POL00056694 - Audit Record Query, Rowlands Castle Post Office

Evidence on official site

AUDIT RECORD QUERY (ARQ

POL00056694
POLO0056694

Originator: Jane Owen Date: 21/6/11
Security Team
3RD Floor Clippers Quay
Clippers Quay
SALFORD, M50 3NW
Tel: 1: GRO I:
Witness Statement required ~~ yes ARQ 1112/68-77
(Yes or No as applicable) Ref No:
Statement number 02 APOP I 1112/
Ref No:
Branch Name: I Rowlands Code: I 107937 Date 13/1 -12/2/10
Castle Range: I 13/2 -17/2/10
19/5 — 18/6/10
19/6 -14/7/10
13/10 - 12/11/10
13/11 -— 17/11/10
5/12 — 4/1/11
5/1 — 4/2/11
5/2 — 7/3/11
8/3 — 30/3/11
Standard A report of all transactions and events (including inactivity logout and
Format logon/log off information) for the office including remittances received,

Requirements I transfers between stock units and error notices. Information to be
provided in Excel 97 format with each category in a separate column.

(Not required
for APOP
requests):

Column headers as follows — ID, User ID, Stock unit, date, time, Session
& transaction ID, Mode type - i.e. Serve Customer, Reversal, Rem In etc,
Product number, quantity, Amount £p, entry method.

APOP Voucher information is required for voucher number(s): NO
Analysis of Horizon Helpdesk call logs (detail period if different from

above date range). Period: NO
Statement: Type 1, Type 2 or Type 3 YES
Barcode information for: NO
PAN or equivalent identifier (i.e. credit / debit card details). NO
Detail of required PAN decryption NO
Other : CLT has also asked for a statement from Fujitsu producing a YES

schedule of all calls to the Horizon Helpdesk. As such, can this be
produced for the period 01/01/10 — 30/03/11 please.

POL00056694
POLO0056694

I Signed: I VIA E MAIL — Jane M Owen