FUJ00146161
FUJ00146161
Call E-0402250553 ©2002 Fuiitsu Services Limited
JOPEN
Information 25 February 2004 12:09 by GB082760 / HSH1 Saved: 25 February 2004 12:09
ICLEAR 25 February 2004 12:12 by GB082760 / HSH1 Saved: 25 February 2004 12:12
pmhtcc
ICLOSE 25 February 2004 12:12 by GB082760 / HSH1 Saved: 25 February 2004 12:12
Call Close by Robert Congerton: pmhtce
IMODIFY 25 February 2004 13:30 by uk059697 / HSH4 Saved: 25 February 2004 13:31
Call information modified by Sandra Hawkins Cause: from ‘CM1" to 'CM3' Product ID: from 'EPOSS-Cash Account’ to 'Non Horizon Business’ Prod. Deser.: from
"to 'Non Horizon business’ Problem Type: from 'XI06' to "XI18"
IMODIFY 26 February 2004 08:47 by GB082302 / HSH4 Saved: 26 February 2004 08:47
Status: Eines] Wed 25 February 2004 12:03 Se]213337
Customer [Rex]
ce) 7a F--1s GBO82760 / HSH1
Sic] 213337
PostMaster
Call Problem Detail
Prove Tyee I Pp
igi) uiNik>.9] NBSC - PM has called the NBSC regarding problems with her balance.
Call Closure Details
(EH 25/02/2004 12:12 Repair: Resolution: SNS
I Call Close by Robert Congerton: pmhtec
Call Asset Details
Asset I Description: Serial Ne
eg taaI Non Horizon Business 12/7 =) Non Horizon business Network ID:
Call Activity Log
25 February 2004 11:56 by GB082760 / HSH1 Saved: 25 February 2004 12:03
New call taken by Robert Congerton: NBSC - PM has called the NBSC regarding problems with her balance
PM called in at 11:03 today regarding problems with her balance. Advised NBSC that the agent advised the PM to call back in tonight when they have a net
discrepancy on the cash account.
Cail information modified by Kevin Brewer Repair: from 'R58' to "R74"