FUJ00083709 - Email chain between Gareth Jenkins, Steven Meek and Penny Thomas

Evidence on official site

FUJ00083709
FUJ00083709

To: Meek Steven
From: Jenkins Gareth
Sent: Wed 10/8/2008 4:23:
Subject: RE: ARQs 356-374

Penny,

1. FAD 107026:
a. Lots of events between 00:00 and 02:30 on 5/1/2006 (all counter 2). OK provided no one was Logged on at the time
2. FAD 223217:
a. EPOSSDataServer error “Error Message: Error in node retrieval for node(s) 2575”. I think this is one Anne said was
benign. HfS6y Steven! I
b. EMV Launch: These are benign. Again Steven c ii

c. Riposte Errors are all Benign. Again I think Anne said that “An error occurred within a message port recovery
checkpointed message port because the port's queue is full. (0x810D0006)” could be

ignored and §
3. FAD 318632:
a. SwDistrib: “SwDistrib: (152) SOFT_DIST_CNT 39_1 No distribution found” is benign and 6a be added to the filter
(probably as startswith “SwDistrib: (152)”)
b. 2 instances of “An unexpected error occurred while attempting to modify an entry in the run map. Timeout occurred
waiting for lock. (0xC1090003)” at 07:28 on 14/12/07 on Counter 1. OK if no one Logged on at that time.
4. FAD 475329 (part 1):
a EPOSSSetMain: Message “Unexpected VB error in clsEPOSSSet.PrintReceipt() Error: [6 - Overflow]” is benign and

z i I

b. LESConfirm: Message “Error Message: clsPouchDeliveryS90.fePrintREMINReceipt The call to EPOSSSetMain
returned the following: <Result:<Success:0>>” is benign and 6anbeladded to the filter,

c. Riposte Error is benign (see 2c above)

Regards

Gareth

Gareth Jenkins

Distinguished Engineer

Applications Architect
Royal Mail Group Account

2, RG12 8SN

http://uk fujitsu.com

eS Please consider the environment - do you really need to print this email?

Fujitsu Services L

This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does not guarantee
that this e-mail has not been intercepted and amended or that it is virus-free.

From: Meek Steven

Sent: 08 October 2008 12:57

To: Jenkins Gareth GI; Thomas Penny
Subject: FW: ARQs 356-374

Gareth,

Please find attached the Audit events file for your consideration.
FUJ00083709
FUJ00083709

Penny,

Not events were returned for FADs 005113 and 194205.

Please note that event checking has only been performed for 475329 for 2007. We need to import the latest batch of events
to check the 2008 date range.

Regards,

Steven

From: Thomas Penny

Sent: 08 October 2008 10:12
To: Meek Steven

Subject: FW: ARQs 356-374

Hi Steven

Just noticed 005113 - 1 May 08 is an urgent request - any chance you can fast track?

Kind regards
Penny

From: Thomas Penny

Sent: 08 October 2008 08:50
To: Meek Steven

Subject: ARQs 356-374

Hi Steven

Please could you run error events for the following:

Outlet

From To

005113 01-May-0801-May-08
194205 07-Jul-08 07-Jul-08
223217 06-Oct-05 05-Jan-06
107026 01-Dec-05 05-Jan-06
475329 21-Aug-07 20-Sep-07
475329 18-Aug-08 17-Sep-08
318632 04-Oct-07 02-Jan-08
Many thanks

Penny
Penny Thomas
Security Analyst, Customer Services

Fujitsu Services Retail & Royal Mail Group Account
Lovelace Road. Bracknell, Berks RG12 8SN

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FUJ00083709
FUJ00083709