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Technical Skills Requirements from SLT
Questions Asked:
“In order to assess you requirements in relation to Technical Skills and develop these effectively, I
would appreciate some input from you in relation to the following:
e Are you aware of any specific knowledge gaps in technical skills in your strand team;
e Are there any specific “nice to have” technical skills you would like your strand team to have;
e Are there any knowledge champion(s) / subject matter experts (SMEs) that could be used as
a resource across the Security Strands; and
Are you aware of any technological / regulatory / legislative changes that could impact your
team, therefore requiring specific and/or additional technical skills in the coming calendar
year?
We will be utilising the Skills Matrix completed by the Security Team and currently being updated by
Tony Newman and his work strand.”
Responses:
Dave Pardoe / Jo Hancock - Grapevine
Assessor training
PRINCE / Project Management skills.
Appeals training - suggested that all 3a grade and above should be trained and able to undertake as
part of our role (only two 3as currently trained to this level)
Range of technical skills from crime mapping, analytics and so on
Skills to architect / maintain the burglary robbery and branch profile models
Skills to effectively crime research
Future skills to manage the fraud software solution — rule setting and the like
Rob King / Andy Hayward — Security Operations
Knowledge Champion(s): Darrell Kennedy - interview and investigation skills
There is a need for ongoing development with regards to post office / cash centre procedures.
Credence training (being offered by Helen Dickinson)
Court Training (being offered by Dave Posnett)
Internal training with Nicole Dummett and Claire Davies
Tier 1, 2 and 3 interview training.
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Theft, fraud and false accounting, points to prove in interviews/investigations.
Crime prevention equipment available and training on use and deployment of items.
Sally Smith - Commercial Security
Knowledge Champion(s): Claire Davies — CISSP; Sue — Advertising Standards, British Bankers
Association (BBA) and Financial Services Authority (FSA) regs/guidance; Paul Blackmore — Card
acquiring; Sally Smith — Finance / Banking, card issuing and acquiring.
All Commercial team need to be able to use Visio — skills are variable across the team and some
training would be useful
Technological / regulatory / legislative changes that could impact your team: Potential impacts of
PSD regulations
John Bigley — Physical Security
Knowledge Champion(s): Andrew Scott and Kevin Patnell
Business cases, Business PIDs, tone of voice
Ability to spread knowledge across all areas for the purposes of succession planning.
Technological / regulatory / legislative changes that could impact your team: Training around Bank
of England / Centre for the Protection of National Infrastructure (CPNI) requirements; training
around Association of Chief Police Officers (ACPO) requirements for the purposes of Unique
Reference Numbers (URNs), knowledge around Data Protection Action (DPA) for CCTV