POL00033540
POL00033540
ession Brief:
10
Balancing Desk Stock
Objectives:
1. How to balance a desk stock
2. Practice in balancing a desk stock
Related Unit(s) :
Time Required : Week 1 - lhr4S5mins
Week 2 - Lhr30mins
Agents Training
Related Unit(s): 1
Trainee requires Instructor requires
Desk stock Previous balances or
p4483 p4483 (Printout) Horizon
HSUG HSUG
Guide to Balancing Guide to Balancing with
with Horizon Horizon
Balancing handout
Not Applicable
Key content
Recording of items
Correct attitude
Adopting a sequence
Speed of balancing
Common errors / error correction
Keys / icons to be used in balancing
Recap on previous balances
tooo eeooe
Issue Balancing handout
Use of previous balance to locate errors in the event of a misbalance
Remember to collect all vouchers and dockets after completion and destroy as per local
instructions.
10/02
National Counter Skills & Agents Training Programme
Trainer's Brief
© Post Office Ltd. 2002