FUJ00176483
FUJ00176483
Peak Incident Management System
Call Reference PC0187097 Call Logger Deleted User -- QC Interface
Release Released At -- HNG-X 00.14.16.03 Top Ref AUDIT EXTRACT SVR_INT14_D035-D034
Call Type Quality Centre Raised Incidents/Defects Priority B -- Medium Impact - Priority 3
Contact Deleted Contact Call Status Closed -- S/W Fix Available to Call Logger
Target Date 24/09/2009 Effort (Man Days) 0
Summary SVIC9 - Audit - The RFI file produced on closing an ARQ needs to include the new HNG-X functionality
All References Type Value
QC Severity 3 - High
QC Defect No 11529
Product Baseline AUDIT_EXTRACT_SVR_INTI4_D035-D034
QFP Review COMPLETE
Product Baseline AUDIT_EXTRACT_SVR_INTI4_V035-V034
QC_DEFECTID 11529-hng _x_hng x release_I_db.
Progress Narrative
[fate:28-Aug-2009 11:50:12 Uscr:dohn Rogers
CALL PCO187097 opened
betails entered are:-
summary:SVIC9 - Audit - The RFI file produce on closing an ARQ needs to include the new HNG-X functionality
call Type:9
call Priority:B
ffarget Release: HNG-X INT14
Routed to:EDSC - Unassigned_
Jioetcrenrnes® Quality Centre Bug Report ###the tthe
[sug Reference: 11529-hng_x _hng x _release_1_db.
ffest Date: Aug 28 2009 12:00AM
vest User: rogers}
loc Impact: 3 - High
Pathcode: Path201
TT Team: None
Product: AUW - Audit Workstation
product Version: N/A
summary: SVIC9 - Audit ~ The RFI file produce on closing an ARQ needs to include the new HNG-X functionality
Incident Description:
this defect was identified during a demo that was organised to enable Penny Thomas a view of the of the HNG-X Audit
functionality. The demo was on the SVéI test environment and used the 00.14.15.00 Release.
Following the demo the issues identified were discussed with the Audit Development team and a initial view was taken on whether
leach issue is a requirement for Release 1 or can be delayed to Release 2.
this defect was deemed to be a Release 1 requirement.
the RFI report needs to be enhanced to include the functionality that is new in HNG-X :~
h) Crypto Check
2) Use of Queries
[this may be achieveable by enhancing the QueryHandler log file and appending this to the RFI report.
Please route call to Audit Dev
jbate:28-Aug-2009 11:53:50 Uscr:Lorraine Guiblin
the Call record has been transferred to the team: Audit Development
fhe Call record has been assigned to the Team Member: Unassigned
JDate:28-Aug-2009 13:31:59 Uscr:Chet Patel
[fhe call Target Release has been moved to:Requested For -- HNG-X 00.14.16.xx
Date: 28-Aug-2009 14:41:22 User:Steve Evans
[Start of Response]
leeded for R1, but we need to wait for QFP to target
[End of Response]
Ikesponse code to call type Q as Category 40 -- Pending -- Incident Under Investigation
FUJ00176483
FUJ00176483
[Date:28-Aug-2009 14:41:38 Uscr:Steve Evans
lthe Call record has been assigned to the Team Membe
: Andrew Mansfield
JDate:28-Aug-2009 15:14:26 User:Steve Evans
[the call Target Release has been moved to Proposed For -~ HNG-X 00.14.16.xx
jDate:01-Sep-2009 10:48:13 User:Lionel Higman
Reference Added: QFP Review COMPLETE
jDate:01-Sep-2009 10:48:15 Uscr:Lionel Higman
fOP Reference set to: QFP Review COMPLETE
Date:01-Sep-2009 10:
[Start of Response]
Declared must fix in postcard dated 27-28/08/09
[End of Response]
Response code to call type Q as Category 40 -- Pending -- Incident Under Investigation
8:32 User:Lionel Higman
Date:01-Sep-2009 12:29:00 User:Lionel Higman
[the call Target Release has been moved to:Targeted At -- HNG-X 00.14.16.xx
jDate:01-Sep-2009 16:48:18 User:Steve Evans
09-17 1
lfarget Response 0:00.0
changed to 200
bat e:03-Sep-2009 11
[Start of Response]
Revised R1 timescales
[End of Response]
Response code to call type Q as Category 44
'arget. Response changed to 2009-09-15 18:00:00.0
4:04 Uscr:Steve Evans
IDate:04-Sep-2009 16:33:06 Uscr:Steve Evans
[the call summary has been changed from:
lsvic9 - Audit ~ The RFI file produce on closing an ARQ needs to include the new HNG-X functionality
fhe call summary is now:
lsvic9 - Audit - The RFI file produced on closing an ARQ needs to include the new HNG-X functionality
[Date:07-Sep-2009 16:49:16 Uscr:Lionel Higman
[Start of Response]
IReqressing Response cat 44 (Fix in Progress) to cat 41 (Product error diagnosed) as part of re-organisation of Response
categories.
{End of Response]
Response code to call type Q as Category 41
JDate:08-Sep-2009 14:29:30 User:Steve Evans
target. Response changed to 2009-09-15 18
000.0
lbate:08-Sep-2009 1
[Start of Response]
setting Rag Status based on postcard provided by Roger.
[End of Response]
Response code to call type Q as Category 45
1:55 User:Lionel Higman
lDate:09-Sep-2009 08:32:28 User:Steven Meek
the Call record has been assigned to the Team Member: Steven Meek
Jbate:16-Sep-2009 09:12:25 User:Steven Meek
Reference Added: Product Baseline AUDIT E:
SVR_INT14 V035-V034
lbate:16-Sep-2009 0:
top Reference set t
2:27 User:Steven Meek
Product Baseline AUDIT EXTRACT SVR_INT14 V035-v034
JDate:16-Sep-2009 09:12:39 User:Steven Meek
[the Call record has been transferred to the team: Dev-Int-Rel
FUJ00176483
FUJ00176483
[Date:21-Sep-2009 08:
[Start of Response]
ssigning to Integrator
[End of Response]
lkesponse code to call type Q as Category 48 (Fix Released to PIT)
fhe incident has been transferred to the Team: Dev-Int-Rel
lhe incident has been assigned to the Team Member: Arun Singh
3:13 User Pit Automated User
Date:21-Sep-2009 08:33:14 User:PIT Automated User
[Start of Response]
being processed as part of 00.14.16.03
[End of Response]
lkesponse code to call type Q as Category 48 (Fix Released to PIT)
lfarget Date updated: new value is 24/09/2009 18:30
IDate:21-Sep-2009 08:33:14 Uscr:PIT Automated User
Reference Added: Product Baseline AUDIT EXTRACT SVR_INT14 D035-D034 (TOP Reference)
bate:21-Sep-2009 08:33:14 User:PIT Automated User
[Start of Response]
Peak has been test installed in Integration. Moving to holding stack awaiting release
[End of Response]
Response code to call type Q as Category 47 (Fix Processed by PIT)
the incident has been transferred to the Team: Int-Rel
IDate:24-Sep-2009 20:01:33 User:Lionel Higman
the call Target Release has been moved to:Released At -- HNG-X 00.14.16.03
[Start of Response]
Fixed at 00.14.16.03
[End of Response]
lresponse code to call type Q as Category 60
Date:15-Oct-2009 18:25:07 Uscr:John Rogers
incident closure received from Quality Centre
comments Update:
tim Canniffe <canniffet>, 15/10/2009 16:22:53:
[the following ARQs were successfully completed and closed to cover the various options for content within the RFI Close Log:
TH3446B ~ PAN clear
yrH3742W - PAN Hashed
yTH3447B - Bootle / FAD
ytH3743W - Wigan / FAD / Multiple Queries
lorH3744W ~ Multiple FAD Filter
joTH3745W - BRDB Crypto Errors
TH3751W - Message Gaps
yTH3746W - Other Audit Point - Events / Deleted Files
joTH3752W - Changed Slect Criteria
OTH3765W - Multiple Gaps Horizon
orH3766W - Multiple Gaps HNGX
the following defects have been raised to cover "other" issues found:
2204 - SVIC9 - Audit - RFI - Close ARQ Log contains PAN in clear
2205 - SVIC9 - Audit - Decrypt PAN Log contains PAN in clear following input error
12207 - SVIC9 ~ Audit - RFI log does not contain Message Number(s) of Gaps in Sequence Validation
2208 - SVIC9 - Audit - RFI Close Log does not contain "Selection Criteria" info
2210 - SVIC9 - Audit - Review required of "RFI Close Log" format
It can confirm that this defect dealing with "
Crypto Check and 2) Use of Queries" has been fixed.
lok to CLOSE.
[John Rogers <rogersj>, 15/10/2009 11
closing call
Date:15-Oct-2009 18:25:07 User:John Rogers
ALL PCO187097 closed: Category 60 Type 0
Root Cause - General - Unknown
Logger Deleted User -- QC Interface
Subject Product QC Defects -- AUW - Audit Workstation (versiot
Assignee Deleted User -- QC Interface
FUJ00176483
FUJ00176483
Last Progress 15-Oct-2009 18:25 -- John Rogers