POL00448238 - Template letter from Post Office Ltd to Proposed new operator re Welcome to the Agreement Completion part of your postmaster onboarding journey

Evidence on official site

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STRICTLY PRIVATE & CONFIDENTIAL pas

Postmaster Onboarding
Post Office Limited
Atria

Spa Road

Bolton

BL1 4AG

Welcome to the Agreement Completion part of your postmaster onboarding journey.

The information below is important and will help you understand the relevant documents you have
received and what you need to do with them.

* We advise you take independent legal advice before signing the relevant documents and returning
them to us.

« We recommend you keep copies of everything you return to us.

stions about any of the documents or what you ne
‘or contact us by email at postmaster.onboarding!.

m ~ please call us

Important Information

If you would like to accept the appointment to operate a Main branch at the new/existing branch
premises, you should read and check all the relevant documents listed below, and complete and sign those
noted for signature and return them to us by

© Bysigning and returning the relevant documents to us, you will be making us a legal offer to enter
into the Main Post Office Agreement.

© Post Office will then sign the relevant documents, enabling a legally enforceable conditional
Agreement between us.

© Copies of the fully signed documents will be sent to you, which you should keep in a safe place.

This legally enforceable Agreement will be a conditional Agreement only, as your appointment is subject
to the following conditions:

© you obtain a valid property interest in the premises (as defined in the Standard Conditions (document
listed below).

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Post Office Limited is registered in England and Wales. Registered No. 2154540.

Registered Office 100 Wood Steet London, ECZV TER. postoffice.co.uk

Post Office and the Post Office logo are registered trade marks of Post Office Limited.
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This means that it will not become fully effective unless and until Post Office Limited confirms to you in
writing that the conditions above have been satisfied. If the conditions are met, we will also notify you of
the opening date for your Main Post Office branch.

Please note:

If you cannot meet any of the terms of the Agreement which need to be complied with before the start
date (including any Conditions of Appointment set out in Appendix 2 of the Preface), the start date may be
altered by Post Office Limited.

Relevant Documents:
When checking the relevant documents, if any of the details relating to you, your business and/or the
branch premises are not correct, please contact us immediately by phone or email as noted above.

Please do not make any changes to any of the relevant documents.

Please note who is required to sign the relevant documents:

The following documents listed below form part of your Agreement with Post Office Limited to operate
the branch:

Preface and Appendices.

Preface: - this contains branch and operator specific contractual information.
What you need to do:
» Please read and check the Preface.
> Please sign and return both copies.
© by post to: Postmaster Onboarding, Post Office Limited, Atria, Spa Road, Bolton BL1 4AG
* or by email to: postmaster.onboarding}_

Appendice:

Appendix 1: outlines the ‘Equipment’ required to operate the branch, with details of who will provide
this, who is responsible for the maintenance and what must be returned to Post Office at the end of the
Agreement.

What you need to do:

> Please read, check, and keep this Appendix for future reference.

Appendix 2: outlines the ‘Conditions of Appointment’ with details of generic and specific conditions that
must be satisfied before the Start Date. Referred to as Part A and B in the Preface.
What you need to do:

> Please read, check, and keep this Appendix for future reference.
> Ensure that all conditions are complied with by the noted date.

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postoffice.co.uk

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Appendix 3: Plan of the Branch Premises. This will only be included if applicable.

Other Documents that form a part of the Agreement:

Standard Conditions for the Operation of a Main Post Office Branch - this contains all standard
conditions applicable to operate a Main Post Office Branch

What you need to do:

> Please read and keep this document for future reference.

The Manual - The Operations Manual, this document provides you with information relating to Post
Office Limited’s requirements and support you may require for operating a Main Post Office Branch.
The Security Operations Manual, this document sets out information required to maintain good security
practices that will help reduce the risk of crime.

What you need to do:

> Please read and keep these documents for future reference.

The Fees Booklet - This booklet will provide you with the up-to-date fees you will receive for the
transactions and services you perform on behalf of Post Office Limited.

What you need to do:

> Please read and keep this document for future reference.

Yours faithfully

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postoffice.co.uk

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Postmaster Onboarding

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