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To: Meek Steven
From: Jenkins Gareth
Sent: Wed 10/8/2008 4:23:
Subject: RE: ARQs 356-374
Penny,
1. FAD 107026:
a. Lots of events between 00:00 and 02:30 on 5/1/2006 (all counter 2). OK provided no one was Logged on at the time
2. FAD 223217:
a. EPOSSDataServer error “Error Message: Error in node retrieval for node(s) 2575”. I think this is one Anne said was
benign. HfS6y Steven! I
b. EMV Launch: These are benign. Again Steven c ii
c. Riposte Errors are all Benign. Again I think Anne said that “An error occurred within a message port recovery
checkpointed message port because the port's queue is full. (0x810D0006)” could be
ignored and §
3. FAD 318632:
a. SwDistrib: “SwDistrib: (152) SOFT_DIST_CNT 39_1 No distribution found” is benign and 6a be added to the filter
(probably as startswith “SwDistrib: (152)”)
b. 2 instances of “An unexpected error occurred while attempting to modify an entry in the run map. Timeout occurred
waiting for lock. (0xC1090003)” at 07:28 on 14/12/07 on Counter 1. OK if no one Logged on at that time.
4. FAD 475329 (part 1):
a EPOSSSetMain: Message “Unexpected VB error in clsEPOSSSet.PrintReceipt() Error: [6 - Overflow]” is benign and
z i I
b. LESConfirm: Message “Error Message: clsPouchDeliveryS90.fePrintREMINReceipt The call to EPOSSSetMain
returned the following: <Result:<Success:0>>” is benign and 6anbeladded to the filter,
c. Riposte Error is benign (see 2c above)
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account
2, RG12 8SN
http://uk fujitsu.com
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From: Meek Steven
Sent: 08 October 2008 12:57
To: Jenkins Gareth GI; Thomas Penny
Subject: FW: ARQs 356-374
Gareth,
Please find attached the Audit events file for your consideration.
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Penny,
Not events were returned for FADs 005113 and 194205.
Please note that event checking has only been performed for 475329 for 2007. We need to import the latest batch of events
to check the 2008 date range.
Regards,
Steven
From: Thomas Penny
Sent: 08 October 2008 10:12
To: Meek Steven
Subject: FW: ARQs 356-374
Hi Steven
Just noticed 005113 - 1 May 08 is an urgent request - any chance you can fast track?
Kind regards
Penny
From: Thomas Penny
Sent: 08 October 2008 08:50
To: Meek Steven
Subject: ARQs 356-374
Hi Steven
Please could you run error events for the following:
Outlet
From To
005113 01-May-0801-May-08
194205 07-Jul-08 07-Jul-08
223217 06-Oct-05 05-Jan-06
107026 01-Dec-05 05-Jan-06
475329 21-Aug-07 20-Sep-07
475329 18-Aug-08 17-Sep-08
318632 04-Oct-07 02-Jan-08
Many thanks
Penny
Penny Thomas
Security Analyst, Customer Services
Fujitsu Services Retail & Royal Mail Group Account
Lovelace Road. Bracknell, Berks RG12 8SN
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