WITN04600302 - Email from Mark Jones to Jan Holmes re: HSH call volumes

Evidence on official site

WITN04600302
WITN04600302

From:
Sent:
To:
Subject:

Jan,

Jones Mark L{/O=ICL/OU=ICL IT CONSULTANCY/CN=RECIPIENTS/CN=MARK.JONES]

Wed 11/02/2004 4:38:26 PM (U

Holmes Jan

Richard asked me to provide some call analysis from 2000. All the FADs here are 6 counter outlets - Cleveleys comes
out top ( or bottom ) depending on your viewpoint.

sD01

Numb

er of

Softwa

re

Calls

raised

period :

August to

Decembe

r 2000

FAD Name

1004008 __IWorlds End

1005908 _IShoreham By Sea

(006715 ICookstown PO

(009116 __IHalstead PO

1012025 {Staines

153405 _ICleveleys

$D01 System message displayed on
screen

SD02 Software error

SDO6 System freeze

Rgds,

Mark Jones, MSU Team

SDO6

TOTAL
5

12

5

3

10

15