POL00137388 - Minutes from SS/Mediation/Branch Improvement Programme - 15 August 2013

Evidence on official site

POL00137388
POL00137388

Minutes from SS/Mediation/Branch Improvement Programme - 15th August 2013

Attendees: Chris Day, Simon Baker, Susan Crichton, Martin Edwards, Lesley Sewell, Angela Van-Den-Bogerd, Mark
Davies, Andy Holt

Not present: Paula Vennells, Alwen Lyons

Key Decisions:

1. Approval given to launch the mediation scheme on the 23 August.
2. We will put out a communication to interested media informing them of the launch
3. Communications should not use the word “Horizon”
4. TOR for improvements project approved
5. Budget forecast was noted
6. Stakeholder points of contacts agreed (updated below)
Actions:

1 Allmembers to forward All 20-Aug new
comments on the Working
Party TOR to Susan by next
Tuesday

2 Mark to draft a communication Mark 20-Aug new
that will go to interested media
before the launch

3. Andy to talk to Charles ‘Andy 29-Aug new
Colquhoun to determine our
net risk position regarding
compensation and update the
budget forecast accordingly

Stakeholder Points of contact @

Points of contact for key stakeholders

Stakeholder I Post Office Point of Contact

James
Walker

‘Susan Crichton

‘Susan Cric

Unions ‘Angela Van den Borgerd

Media Mark Davies

TT Supplies Main: Lesiey Sewell
Press Office: Mark Davies

BIS ‘Susan Crichton

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