FUJ00058358
FUJ00058358
ICL High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Pathway Strategy Date 16/06/98
Document Title: High Level Counter Infrastructure Rollout Strategy
Document Type: Strategy
Abstract: This document details the strategy which ICL Pathway will
adopt for implementing the national rollout of the Horizon
counter infrastructure.
Status: Issued
Distribution:
Barrie Davies ICL Pathway Barry Hancill ICL Pathway
Terry Austin ICL Pathway Paul Underwood — ICL Pathway
Liam Foley ICL Pathway Billy Herd ICL Pathway
Tony Oppenheim ICL Pathway Library ICL Pathway
Mark Fisk ICL Pathway Bruce McNiven POCL
Steve Burgess ICL Pathway Graham Katon POCL
Lorraine Holt ICL Pathway Douglas Craik POCL
Eamonn Long ICL Pathway Andy Jones POCL
Tan Openshaw ICL Pathway — Steve Grayston POCL
Dave Howells ICL Pathway Val Curran CAPS
Martin Johnston ICL Pathway Peter Jenkinson CAPS
Sue Parker ICL Pathway
Author: Bob McDermott
Comments to:
Comments by: Not Applicable
© 1998 ICL Pathway Ltd
FUJ00058358
FUJ00058358
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
0 Document control
0.1 Document history
Version Date Reason
0.1 1/12/97 __ First issue for comment
0.2 5/2/98 2" draft for review
0.3 25/2/98 3@ Draft incorporating pre-review comments
1.0 16/06/98 Baseline version following document review
2.0 16/6/98 New version to incorporate BA District changes as a result of
Change Request P0080a.
0.2 Approval authorities
Name Position Signature Date
Bruce McNiven General Manager Horizon
Implementation
Barrie Davies Implementation Manager
0.3 Associated documents
Reference Vers Date Title Source
1 IM/PL/010 0.3. 27/12/97 Implementation Programme Plan J.Coman
(Infrastructure Preparation Dates)
2 IM/PL/O11 0.5 04/03/98 Implementation Programme Plan (User J.Coman
Awareness and Installation Dates)
3. IMP/DOC/004 1.4 02/12/97 Proposal to separate the Implementation —_B.Davies
Programme into two distinct sub-
programmes: Infrastructure and.
Implementation
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Nothing contained herein shall be deemed or construed as affe
contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party
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ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strate Version: 2.0
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0.4 Abbreviations
PDA Programme Delivery Authority
POCL Post Office Counters Limited
BA Benefits Agency
BA District The grouping of post offices into districts as defined by Benefits Agency
IBAD Implementable BA district. The grouping of post offices within a BA district
which are available for scheduling into the Horizon programme.
IU Implementation Unit. A logical unit of post offices which will be scheduled in
a given week.
IP Implementation Programme
MIB Management Infrastructure Briefing
RFI Ready for Installation
DRI Delegated Responsible Individual
0.5 Changes in this version
01 First draft for comment
0.2 Incorporating comments from ICL Pathway and suppliers, PDA and POCL.
Incorporating details of each of the rollout phases.
0.3 Incorporating comments and amendments to text and tables. Comments from
all parties ( POCL, PDA, BA and ICL Pathway) have been included.
1.0 Incorporates changes from document review. BA Districts are at current
agreed baseline.
2.0 Changes to BA Districts as a result of Change Request P0080a and re-ordering
of BA Districts by IP in numerical sequence.
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Nothing contained herein shall be deemed or construed as affe
contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party
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ICL Pathway High Level Counter Infrastructure Rollout Ref. IM/STR/0025
Strategy veal 9106/98
0.6 Table of content
1 Introduction... 5
2 SCOPC oe eececceesec ccs ees ees eesesnee esses eseesnseseenseeesnenceecseseesanesceessnesseseenseatsneetesnsnseetenseeseeseteeses 5
3 Rollout Strategy 02.0.0... cece ees es cesses eeseseeeeeseneeseseeesaneneenesseesneneeesssteesnneeesseeeneene D
3.1 Rollout Phases.... 26
3.1.1 Phase I - Initial Go Live (Release 1a) installations ......0..0.0.0c sees 6
3.1.2 Phase 2 - Release 1b installations .............es sees eesseeeseeeseeseeesneeeeeeeesneees O
3.1.3 Phase 3 - IGL upgrades to Release 10.......0..0....ccccescestee tees eeeseeeeeeeseeseeees 6
3.1.4 Phase 4 - Release 1b upgrades to Release 1C..........cceccccceeeeeseeeeeteseeeeeee 7
3.1.5 Phase 5 - Release 1c upgrades to New Release 2 ...........cec:scssseeeeeeeeeeees 7
3.1.6 Phase 6 - New Release 2 new installations «0.0.00... cect
3.1.7 Phase 7 - National Rollout - initial start up (3 weeks )...0....... cee 8
3.1.8 Phase 8a - National Rollout Infratructure Programme.............00.000ee
3.1.9 Phase 8b - National Rollout - full rate... ceeceeeeseeeeeseeeeeeereeeneeeeeeeees
3.2 Implementation Programmes .................cc cscs eseeseeseeseseeeesseeeeeeeeeeeeneeeeeneeeeeeane
3.3 Implementation Cycle .............ccececsesceecs ees eesneeeeeeeeeseeeee
3.4 Criteria for Implementation 2.2.2.0... eccececeeeceesecsesseseeseseeeesseeesreseeseeneeneenes
3.4.1 Rollout Criteria do... cece eesseeesseesseeesseeesseeenneeessensnenersneesneesess
3.4.2 Rollout Criteria 2 .........cecceecceceecceeceecc esse eeseesseeeneeseeeseeseenesennenesneeenee
3.4.3 Rollout Criteria 3 ...
3.4.4 Rollout Criteria 4
3.4.5 Rollout Criteria 5
3.4.6 Rollout Criteria 6
3.4.7 Rollout Criteria 7
3.4.8 Rollout Criteria 8
3.4.9 Rollout Criteria 9
3.4.10 Rollout Criteria 10 ...
3.5 Major Conurbations
3.6 Major Conurbations by BA District ................cec sects esseesseeseesseeseeeneeneeeee
3.7 National Rollout Startup Rates .....
3.8 Implementation Programme to BA District Mapping...............0..0.0sceeeeeees
12
12
12
12
12
13
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13
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lS
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Nothing contained herein shall be deemed or construed as affe
contractual obligations, between ICL Pathway, the D:
nd/or POCL, or any other third party
existing contractual obligations, or creating new
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3.9 BA Districts with ALPS equipment.......
4 Communications .......
Tables
Table 1 - Implementation Programmes to PO Regions and BA Area Directorates...
Table 2 - Definition of Christmas Periods .. 13
13
Table 3 - Major Conurbations by Implementation Programme
Table 4 - Major Conurbations by BA District ..............cceceeseneeeeeeees
Table 5 - BA District by Implementation Programmes .....
Table 6 - BA Districts with ALPS Equipment
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating new
contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
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ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strate Version: 2.0
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1
Introduction
This document has been produced as one in the series of strategy documents reflecting
the processes involved in the implementation of the Horizon counter systems. This
document defines ICL Pathway’s strategy for the phasing of the rollout of the Horizon
counter infrastructure, whilst giving consideration to requirements defined by the
Programme Delivery Authority, which relate to the order in which the Post Offices are
implemented.
Scope
The scope of this document is as follows:
© To define the various phases of the programme leading to the start of national
rollout
e To provide a high level overview of the implementation programmes covering the
UK for the national rollout
¢ To define the implementation programmes and their association with large
conurbations and BA districts, in addition to defining the criteria by which the
programme will be undertaken. Sequencing of the rollout by BA District within each
implementation programme is defined in Ref[1] and Ref[2].
Rollout Strategy
The Rollout of counter equipment into post offices has been defined into a number of
distinct phases which cover the live trial of the early releases of Horizon. Upon
successful completion of the trial phases, the national rollout of counter equipment
will commence through four defined Implementation Programmes. The preparation of
the post office infrastructure to allow the installation of counter equipment will start
prior to and be conducted separately from the rollout of counter equipment. However
the infrastructure programme will be undertaken in an order to ensure timely
availability of prepared post offices to satisfy the installation and awareness
programme.
For each programme the sequence of rollout activities within each post office has been
split into two separate programmes, the Infrastructure programme and the User
Awareness and Installation programme. The Infrastructure programme covers the
activities for each outlet from the issue of the regional general manager letter through
to completion of the site preparation activities such that the outlet is ready for
installation. I The User Awareness and Installation programme covers the
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating new
contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00058358
FUJ00058358
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strate Version: 2.0
gy Date: 16/06/98
3.1
Awareness/Training events for the outlet staff, the installation of the counter
equipment, the migration, acceptance and the transition to steady state.
Rollout Phases
The defined phases of the rollout are as follows:
3.1.1. Phase 1 - Initial Go Live (Release 1a) installations
During September/October 1996, ten post office outlets in South Wales and South
West region had equipment installed to automate the payment of child benefit by
utilisation of the benefit payment card. The counter systems installed utilised some
hardware components which were specific to this exercise and therefore not used in
later phases of the rollout programme. Only one counter position per post office outlet
was installed.
Post offices in this phase were in the following BA Districts :
District BA District
Number I District Name
Ref
4.01 101307 _I Bristol Brunel
3.1.2 Phase 2 - Release 1b installations
The outlets identified to receive the Release 1b system are located in South Wales and
South West Region and North East Region. The Release 1b system introduced the
automation of the order book control system (OBCS). These outlets had counter
equipment installed between May 1997 and September 1997. The number of outlets
originally installed was 201. These post offices, supplemented by those outlets
undertaken in Phase 1 would form approximately two thirds of the post offices
required for the live trial.
Post offices in this phase were in the following BA Districts :
North East South West
District BA District District BA District
Number I District Name Number I District Name
Ref Ref
11.01 100401 Newcastle 401 101307 I Bristol Brunel
11.04 I 100901 I Northumbria 4.06 100507 I Gloucestershire
11.05 I 109001 __I South Tyneside
3.1.3. Phase 3 - IGL upgrades to Release 1c
Release Ic introduced support for benefit encashment and order book control. The
systems identified as part of Phase 1 were upgraded to target hardware configurations
and with the introduction of release 1c were able to operate the order book control
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contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party
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functionality in addition to the existing capability of child benefit encashment through
payment card.
Post offices in this phase were in the following BA Districts :
District BA District
Number I District Name
Ref
4.01 101307 __I Bristol Brunel
3.1.4 Phase 4 - Release 1b upgrades to Release 1c
Phase 4 introduced release 1c to those post offices installed as part of Phase 2 and
enabled these post offices to process child benefit encashment through payment card,
in addition to continuation of the order book control functionality. The completion of
this exercise introduced parity of software release and hardware component
configuration across all currently automated post office outlets.
District BA District District BA District
Number I District Name Number I District Name
Ref Ref
11.01 100401 I Newcastle 401 101307 I Bristol Brunel
11.04 I 100901 I Northumbria 4.06 100507 I Gloucestershire
11.05 109001 I South Tyneside
3.1.5 Phase 5 - Release 1c upgrades to New Release 2
This will be the introduction of Release 2 software to the post offices with currently
installed equipment. All installed counter systems will be upgraded to new release 2
over a period of 2 to 4 weeks.
3.1.6 Phase 6 - New Release 2 new installations
This phase will introduce approximately 110 new post office outlets, in addition to
those installed in earlier phases. The outlets identified under Phases 1 and 2 were
largely smaller sub post offices. These additional outlets will be larger sub post offices
and branch offices, some of which will have other automated equipment installed.
These installations will take place in the first two weeks of live trial.
Installation of new offices will be in the following BA Districts.
District BA District District BA District
Number I District Name Number I District Name
Ref. Ref
11.01 100401 I Newcastle 4.01 101307 I Bristol Brunel
11.04 I 100901 I Northumbria 4.06 100507 I Gloucestershire
11.05 I 109001 I South Tyneside
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existing contractual obligations, or creating new
nd/or POCL, or any other third party
Nothing contained herein shall be deemed or construed as affe
contractual obligations, between ICL Pathway, the D:
ICL
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3.1.7 Phase 7 - National Rollout - initial start up (3 weeks )
The start of National Rollout will be undertaken at lower than the target beat rate of
300 post offices per week, for a period of 3 weeks. Details of ramp up rates and the
associated BA Districts are detailed in Ref[1] and Ref[2].
3.1.8 Phase 8a - National Rollout Infratructure Programme
This phase is the environmental preparation of the post offices in readiness for the
installation of Horizon counter equipment. The infrastructure programme is separate
to the installation programme and completing post offices within this programme
ensures the post offices are RFI prior to scheduling into Phase 8b. The infrastructure
programme will begin well in advance of the installation and awareness programme
and look to create an operating surplus of approximately 3000 offices. The activities
which constitute the infrastructure programme are defined in Ref[3]. Dates relating to
the infrastructure programme are defined in Ref[1].
3.1.9 Phase 8b - National Rollout - full rate
3.2
The continuing rollout of counter equipment at the target rate of 300 post offices per
week. This phase will utilise those post offices available to the automation programme
which are RFI and are available to be scheduled into the awareness and installation
programme at the appropriate point in accordance with Ref[2]. Post offices which are
not RFI will be scheduled at a later time in accordance with re-availability of the post
office and the availability of the necessary POCL and ICL Pathway resources.
Processes for the management of “sundry” post offices which cannot be rescheduled
into this phase, will be detailed in lower level documents. The activities which
constitute the installation programme are defined in Ref[3]. Dates relating to the
installation and awareness programme are defined in Ref[2].
Implementation Programmes
ICL Pathway will manage the national rollout within four Implementation
Programmes. These Implementation Programmes map onto the post office regions as
detailed in Table 1 below.
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contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
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Ref: IM/STR/0025
Version: 2.0
Date: 16/06/98
3.3
Table 1 - Implementation Programmes to PO Regions and BA Area Directorates
IP BA Area POCL Region
Directorate
1 I ADI2 I West of Scotland Scotland & Northern Ireland region
AD13 I East of Scotland and
Northern Ireland.
SSA
2 I ADS I East Midlands North Wales & North West region plus the
AD7 I Wales remainder of the North East region and post
AD8_ I North West Coast offices in Tyne and Wear which were not
AD9 I Greater Manchester I completed under Phase 2.
AD10 I Yorkshire
AD1I1 I Tyne Tees
3. I AD4_ I West Country South Wales and South West and Midlands
ADS I East Midlands regions and post offices in South Wales and
AD6_ I West Midlands South West which were not completed
AD7_I Wales under Phase 2.
4 IAD1_ I London & East North Thames, East Anglia and the South
Anglia East region
AD2_ I Chilterns
AD3_I London & South East
Implementation Cycle
Following the implementation of approximately 200 post offices running release 1b
and the subsequent surveys and in some cases te-surveys in an additional 450 post
offices, it was apparent that a significant number of outlets in the post office real
estate required extensive site infrastructure works to enable the installation of Horizon
equipment. In order to undertake this work and thus de-risk attaining and sustaining
the prescribed national rollout beat rate of 300 post offices per week, the
implementation cycle has been significantly revised. To manage the more volatile
activities such as survey, re-survey, preparation and modification and thus reduce the
risk to the 300 post offices per week installation beat rate, the original implementation
process has been segregated into two discrete and independent programmes, namely
Infrastructure Programme consisting of
RGM Letter
MIB Invite
MIB Event
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contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party
ICL
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3.4
Site Call
Site Survey
Re-survey call (where applicable)
Site Re-survey (where applicable)
Modification/Preparation Reminder Call
Site Modifications (where applicable)
Site Preparation & Infrastructure Acceptance
Ready For Installation
User Awareness and Installation Programme consisting of
User Awareness Invitation
User Awareness Event
Training Invitation Issue
Training Instructions Issued
ISDN Installation
Training Event
Installation, Migration, Acceptance and transition to Steady State
These two distinct programmes are separated by a minimum planning period of 4
weeks to allow :
a) Scheduling of the post offices within an IBAD’s into implementation units (IU’s)
at the prescribed rate of 300 post offices per week.
b) Access arrangements to be made with outlet managers or their delegated
responsible individuals (DRI).
Where post offices are encountered which cannot be completed due to external
business related influences, these will be managed independently of the main
programme and thus potentially may contravene the defined implementation cycle.
The process for managing post offices such as these will be detailed in a lower level
document relating to the rescheduling process.
A detailed definition of the implementation cycle is available in Ref[3]
Criteria for Implementation
Where it is stated in relation to specific criteria detailed below, that reasonable
endeavours will be made to ensure they are satisfied, these criteria are not contractual
and therefore do not have any penalties associated where conformance cannot be
achieved.
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contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
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3.4.1 Rollout Criteria 1
In accordance with requirement 929, which relates to foreign encashment, all
nominated major post offices will be installed within the first 12 months of the rollout
commencing (these post offices number approximately 1500 nationally).
3.4.2 Rollout Criteria 2
Within each Implementation Programme area, both the infrastructure and installation
and user awareness schedules will be phased by BA districts. Schedules will then be
further sub divided into implementation units (IU’s). An implementation unit
represents a logical grouping of post offices into a single week of the rollout
programme. IU’s will be scheduled into the infrastructure programme for completion
of the defined activities. The IU’s will then be redefined and rescheduled into the user
awareness and installation programme. However, this scheduling process will ensure
that requirement 972 is adhered to, namely :
e Installation will take place in major conurbations first (See Section 3.6)
e The M25 and Northern Ireland will be subject to separate rollout plans. (See
Criteria 5 and 6)
e The M25 rollout will take place during the second half of the overall timetable.
(See Criterion 6)
Reasonable endeavours will be taken to ensure sequencing of the implementation
activities is undertaken in the following order :
1. Completion of BA Districts that are part of the live trial requirement.
2. BA Districts will be undertaken consecutively normally bordering on an
already installed district.
The major conurbations will be completed first within specific implementation
programmes, however later completion of major conurbations in one or more
implementation programmes will not constrain the continuance of other
implementation programmes.
3.4.3 Rollout Criteria 3
Once the installations have commenced in a BA District then reasonable endeavours
will be made to complete the district using the following criteria:
1. > 90% of post offices in a BA District will be installed in 6 weeks in 90%
of the districts.
2. In all BA Districts >50% of outlets in the district will be installed within 6
weeks of the first scheduled installation date.
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contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
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excepting those BA Districts in which post offices have been installed to satisfy
criterion 1 and thus requirement 929.
Where offices are not available to be scheduled at the start of the implementation
cycle (e.g. due to planned relocation, major refurbishment etc.), then these post offices
will be scheduled at a time, later in the programme, which allows effective utilisation
of ICL Pathway’s and POCL’s field based resources and does not conflict with the
continuing rollout programme. When post offices within a BA district which are not
available for scheduling have been identified, the remaining post offices are grouped
into an IBAD.
3.4.4 Rollout Criteria 4
All post offices which can be scheduled into IBADs, will be implemented in one
continuous programme with the exception of the major post offices, which will be
installed within the first 12 months of phase 8 commencing.
3.4.5 Rollout Criteria 5
Post Offices in Northern Ireland will be implemented as a separate programme. The
implementation of Northern Ireland will take place at the earliest point within the
scheduling of activities in Implementation Programme 1, while giving due
consideration to the influencing activities within that IP, namely
1. Utilisation of ICL Pathway’s and POCL’s field resources in Implementation
Programme 1 to avoid adverse weather conditions in remote areas of
Scotland
2. Scheduling of activities within the Province to avoid the constraining
effects of the Marching Season.
3.4.6 Rollout Criteria 6
The installation of the BA Districts that have post offices that operate the ALPS
system will commence in the second half of phase 8. Those BA districts which
constitute the “ALPS offices” are detailed in section 3.9 of this document.
3.4.7 Rollout Criteria 7
Post offices in Implementation Programme 1 may finish earlier than the other 3
implementation programmes.
3.4.8 Rollout Criteria 8
Rollout activity will not be undertaken during the Christmas period. The Christmas
period will be no greater than 3 weeks duration and there will be a maximum period
of 3 weeks immediately prior to the Christmas period where rollout activity will be
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contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL
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undertaken at half rate. The Christmas period will be deemed to have ended by the
first working day of January of the New Year. Rollout activities may be undertaken in
post offices during this period by prior agreement between ICL Pathway, the outlet
manager, and the POCL Horizon Implementation Manager. Notification of such
agreements will be given to CAPS.
Table 2 - Definition of Christmas Periods
Activity 1998 1999
50% w/e 23/11/98 I w/e 22/11/99
50% w/e 30/11/98 I w/e 29/11/99
50% wie 7/12/98 I w/e 6/12/99
0 wie 14/12/98 I w/e 13/12/99
0 wie 21/12/98 I w/e 20/12/99
0 wie 28/12/98 _I w/e 27/12/99
3.4.9 Rollout Criteria 9
Following completion of the live trial from completion of the first installation of
national rollout, the installation and awareness phase of the rollout will be achieved
in 66 “rollout” weeks. A rollout week is a week in which installation of counter
equipment can be undertaken. This period therefore excludes the period of non
activity during one Christmas period.
3.4.10 Rollout Criteria 10
3.5
In accordance with Requirement 834, consideration will be given to the
implementation of parent and satellite post offices. Information maintained within the
rollout database details parent child relationships and therefore policing will be
achieve through that mechanism.
Major Conurbations
The major conurbations by Implementation Programme, referred to in section 3.4 are
as follows:
Table 3 - Major Conurbations by Implementation Programme
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contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party
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Date: 16/06/98
IMPLEMENTATION MAJOR CONURBATION
PROGRAMME
1 Glasgow and Edinburgh
2 Tyne & Wear, Leeds/Bradford, Greater
Manchester and Merseyside
3 West Midlands and South Wales (urban)
3.6 Major Conurbations by BA District
The table below defines the BA Districts which form the major conurbations and in
total, these amount to approximately 2600 post offices.
Table 4 - Major Conurbations by BA District
IP I Conurbation District District BA BA
Name Office District I Dist.
Ref wa)
1 Glasgow & Clyde Coast & Greenock 1OIST1 12.01
Edinburgh Renfrew
Glasgow East Shettleston 101111 12.03
Glasgow North Springburn 101211 12.02
Glasgow South Polockshaw 100311 12.04
Road
Argyll & West Anniesland 100711 12.05
East Edinburgh & City 100111 13.03
Borders
Lothian West Lothian West I 103211 13.07
Fife Kirkcaldy 102311 13.04
Clyde Valley Motherwell 102411 13.01
2 Tyne & Wear Newcastle St. James 100401 11.01
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existing contractual obligations, or creating new
nd/or POCL, or any other third party
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Version: 2.0
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IP Conurbation District District BA BA
Name Office District I Dist.
No
Ref
© I pay
2 I Leeds & Bradford I Bradford Bradford West I 109102 10.02
Leeds Leeds East 100102 10.07
2 Greater Greater Manchester I Wythenshawe I 103710 9.05
Manchester Centre Operations
Directorate
2 Merseyside Sefton Bootle 100810 8.09
Knowsley Kirkby 103190 8.02
Liverpool North Breckfield 103890 8.05
Liverpool Mersey Garston 103310 8.04
Wirral Birkenhead 100910 8.12
3 West Midlands Birmingham Edgbaston 109409 6.01
Chamberlain
Birmingham South Birmingham 100109 6.02
East (Coventry
Rd.)
Birmingham Tame Birmingham I 101109 6.03
Valley (Erdington )
Coventry 100209 6.04
Wolverhampton Temple St 109809 6.08
3 South Wales Urban I Cardiff & Vale Cardiff 101798 7.01
Central
South West Wales Swansea 101298 7.05
The complete sequence of BA districts by IP is detailed in Ref [1] for the
Infrastructure programme and Ref [2] for the User Awareness and Installation
programme.
National Rollout Startup Rates
Prior to achieving and subsequently sustaining the prescribed national rollout beat rate
of 300 post offices per week, there will be an initial period of 3 weeks, over which the
weekly rate of post offices increases. This start up period will apply to both the
infrastructure and user awareness and installation programmes. The rate of post
offices which apply to each of the weeks in this initial period are detailed in Ref[1]
and Ref[2].
COMMERCIAL IN CONFIDENCE
Page 15
Nothing contained herein shall be deemed or construed as affe
contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party
FUJ00058358
FUJ00058358
ICL Pathway High Level Counter Infrastructure Rollout Ref. IM/STR/0025
trate Version: 2.0
s gy Date: 16/06/98
3.8 Implementation Programme to BA District Mapping
Table 5 - BA District by Implementation Programmes
IP1 IPp2
BA BAD District Name BA BAD District Name
District No. District No.
Ref Ref
101S11 12.01 Clyde Coast & I 100503 5.03 Chesterfield & Worksop
Renfrew
101211 12.02 Glasgow North 100603 5.10 Mercia Operations East
(West Division)
101111 12.03 Glasgow East 103508 7.03 ~~ Gwynneddigion Maldwyn
100311 12.04 Glasgow South 100608 7.06 Wrexham & North Wales
Coast
100711 12.05 Argyll & West 104710 8.01 Blackpool
101611 12.06 Southwest 103190 8.02 Knowsley
Scotland
101291 12.07 Highlands & I 103410 8.03 Lancaster & South Cumbria
Islands
102411 13.01 Clyde Valley 103310 8.04 Liverpool Mersey
101811 13.02 Coatbridge 103890 8.05 Liverpool North
100111 13.03 East Edinburgh I 102210 8.06 North Cheshire
and Borders
102311 13.04 Fife 100201 8.07 North Cumbria
102611 13.05 Forth Valley 100510 8.08 Preston
103591 13.06 Grampian & I 100810 8.09 Sefton
Shetland
103211 13.07 Lothian West 103010 8.10 South Cheshire
100411 13.08 Tayside 101810 8.11 South West Lancashire
107296 99.4 NI West 100910 8.12 Wirral
107406 99.B Belfast Nth & I 100710 9.01 Greater Manchester
East Antrim Lancashire Ops. Dir.
107216 99.C NI North 100410 9.02 Bolton
107436 -99.D NI East Down 103710 9.05 Greater Manchester Central
Ops. Dir.
107466 99.E NI Belfast West I 101510 9.07 Oldham
& Lisburn
COMMERCIAL IN CONFIDENCE Page 16
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating new
contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00058358
FUJ00058358
ICL Pathway High Level Counter Infrastructure Rollout v Ref. DWSTRIOO?S
Strategy “Date: 16/06/98
IP1 Continued Ip2 Continued
BA I BADNo. I District Name I BA District I BAD District Name
District Ref
Ref
107246 99.F NI South 102410 9.08 Sale and East Cheshire
100610 9.09 Salford
101110 9.10 Stockport
108110 9.1L Tameside
102310 9.13 Wigan and Leigh
103590 9.14 West Pennine
108802 10.01 South East Yorkshire
109102 10.02 Bradford
100502 10.05 Hull
100802 10.06 Calderdale & Kirklees
100102 10.07 Leeds
101102 10.08 North Yorkshire
101002 10.09 Rother & Dearne
100702 10.10 Sheffield
105202 10.12 Wakefield
100401 11.01 Newcastle
101101 11.02 Durham
100601 11.03 Tees
100901 11.04 Northumbria
109001 11.05 South Tyneside
103001 11.06 Wearside
COMMERCIAL IN CONFIDENCE Page 17
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating new
contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
FUJ00058358
FUJ00058358
Ref: IM/STR/0025
Version: 2.0
Date: 16/06/98
IP3 1P4
BA BAD No. District Name BA BAD District Name
District District No.
Ref Ref
100206 3.12 Solent & New I 100204 1.01 Barking & Havering
Forest
101307 4.01 Bristol Brunel 100404 1.02 Cambridgeshire
102107 4.02 Bristol Severnside 103505 1.03 City East
109507 4.03 Cornwall 100304 1.04 Essex South East
100407 4.04 Devonia 107204 1.05 Essex South West
100306 4.05 Dorset 101995 1.06 Hackney & Islington
100507 4.06 Gloucestershire 103925 1.07 Lea Roding
108707 4.07 Somerset 105605 1.08 Leaside
100307 4.08 South Devon 103095 1.09 Newham
100607 4.09 Wiltshire 100804 1.10 North Essex
108103 5.01 Derwent & Trent 100104 Lu Norwich
102809 5.02 Central 100504 1.12 Suffolk
Staffordshire
108203 5.04 Leicestershire 105405 2.01 Barnet
100703 5. North 100604 2.02 Bedfordshire
Nottinghamshire
101309 5.06 North Staffordshire I 103106 2.03 Thames Valley
107803 5.07 Nottingham 101106 2.04 Buckinghamshire
Trentside
109409 6.01 Birmingham 101005 2.05 Chilterns South
Chamberlain
100109 6.02 Birmingham South I 107405 2.07 Harrow & Hillingdon
East
101109 6.03 Birmingham Tame I 102805 2.08 Neasden
Valley
100209 6.04 Coventry 102504 2.09 North & East
Hertfordshire
102309 6.05 Hereford & I 106103 2.10 Northamptonshire
Worcester
109709 6.06 North 100467 2.11 Oxfordshire
Worcetershire
104309 6.07 Sandwell 100904 2.12 West Hertfordshire
109809 6.08 Wolverhampton 101735 3.01 Bankside
109209 6.09 Walsall 102715 3.02 Canterbury & Thanet
COMMERCIAL IN CONFIDENCE
Page 18
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating new
contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00058358
FUJ00058358
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strategy Version: 2.0
Date: 16/06/98
IP3 Continued IP4 Continued
BA BAD No. District Name BA BAD No. District Name
District District
Ref Ref
101409 6.10 Warwickshire 106215 3.03 Channel
101809 6.11 Shropshire 105115 3.04 East Sussex
101798 7.01 Cardiff & Vale 101306 3.05 Hampshire North
100208 7.02 Gwent Borders 100539 3.07 London Central
105908 7.04 South Wales I 103115 3.08 North Kent
Valleys (East)
101298 7.05 South West Wales. 106715 3.09 Surrey
_ —) 106315 3.10 Palace
100106 3.11 SE Hants & Wight
103415 3.13 South Circular
I 102015 3.14 Central Sussex
108195 3.15 South West Thames
106195 3.17 Thameside
104415 3.18 West Kent
106295 3.19 West Sussex
101603 5.09 Mercia — Operations
East (West Division)
3.9 BA Districts with ALPS equipment
Table 6 - BA Districts with ALPS Equipment
Dist I BA Dist District Name Dist I BA Dist District Name
No. Ref No Ref
1.01 I 100204 I Barking & 2.08 I 102805 I Neasden (Belfast BC)
Havering
1.03 I 103505 I City East 2.12 I 100904 I West Hertfordshire
1.05 I 107204 I Essex South West I 3.01 I 101735 I Bankside
1.06 I 101995 I Hackney & 3.07 I 100539 I London Central
Islington
1.07 I 103925 I Lea Roding 3.08 I 103115 I North Kent
1.08 I 105605 I Leaside 3.09 I 106715 I Surrey
1.09 I 103095 I Newham 3.10 I 106315 I Palace
2.01 I 105405 I Barnet 3.13 I 103415 I South Circular
2.03 I 103106 _I Thames Valley 3.15 I 108195 I South West Thames
COMMERCIAL IN CONFIDENCE Page 19
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating new
contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00058358
FUJ00058358
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strate Version: 2.0
gy Date: 16/06/98
Dist I BA Dist District Name Dist I BA Dist District Name
No. Ref No Ref
2.05 I 101005 I Chilterns South 3.17 I 106195 I Thameside
2.07 I 107405 I Harrow & 3.18 I 104415 I West Kent
Hillingdon
4 Communications
The overall sequence of BA Districts by Implementation Programme is defined in
Ref[1] and Ref[2]
Lists of post offices by BA District, due to be scheduled into the infrastructure
programme, will be generated and distributed to POCL regions 6 weeks prior to
activities starting in a single or the first of a series of BA Districts. These will be in
units of 4 weeks and could therefore span one or more BA districts. Post offices not
available to be automated will be highlighted by POCL regions. The available post
offices within a BA District(s) will therefore constitute an IBAD. Information
detailing office availability must be returned by the POCL Regions, 3 weeks prior to
the start of the infrastructure cycle for those post offices. The post offices are then
scheduled into implementation units (IU’s) and schedule information issued to POCL.
and ICL suppliers from the rollout database via the prescribed and agreed routes, 2
weeks prior to the start of activities.
Outlets being scheduled for the installation will all be assumed to be available,
however contacting the post offices prior to the installation cycle will determine this.
Post offices not available at this point will be notified to POCL Regions.
Completion of acceptance, following the installation and migration activities, in all
post offices on a given day of rollout activity, will be notified to BA by midday on the
day following installation, in accordance with requirement 945.
COMMERCIAL IN CONFIDENCE Page 20
Nothing contained herein shall be deemed or construed as affe
contractual obligations, between ICL Pathway, the D:
existing contractual obligations, or creating new
nd/or POCL, or any other third party