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[DateTime]
UK & Ireland Region
PSD
BU Review
17" June 2009
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Management Summary Update
programmes. _
+ Robust but challenging plan now agreed with !trretevant:with split delivery
dates of December ‘09 and March 10. Customér félationship showing
slow but steady improvement
+ Completion date of 215 April 2010 also agreed on HNGX. Plan has been
re-worked during June with considerable emphasis on resource planning
and costing. Next 60 days critical during Integration testing phase.
Customer supportive of this roll out plan
+ Both plans contain risk which has been assessed and understood but
focus must now be on delivering to plan. Slippage of plan deadlines has
added £4.5m of cost to financials with some contingency available for
project risk.
+ 09/10 Targets — working to closure. Detailed work has been undertaken at
sub BU level and will be finalised once PSD targets agreed.
+ Morale improving as direction of BU becomes clearer and key issues
addressed
3B Raiten Sevices 3008
Fujitsu
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Management Summary Update
* Review of PSD cost base has commenced. Focus will be on
following areas:-
+ Headcount currently 566. Plan at year end must be to drive
below 500. Areas to address are integration of FTS,
structure of PSD business group, all functional cost
including Finance, Commercial, Consultancy etc.
Investment still required in Sales team.
+ Initiatives with Core engagement — costs versus market
rates and search for more efficiencies
* Third Party costs with particular emphasis on:
+ Bid Spend — Budget is £8.3m — how can we bid more
efficiently.
+ Discretionary spend including Marketing costs, and
Corporate entertainment.
+ Facilities — David Sillitoe engaged on optimising facilities
location — Bracknell and Slough being considered with
reduced Central London presence.
TO Faiten Sevices 2008
Fujitsu
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HNG-x
« Re-plan now completed and shared with POL
* Resource plan completed and costed including actions
from BA review
* PSD Programme Director reviewed in detail
* Cost to complete increased by £2.6m from May forecast
incorporating recommendations from BA and PSD
reviews
« Wider impact on Account
* CS - transition costs not yet finalised
« New Business — slippage
« Next 60 days are critical for maintaining the Plan
2B Rite Serices 2008
Fujitsu
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Irrelevant
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Financial Update
« May Results
* Orders at £17.7m were £1m better than Q2 Budget due to..............
+ Revenue at £41m was £3.1m off Q2 Budget ......
* Operating Profit was £(3.2)m below budget at £(2.4)m loss — the May
budget contained a £3m task which together with lower margins of
£1.8m was offset by lower Ratex £1.3m, and lower Opex £0.4m.
* Q1 Update — see next chart for detail.
* Orders and revenue will be close to May forecast with Operating profit
deteriorating by a further £2.5m due to fhe IAS 11 impact of the revised
HNGxX roll out programme, offset by pull forwards on jand
some cost savings.
+ Full year forecast — held at May forecast level for Orders Revenue and
Operating Profit.
+ Underlying Pp ak
roll outs on e “}and HNGX £(2.5)m with net risks
£40m. Main Contributors are HNGX cost projections £7m, ‘in i
commercial risks £12m, and cost take out £5m and various Téform gaps
and Transformation difficulties on FS accounts £9m.
akened by £4.5m from finalisation of programme
al
SB Falter Sevices 2008
Fujitsu
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Quarter 1 latest view
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IRGIN MEDIA TERMINATION PAYMENT oo 08 47
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5 oo oo a
JUNE FORECAST.
7S Rian Savvis B08
Fujitsu
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Key Numbers 09/10
Key Numbers tm
er ia a @ Wane
Prin Sector Dotson fst I a Preven I cat I Sl [rervnd I tM) SE lrvrvenI ie I gS, Prorven I atl] Sz ere
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5S a Seca as
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Delivery Plan and Key Dependencies
Delivery plan, Key Dependencies, and Sub-unit analysis for 2009/10
Private Sector Division 7 o o
SD Falter Sevices 2008
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Risks & Opportunities
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Sales Update
‘Top 20 Sales Opportunities - 2009/10
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it © Fujitsu Services 2008
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Major Account Summary — Q1
May YTD Actuals Q2 Budget YTD Prior Year 200809 YTD
2B Ratan Services BOR
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Major Account Summary
FSB Rian Services BOR
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Operational Performance — Alert Status
“+ Post Office (HNGX)
+ End to end programme plan review planned for the 27th May
+ Programme delivery team strengthened with PMO function, Test Manager and end to end
programme lead.
+ 12 milestones agreed with customer for May, weekly progress reporting in place, 7 achieved
to date one milestone missed
15S Faian Savvis B08
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Programme Update
irrelevant
Irrelevant :
Fujitsu
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Organisation & People
* Current Issues
* PSD BU organisation structure
* PSD costs — people/Core/accommodation inc FTS
transferees
* Revised Phase 3 rationalisation:
* 3 actioned — Cost £166k
* 15 planned - £788k Ratex
+ 5 removed from list after review
* Key Resource Requirements
* Sales Director - PSD
¢ Sales Force — higher skilled sales people required
* Talent Management Update — nothing to report
* Succession Planning — see PSD BU org structure above
ie B Raitan Services BOR
Fujitsu
Guidelines: exception based reporting eg rationalisation programme, critical resource for big win etc. Provide an update on the
status of your Talent Management and succession planning.
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Headcount
Tay Baa a z ca ‘Sara Year FalYer ara
Private Sector Division I, Tout es I Tet ee I Total I Tou! Tout rads I Om I or
Entoes I ant] EMBO I ylctmet EMME yarn] AOS ir EMME Ie] MES I ME Rare
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Private Sector
Heads Payback I Approval
inpacteg I*YERFCostI — ImpactDate TURN I ARTI Further Info
N.B. All payback petiod data is an average of the
Programme individual's pay back time for each programme
50 409th June ‘year [in progress
50 280I 9th June ‘tyear [in progress
90 494 16th June femonths lin progress
30 132I19th June 'Smonths lin progress
10 280I19th June ‘8mths {in progress
40
Contractural-Ratex for
40 49 30 Sentember a. ‘Contact Termination
Ryall 20 200/30th September Reskiling
lot shoring inc! Royal mail 14893
[Tobe dented f) Further review ofthe consolidated PSD structure
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Full Yr Ratex Tn Latest FC
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Sales KPI’s
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