*h May 2013
Zubeir Patel
Potent Solutions
1st Floor Unity House
Fletcher Street
Bolton
BL3 6NE
Dear Zubeir
Re Branch Discrepancies — Bowness Road
I am aware that you have communicated previously with our Current
Agents team in relation to 2 unexplained discrepancies that have impacted
your branch. Thanks for alerting us to the issues.
1 I In light of these discrepancies Post Office has thoroughly investigated your
branch's records and, whilst undertaking this investigation, we have
ensured that any known discrepancies have not been charged to your
account. I write now to confirm the outcome of our investigations.
I can confirm that gains totalling £3,186.70 declared at both TP9 in
2 I 2011/12 and 2012/13 were not proper to your branch. This preblem-issue_
was created by a specific set of circumstances dating back to actual losses
3 I cleared bythe former-subpostmasterin 2010 (TP8).
In brief the stock unit that cleared the relevant discrepancy was deleted on
or before 10" December 2010. The related Local Suspense entry should
also have been removed, but this did not happen.
The impact of this was that the loss clearance of 2010 was picked up again
at the beginning of TP9 the next year in Horizon and treated as a gain. At
the end of TP9 the branch was forced to clear this along with current
discrepancies. The Local Suspense ledger in the Post Office Finance
System was impacted in the same way.
This scenario was then repeated at the same point the next year.
POL00144849
POL00144849
POL00144849
POL00144849
Both TP9 discrepancies recorded at your branch were settled centrally at
your branch at the time. Post Office Ltd has settled the gains through pay
and will not be looking to recover these gains.
4 I Changes to Horizon in 2011 prevented this preblentissue for stock units
deleted after mid-December 2010, and the old Local Suspense entry has
now been removed from the system.
Yours sincerely
Andy Winn
Relationship Manager,
Product & Branch Accounting
1 Future Walk
Chesterfield
S49 1PF
Cc Branch Support team
Track Changes
(a
Insert
Change
Delete
Change
Delete
Andrew Parsons,
Andrew Parsons,
Andrew Parsons,
Andrew Parsons,
Andrew Parsons,
27/06/2013 05:44 PM
27/06/2013 05:44 PM
27/06/2013 05:41 PM
27/06/2013 05:44 PM
27/06/2013 05:44 PM
POL00144849
POL00144849