FUJ00116331
FUJ00116331
[oe
Horizon Capacity Report —
February 2007
David Chapman
Post Office Account
Commercial In Confidence /
© Fujtsu Services 2007
FUJ00116331
FUJ00116331
Volume
Online Transaction Volumes Per Month
45,000,000
Actual A Forecast
40,000,000
36,000,000
30,000,000
WAPOP
Bova
25,000,000 Get
apcs
NBS
20,000,000 OBC Foreign
15,000,000
10,000,000
5,000,000
SERS SEES EE ER EEE EE EE
<3 26 €& ¢3 25 §#@ € 3 25 § F & 8B
Month
FSi Savieas AF
Fujitsu
FUJ00116331
FUJ00116331
Peak Online Transactions Per Second
(Total of NBS, DCS, ETU, DVLA Online, PAF and APOP)
—ForecastI
a Actual
zoreo/92 WoW,
zoreo/zt wow,
zo/vo/62 YON,
Zo/L0/Sb WOW,
Zo/v0/40 WoW,
S0/ZL/8b LOW,
90/21/r0 LOW,
90/b 702 WOW,
90/L1/90 WoW,
90/01/62 YON,
90/01/60 wOW
Puosag Jog suopoesuel, yead
90r60/S2 WOW,
90/60/44 WOW
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
i
FUJ00116331
FUJ00116331
Customer Sessions Per Month
ated Post Office Customer Sessions Per Month split by Online and Offline
120,000,000 45%
Actual Forecast
— _ 40%
100,000,000 =
35% 5
E
8
80,000,000 q 30% 2
=
5
25% § I mMOTine
60,000,000 4 Sessions
20% 2 I mxmoniine
z Sessions
40,000,000 15% ¥ I ——% Online
=
H
: i 10% 8
20,000,000 FS
i I i om
/ i
o “ 0%
PSST Te PSE TE EEE EE EEE
23268 £23268 €&P2 23 ZF 6 F BF ZB
Month
FB Faas Sevens 57 Horton Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Volume of Online Services
Service NBS DCS ETU DVLA PAF APOP
January 22.81M I 3.06M I 1.49M I 2.57M I 1.39M I 1.69M
Volume
February 20.70M I 2.91M I 1.40M I 2.90M I 1.35M I 1.66M
Volume
% Change -9.3% 4.9% I -5.5% I 12.9% I -2.9% -2.2%
Contracted 34.20M I 4.21M I 2.29M I 3.96M I 11.97M I 8.20M
Volume
5B Raitan Sevvices B07 Hizon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Total Transactions Per Week For Each Service
(NBS volumes Include balance enquiries)
9,000,000
8,000,000
7,000,000
6,000,000
5,000,000
4,000,000
Transactions Per Week
3,000,000
2,000,000
1,000,000
SB Rater Services 3007 Hizon Capacity Report
FUJ00116331
FUJ00116331
[oe
Network
Banking
© Fujtsu Services 2007
FUJ00116331
Number
FUJ00116331
Total NBS Transactions Including Balance Enquiries
(Contracted Volumes: 2,553,600 Peak Day)
2,000,000
1,800,000
1,600,000 4}+-—} tj
1,400,000
1,200,000 eam Bronze
1,000,000 a9 Silver
a ADSL
800,000 — PO Forecast
600,000
400,000
200,000
0
8 8 8 Fs 8 8 8 8 8 5 8 5 5
8 g 2 & = = g g 5 5 5 8 8
= a g ag 8 8 EB g Ey 2 gz g a
2 3 2 3 3 2 2 2 2 3 2 2 3
Date
FB Faia Services B57
Forzon Capacity Report
Fujitsu
FUJ00116331
‘Seconds (7 day moving average)
FUJ00116331
Network Banking Response Time
35
3
25
Bronze - E2E
2 ~ Bronze - Horizon]
Sider - EE
Siler - Horizon
15 wm ADSL - E2E
ADSL - Horizon
1 =
0s
° :
= a 3 g 8 g a g 3 2 g g a
2 2 2 2 2 2 2 2 2 Fe 3 2 2
Date
FB Fase Services a7 orzen Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Network Banking Failure Rate
«Silver Fails
—Non-Horizon Fails
=~ ADSL Fails,
*.
f
wiring
tf 20/20/82 UOWN
207204 UOWK
20/40/62 LOW
20/40/81 UoWy
20/40/40 vows
s0reL/eb UoHi
90/21 /P0 WOW,
90/bL/02 WOW,
90/11/90 YOR,
90/0L/¢2 WOW,
90/01/60 wOW
90160/S2 WOW,
90/60/44 WOW,
8.0%
g§ € € & &
(e6exone Buyow Aep 1) 1184 yeu sysanbay Jo
7.0%
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
ie
FUJ00116331
FUJ00116331
Total NBS Failures For Each Day
Non Horizon]
BBronze
BSiner
BADSL
14,000
12,000
10,000
7
Jequinn
zoreo/92 WoW,
= J0/Z0/Zb UOW,
zo/Lo/ez vow.
Zo/O/s YON,
Zo/L0/40 WoW,
= 90/CL/EL LOW,
2 90/Z1/r0 WOW,
=t 90/11/02 uoWW
90/bL/90 WOR,
90/0L/¢z WOW,
90/01/60 WOW,
90/60/82 WOW,
90/60/44 WOW
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
fn
FUJ00116331
FUJ00116331
NBS Average Response Time
Horizon]
EE
oni
eo
(e6esony Guinow Aeg 1) spuorag
07
06
ot
zo/c0/92 vOW,
Zorcorzk vow,
zo/L0/62 WOW,
ZONO/SL YON,
Zo/o/s0 vow.
S07 L/8b YOW,
90/1 1r0 LOW,
90/1 Loz YOR,
90/11/90 WoW
9010/62 YOW,
90/01/60 LOW,
90/60/52 LON
S0/60/4L LOW
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
%
FUJ00116331
FUJ00116331
Peak Day Each Week for NBS Transactions
3,500,000
3,000,000
2,500,000
— Contracted Volume
Design Limit
as NBS
2,000,000
41,500,000
‘suojsesues, Jo 10quiNN
1,000,000
500,000 4
z00z/e0ret
Lo0z/eorvo
Loozitonz
zoozivorLo
00z/60/2b
9002/60/80
s00z/80/0%
9002/80/90
qnozizorez
‘9002/40/60
s00z/90/s2
9002/90/44
s00z/s0/82
s00z/c0/vb
‘s00z/vo/0e
s00z/ro/o
9002
002i
soozivoreo
gooz/eo/eh
g00z/€0/50
s00z/eo/eb
9002/20/50
ree
‘s00z/L0/20
1S2
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Fi
FUJ00116331
Volume
FUJ00116331
CAPO Transaction Volumes
1,800,000
1,600,000
1,000,000 4}—4}—+ Tt r} (a Actual
—ForecastI
400,000
F
= a 8 g Ea 8 3 2 5 Fa & g g
3 3 2 3 3 3 3 3 3 3 3 2 3
Date
Fujitsu
FUJ00116331
Volume
FUJ00116331
A&L Transaction Volumes
140,000
120,000
100,000
ma Actual
—ForecastI
Mon 11/09/06
Mon 25/09/06
Mon 09/10/06
Mon 23/10/06
Mon 06/11/06
Mon 20/11/06
Mon 18/12/06
Mon 01/01/07
B Mon 04/12/06
ite
Mon 15/01/07
Mon 29/01/07
Mon 12/02/07
Mon 26/02/07
‘B Fajteu Services 607
Horzon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
LINK Transaction Volumes
Fujitsu
FUJ00116331
FUJ00116331
Horizon Capacity Report
Debit & Credit
Card
2.
FUJITSU
© Fujtsu Services 2007
FUJ00116331
FUJ00116331
Number
Total DCS Transactions
(Contracted Volumes: 288,425 Peak Day)
300,000
250,000
200,000 I
amo ier
mmm 051
—P0 Forcast
100.000
50,000
oO
8 8 8 8 8 8 8 8 i=} i=3 i= 8 5
8 8 s 8 = = § & § = & 8 8
= 28 2 & 8 & 3 8 § 8 2 8 8B
§ £ § § § § § § § § § § 8
Date
ie B Raitad Sevvices BOF
Forzon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Debit & Credit Card Response Time
35
2
a ~ Bronze - E2E
z ~ Bronze - Horizon
3 SiNer- E2E
5 Silver - Horizon
3
fs ADSL - E2E
Fi ++ + ADSL - Horizon
:
a
oO
2 ¢ ¢ 8 2 @ @ g€ § § E BE
3 2 2 2 2 2 2 2 2 2 2 3 2
Date
Fujitsu
FUJ00116331
FUJ00116331
Debit & Credit Card Failure Rate
Bronze Fails
—Non-Horizon Fails
i
2
fa
;
&
I
zorzo/9z wo,
zoreo/eb Yon,
zo/vo/6z vow,
20/10/51 WOW,
Zo/LO/40 WOW,
s0reL/eb YON,
90/21 /P0 WOW,
90/bL/02 WOW,
90/11/90 YOR,
90/0L/¢2 WOW,
2. I 90001160 vow
‘YF sorearsz uow
8.0%
g§ € € & &
(e6exone Buyow Aep 1) 1184 yeu sysanbay Jo
7.0%
4 90/60/44 wow
g
x
%
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
FUJ00116331
Number
900
800
700
600
500
400
300
200
100 fig
Total DCS Failures For Each Day
BBronze
BSiner
BADSL
Non Horizon]
Mon 01/01/07 fo
Mon 29/01/07
Mon 26/02/07 -z
Fujitsu
FUJ00116331
FUJ00116331
DCS Average Response Time
16
20
I
{
f
'
(
i]
(e6esony Guinow Aeg 1) spuorag
zo/c0/92 vOW,
Zorcorzk vow,
zo/L0/62 WOW,
ZONO/SL YON,
Zo/o/s0 vow.
S07 L/8b YOW,
90/1 1r0 LOW,
90/1 Loz YOR,
90/11/90 WoW
9010/62 YOW,
90/01/60 LOW,
90/60/52 LON
S0/60/4L LOW
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
B
FUJ00116331
FUJ00116331
Peak Day Each Week for DCS Transactions
400,000
Design Limit
— Contracted Volume
‘mam DCS
suojsesues) Jo s0quiNN,
Loozicores
z00z/0/¥0
Lo0zivonz
zoozivoi20
‘e00z/oL/6z
900z/0L/S4
s00z/oL/40
9002/60/44
900z/60/80
9002/80/02
9002/80/90
goozizorez
‘9002/40/60
so0zre0/sz
9002/90/44
go0z/so/ez
g00z/sovrh
s00z/ro/0e
s00z/ro/ok
s00z/vore0
s00z/e0/6b
‘00z/e0/s0
00z/z0/6
s00z/eoiso
gooziLorez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
B
FUJ00116331
FUJ00116331
[oe
E-Top Up
© Fujtu Services 2007
FUJ00116331
FUJ00116331
Number
120,000
100,000
180,000
60,000
40,000
20,000
Total ETU Transactions
(Contracted Volumes: 121,200 Peak Day)
Mon 11/09/06
Mon 25/09/06
Mon 09/10/06
Mon 23/10/06
Mon 06/11/06
Mon 20/11/06
g
Mon 04/12/06
te
Mon 18/12/06
Mon 01/01/07
Mon 15/01/07
Mon 29/01/07
Mon 12/02/07
Mon 26/02/07
Em Bronze
Emm Siker
sm ADSL.
— PO Forecast!
Ey
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
ETU Response Time
35
3
2257: = oe =
& aan “ ~ Bronze - E2E
22 _ I< + Bronze - Horizon
3 I Siler - E2E
> / Silver - Horizon
S15 www ADSL -
= ADSL - E2E
3 so oe petit +++ ADSL - Horizon
B41
fa
0s
°
§ § € € € € § § & & B 8 8
2 2 2 2 2 2 2 2 2 Fe 3 2 2
Date
3e 3 Fajan Sees 207 Hazon Gapaaly Repo
Fujitsu
FUJ00116331
FUJ00116331
ETU Failure Rate
8.0%
Bees
aye
255
[aan
4
¢
\
e
4
SY
f
r
=
mo
ée € € € ££ gE
(eBesare Buyvow Aep 2) 1184 yeUy S}sanbay jo %
zoreo/ez vow,
Lomeoreb HOW,
zo/vo/6z vow,
20/10/51 WOW,
Zo/LO/40 WOW,
90rzL/eb LOW,
90/21 /P0 WOW,
90/bL/02 WOW,
90/11/90 YOR,
90/0L/¢2 WOW,
90/01/60 wOW
90/60/sz uOW,
90/60/44 LOW,
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
F
FUJ00116331
FUJ00116331
Total ETU Failures For Each Day
Non Horizon]
BBronze
BSiner
BADSL
zoreo/92 WoW,
zoreo/zt wow,
zo/vo/62 YON,
Zo/L0/Sb WOW,
Zo/v0/40 WoW,
S0/ZL/8b LOW,
90/21/r0 LOW,
90/b 702 WOW,
90/L1/90 WoW,
90/01/62 YON,
600
500
400
Jequinn
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
FUJ00116331
ETU Average Response Time
Horizon]
se EQE
(eBeseny Buinow Aeg 2) spucseg
zo/c0/92 vOW,
Zorcorzk vow,
zo/L0/62 WOW,
ZONO/SL YON,
Zo/o/s0 vow.
S07 L/8b YOW,
90/1 1r0 LOW,
90/1 Loz YOR,
90/11/90 WoW
9010/62 YOW,
90/01/60 LOW,
90/60/52 LON
S0/60/4L LOW
Date
Fujitsu
Horzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
FUJ00116331
Peak Day Each Week for ETU Transactions
160,000
— Contracted Volume
Design Limit
‘mam ETU
g 8
‘suojsesues) Jo soquiNN
Loozicores
z00z/0/¥0
Lo0zivonz
zoozivoi20
‘e00z/oL/6z
900z/0L/S4
s00z/oL/40
9002/60/44
900z/60/80
9002/80/02
9002/80/90
goozizorez
‘9002/40/60
so0zre0/sz
9002/90/44
go0z/so/ez
g00z/sovrh
s00z/ro/0e
s00z/ro/ok
s00z/vore0
s00z/e0/6b
‘00z/e0/s0
00z/z0/6
s00z/eoiso
gooziLorez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
FUJ00116331
[oe
APS
© Fujtu Services 2007
FUJ00116331
FUJ00116331
Total APS Transactions Per Week
s Zorzoret
zo/borrL
90/21/08
90/44/50
E 9004/0
0/8012
so/2orez
90/90/81
90/S0/P1
90/0760
so/e0s0
s0/b 0762
ined sorevise
son10z
so/01/91
SO/6O/LE
so/@0/L0
soizore0
sorsorez.
soiworve.
soveor0z
sorzoret
vO/Loret
vo/goret
‘yo/s0/60
voiroiro
9,000,000
8,000,000
7,000,000
5,000,000
4,000,000
2,000,000
1,000,000
g
7
j90M Jd Suogoesuey,
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
Number of Transactions
4,000,000
3,500,000
Peak Day Each Week for APS Transactions
3,000,000
2,500,000
2,000,000
1,500,000
1,000,000
500,000
25/12/2005
15/01/2006
05/02/2006
19/03/2006
09/04/2006
30/04/2006
26/02/2006
21/05/2006
11/06/2006
= 0210772006
& ovori200
19/08/2006
03/09/2006
24/09/2006
a
ta
3
17/12/2006
07/01/2007
28/01/2007
18/02/2007
FUJ00116331
‘ams APS
— Contracted Volume
Design Limit
BFFs Sevices 2007
Forzon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
[oe
EPOSS
© Fujtu Services 2007
FUJ00116331
FUJ00116331
a
g
g
.)
Fs
&
<
£
5
=
Fy
i
s
2
a
o
Peak Day Each Week for EPOSS (i
Design Limit
— Contracted Volume
‘mums EPOSS (incl Settlement)
25,000,000
20,000,000
15,000,000
10,000,000
‘suojsesues) Jo 10qUiNN,
5,000,000
zo0z/eoret
Lo0z/e0/v0
LooziLonz
zoozivou20
9002/01/40
900z/60/Lb
‘g00z/60/e0
9002/80/02
g00z/e0/90
w0ziz0/ez
9002/40/60
s00z/90/sz
9002/90/44
go0z/so/ez
s00z/s0/Pb
s00z/v0/08
s00z/ro/ob
so0z/vore0
gooz/e0/6b
g00z/€0/50
002/016
9002/20/50
qo0z/Loree
g00z/L0/e20
soozieise
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
¥
FUJ00116331
FUJ00116331
[oe
DVLA Online
© Fujtsu Services 2007
FUJ00116331
FUJ00116331
Total DVLA Online Transactions Per Day
(Note: recorded at the data centre and therefore excludes counter failures)
Number
1,000,000
a eee eeeeeeeeeee
£800,000
700,000
600,000 Exam DVLA Errors
== DVLA Timeouts
500,000 EEEER Success
+ = = =Design Limit
400,000 —— Contracted Volume}
300,000
200,000
100,000
0
sss sessesss sess S$SSEERBSEESESBSE
BssSsEseSeSsSTEEETEsssessssssggas
Fee gseseRaseReeseezessegresgges
222222222222 2222222222228
Date
37 G Filisu Seviews 2007 Horton Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Peak Hour DVLA Online Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
140,000
» &
3 8
sie
itl
8 8 § 8 8 8
ano} ys91snq U! JeqUINN
zoreo/92 WOW,
Zo/e0/6t wo,
zoreoret wow,
ZORZO/S0 vO,
Zo/bo/6z wow,
zonvorez vow,
ZO/LO/S1 YOR,
Zo/L0/80 LOW,
ZO/10/40 WoW,
90/ZL/S2 LOW,
S0FZL/EL LOW
9OFEL/LL WOW,
90/21/F0 LOW,
9O/bL/2z LOW
90/bL/0z LOW
SO/LL/EL WOW,
90/11/90 YOR,
90/01/08 LOW,
90/01 /e2 WOW,
90/01/98 YON,
90/01/60 UOW,
90/01/20 UOW,
90/60/82 WOW,
0160/8 LOW
90/60/44 YOR
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
FUJ00116331
Peak 5 Minutes DVLAOnline Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
= =Design Limit
—— Contracted VolumeI
I= DVLA Timeouts
[EEE DVLA Errors
SEE Success
‘S;nUIIN § 591SNg U] Puodag Jad aBeIOAY
zoreo/92 WOW,
2O/Z0/6L YOW,
zoreoret vow,
20/20/50 wOW,
zo/vo/ez won,
Lonborez wow.
Zo/vo/st wow,
zo/L0/80 WoW,
20/10/40 WOW,
gore /sz UOW,
90/eL/8b YON,
SO/ZL/LL WOW,
90/ZL/PO WOW,
90/b L122 YON,
90/b1/02 WOW,
SO/LLIEL WOW,
90/L 1/90 LOW,
90/01/08 LOW
so/ol/ez wo,
90/01/98 YOR,
90/01/60 YOR,
90/01/20 WOW,
90/60/82 LOW,
90/60/84 LOW
90/60/14 YOR,
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
FUJ00116331
FUJ00116331
Peak Day Each Week for DVLA Transactions
1,000,000
900,000
200,000
B
Se
BE
«85
ass
il
‘suojsesues, Jo soqUiNN
200,000
100,000
z00z/e0ret
Lo0z/eorvo
Loozitonz
zoozivorLo
00z/60/2b
9002/60/80
s00z/80/0%
9002/80/90
qnozizorez
‘9002/40/60
s00z/90/s2
9002/90/44
s00z/s0/82
s00z/c0/vb
‘s00z/vo/0e
s00z/ro/o
soozivoreo
gooz/eo/eh
g00z/€0/50
s00z/eo/eb
9002/20/50
sooz/Loree
‘s00z/L0/20
soozieLisz
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
cy
FUJ00116331
FUJ00116331
[oe
PAF — Post Code
Lookups
© Fujtsu Services 2007
FUJ00116331
FUJ00116331
Number
160,000
140,000
120,000
100,000
Total PAF Lookup Transactions Per Day
(Contracted Volumes: 1,100,788 Peak Day)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
Mon 11/09/06
Mon 18/00/08
Mon 25/00/06
Mon 02/10/08
Mon 09/10/08
eas ese ee trees gsegegegaee
222222222222 22222222
Date
‘= Error
ame Timeout
street Miss
taxa PostCode Miss
EEO Street Okay
‘BE PostCode OkayI
—Forecast
a
‘B Fajteu Services 607
Forzon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Peak Hour PAF Lookup Transactions
(Contracted Volumes: 162,246 Peak Hour)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
2 BEror
F Timeout
3 Street Miss
: © PostCode Miss
Z a Street Okay
E PostCode Okay
2
8 88s8s 8 B56 S55
3 PEEaS Bees
= aR 535 £388
B 8888 g858
Date
Fujitsu
FUJ00116331
FUJ00116331
Peak 5 Minute PAF Lookup Transactions
(Contracted Volumes: 46 Per Second)
(Note: recorded at the data centre and therefore excludes counter failures)
(Note: "PostCode Okay" volumes are estimated after removal of monitoring lookups)
60
3
250
Fa
B40 B Error
3 8 Timeout
= 39 Street Miss
z 5 PostCode Miss
3 ‘3 Street Okay
5 @ PostCode OkayI
[4
:
<
88 8 8 8 8 8 8
2 8 ESEEESS zs
28 g2 28 35 a8
2 £if2:8 £8
Date
Fujitsu
FUJ00116331
FUJ00116331
Peak Day Each Week for PAF Transactions
Design Limit
— Contracted Volume
‘am PAF
41,400,000
41,200,000
1,000,000
800,000
600,000
‘suojsesues, Jo soqUiNN
400,000
200,000 +
z00z/e0ret
Lo0z/eorvo
Loozitonz
zoozivorLo
00z/60/2b
9002/60/80
s00z/80/0%
9002/80/90
qnozizorez
‘9002/40/60
s00z/90/s2
9002/90/44
s00z/s0/82
s00z/c0/vb
‘s00z/vo/0e
s00z/ro/o
soozivoreo
gooz/eo/eh
g00z/€0/50
s00z/eo/eb
9002/20/50
sooz/Loree
‘s00z/L0/20
soozieLisz
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
®
FUJ00116331
FUJ00116331
[oe
APOP
© Fujtu Services 2007
FUJ00116331
FUJ00116331
Number
700,000
Total APOP Transactions Per Day
(Note: recorded at the data centre and therefore excludes counter failures)
600,000
‘500,000
400,000
300,000
200,000
100,000
Mon 11/09/08
Mon 18/09/06
Mon 25/09/06
Mon 02/10/06
Mon 09/10/06
Mon 16/10/06
Mon 23/10/06
Mon 30/10/06
Mon 06/11/06
s8sssesesesespsgps
FEESRSSs 555
SRS FERRERS
SSS 5855588
Date
Mon 22/01/07
Mon 29/01/07
Mon 05/02/07
Mon 12/02/07
Mon 19/02/07
Mon 26/02/07
TEER APOP Errors
[=D APOP Timeouts
EES Success
— Contracted Volume &
Desian Limit
FB Roiten Sevicas 2007
Forzon Capacity Report
Fujitsu
FUJ00116331
FUJ00116331
Peak Hour APOP Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
140,000
=
eg 8,
Beg 88
bool
ano} ys91snq U! JeqUINN
Loreo/9z wow,
2o/e0/6t YO,
zoreoret vow,
20/20/50 vOW,
Zo/bo/6z wow.
zonvoree wow,
Zo/LO/Sb WOW,
Zo/L0/80 WOW,
Zo/Lo/40 woW.
s0reL/sz uON,
90/ZL/8b LOW,
9OL/FE LOW,
90/21 /F0 LOW,
SO/bL/22 WOW,
90/b 02 WoW,
S0/b Eb YOR,
90/11/90 YOR,
90/01/08 WOW,
90/0L/ez uOW
90/01/94 LOW,
90/01/60 UOW,
90/01/20 YON,
90/60/82 LOW
0160/8 LOW
90/60/44 YOR
Date
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
®
FUJ00116331
FUJ00116331
Peak 5 Minutes APOP Transactions
(Note: recorded at the data centre and therefore excludes counter failures)
Contracted Volume
Design Limit
[ama APOP Errors
(= APOP Timeouts
umm Success
‘Se;nUIIN § 3591SNg U] Puodag Jad aBeIOAY
zoreo/sz won,
20/20/64 WOW,
zoreoret wow,
LO/ZO/S0 WOW,
zo/vo/ez wow,
zonoree wow,
Zo/bo/s wow,
Zo/L0/@0 voW.
Zo/v0/40 WoW,
907eL/S2 WOW,
soreL/eb uoW,
SO/ZL/4 YOR,
90/21 /P0 WOW,
90/bL/22 WOW,
90/b 1/02 WOW,
SO/LL/EL YOR,
90/L1/90 WOW
90/01/08 LOW,
90/0L/ez YOW,
90/01/98 YOR,
90/01/60 UO,
90/01/20 WOW,
90/60/82 LOW,
90/60/8b LOW,
90/60/14 YOR,
Fujitsu
Date
Forzon Capacity Report
‘B Fajteu Services 607
ry
FUJ00116331
FUJ00116331
Peak Day Each Week for APOP Transactions
— Contracted Volume &
Design Limit
mm APOP,
700,000
600,000
500,000
400,000
300,000
‘suojsesues) Jo JoquiNN
200,000
100,000
zoozieoret
Lo0z/0/v0
90021
s00z/01/62
s00z/0L/SE
g00z/oL/t0
9002/60/21
900z/60/0
s00z/e0/0z
9002/80/90
so0ziLorez
9002/20/60
g00z/90/s2
900z/90/44
sooz/so/ez
‘s00z/0/r6
ooz/ra/oe
soozivo/ok
go0zivore0
s00z/eor6b
s00z/e0/s0
goozieoret
‘900z/z0/s0
gooziLorez
Week Starting
Fujitsu
Forzon Capacity Report
‘B Fajteu Services 607
Ey
(oe)
FUJITSU
FUJ00116331
}J00116331