FUJ00116314
FUJ00116314
[oe
Horizon Capacity Report —
January 2007
David Chapman
Post Office Account
Commercial In Confidence /
© Fujtsu Services 2007
FUJ00116314
FUJ00116314
Volume
Online Transaction Volumes Per Month
45,000,000
Actual Forecast,
40,000,000
35,000,000
30,000,000
WAPOP
Bvt
25,000,000 Ger
aocs
aes
20,000,000 BOBCS Foreign
15,000,000
10,000,000
5,000,000
SERS SEES EE ER EEE EE EE
<3 26 8@f @€3 25 &§ fF @€ 3 ZF 5 & F FSB
Month
FT aranaT Sane OF
Fujitsu
FUJ00116314
FUJ00116314
Peak Online Transactions Per Second
(Total of NBS, DCS, ETU, DVLA Online, PAF and APOP)
<2
il
(Ee
Puosag Jog suopoesuel, yead
Zo/vo/62 wo,
Zo/L0/S1 WOW,
Zo/L0/40 WOW,
90/eL/8b WOW,
90/ZL/F0 LOW,
90/b /0z LOW,
90/b1/90 WOW,
90/01 /€2 WOW,
90/01/60 WoW,
90/60/82 YOR
90/60/44 LOW
90/80/82 WOW,
90/80/P4 WOW
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
i
FUJ00116314
FUJ00116314
Customer Sessions Per Month
ated Post Office Customer Sessions Per Month split by Online and Offline
420,000,000 45%
Actual Forecast
— 40%
100,000,000 =
35% 5
E
8
0,000,000 30% 8
=
5
25% § I mmm Offine
60,000,000 3 Sessions
20% 2 I exonine
= Sessions
40,000,000 15% ¥ I ——% Online
é
3
i F 10% 8
20,000,000 L x
I (I I I 5%
] I
° u 0%
PSST Te PSE TE EEE EE EEE
23268 £23268 €&P2 23 ZF 6 F BF ZB
Month
7S Rites Seraas GT Taszen Capasiy Resa
Fujitsu
FUJ00116314
FUJ00116314
Volume of Online Services
Service NBS DCS ETU DVLA PAF APOP
December 22.63 M I 3.96M I 1.43M I 2.29M I 1.62M I 1.60M
Volume
January 22.81M I 3.06M I 149M I 2.57M I 1.39M I 1.69M
Volume
% Change 0.8% I -22.9% I 3.8% 12.5% I -14.3% I 6.1%
Contracted 34.20M I 4.21M I 2.29M I 3.96M I 11.97M I 8.20M
Volume
5B Raitan Sevvices B07 Hizon Capacity Report
Fujitsu
FUJ00116314
Transactions Per Week
FUJ00116314
Total Transactions Per Week For Each Service
(NBS volumes Include balance enauiries)
9,000,000
8,000,000
7,000,000 I
6,000,000 4 = APS
NBS
5,000,000 —=Dcs
—e-ETU
4,000,000 DVLA
PAF
3,000,000 --%~- APOPI
2,000,000 +
1,000,000
C)
SSSSS3S5S538 88888888 gsggesggegeges5
SESSSESSSSRZSISSSSSESESISSSZSERE
SESSRRSRZSRSRSSESRARSZPSRSSRSE
Date
FUyITSU
FUJ00116314
FUJ00116314
[oe
Network
Banking
© Fujtsu Services 2007
FUJ00116314
Number
FUJ00116314
Total NBS Transactions Including Balance Enquiries
(Contracted Volumes: 2,553,600 Peak Day)
2,000,000
4,800,000
1,600,000 4}+-— {
1,400,000
1,200,000 eam Bronze
1,000,000 a9 Silver
mmm ADSL
00,000 —?0 ForecastI
600,000
400,000
200,000
0
8 8s ¢ 8 8 € 8 8 § 8 8&8 8 8§&
8 8 g 8 S 2 = = g g 5 S 5
2 R = & 2 8 8 & 3 8 5 8 8B
Fy 2 2 2 2 2 2 2 2 Fy 2 2 Fy
Date
5S Rates Serene GT
Forzon Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
Network Banking Response Time
35
3
Ma pet nr
Bas Sant - -
a ~ Bronze - E2E
2a « Bronze - HorizonI
3 Sider - EE
> Siler - Horizon
S15 ow ADSL. -
Mi ADSL - E2E.
ry] ADSL - Horizon
B41
é = =
0s
° :
2 a = a g g 3 g 3 g 5 2 g
2 2 2 2 2 2 2 2 2 Fe 3 2 2
Date
FB Fase Services a7 orzen Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
Network Banking Failure Rate
«Silver Fails
—Non-Horizon Fails
=~ ADSL Fails,
zo/vorez vow,
ZO/LO/SE YOW,
Zo/Lo/40 wow,
90/eL/8b WOW,
90/ZL/rO LOW,
90k Loz YOR,
90/L1/90 WOW
90/01/62 WOW,
90/01/60 LOW,
90/60/82 LOW,
90/60/44 LOW
gore0/ez YO,
8.0%
g§ € € & &
(e6exone Buyow Aep 1) 1184 yeu sysanbay Jo
7.0%
x
%
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
ie
FUJ00116314
FUJ00116314
Total NBS Failures For Each Day
Non Horizon]
BBronze
BSiner
BADSL
16,000
14,000
12,000
10,000
8
Jequinn
6,000
Zo/vo/62 wo,
Zo/L0/S WOW,
Zo/L0/40 woW,
90/ZL/8 LOW,
90/2L/P0 WOW,
90/b 702 WOW,
90/LL/90 LOW,
90101 /€2 YOR,
90/01/60 WOW,
90/60/62 LOW,
90/60/44 LOW,
90/80/82 woW
90/80/P WOW,
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
fn
FUJ00116314
FUJ00116314
NBS Average Response Time
Horizon]
EE
07
06
(e6esony Guinow Aeg 1) spuorag
ot
zo/0/62 vOW,
/g) vow
Zo/L0/40 vO,
907 L/8b YOW,
90/21 /FO LOW,
90/102 woW,
90/b L790 LOW,
90/01/82 YOR,
90/01/60 WOW,
90160/52 LOW
90/60/44 YOR
gore0/ez woH,
90/80/PL LOW
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
%
FUJ00116314
FUJ00116314
Peak Day Each Week for NBS Transactions
3,500,000
3,000,000
2,500,000
— Contracted Volume
Design Limit
as NBS
2,000,000
41,500,000
‘suojsesues, Jo 10quiNN
1,000,000
Loozitonz
zo0zivoi0
s00z/0L ez
9002/04
g00z/04/40
g00z/60/2b
g00z/60/e0
00z/a0/0z
9002/80/90
wo0zizorez
9002/20/60
q00z/a0/sz
g00z/90/b 4
so0ziso/ez
s00z/S0/PL
s00z/ro/0e
9002/00)
s00zivore0
so0z/e0/6
s00z/e0/s0
soozieoret
9002/20/50
sooz/Loree
9002/10/80
soozieLise
soozetibe
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Fi
FUJ00116314
Volume
FUJ00116314
CAPO Transaction Volumes
1,800,000
41,600,000
41,400,000
41,200,000
I_I I it {i a
41,000,000 a Actual
—ForecastI
800,000
600,000
400,000
200,000
o
2 € @ 3 &€ & $ & & Bee
2 Rg = a 3 g 8 Rg 3 2 5 2 g
2 3 2 3 3 2 2 3 2 2 2 2 2
Date
12 Fait Services 2007 Horton Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
A&L Transaction Volumes
am Actual
—Forecast
140,000
120,000
100,000
180,000
000
awnjon
40,000
20,000
zo/vo16z wow,
Zo/L0/Sb WON,
Zo/Lo/b0 WOW,
90/RL/8b WOW,
90/ZL/PO WOR
90/b 1/02 WON
90/L1/90 WOW
90/01 /¢2 YON
90/01/60 YOW
90/60/52 WOW,
90/60/41 WOW
90/80/82 WOW,
90/80/Pb LOW
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
fs
FUJ00116314
FUJ00116314
LINK Transaction Volumes
FUJ00116314
FUJ00116314
Horizon Capacity Report
Debit & Credit
Card
2.
FUJITSU
© Fujtsu Services 2007
FUJ00116314
FUJ00116314
Number
Total DCS Transactions
(Contracted Volumes: 288,425 Peak Day)
300,000
250,000
200,000 \ {
150,000 I
+100,000
50,000
°
8 8 8 8 8 g 8 8 8 Fa 8 8 8
8 8 g g s s = = a g S 5 S
= g = a g a 8 g 3 g 5 2 Rg
2 2 3 3 2 3 3 2 2 3 2 2 3
Date
=x Bronze
=a Siker
EE ADSL.
—PO Forecast!
ie B Raitad Sevvices BOF
Forzon Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
Debit & Credit Card Response Time
3.5
2
& ~- Bronze - E2E
2 « Bronze - HorizonI
3 Siher- E2E
> Silver - Horizon
2
1 ADSL - E2E
$ » +» ADSL - Horizon
i
H
oO
gs ¢ ¢ 8 @ ¢ 8 € € 8 & 8 &
3 2 2 2 2 2 2 2 2 2 2 3 2
Date
Fujitsu
FUJ00116314
FUJ00116314
Debit & Credit Card Failure Rate
«Silver Fails
—Non-Horizon Fails
=~ ADSL Fails,
v
AY zonovez vow
ZO/LO/SE YOW,
Zo/Lo/40 wow,
90/eL/8b WOW,
90/ZL/rO LOW,
UE oor tog uow
90/L1/90 WOW
90/01/62 WOW,
90/01/60 LOW,
ie
90/60/82 LOW,
90/60/44 LOW
gore0/ez YO,
90/80/P WOW,
8.0%
g§ € € & &
(e6exone Buyow Aep 1) 1184 yeu sysanbay Jo
7.0%
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116314
FUJ00116314
Total DCS Failures For Each Day
Non Horizon]
BBronze
BSiner
BADSL
2,500
2,000
g
Jequinn
8
500
Zo/vo/62 wo,
Zo/L0/S WOW,
Zo/vo/40 WoW,
90/eL/8b WOW,
90/2 /P0 WOW,
90/bL/02 WOW,
90/b 1/90 WOW
90/01 /¢z LOW
90/01/60 LOW,
90160/s2 YOR
0160/44 YOR
90re0/ez UO
90/80/P4 WOW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
B
FUJ00116314
FUJ00116314
DCS Average Response Time
Horizon]
os EQE
5 2O/L0/6Z LOW
Zo/orst YON,
Zo/L0/40 vO,
907 L/8b YOW,
90/21 /FO LOW,
90/102 woW,
90/11/90 WOR
90/01/82 YOR,
90/01/60 WOW,
90160/52 LOW
90/60/44 YOR
gore0/ez woH,
90/80/PL LOW
16
14
(e6esony Guinow Aeg 1) spuorag
02
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
B
FUJ00116314
FUJ00116314
Peak Day Each Week for DCS Transactions
400,000
Design Limit
— Contracted Volume
‘mam DCS
suojsesues) Jo s0quiNN,
Loozivonz
Lo0z/L0/40
g00zieL ive
900z/01/62
9002/04
e00z/oL/40
9002/60)
‘s00z/60/e0
g00z/80/02
9002/80/90
s00z/LO/ez
9002/20/60
s00z/s01sz
g00z/90/44
soozrso/ez
s00z/S0/PL
s00z/ro/0e
g00ziro/ok
soozivore0
s00z/e0/6b
9002/80/50
s00z/eorek
‘00z/eors0
gooziLorez
so0z/toreo
soozieise
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
B
FUJ00116314
FUJ00116314
[oe
E-Top Up
© Fujtu Services 2007
FUJ00116314
FUJ00116314
Total ETU Transactions
(Contracted Volumes: 121,200 Peak Day)
Em Bronze
sm ADSL.
— PO Forecast!
Emm Siker
120,000
100,000
sequin
zo/L0/62 vO,
ZO/O/S LOW,
Zo/O/b0 wo,
SOL BL YOR,
90/L1PO LOW,
90/L oz WOW,
90/1 1/90 YOR,
90/01/62 WOW,
90/01/60 LOW
90/60/52 LOW
90/60/41 LOW
90/80/82 LOW,
9080/P1 LOW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116314
FUJ00116314
ETU Response Time
4
ss
=e 3
2
a 25 - - z= = ~- Bronze - E2E
> Silver - Horizon
= n= ADSL - E2E
o 15 s+» ADSL - He
i,
manent el
os
; j
gs ¢ ¢ 8 @ ¢ 8 € € 8 & 8 &
3 2 2 2 2 2 2 2 2 2 2 3 2
Date
Fujitsu
FUJ00116314
FUJ00116314
ETU Failure Rate
g
5
=~ ADSL Fails,
Silver Fails
—Non-Horizon Fails
zo/v0/62 WOW,
Zonvo/st vow,
20/10/40 WoW,
90/eL/eb LOW
90/21 /r0 LOW,
90k Loz YOR,
90/41/90 WOW,
I gororez wow.
K> 90/01/60 uOW
90160/S2 LOW,
90/60/44 LOW
sore0/ez wow,
10.0%
Fd
oor wow
ges 8 8 8 &
0.0% pss
1.0%
(e6ev0A8 Bunow Aep 2) W184 Yeu SisanbeHY 40%
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
F
FUJ00116314
FUJ00116314
Total ETU Failures For Each Day
Non Horizon]
BBronze
BSiner
BADSL
8 2 8
1,000
900
e888 8
Jequinn
Zo/vo/62 wo,
Zo/L0/S WOW,
Zo/vo/40 WoW,
90/eL/8b WOW,
90/2 /P0 WOW,
90/bL/02 WOW,
90/b 1/90 WOW
90/01 /¢z LOW
90/01/60 LOW,
90160/s2 YOR
0160/44 YOR
90re0/ez UO
90/80/P4 WOW,
°
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116314
FUJ00116314
ETU Average Response Time
Horizon]
os EQE
12
(e6esony Guinow Aeg 1) spuorag
zo/0/62 vOW,
/g) vow
Zo/L0/40 vO,
907 L/8b YOW,
90/21 /FO LOW,
90/102 woW,
90/b L790 LOW,
90/01/82 YOR,
90/01/60 WOW,
90160/52 LOW
90/60/44 YOR
gore0/ez woH,
90/80/PL LOW
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116314
FUJ00116314
Peak Day Each Week for ETU Transactions
160,000
— Contracted Volume
Design Limit
‘mam ETU
g 8
‘suojsesues) Jo soquiNN
Loozivonz
Lo0z/L0/40
g00zieL ive
900z/01/62
9002/04
e00z/oL/40
9002/60)
‘s00z/60/e0
g00z/80/02
9002/80/90
s00z/LO/ez
9002/20/60
s00z/s01sz
g00z/90/44
soozrso/ez
s00z/S0/PL
s00z/ro/0e
g00ziro/ok
soozivore0
s00z/e0/6b
9002/80/50
s00z/eorek
‘00z/eors0
gooziLorez
so0z/toreo
soozieise
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116314
FUJ00116314
[oe
APS
© Fujtu Services 2007
FUJ00116314
FUJ00116314
Total APS Transactions Per Week
90/04/51
90/60/21
90/80/02
s0/dorez
0/90/52
s0/sore
s0/r0708
s0/v0re0
0/e0/50
90/z0is0
90/40/80
sovev/ee
soibviet
so/01/91
so/6o/et
soreone
sovoive
so/soi9z
sovsore7
soisoto
sovworeo
so/e090
0/2090
so/s0760
vorebier
v0/
‘yO/6O/6L
voraoree.
vOIdorsz
vOI9OIL
voISoI0e
voisorzo
voiroiro
9,000,000
8,000,000
7,000,000
5,000,000
4,000,000
2,000,000
1,000,000
j90M Jd Suogoesuey,
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
Ey
1,500,000
FUJ00116314
FUJ00116314
Peak Day Each Week for APS Transactions
4,000,000
3,500,000
3,000,000
5 2,500,000
H
§ ‘aaa APS
© 2,000,000 — Contracted Volume
. Design Limit
a
E
2
1,000,000
500,000
2832222828388 22228 228 828
Week Starting
oR Saver a7 Titan Capa Rasa
Fujitsu
FUJ00116314
FUJ00116314
[oe
EPOSS
© Fujtu Services 2007
FUJ00116314
FUJ00116314
a
g
g
.)
Fs
&
<
£
5
=
Fy
i
s
2
a
o
Peak Day Each Week for EPOSS (i
25,000,000
20,000,000
Design Limit
— Contracted Volume
‘mums EPOSS (incl Settlement)
15,000,000
10,000,000
‘suojsesues) Jo 10qUiNN,
5,000,000
q00zieLive
00z/e Hob
90021
90021
19%
feb
s00z/0L/6z
s00z/OL/St
90021
002
so0z
g00z/oL/40
900z/60/2b
9002/60/80
9002/80/02
‘9002/80/90
so0ziz0/ez
9002/20/60
900z/90/S2
9002/90/44
so0z/so/ez
s00z/c0/rs
s00z/ro/0e
s00z/ro/ot
s00z/vore0
sooz/eo/6t
e00z/e0/0
go0z/co/ek
9002/20/50
Wee
4
ooze tite
He
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
¥
FUJ00116314
FUJ00116314
[oe
DVLA Online
© Fujtsu Services 2007
FUJ00116314
FUJ00116314
Total DVLA Online Transactions Per Day
(Note: recorded at the data centre and therefore excludes counter failures)
Number
1,000,000
es
£800,000
700,000
600,000 Exam DVLA Errors
== DVLA Timeouts
500,000 EEEER Success
+ = = =Design Limit
400,000 —— Contracted Volume}
300,000
200,000
100,000
0
ssssesssssssss sss ssssssesss
BsssesgeeseeefE5EErssses 55555
PRRSECSRISSRSSSRRSERRSRLAR
222222222222 2222222222228
Date
37 G Filisu Seviews 2007 Horton Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
Number in Busiest Hour
(Note: recorded at the data centre and therefore excludes counter failures)
Peak Hour DVLA Online Transactions
140,000
120,000)" "77 TTT Tse sees ee eee reese errr reese sss
100.00
80,000
0,000
40,000
20,000
oO
8sssesessesespesesssess 8s 8SSSESSES
BRRRRRASSSSSESE ssseseee
Seeseee aes agg sR PeRESS RS
SSSSSS 885555588 S585 588
Date
[EEE DVLA Errors
I= DVLA Timeouts
SEE Success
= = = =Design Limit
—— Contracted VolumeI
Ey
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
Peak 5 Minutes DVLAOnline Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
= Design Limit
—— Contracted VolumeI
I= DVLA Timeouts
[EEE DVLA Errors
SEE Success
‘S;nUIIN § 591SNg U] Puodag Jad aBeIOAY
Zo/vo/62 uO,
zo/vorez wow,
Zo/VO/S1 LOW,
20/10/80 WOW,
Zo/L0/40 WOW,
90/eL/S2 HOW
90/ZL/8 LOW,
SO/ZL/FE WOW,
90/ZL/r0 LOW,
90/bL/22 YON,
90/b /0z YOW
SO/LL/EL WOW,
90/b1/90 WOW,
90/01/08 YOR
90/01/¢z WOW,
90/01/94 LOW,
90/01/60 LOW,
90/01/20 uO,
sore0/s2 wOW,
g0160/eb YOR,
90/60/44 LOW
90/60/r0 WoW
90/80/82 WOW,
90/80/12 WOW
90/80/P LOW
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116314
FUJ00116314
Peak Day Each Week for DVLA Transactions
1,000,000
900,000
200,000
Design Limit
— Contracted Volume
‘a DVLA
700,000
600,000
500,000
400,000
300,000
‘suojsesues, Jo soqUiNN
200,000
100,000
Loozitonz
zo0zivoi0
q00zieLive
s00z/0L ez
9002/04
g00z/04/40
g00z/60/2b
g00z/60/e0
00z/a0/0z
9002/80/90
wo0zizorez
9002/20/60
q00z/a0/sz
g00z/90/b 4
so0ziso/ez
s00z/S0/PL
s00z/ro/0e
9002/00)
s00zivore0
so0z/e0/6
‘s00z/e0/s0
soozieoret
9002/20/50
sooz/Loree
9002/10/80
soozieLise
soozetibe
soozibLi2z
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
cy
FUJ00116314
FUJ00116314
[oe
PAF — Post Code
Lookups
© Fujtsu Services 2007
FUJ00116314
FUJ00116314
Number
Total PAF Lookup Transactions Per Day
(Contracted Volumes: 1,100,788 Peak Day)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
ES Error
am Timeout
(Street Mss
EEE PostCode Mss.
[== Street Okay
EEE PostCode Okay]
—Forecast
@BRoiten Sevices 2007 Hizon Capacity Report
Fujitsu
FUJ00116314
FUJ00116314
Number in Busiest Hour
8
8
2
Peak Hour PAF Lookup Transactions
(Contracted Volumes: 162,246 Peak Hour)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay’ volumes are estimated after removal of monitoring lockups)
Mon 06/11/06
Mon 13/11/06
Mon 20/11/06
Mon 27/11/06
Mon 04/12/06
Mon 11/12/06
g
te
Mon 01/01/07
Mon 08/01/07
Mon 22/01/07
Mon 29/01/07
‘Error
mTimeout
OStreet Miss
I PostCode Miss
Street Okay
8 PostCode Okay!
a
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116314
1.0
FUJ00116314
Peak § Minute PAF Lookup Transactions
(Contracted Volumes: 46 Per Second)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
6.0
3
250
=
B40 B Error
3 ‘Timeout
F349 oSteet Miss
z I PostCode Miss
3 2 Street Okay
2 20 1 PostCode Okay
e
4
Ea
0.0
8 8 8se8s8 BSB S&S
z Seeree 25588
= es 282 8 e288 8
8 2S 28288 £2882
Date
Fujitsu
FUJ00116314
FUJ00116314
Peak Day Each Week for PAF Transactions
Design Limit
— Contracted Volume
‘am PAF
41,400,000
41,200,000
1,000,000
800,000
600,000
‘suojsesues, Jo soqUiNN
400,000
200,000 +
Loozitonz
zo0zivoi0
q00zieLive
s00z/0L ez
9002/04
g00z/04/40
g00z/60/2b
g00z/60/e0
00z/a0/0z
9002/80/90
wo0zizorez
9002/20/60
q00z/a0/sz
g00z/90/b 4
so0ziso/ez
s00z/S0/PL
s00z/ro/0e
9002/00)
s00zivore0
so0z/e0/6
‘s00z/e0/s0
soozieoret
9002/20/50
sooz/Loree
9002/10/80
soozieLise
soozetibe
soozibLi2z
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
®
FUJ00116314
FUJ00116314
[oe
APOP
© Fujtu Services 2007
FUJ00116314
FUJ00116314
Number
Total APOP Transactions Per Day
(Note: recorded at the data centre and therefore excludes counter failures)
700,000
600,000
500,000
400,000 SSO Eres
E=DAPOP Timeouts
300,000 (Gam Success
contacted Volume &
Desian Limit
200,000
109.00
oO
8ssssss sss 8S §SsssSsesesess SSSESES
BessggegegseSsSSFPFrresesss 5565
PRRTESRIZSRSSSRRPELRESIR
SESESESESSSSESESE EES EEEES
Date
Fujitsu
FUJ00116314
FUJ00116314
Peak Hour APOP Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
140,000
=
eg 8,
Beg 88
bool
ano} ys91snq U! JeqUINN
Zo/voysz wow,
Zonore wow,
ZO/VO/S YON,
20/10/80 LOW,
Zo/Lo/40 wo.
90reL/S2 WOW,
90/2L/8b WOW,
9O/ZL/bE WOW,
90/21 /F0 LOW
SO/bL/2z HOW,
90/b 1/02 WOW,
9O/bL/eb LOW,
90/11/90 WOW,
90/01/08 YOR
sorol/ez woW,
90/01/91 LOW,
90/01/60 LOW,
90/01/20 WOW,
90/60/82 LOW
90/60/84 LOW,
90/60/44 YOR
90/60/r0 WOR,
90/80/82 LOW
90/80/42 LOW,
90/80/Pb UOW,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
®
FUJ00116314
FUJ00116314
Peak 5 Minutes APOP Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
Contracted Volume
Design Limit
[ama APOP Errors
(= APOP Timeouts
umm Success
‘Se;nUIIN § 3591SNg U] Puodag Jad aBeIOAY
zo/vorsz wow,
zo/vorez wow,
Zo/VO/S1 YON,
Zo/v0/80 vow,
Zo/vo/40 WoW,
90/eLIS2 WOW,
S0reL/eb uOW,
9O/EL/LL YON,
90/ZL/F0 LOW,
90/bL/2z WOW,
90/bL/0z YOR,
SO/b Eb YON,
90/11/90 WO,
90/01/08 WOW
90/01 /¢2 WOW,
90/01/98 LOW,
90/01/60 wOW
90/01/20 LOW,
g0160/s2 WOW
g0160/eb YOR,
0/60/44 YOR,
90/60/r0 WoW
90/80/82 WOW,
90/80/42 LOW,
90/80/P LOW
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
ry
FUJ00116314
FUJ00116314
Peak Day Each Week for APOP Transactions
— Contracted Volume &
Design Limit
mm APOP,
700,000
600,000
500,000
400,000
300,000
‘suojsesues) Jo JoquiNN
200,000
100,000
LooziLonz
2002
007i
9002/01/62
s00z/0L/SE
9002/01/40
9002/60/21
‘s00z/60/e0
s00z/e0/0z
9002/80/90
w0ziz0/ez
9002/40/60
s00z/90/sz
900z/90/4
s00z/so/ez
900z/S0/PL
s00z/ro/08
‘s00z/vo/o
gooziror0
so0z/e0/6t
g00z/e0/s0
s00z/eor6t
s00z/20/s0
goozitoee
‘9002/10/80
so0zieLise
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
(oe)
FUJITSU