WITN11150106
WITN11150106
CK ADMINISTRATION.
Who Does What?
Whom Do I Contact?
Administration: Please do not ring or wander about. Make contact by email only.
Accounts/Cashiers: Graham Richardson - by email.
Archiving Queries/Requests: By email to Kirsten Dyson
Car Parking: Ellen Nightingale by email.
Complaints: Michael Thurston.
Duty Platform: Office Administrators or Ellen Nightingale by email.
Expenses & Overtime: — Claims via Law Fusion. Queries to Ben Ashley by e-mail
In by 4" of the month.
ITStructure & Computers: Paul Morris - via IT Help Desk/email.
LawFusion & Microsoft: Michele Waddingham
Marketing/PR/Sales/Business Development: Ben Trott.
Medical Insurance: Ellen Nightingale by email.
Office Equipment (Photocopy, Print, Scan, stamps etc)
Office Administrators by email.
Personnel: Ellen Nightingale by email.
Photocopying Jobs: Office Administrators.
Property repairs & maintenance: Ellen Nightingale - by email.
Recruitment: Ellen Nightingale by email.
Stationery: Office Administrators by email.
Telephones: landlines& mobiles: Ellen Nightingale (first instance) by email.
Training: Victoria Rutherford - via email.
WITN11150106
WITN11150106
CK MANAGEMENT
1) Managing Director: Rupert Hawke.
The MD has responsibilities for:
The overall operational side of the business.
Delivering the required budgeted margins.
Accounting functions including SAR compliance.
CK Compliance Officer for Finance and Administration (COFA).
2) Central ODs:
Crime: Mark Hopwell
Civil: Anna Thurston
Led by RH the Central ODs are heads of their departments and responsible for
¢ Delivering the required budgeted margins, and
e The operational side of the department(s).
3) Special Services ODs:
Professional Discipline: Mandip Kumar
Prosecutions: Andy Cash
Road Traffic: Andy Cash / Imogen Cox.
Regulatory: Andrew Brammer
Road Transport: Simon Clarke
4) The Strategy Board: Rupert Hawke, Michael Thurston & Steve Gelsthorpe.
The Board will create and decide strategy and support the MD.
5) Executive Chairman: Michael Thurston.
His responsibilities are:
« Strategy & Business Development.
¢ Complaints and PII Manager.
« Support of the management teams.
6) Personnel Manager: Ellen Nightingale
The PM has overall responsibility for the Personnel function including:
¢ Staff relations
¢ Recruitment
¢ Trainee solicitors and Pupil barristers
¢ Disciplinary & grievance.
7) Quality Director: Stephen Gelsthorpe
His responsibilities are:
e All aspects of the quality of the legal service provided
e The IT group, software support for all departments and liaison with Law Fusion.
e¢ CK Compliance Officer for Legal Practice (COLP)
8) Marketing: Imogen Cox / Ben Trott
9) Training: Simon Campbell
10) Head of Chamber: Alwyn Jones