POL00044168
POL00044168
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Steve Bradshaw
From: Steve Bradshaw
Sent: 05 January 2012 15:11
To: Paul X Williams; John Breeden
Ce: Post Office Security; Lesley Frankland; Helen Rose
Subject: Stakeholder Notification - POLTD/1112/0208 - Branch - Fazakerley - Branch Code - 214 420
This email is to notify you of the commencement of an investigation.
Case reference: POLTD/1112/0208
Branch Name / Location: Fazakerley
Branch Code: 214420
Office Address:
Telephone number:
Details: Customer complaint to Santander, deposits are credited lat
deposits are outstanding.
Security Manager: Stephen Bradshaw
Date completed: 05/01/2012
I will appraise you of any significant developments throughout the investigation and would be grateful
informed of anything that may affect or inform my enquiries. Additionally, you will be advised prior to
as part of the enquiry, (staff interviews / on site enquiries) that may impact on the operational efficienc
In the event that staff / agent interviews are undertaken then you will be supplied with sufficient detail
to deal with any conduct issues that may arise. You will be advised of the final outcome of this enquiry
weaknesses / failings that may have facilitated the incident in question. You may be asked to provide f
investigation following case closure.
If you need any further information during the course of the investigation, please feel free to contact n
number below. In the event that I am not available and an update is required please do not hesitate t
Team Leader, Lesley Frankland o1
05/01/2012