FUJ00093056 - Post Office Meeting minutes re Horizon Next Generation Joint Progress/Release.

Evidence on official site

FUJ00093056
FUJ00093056

Horizon Next Generation Joint Progress Meeting

Meeting 144

Notes of Horizon Next Generation Joint Progress/Release Board Meeting
Meeting of Thursday 11" February 2010

Attendees:
Name Initials_I Role Comments
Mark Burley MB Programme Manager (POL) Chair
Debbie Richardson DR Test Manager (Fujitsu)
John Wheeler JW. PMO OManager (POL)
Kevin Tallboy KT Planning Manager (POL)
Ravi Chambers RC PMO Manager (Fujitsu) Apologies
Geoff Butts GB Programme Manager — HNG (Fujitsu)
Will Russell WR Migration Manager (POL)
Vince Cochrane Wiel Network Specialist (Fujitsu)
Alan D’Alvarez. AD Programme Director — HNG (Fujitsu)
Lee Farman LF Test Manager (POL)
Phil Norton PN Acceptance Manager (POL)
lan Trundell IT HNG Design Authority (POL)
Adam Martin AM Service Delivery (POL) Apologies
Dave Hulbert DH Service Delivery (POL)
Graham Welsh GW. Customer Services (Fujitsu)
Graham Allen GA Development Manager (Fujitsu)
Lup Yau LY PMO (POL) Apologies
Mike Wood MW. Director of Programmes (Fujitsu)
Gaetan van Achte GvA Service Director (Fujitsu) Apologies
Chris Dodington cD Implementation Manager (Fujitsu)
Barry Evans BE Migration Team (POL)
Distribution: As above, plus David Smith, and the Fujitsu & POL lead teams
1 Minutes from Previous Meeting
The previous minutes were accepted.
2 Actions and Points to Note from Previous Meeting/Current meeting
No. Owner Action or point to note Status/Progress Date
required
New Actions and Points from meeting of 14” January
140.07 AD Investigate if any other variations n 21/01 C/fwd. Work has begun 15/02
(GW) _I Counter configurations (above and looking at how this can be
beyond the Security Policy) could checked / tested.
CD_ I cause migration failures.

MB expressed his concern that
very little progress has been
made on this action. .

28/01 C/fwd. AD issued a note
summarising the investigations
to date. MB has responded, AD
to provide further update Joint
Steering Board next week

Ref: HNG Joint Progress Meeting Minutes 100204.doc

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Horizon Next Generation Joint Progress Meeting
Meeting 144

04/02 C/fwd. Additional data is
now being received to
understand further the
configurations of the branches.
CD is reviewing this information
and will propose best way
forward. Further update at next
Joint Steering Board.

11/02 C/fwd. No update
supplied, view required by 15"
Feb.

140.08 I AD
(GW)

Provide a process for how releases
will be implemented beyond the
current maintenance release (01.08).
Process will need to be discussed
and agreed with POL Service
Delivery.

21/01 C/fwd. The previously
scheduled meeting has been
postponed and will now take
place before the next SMR
(Third week of February)
However; there is an urgent
need for the Test teams to
understand the contents and
processes for future
maintenance releases.

AD to progress under 141.05
28/01 C/fwd. Work in progress,
recent events have taken
priority. Further update at next
Joint Steering Board.

04/02 C/fwd. Dave Cooke is
now leading on this. He is
forming a proposal on the
framework and Governance
bodies that will be put in place to
target the implementation of
deferrals. Proposal to be
documented, reviewed and
agreed by the service delivery
organisations and the
Programme.

11/02 C/fwd. DC has proposed
a process for agreeing when
fixes are to be released.
PN/DC and IT have looked at
prioritising the deferrals.

Fujitsu will work with this
prioritisation to align it to the
proposed maintenance release
schedule.

It was noted that due to the
number of referrals there will be
a need for a maintenance
release before Release 2. This
requirement will be included as
part of AG4.

18/02

Ref: HNG Joint Progress Meeting Minutes 100204.doc

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FUJ00093056

FUJ00093056
Horizon Next Generation Joint Progress Meeting
Meeting 144
140.12 GB I To confirm that there will be 21/01 C/fwd. Currently 19/02
AD additional migration support available I unconfirmed.
from Fujitsu (to bring back the rollout I 28/01 C/fwd. AD to discuss with
completion date) MB on 29" January.
04/02 C/fwd. GB has received
a training proposal from 4G and
this is now under review. GB to
provide an update to MB by 5"
February.
11/02 Cifwd. To be discussed
after Joint Steering Board.
New Actions and Points from meeting of 21%‘ January
141.03 DR Review proposed date for RO1.08 28/01 C/fwd. Plan being agreed I Closed
being ready for Live. Current date is I between Development,
beyond the target date for the Requirements and Testing
commencement of High Volume Pilot. I teams. Further update next
week.
04/02 C/fwd. Meeting being held
today to review plan for RO1.08.
It was noted that this plan needs
to include all ‘Must Have’ fixes.
11/02 Closed. Plan including
revised schedule for RO1.08 has
been supplied.
141.11 GB Track 2 data: GB to forward formal 28/01 C/fwd. RC to chase up 15/02
CT details to IT for review. response from Guy Wilkerson.
04/02 C/fwd. GB will follow up
and respond to MB.
11/02 C/fwd. GB and IT have
discussed.
Jason Clark (FS) now owns.
Response required (draft CT to
MBIIT) from JC by 15" February.
New Actions and Points from meeting of 4° February 2010
143.01 BE Review the number of PHUs targeted I 11/02 Closed. PHU installation I Closed
for inclusion in the High Volume Pilot. I at the model office was
Currently it Is planned to migrate 160 I successful. Current plan is to
units. migrate 10 branches in the High
Volume Pilot.
143.02 info Branch Router Rollout: The For Information
Slave/LAN fix is now ready for
implementation. It is expected that
we should see a marked
improvement in daily router rollout
success rate.
143.03 cD Issue a statement regarding the 11/02 Closed. There are none I Closed
proposed rollout of Routers for the planned.
next 3 Saturdays and on Saturdays
thereafter.
143.04 GW Obtain statistics regarding the 11/02 Cifwd. Statistics provided I 18/02
IT number of ‘Screen Pauses’ and and monitoring continues.

Ref: HNG Joint Progress Meeting Minutes 100204.doc

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Horizon Next Generation Joint Progress Meeting

Meeting 144

reversals experienced at the HNG Action switched to IT to lead on
branches since migrating. And working with Fujitsu to determine
investigate and report back on the how we get back to the volumes
root cause of why this is happening. forecast.

143.05 GB Re-open the RAB (Counter Pilot for 11/02 Completed Closed
MVP) milestone. Update the
comments to reflect that authorisation
was only given to proceed to the next
10 branches.

143.06 DR HNG SV&l Rig — Propose a way 11/02 C/fwd. Discussions 18/02
forward for managing the contention I underway. Further update at
for the use of the SV&I rig for next Joint Steering Board.
Release 1 issues and Release 2
development.

143.07 AD Arrange a meeting for next week to 11/02 C/fwd. Meeting to be 18/02
review the Key Risks and ensure they I scheduled before next Full
are all up to date. Board.

143.08 GW _ I Forward the report regarding the BTS I 11/02 Completed. Closed
position at Lapworth to WR.

143.09 GB Counter Migration Packages: Forward I 11/02 Completed Closed
updated slide summarising latest
position to MB.

143.10 GW I To provide advice to POL as to the 11/02 C/fwd. KELs being 18/02
correct action that should be taken by I generated. GW to provide
Branches receiving the; update on latest position at next
‘Unable to contact Data Centre’ Joint Steering Board.
message.

New Actions and Points from meeting of 11 February 2010

144.01 BE New BTS issues at Warwick: BE to I New Item 12/02
scan and forward the latest BTS
reports from Warwick to GW.
BE to also forward HSD reference.

144.02 BE Warwick BTS: Review pre and post I New Item 12/02
Migration reports to check if there
were any Volume differences.

144.03 GA Warwick BTS — provide updates (min I New Item 12/02
daily) of the progress with resolving
the BTS at Warwick

144.04 GW Arrange for a base unit swap out at I New Item 12/02
Warwick (Node 6) — this is noted as
not setting a precedent.

144.05 cD Foreign Currency Rate Boards: New Item 12/02
Where routers have been installed
into Horizon offices, there have been
some instances of a delay to the
boards updating with the current
rates.
CD to head investigation and propose
a quick view of the best way forward.
CD to contact BE as necessary.
Report back to MB by 12" Feb.

Ref: HNG Joint Progress Meeting Minutes 100204.doc

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Horizon Next Generation Joint Progress Meeting
Meeting 144
144.06 GA Volume Testing: LF reported that New Item 15/02
problems encountered to date with
the first phase of Volume testing have
put the target end date of 20" Feb at
risk.
GA to re-assure that correct
resources are in place to resolve any
problems as soon as possible.
144.07 info Neil Williams will be leaving the For information
programme at the end of February.
Noel Beaton will take over his role.
144.08 PN Error message seen at Branches, New Item 12/102
GW but not flagged up by FS
monitoring systems: The following
message;
e “Do not attempt any further
transactions of this type until
you have confirmation they
have been fixed”
PN/GW to investigate. PN to forward
information to GW
3 Points to note
¢ Incorporated into actions/points to note above
4 AOB
e incorporated into actions/points to note above
5 Next meetings:

Next Full Joint Steering Board: Thursday 18" February, 10:00 — 13:00, London

Number to dial:
Participant Passwort

Ref: HNG Joint Progress Meeting Minutes 100204.doc

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