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From: Thomas Penny[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=THOMASP]
Sent: Thur 12/08/2010 12:59:40 PM (UTC)
To: Payne SarahI Jenkins Gareth ol cen GRO Od
Budworth Johi
Ce: Wilkerson Guyfi
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
John
Sorry, but at the moment all I need is an estimate, please.
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Fujitsu Services Limited, Registered in England ni red Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Payne Sarah
Sent: 12 August 2010 13:55
To: Thomas Penny; Jenkins Gareth GI; Budworth John
Cc: Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
John,
Please can you pick this up and see how far you can get with it. Penny will also need to know how long this takes as it
has cost implications. I've attached another mail from MSS giving counter inventories.
Regards Sarah
From: Thomas Penny
Sent: 05 August 2010 14:23
To: Jenkins Gareth GI
Cc: Payne Sarah; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Sarah
Is this something you could do? If so, could you please provide a rough estimate?
Kind regards
Penny
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Penny Thomas
Security Analyst, Customer Services
Services Retail & Royal Mail Group Account
e Road, Bracknell, Berks RG12 8SN
Tel: f
Mob: }
Fax: I
E-Mail: I.
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Jenkins Gareth GI
Sent: 05 August 2010 14:04
To: Thomas Penny
Cc: Payne Sarah
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Penny,
I don't think so.
What they are after is a detailed list of every fix we have ever applied giving details of the problems that the fix was
addressing and when it was applied. I think this is a huge task and will not be of any use whatsoever, but that is what
they are asking for.
Clearly having a list of what is on the counters now is a starting point, but what they also need is a list of all historical
updates. NB looking at the boxes is no use as they may have been swapped!
An alternative approach is to provide details of all fixes that have been distributed over the years. Exactly when they
were applied to the counters in question is less relevant so there may be records of every counter package, its content
and the reason for the package being applied.
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account
i, Berkshire, RG
Gareth.Jenkins{”
Web: _http://uk fui
sh Please consider the environment - do you really need to print this email?
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This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.
From: Thomas Penny
Sent: 05 August 2010 11:47
To: Jenkins Gareth GI
Cc: Payne Sarah
Subject: FW: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Importance: High
Gareth
Will this information fill the requirement?
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
up Account
Fu ces Limited, Regi n England no 96056, Registered Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Payne Sarah
Sent: 29 July 2010 13:46
To: Bragg Wayne; Avery Neil
Cc: Thomas Penny; Jenkins Gareth GI
Subject: FW: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Importance: High
Neil/Wayne,
Please can you take a look at the email trail below — we have done this in the past (in CS with assistance from
your area). However, in this instance I would like to know how long this will take/took. Basically we need to
provide details for each counter (fortunately only 3) of everything that has ever been applied, I’ve attached a
couple of example mails e.g. from the E&Y audit (commit directories and a spreadsheet (which is
unfortunately in alpha order so commit directories better to give an audit) of what I think we're looking for.
Penny/Gareth,
The information returned by MSS and then RM could be used in future for CP purposes.
Many thanks.
Regards Sarah
From: Thomas Penny
Sent: 28 July 2010 11:53
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To: Payne Sarah; Jenkins Gareth GI
Cc: Bull Sarah; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Thanks, Sarah.
The branch code is 126023, the outlet West Byfleet.
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Fujitsu Services Limited, Registered in Eng]
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
2, Baker Street, London W1U 3BW
96056, Registered Office
From: Payne Sarah
Sent: 28 July 2010 11:44
To: Jenkins Gareth GI
Cc: Bull Sarah; Thomas Penny; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Gareth,
Ok so can I have details of the Branch Code and from when the data would be required and I'll look into it
tomorrow. The last time I did anything in this area was a good few years ago and if I remember correctly I
discussed % man day for cost purposes for each Branch with Brian Pinder.
Many thanks.
Regards Sarah
From: Jenkins Gareth GI
Sent: 28 July 2010 11:30
To: Payne Sarah
Cc: Bull Sarah; Thomas Penny; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Sarah,
Yes it is changes made to the counters in one Branch.
I'm not sure if they want details of data Centre changes as well, but it is probably reasonable to initially
consider just counter changes.
The background is that a Defence Expert is attempting to prove that financial losses in one or more branches
are due to system problems and not due to fraud by Postmasters. I’ve tried to point out that looking at all fixes
is unlikely to help, but he seems to be persisting with this.
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Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account
http://uk fujitsu.com
es Please consider the environment - do you really need to print this email?
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.
From: Payne Sarah
Sent: 28 July 2010 11:24
To: Thomas Penny; Wilkerson Guy
Cc: Bull Sarah; Jenkins Gareth GI
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Penny,
I'm out of the office today — but back in tomorrow. It would be useful to know what you require to be
provided e.g. is it for one Branch in Counter terms?
Many thanks.
Regards Sarah
From: Thomas Penny
Sent: 28 July 2010 09:42
To: Wilkerson Guy; Payne Sarah
Cc: Bull Sarah; Jenkins Gareth GI
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Guy
This request has come as a result of Gareth meeting with the defence expert and the defence expert
requesting this information from POL legal; they then requested via their investigator/Salford, as
process.
POL legal would not be aware POL has this info (I doubt whether the investigator would, either).
Suggest we get a rough estimate, send through to Salford, give them the choice of raising a CP,
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requesting via a RFI (which they then charge out to the Court or defence) or identifying their own
records.
I must admit, I didn’t consider POL being in possession of this information!
I'd be grateful for the chat.
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Services Limited, Registered land no 96056, Registered W1U 3BW
E-mail is only for the use of its intended recipient. Its contents are re subject to a duty of confidence and may be privileged.
Fujitsu Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Wilkerson Guy
Sent: 28 July 2010 09:14
To: Thomas Penny; Payne Sarah
Cc: Bull Sarah
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
If they want all info since Horizon started, that’s a lot. POL have this information — any reason they
aren't providing this directly? Has this come direct to us or via POL?
I agree we need to get a rough estimate as Penny asks as this will probably be the first thing POL asks
for — let's get the estimate together and then have a chat.
Guy
From: Thomas Penny
Sent: 28 July 2010 08:06
To: Payne Sarah
Cc: Bull Sarah; Wilkerson Guy
Subject: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Sarah
POL is currently dealing with a couple of high profile prosecution cases and as per contract we are
assisting them. One of the defence teams has requested detail on all system changes; which is a
totally new request for us.
Could you please let me know (a) what you could provide and to what level of detail? And (b) how long
do you think it would take in man hours/man days?
I’m not sure whether this would be chargeable; I guess that depends on your response, but have
copied Guy in for guidance.
Would you have some time to discuss?
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
fail Group A
2 8SN
Fujitsu Services Retail & Royal
Lovelace Road, Bracknell, Berks R'
Mob: {
Fax:
E-Mail: {_
Web: fit
Fujitsu Services Limited,
gland no 96056, Register et, London W1U 3BW
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This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged.
Fujitsu Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.