POL00448535
POL00448535
Post Office Training Feedback Form (Post go live survey)
Post Office Training Feedback Form
The survey will take approximately 10 to 15 minutes to complete.
Now that you have been operating your branch for a couple of months we would like you to reflect honestly on the
training you received and whether it prepared you for the day to day running of your branch.
We need you to answer all questions that are marked with a red asterisk whilst the other questions are purely optional.
If you have any queries about this survey please e-mail Trai reat GRO I
Key Information
This section is optional. Please leave blank if you wish you complete the survey anonymously.
1. Your Name (Optional)
Enter your answer
2. Branch Code (Optional)
Enter your answer
3. Branch Name (Optional)
I Enter your answer
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POL00448535
POL00448535
Post Office Training Feedback Form (Post go live survey)
Post Office Training Feedback Form
* Required
Online Learning
Post Office Online Leamning is the first stage of the New Postmaster Training. It is intended to give you a good grounding
in Post Office products, services and compliance before your classroom training course.
4, I feel that the online learning I completed provided me with a good base knowledge for the
classroom training *
©) Strongly agree
© Aaree
Disagree
© Strongly disagree
© Not applicable - I did not undertake online learning
w
I Are there any improvements/changes to the online learning that you think would have prepared
I you better for the classroom course? (Optional)
Enter your answer
« ey a
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POL00448535
POL00448535
Post Office Training Feedback Form (Post go live survey)
Post Office Training Feedback Form
* Required
Classroom Training
Post Office classroom training is designed to build on the online learning and prepare you to open your Post Office with
further support from an Onsite Trainer and Business Support Manager
6. Which month did you attend the classroom training? (Optional)
Select your answer v
7. Classroom Location (Optional)
Select your answer v
8. The classroom training was delivered in a professional manner *
O Strongly agree
© Agree
Disagree
© Strongly disagree
(©) Not applicable - I did not attend classroom
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POL00448535
(Post go live survey)
4 22AUG24
POL00448535
POL00448535
(Post go live survey)
* Required
Onsite Training
The onsite training is the final step in New Postmaster Training, designed to ensure you are prepared to run your Post
Office
11. The onsite training was delivered in a professional manner *
C) Strongly agree
© Agree
© Disagree
© Strongly disagree
(©) Not applicable - I did not receive onsite training
12. I feel that the onsite training I received prepared me with a good grounding in readiness to
operate my branch *
© Strongly agree
© Agree
© Disagree
© Strongly disagree
©) Not applicable - I did not receive onsite training
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POL00448535
Iback Fo (Post go live survey)
Enter your answer
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POL00448535
POL00448535
Post Office Training Feedback Form (Post go live survey)
Post Office Training Feedback Form
* Required
Overall New Postmaster Training
This section gives you the opportunity to provide feedback on New Postmaster Training as a whole
14. 1 feel that overall the New Postmaster Training prepared me to open and operate in my branch, *
CO) Strongly agree
© Agree
© Disagree
© Strongly disagree
© Not applicable - I received no training
15. Please add any final comments you have about the New Postmaster Training as a whole
(Optional)
Enter your answer
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POL00448535
POL00448535
Post Office Training Feedback Form (Post go live survey)
Post Office Training Feedback Form
* Required
Specific Areas of Training
16. Following completion of your New Postmaster Training how strongly do you agree that you were
confident in the following areas *
Strongly Agree Agree Vee Disagree phd
Finding your way around O O fe .
Completing basic transactions O O fe) fe)
Daily cash management fe 0 Oo
Weekly/ Monthly Balancing fe) fe) e) O
Customer Experience eo (eo) O O Oo I
Product knowledge fe) O O O fe)
Back jn I See
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POL00448535
POL00448535
Post Office Training Feedback Form (Post go live survey)
Post Office Training Feedback Form
Consent to Contact
We may want to contact you to get further clarification on your feedback or further feedback on your learning
experience. This section is completely optional, but allows you to indicate if you are happy for us to contact you and to
leave a preferred contact method. You will only be contacted if you give your consent in the question below.
17. Please indicate if you are happy for us to contact you about your New Postmaster Training
experience
©) Yes! am happy to be contacted
(©) No Ido not wish to be contacted
Page 7 of 7
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BE Microsoft 365
This content is created by the owner ofthe form. The data you submit will be sent to the form owner. Microsoft i not responsible for the
privacy oF security practices f its customers including those of this form owner. Never give out your password
Microsoft Forms I Al-Powered surveys, quizzes and polls Create my own form
The owner of this form has not provided a privacy statement as to how they will use your response data. Do not provide personal or sensitive
information. I Terms of tise ‘
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9 22AUG24