FUJ00094484
FUJ00094484
Horizon Next Generation Joint Progress Meeting
Meeting 149
Notes of Horizon Next Generation Joint Progress/Release Board Meeting
Meeting of Thursday 18" March 2010
Attendees:
Name Initials_I Role Comments
Mark Burley MB Programme Manager (POL) Apologies
Debbie Richardson DR Test Manager (Fujitsu)
John Wheeler JW. PMO OManager (POL) Chair
Kevin Tallboy KT Planning Manager (POL)
Ravi Chambers RC PMO Manager (Fujitsu)
Geoff Butts GB Programme Manager — HNG (Fujitsu)
Will Russell WR Migration Manager (POL)
Vince Cochrane Wiel Network Specialist (Fujitsu)
Alan D’Alvarez. AD Programme Director — HNG (Fujitsu)
Lee Farman LF Test Manager (POL)
Phil Norton PN Acceptance Manager (POL) Apologies
lan Trundell IT HNG Design Authority (POL)
Adam Martin AM Service Delivery (POL) Apologies
Dave Hulbert DH Service Delivery (POL)
Graham Welsh GW. Customer Services (Fujitsu)
Graham Allen GA Development Manager (Fujitsu)
Mike Wood MW. Director of Programmes (Fujitsu) Apologies
Gaetan van Achte GvA Service Director (Fujitsu) Apologies
Chris Dodington CD Implementation Manager (Fujitsu)
Peter Stanley PS Design Authority (POL) Apologies
Barry Evans BE Migration Manager (POL)
Andy Jacques AJ Service Delivery (POL) Apologies
Distribution: As above, plus David Smith, and the Fujitsu & POL lead teams
1 Minutes from Previous Meeting
The previous minutes were accepted.
2 Actions and Points to Note from Previous Meeting/Current meeting
No. I Owner Action or point to note Status/Progress Date
required
New Actions and Points from meeting of 14” January
140.08 I AD GB I Provide a process for how Previous actions archived. 25/03
releases will be implemented
beyond the current maintenance
release (01.08). Process will
need to be discussed and agreed
with POL Service Delivery.
04/03 update. (transferred from
145.11): the current pause in
rollout means that re-opening of
the migration package should be
18/02 Cifwd. Meeting to be
arranged for next week to agree a
joint strategy for the targeting of
referrals beyond RO1.08.
25/02 Cifwd. No paper received to
date. Fujitsu internal meeting
arranged for 2"? March.
04/03 C/fwd. Internal meeting
cancelled. Meeting to be
rescheduled; LF and PS to be
Ref: HNG Joint Progress Meeting Minutes 100318 draft.doc
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Horizon Next Generation Joint Progress Meeting
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considered — or that a future included in the invites.
package rolls up all changes — so I 11/03 C/fwd. Joint meeting is
that there is no lag between a scheduled for 12" March — await
branch migrating at R107, and output
getting the fixes contained in 18/03 Closed. Fujitsu have issued a
R108.
Future Release proposal (GB to
send to Joint Steering Board
Members).
Dave Cooke is producing a schedule
to illustrate when the deferred
defects can be implemented (i.e.
which release they will be included
within, 1.20, 1.21, 1.22 etc). LF/IT
and PN will review and then Fujitsu
and POL will meet to discuss and
agree.
New Actions and Points from meeting of 4" February 2010
143.06 DR HNG SV&l Rig — Previous actions archived. 25/03
Propose a way 04/03 C/fwd. Fujitsu are currently looking at 3
forward for options, the first 2 are tactical:
managing the e Provide a CIT equivalent in BRAO1
contention for the « Create an SV&lI clone in IRE19
use of the SV&l rig I The third option is more strategic and involves
for Release 1 providing a new SV&l environment either by
issues and enhancing the SV&I clone created for the tactical
Release 2 solution of using the Vol rig once it has been
development. released.
A meeting has been scheduled for 10'" March to
discuss, but it is essential to understand the current
issues before a decision can be made. Additionally
an agreement on how future releases will be
implemented is a significant contributing factor to
any decision.
NOTE ; It was confirmed that the HNG SV& rig has
now been handed over to Release 2, leaving only
the LST rig to test defect fixes on HNG.
11/03 C/fwd. A CT is in the process of being
raised to progress the SV&l “clone” option
18/03 C/fwd. CT has now been raised and is out
for Impact Assessment. Once this is complete a
plan will be produced and shared with POL.
143.10 GW To provide advice to POL as 11/02 C/fwd. KELs being generated. Closed
to the correct action that GW to provide update on latest position
should be taken by Branches _I at next Joint Steering Board.
teceiving the;
18/02 C/fwd. KELs have been
‘Unable to contact Data generated, GW will generate the
Centre’ message.
required documentation and forward to
Barry Evans.
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Horizon Next Generation Joint Progress Meeting
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25/02 C/fwd. Not received. GW to
check and re-send if required.
11/03 Cifwd.
18/03 Completed
New Actions and Points from meeting of 18" February 2010
145.03 PN Trial Report / Final 25/02 C/fwd. POL have requested that 25/03
Balance issue: PN to this be a Hot Fix as it is required before we
check if the proposed migrate any further branches.
workaround is acceptable
to the business. Fujitsu to ensure deliverables listed in PN
Permanent fix targeted for I email (dated 24" Feb) for current live
RO01.08. However; this is branches are included.
dependent on the 04/03 C/fwd. GB has received feedback
acceptability of the on integrity statement from FS legal. Info
workaround, it may need to I will be forwarded to PN.
be a Hot Fix. 11/03 C/fwd. PN has passed statement to
GB will also prepare a P&BA who are reviewing with POL Legal
statement that confirms the I team. PN will feed back to GB.
legality / integrity of the trial I 18/03 C/fwd. Awaiting response from
balance report if this needs I P&BA, but believed not to be an issue.
to be used.
145.14 PN Ensure M C-J is actively I 25/02 C/fwd. There are now 3 High Severity I 25/03
GB pursuing the rectification I Security incidents. Fujitsu internal meeting
«{M-G-J) I of the 2 3 high severity later today to discuss.
GB Security incidents. Output from this meeting to be forwarded to
AD, IT PN.
04/03 C/fwd. Security teams have met, but
PN reported that insufficient progress has
been made. GB to provide a proposal as to
how these high severity incidents will be
resolved.
11/03 C/fwd. This is becoming urgent; POL
and Fujitsu have differing views as to status
of the Als, with POL believing they remain
open and “High”. This may stop progression
through AG4, and therefore stop the move
into full rollout from pilot.
IT will articulate what is needed from POL’s
perspective to reduce the severity or resolve
the Als.
AD will discuss as a matter of urgency with
Dave Cooke as to how this can be
progressed and why the two organisations
have different understandings.
Note that a meeting is arranged with the
respective security teams on 12" March
which should assist in resolution.
18/03 C/fwd. POL and Fujitsu are now in
broad agreement on how to progress these
incidents. Further meeting scheduled for this
week.
Ref: HNG Joint Progress Meeting Minutes 100318 draft.doc
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Meeting 149
New Actions and Points from meeting of 4° March 2010
147.02
GB
WR
As per Action 147.01 It was I 11/03 C/fwd. A set of criteria has been
agreed that rollout would provided by POL and this was reviewed
not be recommenced until a I for understanding in the meeting.
period of stability had been I Fujitsu will provide as much supporting
achieved. GB/WR to agree I data/evidence by 11:30 on 12" March to
what is meant by ‘Stability’ I enable a decision to be made if pilot can
and what would be an restart, (and if so, when).
adequate period. It was agreed this data would not be
perfect or complete, but needs to provide
sufficient relevant information if a re-start
decision can be made.
The evidence should ideally be in
Powerpoint or similar presentational format
18/03 Complete. Information being
received. Reports show encouraging signs
of improved stability.
Closed
New Actions and
Points from meeting of 11° March 2010
148.01
GB
Gw
A large amount of MI / statistics I 18/03 C/fwd. GW has produced a
is now being provided on system I revised template and is currently
performance, stability, etc, but in I working toward converting it to
a variety of formats and from a become an automatically generated
variety of sources. GB to report.
consider how this can be brought I JW requested that the current
together to give a more Powerpoint report be updated and
accessible summary position made available for next week’s RAB.
going forward. GW will also append the ‘hand
crafted’ Screen Freeze report to the
Daily Trend report.
25/03
148.02
IT, DH
POL voiced a concern that there I 11/03 C/fwd. GW will arrange a call
may be a “blind spot” in terns of I with DH and IT to review.
monitoring connectivity at
branches. IT and DH to discuss I Note: Connectivity monitoring for
implications of this and raise Horizon Branches was implemented
back to this board last weekend, connectivity
monitoring for HNG branches is
scheduled for this weekend.
25/03
148.03
WR
Consider when it may be possible I 18/03 C/fwd. Revised target will be
to trial the migration to 325 to look at a trial of 300 branches in
branches in one night. one night. Currently awaiting a
response from POL Network stating
if they can support this.
25/03
148.04
cD
Provide update on the Action Plan 18/03 C/fwd. These items are
and success criteria for the Fujitsu included in the RAG meeting.
items listed in the original set of items I However, CD will check each of
required to be addressed before these to ensure we are making
progressing to the next 100 suitable process as an audit trail
branches. (This is the list provided is required to support the
on 24" Feb, with “K” references as decision to re-start the pilot.
embedded below).
Some of these are covered by the
19/03
Ref: HNG Joint Progress Meeting Minutes 100318 draft.doc Page 4 of 7
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Horizon Next Generation Joint Progress Meeting
Meeting 149
current activities in gathering MI, but
an assessment of each is required as
we must not ignore previously
identified concerns before we resume
pilot.
Note that these items were
subsequently embedded into the
“HNG-X Migration RAG report’, but
original document is re-embedded
below for reference
je!
HNG Key Issues to
move forward draft 1
New Actions and Points from meeting of 18" March 2010
149.01
GB
(DC)
Dave Cooke is producing a schedule
to illustrate when the deferred defects
can be implemented (i.e. which
release they will be included within,
1.20, 1.21, 1.22 etc). GB to ensure
this schedule is sent to POL asap.
LF/IT and PN will review and then
Fujitsu and POL will meet to discuss
and agree.
18/03 New Item
25/03
149.02
GB
RC
Add the current VSAT schedule to
the risk register. Unless the schedule
is held and that VSAT “works first
time” the completion of rollout could
be delayed.
18/03 New Item
25/03
149.03
Info
WR thanked Damian McClintock for
his help with the PCI Audit.
149.04
Gw
Provide statistics that illustrate the
number of branches that have
switched from trading via ISDN to
trading using Orange WWAN.
Additionally highlight which of these
branches had branch routers that had
to be subsequently upgraded for
Orange and which were implemented
with WWAN capability already
installed.
18/03 New Item
25/03
149.05
BE
WR
Ensure all issues raised to the
Programme by branches are copied
to the Duty Manager.
18/03 New Item
25/03
149.06
WR
Problems continue with getting issues
raised by branches resolved. There
are a number of contributing factors,
but the programme needs to ensure
that:
18/03 New Item
25/03
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Meeting 149
¢ Branches get a quick
response to issues raised
e Underlying causes to the
issues are investigated and
resolved
¢ The Problem Management
process is working correctly.
WR to discuss with DH to agree a
way forward and then contact GW to
discuss.
149.07 LF BDB fixes — LF to talk to Dave 18/03 New Item
Chapman to discuss if there has
been any impact from delaying the
implementation of the BDB fixes.
25/03
149.08 RC Schedule a meeting to update the 18/03 New Item
JW _I Joint Risk register
25/03
149.10 GA Lanesfield — Double Settlement 18/03 New Item
GW I Issue. Provide diagnostics as to why
this happened by end of business
today.
18/03
149.11 GB Provide a note regarding the root 18/03 New Item
cause for the problems encountered
in committing RO1.08 to the live
branches.
25/03
149.12 cD Check that the fix for “Maximum Retry I 18/03 New Item
Flag” has been applied, if not ensure
that branches targeted for tonight and
tomorrow have their “Retry Flag”
manually reset.
18/03
3 Points to note
¢ Incorporated into actions/points to note above
4 AOB
e incorporated into actions/points to note above
5 Next meetings:
e Next Interim Joint Steering Board: Thursday 25" March, 14:00 — 15:30,
Teleconference.
¢ Next Full Joint Steering Board: Thursday 1° April, 10:00 — 13:00, London
Number to dial:
Participant Passwor
Ref: HNG Joint Progress Meeting Minutes 100318 draft.doc
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