FUJ00243213
FUJ00243213
Audit Record Query (ARQ) Request Form
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FUJITSU
FUJITSU RESTRICTED (COMMERCIAL IN CONFIDENCE)
Please complete all relevant fields (highlighted in orange).
POL Reference Details
ARQ No.:
Case No.:
Date submitted to Fujitsu:
POL Requestor Details
Requester Name:
Requester Team:
Requester Address:
Contact Telephone Number:
Signature:
Mandatory Information
POL Branch Name: POL Branch/FAD Code:
Date From: Date To:
Specific Requirements
An ARQ includes a report of all transactions and Transactions only/Events only/Transactions &
events. Please confirm what is required' Events/Neither
Help desk call logs can also be provided. Are Yes/No
these required?
If the date range for help desk call logs is different I Date Date
to the mandatory information above, please state - I From: To:
otherwise leave blank:
Are Pouch IDs required Yes/No
If the date range for Pouch IDs is different to the Date Dat
mandatory information above, please state - From: To:
otherwise leave blank:
Are PAN details required (i.e., credit/debit card Yes/No
details)
If PAN details are required, please specify: Session ID:
Other unique identifier:
Is an address needed for a recorded delivery? Yes/No
If address details are required, please specify: Tracking barcode: I
Other information:
(Please note that requests that cannot be specified in
the fields above may need new queries to be written
by Fujitsu. Fujitsu will confirm in its response.)
Interface Interaction logs are not part of the contracted ARQ process but are provided on a goodwill
basis using the ARQ request form:
Are Interface Interaction logs required?"
If Interface Interaction logs are required, please Node(s)"":
specify:
Yes/No
Date and Time From:
Date and Time To:
Please forward the completed form to CSPOA.Security;
sender account.
' The Service Description: Security Managed Service (SVM/SDM/S0/0017) Section 2.1.15 describes the format of ARQ responses that are to be provided to POL.
" Interface Interactions are not subject to any SLA
Please do not specify “ALL”. Node numbers must be provided
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Version: 0.1 (DRAFT)
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