FUJ00116387
FUJ00116387
[oe
Horizon Capacity Report —
June 2007
David Chapman
Post Office Account
Commercial In Confidence /
© Fujtsu Services 2007
FUJ00116387
FUJ00116387
Online Transaction Volumes Per Month
Volume
45,000,000
Forecast
Actual oF
40,000,000 — ca
35,000,000 _
30,000,000
MGR
mAPOP
Par
26,000,000 SOMA
oEwW
Fined
anes
20,000,000 BOBCs Foreign
15,000,000
10,000,000
5,000,000
°
a
§@ 23276 8 @ @€ 326 & @ 23272 6 8B
Month
FF Saves OT
Fujitsu
FUJ00116387
FUJ00116387
Peak Online Transactions Per Second
(Total of NBS, DCS, ETU, DVLA Online, PAF, APOP and MGRM)
—ForecastI
a Actual
Co 20/90/84 LOW,
20190/¥0 vow,
2o1g0/42 YON,
20/90/20 WOW,
ZoWvOrez WOW,
ZoWv0/60 wo,
2ore0/92 vO,
ZONgO/eb YON,
20/20/92 WOW,
Loreoret vow,
Zo/vo162 WoW,
ZO/L0/S WOW,
Puosag Jog suopoesuel, yead
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
i
FUJ00116387
FUJ00116387
Customer Sessions Per Month
120,000,000
100,000,000
180,000,000
60,000,000
40,000,000
20,000,000
Estimated Post Office Customer Sessions Per Month split by Online and Offline
40%
Actual A
35%
25%
am Offine
20% Sessions
[== Online
Sessions
15%
—% Online
10%
% Customers that include an online component
FFeb-05 zz
0%
g 8g 8 8 7
Feb -07
‘Aor "ES
Dec-06 xm
a 32 3
a <3 264 8 € 5 26 5326 8
Month
Fujitsu
FUJ00116387
FUJ00116387
Volume of Online Services
Service NBS DCS I ETU I} DVLA PAF I APOP I MGRM
May 23.14M I 3.36M I 1.49M I 2.75M I 1.32M I 1.77M I 0.42M
Volume
June 21.57M I 3.30M I 1.43M I 2.68M I 1.28M I 1.67M I 0.45M
Volume
% Change I -6.8% I -1.5% I -3.8% I -2.8% I -2.8% I -5.3% I 7.0%
Contracted I 34.20M I 4.21M I 2.29M I 3.96M I 11.97M I 8.20M I 1.68M
Volume
5B Raitan Sevvices B07
Forzon Capacity Report
Fujitsu
FUJ00116387
Transactions Per Week
FUJ00116387
Total Transactions Per Week For Each Service
(NBS volumes include balance enquiries)
9,000,000
8,000,000
7,000,000
6,000,000 Te APS
» NBS
5,000,000 ees
, eu
} DVLA
4,000,000 eo PAE
APOP
3,000,000 ——MGRMI
2,000,000
4,000,000
°
sesssssssesespesesesesessssesesssssssS5ss5
Ssssgssssssestrssssssssgeztrssgasgyes
See essSFPFRRsgssseaecgasgsseEars se
Date
5S Rates Sera GT Taszen Capasiy Resa
FUJITSU
FUJ00116387
FUJ00116387
Monthly Volume of All Services
JAN FEB MAR APR MAY JUN
EPOSS I 176,882,136 I 162,509,775 I 185,247,786 I 166,651,803 I 177,030,385 I 167,833,052
APS I 24,135,764 I 21,493,139 I 23,539,555 I 22,291,746 I 22,820,762 I 21,639,442
NBS I 22,813,407 I 20,697,556 I 22,704,215 I 22,281,808 I 23,138,371 I 21,565,656
DCS I 3,055,545 I 2,905,479 I 3,500,766 I 3,183,886 I 3,355,456 I 3,304,377
ETU I 1,485,137 I 1,403,575 I 1,515,215 I 1,367,879 I 1,487,867 I 1,432,050
DVLA I 2,572,466 I 2,904,715 I 3,239,296 I 2,671,940 I 2,751,766 I 2,675,775
PAF I 1,392,064 I 1,354,698 I 1,590,270 I 1,447,501 I 1,315,734 I 1,279,495
APOP I 1,693,487 I 1,656,547 I 1,884,843 I 1,630,362 I 1,766,431 I 1,672,272
MGRM 4,493 30,236 41,228 173,693 424,482 454,235
TOTAL I 234,034,499 I 214,952,720 I 243,263,174 I 221,700,618 I 234,091,254) 221,856,354
FB Pitan Sevvices B07
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
[oe
Network
Banking
© Fujtsu Services 2007
FUJ00116387
FUJ00116387
Total NBS Transactions Including Balance Enquiries
(Contracted Volumes: 2,553,600 Peak Day)
ea Bronze
mE ADSL
—PO Forecast
= Siner
2,000,000
1,800,000
1,600,000 4}+—~{ I
41,400,000
1,200,000
zo/90/8b WOW,
Z0/90/r0 LOW,
LOIS0/4zZ WOW,
20/90/40 wow.
zomworez woW,
Z0/v0/60 LOW,
201e0/92 vOW,
zore0/2b WOW,
20/20/92 WOW,
Loreoreb WOW,
zo/L0/62 WOW,
Zo/VO/S WOW,
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
a
FUJ00116387
FUJ00116387
Network Banking Response Time
3
wet RL yi
3
s 2
& ~- Bronze - E2E
2 «Bronze - Horizon
bi. Shen £2
5 Silver - Horizon
3
£ n= ADSL - E2E
$4 ADSL - Horizon
3 :
0s
oO
5 8&8 & 8 & & & & & & & 8
2 2 § § 8 8 3 3 8 8 2 2
2 2 § 8 8 & &@ & & & & 8
£ 6 € £ § § § £§ § § & &
Date
oe eC
Fujitsu
FUJ00116387
FUJ00116387
Network Banking Failure Rate
«Silver Fails
—Non-Horizon Fails
=~ ADSL Fails,
ia
20/90/84 uOW,
Z0/90/r0 LOW,
20/90/42 YOR,
20/90/20 WOW,
Zowvorez wow,
Z01¥0/60 WOW,
zore0/92 YON,
zoreo/eb wow,
zo/e0192 YO,
Loreoret vow,
20/10/62 WOW,
Zo/L0/S1 WOW,
8.0%
7.0%
ge § € £ € &
(Beane Bujnow Aep 2) 12.4 yeu Ssanbay jo %
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
fn
FUJ00116387
FUJ00116387
Total NBS Failures For Each Day
16,000
wc j
12,000 I
10,000
. Non Horizon]
3 @Bronze
= 8,000
2 BSiner
BADSL.
6,000 ian
Mon 15/01/07
Mon 29/01/07 “pg
Mon 12/02/07
Mon 26/02/07 +
Mon 12/03/07
Mon 26/03/07 “fg
Mon 09/04/07 fox
Mon 23/04/07 -Bg
Mon 07/05/07
Da
Es
Mon 21/05/07
Mon 18/06/07
‘B Fajteu Services 607
Horzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
NBS Average Response Time
Horizon]
so EE
07
06
® = 2 a
(eBeseny Buinow Aeg 2) spucseg
on
°
Zoms0/8 LOW,
Z090/%0 uoW,
Z0180/42 YON,
20180/20 WOW,
Lomvorez vow,
Lorvo/60 wow,
200/92 YON,
Zore0/2b YO,
zoreo/sz vow,
Zorco/zb vow,
zo/L0/6z YON,
ZO/O/SE WOW,
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
Fi
FUJ00116387
FUJ00116387
Peak Day Each Week for NBS Transactions
3,500,000
3,000,000
2,500,000
— Contracted Volume
Design Limit
as NBS
L00z/90/L4
Lo0z/e0/€0
2002/90/02
2002/90/90
Loozivoree
zoozivo/e0
Lo0z/e01sz
zo0zie0)
zo0zieoisz
Loozieore
Loozivorez
zoozitore
go0z/oL ez
9002/01/80
s00z/60/ve
9002/60/08
s00z/80/Lz
soozreovet
s00z/20/08
g00z/L0/0b
9002/20/20
s00z/90/eb
9002/90/%0
so0z/sonbz
‘9002/90/40
soozivorez
2,000,000
41,500,000
1,000,000
500,000
‘suojsesues, Jo 10quiNN
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
%
FUJ00116387
FUJ00116387
CAPO Transaction Volumes
1,600,000
sano I
1,200,000 =
1,000,000 4;— a:
z [emmacuer I
ZB 800,000
s — Forecast}
3 [Forecast
600,000
400,000
200,000
°
es = 8 8 8B 8 2 8 8 8 8
2 8 8S @ 8 & @ § & € 8
§ $ § £ § §& § £ § & §&
iS B Raitan Services B07
Horzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Volume
140,000
120,000
100,000
180,000
60,000
40,000
20,000
A&L Transaction Volumes
2 2
Mon 26/02/07
Mon 12/03/07
Mon 23/04/07
Mon 07/05/07
Mon 21/05/07
Mon 18/06/07
am Actual
—Forecast
‘B Fajteu Services 607
Fujitsu
FUJ00116387
FUJ00116387
Tam Actual
—Forecast)
LINK Transaction Volumes
400,000
350,000
300,000
250,000
200,000
150,000
100,000
50,000
Zo0/eb LON,
4090/r0 LOW,
ZoNs0/42 vO,
40180/20 vow,
Lomvorez vow,
Zomvo16o wow,
LOR 0/92 WOW,
Zore0/Zb YO,
zorcorse woW,
4OO/eE LOW,
zo/orez vow,
Zonorst vow.
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
7
FUJ00116387
FUJ00116387
Horizon Capacity Report
Debit & Credit
Card
2.
FUJITSU
© Fujtsu Services 2007
FUJ00116387
FUJ00116387
Total DCS Transactions
(Contracted Volumes: 288,425 Peak Day)
300,000
20,000
200,000 rf I
. Ea Bronze
E 150,000 2 = Siher
5 em ADSL
— PO Forecast
100,000
50,000
o
& 5 8 g 8 8 3 3 8 8 8 8
2 2 & &€ &§ @ € & § & & &
2 2 Fy 2 2 2 2 2 2 2 2 2
Date
ie S Raitan Services BOF
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Debit & Credit Card Response Time
~ Bronze - E2E
~ Bronze - HorizonI
Silver - Horizon
Silver - E2E
ADSL - E2E
+ -ADSL - Horizon
5
é
‘
4
35
(e6esone BuyAow Kep 1) spucs9g
05
20/90/84 WOW,
40/90/%0 vow,
20/G0/42 WOW,
20/90/20 WOW,
zoiworez won,
ZoWv0160 vo,
zore0/92 YON,
zore0/2b YON,
20/20/92 WOW,
zorz0/2b WOW,
Zo/vor6z uo,
20/10/51 WOW,
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116387
FUJ00116387
% of Requests that Fail (7 day moving average)
8.0%
g
6.0%
5.0%
4.0%
3.0%
g
2
Debit & Credit Card Failure Rate
Mon 15/01/07
+
Mon 29/01/07
Mon 26/02/07
Mon 23/04/07
Mon 07/05/07
Mon 24/05/07
Mon 04/06/07
Mon 18/06/07 4
=~ ADSL Fails,
iver Falls
onze Fails
—Non-Horizon Fails
B
‘B Fajteu Services 607
Fujitsu
FUJ00116387
Number
2,500
2,000
500
FUJ00116387
Total DCS Failures For Each Day
ion Forza
asronze
asier
ADSL
fl
5 Ss 5 S 5 Ss s 5 S 5 Ss 5
2 6 § § 8 8 3 3 8 8 8 8
2 2 8 8 8 &8 2 &8 5S & 8 8
£ £ £ £ ££ £$ £ ££ £€ £ §& 8
Date
B
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
DCS Average Response Time
14
20
lo
(e6esony Guinow Aeg 1) spuorag
20/90/84 vO,
Z090/%0 LOW,
ZONS0/4z WOW,
20880/20 vO.
Lomvorez vOW,
Zomvoreo vow,
2080/92 LOW,
LORO/ZL LOW,
Zorcoise vow,
Loreoreb vow,
Zonorez vow,
ZO/L0/SL LOW,
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
B
FUJ00116387
FUJ00116387
Peak Day Each Week for DCS Transactions
400,000
Design Limit
— Contracted Volume
‘mam DCS
suojsesues) Jo s0quiNN,
Lo0z/90/Lb
zL00z/90/¢0
2002/90/02
2002/90/90
Loozivoree
zoozivoie0
Lo0zieo/sz
zo0z'e0)
Lo0ziearsz
z00z/e0)
Loozivorez
ooz/Lorre
0021
90021
0021
90021
90021
woozoLez
s00z/01/80
g00z/eo/ve
9002/60/08
so0z/e0/2z
sooz/eorek
9002/20/08
00/20/84
00ziz0/20
g00z/90/a
00z/90/%0
g00z/so/tz
9002/80/20
soozivoree
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ea
FUJ00116387
FUJ00116387
[oe
E-Top Up
© Fujtu Services 2007
FUJ00116387
Number
100,000
‘90,000
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
Total ETU Transactions
(Contracted Volumes: 121,200 Peak Day)
Mon 15/01/07
Mon 29/01/07
Mon 12/02/07
Mon 26/02/07
Mon 12/0307
Mon 26/03/07
Mon 09/04/07
Mon 23/04/07
Ds
=
Mon 07/08/07
Mon 21/08/07
Mon 04/06/07
Mon 18/06/07
FUJ00116387
[=a Bronze
coxa Silver
ma ADSL.
— PO Forecast!
%
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
‘Seconds (7 day moving average)
ETU Response Time
~ Bronze - E2E
~ Bronze - HorizonI
Silver - E2E
Silver - Horizon
wm ADSL - E2E
+ -ADSL - Horizon
05
Mon 15/01/07
Mon 29/01/07
Mon 12/02/07
Mon 26/02/07
Mon 12/03/07
Mon 26/03/07
Mon 09/04/07
Mon 23/04/07
Mon 07/05/07
2
Es
Mon 21/05/07
Mon 04/06/07
Mon 18/06/07
Boies Sericas 2007
Horzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
ETU Failure Rate
Ni
«Silver Fails
—Non-Horizon Fails
=~ ADSL Fails,
20/90/84 uOW,
Z0/90/¥0 UOW,
2o1g0/42 YON,
40190/20 WOW,
Zowvorez wow,
ZoIv0/60 WOW,
zore0/92 WOW,
20/80/24 WOW,
Kae
va
i
senmnenerttnA
zore0/92 wo,
zoreo/2b wow,
(f conorez vow
14.0%
Zoi 0H
g 8 &
g g
%
10.0%
0.0%
(e6exone Buyow Aep 2) 118 yeu sysanboy Jo
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116387
FUJ00116387
Total ETU Failures For Each Day
Non Horizon]
BBronze
BSiner
BADSL
800
700
600
500
Jequinn
300
200
100
20/90/84 LOW,
20190/¥0 vow,
2o1g0/42 YON,
20/90/40 UOW,
ZoWvOrez WOW,
ZoWv0/60 wo,
zore0/9z uOW,
ZONgO/eb YON,
20/20/92 WOW,
Loreoret vow,
Zo/vo162 WoW,
ZO/L0/S WOW,
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116387
FUJ00116387
‘Seconds (7 day moving average)
ETU Response Time
~ Bronze - E2E
~ Bronze - HorizonI
Silver - E2E
Silver - Horizon
wm ADSL - E2E
+ -ADSL - Horizon
05
Mon 15/01/07
Mon 29/01/07
Mon 12/02/07
Mon 26/02/07
Mon 12/03/07
Mon 26/03/07
Mon 09/04/07
Mon 23/04/07
Mon 07/05/07
2
Es
Mon 21/05/07
Mon 04/06/07
Mon 18/06/07
3D Foiten Sevices 2007
Horzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Peak Day Each Week for ETU Transactions
160,000
— Contracted Volume
Design Limit
‘mam ETU
g 8
‘suojsesues) Jo soquiNN
Lo0z/90/Lb
zL00z/90/¢0
2002/90/02
2002/90/90
Loozivoree
zoozivoie0
Lo0zieo/sz
zo0z'e0)
Lo0ziearsz
z00z/e0)
Loozivorez
ooz/Lorre
0021
90021
0021
90021
90021
woozoLez
s00z/01/80
g00z/eo/ve
9002/60/08
so0z/e0/2z
sooz/eorek
9002/20/08
00/20/84
00ziz0/20
g00z/90/a
00z/90/%0
g00z/so/tz
9002/80/20
soozivoree
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
W
FUJ00116387
FUJ00116387
[oe
APS
© Fujtu Services 2007
FUJ00116387
FUJ00116387
19,000,000
18,000,000
7,000,000
-g_ 6,000,000
5,000,000
5
$ 4,000,000
3,000,000
2,000,000
1,000,000
Total APS Transactions Per Week
a
ali i
My
iy
ve AY
ye
FUJ00116387
1,500,000
FUJ00116387
Peak Day Each Week for APS Transactions
4,000,000
3,500,000
3,000,000
5 2,500,000
H
§ ‘aaa APS
© 2,000,000 — Contracted Volume
. Design Limit
a
E
2
1,000,000
500,000
23/04/2006
14/05/2006
04/06/2006
25/06/2006
16/07/2006
06/08/2006
27/08/2008
17/09/2006
08/10/2006
19/11/2006
10/12/2006
31/12/2006
20M
1102/2007
04/03/2007
25/03/2007
15/04/2007
06/05/2007
27/08/2007
17/06/2007
= 29/1012006
a
ta
3
BeBe Sevices 3007 Hizon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
[oe
EPOSS
© Fujtu Services 2007
FUJ00116387
FUJ00116387
a
g
g
.)
Fs
&
<
£
5
=
Fy
i
s
2
a
o
Peak Day Each Week for EPOSS (i
25,000,000
20,000,000
Design Limit
— Contracted Volume
‘mums EPOSS (incl Settlement)
15,000,000
10,000,000
‘suojsesues) Jo 10qUiNN,
5,000,000
L00z/90/24
zLo0z/90/0
2002/90/02
2002/90/90
Loozivorez
z00z/v0/80
zoozieoise
zoozreorte
Loozieoisz
zoozieore
go0z/oL ez
9002/01/80
g00z/eo/ve
9002/60/08
s00z/e0122
soozreoret
9002/20/08
g00z/L0/8
9002/20/20
s00z/s0/eb
9002/90/%0
s00z/S0/4z
9002/90/40
sooziroiez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
%
FUJ00116387
FUJ00116387
[oe
DVLA Online
© Fujtu Services 2007
FUJ00116387
FUJ00116387
1,000,000
200,000 4.
800,000
Total DVLA Online Transactions Per Day
(Note: recorded at the data centre and therefore excludes counter failures)
700,000
600,000
500,000
Number
400,000
300,000
200,000
100,000
C)
Mon 15/01/07
Mon 22/01/07
Mon 29/01/07
Mon 05/02/07
Mon 12/02/07
Mon 19/02/07
Mon 26/02/07
Mon 05/03/07
238233333288
Ss238 2288535
Date
Mon 28/05/07
Mon 04/06/07
Mon 11/08/07
Mon 18/06/07
Mon 25/06/07
[EEE DVLA Errors
I= DVLA Timeouts
SEE Success
= Design Limit
—— Contracted VolumeI
BD Roiten Serices 2007
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Peak Hour DVLA Online Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
140,000
» &
3 8
sie
itl
8 8 § 8 8 8
ano} ys91snq U! JeqUINN
20/90/82 WOW,
20/90/84 vO,
ZO/90/44 WOW,
Z0/90/¥0 LOW,
20/90/82 WOW,
20/90/42 WOW,
Zo1so/Pt vO,
20190/20 YON,
ZoIvoI0 WOW,
LoWvorez WOW,
ZoWvo/9b wOW,
Zo/v0/60 WOW,
LoWvorz0 wo,
Zore0/92 wOW,
20/80/64 uO,
20/80/21 WOW,
20/80/50 vOW,
20/20/92 WOW,
20/@0/6t YON,
zoreoret WoW,
20/20/50 WOW,
Zo/L0/62 YON,
Lonorez wow,
ZO/LO/S YOW,
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116387
FUJ00116387
Peak 5 Minutes DVLAOnline Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
= =Design Limit
—— Contracted VolumeI
I= DVLA Timeouts
[EEE DVLA Errors
SEE Success
‘S;nUIIN § 591SNg U] Puodag Jad aBeIOAY
20/90/82 LOW.
20/90/84 vow,
20/90/44 vO,
20/90/¥0 WOW,
zo1so/ez YO,
2o1g0/42 WOW,
ZoIso/P4 WOW,
40190/20 wow,
ZoWvo/08 WoW,
Loworez wow,
Zo/vO/91 LOW,
Zo/¥0/60 WOW,
zo/vo/Z0 WOW,
Z0/g0/92 LOW,
ZONEO/6L LOW,
ZONg0/2b WOW,
20/80/50 WOW,
zorc0/9z WOW,
20/20/64 WOW,
zoreoret WoW,
LOrzO/S0 LOW,
Zonborez vow,
Lonorez vow
ZO/LO/S LOW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
cy
FUJ00116387
FUJ00116387
Peak Day Each Week for DVLA Transactions
1,000,000
900,000
200,000
— Contracted Volume
Design Limit
Ss
5
a
‘suojsesues, Jo soqUiNN
200,000
100,000
L00z/90/L4
Lo0z/e0/€0
2002/90/02
2002/90/90
Loozivoree
zoozivo/e0
Lo0z/e01sz
zoozreo/s
zo0zieoisz
Loozieore
Loozivorez
zoozitore
g00z/bL/s0
go0z/oL ez
9002/01/80
s00z/60/ve
9002/60/08
s00z/80/Lz
soozreovet
s00z/20/08
g00z/L0/0b
9002/20/20
s00z/90/eb
9002/90/%0
so0z/sonbz
‘9002/90/40
soozivorez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
a
FUJ00116387
FUJ00116387
[oe
PAF — Post Code
Lookups
© Fujtsu Services 2007
FUJ00116387
FUJ00116387
Number
Total PAF Lookup Transactions Per Day
(Contracted Volumes: 1,100,788 Peak Day)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
140,000
‘Ea Error
mE Timeout
street Mss
Ema PostCode Miss
‘Street Okay
EMH PostCode Okay
—Forecast
Dat
e
BD Roiten Sevices 2007 Hizon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Number in Busiest Hour
Peak Hour PAF Lookup Transactions
(Contracted Volumes: 162,246 Peak Hour)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
18,000
Mon 15/01/07
Mon 22/01/07
Mon 29/01/07
Mon 05/02/07
Mon 12/02/07
Mon 19/02/07
Mon 26/02/07
Mon 05/03/07
Mon 12/03/07
Mon 19/03/07
Mon 26/03/07
Mon 02/04/07
Mon 09/04/07
Mon 16/04/07
Mon 23/04/07
Mon 30/04/07
Mon 07/05/07
Mon 14/05/07
Mon 21/05/07
Mon 28/05/07
Mon 04/06/07
Mon 11/06/07
Dat
Es
Mon 18/06/07
Mon 25/06/07
‘Error
mTimeout
OStreet Miss
I PostCode Miss
Street Okay
8 PostCode Okay!
‘B Fajteu Services 607 Hizon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Peak 5 Minute PAF Lookup Transactions
(Contracted Volumes: 46 Per Second)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay’ volumes are estimated after removal of monitoring lookups)
5.0
3 ‘SEror
3 ‘@ Timeout
a
5 ‘O Street Miss
2 PostCode Miss
3 Street Okay
fd PostCode Okay’
e
4
<
Mon 15/01/07
Mon 22/01/07
Mon 29/01/07
Mon 05/02/07
Mon 12/02/07
Mon 19/02/07
Mon 26/02/07
Mon 05/03/07
Mon 12/03/07
Mon 19/03/07
Mon 26/03/07
Mon 02/04/07
Mon 09/04/07
Mon 16/04/07
Mon 23/04/07
Mon 30/04/07
Mon 07/05/07
Mon 14/05/07
Mon 21/05/07
Mon 28/05/07
Mon 04/06/07
Mon 11/06/07
=
Mon 18/06/07
Mon 25/06/07
ORs Sevices 3007
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Peak Day Each Week for PAF Transactions
Design Limit
— Contracted Volume
‘am PAF
41,400,000
41,200,000
1,000,000
800,000
600,000
‘suojsesues, Jo soqUiNN
400,000
200,000 +
L00z/90/L4
Lo0z/e0/€0
2002/90/02
2002/90/90
Loozivoree
zoozivo/e0
Lo0z/e01sz
zoozreo/s
zo0zieoisz
Loozieore
Loozivorez
zoozitore
g00z/bL/s0
go0z/oL ez
9002/01/80
s00z/60/ve
9002/60/08
s00z/80/Lz
soozreovet
s00z/20/08
g00z/L0/0b
9002/20/20
s00z/90/eb
9002/90/%0
so0z/sonbz
‘9002/90/40
soozivorez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
&
FUJ00116387
FUJ00116387
[oe
APOP
© Fujtu Services 2007
FUJ00116387
FUJ00116387
Number
700,000
Total APOP Transactions Per Day
(Note: recorded at the data centre and therefore excludes counter failures)
600,000
‘500,000
400,000
300,000
200,000
100,000
Mon 15/01/07
Mon 22/01/07
Mon 29/01/07
Mon 05/02/07
DR oiten Sevices 2007
Mon 12/02/07
Mon 19/02/07
Mon 26/02/07
Mon 05/03/07
Mon 12/03/07
Mon 19/03/07
Mon 26/03/07
Mon 02/04/07
Mon 09/04/07
Mon 16/04/07
Mon 23/04/07
Ds
=
Mon 30/04/07
Mon 07/05/07
Mon 14/05/07
Mon 21/05/07
Mon 28/05/07
Mon 04/06/07
Mon 11/06/07
Mon 18/06/07
Mon 25/06/07
TEER APOP Errors
[=D APOP Timeouts
EES Success
— Contracted Volume &
Desian Limit
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Peak Hour APOP Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
140,000
=
eg 8,
Beg 88
bool
ano} ys91snq U! JeqUINN
20/90/52 WOW,
Zor90/@b uOW,
20/90/44 WOW
20190/¥0 WOW,
zo1g0/ez WOW,
2o1g0/42 WOW,
ZoIso/vb wo,
Z01S0/40 HOW,
Zowvojoe wow,
ZoWworez vOW,
Zo/v0/91 WOW,
ZoWv0160 vo,
20/90/20 LOW,
2o/e0/9 LOW,
Z01€0/64 YON,
Z0/g0/2 WOW,
20/80/50 WoW,
zoreo/92 YON,
20/20/64 YON,
zoreo/e wow,
20/20/50 WOW,
Zo/L0/62 YON,
zonvore vow.
ZO/LO/S YOW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
ry
FUJ00116387
FUJ00116387
Peak 5 Minutes APOP Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
Contracted Volume
Design Limit
[ama APOP Errors
(= APOP Timeouts
umm Success
‘Se;nUIIN § 3591SNg U] Puodag Jad aBeIOAY
20/90/82 UOW,
20/90/84 vO,
Zo/90/414 UO,
Zo190/%0 uOW,
zo1s0/8z WOW,
Zo1s0/42 WOW,
ZoIso/vb wo,
Z01S0/40 vOW,
ZoWvojog vo,
LoWworez vow,
ZoWvO/ot YON,
Zo/v0/60 wOW,
ZoWvorz0 wo,
Zore0/92 wow,
Zoreo/6t uOW,
Zorg0/eb YON,
20/80/50 WOW,
zoreo/sz wow,
Zo/zo/6t uOW,
zoreoret won,
Z0r@0/S0 wo,
Zonborez vow,
Lonorez vow
ZO/LO/S LOW,
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116387
FUJ00116387
Peak Day Each Week for APOP Transactions
— Contracted Volume &
Design Limit
mm APOP,
700,000
600,000
500,000
400,000
300,000
‘suojsesues) Jo JoquiNN
200,000
100,000
2002/90/24
zL00z/90/80
Lo0z/S0/02
2002/90/90
Loozivoree
zoozivore0
Loozieoisz
Lo0z/e0/b
Loozieoise
Lo0z/eone
Loozivorez
zooz/Lorre
002i
go0z/oL ez
9002/01/80
s00z/60/v2
9002/60/08
go0z/eo/z
soozreoret
9002/20/08
900z/L0/08
e00z/20720
sooz/o0/eb
‘900z/90/%0
go0z/so/tz
9002/80/40
soozivoree
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Es
FUJ00116387
FUJ00116387
[oe
Moneygram
© Fujtu Services 2007
FUJ00116387
FUJ00116387
Number
140,000
120,000
100,000
80,000
60,000
40,000
20,000
(Note: recorded at the data centre and therefore excludes counter failures)
Total Moneygram Transactions Per Day
Mon 15/01/07 +
Mon 22/01/07
Mon 29/01/07
Mon 05/02/07
Mon 12/02/07
Mon 19/02/07
Mon 26/02/07
Mon 05/03/07
Mon 12/03/07
Mon 19/03/07
Mon 26/03/07
Mon 02/04/07
Mon 09/04/07
Ds
=
Mon 16/04/07
Mon 23/04/07
Mon 30/04/07
Mon 07/05/07
Mon 14/05/07
Mon 21/05/07
Mon 28/05/07
Mon 04/06/07
Mon 11/06/07
Mon 18/06/07
Mon 25/06/07
[EE Moneygram Errors
[= Moneygram Timeouts,
EES Success
— Contracted Volume &
Desian Limit
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116387
FUJ00116387
Peak Hour Moneygram Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
— Contracted Volume &
Design Limit
[ED Moneygram Errors
[55 Moneygram Timeouts,
BEE Success
25,000
20,000
g 8&8
ano} ys91snq U! JeqUINN
5,000
20/90/52 WOW,
20/90/84 WOW,
20/90/44 wOW,
20/90/¥0 LOW,
zo1s0/ez YOR,
2018/4 LOW,
ZoIso/P4 WOW,
Z01S0/40 vOW,
ZoWvo/0 WoW,
LoWworez vOW,
Zo/v0/91 WOW,
ZoWv0/60 LOW,
Zo/v0/Z0 WOW,
Zore0/9@ LOW,
ZO/E0/64 WOW,
zore0/2b YON,
20/80/50 WOW,
Lorzo/sz uO,
LOROIBL LOW,
zore0/2 YON,
20/20/50 vOW,
zo/vo/6z wow,
zonorez vow,
+ L0/LO/St WoW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ea
FUJ00116387
FUJ00116387
Peak 5 Minutes Moneygram Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
Timeouts.
Design Limit
umm Success
Contracted Volume
(EEE Moneygram Errors,
Moneygram
‘Se}nUIIN § 1591SNg UW] Puoddg Jad aBeIOAY
20/90/82 UOW,
20/90/84 vO,
20/90/44 WOW,
Z0/90/r0 LOW,
20/90/82 WOW,
2o1g0/42 WOW,
ZoIsO/P4 WOW,
40190/20 wow,
ZoWvo/08 WoW,
Lowvorez vow,
ZoWvo/91 YON,
20/¥0/60 WOW,
ZoWv0/20 WOW,
20/80/92 LOW,
ZO/E0/64 LOW,
Zorg0/2b WOW,
20/80/50 WOW,
zoreo/92 woW,
2o/@0/6t YON,
zoreo/et wow,
Lo/@0/S0 LOW,
Zonvorez vow,
zonvorez vow,
ZO/VO/S1 LOW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Es
FUJ00116387
FUJ00116387
Peak Day Each Week for Moneygram Transactions
— Contracted Volume &
Design Limit
‘iam Moneygram
140,000
120,000
100,000
80,000
60,000
‘suopoesue. Jo sequinN
40,000
20,000
2002/90/44
2002/90/60
200z/S0/02
2002/80/90
Loozivorez
zoozvo/e0
L00z/e0/Sz
L00z/20/Sz
zo0z/eorbt
zooz/Lorez
L00z/LOrPL
900Z/eL/E
ooze Hiab
s00z/eb/e0
9002/16
9002/11/50
900Z/0L ez
9002/01/80
s00z/e0rve
9002/60/04
9002/8012
soozrearet
9002/20/08
9002/20/94
00220720
o0z/90/e4
9002/90/%0
goozsorz
9002/80/40
soozivarez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
%
FUJ00116387
(oe)
FUJITSU