POL00137357 - Minutes from SS/Mediation/Branch Improvement Programme - 8 August 2013

Evidence on official site

Minutes from SS/Mediation/Branch Improvement Programme ~ 8th August 2013

POL00137357
POL00137357

Attendees: Chris Day, Simon Baker, Susan Crichton, Martin Edwards, Lesley Sewell, Angela Van-Den-Bogerd, Mark

Davies

Not present: Paula Vennells, Alwen Lyons, Andy Holt

Key Decisions:

1. Second Sight approach agreed, risks associated with this approach noted.

Actions:

1 Chris to talk to Sarah Hall about the treatment of costs Chris new
Review and sign off the improvement project TOR All 1S-AUB ay

2
Include finance template slide in future slide decks Andy/Simon _15-Aug

3 new
Include list of active cases in slide deck as reference Andy/Simon —15-Aug

4 new
Include list of stakeholders and their Post Office owner Simon 15-Aug

5 new