POL00044222
POL00044222
32.
C&SM National Standard forms & AIM toolkit June 05 v1.2
Area Intervention Manager Visit Log
Admin duty to complete (except date and length of visit which is completed by AIM)
Date and issue 6/9/05
Branch Fazakerley [Postcode [L99DB I FadCode I 214420
Details of visit The above office has a loss from week 19 of £592.21. OIC states this is
something to do with an upgrade of Horizon and a problem with the declaration of
the cash. There is no errors so I am unable to put in suspense. OIC is unable to
make good as the Pm on holiday until 12/09/05.
Please contact office and reply within 7 days. Ann Wilde
I attended the office today to find that the loss has now cleared for no apparaent
reason. The office balanced £1330 short last week but this was due to a £1250
entry with the ATM meaning that this should straighten itself out on balancing
today. This will make a shortage of £80 which the spmr will make good.
Date of visit 14/9/05 _I Name AIM Kevin Ryan
Length of visit hour I Segment Diamond Actively
Account
Managed ?
Y/N
Hardship Y/N ATM? (note type, I Yes, Post Office fill
eg self fill)
Mandatory requirement on all visits (to be completed by AIM)
Bal/ Suspense. Check 1300 short
last 4 weeks CA last week
(record amounts)
ONCH/FONCH
Check declarations (end
of day)
Check sales against
holdings
Optional dependant on visit any breaches should be annotated as to what action has been given
Sales (POM)
Branch Standards
Security
Current issues
Opening times
ATM at branch
poster displayed
High risk audit
issues
ACTION (Detail any additional actions to be followed I WHO DEADLINE I DONE
up by Spmr /C&SM/APM/Admin or other) DATE
POL00044222
POL00044222
C&SM National Standard forms & AIM toolkit June 05 v1.2
EXPAND ON ANY LETTER REQUESTED/CLARIFY ANY POINT
Future of office letter sent 13/9/05