FUJ00176335 - Peak Incident Management System - Call Reference PC0187306. Logged by: Tim Canniffe. Summary: SVIC8 - Audit - Filtering - Integrity check for Riposte bypassed

Evidence on official site

FUJ00176335
FUJ00176335

Peak Incident Management System

Call Reference PC0187306 Call Logger Tim Canniffe -- QC Interface
Release Released At -- HNG-X 00.14.16.03 Top Ref AUDIT EXTRACT SVR_INT14 D035-D034
Call Type Quality Centre Raised Incidents/Defects Priority B -- Medium Impact - Priority 3
Contact Deleted Contact Call Status Closed -- S/W Fix Available to Call Logger
Target Date 24/09/2009 Effort (Man Days) 0
Summary SVIC8 - Audit - Filtering - Integrity check for Riposte bypassed
All References Type Value
QC Severity 3 - High
QC_DEFECTID 11624-hng_x_hng x _release_1_db.
Product Baseline AUDIT_EXTRACT_SVR_INTI4_V035-V034
QFP Review COMPLETE
Product Baseline AUDIT_EXTRACT_SVR_INTI4_D035-D034
QC Defect No 11624
Progress Narrative

[oate:02-Sep-2009 17:45:07 User:Tim Canniffe
CALL PC0187306 opened

Details entered are:~

lsummary:SVIC8 - Audit - Filtering - Integrity check for Riposte bypassed
call Type:0

call Priority:B

target Release:Svat Cycle 8

Routed to:EDSC - _Unassigned_

pekrereekreertreeecin Quality Centre Bug Report *###*#tettereerinrae

sug Reference: 11624-hng_x_hng_x release 1 db.

test Date: Sep 2 2009 12:00AM

fest User: canniffet

loc Impact: 3 - High

Pathcode: Path201

loTI Team: None

product: AUW - Audit Workstation

Product Version: N/A

summary: SVIC8 - Audit - Filtering - Integrity check for Riposte bypassed
incident Description:

fest Set: AUD/RET BTQ - Branch Transaction Query Processor
fest: [1]NFUN_HST AUD RET M0091 Workstation - HNG-x Filtering & Viewing - Data Integrity Checks
Run: Run 9-2 15-27-34

lrest Parameters:
step: Step 3

Description:
Using the identified ARQ and it's target data exercise the workstation ‘Data Integrity Checks' functionality referencing both
IDES/APP/HLD/0029 and IA/PRO/004 - Audit Data Extraction Process

expected:
Functionality is available and functions as specified

lactual:
FAILED:
changed the second entry in the file for FAD "159546" - Modified the FAD to 259546 which was my attempt to bypass Integrity
checks.

Filtering therefore bypassed the line when Filtering and as such no “crc” check was performed BUT it should have shown up as a
Sequence Gap” which it did not.

[this Test would have to assume someone has access to the ARC server in order to manipulate the data extracted from the Audit
centera.

However, the "Sequence Gap" check is a fallback for this happening.

Please route to Audit-Dev for review and comment.
Comments :

fim Canniffe <canniffet>, 02/09/2009 15:

1:30:

see attached evidence and "Extracted" file.

FUJ00176335
FUJ00176335

[Date:02-Sep-2009 17:45:09 Uscr:fim Cannifte
lrvidence imported from QC - BUG 11624 OTH3489W.zip

bat e:03-Sep-2009 08:00:14 User:Lorraine Guiblin
the Call record has been transferred to the team: Audit-Dev

jate:03-Sep-2009 08:43:31 User:Steven Meek
[fhe Call record has been assigned to the Team Member: Steven Meek

jbate:03-Sep-2009 18:16:11 Uscr:Chet Patel
[the call Target Release has been moved to:Requested For -- HNG-X 00.14.16.xx

bate:04-Sep-2009 0:
[Start of Response]

FP - Audit Dev please supply impact.

[End of Response]

Response code to call type Q as Category 40 -- Pending -- Incident Under Investigation

7:35 User:Chet Patel

lbate:07-Sep-2009 1
[Start of Response]
[his should be included in RI.

4:25 Usor:Steven Meek

fix is required to the QueryDll.dll to alter the way that gap checking is performed for TMS data.
[End of Response]
Response code to call type Q as Category 42 -- Pending -- Product Error Diagnosed

jDate:07-Sep-2009 16:04:44 User:Steven Meek
the Call record has been assigned to the Team Member: Steve Evans

bate:07-Sep-2009 16:38:09 User:Lionel Higman
[Start of Response]

Re-organising Response Categories

[End of Response]

Response code to call type Q as Category 41

JDate:07-Sep-2009 17:22:01 User:Steve Evans
[the call Target Release has been moved to Proposed For -- HNG-X 00.14.16.xx

jbate:08-Sep-2009 10:28:32 User:Lionel Higman
Reference Added: QFP Review COMPLETE

Date: 08-Sep-2009 10:33:24 Uscr:Lionel Higman
the call Target Release has been moved to:Targeted At -- HNG-X 00.14.16.xx

JDatc:08-Sep-2009 14:29:30 Uscr:Steve Evans
target Response changed to 2009-09-15 18:

}0:00.0

08-Sep-2009 15:39:28 Uscr:Steve Evans
all record has been assigned to the Team Member: Steven Meek

lbate:09-Sep-2009 1
[Start of Response]

FP - RAG Status Upgdated

{End of Response}

lresponse code to call type Q as Category 45

7:43 Usor:Chet Patel

Jbate:16-Sep-2009 09:10:09 User:Steven Meek
Reference Added: Product Baseline AUDIT EXTRACT SVR_INT14 V035-v034

JDatc:16-Sep-2009 09:10:12 User:Steven Meek
TOP Reference set to: Product Baseline AUDIT EXTRACT SVR_INT14_V035-V034

jDat¢:16-Sep-2009 09:10:25 User:Steven Meek
[fhe Call record has been transferred to the team: Dev-Int-Rel

FUJ00176335
FUJ00176335

IDate:21-Sep-2009 08:53:16 User: PIT Automated User
[Start of Response]

lassigning to Integrator

[End of Response]

Response code to call type Q as Category 48 (Fix Released to PIT)
the incident has been transferred to the Team: Dev-Int-Rel

he incident has been assigned to the Team Member: Arun Singh

pate:21-Sep-2009 08:33:19 User:PIT Automated User
[Start of Response]

Being processed as part of 00.14.16.03

[End of Response]

Response code to call type Q as Category 48 (Fix Released to PIT)
jfarget Date updated: new value is 24/09/2009 18:30

lDate:21-Sep-2009 08:33:19 User:PIT Automated User
lkeference Added: Product Baseline AUDIT EXTRACT SVR_INT14 D035-D034 (TOP Reference)

Jbate:21-Sep-2009 08:33:20 Uscr:PIT Automated User
[Start of Response]

Peak has been test installed in Integration. Moving to holding stack awaiting release
[End of Response]

lresponse code to call type Q as Category 47 (Fix Processed by PIT)

[the incident has been transferred to the Team: Int-Rel

lDate:24-Sep-2009 20:02:47 User:Lionel Higman
{the call Target Release has been moved to:Released At -- HNG-X 00.14.16.03
{Start of Response]

Fixed at 00.14.16.03

{End of Response}

lkesponse code to call type Q as Category 60

Dat ¢:28-Sep-2009 13:20:06 User:Tim Canniffe
Incident closure received from Quality Centre
comments Update:

tim Canniffe <canniffet>, 28/09/2009 10:32:59:
Hsvpauw002 -Isvparc002 retested. Baseline “AUDIT EXTRACT SVR INT14 D035-D034" installed and log file checked.

created ARQ: OTH3642W - FAD: 159546
bate: 18-June-2009 to 25-June-2009

ended the second line for FAD 159546 to 259546 to avoid CRC checking:
Message: <GroupId:159546><Id: 1><Num:37645>... 6.
kKMessage:<GroupId:259546><Id:1><Num:37646>..

alidation of the data correctly reported "Size of Gaps: 159546: 1 37646-37646".

lok to CLOSE.

ohn Rogers <rogers}>, 28/09/2009 13:10:13:
closing call

Date: 28-Sep-2009 13:20:06 User: Tim Canniffe
CALL PC0187306 closed: Category 60 Type Q

Root Cause General - Unknown

Logger Tim Canniffe -- QC Interface

Subject Product QC Defects -- AUW - Audit Workstation (version: 1)
Assignee Tim Canniffe -- QC Interface

Last Progress 28-Sep-2009 13:20 -- Tim Canniffe