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Code of
business
conduct
A quick guide
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Our purpose
We're here, in person, for the
people who rely on us
Our business outcomes
Save to invest
Thriving partnerships
Fuelled by digital
Create new confidence
Our behaviours
Be curious
Move it forward
Own the outcome
Back each other
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Welcome to The Code
It outlines the expectations we have for
how we act and how we make decisions
It sets out what we stand for, the
principles we hold ourselves accountable
to, and what we expect from every single
person working for and with Post Office,
helping us all make informed decisions
and good choices.
What are my responsibilities?
* Know and live the Code
* Complete mandatory training
* Behave in an ethical manner
+ Follow the law
* Ask for help
* Speak up
And if I am a manager, I will also:
* Lead by example and model the code
Ensure my team members
have read the code and
completed mandatory training
Be responsive and create a
‘speak up’ culture
* Take action
So, are you in?
Join your outstanding, committed Post
Office colleagues around the UK and
put your name to The Code.
To achieve our purpose,
I will live by our Code every day.
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Guidelines
Our policies and guidelines support
us to deliver our purpose and
strategy in line with our culture.
You can find all the policies in our
Further written standards,
guidance and policies may apply to
the role you are in, speak to your
manager
or another manager if you need
more information and if
you are in any doubt or are just not
sure.
Post Office Policies and
Speak up
Ethical decision-making framework
The Yes Check
Avoiding conflicts of interest
Communicating with the public and journalists
Creating a healthy and safe work environment
Dignity at Work
Diversity and Inclusion
Ensuring financial accuracy and integrity
Health and wellbeing
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Maintaining accurate business records
Managing personal data properly
Managing risk
Preventing bribery and corruption
Preventing financial crime
Preventing modern slavery
Protecting Post Office information
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Protecting the environment
Using social media
Working with suppliers
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