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From: Pinder Brian[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=PINDERB]
Sent: Thur 02/11/2006 2:38:08 PM (UTC)
To: Jenkins Gareth GIfi
Ce: Sewell Peter (FELO1
Subject: I RE: Post Office Limited -v- Lee Castleton
Many thanks for that.
Regards
Brian
From: Jenkins Gareth GI
Sent: 02 November 2006 08:50
To: Pinder Brian
Cc: Sewell Peter (FELO1)
Subject: RE: Post Office Limited -v- Lee Castleton
Brian,
I ve also seen your reply to Stephen (presumably based on Mik s input). The following may be useful
supplementary info.
Should the system be restarted (for any reason including following a _ freeze), there will be evidence of this in the
Audit trail which we have been examining. Normally the only system restarts are as part of the overnight clear
desk function that occurs between 03:30 and 04:00 each day. Any other restarts can be considered unusual and
could be searched for (1 ve not done this has anyone else? _I can do so if required).
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Post Office Account
Web: _http://uk.fujitsu.com
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From: Pinder Brian
Sent: 01 November 2006 12:22
To: Jenkins Gareth GI
FUJ00152643
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Cc: Sewell Peter (FELO1)
Subject: FW: Post Office Limited -v- Lee Castleton
Gareth
Please see below from Stephen Dilley.
I have asked Mik Peach to look into this for me and awaiting his response but is it an issue do you think or is it
something which can be neatly explained?
Regds Brian
From: Pinder Brian
Sent: 01 November 2006 11:35
To: ‘Stephen Dilley’
Cc: Tom Beezer; mandy.talbot
martyn.mitchel
Subject: RE: Post Office Limited -v- Lee Castleton
Stephen ci rest
I appreciate the urgency and reasoning around your email and I do not wish to appear negative but usually if a
problem occurs with the system it would be reported to the helpdesk and a proper and logical
investigation would take place. Your email does not indicate if Mr Booth has reported this and if not it may
make it difficult to identify the exact cause, particularly if we need further clarification on any mater.
However I will look into this, and keep you informed of any progress.
Kind Regards Brian
From: Stephen Dilley [-
Sent: 31 October 2006 1
To: Pinder Brian
Cc: Tom Beezer; mandy.talbo'
martyn.mitchell:
Subject: Post Office Limited -
Importance: High
4
Richard Morgan; graham.c.warc
Lee Castleton
Dear Brian,
One of the witnesses in the Castleton case is Greg Booth who was the temporary sub-
postmaster at Marine Drive branch from 21 April to 28 May 2004. Greg is currently the
manager of the Newbury Post office branch, 401 Scalby Road, Scarborough, YO12 6TQ.
Greg spoke to me last week and reported that his computer froze on Wed 25 or Thurs 26
October 2006 (I will clarify which day) whilst he was serving a customer and part way through
a transaction. The transaction had not been settled. It related to a postage label. When he
logged back in again, the computer had lost the transaction of £1.27. The computer did
not prompt him to try to recover it. Greg is away this week, but I will be contacting him upon
his return to obtain a supplemental witness statement about this point. Prior to then, Greg's
evidence was that he had never know the system to lose a transaction. In this particular case,
Greg was £1.27 up because he had taken money from a customer. However, I anticipate the
reverse would have happened if he had been paying money out.
Although this is for a small amount, the principle on the face of it seems concerning because it
suggests that the Horizon system can, (albeit rarely), lose transactions. Castleton's solicitors
will try to exploit any weakness and we must be prepared for a possible attack on this point.
Our Counsel has requested that Fujitsu review the Newbury Post Office's Horizon data for those
days period to see if you can tell whether the system froze and lost the transaction and what
the explanation may be.
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We have to serve Witness Statements very shortly. I will have to prepare a supplemental
Witness Statement for Greg Booth dealing with this and may possibly need to take a further
Witness Statement from somebody at Fujitsu, depending on your explanation. Accordingly, I
would be grateful if you could look into this and come back to me as a matter of urgency.
Kind regards.
Yours sincerely
Stephen Dilley
Solicitor
for and on behalf of Bond Pearce LLP
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