WITN11150105 - CK Admin Roles & Management Chart (‘Chart 1’)

Evidence on official site

WITN11150105
WITN11150105

CK ADMINISTRATION.

Who Does What?
Whom Do I Contact?

Administration: Please do not ring or wander about. Make contact by email only.

Accounts/Cashiers: Graham Richardson - by email.

Archiving Queries/Requests: By email to Kirsten Dyson.

Car Parking: Ellen Nightingale by email.

Complaints: Michael Thurston.

Duty Platform: Office Administrators or Ellen Nightingale by email.

Expenses & Overtime: — Claims to Ben Ashley in accounts.
By email or internal mail if receipts needed. In by 4" of the month.
Forms @ U/CK Documents/Administration/Expenses & O’time Claims

ITStructure & Computers: Paul Morris - via IT Help Desk/email.
LawFusion & Microsoft: Michele Waddingham
Marketing/PR/Sales/Business Development: Ben Trott.

Medical Insurance: Ellen Nightingale by email.

Office Equipment (Photocopy, Print, Scan, stamps etc)
Office Administrators/ Kirsten Dyson by email.

Personnel: Ellen Nightingale by email.

Photocopying Jobs: Office Administrators.

Property repairs & maintenance: Kirsten Dyson - by email.
Recruitment: Ellen Nightingale by email.

Stationery: Office Administrators; Kirsten Dyson in Nottingham; by email.
Telephones: landlines& mobiles: Ellen Nightingale (first instance) by email.

Training: Kirsten Dyson - via email.
WITN11150105
WITN11150105

CK MANAGEMENT

1) Managing Director: Rupert Hawke.

The MD has responsibilities for:

The overall operational side of the business.

Delivering the required budgeted margins.

Accounting functions including SAR compliance.

CK Compliance Officer for Finance and Administration (COFA).

2) Central ODs:
Crime Unlimited, HCA & Prison Law: Mark Hopwell
Family & Care: Fiona Lazenby.
Mental Health & Immigration: Anna Thurston
Professional Discipline: Mandip Kumar
Led by RH the Central ODs are heads of their departments and responsible for
¢ Delivering the required budgeted margins, and
¢ The operational side of the department(s).

3) Special Services ODs:
Prosecutions: Andy Cash
Road Traffic: Imogen Cox.
Regulatory & Road Transport: Andrew Brammer

4) The Strategy Board: Rupert Hawke, Michael Thurston & Steve Gelsthorpe.
The Board will create and decide strategy and support the MD.

5) Executive Chairman: Michael Thurston.
His responsibilities are:
« Strategy & Business Development.
¢ Complaints and PII Manager.
« Support of the management teams.

6) Personnel Director: Maria Moore.

The PD has overall responsibility for the Personnel function including:
¢ Staff relations
e Recruitment
e Trainee solicitors and Pupil barristers
e Disciplinary & grievance.
¢ Training

Ellen Nightingale runs the personnel function, except training.

Victoria Rutherford runs the training process. Kirsten Dyson is the first point of contact.

7) Quality Director: Stephen Gelsthorpe
His responsibilities are:
« All aspects of the quality of the legal service provided
¢ The IT group, software support for all departments and liaison with Law Fusion.
e¢ CK Compliance Officer for Legal Practice (COLP)

8) Marketing: Imogen Cox