POL00105607 - Email from Kevin Gilliland to Dave Hulbert re: NFSP Session - discusses need to POL to retain NFSP support

Evidence on official site

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POL00105607

Message

From: Kevin Gilliland

on behalfof — Kevin Gilliland

Sent: 05/07/2012 07:30:58

To: Dave Hulbert?

ce: Lesley J Sewell, GRO. 3]; james. davidson.
Subject: Re: NFSP session

Dave,

Thanks for the heads up and thanks to you and James for taking this forward. It's really important that
we retain the support of the NFSP on this.

Regards,
kevin

sent from my iPad

On 5 Jul 2012, at 07:46, “Dave Hulbert" { GRO wrote:

> Lesley, Kevin,

> For info - we took the NFSP Exec to Bracknell yesterday to talk them through the incidents and the
tactical review. The NFSP remain strong in their defence of Horizon so it was important that we maintain
their support. We had a very open and honest session yesterday and the NFSP were very appreciative. We
will be following this up with articles out via subpostmaster comms channels and further sessions with
NFSP members and Fujitsu.

James' team put a lot of hard work into yesterday, which resulted in a positive outcome.

Regards

igement,
Post office Ltd

} steve Beddoe; Graham Bevan;

J
Stefania Ulgiati
> Subject: NFSP session

>
> Mark, Steve, Steve, Alex, Graham,

>

> I know I thanked you at the end of the meeting yesterday, but having reflected on the session on the
way home I have to say that it was a very successful and positive day. Thank you for the preparation
excellent slides, honest input and demonstrating the teamwork/partnership approach. Thanks also for
keeping it simpleCish!).

> There were a number of good points raised by the NFSP which now need action nd follow up. It would be
good to get an update from one of you by close of play next Tuesday as an initial progress indicator.
Steve Beddoe and I meet with the NFSP again next Wednesday and it will be good to keep them on side by
showing how committed we are to listening and responding to their feedback.
>

Once again - thanks for yesterday.

>
>
> Regards
>
>

> Series ManageHIENt,
> Post office Ltd

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