FUJ00094192
FUJ00094192
Horizon Next Generation Joint Progress Meeting
Meeting 145
Notes of Horizon Next Generation Joint Progress/Release Board Meeting
Meeting of Thursday 18" February 2010
Attendees:
Name Initials_I Role Comments
Mark Burley MB Programme Manager (POL)
Debbie Richardson DR Test Manager (Fujitsu)
John Wheeler JW. PMO OManager (POL)
Kevin Tallboy KT Planning Manager (POL)
Ravi Chambers RC PMO Manager (Fujitsu)
Geoff Butts GB Programme Manager — HNG (Fujitsu) Apologies
Will Russell WR Migration Manager (POL) Chair
Vince Cochrane Wiel Network Specialist (Fujitsu)
Alan D’Alvarez. AD Programme Director — HNG (Fujitsu)
Lee Farman LF Test Manager (POL)
Phil Norton PN Acceptance Manager (POL)
lan Trundell IT HNG Design Authority (POL)
Adam Martin AM Service Delivery (POL) Apologies
Dave Hulbert DH Service Delivery (POL) Apologies
Graham Welsh GW. Customer Services (Fujitsu)
Graham Allen GA Development Manager (Fujitsu)
Lup Yau LY. PMO (POL) Apologies
Mike Wood MW. Director of Programmes (Fujitsu) Apologies
Gaetan van Achte GvA Service Director (Fujitsu) Apologies
Chris Dodington cD Implementation Manager (Fujitsu)
Barry Evans BE Migration Team (POL) Apologies
Peter Stanley PS Design Authority (POL)
Distribution: As above, plus David Smith, and the Fujitsu & POL lead teams
1 Minutes from Previous Meeting
The previous minutes were accepted.
2 Actions and Points to Note from Previous Meeting/Current meeting
No. I Owner Action or point to note Status/Progress Date
required
New Actions and Points from meeting of 14” January
140.07 AD Investigate if any other variations n Previous actions archived. 15/02
{GW) I Counter configurations (above and 04/02 C/fwd. Additional data is
beyond the Security Policy) could now being received to
cD cause migration failures. understand further the
configurations of the branches.
CD is reviewing this information
and will propose best way
forward. Further update at next
Joint Steering Board.
11/02 Cifwd. No update
supplied, view required by 15"
Ref: Joint Progress Meeting Minutes 100218 draft.doc
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18/02 Closed. GB sent an
update via email on 15" Feb, no
further issues have been
identified. FS will continue to
monitor.
140.08
AD
(GW)
Provide a process for how releases
will be implemented beyond the
current maintenance release (01.08).
Process will need to be discussed
and agreed with POL Service
Delivery.
Previous actions archived.
11/02 C/fwd. DC has proposed
a process for agreeing when
fixes are to be released.
PN/DC and IT have looked at
prioritising the deferrals.
Fujitsu will work with this
prioritisation to align it to the
proposed maintenance release
schedule.
It was noted that due to the
number of referrals there will be
a need for a maintenance
release before Release 2. This
requirement will be included as
part of AG4.
18/02 Cifwd. Meeting to be
arranged for next week to agree
a joint strategy for the targeting
of referrals beyond RO1.08.
25/02
140.12
To confirm that there will be
additional migration support available
from Fujitsu (to bring back the rollout
completion date)
21/01 C/fwd. Currently
unconfirmed.
28/01 C/fwd. AD to discuss with
MB on 29" January.
04/02 C/fwd. GB has received
a training proposal from 4G and
this is now under review. GB to
provide an update to MB by 5"
February.
11/02 Cifwd. To be discussed
after Joint Steering Board.
18/02 C/fwd. Work in progress.
Still reviewing options proposed
by 4G. See also action 145.01
19/02
New Actions and Points from meeting of 21% January
141.11
GB
Track 2 data: GB to forward formal
CT details to IT for review.
28/01 C/fwd. RC to chase up
response from Guy Wilkerson.
04/02 C/fwd. GB will follow up
and respond to MB.
11/02 Cifwd. GB and IT have
discussed.
Jason Clark (FS) now owns.
Response required (draft CT to
MB/IT) from JC by 15" February.
18/02 Closed.
Closed
Ref: Joint Progress Meeting Minutes 100218 draft.doc
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Horizon Next Generation Joint Progress Meeting
Meeting 145
New Actions and Points from meeting of 4°" February 2010
143.04 GW Obtain statistics regarding the 11/02 C/fwd. Statistics provided I 25/02
IT number of ‘Screen Pauses’ and and monitoring continues
reversals experienced at the HNG Action switched to IT to lead on
branches since migrating. And working with Fujitsu to determine
investigate and report back on the how we get back to the volumes
root cause of why this is happening. forecast.
18/02 C/fwd. IT has had initial
discussions with Dave Johns,
investigations continue.
143.06 DR HNG SV&l Rig — Propose a way 11/02 C/fwd. Discussions 25/02
forward for managing the contention underway. Further update at
for the use of the SV&I rig for next Joint Steering Board.
Release 1 issues and Release 2 18/02 Cifwd. Current view is
development. that an additional SV&l rig will
be required. DR currently
working up the details.
143.07 AD Arrange a meeting for next week to 11/02 C/fwd. Meeting to be 04/03
review the Key Risks and ensure they I scheduled before next Full
are all up to date. Board.
18/02 C/fwd. Risks have been
updated, further meeting to be
scheduled to before next full
Joint Steering Board.
143.10 GW I To provide advice to POL as to the 11/02 C/fwd. KELs being 25/02
correct action that should be taken by I generated. GW to provide
Branches receiving the; update on latest position at next
‘Unable to contact Data Centre’ Joint Steering Board.
message. 18/02 C/fwd. KELs have been
generated, GW will generate the
required documentation and
forward to Barry Evans.
New Actions and Points from meeting of 11” February 2010
144.01 BE New BTS issues at Warwick: BE to I 18/02 Complete Closed
scan and forward the latest BTS
reports from Warwick to GW.
BE to also forward HSD reference.
144.02 BE Warwick BTS: Review pre and post I 18/02 Closed. Being tracked Closed
Migration reports to check if there via the Migration Issues RAG
were any Volume differences. report.
144.03 GA Warwick BTS -— provide updates (min I 18/02 Complete Closed
daily) of the progress with resolving
the BTS at Warwick
144.04 GW I Arrange for a base unit swap out at I 18/02 Complete Closed
Warwick (Node 6) — this is noted as
not setting a precedent.
144.05 cD Foreign Currency Rate Boards: 18/02 C/fwd. Under 25/02
Where routers have been installed investigation.
into Horizon offices, there have been
some instances of a delay to the
boards updating with the current
Ref: Joint Progress Meeting Minutes 100218 draft.doc
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rates.
CD to head investigation and propose
a quick view of the best way forward.
CD to contact BE as necessary.
Report back to MB by 12" Feb.
144.06
GA
Volume Testing: LF reported that
problems encountered to date with
the first phase of Volume testing have
put the target end date of 20" Feb at
risk.
GA to re-assure that correct
resources are in place to resolve any
problems as soon as possible.
18/02 Closed. LF confident that
the correct focus is now in place.
Volume Testing progress being
monitored daily. Re-raise by
exception.
Closed
144.07
info
Neil Williams will be leaving the
programme at the end of February.
Noel Beaton will take over his role.
For information
144.08
PN
GW
Error message seen at Branches,
but not flagged up by FS
monitoring systems: The following
message;
¢ “Do not attempt any further
transactions of this type until
you have confirmation they
have been fixed”
PN/GW to investigate. PN to forward
information to GW
18/02 C/fwd. The message
needs to be revised. IT and GW
to meet to review and agree the
best way forward.
25/02
New Actions and Points from meeting of 18 February
2010
145.01
WR
Ask Gary Ellner to contact CD to
discuss the options for increasing
Migration support to assist an
increased beat rate for rollout.
New Item
25/02
145.02
info
All 13 branches that performed their
Branch Trading Statements on 17"
Feb have reported that they were
successful.
For Information
145.03
PN
Trial Report / Final Balance issue:
PN to check if the proposed
workaround is acceptable to the
business.
Permanent fix targeted for RO1.08.
However; this is dependent on the
acceptability of the workaround, it
may need to be a Hot Fix.
New Item
25/02
145.04
info
NOTE: For the avoidance of doubt,
any workarounds have to be
agreed by POL before
implementation.
For Information
145.05
cD
Fujitsu to ensure that someone from
the Branch Migration team to
promptly attend every 09:00 war-
room.
New Item
25/02
Ref: Joint Progress Meeting Minutes 100218 draft.doc
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145.06 GW I Crawley Terminal Swap out: The
new terminal didn’t take the HNG
software as required. GW to
investigate the root cause.
New Item
25/02
145.07 GA Pre-Migration checks taking a long
time at large branches: Crawley
took 50+ minutes to run the pre-
migration checks. GA to investigate if
this will be a problem for the Crown
Offices targeted for migration on 19"
Feb.
Fujitsu need to provide assurance
that there will not be a problem at
these branches.
New Item
18/02
145.08 GW _I Forward supporting information for
the 6 dials reports to MB and WR
New Item
25/02
145.09 vc Talk to Tom Lillywhite regarding the
Penetration testing performed on
POL FS.
New Item
25/02
145.10 DR Review the new High Priority defects
and report back, by exception, to the
board.
New Item
25/02
145.11 GA Release 01.08 will be deployed post
GW Branch Migration (the Branch will
(PN) _I initially migrate onto 01.07). The
upgrade will be targeted for the
following day, but could take 2 or
even 3 days to be deployed.
GA/GW to provide a level of
confidence for the rate of rollout.
GA/GW to coordinate with PN.
New Item
25/02
145.12 info I MB thanked GA, DR and their teams
for all their efforts in ensuring that the
manual BTS fixes were successfully
applied as required.
For Information
145.13 GW I Warwick Issue due to BAL node
failure: GW to investigate and share
findings with WR and LF asap.
New Item
19/02
145.14 PN Ensure M C-J is actively pursuing the
rectification of the 2 high severity
Security incidents.
New Item
25/02
3 Points to note
e Incorporated into actions/points to note above
4 AOB
e incorporated into actions/points to note above
5 Next meetings:
Ref: Joint Progress Meeting Minutes 100218 draft.doo
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Horizon Next Generation Joint Progress Meeting
Meeting 145
Next Interim Joint Steering Board: Thursday 25" February, 14:00 — 15:30,
Teleconference
Next Full Joint Steering Board: Thursday 4" March, 10:00 — 13:00, Bracknell
Remote attendance numbers (when provided) are as. follows:
Number to dial:
Participant Password: G RO
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