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ICL Pathway DSS/POCL Implementation Part C - Ref: IM/ACS/003
SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
Document Title: I DSS/POCL Implementation Part C - Services Acceptance
Test Specification
Document Type: Acceptance Test Specification
Abstract: This document describes the Acceptance Test for
DSS/POCL Implementation Part C - Services
Status: Issued
Author: Pam Barlow
Approval By: 26/05/97
Distribution: Pathway: John Dicks Liam Foley
Steve Muchow Eamonn Long
Barrie Davies Pathway Library
POCLI/DSS: Karen Rogers
Douglas Craik
PDA: Mary Reade
PDA Library
Recommended ICL Pathway Test Authority(ies) Test Manager
for Approval: Manager
Signature:
Name: Pamela Barlow Michaela Dickson
Date:
Approved: For and behalf of ICL For and behalf of Authority(ies)
Pathway
Signature:
Name:
Date:
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 4/25/2022 Page I of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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ICL Pathway DSS/POCL Implementation Part C - Ref: IM/ACS/003
SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
0. DOCUMENT CONTROL
0.1 DOCUMENT HISTORY
Version Date
Reason
0.1 11/04/97 First draft for internal Pathway review
0.2 25/04/97 Second draft removing criterion from DSS/POCL
Implementation Test into Help Desk Acceptance Test
1.0 02/06/97 Final version for sign off by PDA following QR
11 25/06/97 Final version for sign off by PDA following QR complete
with Approvals sheet
1.2 06/04/98 Incorporating revisions to the document format and
updates to Release 2
2.0 23/06/98 Final version for sign off by PDA following QR
0.2 ASSOCIATED DOCUMENTS
Reference Version Date Title Source
(1) Acceptance 11/02/97 Acceptance Criteria Pathway
Criteria
(2) Acceptance 0.1 13/09/96 Standard for Raising and Pathway
Standard Progressing Acceptance
Incidents.
(3) Acceptance 1.1 29/5/98 I Standard for documenting Pathway
Standard Acceptance Specification
(4) Authorities’ 8.0 14/11/97 Acceptance Procedures DSS/POCL
Agreement Schedule (A)AO7
(5) POCL 8.0 13/11/97 Acceptance Procedures POCL
Agreement Schedule (P)A11
(6) DSS 8.0 14/11/97 Acceptance Procedures DSS
Agreement Schedule (D)A11
(7) Authorities’ 8.1 09/03/98 Requirements Schedule DSS/POCL
Agreement (A)BO4
(8) Authorities’ 8.1 09/03/98 Solutions Schedule Pathway
Agreement (A)BOS
(9) DSS 8.1 09/03/98 Requirements Schedule DSS
Agreement (D)A15
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
(10) DSS 8.1 09/03/98 Solutions Schedule Pathway
Agreement (D)A16
(11) POCL 8.0 13/11/97 Requirements Schedule = POCL
Agreement (P)A15
(12) POCL 8.1 09/03/98 Solutions Schedule Pathway
Agreement (P)A16
(13) CR/FSP/004 4.0 30/09/97 Service Architecture Pathway
Design Document
(14) PA/STR/009 2.0 24/2/98 Release Contents Pathway
Definition for Pathway
New Release 2
(15) CS/PRO/013 2.0 3/3/98 Pathway Customer Pathway
Service PPD Structure
and Review Method
(16) CS/PRO/027 1.0 12/6/98 (1)NR2IntroductionPPD (3)Pathway
(2)
(17) CS/PRO/021 1.0 17/6/98 NR2 Electronic Point Of Pathway
Sale Service PPD
(18) CS/PRO/022 1.0 15/6/98 NR2 Order Book Control Pathway
Service PPD
(19) CS/PRO/023_ 1.0 9/6/98 NR2 Benefit Encashment Pathway
Service PPD
(20) CS/PRO/024 1.0 11/6/98 NR2 Operating Pathway
Environment PPD
(21) CS/PRO/025 1.0 16/6/98 NR2Access Control and Pathway
User Administration PPD
(22) CS/PRO/045 1.0 12/6/98 NR2 Automated Payment Pathway
Service PPD
(23) CS/PRO/046 1.0 10/6/98 NR2 Pathway Card Pathway
Distribution Facility PPD
(24) CS/PRO/047 1.0 18/6/98 NR2 Payment Card Pathway
Helpline PPD
(25) CS/PRO/048 1.0 19/6/98 INR2 Horizon System Help Pathway
Desk PPD
0.3. ABBREVIATIONS
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
DSS Department of Social Security
ESNCS Electronic Stop Notice Control System
NR2 New Release 2
OBC Operational Business Change
PDA Programme Delivery Authority
POCL Post Office Counters Ltd
PPD Processes And Procedures Description
0.4 CHANGES IN THIS VERSION
This version includes revisions to the document format and changes as a result
of PDA comments.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
0.56 TABLE OF CONTENT
0. DOCUMENT CONTROL).........::sscssssssseeesssssessesssssesssseseerenseseeateceesessensanacesesenenseres
0.1 DOCUMENT HISTORY.
0.2 ASSOCIATED DOCUMENT;
0.3 ABBREVIATIONS...............
0.4 CHANGES IN THIS VERSIO!
0.5 TABLE OF CONTENT.
1. PURPOSE & SCOPE....
2. ACCEPTANCE INCIDENTG..........c:cccsssssssssessssssssesesesesesseseessesseensaneesceeeseneneneesees
3. ACCEPTANCE PERIOD..........ssssssssesssessssssssssesessssesenesssnssssseaeaseessesenenseseseneanenaes
4, DELIVERABLES & SERVICE..
5. ACCEPTANCE CRITERIA.
5.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS..
5.1.1 Description of tests conducted by Acceptance Trial...
5.1.2 Description of tests conducted by Acceptance Revie:
5.2 CRITERIA FOR LATER ACCEPTANCE.
5.3 CRITERIA SUMMARY
6. ACCEPTANCE INCIDENT SEVERITY..........sssssssssssssesesssssssseseesasstsssseseeatesseaees
6.1 HIGH SEVERITY INCIDENTS
6.2 MEDIUM SEVERITY INCIDENTS.
6.3 LOW SEVERITY INCIDENTS
7. TEST DATA......cccsssssssesesessesesessssesssseesesssssssssesesesesesesesesensensensesesensasenseesensaeaeees
8. AUTHORITY RESPONSIBILITIEG.............sssssssesesesesssseeseseesesesseeseseeseneneaeeeeneneee
8.1 APPOINT TEST MANAGER
8.2 ACCEPTANCE INCIDENT REPORTS.
8.3 ACCEPTANCE INCIDENT ANALYSIS REPORTS.
8.4 ATTENDANCE AT TRIALS AND REVIEWS.
8.5 MANAGEMENT AND CO-ORDINATION
8.6 PROGRESS REVIEWS
9. CONTRACTOR RESPONSIBILITIES
10. ACCEPTANCE TRIAL TEST CONDITIONS...
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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ICL Pathway DSS/POCL Implementation Part C - Ref: IM/ACS/003
SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
1. PURPOSE & SCOPE
The requirements under the DSS/POCL Implementation Acceptance Test have
been divided into three parts. This document, Part C, describes the Acceptance
Test for DSS/POCL Implementation - Services in accordance with the
Acceptance Procedures that are set out in the Schedules referred to section 0.2,
and also the Pathway document “Standard for Documenting Acceptance
Specifications”. This Test will determine that DSS/POCL Implementation -
Services meets all the Acceptance Criteria that are agreed in the Acceptance
Test Specification and that are within the scope of the “Pathway Release
Contents Specification” document for New Release 2 if applicable.
POCLIDSS POC POCLIDSS
Implementation Implementation Implementation
Training es Rollout
Dss
Interface
PAS MS
End to End
Help Desks
Reference
Data
POCL
Infrastucture
ApS
BES oBcs aes EPOSS
Figure1-1: This Acceptance Test in relation to others
2. ACCEPTANCE INCIDENTS
The standard and method for originating, progressing and resolving Acceptance
Incidents shall be as described in the associated Document “Standard for
Raising and Progressing Acceptance Incidents”.
3. ACCEPTANCE PERIOD
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
The Acceptance Period for the Acceptance Tests which comprise the Operational
Trial is as determined by schedule B07 of the AUTHORITIES’ Agreement.
The Pathway programme plan details the schedule for the DSS/POCL
Implementation - Services Acceptance Test.
4. DELIVERABLES & SERVICE
This section details the Deliverables and Services that are the subject of this
Acceptance Test and as defined by the related Agreements.
Deliverable or Contract Method
Service. Reference
Implementation Authorities Agreement Schedule Acceptance Review
Acceptance Test Bo4
Criteria which are I POCL Agreement Schedule A15
Service related DSS Agreement Schedule A15
Table of Deliverables and Services.
5. ACCEPTANCE CRITERIA
This section lists the identifier of each Acceptance Criterion that will be
demonstrated by the Acceptance Test. It also lists the Acceptance Test
Conditions that are used to determine whether (or not) the Acceptance Criterion
has been met together with the applicable test Phase.
5.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS
Conformance of the DSS/POCL Implementation - Services Acceptance Criteria
will be demonstrated through Acceptance Trials and/or Acceptance Reviews.
Tests conducted by Acceptance Trials comprise practical tests using prepared
test scripts. If applicable the Test Condition(s) appropriate to a criterion are
specified in section 5.1.1 together with a description of the test. Detailed
composition of the test in terms of sequences of Test Conditions is contained in
Section 10. In the tables in section 5.1.1 the rows labelled Function Run entry
will be populated immediately prior to the running of the Acceptance Trials ina
working version of the Acceptance Test Specification. These will provide
invigilators with references to the checklists used to monitor the progress of the
testing. The order of running of Test Conditions will not necessarily correspond
to the order presented in HLTPs because of the “physicalisation” of the testing.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
The Function Run entry will allow the invigilator to read across from the criterion
to the checklist.
Tests conducted by Acceptance Review comprise typically document reviews,
site visits or presentations. If applicable the Test Condition(s) are described in
section 5.1.2.
5.1.1 Description of tests conducted by Acceptance Trial
No acceptance criteria will be met by Acceptance Trial.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
5.1.2 Description of tests conducted by Acceptance Review
The table below shows which Acceptance criteria are to be met by Acceptance
Review. Each Acceptance Test will use the latest baselined version of any
document referred to in section 0.2 or below.
Requirement ID 493
Criterion Number 1
Derivation Requirement
Criterion The CONTRACTOR shall be responsible for the removal
Description / fitting of the Equipment when Outlets are either
relocated or refurbished, subject to limitations defined in
Schedule A06.
Test Condition The above criterion will be met by completing the delivery
of the Implementation Plan for Operational Business
Change.
Method e Inspection of completed change activity at outlets
e Document Inspection
References e Operational Business Change Implementation Plan
e Operational Business Change Catalogue
PCL/PBC/CC01
(POCL Deliverable)
« POCL Operational Business Change Processes
CS/PRD/0019
e Horizon System Helpdesk Telephone Verification -
Regional Helpline PA/PRD/004
Phase To be confirmed when the OBC Catalogue is formally
released to ICL Pathway
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 4/25/2022 Page 9 of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
Requirement ID
493
Criterion Number
2
Derivation
Requirement
Criterion
Description
Pathway shall move equipment within Outlets if needed
for refitment / refurbishment reasons (including refitment /
refurbishment to make such Outlets open plan), and shall
if necessary provide extra Equipment. (Subject to
Limitation in A0Q6).
Test Condition
The above criterion will be met by completing the delivery
of the Implementation Plan for Operational Business
Change
Method
e Inspection of completed change activity at outlets
e Document Inspection
References
¢ Operational Business Change Implementation Plan
¢ Operational Business Change Catalogue
PCL/PBC/CCO01
(POCL Deliverable)
« POCL Operational Business Change Processes
CS/PRD/0019
« Horizon System Helpdesk Telephone Verification -
Regional Helpline PA/PRD/004
Phase
To be confirmed when the OBC Catalogue is formally
released to ICL Pathway
© 1998 ICL Pathwa:
Printed on: 4/25/2022
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
yy Ltd COMMERCIAL IN CONFIDENCE
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obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part C -
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SERVICES Version: 2.0
Acceptance Test Specification
Date: 23/06/98
Requirement ID 493
Criterion Number 3
e Document Inspection
Derivation Requirement
Criterion Pathway shall, if requested by POCL, equip new sites /
Description relocated sites in line with POCL's evolving network
strategy from time to time. (Subject to limitations in
Schedule A06)
Test Condition The above criterion will be met by completing the delivery
of the Implementation Plan for Operational Business
Change
Method e Inspection of completed change activity at outlets
PCL/PBC/CCO01
(POCL Deliverable)
CS/PRD/0019
Regional Helpline PA/PRD/004
References ¢ Operational Business Change Implementation Plan
¢ Operational Business Change Catalogue
« POCL Operational Business Change Processes
« Horizon System Helpdesk Telephone Verification -
released to ICL Pathway
Phase To be confirmed when the OBC Catalogue is formally
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Page 11 of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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Acceptance Test Specification Date: 23/06/98
Requirement ID
494
Criterion Number
1
Derivation
Requirement
Criterion
Description
The CONTRACTOR shall respond within a timescale
(which shall be agreed between POCL and the
CONTRACTOR before commencement of Roll Out of the
Services), to network change requests supplied by
POCL, in accordance with Service Levels. This
requirement covers provision and installation of
equipment in new and relocated POCL Premises as well
as the movement / reconfiguration of equipment within
existing POCL Premises.
Test Condition
The above criterion will be met by completing the delivery
of the Implementation Plan for Operational Business
Change
Method
e Inspection of completed change activity at outlets
e Document Inspection
References
¢ Operational Business Change Implementation Plan
¢ Operational Business Change Catalogue
PCL/PBC/CCO01
(POCL Deliverable)
« POCL Operational Business Change Processes
CS/PRD/0019
« Horizon System Helpdesk Telephone Verification -
Regional Helpline PA/PRD/004
Phase
To be confirmed when the OBC Catalogue is formally
released to ICL Pathway
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 4/25/2022
CONTRACT CONTROLLED
Page 12 of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
Requirement ID
927
Criterion Number
1
Derivation
Requirement
Criterion
Description
The CONTRACTOR shall provide information to DSS to
enable it to complete procedure manuals, forms and
leaflets for internal DSS use. The information shall
include sufficient detail to allow DSS staff to understand
what happens in the post office and the type of problems
Customers are likely to encounter. The information is
required by a date consistent with the project plan agreed
by the parties, such that the date does not adversely
impact contractual milestones as defined in Clause 605.1
of the Authorities Agreement. In addition, CMS guides
shall be provided directly by the CONTRACTOR.
Test Condition
The above criterion is met by the PPD document sets
which are produced for each Pathway Release by ICL
Pathway. The PPD sets are produced to a time scale
and review period as documented in Pathway Customer
Service PPD Structure and Review Method. After the
document sets have been agreed and signed off by the
POCL Product Management Team and ICL Pathway, they
are maintained under Change Control following the ICL
Pathway process.
Method
Document Inspection
References
Pathway Customer Service PPD Structure and Review
Method
NR2 PPD Document Set Consisting of :-
NR2 Introduction PPD
NR2 Electronic Point Of Sale Service PPD
NR2 Order Book Control Service PPD
NR2 Benefit Encashment Service PPD
NR2 Operating Environment PPD
NR2 Access Control and User Administration PPD
NR2 Automated Payment Service PPD
NR2 Pathway Card Distribution Facility PPD
NR2 Payment Card Helpline PPD
NR2 Horizon System Help Desk PPD
Phase
Technical Test
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 13 of 20
obligations between ICL Pathway and the DSS and/or POCL.
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Acceptance Test Specification Date: 23/06/98
Requirement ID
927
Criterion Number
2
Derivation
Requirement
Criterion
Description
There shall be a process, to be agreed by a date
consistent with the project plan agreed by the parties,
such that the date does not adversely impact contractual
milestones as defined in Clause 605.1 of the Authorities
Agreement, for updating information in the procedure
manuals, forms and leaflets. This information shall be
available, where time scales allow, four (4) months before
the proposed change.
Test Condition
The above criterion is met by the PPD document sets
which are produced for each Pathway Release by ICL
Pathway. The PPD sets are produced to a time scale
and review period as documented in Pathway Customer
Service PPD Structure and Review Method. After the
document sets have been agreed and signed off by the
POCL Product Management Team and ICL Pathway, they
are maintained under Change Control following the ICL
Pathway process.
Method
Document Inspection
References
Pathway Customer Service PPD Structure and Review
Method
NR2 PPD Document Set Consisting of :-
NR2 Introduction PPD
NR2 Electronic Point Of Sale Service PPD
NR2 Order Book Control Service PPD
NR2 Benefit Encashment Service PPD
NR2 Operating Environment PPD
NR2 Access Control and User Administration PPD
NR2 Automated Payment Service PPD
NR2 Pathway Card Distribution Facility PPD
NR2 Payment Card Helpline PPD
NR2 Horizon System Help Desk PPD
Phase
Technical Test
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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CONTRACT CONTROLLED
Page 14 of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
Requirement ID
956
Criterion Number
15
Derivation Requirement
Criterion The CONTRACTOR shall provide all procedures and
Description training required to deliver Services to the nominated
ESNCS platforms. It is entirely responsible for operation
and management of all such resources subject to the
approval of DSS. The CONTRACTOR shall provide such
connection(s) at sites nominated by DSS and which may
change over time.
Test Condition To confirm that procedures and training required to
deliver Services to the nominated ESNCS platforms on
the DSS nominated sites have already been provided in
the operational service from release 1b and 1c.
Method Procedural review with ESNCS operational support staff.
References
Phase Technical Test
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 15 of 20
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
5.2 CRITERIA FOR LATER ACCEPTANCE
There are no Criteria associated with Later Acceptance.
5.3. CRITERIA SUMMARY
Req ID Criterion Trial Review Later
Acceptance
493 1 3
493 2 3
493 3 3
494 1 3
927 1 3
927 2 3
956 15 3
6. ACCEPTANCE INCIDENT SEVERITY
This section identifies the guidelines to be applied during the analysis of
Acceptance Incidents, in order to establish the severity of such Acceptance
Incidents.
6.1 HIGH SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which would have a substantive impact
on the service received by the Customer, e.g. failure to pay benefits to the right
person, at the right place, at the right time.
Failure to meet an Acceptance Criterion which would have a major impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where
there was a major impact on the resources of the AUTHORITY or AUTHORITIES
necessary to overcome that impact on their business, e.g. failure to support
accurate POCL accounting.
Failure to meet an Acceptance Criterion which would impact the security of the
service where there is no procedural workaround.
Consistent failure to meet Minimum Acceptable Thresholds for Service Levels,
e.g. where particular transactions do not meet the minimum Acceptable
Threshold under normal loading.
6.2 MEDIUM SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which is visible to the Customer and is
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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SERVICES Version: 2.0
Acceptance Test Specification Date: 23/06/98
likely to give rise to an adverse public perception of the service, but does not
substantively impact the service received by the Customer, e.g. incorrect spelling
on a receipt.
Failure to meet an Acceptance Criterion which would have a medium impact on
the ability of the AUTHORITY or AUTHORITIES to perform their business, or
where there was a medium impact on the resources of the AUTHORITY or
AUTHORITIES necessary to overcome that impact on their business, e.g. non-
production of a weekly report, resulting in its manual transcription, which causes
additional resource or effort at every outlet of the average duration of one hour
per week per outlet.
Occasional failure to meet Minimum Acceptable Thresholds for Service Levels,
e.g. at peak loading, some transactions fail to meet Minimum Acceptable
Thresholds, but on average all transactions within the service do achieve
Minimum Acceptable Thresholds.
6.3 LOW SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion that is neither visible to nor has
substantive impact on the service received by the Customer e.g. presentational,
style and other cosmetic faults that are only visible to the user.
Failure to meet an Acceptance Criterion which would have a minor impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where
there was a minor impact on the resources of the AUTHORITY or AUTHORITIES
necessary to overcome that impact on their business, e.g. non-production of a
weekly report, resulting in its manual transcription, which causes additional
resource or effort at ten or fewer outlets of the average duration of one hour per
week per outlet.
Failure to meet an Acceptance Criterion which would impact the security of the
service but where the workaround is as secure as the original solution (i.e. the
only impact on risk is in ensuring that the workaround is performed, but where
procedures have been agreed and are in place).
7. TEST DATA
There is no Test Data associated with this review.
8. AUTHORITY RESPONSIBILITIES
This section describes the AUTHORITY’s or AUTHORITIES’ Responsibilities in
relation to this Acceptance Test. Particular Acceptance Tests may also require
additional participation and responsibility by the AUTHORITY or AUTHORITIES.
8.1 APPOINT TEST MANAGER
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
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Acceptance Test Specification Date: 23/06/98
The AUTHORITY or AUTHORITIES shall nominate a Test Manager and other
representatives to review the tests prior to commencement of the test.
8.2. ACCEPTANCE INCIDENT REPORTS
The nominated representatives and Test Manager shall be diligent in raising
complete, accurate and timely Acceptance Incident Reports as set out within this
Acceptance Test specification.
8.3. ACCEPTANCE INCIDENT ANALYSIS REPORTS
The Test Manager shall be diligent in returning signed Acceptance Incident
Analysis Reports with their decision (e.g. Accept, Reject, Discuss) normally
within five working days, or when urgency is requested by Pathway, within two
working days of receipt from Pathway. A copy of all correspondence will be
faxed to reduce delay.
8.4 ATTENDANCE AT TRIALS AND REVIEWS
The nominated representatives shall attend Acceptance Test Trials and Reviews
including repeat Tests at times and locations specified and with reasonable
advance notice by Pathway.
8.5 MANAGEMENT AND CO-ORDINATION
The Test Manager shall be the single point of communication and co-ordination
with Pathway’s nominated Test Manager for all matters concerning this
Acceptance Test from its initial planning through to Acceptance.
8.6 PROGRESS REVIEWS
Unless otherwise waived by both parties, Pathway’s Test Manager and the
AUTHORITY or AUTHORITIES Test Manager shall meet each week to review
the progress and actions of both parties until Acceptance of the Acceptance Test
is achieved. The time and location of review meetings will be scheduled with at
least one week advance notice by Pathway.
9. CONTRACTOR RESPONSIBILITIES
Upon receipt of a signed Acceptance Incident Analysis Report from the Authority,
where correction is required to be re-tested within the same phase of Acceptance
Test, the Contractor will return the amended component(s), on average, within 4
days. This will include re-testing necessary as per the agreed test strategies.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 4/25/2022 Page 18 of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00001507
FUJ00001507
ICL Pathway DSS/POCL Implementation Part C - SERVICES Ref.: IM/ACS/003
Acceptance Test Specification Version: 2.0
Date: 23/06/98
10. ACCEPTANCE TRIAL TEST CONDITIONS
There are no Acceptance Trial Test Conditions associated with this review.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 4/25/2022 Page 19 of 20
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual obligations between ICL Pathway and the DSS and/or POCL.