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From: Denham Steve[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=DENHAMS1]
Sent: Tue 31/03/2009 11
To: Westfield Ken{
Subject: FW: Fw: CT0724 - SIGNED - Proposed way ahead
Ken, Hilary
I'm ok with this, and have had a quick chat with Mark. We have agreed the approach we want to take is to bill the
outstanding 31 against this PO, and then call off against the balance of the PO for any additional over the contract limit
of 100, incurred next year.
Hope that clarifies
Ta
Steve Denham
Head of Service Management
Royal Mail Group Account (POL)
FUJITSU SERVICES
Lovelace Rd, Bracknell, Berkshire, RG12 8SN
E-mail: Steven1.denham
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22 Baker Street, London, W1U 3BW
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be
privileged. Fujitsu Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-
free.
matthew. loughran
Subject: Re: Fw: CT0724 - SIGNED - Proposed way ahead
Darryl,
I do not see the need for a separate CT and another Purchase Order.
Fujitsu should just bill the 35 ARQ requests against the purchase raised
for this CT and roll the remaining 65 forward into the new Financial Year.
The number of requests will be monitored on a monthly basis and if we
approach using up the additional requests in addition to our existing
annual allowance, then raise a new CT at that point.
Please respond on this basis
Regards,
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Mark
Mark Weaver
Senior Service Delivery Manager- IT Services — Service Delivery — PO Ltd
Operations
1st Floor West Block, No1 Future Walk, West Bars, Chesterfield, S49 1PF
Mobile:
) BT MeetMe:
mark.weaver¢ _
"keeping effective channels to market open, whilst continuously improving
the customer experience and value for money"
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I I---------" }---------------------------: >
I ] Darryl Judd I
I I
I 31/03/2009 09:13]
Hpo--na------===----=— =>
> I
I I
I To: Bruce Tann/e/POSTOFFICEt Matthew Loughran/e/POSTOFFICE;
Katrina I
I Holmes/e/POSTOF! Dave Hardie/e/POSTOFFICE: ave
Posnett/e/POSTOFFICE; I .
I Weaver/e/POSTO! F, LizJ Tuddenham/e/POSTOFFICE¢
I
I cc: I
I Subject: Fw: CT0724 - SIGNED - Proposed way ahead
>
All,
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FYI, please see emaal below from FS on the proposed way ahead for charging
the costs on the chosen option in relation to this CT.
Mark/Katrina - please note the para re: 35 ARQ's used over and above the
current years (2008/9) allocation - a CT will be raised to cover the cost
of this.
Regards
Darryl Judd
Operations Control
Post Office Ltd
3rd Floor, 148 Old Street, LONDON, EC1V 9HQ
Mobile’
External Email: 5 he.
----- Forwarded by Darryl Judd/e/POSTOFFICE on 31/03/2009 09:09 -----
+. >
+.
>
I
I To:
I ce:
<alec.wardt_.
I <dave.hardi
"Denham Steve" <.
‘b, "Forrest Hilary" <
< , "Wilkerson Guy" <!
Subject: RE: CT0724 - SIGNED - Proposed way ahead I
y———
Darryl,
Thank you for the sign-off of CT0724 “Increase the current threshold of 100
Audit Request Queries (ARQ's) for Banking and Card Account Products, to
either 200, 250 or 300 per annum.” and the subsequent confirmation of the
Post Office Ltd choice of Option 1 within the CT. This has been discussed
internally and the Fujitsu business owners have requested that I provide
the following update:
With regard to the sign-off of CTO724, Fujitsu propose to invoice the 2mds
for Service Description updates against the quoted Purchase Order number.
The increased ARQ numbers will be invoiced under the appropriate service
charge once the Service Description and associated CCN have been approved
and signed-off — as such this will be for the forthcoming financial year
2009/10- this will tie-in with the request from Post Office Ltd that this
increase is only for a year and will be monitored and assessed over this
period.
Over and above this a further CT will shortly be raised and submitted to
Post Office Ltd for the c. 35 additional ARQs that have been progressed in
the last year over and above the currently agreed contractual amount, based
on the charge in Schedule D1 (Para 5.5).
Fujitsu would be obliged if you could formally provide this update and
details of the planned approach to the Post Office Ltd business owner for
this area and other relevant parties.
Regards,
Ken Westfield MBCS
Change Manager, Royal Mail Group Account
Associate of the P&PM Academy
FUJITSU
Lovelace Road, Brack
ll, Berkshire. RG12 8SN
E-mail: ken. westfie
Web: <http://uk. fujitsu.com/>
P Please consider the environment - do you really need to print this email?
Fujitsu Services Limited, Registered in England no 96056, Registered
Office: 22 Baker Street, London, W1U 3BW
This e-mail is only for the use of its intended recipient. Its contents
are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and
amended or that it is virus-free.
oo Original Messag:
From: zz darryl.jud
Sent: 30 March 2009 11:08
To: RMGA Change Management
Ce: zz andrew.n.jackson;
POL.PSO.
Westfield Ken:
katrina holmesi_,
Subject: CT0724 - SIGNED
Ken,
T0724 - Increase the current threshold of 100 Audit Request Queries for
Horizon Banking and Card Account Products, to 200, 250 or 300 per annum.
Please be formally advised that the CT listed above has been signed-off,
and the signed copy has just been faxed over to you.
Fujitsu Services’ signed original hard copy will be in the post soon.
Please pass this information to the business sponsor(s) within Fujitsu.
Regards
Darryl Judd
Operations Control
Post Office Ltd
3rd Floor, 148 Old Street, LONDON, EC1V 9HQ
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