FUJ00146162
FUJ00146162
Call E-0402250565 12 Fuiitsu Services Limited
Status: Priel] Wed 25 February 2004 12:12 i
Severity: (=I Wed 25 February 2004 12:19 Customer (rey)
Priority: aaa (OSs ne] uk952522 / HSH7
Caller Details
EE Department
TT Cater: SS Location:
Call Problem Details
Pode oe: ET Se
gis.) asI JAne @NBSC called re closed call.
Call Closure Details
(Cees 25/02/2004 12:19 Cause: Repair: i Resolution: ESIEY
is Call Close by Nicola Goodson: jane@nbsc called regarding call that was closed advised jane about previuos call, ref given call closed
Call Asset Details
Asset Il Description: Serial Ne
luge taj Non Horizon Business 12/7 =) Non Horizon business Network ID:
Call Activity Log
25 February 2004 12:05 by uk952522 / HSH7 Saved: 25 February 2004 12:12
New call taken by Nicola Goodson: JAne @NBSC called re closed call
25 February 2004 12:19 by uk952522 / HSH7 Saved: 25 February 2004 12:19
nbsc issue
25 February 2004 12:19 by uk952522 / HSH7 Saved: 25 February 2004 12:19
Call Close by Nicola Goodson: jane@nbsc called regarding call that was closed advised jane about previuos call ref given call closed
25 February 2004 13:31 by uk059697 / HSH4 Saved: 25 February 2004 13:31
Call information modified by Sandra Hawkins Problem Type: from "XI17' to 'XI18"
25 February 2004 13:31 by uk059697 / HSH4 Saved: 25 February 2004 13:31
Call information modified by Sandra Hawkins Repair: from 'R74’ to 'R58"