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From: Thomas Penny[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=THOMASP]
Sent: Tue 24/08/2010 9:06:21 AM (UTC)
To: Budworth John{. GRO i Payne Sarah{ ~~
Jenkins Gareth Bull Sarah
Ce: Wilkerson Guy;
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Thanks, John. I will retain this information.
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, Lond.
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of
not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
nfidence and may be privileged. Fujitsu Services does
From: Budworth John
Sent: 24 August 2010 09:38
To: Thomas Penny; Payne Sarah; Jenkins Gareth GI; Bull Sarah
Cc: Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Penny,
For future reference if required further discussions on this matter have identified that we would be looking at 4 man
weeks at SCO/PCO grade to put together this information.
Rgds
John
From: Thomas Penny
Sent: 24 August 2010 09:36
To: Budworth John; Payne Sarah; Jenkins Gareth GI; Bull Sarah
Cc: Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Thank you for your response, John.
Please note that I have just received a communication from the POL investigator stating that POL legal are resisting
the request from the Defence. This means that the Defence will need to get an order from the Court before we/POL
are obliged to provide this information. I will let you know if this happens.
Thank you again for your help.
Kind regards
Penny
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Penny Thomas
Security Analyst, Customer Services
Fujitsu Services R ‘yal Mail
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Budworth John
Sent: 18 August 2010 16:53
To: Payne Sarah; Thomas Penny; Jenkins Gareth GI; Bull Sarah
Cc: Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Having spoken wit Gareth on this matter I believe the requirement is to identify every counter release applied to live in
the last 7 years and provide a spreadsheet that details the Tivoli Product name, the date live rollout commenced and a
list of PEAKs and or CPs that the change addressed.
This will be dependant on access to PEAK archives with the use of current and historic RM databases.
At this point in time we are seeking a cost. To provide a cost we need to evaluate the time it will take to produce such
a spreadsheet, assuming all relevant information is still available.
There is then the question of who will do the work. I believe that whilst Sarah Payne or I could supervise this activity
we may have to bring in additional resource.
As such I do not feel I can readily provide a cost without input from other people.
Sarah and Sarah, I believe we need to discuss this further prior to making any commitment to Gareth.
Rgds
John
From: Payne Sarah
Sent: 12 August 2010 13:55
To: Thomas Penny; Jenkins Gareth GI; Budworth John
Cc: Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
John,
Please can you pick this up and see how far you can get with it. Penny will also need to know how long this takes as it
has cost implications. I’ve attached another mail from MSS giving counter inventories.
Regards Sarah
From: Thomas Penny
Sent: 05 August 2010 14:23
To: Jenkins Gareth GI
Cc: Payne Sarah; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Sarah
Is this something you could do? If so, could you please provide a rough estimate?
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Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Services Retail & Royal Mail Group Account
RG12
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Jenkins Gareth GI
Sent: 05 August 2010 14:04
To: Thomas Penny
Cc: Payne Sarah
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Penny,
I don't think so.
What they are after is a detailed list of every fix we have ever applied giving details of the problems that the fix was
addressing and when it was applied. I think this is a huge task and will not be of any use whatsoever, but that is what
they are asking for.
Clearly having a list of what is on the counters now is a starting point, but what they also need is a list of all historical
updates. NB looking at the boxes is no use as they may have been swapped!
An alternative approach is to provide details of all fixes that have been distributed over the years. Exactly when they
were applied to the counters in question is less relevant so there may be records of every counter package, its content
and the reason for the package being applied.
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account
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Please consider the environment - do you really need to print this email?
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does
not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.
From: Thomas Penny
Sent: 05 August 2010 11:47
To: Jenkins Gareth GI
Cc: Payne Sarah
Subject: FW: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Importance: High
Gareth
Will this information fill the requirement?
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Fujitsu Services Limited, Registered in Englan 6, Registered Office faker Street, London W1U 3BW.
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Payne Sarah
Sent: 29 July 2010 13:46
To: Bragg Wayne; Avery Neil
Cc: Thomas Penny; Jenkins Gareth GI
Subject: FW: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Importance: High
Neil/Wayne,
Please can you take a look at the email trail below — we have done this in the past (in CS with assistance from
your area). However, in this instance I would like to know how long this will take/took. Basically we need to
provide details for each counter (fortunately only 3) of everything that has ever been applied, I've attached a
couple of example mails e.g. from the E&Y audit (commit directories and a spreadsheet (which is
unfortunately in alpha order so commit directories better to give an audit) of what I think we're looking for.
Penny/Gareth,
The information returned by MSS and then RM could be used in future for CP purposes.
Many thanks.
Regards Sarah
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From: Thomas Penny
Sent: 28 July 2010 11:53
To: Payne Sarah; Jenkins Gareth GI
Cc: Bull Sarah; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Thanks, Sarah.
The branch code is 126023, the outlet West Byfleet.
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Engl 56, Registered Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Payne Sarah
Sent: 28 July 2010 11:44
To: Jenkins Gareth GI
Cc: Bull Sarah; Thomas Penny; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Gareth,
Ok so can I have details of the Branch Code and from when the data would be required and I'll look into it
tomorrow. The last time I did anything in this area was a good few years ago and if I remember correctly I
discussed % man day for cost purposes for each Branch with Brian Pinder.
Many thanks.
Regards Sarah
From: Jenkins Gareth GI
Sent: 28 July 2010 11:30
To: Payne Sarah
Cc: Bull Sarah; Thomas Penny; Wilkerson Guy
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM CHANGES
Sarah,
Yes it is changes made to the counters in one Branch.
I'm not sure if they want details of data Centre changes as well, but it is probably reasonable to initially
consider just counter changes
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The background is that a Defence Expert is attempting to prove that financial losses in one or more branches.
are due to system problems and not due to fraud by Postmasters. I've tried to point out that looking at all fixes
is unlikely to help, but he seems to be persisting with this.
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.
From: Payne Sarah
Sent: 28 July 2010 11:24
To: Thomas Penny; Wilkerson Guy
Cc: Bull Sarah; Jenkins Gareth GI
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Penny,
I'm out of the office today — but back in tomorrow. It would be useful to know what you require to be
provided e.g. is it for one Branch in Counter terms?
Many thanks.
Regards Sarah
From: Thomas Penny
Sent: 28 July 2010 09:42
To: Wilkerson Guy; Payne Sarah
Cc: Bull Sarah; Jenkins Gareth GI
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Guy
This request has come as a result of Gareth meeting with the defence expert and the defence expert
requesting this information from POL legal; they then requested via their investigator/Salford, as
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process.
POL legal would not be aware POL has this info (1 doubt whether the investigator would, either).
Suggest we get a rough estimate, send through to Salford, give them the choice of raising a CP,
requesting via a RFI (which they then charge out to the Court or defence) or identifying their own
records.
I must admit, I didn’t consider POL being in possession of this information!
I'd be grateful for the chat.
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Services Retail & Royal Mail Group Account
http://uk fuji
Fujitsu Services Limited, Registered 6, Registered Office 22, Baker Street, London W1U 3BW
This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged.
Fujitsu Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.
From: Wilkerson Guy
Sent: 28 July 2010 09:14
To: Thomas Penny; Payne Sarah
Cc: Bull Sarah
Subject: RE: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
If they want all info since Horizon started, that’s a lot. POL have this information — any reason they
aren't providing this directly? Has this come direct to us or via POL?
I agree we need to get a rough estimate as Penny asks as this will probably be the first thing POL asks
for — let's get the estimate together and then have a chat.
Guy
From: Thomas Penny
Sent: 28 July 2010 08:06
To: Payne Sarah
Cc: Bull Sarah; Wilkerson Guy
Subject: REGINA v SEEMA MISRA - GUILDFORD CROWN COURT - TRIAL - FUJITSU SYSTEM
CHANGES
Sarah
POL is currently dealing with a couple of high profile prosecution cases and as per contract we are
assisting them. One of the defence teams has requested detail on all system changes; which is a
totally new request for us.
Could you please let me know (a) what you could provide and to what level of detail? And (b) how long
do you think it would take in man hours/man days?
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I'm not sure whether this would be chargeable; I guess that depends on your response, but have
copied Guy in for guidance.
Would you have some time to discuss?
Kind regards
Penny
Penny Thomas
Security Analyst, Customer Services
Fujitsu Services Retail & Royal Mail Group Account
Lovelace Road, Bracknell, Berks RG12 8SN
Tel
Mob’
Fax:
E-Mail: penny
Web: _ http://uk.fuli
Fujitsu Services Limited, Reg 56, Registered Office 22, Baker Street, London W1U 3BW
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Fujitsu Services does not guarantee that this E-mail has not been intercepted and amended or that it is virus-free.