0001 - V1.0

Evidence on official site
FUJ00229495
FUJ00229495

Fe)
FUJITSU COMPANY IN CONFIDENCE

HNG-X CHANGE PROPOSAL CP NO: xxxx

CP TITLE: HNG-X CPOxxx - POL Request for Expert Analysis I DATE RAISED: 2” March 2012
of Transaction Records for Oaktree Post Office

REQUIRED IMPLEMENTATION / PURCHASE DATE: ORIGINATOR:
RELEASE INDEPENDENT (March 2012) Penny Thomas
ANTICIPATED CP CLOSURE / COMPLETION DATE: CHANGE OWNER:
TBA Donna Munro
(RECEIVED)

DATE BY WHICH CP TO BE IMPACTED:

N/A PRE-IMPACTED TECHNICAL SPONSOR:

Gareth Jenkins (RECEIVED)

CP CLASSIFICATION: ‘Budget Holder Approval for Impacting:
FAST-TRACK/URGENT/ROUTINE/FOR INFORMATION* (Email or Hard Copy Signature)
(‘strikethrough as applicable)
DAB Required: Yes/No (Strikethrough as Date DAB Authorised: N/A
applicable)
LIFECYCLE STAGE:
Stage-+-Strategic Approval Stage 4 Sokition Specification
Stage 2-Start Up & Feasibility Stage 5-~Solution Build & Test
> Stage 6 : Implementation
(‘strikethrough as applicable)

RELATED Change Request/Request for Work Package: Informal Request/CT TBA

RELATED PEAKs: N/A

RELATED HORIZON CPs: N/A

RELATED HNG-X CPs: N/A

Impact statements must consider all transitional states between Horizon and HNG-X, as well as the
final HNG-X solution.

Description of Change Proposed:

A request for transaction records has been progressed under the ARQ Service, in this
instance the records were retrieved under ARQS 429-430/1112.

Subsequently there was an informal request from POL for expert analysis.

This analysis will be undertaken from records held on the audit servers. It is specific to the
Branch and the timeframe requested.

Estimated effort for expert analysis is 2 - 2.5 days effort over an elapsed period of 2 weeks.

Actual delivery time may exceed estimate and actual costs will be charged at time and
materials contractually agreed rates.

Acceptance Criteria and Methods (Functional and Non Functional):

Not applicable as only supplying analysis support.

Reason for Change and Justification for Required Date (above):

POL has requested in their email of 8 February 2012 analysis of transaction records for the

©Copyright Fujitsu Services Ltd 2007 COMPANY IN CONFIDENCE Ref: PGMICHM/TEM/0001
Version: V1.0
Date: 17-NOV-07

UNCONTROLLED IF PRINTED PageNo: J of 2
FUJ00229495
FUJ00229495

Fe)
FUJITSU COMPANY IN CONFIDENCE

Oaktree Post Office - FAD 122946 for the trading period 07/07/2010-1 1/08/2010.

They have noticed a discrepancy between cash and stock holdings between Horizon and
POLSAP. Their request is that we:-

1. Explain why the discrepancy occurred

2. Identify any transactions/asset holdings that need correcting

3. Possibly explain why P&BA were not aware of the cause and remedial action needed.

CP/CT requested as soon as possible.

Consequences if Not Approved:

POL will not be able to commission required analysis.

Platforms (Physical) Affected: (insert identity and details of all platforms requiring software update by this CP - where
known)

None

Business Applications Affected: (insert identity and details of all Applications requiring update by this CP - where
known)

None

External Impact Assessment Distribution: (insert contact details and additional rows as required)

Name: Organisation: Contact No:

None

Impact on Royal Mail Group Account: (insert additional rows as required)

Resource Grade Man-days Non Labour Cost (£)
Solution Design (SCM Grade) 2.5 days
TOTAL 2.5 None
Documents Affected: (insert additional rows as required)
Document Reference I Title Current Version
None
‘©Copyright Fujitsu Services Ltd 2007 COMPANY IN CONFIDENCE Ref. PGMICHM/TEM/0001
Version v1.0
Date: 17-NOV-07

UNCONTROLLED IF PRINTED PageNo: 2 of 2