POL00028476
_ POL00028476
Acceptance Update Meeting 3 27 AUG 1999
Friday 27" August 1999 — (0 {G
Attendees: Apologies
+ Chris French * Bruce McNiven
¢ Andrew Simpkins * Keith Baines
¢ John Meagher ¢ Ruth Holleran
° Min Burdett .
* Douglas Craik
¢ Keith Hardie
* Naresh Mohindra
Agreed Output and Actions:
Output and Actions ; Action by
1, Release management to ensure rectification plans are integrated with overall AS
release plans
«provide a first draft 3% Sept
provide better draft 10" Sept
Workshops with Pathway
* make arrangements for workshop 2 Sept « JM/MB
© get document distribution managed properly ° IM
¢ distribute minutes + MB
Prepare plan of all key meetings (including Acceptance, RAB, delivery All
meetings etc) (done 26" August)
* feedback comments
Identify additional monitoring and Live Trial activity NM
«Naresh to speak to Don Docherty about 298 activity
¢ others -
Progress TP and other POCL rectification plans AS
* being “projectised”
Review Pathway readiness for roll-out CCF
¢ NB Andrew Simpkins paper for review
Confirm script for BSM Thursday ring round JIM
‘Re-enforce need for conformance at outlets in phoning helping desks via BSM_I BM
Ensure briefing arranged for Dave Miller ahead of meeting with Christou on JM
8 September (done, but keep as Aide Memoire)
Prepare contingency plan for re-engineering the processes (training issue) Dc
Speak to Ruth Holleran about producing a clearance plan for 376 and ensuring I JM
fast-track monitoring/reporting process
408 HSH performance now looks High. JIM
© confirm this with Adele Henderson
© write note to highlight issues on taking this forward
13. 369 OBCS Scanner - circulate Karen Rogers Plan JIM