ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Document Title
Document Type
Abstract
Status
Author
Approval By
Distribution
Recommended
for Approval
Signature
Name
Date
Approved
Signature
Name
Date
Policies & Standards Acceptance Test
Acceptance Specification
This document describes the Acceptance Test for Policies &
Standards
APPROVED
JCC Dicks
Approved
Pathway Management Team
Test & Integration Managers
Pathway Library
POCL/DSS Colin Standring
Library
PDA tba
ICL Pathway Test Authority(ies) Test Manager
Manager
For and behalf of ICL For and behalf of Authority(ies)
Pathway
0.. DOCUMENT CONTROL
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Page: 1 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Vi Ref.: opiacsio2t
ifi i ‘ersion:
Acceptance Specification Date: 14/4/99
0.1 DOCUMENT HISTORY
Version Date Reason
0.1 3/4/98 First issue
0.2 23/7/98 For approval
0.3 13/11/98 For approval following comments and incorporating
effect of CCN 238
0.4 10/12/98 For approval following further comments
0.5 18/12/98 For approval following resolution of outstanding issues
0.6 5/1/99 For approval following further resolution of outstanding
issues
1.0 11/1/99 For signature
0.2 ASSOCIATED DOCUMENTS
Reference Version Date Title Source
(1)
(2) Acceptance 0.1 13/09/96 Standard for Raising and Pathway
Standard Progressing Acceptance
Incidents.
(3) Acceptance 1.2 13/7/98 I Standard for documenting Pathway
Standard Acceptance Specifications
(4) Authorities’ 7.2 22/5/97 Acceptance Procedures DSS/POCL
Agreement Schedule (A)AO7
(5) POCL 7.2 22/5/97 Acceptance Procedures POCL
Agreement Schedule (P)A11
(6) DSS 7.2 22/5/97 Acceptance Procedures DSS
Agreement Schedule (D)A11
(7) Authorities’ 8.1 8/3/98 Requirements Schedule I DSS/POCL
Agreement (A)B04
(8) Authorities’ 8.1 8/3/98 Solutions Schedule Pathway
Agreement (A)BO5
(9) DSS 8.1 8/3/98 Requirements Schedule DSS
Agreement (D)A15
(10) DSS 8.1 8/3/98 Solutions Schedule Pathway
Agreement (D)A16
(11) POCL 8.0 13/11/97 Requirements Schedule = POCL
Agreement (P)A15
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 11/05/99
Page: 2 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Vi Ref.: opiacsio2t
ifi i ‘ersion:
Acceptance Specification Date: 14/4/99
(12) POCL 8.1 8/3/98 Solutions Schedule Pathway
Agreement (P)A16
(13) CR/FSP/004 4.0 30/9/97 Service Architecture Pathway
Design Document
(14) PA/STR/009 2.0 24/2/98 Release Contents Pathway
Definition for Pathway
New Release 2
(15) PA/POL/O01 1.0 19/7/97 Pathway Policy for Quality Pathway
(16) PA/POL/002 2.0 5/2/96 Pathway Quality Pathway
Management System
(17) ST/STD/001 1.2 26/3/97 Pathway Horizon OPS Pathway
Style Guide
(18) SD/SPE/016 2.0 19/5/98 OPS Horizon Menu Pathway
Hierarchy Release 2
(19) SD/DOC/001 1.0 24/6/98 Horizon OPS Desktop Pathway
Messages
(20) tba Declaration of Conformity Pathway
(21) Rollout Completion Packs Pathway
(22) CR/ACS/011 1.1 tba Audit Acceptance Test Pathway
Specification
(23) SU/TRN/OO1 1.0 19/3/97 Training Needs Analysis Pathway
for the BA/POCL Counter
Automation Project
(24) CR/ACS/007 1.2 tba POCL Infrastructure Pathway
Acceptance Test
Specification
(25) RS/FSP/001 3.2 5/8/98 Security Functional Pathway
Specification
(26) RS/POL/O03 2.0 24/2/98 Access Control Policy Pathway
(27) RS/POL/002 3.3 23/2/98 Pathway Security Policy Pathway
(28) RS/PRO/028 0.1 27/4/98 ICL Pathway Security Pathway
Management Procedures
(29) RS/PRP/002 1.0 21/12/95 BPS - Security Proposal Pathway
(30) Customer Service DPA Pathway
Procedure
(31) RS/SPE/003 2.0 8/4/98 Extended Verification Pathway
Process Requirement
(32) RS/SPE/001 4.0 12/12/97 Fraud Risk Management Pathway
Service Design
Specification
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 11/05/99
Page: 3 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Vi Ref.: opiacsio2t
ifi i ‘ersion:
Acceptance Specification Date: 14/4/99
(33) National Weights & NWML
Measures Laboratory
Approval Report
(34) SU/STD/001 0.1 20/71/94 DSS Business Data DSS
Standards (Referenced)
(35) CAP/IFS/002 6.04 10/10/97 CAPS to PAS/CMS Data DSS
Interface Definitions &
Validation Rules (R3)
(Release 2)
(36) RS/PRO/O30 0.2 4/8/98 Evidential Information - Pathway
Production & Certification
PACE Procedures
(37) CR/FSP/006 2.2 8/9/97 Audit Trail Functional Pathway
Specification
(42) BS/DOC/001 01 30/11/95 BPS Security Statement I DSS/POCL
(43) RS/REQ/0001 2.0 12/12/96 ICL Pathway Security Pathway
Objectives
(45) RS/PRO/O31 0.1 17/8/98 Security Awareness Pathway
Training
(46) RS/PRO/O32 0.1 17/8/98 Security Event Pathway
Management
(47) RS/PRO/O13 1.0 25/6/98 Horizon Security Passes Pathway
Procedure
(48) RS/PRO/OO2 1.0 28/7/98 Security Vetting Process Pathway
(49) IA/PLA/001 0.1 28/4/98 Audit Plan Pathway
(50) - - 16/12/98 Updated threats analysis Pathway /
papers Horizon
1. Memo with note
(NOTESMAP.DOC)
2. BPS Mapping
Bpsmap02.doc)
3. Help Desk Document
Hierarchy (explanation in
memo)
51 tba Sample PACE declaration Pathway
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 11/05/99
Page: 4 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
0.3. ABBREVIATIONS
APS Automated Payment Service
BABT British Approvals Board for Telecommunications
BES Benefit Encashment Service
BS British Standard
BT Business Thread
CCN Change Control Note
CMS Card Management Service
DSS Department of Social Security
EEC European Economic Community
EMC Electromagnetic Compatibility
EN European Norm
EU European Union
HAPS Host APS
HCI Human-Computer Interface
HLTP High Level Test Plan
IEC International Electrotechnical Committee
ISO International Standards Organisation
NWL National Weights & Measures Laboratory
OBCS Order Book Control Service
PAS Payment Authorisation Service
PDA Programme Delivery Authority
POCL Post Office Counters Ltd
QMS Quality Management System
SSR Statement of Service Requirements
0.4 CHANGES IN THIS VERSION
Signatures version. Criterion 27 reason text in Section 5.2 conforms with Test
Condition text in Section 5.1.2.
0.56 CHANGES FORECAST
Maintenance of the associated documents referenced in Section 0.2.
0.6 GENERAL CAVEAT
Approval of this Acceptance Specification is subject to the relevant caveats in the
extant version of Acceptance Specification Consolidated Caveats.
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Page: 5 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FU,
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
0.56 TABLE OF CONTENT
0._ DOCUMENT CONTROL.........s:csscessssssssssesessssssssessesssesesensssseseeaessesneeseeeanenes 2
0.1 DOCUMENT HISTORY.....
0.2 ASSOCIATED DOCUMENTS.
0.3. ABBREVIATIONS......
0.4 CHANGESIN THIS VERSION.
0.5 CHANGES FORECAST.
0.6 GENERAL CAVEAT.
0.5 TABLE OF CONTEN
1. PURPOSE & SCOPE...
2. ACCEPTANCE INCIDENTG..........ccsssssssssesessssssesssesseessseesseseesensssseseessneseaearens 9
3. ACCEPTANCE PERIOD..........cccsssssssssssssssssssssesessseesesessssassesssasessssseaneeseseaeens 10
4. DELIVERABLES & SERVICEG............cccsssssesssssessesessssesessenseesesssseseseseneseeees 10
5. ACCEPTANCE CRITERIA.
5.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS...
5.1.1 Description Of Tests Conducted By Accep:
5.1.2 Description of tests conducted by Acceptance Revie'
5.2 CRITERIA FOR LATER ACCEPTANCE.
5.3 CRITERIA SUMMARY.......
6. ACCEPTANCE INCIDENT SEVERITY...........::scsssssssessssssesesessesssssescseeeeneeeeeee 61
6.1 HIGH SEVERITY INCIDENTS.
6.2 MEDIUM SEVERITY INCIDENTS.
6.3. LOW SEVERITY INCIDENT:
7. TEST DATA.
8. AUTHORITY RESPONSIBILITIES.
8.1 APPOINT TEST MANAGER......
8.2. ACCEPTANCE INCIDENT REPORTS........
8.3. ACCEPTANCE INCIDENT ANALYSIS REPORTS.
8.4. ATTENDANCE AT TRIALS AND REVIEWS.
8.5 I MANAGEMENT AND Co-ORDINATION.....
8.6 PROGRESS REVIEWG...........
9. CONTRACTOR RESPONSIBILITIES.
10. ACCEPTANCE TRIAL TEST CONDITIONG..........:s:ssssessssessssseseessseeseeseses 65
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
}J00078745
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
1. PURPOSE & SCOPE
This document describes the Acceptance Test for Policies & Standards in
accordance with the Acceptance Procedures that are set out in the Schedules
referred to in section 0.2 and also in the Pathway document “Standard for
Documenting Acceptance Specifications”. This Test will determine that Policies
& Standards meets all the Acceptance Criteria that are agreed in the Acceptance
Specification and that are within the scope of the “Pathway Release Contents
Specification” document for New Release 2, if applicable.
Schedule C3
Policies & Standards
Customer Service
Education Levels
POCLDSS POCLIDSS POCLIDSS
Implementation Implementation Implementation
Training Service Rollout
2 DSS Interface TIP Interface MIS Interface
a PAS cms
= 2
= 3 5
Help Desks 2 < a
Reference 2
Data 3
Z
POCL
Infrastructure
APS
BES ‘oBcs eee EPOSS
Figure1-1: This Acceptance Test in relation to others
2. ACCEPTANCE INCIDENTS
The standard and method for originating, progressing and resolving Acceptance
Incidents shall be as described in the associated Document “Standard for
Raising and Progressing Acceptance Incidents”.
3. ACCEPTANCE PERIOD
The Acceptance Period for the Acceptance Tests, which comprise the
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Operational Trial, is as determined by schedule BO7 of the AUTHORITIES’
Agreement.
The Pathway programme plan details the schedule for the Policies & Standards
Acceptance Test.
4. DELIVERABLES & SERVICES
This section details the Deliverables and Services that are the subject of this
Acceptance Test and as defined by the related Agreements.
Deliverable or Contract Method
Service. Reference
All Requirements (A)B04, (D)A15, (P)A15 Acceptance Review
All Solutions (A)BO05, (D)A16, (P)A16
All deliverables A03, (A)BO8
and Services
(D)D01, (D)DO8, (D)E01, (D)E08,
(D)C01 (empty), (D)B06, (D)01;
(P)D01, (P)D08, (P)EO1, (P)E08,
(P)F01, (P)FO8,(P)G01, (P)GO6,
(P)G10, (P)HO1, (P)HO8,(P)CO1
(now empty), (P)01;
Table of Deliverables and Services.
5. ACCEPTANCE CRITERIA
This section lists the identifier of each Acceptance Criterion that will be
demonstrated by the Acceptance Test. It also lists the Acceptance Test
Conditions that are used to determine whether (or not) the Acceptance Criterion
has been met together with the applicable test Phase, Technical Test, or Live
Trial.
Acceptance Criteria are split into three sets of tables according to the nature of
the acceptance method, one set for those tested by Acceptance Trial, a second
for those tested by Acceptance Review and a third which lists those criteria which
are for Acceptance at a later release. The Release on which Acceptance is to be
conducted is defined by reference to the Release Contents Description included
in the Associated Documents section of the Acceptance Specification.
Exceptionally, it may be necessary for one particular Acceptance Criterion to be
tested by a combination of trial and review in which case there are entries for
Trial and Review.
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
5.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS
Conformance of the Policies & Standards Acceptance Criteria will be
demonstrated through Acceptance Trials and/or Acceptance Reviews.
Tests conducted by Acceptance Trials comprise practical tests using prepared
test scripts. If applicable the Test Condition(s) appropriate to a criterion are
specified in section 5.1.1 together with a description of the test. Detailed
composition of the test in terms of sequences of Test Conditions is contained in
Section 10. In the tables in section 5.1.1 the rows labelled Function Run Entry
will be populated immediately prior to the running of the Acceptance Trials ina
working version of the Acceptance Specification. These will provide invigilators
with references to the checklists used to monitor the progress of the testing. The
order of running of Test Conditions will not necessarily correspond to the order
presented in HLTPs because of the “physicalisation” of the testing. The Function
Run Entry will allow the invigilator to read across from the criterion to the
checklist.
Tests conducted by Acceptance Review comprise typically Document
inspections, site visits or presentations. If applicable the Test Condition(s) are
described in section 5.1.2.
5.1.1 Description Of Tests Conducted By Acceptance Trial
No Acceptance Criteria will be met by Acceptance Trial.
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
5.1.2 Description of tests conducted by Acceptance Review
The table below shows which Acceptance criteria are to be met by Acceptance
Review. Acceptance Tests will use the versions of any relevant documents (as
referenced from section 0.2) contained in the approved version of the
Acceptance Specification.
Requirement ID P&S
Criterion Number 1
Derivation Schedule (A) A02
Criterion The policies and standards ... shall apply to all relevant
Description aspects of the Services unless amended in accordance
with Clause 101.3 or Clause 101.4 [classes of Change
Control] as appropriate.
Test Condition The Acceptance Specification for Policies & Standards is
a complete and accurate statement of the Criteria to be
applied.
Method Document inspection
References This document (CR/ACS/021)
Phase Technical Test
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Requirement ID P&S
Criterion Number 2
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall not knowingly undertake any
Description activity which would prevent the AUTHORITIES from, or
hinder them in, complying with these policies and
standards, without the prior written consent of the
AUTHORITIES.
Test Condition No test is required
Method Not applicable
References Not applicable
Phase Not applicable
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 3
Derivation Schedule (A) A02
Criterion Without limitation to the specific areas identified below,
Description which shall not limit the generality of this [criterion], all
Services, and all Equipment, shall comply to the extent
required by law with all relevant [General & Health &
Safety] legislation, including all relevant UK Regulations
and, from the due date of UK implementation, EC
Directives.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/2
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 4
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that Services and
Description Equipment are maintained in compliance with any
subsequent [General & Health & Safety] legislation
throughout the term of the AUTHORITIES’ Agreement,
and shall perform any modifications necessary to ensure
such continued compliance, subject to Clause 410 of the
DSS Agreement and Clause 409 of the POCL
Agreement[new products and services].
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/2
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 5
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall, on request by the
Description AUTHORITIES, establish to the AUTHORITIES’
satisfaction the compliance of Services or Equipment with
legislation or specified policies and standards. In the
event that the CONTRACTOR and the AUTHORITIES fail
to agree that compliance has been demonstrated
satisfactorily, the matter shall be treated in accordance
with Clause 807 [dispute resolution].
Test Condition No test is required
Method Not applicable
References Not applicable
Phase Not applicable
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID
P&S
Criterion Number
6
Derivation
Schedule (A) A02
Criterion
Description
The CONTRACTOR shall ensure that, where the
installation of Equipment or the delivery of Services
involves the alteration or extension of existing building
services, such work complies with the standards set out
in British Standards and Approved Codes of Practice
which are deemed therein to satisfy the relevant
regulations, including without limitation:
(a) the Electricity at Work Regulations, 1989 and
Electricity at Work Regulations (NI) 1991 (S.R. 1991 No.
13) and BS 7671:1992, Requirements for Electrical
Installation;
and
(b) the Environmental Protection Act 1990 and insofar as
it relates to Northern Ireland any corresponding Northern
Ireland legislation and the publication Waste
Management: The Duty of Care - A Code of Practice.
Test Condition
The installer has declared the standards to which he has
performed the work involved in installation, alteration or
extension of existing building services.
Method
Document inspection of the installers’ declarations.
References
(21), 540/1, 2
Phase
Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 7
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that any Equipment
Description installed at the Premises does not prevent the
AUTHORITIES and the AUTHORITIES’ Agents from
meeting their legal health and safety responsibilities as
employers, including without limitation those defined in:
(a) the Provision and Use of Work Equipment
Regulations 1992 and the Provision and Use of Work
Equipment Regulations (NI) 1993 (S.R. 1993 No. 19),
and
(b) the Workplace (Health, Safety and Welfare)
Regulations 1992 and Workplace (Health, Safety, and
Welfare) Regulations (NI) 1993 (S.R. 1993 No. 37).
Test Condition The installer has declared the standards to which he has
performed the work involved in installation, alteration or
extension of existing building services.
Method Document inspection of the installers’ declarations.
References (21), 474/2
Phase Operational Trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
Page: 16 of 65
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 8
Derivation Schedule (A) A02
Criterion The Equipment shall not interfere with the health or
Description safety of work of Users, office staff or others in the
vicinity, including but without limitation as a result of
emission of acoustic noise, vibrations, heat, fumes or
other radiation, or as a result of its construction.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/2, 3, 922/1
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
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obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 9
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all Equipment is
Description rated for continuous operation, and capable of
functioning safely and reliably for an unlimited period,
attended or unattended, in the installed environment.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/1
Phase Operational Trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 18 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 10
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all information
Description technology, telecommunications or electrical business
Equipment complies with BS EN60950:1992
(BS7002:1992) and any subsequent amendments, and
that Equipment comprising AC power adapters complies
with EN60065:1993.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/6
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 19 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 11
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that workstation
Description aspects of the Equipment shall comply with The Health
and Safety (Display Screen Equipment) Regulations
1992, which implement Council Directive 90/270/EEC on
working with display screen Equipment.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/7
Phase Operational Trial
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Page: 20 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 12
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that any Equipment
Description containing laser emitters (including without limitation
laser printers and laser bar-code scanners) complies with
BS EN 60825:1992.
Test Condition
A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/8
Phase Operational Trial
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Page: 21 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 13
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all
Description telecommunications Equipment shall conform to Council
Directive 91/263/EEC (the Telecommunication Terminal
Equipment Directive) and have a current BABT certificate
or equivalent for connection to the public telephone
network.
Test Condition The Declaration of Conformity is issued by Pathway for
the applicable configurations includes a declaration to EU
directive 91/263/EEC and references the BABT
certification.
Method Document inspection of the Declaration of Conformity.
Sample site visit or visits.
References (20), 474/9
Phase Operational Trial
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Page: 22 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 14
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all machinery in
Description the Equipment complies with the Supply of Machinery
(Safety) Regulations 1992, which implement the Machine
Directive 89/392/EEC as amended by 91/368/EEC.
Test Condition
A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/10
Phase Operational Trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 23 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 15
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all electrical
Description Equipment complies with:
(a) the Electrical Equipment (Safety) Regulations 1994,
which implement the Low Voltage Directive 73/23/EEC as
amended by 93/68/EEC, and
(a) the requirements of BS7671:1992 in relation to the
method of connection to the main supply and associated
equipment earth leakage currents.
Test Condition
A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/11
Phase Operational Trial
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Page: 24 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Requirement ID P&S
Criterion Number 16
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that any Equipment
Description connected, or intended for connection, to weighing
devices meets the requirements of the Non-automatic
Weighing Instruments (EEC Requirements) Regulations
1992 Schedule 3 Applications.
Test Condition A copy of documentation received from the National
Weights & Measures Lab is supplied.
Method Document inspection of NWML documentation.
References (33), 474/12
Phase Operational Trial
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Page: 25 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 17
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all visual display
Description terminal Equipment (including without limitation
keyboards) complies with the relevant requirements of
either BS 7179:1990 or ISO 9241:1992.
Test Condition
A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/13
Phase Operational Trial
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Page: 26 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID
P&S
Criterion Number
18
Derivation
Schedule (A) A02
Criterion
Description
The CONTRACTOR shall ensure that all Equipment that
falls within the scope of The Electromagnetic
Compatibility (EMC) Regulations 1992, which implement
Council Directive 89/336/EEC (as amended by
92/31/EEC), complies with these regulations, specifically,
but without limitation, to the minimum EMC requirements
of both residential and commercial installations, including
compliance with BS EN 50081 and BS EN 50082 with the
following amended test severity levels and with no
degradation of performance:
(a) IEC 801 part 2 class 3, 6kV contact discharge;
(a) IEC 801 part 3 3V/m;
(a) IEC 801 part 4 +/- 1kV injected onto mains AC
supply;
(a) IEC 801 part 5 +/- 2kV.
Test Condition
A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method
Document inspection of the Pathway Declaration of
Conformity
References
(20), 474/14, 15
Phase
Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 19
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that Equipment covered
Description by EN45501:1992 complies with clause A4.5 (voltage
variations) and Annex B of that standard.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/16
Phase Operational Trial
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Page: 28 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 20
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that the acoustic noise
Description emission of any item of Equipment does not materially
add to average background noise levels within the
environment in which it is installed, and shall in no event
exceed 60dB(A) measured at a distance of 1 metre.
Test Condition A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 922/1
Phase Operational Trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 29 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 21
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all items of
Description Equipment to which BS EN 60529:1992 applies, have an
Index of Protection rating of IP3X as defined in BS EN
60529:1992.
Test Condition
A Declaration of Conformity is issued by Pathway for the
applicable configurations. This references the Original
Equipment Manufacturer declarations for constituent
material and is in respect of the configurations as wholes.
Method Document inspection of the Pathway Declaration of
Conformity
References (20), 474/17
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 30 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID
P&S
Criterion Number
22
Derivation
Schedule (A) AO2
Criterion
Description
The CONTRACTOR shall adhere to the relevant parts of
the AUTHORITIES’ security standards and requirements
listed below, and co-operate with the AUTHORITIES to
assist the AUTHORITIES in complying with those
standards and requirements:
(a) ‘Social Security IT Security Standards’ (reference
DITSG\ITSS\0001.04, version 6.3 dated September
1996);
(a) ‘Post Office Counters Information Systems Security
Policy’ (as provided in Appendix 4-1 of the BA/POCL
SSR issued in April 1995);
(a) ‘A Code of Practice for Post Office Information
Systems Security’ (Version 1.5 dated 28/10/94, as
provided in Appendix 4-2 of the BA/POCL SSR issued in
April 1995);
(a) the ‘BPS Security Statement’, version 01, dated 30
November 1995 and issued to Service Providers in that
month.
Any changes to the list [above] shall be made in
accordance with Clause 101.3.
Test Condition
That (28) satisfactorily incorporates the relevant parts of
these standards and requirements.
The requirement to co-operate is a statement of
obligation and no test is appropriate.
Method
Document inspection, no test
References
(28)
Phase
Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 31 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Requirement ID P&S
Criterion Number 23
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall comply with the audit
Description standards described in Schedule A03.
Test Condition The Acceptance Criteria within (22) are met.
[Note there are three Schedules A03 for the three
agreements, two with the same text, to be incorporated
into the contract. Note also that the incorporation of
these schedules into the agreements is the subject of
CCN 121 which has been withdrawn. See Changes
Forecast]
Method Document inspection
References (22)
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID
P&S
Criterion Number
24
Derivation
Schedule (A) A02
Criterion
Description
The CONTRACTOR shall prepare all training events and
training material - and, where required by the
AUTHORITIES’ Agreement to provide them, shall provide
such training events and training material - used to train
the AUTHORITIES’ staff or agents and the
AUTHORITIES’ Agents and their staff or agents, in
conformance with:
(a) either the Kirkpatrick structured training evaluation
methodology (levels 1 to 4 for all training events; levels 1
and 2 for all training documentation), or
(a) any alternative structured training evaluation
methodology which the CONTRACTOR may propose,
subject to obtaining the prior written agreement of the
relevant AUTHORITY.
Test Condition
Training events and material conform with Kirkpatrick or
other agreed methodology
Method
Document inspection
References
(23), Pathway Training Evaluation, SU/TRN/00S5, para
3.2.
Phase
Operational Trial
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Page: 33 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID
P&S
Criterion Number
25
Derivation
Schedule (A) A02
Criterion
Description
The CONTRACTOR shall ensure that all documentation,
whether paper-based or electronically produced, relating
to the POCL Services, harmonises with the design
principles identified in the POCL Visual Identity Design
Applications Guideline, unless prior written consent to the
contrary has been obtained from POCL.
Test Condition
No Test required. Pathway does not at New Release 2
originate material which is required to conform to the
“house styles” within the reference.
[The most recent document held by Pathway is called
Post Office Counters Ltd Visual Identity Basic Elements
Guideline.]
Pathway provides input to POCL departments which in
turn use these to produce material in the required house
style. The formats and media of this Pathway material
are in agreed proprietary formats which are operationally
supportive of production of appropriately styled
documents.
[DN: The style adopted for visual presentation of Help
material is defined in Horizon OPS Platform Service Style
Guide. This document will contain a statement that
agreement thereto constitutes any necessary prior written
consent that the documentation covered by this guide
may not harmonise with the design principles identified in
the POCL Visual Identity Design Applications Guideline
(or its successor(s) as may be introduced subsequently).]
Method
Not applicable
References
Not applicable
Phase
Not applicable
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 34 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 26
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all materials which
Description are used for producing documentation relating to the
POCL Services, conform to relevant parts of POCL’s
Environmental Policy Summary.
Test Condition Documentation materials conform to the referenced
policy.
[The document held by Pathway is Guide to
Environmental Best Practices in Post Office Counters
Ltd]
Method Document inspection of acceptance criteria 540/1, 2
within (24)
References (24)
Phase Operational Trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 35 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 27
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall operate a quality management
Description system which complies with BS EN ISO 9001:1994 for all
its activities within the scope of the AUTHORITIES’
Agreement.
The quality management system shall be applied to all
aspects of the delivery of Services [ ].
Test Condition
Pathway operates a compliant quality management
system applicable to its current activities.
Pathway will conduct a walk through of the current status
of Pathway’s QMS with competent Authority auditors.
This would partly address P&S 27.
Method Contractor presentation and document inspection
References (15), (16)
Phase Live Trial
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Page: 36 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 30
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall create and maintain, as a
Description controlled document and to the documentation standards
[harmonising with the design principles identified in the
POCL Visual Identity Design Applications Guideline,
unless prior written consent to the contrary has been
obtained from POCL] a Human-Computer Interface
specification.
Test Condition A Human-Computer Interface specification is created and
maintained.
[These documents are prepared to Pathway
documentation standards, are not for use outside of the
Horizon project within POCL and are for approval in this
form.]
Method Document inspection of the three constituent documents
References (17), (18), (19)
Phase Operational trial
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Page: 37 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 31
Derivation Schedule (A) A02
Criterion This [Human Computer Interface] specification shall set
Description out general guidelines for the Human-Computer Interface,
including without limitation details of screen layouts,
system navigation routes and help and manual entry
facilities.
Test Condition The Human-Computer Interface specification documents
contain general HCI guidelines, including screen layouts,
system navigation routes and help and manual entry
facilities.
Method Document inspection of the three constituent documents
References (17), (18), (19)
Phase Operational trial
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Page: 38 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 32
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall use reasonable endeavours to
Description specify a Human-Computer Interface which is intuitive
and easy to use by Users, including Counter Clerks, to
minimise errors and delays.
Test Condition Reasonable endeavours to specify an intuitive, easy-to-
use HCI are used.
Satisfactory resolution of all HCl-related Known Problem
Register entries raised during NR2 testing.
Method Document inspection of the three constituent documents.
Document inspection of all HCl-related test incidents
raised.
References (17), (18), (19)
Phase Operational trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 39 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 33
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that the Human-
Description Computer Interface provides a consistent look and feel
across all Applications delivered by the CONTRACTOR
over the POCL Service Infrastructure, and that it is easily
adapted to facilitate the introduction of new Applications.
Test Condition The HCI documents provide a consistent look and feel
across applications and is adaptable for new applications
Method Document inspection of the three constituent documents
References (17), (18), (19)
Phase Operational trial
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Page: 40 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards v Ref.: opiacsio2t
ifi i ‘ersion:
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 34
Derivation Schedule (A) A02
Criterion DSS requires access to information covered and provided
Description under the Data Protection Act 1984. The nature and form
of the access is not as yet defined in detail but needs to
support some or all of the following:
(a) fraud detection and prevention;
(a) security violation investigation;
)
)
(a) probity assurance;
(a) criminal investigations;
)
(a) information to support DSS policy questions.
Test Condition Pathway is registered with the Data Protection Registrar
as a Bureau (changing to Data Processor) operating on
behalf of the DSS and POCL. As such Pathway is not
permitted to modify any personal details, which is in
accord with Requirements 700, 934, and 935.
Any subject request from a member of the public must be
referred by Pathway to the DSS. Such reference will
include data drawn from the RED if applicable.
This was covered at a meeting between Pathway and the
Authorities on Friday 13" March 1998 (minutes ref
tp.dpagenda).
Method Document inspection
References (30) Same as 938/1 (DSS Interface Acceptance
Specification)
Phase Operational Trial
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Page: 41 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 35
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall provide a detailed functional
Description specification for approval by DSS prior to implementing
any Services affected by the Data Protection Act 1984.
Test Condition This criterion is not applicable to Pathway.
See response to Requirement 938 criterion 1.
Method Not applicable
References Same as 938/2 (DSS Interface Acceptance Specification)
Phase Not applicable
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 42 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 36
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall provide all Services to support
Description the functional specification.
Test Condition This criterion is not applicable to Pathway.
See response to Requirement 938 criterion 1.
Method Not applicable
References Same as 938/3 (End-to-End Acceptance Specification)
Phase Not applicable
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 43 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 37
Derivation Schedule (A) A02
Criterion 1. The CONTRACTOR shall ensure that any information
Description supplied under the Data Protection Act 1984 is
accurate and that assurances can be given as to the
integrity of that information.
1. The CONTRACTOR shall record all written requests
for a data protection print from a Customer,
representative or DSS within five (5) days [ DN
Apparently negotiated during preparation of FS:
requests have to be responded to within 40 days,
so the CONTRACTOR will need to respond faster ]
of receipt of the request, and deal with queries raised
within a timescale to be agreed with the
AUTHORITIES by a date consistent with the project
plan agreed by the parties, such that the date does
not adversely impact contractual milestones as
defined in Clause 605.1 of the AUTHORITIES’
Agreement, such agreement not to be unreasonably
withheld or delayed.
1. All information provided under the Data Protection Act
1984 shall be available to facilitate inspection.
1. Details of a request and response made under the
Data Protection Act 1984 shall be retained consistent
with the Data Protection Act 1984 requirements.
Test Condition
(1), (3) and (4) not applicable to Pathway
See response to Requirement 938 criterion 1.
(2) Pathway refers requests from members of the public
to DSS in accordance with agreement of 13 March 1998.
Method Document inspection
References Same as 938/4, 7, 8 (End-to-End Acceptance
Specification)
(30)
Phase Operational trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway Policies & Standards
FUJ00078745
FUJ00078745
Ref... CR/ACS/021
Acceptance Specification Version: 1.0
Date: 11/1/99
Requirement ID P&S
Criterion Number 38
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall deliver any information
Description requested under the Data Protection Act 1984 to the
requesting body, person or DSS as appropriate.
Criterion 34, q.v.
Test Condition Any subject request from a member of the public must be
referred by Pathway to the DSS. Such reference will
include data drawn from the RED if applicable.
This Criterion is applicable to the same extent at
See response to Requirement 938 criterion 1.
Method Document inspection
References (30) Same as 938/5 (End-to-End Acceptance
Specification)
Phase Operational Trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 11/05/99
Page: 45 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 39
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall minimise and control liabilities
Description to itself and the AUTHORITIES.
Test Condition Appropriate policy and standards are in place.
Method Document inspection
References Same as 698/1 (General Security Policy) (Security
Acceptance Specification)
(25), (26), (27), (28), (31), (32)
Phase Operational trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
Page: 46 of 65
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Requirement ID P&S
Criterion Number 40 (a) and (c) to (p)
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall, by a date consistent with the
Description project plan agreed by the parties, such that the date
does not adversely impact contractual milestones as
defined in Clause 605.1 of the AUTHORITIES
Agreement, set up an organised security infrastructure
covering:
a) the agreement of a security policy;
a) [see next criterion];
a) security education and training;
a) reporting security Incidents;
a) physical security control;
a) virus control;
a) business continuity;
a) control of Software;
a) safeguarding DSS and POCL records;
a) information classification;
a) compliance with data protection and other
legislation;
a) information exchange control;
a) CONTRACTOR's sub-contractors and suppliers;
a) compliance with security policy;
a) the management of fraud and risk during Service
operation;
a) the management of fraud risk within the end-to-
end Service and associated Service
environments.
[From BPS Security Statement, to complete the
list above]
Test Condition An organised security infrastructure is in place.
Method Document Inspection ; Site Visits
References Same as 698/2 (a) and (c) to (p) (Security Acceptance
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Page: 47 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Specification)
Review of (27):
(27) is approved by the Authorities
(see next page)
Section 5.3 ; and (45)
Section 3.8 ; and (46) ; (47)
Section 6.3
Section 7.4
Section 8; and (28) Section 9. See also 830/1
Section 7.6; and (28) Section 8
Section 6.2 . See also 828/1
Section 6.1; and (28) Section 3.2. see also 830/1
Section 9.2; and (28) Section 10.1.3. See also 830/1
Section 7.5. See also 828/1
(a) Section 7.7; and (48)
(a) Section 9.1; and (49)
(a) Section 4. See also 897/1
(a) Section 4. See also 897/1
(a
(a
Phase
Operational trial
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Page: 48 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 40 (b)
Derivation Requirement
Criterion Allocation of security responsibilities
Description
Test Condition An organised security infrastructure is in place.
Method Demonstration or Presentation
References Same as 698/2 (b) (Security Acceptance Specification)
(27) Section 3
Phase Operational Trial
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Page: 49 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Requirement ID P&S
Criterion Number 41
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall be compliant with BS7799.
Description
Test Condition Pathway complies with BS7799
Method Document inspection
References Same as 698/3 (Security Acceptance Specification)
(27) Section 9.3 ; See also 828/1
Site Visit Reports, scope to include operational
procedures.
Phase Operational Trial
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Page: 50 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 42
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall provide an appropriate
Description countermeasure to each threat identified in the BPS
Security Statement. [R897]
Test Condition An appropriate countermeasure is provided to each
threat.
Method Document inspection
References Same as 897/2 (Security Acceptance Specification)
(50)
(42); (29) as updated by (43) and (25; (27)
Phase Operational trial
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Page: 51 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 43
Derivation Schedule (A) A02
Criterion The confidentiality, integrity, validity and completeness of
Description data shall be maintained throughout all storage,
processes and transmissions, including during periods of
Service Failure and recovery from Service Failure. [R828]
Test Condition
The Trials conducted per Acceptance Criterion 828/1
(Security Acceptance Specification) are satisfactory.
Method Document inspection (of associated test reports)
References Same as 828/1 (Security Acceptance Specification) q.v.
Phase Operational trial
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Page: 52 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
FUJ00078745
FUJ00078745
Requirement ID P&S
Criterion Number 44
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all data passed
Description from PAS and CMS to CAPS adhere to the current DSS
Business Data Standards Document and any future
amendments. [R828]
Test Condition
The agreed Test Reports from CAPS DIT and E2E
contain no non conforming entries relating to PAS/CMS
to CAPS transfers.
Method Document inspection. New Release 2 KPR has no non-
conforming entries relating to PAS/CMS to CAPS
transfers.
References Same as 828/2 (Security Acceptance Specification)
(34), (35) ; E2E Test Report
Phase Operational trial
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 45
Derivation Schedule (A) A02
Criterion The CONTRACTOR shall ensure that all relevant
Description information produced by the Service Infrastructure at the
request of the AUTHORITIES shall be evidentially
admissible and capable of certification in accordance with
the Police and Criminal Evidence Act (PACE) 1984, the
Police and Criminal Evidence (Northern Ireland) Order
1989 and equivalent legislation covering Scotland. [R829
para 1]
Test Condition Such information is evidentially admissible and
certifiable.
Method Document Inspection, meeting to inspect documentary
evidence
References Same as 829/1 (Security Acceptance Specification)
(27) Section 9.2; CFM data centre logs and Powerhelp
Call Management System logs; (36); (28). See also 828/1
& 830/1
(51) (Sample PACE declaration)
Phase Operational Trial
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Page: 54 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00078745
FUJ00078745
Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Requirement ID P&S
Criterion Number 46
Derivation Schedule (A) A02
Criterion At the direction of the AUTHORITIES, audit trail and
Description other information necessary to support live investigations
and prosecutions shall be retained for the duration of the
investigation and prosecution irrespective of the normal
retention period of that information. [R829 para 2]
Test Condition Processes provide for information to be so retained at the
direction of the Authorities
Method Document Inspection
References Same as 829/2 (Security Acceptance Specification)
(32); (37); (36)
Phase Operational Trial
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Page: 55 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
5.2 CRITERIA FOR LATER ACCEPTANCE
The table below shows which Acceptance Criteria are for Acceptance at a later
level of specification
Requirement Id P&S
Criterion 27
Derivation Schedule (A) AO2
Criterion Description I The CONTRACTOR shall operate a quality
management system which complies with BS EN ISO
9001:1994 for all its activities within the scope of the
AUTHORITIES’ Agreement.
The quality management system shall be applied to all
aspects of the delivery of Services [].
Reason Pathway operates a compliant quality management
system applicable to its current activities.
Pathway will conduct a walk through of the current
status of Pathway’s QMS with competent Authority
auditors.
This partly addresses P&S 27.
A full test is not possible at New Release 2 because an
independent BSI accredited auditor may not audit and
certify Pathway until it is operating in its intended form
of normal operation
Requirement Id P&S
Criterion 28
Derivation Schedule (A) A02
Criterion Description I The quality management system shall be audited and
certified by a BSI accredited auditor, who is
independent of both the CONTRACTOR and of the
AUTHORITIES:
(a) in any event, at intervals of not longer than twelve
(12) months, and
(a) in addition, within twenty (20) Working Days of any
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Page: 56 of 65
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards v Ref.: opiacsio2t
if ii i ‘ersion:
Acceptance Specification Date. 11/1/99
(a) such request.
Reason No test is possible at New Release 2 because an
independent BSI accredited auditor may not audit and
certify Pathway until it is operating in its intended form
of normal operation
Pathway operates a compliant quality management
system applicable to its current activities.
Requirement Id
Criterion
Derivation
P&S
29
Schedule (A) A02
Criterion Description
The CONTRACTOR shall within one (1) month of each
audit (i) provide the AUTHORITIES with copies of all
reports produced by the auditor on the quality
management system, and (ii) notify the AUTHORITIES
of and carry out the CONTRACTOR’s proposed follow
up actions where required.
Reason
No test is possible at New Release 2 because an
independent BSI accredited auditor may not audit and
certify Pathway until it is operating in its intended form
of normal operation
Pathway operates a compliant quality management
system applicable to its current activities.
5.3. CRITERIA SUMMARY
Req ID Criterion Trial Review Later
Acceptance
P&S 1. v
P&S 2. No test
P&S 3. v
P&S 4. v
P&S 5. No test
P&S 6. v
P&S 7. v
P&S 8. v
P&S 9. v
P&S 10. v
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
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obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
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ificati Version: 1.0
Acceptance Specification Date: 14/4/99
P&S 11. v
P&S 12. v
P&S 13. v
P&S 14. v
P&S 15. v
P&S 16. v
P&S 17. v
P&S 18. v
P&S 19. v
P&S 20. v
P&S 21. v
P&S 22. v & No test
P&S 23 v
P&S 24. v
P&S 25. No test
P&S 26. v
P&S 27. v v
P&S 28 v
P&S 29. v
P&S 30. v
P&S 31. v
P&S 32. v
P&S 33. v
P&S 34. No test
P&S 35. No test
P&S 36. No test
P&S 37. y¥ (2) only
P&S 38. No test
P&S 39. v
P&S 40. v
P&S 41 v
P&S 42. v
P&S 43. v
P&S 44. v
P&S 45. v
P&S 46 v
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
6. ACCEPTANCE INCIDENT SEVERITY
This section identifies the guidelines to be applied during the analysis of
Acceptance Incidents, in order to establish the severity of such Acceptance
Incidents.
6.1. HIGH SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which would have a substantive impact
on the service received by the Customer, e.g. failure to pay benefits to the right
person, at the right place, at the right time.
Failure to meet an Acceptance Criterion which would have a major impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where
there was a major impact on the resources of the AUTHORITY or AUTHORITIES
necessary to overcome that impact on their business, e.g. failure to support
accurate POCL accounting.
Failure to meet an Acceptance Criterion which would impact the security of the
service where there is no acceptable procedural workaround.
Consistent failure to meet Minimum Acceptable Thresholds for Service Levels,
e.g. where particular transactions do not meet the minimum Acceptable
Threshold under normal loading.
6.2 MEDIUM SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which is visible to the Customer and is
likely to give rise to an adverse public perception of the service, but does not
substantively impact the service received by the Customer, e.g. incorrect spelling
on a receipt.
Failure to meet an Acceptance Criterion which would have a medium impact on
the ability of the AUTHORITY or AUTHORITIES to perform their business, or
where there was a medium impact on the resources of the AUTHORITY or
AUTHORITIES necessary to overcome that impact on their business, e.g. non-
production of a weekly report, resulting in its manual transcription, which causes
additional resource or effort at every outlet of the average duration of one hour
per week per outlet.
Occasional failure to meet Minimum Acceptable Thresholds for Service Levels,
e.g. at peak loading, some transactions fail to meet Minimum Acceptable
Thresholds, but on average all transactions within the service do achieve
Minimum Acceptable Thresholds.
6.3 LOW SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion that is neither visible to nor has
substantive impact on the service received by the Customer e.g. presentational,
style and other cosmetic faults that are only visible to the user.
Failure to meet an Acceptance Criterion which would have a minor impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
there was a minor impact on the resources of the AUTHORITY or AUTHORITIES
necessary to overcome that impact on their business, e.g. non-production of a
weekly report, resulting in its manual transcription, which causes additional
resource or effort at ten or fewer outlets of the average duration of one hour per
week per outlet.
Failure to meet an Acceptance Criterion which would impact the security of the
service but where the workaround is as secure as the original solution (i.e. the
only impact on risk is in ensuring that the workaround is performed, but where
procedures have been agreed and are in place).
7. TEST DATA
Test data including any operator entered scripts that are required to run the
Acceptance Test are defined below.
Business Test Thread: Not applicable
High Level Test Plan(s): Not applicable
Organisation: Not applicable
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
8. AUTHORITY RESPONSIBILITIES
This section describes the AUTHORITY’s or AUTHORITIES’ Responsibilities in
relation to this Acceptance Test. Particular Acceptance Tests may also require
additional participation and responsibility by the AUTHORITY or AUTHORITIES.
8.1 APPOINT TEST MANAGER
The AUTHORITY or AUTHORITIES shall nominate a Test Manager and other
representatives to review the tests prior to commencement of the test.
8.2 ACCEPTANCE INCIDENT REPORTS
The nominated representatives and Test Manager shall be diligent in raising
complete, accurate and timely Acceptance Incident Reports as set out within this
Acceptance Specification.
8.3. ACCEPTANCE INCIDENT ANALYSIS REPORTS
The Test Manager shall be diligent in returning signed Acceptance Incident
Analysis Reports with their decision (e.g. Accept, Reject, Discuss) normally
within five working days, or when urgency is requested by Pathway, within two
working days of receipt from Pathway. A copy of all correspondence will be
faxed to reduce delay.
8.4 ATTENDANCE AT TRIALS AND REVIEWS
The nominated representatives shall at their discretion attend Acceptance Test
Trials and Reviews including repeat Tests at reasonable times and reasonable
locations and with reasonable advance notice by Pathway.
8.5 MANAGEMENT AND CO-ORDINATION
The Test Manager shall be the single point of communication and co-ordination
with Pathway’s nominated Test Manager for all matters concerning this
Acceptance Test from its initial planning through to Acceptance.
8.6 PROGRESS REVIEWS
Unless otherwise waived by both parties, Pathway’s Test Manager and the
AUTHORITY’s or AUTHORITIES’ Test Manager shall meet each week to review
the progress and actions of both parties until Acceptance of the Acceptance Test
is achieved. The time and location of review meetings will be scheduled with at
least two week’s advance notice by Pathway.
9. CONTRACTOR RESPONSIBILITIES
The Contractor shall nominate a Test Manager for each Test who shall be the
single point of communication and co-ordination with the AUTHORITY’s or
AUTHORITIES’ Test Manager for all matters concerning this Acceptance Test
from its initial planning through to Acceptance.
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date: 14/4/99
Upon receipt of a signed Acceptance Incident Analysis Report from the
AUTHORITY or AUTHORITIES, where correction is required to be re-tested
within the same phase of Acceptance Test, the Contractor will return the
amended component(s), on average, within 4 days. This will include re-testing
necessary as per the agreed test strategies.
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00078745
FUJ00078745
ICL Pathway Policies & Standards Ref.: CR/ACS/021
ificati Version: 1.0
Acceptance Specification Date. 41/1/99
10. ACCEPTANCE TRIAL TEST CONDITIONS
None.
© 1999 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: 11/05/99
Page 1 of 1
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual obligations between ICL Pathway and the DSS and/or POCL