Item 1 Barcode: 25 01-15 15 Label
<REF1> 25 18-30 13 Derived from <REF1>
1@ 26 01-03 3 Label
<REF1_AMOUNT> 26 18-23 6 Derived from <REF1_AMOUNT>
Item 2 Barcode: 27 01-15 15 Label
<REF2> 27 18-30 13 Derived from <REF2>
1@ 28 01-03 3 Label
<REF2_AMOUNT> 28 18-23 6 Derived from <REF2_AMOUNT>
Item 3 Barcode: 29 01-15 15 Label
<REF3> 29 18-30 13 Derived from <REF3>
1@ 30 01-03 3 Label
<REF3_AMOUNT> 30 18-23 6 Derived from <REF3_AMOUNT>
Item 4 Barcode: 34 01-15 15 Label
<REF4> 31 18-30 13 Derived from <REF4>
i@ 32 01-03 3 Label
<REF4_AMOUNT> 32 18-23 6 Derived from <REF4_AMOUNT>
Item 5 Barcode: 33 01-15 15 Label
<REFS> 33 18-30 13 Derived from <REF5>
i@ 34 01-03 3 Label
<REFS_AMOUNT> 34 18-23 6 Derived from <REFS_AMOUNT>
Item 6 Barcode: 35, 01-15 15 Label
<REF6> 35 18-30 13 Derived from <REF6>
i@ 36 01-03 3 Label
<REF6_AMOUNT> 36 18-23 6 Derived from <REF6_AMOUNT>
Item 7 Barcode: 37 01-15 15 Label

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 197 of 264
FUJ00003498

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(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
<REF7> 37 18-30 13 Derived from <REF7>
1@ 38 01-03 3 Label
<REF7_AMOUNT> 38 18-23 6 Derived from <REF7_AMOUNT>
Item 8 Barcode: 39 01-15 15 Label
<REF8> 39 18-30 13 Derived from <REF8>
1@ 40 01-03 3 Label
<REF8_AMOUNT> 40 18-23 6 Derived from <REF8_AMOUNT>
Item 9 Barcode: 41 01-16 15 Label
<REF9> 41 18-30 13 Derived from <REF9>
i@ 42 01-03 3 Label
<REF9_AMOUNT> 42 18-23 6 Derived from <REF9_AMOUNT>
Item 10 Barcode: 43 01-16 16 Label
<REF10> 43 18-30 13 Derived from <REF10>
i@ 44 01-03 3 Label
<REF10_AMOUNT> 44 18-23 6 Derived from <REF10_AMOUNT>
Item 11 Barcode: 45 01-16 16 Label
<REF11> 45 18-30 13 Derived from <REF11>
1i@ 46 01-03 3 Label
<REF11_AMOUNT> 46 18-23 6 Derived from <REF11_AMOUNT>
Item 12 Barcode: 47 01-16 16 Label
<REF12> 47 18-30 13 Derived from <REF12>
1@ 48 01-03 3 Label
<REF12_AMOUNT> 48 18-23 6 Derived from <REF12_AMOUNT>
Item 13 Barcode: 49 01-16 16 Label
<REF13> 49 18-30 13 Derived from <REF13>
1@ 50 01-03 3 Label
<REF13_AMOUNT> 50 18-23 6 Derived from <REF13_AMOUNT>
Item 14 Barcode: 54 01-16 16 Label
<REF14> $1 18-30 13 Derived from <REF14>
1@ 52 01-03 3 Label
<REF14_AMOUNT> 52 18-23 6 Derived from <REF14_AMOUNT>
Item 15 Barcode: 53 01-16 16 Label
<REF15> $3 18-30 13 Derived from <REF15>
1@ 54 01-03 3 Label
<REF15_AMOUNT> 54 18-23 6 Derived from <REF15_AMOUNT>
Item 16 Barcode: 55 01-16 16 Label
<REF16> 55 18-30 13 Derived from <REF16>
i@ 56 01-03 3 Label
<REF16_AMOUNT> 56 18-23 6 Derived from <REF16_AMOUNT>
Item 17 Barcode: 57 01-16 16 Label
<REF17> 57 18-30 13 Derived from <REF17>
i@ 58 01-03 3 Label
<REF17_AMOUNT> 58 18-23 6 Derived from <REF17_AMOUNT>
Item 18 Barcode: 59 01-16 16 Label
<REF18> 59 18-30 13 Derived from <REF18>
i@ 60 01-03 3 Label
<REF18_AMOUNT> 60 18-23 6 Derived from <REF18_AMOUNT>
TOTAL: 61 01-06 6 Label
<Amount> 61 37-42 6 Derived from <Amount>
Blank Line 62
Body 2
“SAVINGS*** 63 15-27 13 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 198 of 264
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FUJITSU COMMERCIAL IN CONFIDENCE

Item 3 Barcode: 64 01-15 15 Label

<REF3> 64 18-30 13 Derived from <REF3>

3For£ 64 32-37 6 Label

<OFFER_AMOUNT1> 64 38-42 5 Derived from
<OFFER_AMOUNT1>

Item 6 Barcode: 65 01-15 15 Label

<REF6> 65 18-30 13 Derived from <REF6>

3For £ 65, 32-37 6 Label

<OFFER_AMOUNT2> 65 38-42 5 Derived from
<OFFER_AMOUNT2>

Item 9 Barcode: 66 01-15 15 Label

<REF9> 66 18-30 13 Derived from <REF9>

3For £ 66 32-37 6 Label

<OFFER_AMOUNT3> 66 38-42 5 Derived from
<OFFER_AMOUNT3>

Item 12 Barcode: 67 01-16 16 Label

<REF12> 67 18-30 13 Derived from <REF12>

3For £ 67 32-37 6 Label

<OFFER_AMOUNT4> 67 38-42 5 Derived from
<OFFER_AMOUNT4>

Item 15 Barcode: 68 01-16 16 Label

<REF15> 68 18-30 13 Derived from <REF15>

3For £ 68 32-37 6 Label

<OFFER_AMOUNTS5> 68 38-42 5 Derived from
<OFFER_AMOUNTS>

Item 18 Barcode: 69 01-16 16 Label

<REF18> 69 18-30 13 Derived from <REF18>

3For £ 69 32-37 6 Label

<OFFER_AMOUNT6> 69 38-42 5 Derived from
<OFFER_AMOUNT6>

Body 3

TOTAL SAVINGS: 70 01-14 14 Label

<DISCOUNT_AMOUNT> 70 37-42 6 Derived from
<DISCOUNT_AMOUNT>

Blank Line 71

TOTAL TO PAY: 72 01-13 13 Label

<NET_AMOUNT> 72 37-42 6 Derived from <NET_AMOUNT>

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 199 of 264
FUJ00003498
FUJ00003498

HNG-X AP and ADC Receipts

Ps)
FUJITSU COMMERCIAL IN CONFIDENCE

7.40 PostShop 342 Multibuy PostShop product —- Customer
Receipt

7.40.1 Description

This is the customer receipt for the 3 For 2 Multibuy PostShop product transaction.

7.40.2 Frequency

Per completed transaction for this product.

7.40.3 Template Name
The Horizon receipt template name is CustPost342.

7.40.4 Notes

7.40.5 Sequence

Chronological order of entry (transaction identifier) within stock unit.

7.40.6 Layout and Example Content

English Text
1 2 3 4
123456789012345678901234567890123456789012

Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I cooc00002000000000000000000000FAD: fff FFE
07 I address 1
08 address 2
09 I address 3
10 I address 4
11 address 5
12. I Postcode
13
14 message
15

AP Body 16 I Session Id: cc-nnnnnn
17 : tet
18 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnannnnannnnnnnnnn
22 I Amount: 999999.99s moppppppppppPpPPPPPPP

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPEIO011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 200 of 264
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FUJ00003498

Body1 25

Body 2 63

65
66
67
68
69

Body 3 70

7
72
73
4

Advt text = 75+

76

Product No: nnnn

Item 1 Barcode

Item 2 Barcode:

Item 8 Barcode: <REF8......
Item 9 Barcode: <REF9......
Item 10 Barcode: <REF10.....
Item 11 Barcode: <REF11.....
Item 12 Barcode: <REF12.....
Item 13 Barcode: <REF13.....
Item 14 Barcode: <REF14.....
Item 15 Barcode: <REF15.....

Item 16 Barcode: <REF16.....

16@

Item 3 Barcode:
1@

Item 4 Barcode:
1@

Item 5 Barcode:
1@

Item 6 Barcode:
1@

Item 7 Barcode:
1@

1@

1@

1@

1@

1@

1@

1@

1@

1@

Item 17 Barcode: <REF17
1@

Item 18 Barcode: <REF18
1@

TOTAL

Item 3 Barcode: <REF3.
Item 6 Barcode: <REF6.
Item 9 Barcode: <REF9.
Item 12 Barcode: <REF12
Item 15 Barcode: <REF15
Item 18 Barcode: <REF18

TOTAL SAVINGS:

TOTAL TO PAY:

3 “REPL...

<REF1_AMOUNT>

<REF3......

>

<REF1_AMOUNT>

<REF16_AMOUNT>

=

<REF16_AMOUNT>

>

<REF16_AMOUNT>

***SAVINGS***

<Product Message>

<Amount>

3For2
3For2
3For2
3For2
3For2
3For2

<DISCOUNT_AMOUNT>

<NET_AMOUNT>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

(DES/GEN/SPE/0004)

COMMERCIAL IN CONFIDENCE Ref:

Version:
Date:
Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

201 of 264
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71+ I<Client Message>

Footer

This is not a VAT receipt

1 2 3

4

123456789012345678901234567890123456789012

7.40.7 Definition (English)

Field Name Line No. I Character Length Contents
Positions
Standard AP Customer 01-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 75-79
(Non VAT) Footer 80-84
Body 1
Item 1 Barcode: 25 01-15 15 Label
<REF1> 25 18-30 13 Derived from <REF1>
1@ 26 01-03 3 Label
<REF1_AMOUNT> 26 18-23 6 Derived from <REF1_AMOUNT>
Item 2 Barcode: 27 01-15 15 Label
<REF2> 27 18-30 13 Derived from <REF2>
1@ 28 01-03 3 Label
<REF1_AMOUNT> 28 18-23 6 Derived from <REF1_AMOUNT>
Item 3 Barcode: 29 01-15 15 Label
<REF3> 29 18-30 13 Derived from <REF3>
1@ 30 01-03 3 Label
<REF1_AMOUNT> 30 18-23 6 Derived from <REF1_AMOUNT>
Item 4 Barcode: 34 01-15 15 Label
<REF4> 31 18-30 13 Derived from <REF4>
1@ 32 01-03 3 Label
<REF4_AMOUNT> 32 18-23 6 Derived from <REF4_AMOUNT>
Item 5 Barcode: 33 01-15 15 Label
<REFS> 33 18-30 13 Derived from <REFS>
1@ 34 01-03 3 Label
<REF4_AMOUNT> 34 18-23 6 Derived from <REF4_ AMOUNT>
Item 6 Barcode: 35 01-15 15 Label
<REF6> 35 18-30 13 Derived from <REF6>
1@ 36 01-03 3 Label
<REF4_AMOUNT> 36 18-23 6 Derived from <REF4_AMOUNT>
Item 7 Barcode: 37 01-15 15 Label
<REF7> 37 18-30 13 Derived from <REF7>
1@ 38 01-03 3 Label
<REF7_AMOUNT> 38 18-23 6 Derived from <REF7_AMOUNT>
Item 8 Barcode: 39 01-15 15 Label
<REF8> 39 18-30 13 Derived from <REF8>
1@ 40 01-03 3 Label
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPEIO011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No eee
FUJ00003498

FUJ00003498
(oe) HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
<REF7_AMOUNT> 40 18-23 6 Derived from <REF7_AMOUNT>
Item 9 Barcode: 41 01-15 15 Label
<REF9> 41 18-30 13 Derived from <REF9>
1@ 42 01-03 3 Label
<REF7_AMOUNT> 42 18-23 6 Derived from <REF7_AMOUNT>
Item 10 Barcode: 43 01-16 16 Label
<REF10> 43 18-30 13 Derived from <REF10>
1@ 44 01-03 3 Label
<REF10_AMOUNT> 44 18-23 6 Derived from <REF10_AMOUNT>
Item 11 Barcode: 45 01-16 16 Label
<REF11> 45 18-30 13 Derived from <REF11>
1@ 46 01-03 3 Label
<REF10_AMOUNT> 46 18-23 6 Derived from <REF10_AMOUNT>
Item 12 Barcode: AT 01-16 16 Label
<REF12> 47 18-30 13 Derived from <REF12>
1@ 48 01-03 3 Label
<REF10_AMOUNT> 48 18-23 6 Derived from <REF10_AMOUNT>
Item 13 Barcode: 49 01-16 16 Label
<REF13> 49 18-30 13 Derived from <REF13>
1@ 50 01-03 3 Label
<REF13_AMOUNT> 50 18-23 6 Derived from <REF13_AMOUNT>.
Item 14 Barcode: 51 01-16 16 Label
<REF14> 51 18-30 13 Derived from <REF14>
1@ $2 01-03 3 Label
<REF13_AMOUNT> 52 18-23 6 Derived from <REF13_AMOUNT>
Item 15 Barcode: 53 01-16 16 Label
<REF15> 53 18-30 13 Derived from <REF15>
1@ 54 01-03 3 Label
<REF13_AMOUNT> 54 18-23 6 Derived from <REF13_AMOUNT>.
Item 16 Barcode: 55 01-16 16 Label
<REF16> 55 18-30 13 Derived from <REF16>
1@ 56 01-03 3 Label
<REF16_AMOUNT> 56 18-23 6 Derived from <REF16_AMOUNT>.
Item 17 Barcode: 57 01-16 16 Label
<REF17> 57 18-30 13 Derived from <REF17>
1@ 58 01-03 3 Label
<REF16_AMOUNT> 58 18-23 6 Derived from <REF16_AMOUNT>
Item 18 Barcode: 59 01-16 16 Label
<REF18> 59 18-30 13 Derived from <REF18>
1@ 60 01-03 3 Label
<REF16_AMOUNT> 60 18-23 6 Derived from <REF16_AMOUNT>
TOTAL: 61 01-06 6 Label
<Amount> 61 37-42 6 Derived from <Amount>
Blank Line 62
Body 2
**SAVINGS*** 63 15-27 13 Label
Item 3 Barcode: 64 01-15 15 Label
<REF3> 64 18-30 13 Derived from <REF3>
3For2 64 32-41 10 Label
Item 6 Barcode: 65 01-15 15 Label
<REF6> 65 18-30 13 Derived from <REF6>
3For2 65 32-41 10 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 203 of 264
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Item 9 Barcode: 66 01-15 15 Label
<REF9> 66 18-30 13 Derived from <REF9>
3For2 66 32-41 10 Label
Item 12 Barcode: 67 01-16 16 Label
<REF12> 67 18-30 13 Derived from <REF12>
3For2 67 32-41 10 Label
Item 15 Barcode: 68 01-16 16 Label
<REF15> 68 18-30 13 Derived from <REF15>
3For2 68 32-41 10 Label
Item 18 Barcode: 69 01-16 16 Label
<REF18> 69 18-30 13 Derived from <REF18>
3For2 69 32-41 10 Label
Body 3
TOTAL SAVINGS: 70 01-14 14 Label
<DISCOUNT_AMOUNT> 70 37-42 6 Derived from
<DISCOUNT_AMOUNT>
Blank Line 71
TOTAL TO PAY: 72 01-13 13 Label
<NET_AMOUNT> 72 37-42 6 Derived from <NET_AMOUNT>
Blank Lines 73-74

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 204 of 264
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7.41 PostShop Buy One Get One Free — Customer Receipt

7.41.1. Description

This is the customer receipt for the transaction for the ‘Buy One Get One Free’ and ‘Buy One Get
Second Half Price’ PostShop products.

7.41.2 Frequency

Per completed transaction for this product.

7.41.3 Template Name
The Horizon receipt template name is CustPostBOGOF.

7.41.4 Notes

7.41.5 Sequence

N/A

7.41.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I cccc0c000000000000000000000000FAD: ffff EEE
07 address 1
08 I address 2
09 I address 3
10 I address 4
11 I address 5
12 Postcode
13
14 message
15
AP Body 16 I Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vVvVV
20 I Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnnnnnnnnnannnnnnnnnn
22 I Amount: 999999.99s mopppppppppppPPPPPPP
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
F DES/GEN/SPE/0004} Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) Page No: 205 of 264
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23 Product No: nnnn

—_______ 24 I

Body 1 25 IItem 1 Barcode: <REF1....... >
2 I1@ <REF1_AMOUNT>
27 IItem 2 Barcode: <REF2....... >
28 {1 @ <REF1_AMOUNT>
29 IItem 3 Barcode: <REF3....... >
30 {1 @ <REF3_AMOUNT>
31 I Item 4 Barcode: <REF4....... >
32 «4/1 @ <REF3_AMOUNT>
33 I Item 5 Barcode: <REF5....... >
34 [1 @ <REF5_AMOUNT>
35 I Item 6 Barcode: <REF6....... >
36 I1@ <REF5_AMOUNT>
37 I Item 7 Barcode: <REF7....... >
38 I1@ <REF7_AMOUNT>
39 I Item 8 Barcode: <REF8....... >
40 [1 @ <REF7_AMOUNT>
41 I Item 9 Barcode: <REF9......-. >
42 I1@ <REF9_AMOUNT>
43 I Item 10 Barcode: <REF10...... >
44 [1@ <REF9_AMOUNT>
45 I Item 11 Barcode: <REF11...... >
46 I1@ <REF11_AMOUNT>
47 I Item 12 Barcode: <REF12...... >
48 I1@ <REF11_AMOUNT>
49 I TOTAL: <Amount>
50

Body 2 51
52 I Item 2 Barcode: BOGOF
53 I Item 2 Barcode: BOGSHP
54 I Item 4 Barcode: BOGOF
55 IItem 4 Barcode: BOGSHP
56 I Item 6 Barcode: BOGOF
57 I Item 6 Barcode: BOGSHP
58 I Item 8 Barcode: BOGOF
59 I Item 8 Barcode: BOGSHP
60 I Item 10 Barcode: > BOGOF
61 I Item 10 Barcode: > BOGSHP
62 I Item 12 Barcode: > BOGOF
63__I Item 12 Barcode: ...> BOGSHP
64 I TOTAL SAVINGS: <DISCOUNT_AMOUNT>
65
66 I TOTAL TO PAY: <NET_AMOUNT>
67
68

Advt text 69 I <Product Message>
70
71 I <Client Message>
72
73 _I <Global Message>

Footer 74
75
76

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011

14-OCT-2009
206 of 264
Ps)
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FUJ00003498
FUJ00003498

77
78

This is not a VAT receipt

2

3 4

123456789012345678901234567890123456789012

7.41.7 Definition (English)

Field Name Line Characte I Length I Contents

No. r

Positions

Standard AP Customer 1-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 69-73
(Non VAT) Footer 74-78
Body 1
Item 1 Barcode: 25 01-15 15 Label
<REF1> 25 18-40 13 Derived from <REF1>
1@ 26 01-03 3 Label
<REF1_AMOUNT> 26 18-23 6 Derived from <REF1_AMOUNT>
Item 2 Barcode: 27 01-15 15 Label
<REF2> 27 18-40 13 Derived from <REF2>
1@ 28 01-03 3 Label
<REF1_AMOUNT> 28 18-23 6 Derived from <REF1_AMOUNT>
Item 3 Barcode: 29 01-15 15 Label
<REF3> 29 18-40 13 Derived from <REF3>
1@ 30 01-03 3 Label
<REF3_AMOUNT> 30 18-23 6 Derived from <REF3_AMOUNT>
Item 4 Barcode: 34 01-15 15 Label
<REF4> 31 18-40 13 Derived from <REF4>
1@ 32 01-03 3 Label
<REF3_AMOUNT> 32 18-23 6 Derived from <REF3_AMOUNT>
Item 5 Barcode: 33 01-15 15 Label
<REFS> 33 18-40 13 Derived from <REF5>
i@ 34 01-03 3 Label
<REFS_AMOUNT> 34 18-23 6 Derived from <REF5_AMOUNT>
Item 6 Barcode: 35 01-15 15 Label
<REF6> 35 18-40 13 Derived from <REF6>
i@ 36 01-03 3 Label
<REFS_AMOUNT> 36 18-23 6 Derived from <REF5_AMOUNT>
Item 7 Barcode: 37 01-15 15 Label
<REF7> 37 18-40 13 Derived from <REF7>
1@ 38 01-03 3 Label
<REF7_AMOUNT> 38 18-23 6 Derived from <REF7_AMOUNT>
Item 8 Barcode: 39 01-15 15 Label
<REF8> 39 18-40 13 Derived from <REF8>
1@ 40 01-03 3 Label
<REF7_AMOUNT> 40 18-23 6 Derived from <REF7_AMOUNT>
Item 9 Barcode: 41 01-15 15 Label
<REFO> 41 18-40 13 Derived from <REF9>
1@ 42 01-03 3 Label
<REF9_AMOUNT> 42 18-23 6 Derived from <REF9_AMOUNT>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref:
Version: 1.0

Date: 14-OCT-2009
Page No: 207 of 264

DES/GEN/SPE/0011
Ps)
FUJITSU

FUJ00003498

FUJ00003498

HNG-X AP and ADC Receipts

COMMERCIAL IN CONFIDENCE

Item 10 Barcode: 43 01-16 16 Label
<REF10> 43 18-40 13 Derived from <REF10>
i@ 44 01-03 3 Label
<REF9_AMOUNT> 44 18-23 6 Derived from <REF9_AMOUNT>
Item 11 Barcode: 45 01-16 16 Label
<REF11> 45 18-40 13 Derived from <REF11>
i@ 46 01-03 3 Label
<REF11_AMOUNT> 46 18-23 6 Derived from <REF11_AMOUNT>
Item 12 Barcode: 47 01-16 16 Label
<REF12> 47 18-40 13 Derived from <REF12>
1@ 48 01-03 3 Label
<REF11_AMOUNT> 48 18-23 6 Derived from <REF11_AMOUNT>
TOTAL: 49 01-06 6 Label
<Amount> 49 37-42 6 Derived from <Amount>
Blank Line 50
Body 2
**SAVINGS*** 51 15-27 13 Label
Item 2 Barcode: 52 01-15 15 Label
<REF2> 52 18-30 13 Derived from <REF2>
BOGOF $2 32-41 10 Label (applicable to Item Id 20015)
Item 2 Barcode: $3 01-15 15 Label
<REF2> 53 18-30 13 Derived from <REF2>
BOGSHP 53 32-41 10 Label (applicable to Item Id 20016)
Item 4 Barcode: 54 01-15 15 Label
<REF4> 54 18-30 13 Derived from <REF4>
BOGOF 54 32-41 10 Label (applicable to Item Id 20015)
Item 4 Barcode: 55 01-15 15 Label
<REF4> 55 18-30 13 Derived from <REF4>
BOGSHP 55 32-41 10 Label (applicable to Item Id 20016)
Item 6 Barcode: 56 01-15 15 Label
<REF6> 56 18-30 13 Derived from <REF6>
BOGOF 56 32-41 10 Label (applicable to Item Id 20015)
Item 6 Barcode: 57 01-15 15 Label
<REF6> 57 18-30 13 Derived from <REF6>
BOGSHP 57 32-41 10 Label (applicable to Item Id 20016)
Item 8 Barcode: 58 01-15 15 Label
<REF8> 58 18-30 13 Derived from <REF8>
BOGOF 58 32-41 10 Label (applicable to Item Id 20015)
Item 8 Barcode: 59 01-15 15 Label
<REF8> 59 18-30 13 Derived from <REF8>
BOGSHP. 59 32-41 10 Label (applicable to Item Id 20016)
Item 10 Barcode: 60 01-16 16 Label
<REF10> 60 18-30 13 Derived from <REF10>
BOGOF 60 32-41 10 Label (applicable to Item Id 20015)
Item 10 Barcode: 61 01-16 16 Label
<REF10> 61 18-30 13 Derived from <REF10>
BOGSHP 61 32-41 10 Label (applicable to Item Id 20016)
Item 12 Barcode: 62 01-16 16 Label
<REF12> 62 18-30 13 Derived from <REF12>
BOGOF 62 32-41 10 Label (applicable to Item Id 20015)
Item 12 Barcode: 63 01-16 16 Label
<REF12> 63 18-30 13 Derived from <REF12>
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

Page No: 208 of 264
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HNG-X AP and ADC Receipts

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BOGSHP 63 32-41 10 Label (applicable to Item Id 20016)
Body 3

TOTAL SAVINGS: 64 01-14 14 Label

<DISCOUNT_AMOUNT> 64 37-42 6 Derived from <DISCOUNT_AMOUNT>
Blank Line 65

TOTAL TO PAY: 66 01-13 13 Label

<NET_AMOUNT> 66 37-42 Derived from <NET_AMOUNT>

Blank Lines 67-68

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Page No: 209 of 264
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HNG-X AP and ADC Receipts

Ps)
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7.42 PostShop Discount Sales — Customer Receipt

7.42.1. Description

This is the customer receipt for the transaction for PostShop discount sales products.

7.42.2 Frequency

Per completed transaction for this product.

7.42.3 Template Name

The Horizon receipt template name is CustPostDisc.
7.42.4 Notes

7.42.5 Sequence
NIA

7.42.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 QOQQDQDOD000000000000000000000FAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode

14 message

AP Body 16 I Session Id: ce-nnnnnn
17. ITxn Id: tttt
18 I Client: 111211111111111111111111111111
19 I Scheme: eeeeeeeccececeececeeeeee Svc: VvVV
20 I Token Type: tttttttt Entry: nnn
21. I Ref: nnnnnnannnnnnnnnnnnnnnnannnn
22 I Amount: 999999.99s  mopppppppppPPPPPPPPP
23 I Product No: nnnn

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version:
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 210 of 264
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FUJ00003498

24
Body 1 25 Item 1 Barcode: <REF1.......>
26 <QUANTITY1> @ <REF1_AMOUNT>
27 I Item 2 Barcode: <REF2....... >
28 I <QUANTITY2> @ <REF2_AMOUNT>
29 Item 3 Barcode: <REF3.......>
30 I <QUANTITY3> @ <REF3_AMOUNT>
31 Item 4 Barcode: <REF4....... >
32 I <QUANTITY4> @ <REF4_AMOUNT>
33 Item 5 Barcode: <REF5....... >
34 I <QUANTITY5> @ <REF5_AMOUNT>
35 Item 6 Barcode: <REF6....... >
36 I <QUANTITY6> @ <REF6_AMOUNT>
37 (I TOTAL: <Amount>
38,
Body 2 39 ***SAVINGS***
40 I Item 1 Barcode: <REF1....... >
<DISCOUNT_VALUE1>
41 Item 2 Barcode: <REF2....... >
<DISCOUNT_VALUE2>
42 I Item 3 Barcode: <REF3....... >
<DISCOUNT_VALUE3>
43 Item 4 Barcode:
<DISCOUNT_VALUE4>
44 I Item 5 Barcode: <REF5....... >
<DISCOUNT_VALUE5>
45 IItem 6 Barcode: <REF6....... >
<DISCOUNT_VALUE6>
Body 3 46 TOTAL SAVINGS: <DISCOUNT_AMOUNT>
47
48 I TOTAL TO PAY: <NET_AMOUNT>
49
50.
‘Advt text 51+ I <Product Message>
52
53+ I <Client Message>
54
55+ I <Global Message>
Footer 36
57
58
59 This is not a VAT receipt
60

1 2 3 4
123456789012345678901234567890123456789012

7.42.7 Definition (English)

Field Name Line No. I Character Length Contents
Positions
Standard AP Customer 01-15 See section 4.1 Generic
Receipt Header, AP Body, 16-24 Layouts
variable Advt text 51-55 Generic Customer Receipts

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 211 of 264
Ps)
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FUJ00003498

(Non VAT) Footer 56-60

Body 1

Item 1 Barcode: 25 01-15 15 Label

<REF1> 25 18-30 13 Derived from <REF1>

<QUANTITY1> 26 01-02 2 Derived from <QUANTITY1>

@ 26 04 i Label

<REF1_AMOUNT> 26 18-23 6 Derived from
<REF1_AMOUNT>

Item 2 Barcode: 27 01-15 15, Label

<REF2> 27 18-30 13 Derived from <REF2>

<QUANTITY2> 28 01-02 2 Derived from <QUANTITY2>

@ 28 04 i Label

<REF2_AMOUNT> 28 18-23 6 Derived from
<REF2_AMOUNT>

Item 3 Barcode: 29 01-15 15 Label

<REF3> 29 18-30 13 Derived from <REF3>

<QUANTITY3> 30 01-02 2 Derived from <QUANTITY3>

@ 30 04 4 Label

<REF3_AMOUNT> 30 18-23 6 Derived from
<REF3_AMOUNT>

Item 4 Barcode: 31 01-15 15 Label

<REF4> 31 18-30 13 Derived from <REF4>

<QUANTITY4> 32 01-02 2 Derived from <QUANTITY4>

@ 32 04 4 Label

<REF4_AMOUNT> 32 18-23 6 Derived from
<REF4_AMOUNT>

Item 5 Barcode: 33 01-15 15 Label

<REFS> 33 18-30 13 Derived from <REFS>

<QUANTITY5> 34 01-02 2 Derived from <QUANTITY5>

@ 34 04 4 Label

<REFS5_AMOUNT> 34 18-23 6 Derived from
<REFS_AMOUNT>

Item 6 Barcode: 35 01-15 15 Label

<REF6> 35 18-30 13 Derived from <REF6>

<QUANTITY6> 36 01-02 2 Derived from <QUANTITY6>

@ 36 04 4 Label

<REF6_AMOUNT> 36 18-23 6 Derived from
<REF6_AMOUNT>

TOTAL: 37 01-05 6 Label

<Amount> 37 37-42 6 Derived from <Amount>

Body2

**SAVINGS*** 39 15-27 13 Label

Item 1 Barcode: 40 01-15 15 Label

<REF1> 40 18-30 13 Derived from <REF1>

<DISCOUNT_VALUE1> 40 32-42 11 Derived from
<DISCOUNT_VALUE1>
Based on the Tag Value, the
following text to appear on the
receipt:
0.05 = Local 5%
0.1 = Local 10%
0.15 = Local 15%
0.2 = Local 20%

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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0.25 = Local 25%

0.3 = Local 30%

0.3333 = Local 33%
0.35 = Local 35%

0.4 = Local 40%

0.45 = Local 45%

0.5 = Local 50%

0.55 = Local 55%

0.6 = Local 60%

0.65 = Local 65%

0.7 = Local 70%

0.75 = Local 75%
0.0499 = Staff 5%
0.1499 = Staff 15%
0.1001 = Bulk 10%
0.0999 = Damaged 10%
0.1501 = Damaged 15%

Item 2 Barcode:

41 01-15 15

Label

<REF2>

41 18-30 13

Derived from <REF2>

<DISCOUNT_VALUE2>

41 32-42 1

Derived from
<DISCOUNT_VALUE2>
Based on the Tag Value, the
appropriate text to appear on
the receipt. See
<DISCOUNT_VALUE1>

Item 3 Barcode:

42 01-15 15

Label

<REF3>

18-30 13

Derived from <REF3>

<DISCOUNT_VALUE3>

42 32-42 1

Derived from
<DISCOUNT_VALUE3>
Based on the Tag Value, the
appropriate text to appear on
the receipt. See
<DISCOUNT_VALUE1>

Item 4 Barcode:

43 01-15 15

Label

<REF4>

18-30 13

Derived from <REF4>

<DISCOUNT_VALUE4>

43 32-42 1

Derived from
<DISCOUNT_VALUE4>
Based on the Tag Value, the
appropriate text to appear on
the receipt. See
<DISCOUNT_VALUE1>

Item 5 Barcode:

01-15 15

Label

<REF5>

18-30 13

Derived from <REF5>

<DISCOUNT_VALUE5>

32-42 1

Derived from
<DISCOUNT_VALUES>
Based on the Tag Value, the
appropriate text to appear on
the receipt. See
<DISCOUNT_VALUE2>

Item 6 Barcode:

45 01-15 15

Label

<REF6>

18-30 13

Derived from <REF6>

<DISCOUNT_VALUE6>

45 32-42 11

Derived from
<DISCOUNT_VALUE6>
Based on the Tag Value, the

© Copyright Fujitsu Services Ltd 2009

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appropriate text to appear on
the receipt. See
<DISCOUNT_VALUE1>

Body3

TOTAL SAVINGS: 46 01-14 14 Label

<DISCOUNT_AMOUNT> 46 37-42 6 Derived from
<DISCOUNT_AMOUNT>

TOTAL TO PAY: 48 01-13 13 Label

<NET_AMOUNT> 48 37-42 6 Derived from

<NET_AMOUNT>

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Version: 1.0

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7.43 Public Carriage Office - Customer Receipt

7.43.1 Description
This is the customer receipt for the PCO Check & Send product.

7.43.2 Frequency

Per completed transaction for this product

7.43.3 Template Name

The Horizon receipt template name is PCOCust.

7.43.4 Notes

7.43.5 Sequence

N/A

7.43.6 Layout and Example Content

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I cooc0c000000000000000000000000FAD: fff FFE
07 address 1
08 I address 2
09 I address 3
10 I address 4
i address 5
12 Postcode
13
14 message
15
AP Body 16 Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 I Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: tttttttt Entry: nnn
2 Ref: nnnnnnnnnannnnnnnnannnnnnnnnn
22 I Amount: 999999.99s  ppppppppPPPPPPPPPPPP
23 Product No: nnnnnannnnnnnnn
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) PayeNo: 216 of 264
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24

Body 1 25 I Customer Name: <CUSTOMER_NAME...
2 I ee SS
27 I Customer Surname: <SURNAME. we

35 Postcode:

37 Date of Birth
38 Licence Number:

28 I Customer Address :<CUSTOMER_ADDRESS

<LICENCE_NO>

39 I Licence Start Date: <LICENCE_START>

41 Documents Presented

42 I CRB/Medical Form: <SELECTION.
43 I Driving Licence:

45 Identification:

47 PHV/205:
48 I Topo SA Cert:
49 I PHV/206:
50 I Taxi Licence or signed dec:

51

52 Fee Paid:

53
54+

55
56+

37
58+

Footer 59

60

61

62

63

Advt text

<DL_TYPE

<PHV205>

<TOPO>

<BADGE>

<CAB_LICENCE>

<FEE>

<Product Message>
<Client Message>

<Global Message>

This is not a VAT receipt

2 3 4

1
123456789012345678901234567890123456789012

7.43.7 Definition (English)

Field Name Line No. Character Length Contents/Notes
Positions
Standard AP Customer 1-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 54-58
(Non VAT) Footer 59-63
Body 1
Customer Name: 25 01-14 14 Label
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<CUSTOMER_NAME> 25-26 18-41 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>

Customer Surname: 27 01-17 17 Label

<SURNAME> 27 19-39 21 Derived from <SURNAME>

Customer Address: 28 01-17 17 Label

<CUSTOMER_ADDRESS> I 28-34 18 24 per Derived from concatenation of

line PAF returned address attributes

of <CUSTOMER_ADDRESS>,
excluding Country and Post Code.

Postcode: 35 01-09 Label

<POST_CODE> 35 18-27 10 Derived from Post Code element
of PAF returned address
attributes of
<CUSTOMER_ADDRESS>

Blank Line 36

Date of Birth: 37 01-14 14 Label

<DOB> 37 18-27 10 Derived from <DOB>

Licence Number: 38 01-15 15 Label

<LICENCE_NO> 38 18-22 5 Derived from <LICENCE_NO>

Licence Start Date: 39 01-19 19 Label

<LICENCE_START> 39 21-30 10 Derived from
<LICENCE_START>

Blank Line 40

Documents Presented 41 01-19 19 Label

CRB/Medical Form: 42 01-17 17 Label

<SELECTION> 42 19-42 24 Derived from <SELECTION>

Driving Licence: 43 01-16 16 Label

<DL_TYPE> 43-44 19 30 Derived from <DL_TYPE>

Identification: 45 01-15 15 Label

<ID_TYPE> 45-46 19 27 Derived from <ID_TYPE>

PHV/205: 47 01-08 8 Label

<PHV205> 47 19-21 3 Derived from <PHV205>

Topo SA Cert: 48 01-13 13 Label

<TOPO> 48 19-21 3 Derived from <TOPO>

PHV/206: 49 01-08 8 Label

<BADGE> 49 19-21 3 Derived from <BADGE>

Taxi Licence or signed dec: I 50 01-27 27 Label

<CAB_LICENCE> 50 29-31 3 Derived from <CAB_LICENCE>

Blank Line 51

Fee Paid: $2 01-09 9 Label

<FEE> 52 19-23 5 Derived from the <Price>
attribute of <FEE>

Blank Line 53

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 217 of 264

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7.44 Retail APOP Price Return Automation (Single Sale) —
Customer and Branch Receipts

7.44.1. Purpose

This is the customer receipt for the APOP Retail Price Return Automation (Single Sale) product.

7.44.2 Frequency

Per completed transaction for this product

7.44.3 Notes

The receipt template name is RetailSingleSaleCust.

7.44.4 Sequence

The customer receipt is printed first followed by the branch receipt.

7.44.5 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 QO0CQQD0Q000000000000000000000FAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
il address 5
12 postcode

14 message

AP Body 16 I Session Id: 1-667
17. I fxn Id: 43
18 I Client: PostShop
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: BC
21 (I Ref: 1234567891234567891
22 I Amount: 0.00

23. I Product No: 6521
I
Body 1 25 Description: Blue Ball Point Pen
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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26 I Quantity: 2

27 Price

29 Special Offer:

3 Total
33 VAT:

Advt text

Footer 40
41 =

Each: £0.75
2 forl
Price: £0.75

£0.13

<Product message>
<Client message>

<Global message>

-VAT Number:

Thank You

243170002-:

1 2 3 4
123456789012345678901234567890123456789012

7.44.6 Definition

Field Name Line No. I Character Length I Contents/Notes
Positions

Standard AP Customer 01-15 See section 4.1 AP Receipts:

Receipt Header, AP Body, 16-24 Generic Layouts

variable Advt text & VAT 35-39

Footer 40-44-

Description: 25 01-12 12 Label ‘Description:

<DESC> 25 17 40 Format:
cecececececeeeececcececccee
cccccccccccc
If > 24 chars, wrap the field at
word break. The second line
starts at char position 17

Quantity: 26 01-09 9 Label ‘Quantity:”

<Qty> 26 17-18 Format: nn.

Price Each: £ 27 01-17 17 Label ‘Price Each: £"

<UPRICE> 27 18-23 6 Format: nnn.nn

28 Blank Line

Special Offer: 29 01-14 14 Label ‘Special Offer:’
Line suppressed if no data -
see conditions Set 1 below.

<MBUYDESC> 29 17 30 Format:
ceeccecececeeecceceecccecee
coc
If > 24 chars, wrap the field at
word break. The second line
starts at char position 17.
Line suppressed if no data -
see conditions Set 1 below.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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30 Blank Line
Total Price: £ 31 01-17 17 Label ‘Total Price: £'
<Amount> 34 18-23 6 Format: nnn.nn

32 Blank Line
VAT: £ 33 01-17 17 Label ‘VAT: £
<VAT> 33 18-23 6 Format: nnn.nn

34 Blank Line

Welsh/English text

In Welsh branches, the field titles in the default Customer Header and (VAT) Footer are printed in Welsh

and English, but the field titles of the additional data are in English only. See Section 4.1.1.2.

Display Conditions

Set 1:

The following conditions must all be met in order for the value to be displayed.
Condition Upon Returned From Condition
MBUYDESC APOP OL1 Not null
MBUYVOL APOP OL1 >0
QTY ADC 2MBUYVOL (APOP OL1)

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7.45 Retail APOP Price Return Automation (Manual Sale) —
Customer Receipt

7.45.1 Purpose

This is the customer receipt for the APOP Retail Price Return Automation (Manual Sale) product.

7.45.2 Frequency

Per completed transaction for this product

7.45.3 Notes

The receipt template name is RetailManSaleCust.

7.45.4 Sequence

The customer receipt is printed first followed by the branch receipt.

7.45.5 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun

06 OLecLceCDOCCOQCOQD0000OOOOOOOOOCOOCOFAD: fffffff
07 address 1
08 address 2
09 address 3
10 address 4
il address 5
12 postcode

14 message

APBody 16 I Session Id: 1-667
17 ITxn Id: 44
18 I Client: Postshop
19 I Scheme: eeeeceeeceeeceeceeeceeee Svc: vvvv
20 I Token Type: BC
21 I Ref: 1234567891234567891
22 I Amount: 0.00

23. I Product No: 6521
24
Body 1 25
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPETO0T1
Version’ 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14007-2009

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26 I Description: Blue Ball Point Pen
27 ‘I Quantity: 2
28 I Price Each: £0.75
29
30 I Offer Applied: Multibuy
31 I Offer Type: 3 FOR 2
32
33. I Total Price: £0.75
34
35 (I VAT: £0.13
36
Advt text 37+ I <Product message>
38
39+ I <Client message>
40
41+ I <Global message>
Footer 42
43 I ----------- VAT Number: 243170002----------
44
45 Thank You
46
1 2 3 4

123456789012345678901234567890123456789012

7.45.6 Definition

Field Name Line No. I Character Length Contents/Notes
Positions

Standard AP Customer 01-15 See section 4.1 AP Receipts:

Receipt Header, AP Body, 16-24 Generic Layouts

variable Advt text & VAT 37-41

Footer 42-46

25 Blank Line

Description: 26 01-12 12 Label ‘Description:’

<DESC> 26 17 40 Special offer description.
Format:
ccccecccccccccccccccccccccc
ccc
If > 24 chars, wrap the field at
word break. The second line
starts at char position 17

Quantity: 27 01-09 9 Label ‘Quantity:”

<Qty> 27 17-18 2 Format: nn.

Price Each: £ 28 01-17 17 Label ‘Price Each: £’

<UPRICE> 28 18-23 Format: nnn.nn

29 Blank Line

Offer Applied: 30 01-14 14 Label ‘Offer Applied:’ (line
suppressed if no data)

<DISC_TYPE> 30 17 30 Special offer description.
Format: If > 24 chars, wrap the
field at word break. The
second line starts at char

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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position 17 (line suppressed if
no data)

Percentage Dis: 31 01-15 15 Label ‘Percentage Dis:’ (line
suppressed if no data)

<STAFF_DISC> 31 18-19 2 Format: nn% (line suppressed
if no data)

Percentage Dis: 01-17 15 Label ‘Percentage Dis:’ (line
suppressed if no data)

<DAM_DISC> 18-19 2 Format: nn% (line suppressed
if no data)

Percentage Dis: 01-17 15 Label ‘Percentage Dis:’ (line
suppressed if no data)

<LOCAL_DISC> 18-19 2 Format: nn% (line suppressed
if no data)

Offer Type: 01-11 11 Label ‘Offer Type: ’

<MULTI_DISC_TYPE> 18-41 24 Derived from
MULTI_DISC_TYPE
Blank Line

Total Price: £ 33 01-17 17 Label ‘Total Price: £°

<Amount> 33 18-23 Format: nnn.nn

34 Blank Line
VAT: £ 35 01-04 4 Label ‘VAT: £
<VAT> 35 18-23 6 Format: nnn.nn
36 Blank Line

Welsh/English text

In Welsh branches, the field titles in the default Customer Header and (VAT) Footer are printed in Welsh
and English, but the field titles of the additional data are in English only. See Section 4.1.1.2.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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7.46 Retail APOP Price Return Automation (Multibuy Sale) —
Customer and Branch Receipts

7.46.1 Purpose

This is the customer receipt for the APOP Retail Price Return Automation (Multibuy Sale) product.

7.46.2 Frequency

Per completed transaction for this product

7.46.3 Notes

The customer receipt template name is RetailMultiSaleCust.

7.46.4 Sequence

The customer receipt is printed first followed by the branch receipt.

7.46.5 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header O1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mn TP:tp BP:bp SU:sun

06 OQDQQOQQOQQOD000000000000000000FAD: ffffELE
07 address 1
08 address 2
09 address 3
10 address 4
il address 5
12 postcode

14 message

AP Body 16 I Session Id: 1-667
17. I Txn Id: 49
18 I Client: PostShop
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: BC
21 I Ref: 1234567891234567891
22 I Amount: 0.00

23. I Product No: 6521
I
Body 1 25 Description: Blue Ball Point Pen
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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26 I Price Each: £0.50
27 I Special Offer: 3 for £2
28
29 I Description: Spiral Note Pad
30 I Price Each: £0.99
31 I Special Offer: 3 for £2
32
33 I Description: Shatter Proof Ruler
34 I Price Each: £1.20
35 I Special Offer: 3 for £2
36
37 I Total Price: £2.00
38
39 I VAT: £0.35
40
Advttext = 41 <Product message>
2
43+ I <Client message>
44
45+ I <Global message>
Footer 46
47+ I ----------- VAT Number: 243170002
48
49 Thank You
50

1 2 3 4
123456789012345678901234567890123456789012

7.46.6 Definition

Field Name Line No. I Character Length Contents/Notes
Positions

Standard AP Customer 01-15 See section 4.1 AP Receipts:

Receipt Header, AP Body, 16-24 Generic Layouts

variable Advt text & VAT 41-45

Footer 46-50

Description: 25 01-12 12 Label ‘Description:’

<DESC> 25 17 40 Format:
cececececccecccceeeeeccecee
cecccececcee
If > 24 chars, wrap the field at
word break. The second line
starts at char position 17

Price Each: £ 26 01-17 17 Label ‘Price Each: £'

<UPRICE> 26 18-23 6 Format: nnn.nn

Special Offer: 27 01-14 Label ‘Special Offer:’ Line
suppressed if no data - see
conditions Display
Conditions
Set 1 below.

<MBUYDESC> 27 17 30 Special offer description.
Format:
ceeccecececeeccceccececccec

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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ccc
If > 24 chars, wrap the field at
word break. The second line
starts at char position 17.
Line suppressed if no data -
see conditions Display
Conditions

Set 1 below.

28

Blank Line

2nd and 3rd occurrences (Line:

S 29-32, 33.

}-36) are suppressed if there is no data for them

<DESC>

29 17 40

Format:
cecceececceececcecececcecee
cecceececcee

If > 24 chars, wrap the field at
word break. The second line
starts at char position 17

Price Each: £

30 01-17 17

Label ‘Price Each:

<UPRICE>

30 18-23 6

Format: nnn.nn

Special Offer:

34 01-14

Label ‘Special Offer:’ Line
suppressed if no data - see
conditions Set 2 below.

<MBUYDESC>

34 17 30

Special offer description.
Format:
cececceccecccecceecceccccce
ccc

If > 24 chars, wrap the field at
word break. The second line
starts at char position 17.

Line suppressed if no data-
see conditions Set 2 below.

32.

Blank Line

<DESC>

Format:
cecccecececececceeececcecce
cecccececcee

If > 24 chars, wrap the field at
word break. The second line
starts at char position 17

Price Each: £

34 01-17 17

Label ‘Price Each: £’

<UPRICE>

34 18-23 6

Format: nnn.nn

Special Offer:

35 01-14

Label ‘Special Offer:’ Line
suppressed if no data - see
conditions Set 3 below.

<MBUYDESC>

35 17 30

Special offer description.
Format:
cececcecceccceeceeccecccece
ccc

If > 24 chars, wrap the field at
word break. The second line
starts at char position 17.

Line suppressed if no data —
see conditions Set 3 below.

Blank Line

Total Price: £

37, 01-17 17

Label ‘Total Price: £"

<Amount>

37 18-23 6

Format: non.nn

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

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38 Blank Line
VAT: £ 39 01-17 17 Label ‘VAT: £
<VAT> 39 18-23 6 Format: nnn.nn
40 Blank Line

Welsh/English text

In Welsh branches, the field titles in the default Customer Header and (VAT) Footer are printed in Welsh
and English, but the field titles of the additional data are in English only. See Section 4.1.1.2.

Display Conditions

Set 1:

The following conditions must all be met in order for the value to be displayed.
Condition Upon Returned From Condition
MBUYDESC APOP OL1 Not null
MBUYVOL APOP OL1 >0
Qty ADC 2MBUYVOL (APOP OL1)

Set 2:

The following conditions must all be met in order for the value to be displayed.
Condition Upon Returned From Condition
MBUYDESC APOP OL2 Not null
MBUYVOL APOP OL2 >0
QTY ADC 2MBUYVOL (APOP OL2)

Set 3:

The following conditions must all be met in order for the value to be displayed.
Condition Upon Returned From Condition
MBUYDESC APOP OL3 Not null
MBUYVOL APOP OL3 >0
QTY ADC 2MBUYVOL (APOP OL3)

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7.47 Telecoms Service Registration — Branch Receipt

7.47.1 Description

This is the branch AP receipt for registration for the Telecoms Service transaction. It is a modified form
of BranchNoNulls (See section 4.1.2.1).

7.47.2. Frequency

Per completed registration transaction within a customer session.

7.47.3 Template Name
The template name is BranchTelecomsNoNulls.

7.47.4 Notes

The receipt is printed onto the tally roll printer on completion of the transaction.

7.47.5 Sequence
The sequence of receipt printing for Telecoms Service Receipts is as follows:
e Customer AP receipt
e Customer order confirmation receipt
e Branch AP receipt
e Branch sales confirmation receipt

7.47.6 Layout and Example Content

The definition is as for the BranchNoNulls (see section 4.1.2.1). The only difference is that fields <SCD>
and <ACC> are partially masked (characters replaced by asterisks).

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7.48 Telecoms Service Registration - Customer Receipt

7.48.1 Description
This is the customer AP receipt for registration for the Telecoms Service transaction.
Note: the standard AP customer receipt will be used for Telecoms Service bill payments.

7.48.2 Frequency

The Telecoms Service registration receipt is produced for every completed registration transaction within
a customer session.

7.48.3 Template Name

The Horizon receipt template name is TelSub. It is issued automatically.

7.48.4 Notes

If the data to be presented is longer than the space available on a single line, the detail is to be wrapped.
Lines with no associated data are suppressed.

7.48.5 Sequence
The sequence of receipt printing for Telecoms Service Receipts is as follows:
e Customer AP receipt
e Customer order confirmation receipt
e Branch AP receipt
e Branch sales confirmation receipt

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7.48.6 Layout and Example Content

Note: The definition below shows the template when ALL lines are populated.

7.48.7 — English text

1 2 3 4
123456789012345678901234567890123456789012
Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 I coeeeecca000000000000000000000FAD: fffffEE
07 I address 1
08 address 2
09 I address 3
10 I address 4
i address 5
12 I postcode
13
14 message
15
AP Body 16 Session Id: cc-nnnnnn
17 ITxn Id: tttt
18 I Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: VvvvV
20 I Token Type: tttttttt Entry: nnn
2 Ref: nnnnnnnnnnnnnnnnnannnnnnnnnn
22. I Amount: 999999.99s  PPpPPPPPPPPPPPPPPPPPP
23 Product No: nannnnnnnnnnnnn
24
Body 1 25 I Current HomePhone Provider:
26 I Current Broadband Provider:
27 I Customer Reference No.:
28 I Telephone Number:
29 I HomePhone Available?:
30 I Broadband Available?:
31 I Broadband Speed: Up to
32 I Selected Package:
33 I Broadband Option:
34 MAC Code:
35 I Customer Name:
36 I Keep Customer Informed Via:
37+ I e-Mail Address:
38 I Mobile Phone Number:
39 I Alternative Contact Number:
40 I Billing Address:
41
42
43
44
45 I Billing Postcode:
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F DES/GEN/SPE/0004) Date: 14-OCT-2009
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46 Time at Address Years: Months:
47 I Previous Address:
48
49
50
Si
52 I Previous Postcode:
53. I Time at Address Years: Months:
54 I Supply Address:
55
56
57
58
59 I Supply Postcode:
60 I Gender:
61 I Date of Birth:
62 Previous Surname:
63 I Marketing Opt In:
64 I Special Requirements:
65 I Bank Sort Code:
66 I Bank Account Number:
67 I Account Holder Name:
68 I Account Holder Present:
69 I Payment Method:
70 I Budget Payment Amount:
71 I Budget Payment Card Required:
72
Advt text 73+ I <Product Message>
74
75+ I <Client message>
76
11+ _I <Global Message>
Footer 78
79
80
81 This is not a VAT receipt
82
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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Welsh/English text

1 2 3 4
123456789012345678901234567890123456789012

Header OL Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www. postoffice.co.uk
04
05 I dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 I coccec000000000000000000000000FAD: fff ffEE
07 I address 1
08 I address 2
09 address 3
10 I address 4
11 I address 5
12. I Postcode
13
14 message
15

AP Bor 16 I ID Sesiwn/Session Id: cc-nnnnnn

Welsh 17. I ID Pryniant/Txn Id: tttt
18 I Cleient:
19 I Client: 111111111111111111111111111111
20. I Cynllun: Gwas:
21 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
22. I Math o Docyn: Cofnod:
23. I Token Type: tttttttt Entry: nnn
24 I Cy£/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
25 I Swm: mop
26 I Amount: 999999.99s pppppppppppppppppppp
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn
28

Body 1 29+ I Current HomePhone Provider:
30+ I Current Broadband Provider:
31 I Customer Reference No.:
32 I Telephone Number:
33 I HomePhone Available?:
34 I Broadband Available?:
35 I Broadband Speed: Up to
36 I Selected Package:
37. I Broadband Option:
38 I MAC Code:
39 I Customer Name:
40 I Keep Customer Informed Via:
41+ I e-Mail Address:
42 IMobile Phone Number:
43 I Alternative Contact Number:
44 I Billing Address:
45
46
47
48
49 I Billing Postcode:
50 I Time at Address Years: Months:

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51 Previous Address:
52
53
54
55
56 I Previous Postcode:
57 Time at Address Years: Months:
58 I Supply Address:
39
60
61
62
63 I Supply Postcode:
64 I Gender:
65 IDate of Birth:
66 Previous Surname:
67 IMarketing Opt In:
68 ISpecial Requirements:
69 IBank Sort Code:
70 I Bank Account Number:
71 I Account Holder Name:
72 I Account Holder Present:
73 I Payment Method:
74 I Budget Payment Amount:
75 I Budget Payment Card Required:
76
Advt text 77+ I <Product Message>
78
79+ I <Client message>
80
81+ I <Global Message>
Footer 82
83
84 Nid Derbynneb TAW yw hon
85 This is not a VAT receipt
86
1 2 3 4
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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7.48.8 Definition (English & Welsh/English)

Note that lines longer than 42 characters are wrapped to a new line; only whole words are wrapped.

Field Name Line No. Char Length Contents/Notes
Posns
English I Welsh
Standard AP 1 See section 4.1 Generic Layouts
Customer Receipt 1-15, 1-15, Generic Customer Receipts
Header, AP Body, 16-24 16-28
variable Advt text 73-77 77-81
(Non VAT) Footer 78-82 82-86
Body 1
Current 25 29 01-27 I 27 Label ‘Current HomePhone
HomePhone Provider:*
Provider:
<CHP> 29 18 Derived from <CHP>
Format: xxxxxXxXxXXxxX
Current Broadband I 26 30 01-27 I 27 Label ‘Current Broadband
Provider Provider:’
<CBP> 29 18 Derived from <CBP>
Format: xxxxxxXxxxXxxXx
Customer 27 31 01-23 I 23 Label ‘Customer Reference No.:’
Reference No.
<CRN> 25 9 Derived from <CRN>
Format POHPnnannnnnn
Telephone 28 32 01-17 17 Label ‘Telephone Number:’
Number:
<TEL> 19 1 Derived from <TEL>
Format nnnnnnnnnnn
HomePhone 29 33 01-21 I 21 Label ‘HomePhone Available?:’
Available?
<HP> 23 1 Derived from
%C.OL1.APOP_RESP.APOP_RET
URN.HP%
Broadband 30 34 01-21 I 21 Label ‘Broadband Available?:’
Available?
<BBA> 23 1 Derived from
%C.OL1.APOP_RESP.APOP_RET
URN.BBA%
Broadband Speed 31 35 01-23 23 Label ‘Broadband Speed:
<SPD> 25 20 Derived from
%C.OL1.APOP_RESP.APOP_RET
URN.SPD%
Selected Package 32 36 01-17, (I 17 Label ‘Selected Package:’
<PKG> 19 24 Derived from <PKG>
Format
XXXXXXXXXXXXXXXXXXXXXXXK
Broadband Option 33 37 01-17, I 17 Label ‘Broadband Option:’
<BBO> 19 24 Derived from <BBO>
Format
XXXXXXXXXXXXAXXAXX XX XXXKXK.
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MAC Code: 36 40 01-09 I 9 Label ‘MAC Code:"
<MAC> 11-29 19 Derived from <MAC>
Format nnnnnannnn
Customer Name 37 41 01-14 I 14 Label ‘Customer Name:"
<CN> 16-42 I 27 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of <CN>
e-Mail Address 38 42 01-27 __I 27 Label ‘e-Mail Address:’
<EMA> 29-33 I 40 Derived from <EMA>
Format
XXXXXXXXXXXXXXXXXXXXXXXXXK
Keep informed via_ I 39 43 01-15 I 22 Label ‘Keep Informed via SMS:’
SMS
<KCI> 29-33 I 5 Derived from <KCI>
Format x
Mobile Phone 40 44 01-15 I 15 Label ‘Mobile Phone Number:’
Number
<MOB> 17 40 Derived from <MOB>
Format xxxxxxXxxxxx
Preferred Contact 41 45 01-20 I 20 Label ‘Preferred Contact Number:’
Number
<PREF> 22 11 Derived from <PREF>
Format xxxxxxxxxxx
Alternative Contact I 42 46 01-27 I 27 Label ‘Alternative Contact Number:’
Number
<ALTNO> 29 14 Derived from <ALTNO>
Format xxxxxxxxxxx
Billing Address 43 47 01-16 16 Label ‘Billing Address:’
<BAD> 18 25 per Derived from concatenation of PAF
line returned address attributes of
<BAD>, excluding Post Code
(same layout as for address on
HomePhone receipt)
Billing Postcode 48 52 01-17 I 17 Label ‘Billing Postcode:
<BPC> 19-26 I8 Derived from <BPC>
Format xxxx xxx
Time at Address 49 53 01-22 I 22 Label ‘Time at Address Years:’
Years
<BADY> 24-25 I 2 Derived from <BADY>
Format nn
Months 53 27-33 I 7 Label ‘Months:"
<BADM> 35-36 I 2 Derived from <BADM>
Format nn
Previous Address 50 54 01-17 I 17 Label ‘Previous Address:’
<PAD> 19 23 per Derived from concatenation of PAF
line returned address attributes of
<PAD>, excluding Post Code
(same layout as for address on
HomePhone receipt)
Previous Postcode I 55 59 01-18 I 18 Label ‘Previous Postcode:’
<PPC1> 19-26 I8 Derived from <PPC1>
Format xxxx xxx
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion:
(DES/GEN/SPE/0004) bere. eocT:-2008

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Time at Address 56 60 01-22 I 22 Label ‘Time at Address Years:’
Years
<PAD1Y> 24-25 I2 Derived from <PAD1Y>
Format nn
Months 60 27-33 I 7 Label ‘Months:”
<PAD1M> 35-36 I 2 Derived from <PAD1M>
Format nn
Supply Address 57 61 01-15 I 15 Label ‘Supply Address:’
<CAD> 17 26 per Derived from concatenation of PAF
line returned address attributes of
<CAD>, excluding Post Code
(same layout as for address on
HomePhone receipt)
Supply Postcode 62 66 01-16 I 16 Label ‘Supply Postcode:’
<CPC> 18-25 I8 Derived from <CPC>
Format xxxx xxx
Gender 63 67 01-07_I7 Label ‘Gender:’
<GEN> 9 1 Derived from <GEN>
Format x
Date of Birth 64 68 01-14 I 14 Label ‘Date of Birth:’
<DOB> 16-25 I 10 Derived from <DOB>
Format dd/mm/ccyy
Previous Surname_I 65 69 01-17 I 17 Label ‘Previous Surname:’
<PSN> 19-39 I 21 Derived from <PSN>
Format
XXXXXXXXXXXXXXXXXXXXXXXK
Marketing Opt In 66 70 01-17 17 Label ‘Marketing Opt In:’
<MOl> 19-21 I3 Derived from <MOI>
Format x
Special 67 71 01-21 I 21 Label ‘Special Requirements:’
Requirements
<SR> 23-42 I 20 Derived from <SR>
Format xxxxxxxXxxxXxXXXXXXXX
Bank Sort Code 68 72 01-15 15 Label ‘Bank Sort Code:’
<SCD> 17-24 I8 Derived from
%C.OL2.APOP_RESP.APOP_RET
URN.SCD%
Format nn-**-**
(The digits in parts 2 and 3 of the
sort code are replaced by asterisks)
Bank Account 69 73 01-20 I 20 Label ‘Bank Account Number:
Number
<ACC> 22-31 I 10 Derived from
%C.OL2.APOP_RESP.APOP_RET
URN.ACC%
Format “*****nnnn
(All except the last four digits
replaced by asterisks)
Account Holder 70 74 01-20 I 20 Label ‘Account Holder Name:’
Name
<ACN> 22-42 I 21 Derived from <ACN>
Format XxxxxXXXXXXXXXXXXXXXX,

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Account Holder 71 75 01-23 I 23 Label ‘Account Holder Present:’
Present
<AHP> 25-27 I3 Derived from <AHP>
Format x
Payment Method 72 76 01-15 I 15 Label ‘Payment Method:’
<PYM> 17-42 I 26 Derived from <PYM>
Format
XXXXXXXXAXXAXXAXXAK XX KX AKXAKAK
Budget Payment 73 77 01-22 22 Label ‘Budget Payment Amount:’
Amount
<BPA> 24-28 I 5 Derived from <BPA>
Format £nnnn
Budget Payment 74 78 01-28 I 28 Label ‘Budget Payment Card
Card Required Required:
<BPR> 30-32 I 3 Derived from <BPR>
Format x
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
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7.49 Telecoms Service Order Confirmation — Branch Receipt

7.49.1 Description

This is the branch copy of the Telecoms Service Order Confirmation Receipt.

7.49.2 Frequency

Per completed transaction for this product

The Horizon receipt template name is TelBranch.

7.49.3 Template Name

7.49.4 Notes

The messages printed depend on:

the package that the customer has ordered

the services that the customer already has

The SCR messages are populated by the ADC transaction. The ‘no nulls’ option is used so that only
those messages containing text are printed.

7.49.5 Sequence

The sequence of receipt printing for Telecoms Service Receipts is as follows:

Customer AP receipt

Customer order confirmation receipt
Branch AP receipt

Branch sales confirmation receipt

7.49.6 Layout and Example Content

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header 01 Post Office Telephony Service Order
02 Confirmation (Office Copy)
03
Body1 04 WHAT I HAVE AGREED TO
05
06
07+ I <SCR1/SCR2/SCR3/SCR4/SCR5>
08
09 II understand that Post Office telephony and
10 I broadband services are provided by the Post
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
F (DES/GEN/SPE/0004) Date: 14-OCT-2009
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11 I Office and not by BT or any other service

12. I provider

Body 2

Body 3

18 I Customer Signature:

21 Date: DD/MM/YY

23, I FESS IIIS III III III III III III III

FOR OFFICIAL USE ONLY

<SCR6/SCR 7/SCR 8/SCR 9/SCR 10>

Customer Name: <CN.Title> <CN.Forename>
<CN.Inits> <CN.Surname>

26 I Horizon User ID: <UserId> Datestamp:
28 IBranch Code: <POCode>
1 2 3 4

123456789012345678901234567890123456789012

The messages that are printed are dependent on the packages that the customer has chosen and their

current service provider(s).

7.49.7 Definition

Field Name Line Character I Length Contents/Notes
No. Positions

Header 01-03

Message 04 12-32 21 Text

Body 1

<SCR1> 07 42 per line I Derived from <SCR1>

<SCR2> 42 per line I Derived from <SCR2>

<SCR3> 42 per line I Derived from <SCR3>

<SCR4> 42 per line I Derived from <SCR4>

<SCR5> 42 per line I Derived from <SCR5>

Message 09-12 ‘I understand that Post Office
telephony and broadband
services are provided by the
Post Office and not by BT or
any other service provider’

Body 2

<SCR6> 14 42 per line I Derived from <SCR6>

<SCR7> 42 per line I Derived from <SCR7>

<SCR8> 42 per line I Derived from <SCR8>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

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<SCRO>

42 per line I Derived from <SCR9>

<SCR10>

42 per line I Derived from <SCR10>

The contents of the messages are shown in the following table:

Tag

1 2 3 4

123456789012345678901234567890123456789012

<SCR1>

I am the bill payer and have authority to
transfer my phone service.

<SCR2>

T am the bill payer and have authority to
purchase this broadband service from Post
Office Limited.

<SCR3>

T am the bill payer and have authority to
transfer my phone service and purchase
this broadband service.

<SCR4>

T am the bill payer and have authority to
transfer my phone service and my broadband
service.

<SCR5>

T am the bill payer and have authority to
transfer my broadband service.

<SCR6>

I understand that this is not a request
for information and that by signing this
Order Form I am entering into an agreement
with post Office Limited to transfer to
Post Office HomePhone and I agree to be
bound by the terms and conditions which
will be sent to me in a welcome pack.

<SCR7>

I understand that this is not a request
for information and that by signing this
Order Form I am entering into an agreement
with Post Office Limited for the Post
Office Broadband service I have selected
and I agree to be bound by the terms and
conditions which will be sent to me ina
welcome pack.

<SCR8>

I understand that this is not a request
for information and that by signing this
Order Form I am entering into an agreement
with Post Office Limited to transfer to
Post Office HomePhone and to purchase the
Post Office broadband service I have
selected and I agree to be bound by the
terms and conditions which will be sent to
me in a welcome pack.

<SCRO>

I understand that this is not a request
for information and that by signing this
Order Form I am entering into an agreement
with Post Office Limited to transfer to

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE

Uncontrolled If Printed Or Distributed

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011
1.0

14-OCT-2009

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Post Office HomePhone and to transfer to
the Post Office broadband service I have
selected and I agree to be bound by the
terms and conditions which will be sent to
me in a welcome pack.

<SCR10>

I understand that this is not a request
for information and that by signing this
Order Form I am entering into an agreement
with Post Office Limited to transfer to
the Post Office broadband service I have
selected and I agree to be bound by the
terms and conditions which will be sent to
me in a welcome pack.

The counter application populates the messages according to following table:

Current Current Selected Package Messages

Phone Broadband Populated

Provider Provider

Other None HomePhone Only <SCR1>, <SCR6>

Other Other HomePhone Only <SCR1>, <SCR6>

Other Post Office Add HomePhone <SCR1>, <SCR6>

Other None Broadband Only <SCR2>, <SCR7>

Post Office None Add Broadband <SCR2>, <SCR7>

Other None Broadband & HomePhone I <SCR3>, <SCR8>

Other Other Broadband & HomePhone I <SCR4>, <SCR9>

Post Office Other Add Broadband <SCR5>, <SCR10>

Other Other Broadband Only <SCR5>, <SCR10>

© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref DESIGENISPEIO017
i F

Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Oat nad raed
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7.50 Telecoms Service Order Confirmation — Customer

7.50.1

Receipt

Description

This is the customer copy of the Telecoms Service Order Confirmation Receipt.

7.50.2 Frequency

Per completed transaction for this product

7.50.3 Template Name

The Horizon receipt template name is TelCust.

7.50.4 Notes

7.50.5 Sequence

The sequence of receipt printing for Telecoms Service Receipts is as follows:

Customer AP receipt

Customer order confirmation receipt

Branch AP receipt

Branch sales confirmation receipt

7.50.6 Layout and Example Content

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02
03 Post Office HomePhone & Broadband Order
04 Confirmation Receipt (Customer Copy)
05
Body 1 06 WHAT HAPPENS NEXT?
07
08 I1) Post Office Limited will process your
09 order. If further details are required,
10 I you will be contacted by one of our call
11 I centre representatives.
12
13 I 2) Post Office Limited will carry out a
14 I credit check, based on the details you
15 I have supplied.
16
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version:
F (DES/GEN/SPE/0004) Date: 14-OCT-2009
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17 I 3) If the credit check is approved, you
18 I will receive a welcome pack from Post
19 I Office Limited confirming the date your
20 I service will start.
21
22 I 4) You will receive a letter from your
23 I current provider confirming you are
24 I leaving their service, if you are
25 I switching your service.
26
27 I5) Once your Post Office HomePhone line
28 I and/or Post Office Broadband has gone
29 I live, you will receive your first Post
30 I Office Telecoms bill for advance service
31 I charges.
32
33 I6) If you are switching your service, you
34 Iwill receive a final bill and any refund
35 Idue from your current provider.

Body3 38
39 FOR OFFICIAL USE ONLY
40 Branch Code: <POCode> Datestamp:
41
42 I Clerk Initials:
43
44

T 2 3 a
123456789012345678901234567890123456789012
© Copyright Fujitsu Services Ltd 2009. COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
a (DES/GEN/SPE/0004) Date: 14-OCT-2009
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7.51 Travel Insurance — Customer Receipt

7.51.1. Description

This is the customer receipt for the transaction for the Travel Insurance product introduced at S75R.

7.51.2 Frequency

Per completed transaction for this product

7.51.3 Template Name

The Horizon receipt template name is Travelins.
7.51.4 Notes

7.51.5 Sequence
NIA

7.51.6 Layout and Example Content (English)

English Text
1 2 3 4
123456789012345678901234567890123456789012
Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 I cooc0c000000000000000000000000FAD: fff FFE

07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode

14 message

AP Body 16 I Session Id: cc-nnnnnn
17. I fxn Id: tttt
18 I Client: 111211111111111111111111111111
19 I Scheme: eeeeeceeeececeeceeeeceee Svc: vvvv
20 IToken Type: tttttttt Entry: nnn
21. I Ref: nnnnnnnnnannnnnnnnnannnnnnnnn
22 I Amount: 999999.99s  ppppppppppppPPPPPPPP
23 I Product No: nnnnnnnnnnnnnn

‘© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 244 of 264
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24

Body 1 25 I Cover Type: <INSURANCE_TYPE>
26 IWinter Sports: I <WINTER_SPORTS>
27
28 I Destination: <TRAVEL_AREA............ >
29 RSS Sw >
30 I Start Date: <START_DATE>
31 IDeparture Date: <DEPART_DATE>
32 I Return Date: <RETURN_DATE>
33 IDays Duration: <DAYS>
34
35 I Lead Name: <LEAD_NAME
36 Sa
37 IDate of Birth  <DOB.......
38
39 I Additional Name: <NAME_2.
41 IDate of Birth: <DOB_2...> Dependant:
42
43 I Additional Name: <NAME_3.
44 ee eeee . . >
45 IDate of Birth: <DOB_3...> Dependant
46
47 I Additional Name: <NAME_4...
48 ee eeee . . .
49 IDate of Birth: <DOB_4...> Dependant:
50
51 I Additional Name: <NAME5.......... —
52 Ss >
53 IDate of Birth: <DOB_5...> Dependant: <#5>
34
55 I Additional Name:
56 Se
57 I Date of Birth: <DOB 6...>
58
39 Additional Name:
60 ee eae ereres oo >
61 IDate of Birth: <DOB_7...> Dependant: <#7>
62
63 I Additional Name: <NAME_8.
65 IDate of Birth: <DOB_8...> Dependant:
66
67 IMarketing Reqd: <MARKETING>
68 I Royal Mail Employee: <EMPLOYEE>
69

Advt text 70+ I <Product Message>
7
72+ I<Client message>
73
74+ I <Global Message>

Footer 75
76
77

© Copyright Fujisu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref DESIGENISPEIOOT1
Version
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No ere
FUJ00003498

FUJ00003498
oO HNG-X AP and ADC Receipts
FUJITSU COMMERCIAL IN CONFIDENCE
78 I This is not a VAT receipt
79
T 2 3 4
123456789012345678901234567890123456789012
# indicates the Field Name <DEPENDANT_n> where n is numbers 2 through to 8
7.51.7 Definition (English)
Field Name Line No. I Character Length Contents/Notes
Positions
Standard AP Customer 01-15 See section 4.1 Generic
Receipt Header, AP Body, 16-24 Layouts
variable Advt text 70-74 Generic Customer Receipts
(Non VAT) Footer 75-79
Cover Type: 25 01-11 11 Label
<INSURANCE_TYPE> 25 18-28 11 Derived from
<INSURANCE_TYPE>
Winter Sports: 26 01-14 14 Label
<WINTER_SPORTS> 26 18-20 3 Derived from
<WINTER_SPORTS>
Destination: 28 01-12 12 Label
<TRAVEL_AREA> 28-29 18 24 per Derived from concatenation of
line Type and Value attributes of
<TRAVEL_AREA>
Start Date: 30 01-11 11 Label
<START_DATE> 30 18-27 10 Derived from
<START_DATE>
Departure Date: 31 01-15 15 Label
<DEPART_DATE> 31 18 10 Derived from
<DEPART_DATE>
Return Date: 32 01-12 12 Label
<RETURN_DATE> 32 18-27 10 Derived from
<RETURN_DATE>
Days Duration: 33. 01-14 14 Label
<DAYS> 34 18-19 2 Derived from <DAYS>
Lead Name: 35 01-10 10 Label
<LEAD_NAME> 35-36 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <LEAD_NAME>
Date of Birth: 37 01-14 14 Label
<DOB> 37 16-27 10 Derived from <DOB>
Additional Name: 39 01-16 16 Label
<NAME_2> 39-40 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_2>
Date of Birth: 41 01-14 14 Label
<DOB_2> 41 16-27 10 Derived from <DOB_2>
Dependant: 41 27-36 10 Label:
<DEPENDANT_2> 41 38-40 3 Derived from
<DEPENDANT_2>
Additional Name: 43 01-16 16 Label
<NAME_3> 43-44 18 24 per Derived from concatenation of
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Version: 1.0

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line Title, Initials and Surname
attributes of <NAME_3>
Date of Birth: 45 01-14 14 Label
<DOB_3> 45 16-27 10 Derived from <DOB_3>
Dependant: 45 27-36 10 Label:
<DEPENDANT_3> 45 38-40 3 Derived from
<DEPENDANT_3>
Additional Name: 47 01-16 16 Label
<NAME_4> 47-48 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_4>
Date of Birth: 49 01-14 14 Label
<DOB_4> 49 16 10 Derived from <DOB_4>
Dependant: 49 27-36 10 Label:
<DEPENDANT_4> 49 38-40 3 Derived from
<DEPENDANT_4>
Additional Name: 51 01-16 16 Label
<NAME_5> 51-52 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_5>
Date of Birth: 53 01-14 14 Label
<DOB_5> 53 16 10 Derived from <DOB_5>
Dependant: 53 27-36 10 Label:
<DEPENDANT_5> 53 38-40 3 Derived from
<DEPENDANT_5>
Additional Name: 55 01-16 16 Label
<NAME_6> 55-56 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_6>
Date of Birth: 57 01-14 14 Label
<DOB_6> 57 16-27 10 Derived from <DOB_6>
Dependant: 57 27-36 10 Label
<DEPENDANT_6> 57 38-40 3 Derived from
<DEPENDANT_6>
Additional Name: 59 01-16 16 Label
<NAME_7> 59-60 18-31 14 Derived from concatenation of
Title, Initials and Surname
attributes of <NAME_7>
Date of Birth: 61 01-14 14 Label
<DOB_7> 61 16-27 10 Derived from <DOB_7>
Dependant: 61 27-36 10 Label:
<DEPENDANT_7> 61 38-40 3 Derived from
<DEPENDANT_7>
Additional Name: 63 01-16 16 Label
<NAME_8> 63-64 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_8>
Date of Birth: 65 01-14 14 Label
<DOB_8> 65 16-27 10 Derived from <DOB_8>
Dependant: 65 27-36 10 Label:
<DEPENDANT_8> 65 38-40 3 Derived from
<DEPENDANT_8>
Marketing Reqd: 67 01-15 15 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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(oe) HNG-X AP and ADC Receipts
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<MARKETING> 67 18-20 3 Derived from <MARKETING>
Royal Mail Employee: 68 01-20 20 Label
<EMPLOYEE> 68 23 3 Derived from <EMPLOYEE>
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Date: 14007-2008

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7.51.8 Layout and Example Content (Welsh/English)

1 2 3 4
123456789012345678901234567890123456789012

Header O1 Swyddfa’r Post Cyf.
02 Post Office Ltd.
03 www .postoffice.co.uk
04
05 I dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
06 Q00000000000000000000000000000FAD: f£fffff
07 I address 1
08 I address 2
09 I address 3
10 address 4
11 I address 5
12 postcode
13
14 message
15
AP Body 16 I ID Sesiwn/Session Id: cc-nnnnnn
Welsh 17. I ID Pryniant/Txn Id: tttt
18 I Cleien
19 Client: 111111111111111111111111111111
20 I Cynllun: Gwas:
21 I Scheme: eeeeeeeeececeeeeceeeeeee Svc: vvvv
22. IMath o Docyn: Cofnod:
23. IToken Type: tttttttt Entry: nnn
24 I Cyf£/Ref: nnnnnnnnnnnnnnnnnnnnnnnnnnnn
25 I Swm: mop
26 I Amount: 999999.99s  PppppppPPPPPPPPPPPPP
27. I Rhif y Cynnyrch/Product No: nnnnnnnnnnnnnn
28
Body 1 29 I Cover Type: <INSURANCE_TYPE>

30 Math o Yswiriant:

31 IWinter Sports:
32 I Campau Gaeaf:
33. I Destination:
34 I Cyrchfan:

35 I Start Date:

<WINTER_SPORTS>

<START_DATE>

36 Dyddiad Dechrau:

37 I Departure Dat

<DEPART_DATE>

38 IDyddiad Ymadael:

39 Return Date:

<RETURN_DATE>

40 I Dyddiad Dychwelyd:

41 I Days Duration:
42 I Sawl Diwrnod:
43 I Lead Name:
44 IEnw Pennaf
45 IDate of Birth:
46 IDyddiad Geni:

48 Additional Name:
49 IEnw Ychwanegol:

<DAYS>

<LEAD_NAME

<DOB.

<NAME_2

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

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Ref.
Version:
Date:

Page No:

(DES/GEN/SPE/0004)

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14-OCT-2009
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Advt text

Footer 87

# indicates the Field Name <DEPENDANT_n> where n is numbers 2 through to 8

Date of Birth: <DOB_2...> Dependant:
Dyddiad Geni: Dibynnydd
Additional Name: <NAME 3..........
Enw Ychwanegol: ........-.
Date of Birth: <DOB_3...>
Dyddiad Geni:
Additional Name:

Enw Ychwanegol: ...
Date of Birth: <DOB 4.
Dyddiad Geni:
Additional Name: <NAME 5...
Enw Ychwanegol:
Date of Birth: <DOB_5...>
Dyddiad Geni:

Additional Name: <NAME 6
Enw Ychwanego: =
Date of Birth: <DOB 6.
Dyddiad Geni:
Additional Name: <NAME_7...
Enw Ychwanego:
Date of Birth: <DOB_7.
Dyddiad Geni:
Additional Name: <NAME_8
Enw Ychwanegol: .
Date of Birth: <DOB 8.
Dyddiad Geni:

>

ed

Dibynnydd:
Marketing Reqd: <MARKETING>
Marchnata a Geisiwyd:

Royal Mail Employee: <EMPLOYEE>
Gweithiwr y Post Brenhinol:

<Product Message>
<Client message>
<Global Message>

Nid Derbynneb TAW yw hon
This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

7.51.9 Definition (Welsh/English)

Field Name Line No. Character Length Contents
Position

Standard AP Customer 01-15 See section 4.1 Generic

Receipt Header, AP Body, 16-28 Layouts

variable Advt text 82-86 Generic Customer Receipts
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011

Version: 1.0
F (DES/GEN/SPE/0004) Date: 14-OCT-2009

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(Non VAT) Footer 87-91
Body 1
Cover Type: 29 01-11 11 Label
<INSURANCE_TYPE> 29 18-28 11 Derived from
<INSURANCE_TYPE>
Math o Yswiriant: 30 01-17 17 Label
Winter Sports: 31 01-14 14 Label
<WINTER_SPORTS> 31 18-20 3 Derived from
<WINTER_SPORTS>
Campau Gaeaf: 32 01-13 13
Destination: 33 01-12 12 Label
<TRAVEL_AREA> 33-34 18 24 per Derived from concatenation of
line Type and Value attributes of
<TRAVEL_AREA>
Cyrchfan: 34 01-09 9 Label
Start Date: 35 01-11 11 Label
<START_DATE> 35 18-27 10 Derived from
<START_DATE>
Dyddiad Dechrau: 36 01-16 16 Label
Departure Date: 37 01-14 14 Label
<DEPART_DATE> 37 18-27 10 Derived from
<DEPART_DATE>
Dyddiad Ymadael: 38 01-16 16 Label
Return Date: 39 01-12 12 Label
<RETURN_DATE> 39 18-27 10 Derived from
<RETURN_DATE>
Dyddiad Dychwelyd: 40 01-18 18 Label
Days Duration: 41 01-14 14 Label
<DAYS> 41 18-19 2 Derived from <DAYS>
Sawl Diwrnod: 42 01-13 13 Label
Lead Name: 43 01-10 10 Label
<LEAD_NAME> 43-44 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <LEAD_NAME>
Enw Pennaf: 44 01-114 1 Label
Date of Birth: 45 01-14 14 Label
<DOB> 45 18-27 10 Derived from <DOB>
Dyddiad Geni: 46 01-13 13 Label
Additional Name: 48 01-16 16 Label
<NAME_2> 48-49 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_2>
Enw Ychwanegol: 49 01-15 15 Label
Date of Birth: 50 01-14 14 Label
<DOB_2> 50 16-25 10 Derived from <DOB_2>
Dependant: 50 27-36 10 Label:
<DEPENDANT_2> 50 38-40 3 Derived from
<DEPENDANT_2>
Dyddiad Geni: Ex 01-13 13 Label
Dibynnydd: Ex 27-36 10 Label
Additional Name: $2 01-16 16 Label
<NAME_3> 52-53 18 24 per Derived from concatenation of

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0
Date: 14-OCT-2009

Page No: 251 of 264
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line Title, Initials and Surname
attributes of <NAME_3>
Enw Ychwanegol: 53 01-15 15 Label
Date of Birth: 54 01-14 14 Label
<DOB_3> 54 16-25 10 Derived from <DOB_3>
Dependant: 54 27-36 10 Label:
<DEPENDANT_3> 54 38-40 3 Derived from
<DEPENDANT_3>
Dyddiad Geni: 55 01-13 13 Label
Dibynnydd: 55 27-36 10 Label
Additional Name: 56 1 Label
<NAME_4> 56-57 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_4>
Enw Ychwanegol: 56 01-15 15 Label
Date of Birth: 58 01-14 14 Label
<DOB_4> 58 16-25 10 Derived from <DOB_4>
Dependant: 58 27-36 10 Label:
<DEPENDANT_4> 58 38-40 3 Derived from
<DEPENDANT_4>
Dyddiad Geni: 59 01-13 13 Label
Dibynnydd: 59 27-36 10 Label
Additional Name: 60 01-16 16 Label
<NAME_5> 60-61 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_5>
Enw Ychwanegol: 61 01-15 15 Label
Date of Birth: 62 01-14 14 Label
<DOB_5> 62 16-25 10 Derived from <DOB_5>
Dependant: 62 27-36 10 Label:
<DEPENDANT_5> 62 38-40 3 Derived from
<DEPENDANT_5>
Dyddiad Geni: 63 01-13 13 Label
Dibynnydd: 63 27-36 10 Label
Additional Name: 64 01-16 16 Label
<NAME_6> 64-65 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_6>
Enw Ychwanegol: 65 01-15 15 Label
Date of Birth: 66 01-14 14 Label
<DOB_6> 66 16-25 10 Derived from <DOB_6>
Dependant: 66 27-36 10 Label:
<DEPENDANT_6> 66 38-40 3 Derived from
<DEPENDANT_6>
Dyddiad Geni: 67 01-13 13 Label
Dibynnydd: 67 27-36 10 Label
Additional Name: 68 01-16 16 Label
<NAME_7> 68-69 18 24 per Derived from concatenation of
line Title, Initials and Surname
attributes of <NAME_7>
Enw Ychwanegol: 69 01-15 15 Label
Date of Birth: 70 01-14 14 Label
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed

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<DOB_7> 70 16-25 10 Derived from <DOB_7>

Dependant: 70 27-36 10 Label:

<DEPENDANT_7> 70 38-40 3 Derived from
<DEPENDANT_7>

Dyddiad Geni: 71 01-13 13 Label

Dibynnydd: 71 27-36 10 Label

Additional Name: 72 01-16 16 Label

<NAME_8> 73-74 18 24 per Derived from concatenation of

line Title, Initials and Surname

attributes of <NAME_8>

Enw Ychwanegol: 73 01-15 15 Label

Date of Birth: 74 01-14 14 Label

<DOB_8> 74 16-25 10 Derived from <DOB_8>

Dependant: 74 27-36 10 Label:

<DEPENDANT_8> 74 38-40 3 Derived from
<DEPENDANT_8>

Dyddiad Geni: 75 01-13 13 Label

Dibynnydd: 75 27-36 10 Label

Marketing Reqd: 77 01-15 15 Label

<MARKETING> 77 18-20 3 Derived from <MARKETING>

Marchnata a Geisiwyd: 78 01-21 21 Label

Royal Mail Employee: 79 01-20 20 Label

<EMPLOYEE> 79 23-25 3 Derived from <EMPLOYEE>

Gweithiwr y Post Brenhinol: I 80 01-27 27 Label

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 253 of 264
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7.52 Travel Insurance — Customer and Branch Receipts

7.52.1. Description

This is the customer receipt for the Travel Insurance product introduced at T84

7.52.2 Frequency

Per completed transaction for this product.

7.52.3 Template Name

The Horizon receipt template name is TRVCustNew.
7.52.4 Notes

7.52.5 Sequence
NIA

7.52.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012

Header 01
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 dd/mm/yyyy bh:mm TP:tp BP:bp SU:sun
06 Qoo000000000000000000000000000FAD fff FFE
07 address 1
08 address 2
09 address 3
10 address 4
i address 5
12 Postcode
13
14 Message
15

AP Body 16 Session Id: cc-nnnnnn
17 {xn Id: tttt
18 Client: Post Office Travel Insurance
19 Scheme: eeeeeeeeeeeeeeeeeeeeecee Svc: vvWv
20 Token Type: BC
21 Ref: 1234567891234567891
2 Amount: 0.00 Cash
23 Product No: 3014

© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

Uncontrolled If Printed Or Distributed Page No: 254 of 264
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FUJ00003498

24
Body 1 25 Policy Typ Single Trip Couple
26 Destinatior Europe
27
28 Departure Date: 19/09/2008
29 Return Date: 26/09/2008
30 Duration: 6-9 days
31
32 Policy Price: £40.00
33 Discount Code: $010
34 Discount Amount: £8.00
35
36 Policy Holder:
37 Name: Mr Fred J Bloggs
38 Address: 10 New Road
39 New Town
40 NE1 41N
41 Tel No.:
42 Emai .
43 D.O.B.: 0
44
45 2nd Traveller:
46 Name Mrs Ida L Bloggs
47 D.O.B. 03/03/1972
48
49 3rd Traveller:
50 Name <TRV3_NAME>
51 D.O.B.: <TRV3_DOB>
52
53 4th Traveller:
54 Name: <TRV4_DOB>
55 D.O.B.: <TRV4_DOB>
56
57 5th Traveller:
58 Name: <TRV5_DOB>
59 D.O.B.: <TRV5_DOB>
60
61 6th Traveller:
62 Name: <TRV6_DOB>
63 D.O.B.: <TRV6_DOB>
64
65 Your policy pack will be sent by Email
66
67 Marketing Opt In: Yes
68
69 Please retain your receipt and keep it in
70 a safe place as it contains your policy
n and personal details. If you need to make
nR a claim please call wT
B
14 Your policy price includes Insurance
15 Premium Tax at 17.5%.
16
Advttext 77+ I <Product Message>

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref.
Version:
Date:

Page No:

DES/GEN/SPE/0011

14-OCT-2009
255 of 264
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79+ I <Client Message>

81+__I <Global Message>
Footer 82

85 This is not a VAT receipt

1 2 3 4
123456789012345678901234567890123456789012

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

7.52.7 Defi

Field Name Character I Length I Contents
Positions
Standard AP Customer 1-15 See section 4.1 Generic Layouts
Receipt Header, AP Body, 16-24 Generic Customer Receipts
variable Advt text 77-81-
(Non VAT) Footer 82-86
Body 1
Policy Type: 25 01-12 12 Label
<PTYPE> 19 50 If > 23 chars, wrap the field at word
break. subsequent lines start at char
position 19
Destination: 26 01-12 Label
<DEST> 26 19-41 23 Character
27 Blank Line
Departure Date: 28 01-15 15 Label
<DEP_DTE> 28 19-28 10 Date: dd/mm/ccy:
Return Date: 29 01-12 12 Label
<RET_DTE> 29 19-28 10 Date: dd/mm/ccyy
Duration: 30 01-09 9 Label
<DUR> 30 19-41 23 Character
34 Blank Line
Policy Price: 32 01-13 13 Label
<Amount> 32 19-27 9 Currency: £nnnnn.nn
Discount Code: 33 1-14 14 Label
<DISCCODE> 33 19 4 Character
Discount Amount: 34 1--16 16 Label
<DISCAMT> 34 19-27 9 Currency: £nnnnn.nn
35 Blank Line
Policy Holder: 36 1-14 14 Label
Name: 37 3-7 5 Label
<PH_NAME> 37 13 68 Character
(Includes sub-fields Title If > 29 chars, wrap the field at word
Forename Inits Surname break. subsequent lines start at char
position 13
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion: F
(DES/GEN/SPE/0004) bere. eocT:-2008

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Address: 38 01-08 8 Label
<PH_ADD> 38-40 13 PAF2 Address
If > 29 chars, wrap the field at word
break. subsequent lines start at char
position 13
Org
POBox
Subprem
Buildname
Buildnum
Depthoro
Thoro
Deplocal
Local
Town
County
Postcode
Premises
Address
ContAddress
TownCity
CountyReg
PostcodeZip
Country
Tel No.: 41 03-10 8 Label
<PH_TEL> 41 13-23 11 Numeric with leading zero
Email: 42 01-06 6 Label
<PH_EMAIL> 42 13 40 Character
If > 29 chars, wrap the field with forced
break (email won't have spaces).
Subsequent lines start at char position
13
D.O.B.: 43 03-09 7 Label
<PH_DOB> 43 13-22 10 Date: dd/mm/ccyy
44 Blank Line
Travellers 2-6 (empty lines are suppressed)
2nd Traveller: 45 01-14 14 Label — over 2 lines
Name: 46 03-07 5
<TRV2_NAME> 46 13 68 Character
(Includes sub-fields Title If > 29 chars, wrap the field at word
Forename Inits Surname break. subsequent lines start at char
position 13
D.O.B.: 47 03-09 7 Label
<TRV2_DOB> 47 13-22 10 Date: dd/mm/ccyy
48 Blank Line
3rd Traveller: 49 01-14 14 Label - over 2 lines
Name: 50 03-07 5
<TRV3_NAME> 50 13 68 Character
(Includes sub-fields Title If > 29 chars, wrap the field at word
Forename Inits Surname break. subsequent lines start at char
position 13
D.O.B.: Ex 03-09 7 Label
<TRV3_DOB> $1 13-22 10 Date: dd/mm/ccyy
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
ion: F
(DES/GEN/SPE/0004) bere. eocT:-2008

Uncontrolled If Printed Or Distributed Page No: 257 of 264
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52 Blank Line
4th Traveller: 53 01-14 14 Label — over 2 lines
Name: 54 03-07 5
<TRV4_NAME> 54 13 68 Character
(Includes sub-fields Title If > 29 chars, wrap the field at word
Forename Inits Surname break. subsequent lines start at char
position 13
D.O.B.: 55 03-09 7 Label
<TRV4_DOB> 55 13-22 10 Date: dd/mm/ccyy
56 Blank Line
Sth Traveller: 57 01-14 14 Label — over 2 lines
Name: 58 03-07 5
<TRV5_NAME> 58 13 68 Character
(Includes sub-fields Title If > 29 chars, wrap the field at word
Forename Inits Surname break. subsequent lines start at char
position 13
D.O.B.: 59 03-09 7 Label
<TRV5_DOB> 59 13-22 10 Date: dd/mm/ccyy
60 Blank Line
6th Traveller: 61 01-14 14 Label — over 2 lines
Name: 62 03-07 5
<TRV6_NAME> 62 13 68 Character
(Includes sub-fields Title If > 29 chars, wrap the field at word
Forename Inits Surname break. subsequent lines start at char
position 13
D.O.B.: 63 03-09 7 Label
<TRV6_DOB> 63 13-22 10 Date: dd/mm/ccyy
64 Blank Line
Your policy pack will be 65 01-31 32 Label
sent by
<POLPACK> 65 33-41 9 Character
66 Blank Line
Marketing Opt In: 67 01-17 17 Label
<MOl> 67 19-41 23 Character
68 Blank Line
Please retain your receipt 69 01-41 41 Label
and keep it in
a safe place as it contains 70 01-39 39 Label
our policy
and personal details. If you I 71 01-41 41 Label
need to make
a claim please call 0845 72 01-34 34 Label
602 5279.
73 Blank Line
Your policy price includes 74 01-36 36 Label
Insurance
Premium Tax at 17.5%. 75 01-21 21 Label
76 Blank Line

© Copyright Fujitsu Services Ltd 2009

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7.53 Travellers Cheque — Customer Receipt

7.53.1 Description

This is the customer receipt for the Travellers Cheque product introduced at T20.

7.53.2 Frequency

Per completed transaction for this product.

7.53.3 Template Name

The Horizon receipt template name is CustTC.

7.53.4 Notes

7.53.5 Sequence

N/A

7.53.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header o1
02 Post Office Ltd.
03 www.postoffice.co.uk
04
05 I dd/mm/yyyy bh:mn TP: tp BP:bp SU:sun
06 I coeec0c00c00000000000000000000FAD: fff fffE
07 address 1
08 I address 2
09 I address 3
10 I address 4
il address 5
12 I Postcode
13
14 message
15
AP Body 16 Session Id: cc-nnnnnn
17 Ifxn Id: tttt
18 I Client: 111111111111111111111111111111
19 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
20 I Token Type: tttttttt Entry: nnn
21 Ref: nnnnnnnnnannnnnnnnnannnnnnnnnn
22. I Amount: 999999.99s mopppppppppPpPPPPPPPP
23 Product No: nnnn
© Copyright Fujitsu Services Ltd 2009 COMMERCIAL IN CONFIDENCE Ref. DES/GEN/SPE/O011
Version: 1.0
F DES/GEN/SPE/0004) Date: 14-OCT-2009
Uncontrolled If Printed Or Distributed ( ) Page No: 259 of 264
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24
Body! 25 I Travellers Chq 1: >
26 I Travellers Chq 2: >
27. I Travellers Chq 3: .>
28 I Travellers Chq 1
29 I Travellers Chq >
30 I Travellers Chq >
31 I Travellers Chq >
32 I Travellers Chq S
33. I Travellers Chq 2
34 I Travellers Chq >
35 I Travellers Chq >
36 I Travellers Chq 2
37. I Travellers Chq >
38 I Travellers Chq >
39 I Travellers Chq >
40 I Travellers Chq —
41 I Travellers Chq >
42 I Travellers Chq >
43 I Travellers Chq >
44 I Travellers Chq >
45 I Travellers Chq >
46 I Travellers Chq —
47 I Travellers Chq >
48 I Travellers Chq >
49 I Travellers Chq >
50 I Travellers Chq >
51 I Travellers Chq >
52 I Travellers Chq >
53 I Travellers Chq >
54 I Travellers Chq >
55
56.
Advt text 57+ I <Product Message>
58
59+ I <Client message>
60
61+ I <Global Message>
Footer 62
63
64
65 This is not a VAT receipt
66
T 2 3 4
123456789012345678901234567890123456789012
7.53.7 Definition (English)
Field Name Line No. I Character Length Contents
Position
Standard AP Customer 01-15 See section 4.1 Generic
Receipt Header, AP Body, 16-24 Layouts
variable Advt text 57-61 Generic Customer Receipts
(Non VAT) Footer 62-66
© Copyright Fujitsu Services Ltd 2009 ‘COMMERCIAL IN CONFIDENCE Ref: DES/GEN/SPE/0011
Version: 1.0
(DES/GEN/SPE/0004) Date: 14-OCT-2009

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Body 1 Applicable to all Service Codes

Travellers Chg 1: 25 01-17 17 Label

<REF1> 25 20-30 1 Derived from chars 11-21 of
<REF1>

Travellers Chq 2: 26 01-17 17 Label

<REF2> 26 20-30 1 Derived from chars 11-21 of
<REF2>

Travellers Chq 3: 27 01-27 17 Label

<REF3> 27 20-30 11 Derived from chars 11-21 of
<REF3>

Travellers Chg 4: 28 01-17 17 Label

<REF4> 28 20-30 1 Derived from chars 11-21 of
<REF4>

Travellers Chq 5: 29 01-17 17 Label

<REFS> 29 20-30 1 Derived from chars 11-21 of
<REFS>

Travellers Chq 6: 30 01-17 17 Label

<REF6> 30 20-30 11 Derived from chars 11-21 of
<REF6>

Travellers Chg 7: 31 01-17 17 Label

<REF7> 31 20-30 1 Derived from chars 11-21 of
<REF7>

Travellers Chq 8: 32 01-17 17 Label

<REF8> 32 20-30 1 Derived from chars 11-21 of
<REF8>

Travellers Chq 9: 33 01-17 17 Label

<REFQ> 33 20-30 11 Derived from chars 11-21 of
<REF9>

Travellers Chq 10: 34 01-18 18 Label

<REF10> 34 20-30 1 Derived from chars 11-21 of
<REF10>

Travellers Chq 11: 35, 01-18 18 Label

<REF11> 35 20-30 1 Derived from chars 11-21 of
<REF11>

Travellers Chq 12: 36 01-18 18 Label

<REF12> 36 20-30 11 Derived from chars 11-21 of
<REF12>

Travellers Chg 13: 37 01-18 18 Label

<REF13> 37 20-30 1 Derived from chars 11-21 of
<REF13>

Travellers Chq 14: 38 01-18 18 Label

<REF14> 38 20-30 1 Derived from chars 11-21 of
<REF14>

Travellers Chq 15: 39 01-18 18 Label

<REF15> 39 20-30 11 Derived from chars 11-21 of
<REF15>

Travellers Chg 16: 40 01-18 18 Label

<REF16> 40 20-30 1 Derived from chars 11-21 of
<REF16>

Travellers Chq 17: 41 01-18 18 Label

<REF17> 4 20-30 11 Derived from chars 11-21 of
<REF17>

Travellers Chq 18: 42 01-18 18 Label

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Version: 1.0
Uncontrolled If Printed Or Distributed (DESIGEN/SPE/0004) Pane No Seno
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<REF 18> 42 20-30 1 Derived from chars 11-21 of
<REF18>

Travellers Chq 19: 43 01-18 18 Label

<REF19> 43 20-30 1 Derived from chars 11-21 of
<REF19>

Travellers Chq 20: 44 01-18 18 Label

<REF20> 44 20-30 11 Derived from chars 11-21 of
<REF20>

Travellers Chq 21: 45 01-18 18 Label

<REF21> 45 20-30 1 Derived from chars 11-21 of
<REF21>

Travellers Chq 22: 46 01-18 18 Label

<REF22> 46 20-30 11 Derived from chars 11-21 of
<REF22>

Travellers Chq 23: 47 01-18 18 Label

<REF23> 47 20-30 11 Derived from chars 11-21 of
<REF23>

Travellers Chq 24: 48 01-18 18 Label

<REF24> 48 20-30 1 Derived from chars 11-21 of
<REF24>

Travellers Chq 25: 49 01-18 18 Label

<REF25> 49 20-30 11 Derived from chars 11-21 of
<REF25>

Travellers Chg 26: 50 01-18 18 Label

<REF26> 50 20-30 1 Derived from chars 11-21 of
<REF26>

Travellers Chq 27: 51 01-18 18 Label

<REF27> 54 20-30 1 Derived from chars 11-21 of
<REF27>

Travellers Chq 28: 52 01-18 18 Label

<REF28> 52 20-30 1 Derived from chars 11-21 of
<REF28>

Travellers Chq 29: 53 01-18 18 Label

<REF29> 53 20-30 11 Derived from chars 11-21 of
<REF29>

Travellers Chq 30: 54 01-18 18 Label

<REF30> 54 20-30 1 Derived from chars 11-21 of
<REF30>

Blank Lines 55-56

Where the value for any Field name is ‘null’ the line is not printed.

Welsh/English text

In Welsh branches, the field titles in the default header and footer are printed in Welsh and English but
the field titles of the additional data are in English only.

© Copyright Fujitsu Services Ltd 2009

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Version: 1.0

Date: 14-OCT-2009

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7.54 Travellers Cheque — Branch Receipt

7.54.1. Description

This is the Branch receipt for the Travellers Cheque product introduced at T20.

7.54.2 Frequency

Per completed transaction for this product.

7.54.3 Template Name

The Horizon receipt template name is BranchTC.

7.54.4 Notes

7.54.5 Sequence
NIA

7.54.6 Layout and Example Content

English text
1 2 3 4
123456789012345678901234567890123456789012
Header 01 (©00000000000000000000000000000FAD: ££ffEEE
02 dd/mm/yyyy hh:mm TP:tp BP:bp SU:sun
03
04 message
05 message
06
07 *** Branch Copy - Retain ***
08
AP Body 09 Session Id: cc-nnnnnn
10 Txn Id: tttt
11 Client: 111111111111111111111111111111
12 Scheme: eeeeeeeeeeeeeeeeeeeeeeee Svc: vvvv
B Token Type: tttttttt Entry: nnn
14 Ref: nnnnnnnnnannnnnnnnnnnnnnnnnnn
15 Amount: 999999.99s  PppppppPpPPPPPPPPPPPP
16 Product No: nnnnnnannnnnnnn
17
Body1 18 I Customer Name:
19
20 Customer Address :<CUSTOMER_ADDRESS
21
22
23
© Copyright Fujitsu Services Ltd 2008 COMMERCIAL IN CONFIDENCE Ref. DESIGENISPEIOO11
Version: 1.0
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Bod

Body 3

Footer

45

70

<POST_CODE>

Postcode:

Travellers Chq <REF1. Ss
Travellers Chq <REF2. >
Travellers Chq <REF3. >
Travellers Chq <REF4. >
Travellers Chq <REF5. >
Travellers Chq <REF6. >
Travellers Chq <REF7 >
Travellers Chq <REF8. >
Travellers Chq 9: <REF9... >
Travellers Chq 10: <REF10.. >
Travellers Chq <REF11.. —
Travellers Chq 12: <REF12.. >
Travellers Chq 13: <REF13.. >
Travellers Chq 14: <REF14.. >
Travellers Chq <REF15.. >
Travellers Chq 16: <REF16.. SS
Travellers Chq 17: <REF17.. >
Travellers Chq 18: <REF18.. >
Travellers Chq 19: <REF19.. >
Travellers Chq <REF20.. 4
Travellers Chq 21: <REF21.. =
Travellers Chq : <REF22.. >
Travellers Chq 23: <REF23.. >
Travellers Chq 24: <REF24.. >
Travellers Chq 25: <REF25.. >
Travellers Chq <REF26.. >
Travellers Chq 27: <REF27.. >
Travellers Chq 28: <REF28.. >
Travellers Chq 29: <REF29.. >
Travellers Chq <REF30 >

I agree to be bound by the agreement for
the purchase and use of American Express
Travellers Cheques accompanying the
cheques, and specifically to: (a) treat
cheques as if they were cash; (b) sign
all cheques immediately upon receipt; and
(c) only countersign a cheque when
presenting for payment.

Signature of Purchaser..................+

2 3 4

1
123456789012345678901234567890123456789012

© Copyright Fujitsu Services Ltd 2009

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Version:
(DES/GEN/SPE/0004) Date:

Page No:

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7.54.7 Definition (English)

Field Name Line No. I Character Length Contents
Positions

Standard AP Branch 1-8 See section 4.1 Generic Layouts

Receipt Header, AP Body & I 9-17 Generic Customer Receipts

Footer 70

Body 1

Customer Name: 18 01-14 14 Label

<CUSTOMER_NAME> 18-19 18-41 24 Derived from concatenation of
Title, Forename, Initials and
Surname attributes of
<CUSTOMER_NAME>

Customer Address: 20 01-17 17 Label

<CUSTOMER_ADDRESS> I 20-26 18 24 per Derived from concatenation of PAF

line returned address attributes of

<CUSTOMER_ADDRESS>,
excluding Country and Post Code

Postcode: 25 01-09 9 Label

<POST_CODE> 27 18-27 10 Derived from Post Code element of
PAF returned address attributes of
<CUSTOMER_ADDRESS>

Body 2

<REF1> through to 29-58 The layout of this element to be

<REF30> exactly as defined in the CustTC.
receipt Template for these Field
Names, but on different line
numbers. (See section 7.49.7 )

Body 3

59-69 01-42 42* Hard coded text as defined in the

Receipt Definition above

Where the value for any Field name is ‘null’ the line is not printed. Receipt Messaging is not required for

this template.

© Copyright Fujitsu Services Ltd 2009

Uncontrolled If Printed Or Distributed

COMMERCIAL IN CONFIDENCE

(DES/GEN/SPE/0004)

Ref: DES/GEN/SPE/0011
Version: 1.0

Date: 14-OCT-2009

Page No: 265 of 264