FUJ00146255
FUJ00146255
Call E-0404210187 ©2002 Fujitsu Services Limited
Status: Enel] Wed 21 April 2004 09:10 S]213337
Severity (e<--1I Wed 21 April 2004 09:14 Rep 1039
Prorty: (Sean uK952016 / HSH8
Caller Details
Erawssimson I Er 212207
4 PostMaster Logi
Call Problem Detail
a I cae SE er
(Jos uluc. «I pm states that the gateway was saying to enter the pmme and is now on a blue screen
Call Closure Details
(efi 21/04/2004 09:14 Cause: Repair: Resolution: ERE)
>;44 Call Close by David Dawe: pm had a blue screen adviced that the screen is normal and the pm will call back if not changed in the next 20 mins ref offered
Call Asset Details
Call Activity Log
21 April 2004 09:08 by uk952016 / HSH8 Saved: 21 April 2004 09:10
New call taken by David Dawe: pm states that the gateway was saying to enter the pmmc and is now on a blue screen
21 April 2004 09:12 by uk952016 / HSH8 Saved: 21 April 2004 09:12
the screen has been blue for 10 mins advice pm that this is normal and to wait for up to 25 mins
21 April 2004 09:13 by uk952016 / HSH8 Saved: 21 April 2004 09:13
pm will wait for 20 mins for the screen to clear
21 April 2004 09:13 by uk952016 / HSH8 Saved: 21 April 2004 09:13
pm had a blue screen adviced that the screen is normal and the pm will call back if not changed in the next 20 mins
21 April 2004 09:14 by uk952016 / HSH8 Saved: 21 April 2004 09:14
Call Close by David Dawe: pm had a blue screen adviced that the screen is normal and the pm will call back if not changed in the next 20 mins ref offered