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From: Jenkins Gareth Gl[/o=Exchange/ou=AdminGroup1/cn=Recipients/cn=Gareth. Jenkins]
Sent: Wed 13/04/2011 11
To: Bains Rajbinderf}
Subject: RE: Bassaleg 159632 R&P
Thanks Raj
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Business Applications Architect
Royal Mail Group Account
>: http://uk. fujitsu. Cort
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From: Bains Rajbinder
Sent: 13 April 2011 12:12
To: Jenkins Gareth GI
Cc: Salawu Saheed; Thomas Penny
Subject: RE: Bassaleg 159632 R&P
Hi Gareth,
No problem will retrieve this information for you.
KIND REGARDS,
RAJ BAINS
SECURITY OPERATIONS RMGA ACCOUNT
Fujitsu Services
4th
Tel
E-mail rajbinde:
Web: http://uk. fujitsu.com
ire. RG12 8SN
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London, WIU 38W
This e-mail is only for the use of its intended recipient. Its contents are confidential and may be privileged. Fujitsu does not guarantee that this e-
mail has not been intercepted and amended or that it is virus-free
From: Jenkins Gareth GI
Sent: 13 April 2011 12:09
To: Thomas Penny; Bains Rajbinder
Cc: Salawu Saheed
Subject: FW: Bassaleg 159632 R&P
Penny (or Raj if Penny’s still away),
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Saheed has asked me to do some investigations into this Branch and most of the relevant data will have been archived
from BRSS by now.
Therefore please can you retrieve the data as for an ARQ. I would appreciate the data in the normal ARQ spreadsheet
format (transactions and Events please) plus the raw XML that I believe that you get from the audit system as part of
the process (I can then dig through that for any further info I might need — this will be a useful exercise to see how
easy it is to find things in the HNG-X XML format!).
Details are:
1. Branch 159632
2. Dates: 13/7/10 to 19/8/10 and 13/9/10 to 15/10/10
Thanks.
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Business Applications Architect
Royal Mail Group Account
FUJITSU
Lovelace Road, Bracknell, Berkshirs
RG12 8SN
In
email
Web:
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From: Jenkins Gareth GI
Sent: 28 March 2011 15:30
To: Salawu Saheed
Cc: Wright Mark
Subject: RE: Bassaleg 159632 R&P
Saheed,
\’ve had a quick look at the info that Mark has already provided to POL about the Discrepancies issue last year and
how it relates to this Branch.
It looks like this Branch hit the problem twice — which may be why there is confusion.
Initially there was a £393.35 Trading Discrepancy at the end of TP 04 detected on 18/08/2010 (the problem could have
occurred at any time from 14/7/10 to 18/8/10).
There was then a further Trading Discrepancy of -£729.01 at the end of TP 06 detected on 13/10/2010 (the problem
could have occurred at any time from 15/9/10 to 13/10/10).
These put together result in a net discrepancy of -£335.66.
The data relating to the first period will now have gone from BRSS as will some of the data from the second period.
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Given that it is now clear that this Branch hit the bug twice (as did Branch 208020), is that sufficient info for POL, or do
we need to retrieve the audit data for the relevant periods and carry out a more complete analysis?
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Business Applications Architect
Royal Mail Group Account
http://uk.fujitsueor
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From: Salawu Saheed
Sent: 28 March 2011 10:09
To: Jenkins Gareth GI
Subject: RE: Bassaleg 159632 R&P
Gareth
Any update?
Regards
Saheed
From: Jenkins Gareth GI
Sent: 11 March 2011 13:19
To: Salawu Saheed
Subject: RE: Bassaleg 159632 R&P
Saheed,
It is probably technically possible. However given that this is a normal SU it is likely to be significantly more work that
on the other one I did, since I deliberately chose a branch where the problem was ina little used SU to keep things
simple. I may need support from SSC and Audit to get the relevant info. I’m also conscious that as data is held for 6
months, then we are close to losing the relevant info.
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
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Business Applications Architect
Royal Mail Group Account
ttp://uk fujitsu
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From: Salawu Saheed
Sent: 11 March 2011 12:52
To: Jenkins Gareth GI
Subject: FW: Bassaleg 159632 R&P
Gareth
Please see below. Is it feasible to create a story board for this branch?
POL are still drafting the formal letter of response. It was on version 27 yesterday.
Regards
Saheed
Saheed Salawu Pho, citp, Macs
Lead SDM, Service Operations
Royal Mail Group Account
FUJITSU
Soe se
Web: http://uk.fujitsu.com
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22 Baker Street, London, W1U 3BW
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be
privileged. Fujitsu Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-
free.
wv Please consider the environment - do you really need to print this email? Thanks
From: Antonio Jamasb [mailto:
Sent: 11 March 2011 10:02
To: Salawu Saheed
Subject: FW: Bassaleg 159632 R&P
Saheed
This was the branch we were talking about on Weds that we require a storyboard for please.
From: Andrew Winn
Sent: 04 March 2011 12:25
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To: Will Russell; Antonio Jamasb
Subject: Bassaleg 159632 R&P
Hi
I've only been doing part of a job again. This branch had a loss of £713.11 in October when the recorded the £729.01
gain was not accounted for. The branch has rung in relation to this and the branch discrepancy has been blocked.
My letter is based upon netting off the two values. In this case an overall loss of £377.45 will remain on the Customer
Account. Whilst I am loathe to write off a loss and pay back the gain I appreciate others may have a more strategic
view! Trouble would be that we would either end up sending them some money or just doing an inaccurate fudge to
get the Customer Account to zero.
Andy Winn
Relationship Manager
Product & Branch Accounting
Post Office Ltd
2nd Floor West, Post Office Ltd, 1 Future Walk, West Bars, Chesterfield, S49 1PF
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